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Exceptional



based on 128 reviews
  • Cleanliness 9.6
  • Facilities 9.2
  • Location 9.3
  • Room comfort and quality 9.5
  • Service 9.5
  • Value for money 8.2
  • Food and dining 8.2
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Michael from Philippines
Families with young children
Deluxe Room Twin
Stayed 6 nights in April 2015
one of the best in Tokyo
location, rooms and luxury
its was such a great stay. Rooms were great and luxurious with a nice view. Location was perfect as well. And the staff were very helpful. One of the best in Tokyo.
Reviewed April 10, 2015

John from United States
Business travelers
Deluxe Room King
Stayed 6 nights in March 2015
Fantastic Hotel in a very convenient location
Location, Location, Location
I had a wonderful stay at this beautiful and well serviced hotel. Located adjacent to Tokyo station, I was able to get anywhere in the Tokyo area in a very short time.
Reviewed March 08, 2015

Alvin from United Kingdom
Business travelers
Deluxe Room King
Stayed 4 nights in February 2015
Good hotel just lil expensive.
Great room, good location and tidy
It was a good experience.
Reviewed March 04, 2015

Keng from Malaysia
Business travelers
Deluxe Room King
Stayed one night in February 2015
great hotel and location
location, quality, staff
Stayed here before and will continue to stay here. being over the train station has great advantages to get anywhere in Tokyo. The staff in shangrila are also always willing to help where is what. Even take you to the train station and explain.
Reviewed February 05, 2015

Keng from Malaysia
Business travelers
Deluxe Room King
Stayed one night in January 2015
Great hotel with great location
service, location, quality
Stayed here before and will continue to do so. Being right above the train station makes travel so easy. The quality of the hotel and service is excellent. They will even greet you or send you to the train platform.
Reviewed January 29, 2015

Vera from Singapore
Solo travelers
Twin Deluxe Garden View
Stayed 3 nights in December 2014
Great Hotel near Tokyo Station
Close to Tokyo Station, big rooms, great service
Reviewed January 18, 2015

Keng from Malaysia
Families with older children
Twin Deluxe Garden View
Stayed 3 nights in January 2015
great hotel great location
service, location, quality
Excellent service and quality. Check in and out was fast. Even delivered our baggage right to the train.
Reviewed January 15, 2015

Keng from Malaysia
Families with older children
Twin Deluxe Garden View
Stayed 3 nights in January 2015
Great Hotel very central location
quality, location, service
Arrived early and was given a room right away. Hotel also help arrange tickets on shinkansen bullet. All this made travel in Japan so much more pleasant.
Reviewed January 14, 2015

Greg from United States
Families with older children
Twin Deluxe Garden View
Stayed 2 nights in December 2014
Great place to start in Tokyo
Great staff. Comfortable rooms with all amenities. Top notch restaurant and bar options.
Loved our stay. First time in Japan. Made everything very comfortable for transition to new culture.
Reviewed December 22, 2014

RAHUL from Malaysia
Couples
Stayed 4 nights in November 2014
hotel in a nostalgic class
location, nice bar, bose speakers in room
Reviewed December 20, 2014


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