Shangri-La Hotel, Tokyo
Free Wi-Fi

Shangri-La Hotel, Tokyo

Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Nihonbashi, Tokyo, Japan, 100-8283
- View on map
Imperial Deluxe Garden View King Room - Bed Shangri-La Hotel, Tokyo
Imperial Deluxe Garden View King Room - Bed
    Removed from saved list
    Lobby Shangri-La Hotel, Tokyo
    Interior view Shangri-La Hotel, Tokyo
    Swimming pool Shangri-La Hotel, Tokyo
    Imperial Deluxe Garden View King Room - Bed Shangri-La Hotel, Tokyo
    See all 60 photos
    Exterior view Shangri-La Hotel, Tokyo

    Guest reviews

    9.1
    Exceptional
    /10
    (209 reviews)See what guests said
    9.2
    Exceptional

    "Great hotel, impeccable service experience."

    Jancey

    -

    February 19, 2017

    9.6
    Exceptional cleanliness
    Recommended by 91% of guests

    Property highlights

    Things you'll love

    • 190 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Nearby
    Popular
  • Tokyo Character Street40 m
  • Ekibenya Matsuri100 m
  • Daimaru Department Store Tokyo110 m
  • Tokyo Business Clinic110 m
  • First Avenue Tokyo Station110 m
  • Tokyo Station Gallery120 m
  • Tourist Information Center130 m
  • Tourist Information Center Tokyo130 m
  • Tokyo Train Station190 m
  • Monument of Takehisa Yumeji Minatoya200 m
  • This property is in high demand!

    Last booked 9 hours ago

    Value for money8.3
    Location rating9.4
    Nearest airportHaneda Airport (HND)
    Distance to airport15.3 km
    Select your room
    9.5
    Exceptional
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 68 m²/732 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Horizon Deluxe King
    Horizon Deluxe King
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Horizon Deluxe Twin
    Horizon Deluxe Twin
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Horizon Club Deluxe Imperial Garden View Twin Room
    Horizon Club Deluxe Imperial Garden View Twin Room
    ...
    • Room size: 50 m²/538 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Premier King
    Premier King
    ...
    • Room size: 68 m²/732 ft²
    • Bay view
    • 1 king bed
    Enter dates to see prices
    Horizon Club Deluxe Imperial Garden View King Room
    Horizon Club Deluxe Imperial Garden View King Room
    ...
    • Room size: 50 m²/538 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe Room Twin
    Deluxe Room Twin
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Imperial Deluxe Garden View King Room
    Imperial Deluxe Garden View King Room
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Horizon Club Deluxe King Room
    Horizon Club Deluxe King Room
    ...
    • Room size: 50 m²/538 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Imperial Deluxe Garden View Twin Room
    Imperial Deluxe Garden View Twin Room
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 2 semi double beds
    Enter dates to see prices
    Have a question for Shangri-La Hotel, Tokyo?

    What people love about the property

    • 9.2
      Exceptional

      "Rooms are exceptionally big and comfortable, with all imagineable amenities."

      Thomas

      |

      August 3, 2018

    • 10.0
      Exceptional

      "Wifi also very good."

      Robert

      |

      May 6, 2018

    • 9.2
      Exceptional

      "Good location next to Tokyo Station."

      Robyn

      |

      November 12, 2016

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Shangri-La Hotel, Tokyo

    More about Shangri-La Hotel, Tokyo

    9.2
    Exceptional

    "Superb location."

    Thomas

    |

    August 3, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "The room was lovely, great views, clean, comfortable and gre..."

    Robert

    |

    May 6, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Real reviews from real guests

    Agoda Reviews (209)Booking.com Reviews (452)
    9.1
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.3
    Location9.4
    Room comfort and quality9.5
    Service9.5
    Value for money8.3
    Provided by verified guests of Agoda
    All languages
    All guests (209)
    All room types

    Show reviews that mention 

    Showing 144 verified guest comments
    12345
    10.0
    Exceptional
    Chen from Singapore
    Couple
    Premier King
    Stayed 5 nights in February 2016
    Unforgettable!”
    Staff in the gym was absolutely prompt to sanitize the gym equipment and restock water and towels almost immediately. Hotel provided complimentary assistance of booking bullet train tickets, making restaurant reservations, and changing of large Yen notes to smaller notes. Would recommend anyone going to Tokyo to stay at Shangri-La!
    Reviewed February 20, 2016
    9.3
    Exceptional
    Keng from Malaysia
    Business traveler
    Deluxe Room King
    Stayed 1 night in February 2015
    great hotel and location”
    location, quality, staff
    Stayed here before and will continue to stay here. being over the train station has great advantages to get anywhere in Tokyo. The staff in shangrila are also always willing to help where is what. Even take you to the train station and explain.
    Reviewed February 05, 2015
    9.3
    Exceptional
    Keng from Malaysia
    Business traveler
    Deluxe Room King
    Stayed 1 night in January 2015
    Great hotel with great location”
    service, location, quality
    Stayed here before and will continue to do so. Being right above the train station makes travel so easy. The quality of the hotel and service is excellent. They will even greet you or send you to the train platform.
    Reviewed January 29, 2015
    10.0
    Exceptional
    FENG from China
    Business traveler
    Stayed 2 nights in April 2013
    great location”
    great service, big room, nice view
    overall, I like to stay in this hotel again. The room is really big compare to the hotels in Japan, I have to say the swimming pool is really amazing, all the facilities are great. But it is a bit pricy.
    Reviewed April 19, 2013
    9.7
    Exceptional
    sarat from Thailand
    Couple
    Imperial Deluxe Garden View King Room
    Stayed 3 nights in December 2012
    Perfect hotel for good night rest in busiest city”
    room location and service
    I booked this hotel for my 65 year old father and his friend who want to enjoy both busy city and demand luxury night rest. The room size is spacious. The quality of bedding is one of the best. The location is better than mandarin oriental where we stayed last year.
    Reviewed December 06, 2012
    9.3
    Exceptional
    sarat from Thailand
    Family with young children
    Imperial Deluxe Garden View Twin Room
    Stayed 5 nights in November 2012
    best hotel for family with less than 2y old baby”
    service, clean and location
    I first thought that less than 18 year old is not allowed in this luxury hotel as stated on the policy section (agoda website) After I email the reservation directly, the answer was yes, baby is allow. Even more, when I arrive at the room, the extra bed, big enough for 6-7 year old to sleep in, was provided without additional charged. the room was spacious enough for my 1.5 year old who just starts to walk can enjoy of walk and run in the room while my wife went shopping. Never disappoint.....
    Reviewed December 06, 2012
    9.2
    Exceptional
    Thomas from Switzerland
    Family with teens
    Premier King
    Stayed 5 nights in July 2018
    You get what you pay for”
    Superb location. The hotel entrance is only about 25 meters from the nearest gate of the Tokyo station, with direct links to the Narita Express, the Shinkansen Network as well as the ever so popular Yamanote line, which circles the city and stops at most tourist hotspots. Rooms are exceptionally big and comfortable, with all imagineable amenities. Bathtub with a view in the premier rooms is great. Employees are „over the top“ friendly without exception. It went to the level where I found myself a little out of place with all the bowing and demonstration of respect. The pool was very relaxing and I guess it‘s hardly ever full, because the Shangri-La is not huge. It only occupies the top (roughly) ten floors of the tower. Breakfast was too expensive for what it was. All very nicely presented, and food of very good quality, and the made to order main course always fine, but 4‘400 Yen per adult is not a great value. Hope to overcome my lazyness in the future and eat elsewhere.
    Reviewed August 03, 2018
    10.0
    Exceptional
    Robert from Australia
    Family with young children
    Stayed 2 nights in April 2018
    Loved the hotel”
    From the moment we stepped of the train to be guided by a smiling Oliva who escorted us to the hotel, we knew we were in for an enjoyable stay. The room was lovely, great views, clean, comfortable and great bathroom. Wifi also very good. The staff went above and beyond, particularly have to thank Oliva who assisted us a few times during our stay and offered great advice on where to go. The location directly next to the station was very convenient and taxi's were very easy to catch from the basement. We also had a swim with a great view from the pool and gym area. The food and drinks in the club lounge in the evening was a nice touch and we're already planning our return. Thanks for a great stay.
    Reviewed May 06, 2018
    5.6
    Wen from Singapore
    Business traveler
    Imperial Deluxe Garden View King Room
    Stayed 2 nights in December 2017
    Rude and condescending receptionists”
    The female receptionists are SO rude in this hotel. I was reminded sternly twice that the check-out time was 12. And was later even told "since my flight was at 3pm, there wouldn't be any problems checking out right?" Oh my god! Did she think I'll lock myself in the room and refuse to check out on time? What in the world? I golly well know what the check out time is. I never get reminded of check out time in any of the high-end hotels I stayed in. It was all just welcome to our hotel and have a pleasant stay. What is with this horrible service Shangri-la???? Furthermore, I paid for imperial garden view and got a view of all buildings and the Tokyo station. I later told them about this, and they insisted that they gave me the right room. It was all buildings, there wasn't a smidge of garden please! Check-out with equally horrible with another female reception staff. It seems that Shangri-la reception is consistently poor. Terrible reception, I will never stay with them again
    Reviewed December 29, 2017
    9.6
    Exceptional
    kayleigh from United Kingdom
    Couple
    Stayed 5 nights in August 2013
    Beautiful hotel”
    Hotel is beautiful and for the price so it should be! Enjoyed our stay, did feel a little uncomfortable when we went for afternoon tea wearing shorts and t-shirt and all other guests were very smartly dressed (suppose i should have expected this!?). Staff kind of hid us round a corner lol
    Reviewed December 01, 2016
    10.0
    Exceptional
    Suzanne from Australia
    Family with teens
    Deluxe Room Twin
    Stayed 3 nights in November 2016
    Staff excellence”
    Service is the key word and spaciousness is a commodity that is found here. Staff were attentive during a difficult time when the recent earthquake stopped the Shinkansen from running etc. Staff ran up and down stairs checking on guests and took our heavy bags down by hand. Yes I would recommend this hotel.
    Reviewed November 23, 2016
    9.2
    Exceptional
    Robyn from Australia
    Couple
    Imperial Deluxe Garden View King Room
    Stayed 3 nights in October 2016
    Tokyo in style”
    Good location next to Tokyo Station. Beautiful room, luxurious extras and excellent staff. Breakfast was very expensive but there are plenty of outside the hotel options that are excellent and more reasonable.
    Reviewed November 12, 2016
    10.0
    Exceptional
    Mohd from Malaysia
    Couple
    Imperial Deluxe Garden View King Room
    Stayed 4 nights in March 2014
    Brilliant as always”
    spacious unlike usual japanese hotels.
    Feels like coming home. Anywhere in the world, ShangriLa knows exactly what I like, from pillows to the room service menu. Fantastic. Highly recommended for families, couples and business travelers. Req for high floors. Located next to Tokyo Station. If coming from Narita, take the express train. A 10 min walk to Ginza Shopping.
    Reviewed July 16, 2015
    9.7
    Exceptional
    Xiu from Singapore
    Couple
    Deluxe Room King
    Stayed 4 nights in May 2015
    relaxing place in central location”
    Very comfortable, full of amenities, good service.
    Shangri-la never fails to live up to its name. It's located at tokyo station, a central location, with all the main metro lines and airport express within reach. The service is fantastic, they were happy to make restaurant reservations for us before our arrival, and they even offered to keep our extra baggage in the hotel for 9 days after we checked out, when all we did was enquire with them about long term storage at tokyo station! This is a huge help for us as we didn't want to lug around multiple luggages while traveling to Kyoto and Osaka, before coming back to Tokyo again. The room itself: fabulous. Huge for tokyo standards. We got a deluxe room, and somehow ended up in the corner room, with a huge shower/ bathroom that had a window looking towards the city. The room had all we need, and much more. The bed promises a good night sleep, and I can barely hear any noise from the corridor. Would totally stay there again.
    Reviewed May 13, 2015
    9.0
    Exceptional
    Jamie from Australia
    Couple
    Imperial Deluxe Garden View King Room
    Stayed 1 night in June 2014
    An oppulent reward on our last night in Japan”
    Location, luxury and staff
    Our stay at Shangri-La Tokyo was an indulgence for our last night in Japan having been there for three (3) weeks. Perfect location, room and staff with excellent Wi-Fi and English newspaper delivered in the morning. Being a luxury hotel they do gouge you in the dining room and bar but as said this was our chosen indulgence so you had to expect that the wallet was going to take a thrashing.
    Reviewed June 09, 2014
    10.0
    Exceptional
    JULIUS from Philippines
    Family with teens
    Imperial Deluxe Garden View King Room
    Stayed 5 nights in April 2014
    Excellent experience”
    Location, Services and Luxury
    Great option for a nice stay at the city... Localization is great, in the central area of Tokyo, just by the train station and underground with restaurants, bars and shopping at walking distance. The room and staff was very welcoming and comfortable. All our needs were anticipated without exception. The hotel was very well located for our needs.
    Reviewed May 13, 2014
    10.0
    Exceptional
    KOK from Malaysia
    Family with young children
    Imperial Deluxe Garden View Twin Room
    Stayed 1 night in April 2014
    A wonderful experience”
    Spacious room, hi-quality and still quite new
    All are up to 5-star standards. Unexpectedly the room was quite spacious. Among a few hotels we stayed during our trip to Japan, here was the best! I wished the swimming pool was family oriented, even suitable for children, but what they had was just a 3 lane narrow pool for adults. Overall, worth for money.
    Reviewed April 22, 2014
    9.3
    Exceptional
    Michael from South Africa
    Couple
    Stayed 1 night in March 2014
    Absolutely fantastic stay. Could not be faulted.”
    The most friendly and helpful staff. The luxurious room. The Position.
    from the moment you get to this property you know you are in a ShangriLa property. Very luxurious, great food and management and staff that could not do enough to make us comfortable. The rooms and common areas are astounding with the very best finish used in the building of property. the chandeliers and flowers were beautiful. Every detail was taken care of. we could not fault this hotel and would gladly stay there again.
    Reviewed March 18, 2014
    8.7
    Excellent
    CHIHYUNG from Taiwan
    Couple
    Imperial Deluxe Garden View King Room
    Stayed 3 nights in February 2014
    great location and faciity”
    good ambience, facility and location
    everything is good with this hotel, though the bathroom and closet are not big enough, and without welcoming fruits. In addition, i stayed in this hotel for 3 consecutive nights, and requested for possible previledges or room upgrading, but was not granted.
    Reviewed February 07, 2014
    9.7
    Exceptional
    Suet from Hong Kong
    Family with young children
    Imperial Deluxe Garden View Twin Room
    Stayed 1 night in February 2014
    More than expected...”
    Staff, services, room
    They provide their service by heart. Everything prepared and done already before you could think of. I am a Shangri La fans, always stay with them whenver I travel abroad. 2 resorts in Kota-kinabalu and the one at Sentosa. We visited Tokyo to stay for one night before going home, though priced higher than most Tokyo hotels, its location and services will compensate it all. They even provide escort services to and from Tokyo station platform. All staff are helpful and with good English. Shangri La never disappoint me before, but this one, is over my expectation. The best one in my experience.
    Reviewed February 04, 2014
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Shangri-La Hotel, Tokyo
    |Exceptional 9.1
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Tsukiji Outer Market
    • Tokyo Train Station is within 0.19 km