Shangri-La Hotel Ulaanbaatar
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Shangri-La Hotel Ulaanbaatar

19 Olympic Street, Sukhbaatar, Ulaanbaatar, Mongolia, 14241
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Deluxe Room Shangri-La Hotel Ulaanbaatar
Deluxe Room
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    Lobby Shangri-La Hotel Ulaanbaatar
    Lobby Shangri-La Hotel Ulaanbaatar
    Swimming pool Shangri-La Hotel Ulaanbaatar
    Deluxe Room Shangri-La Hotel Ulaanbaatar
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    Exterior view Shangri-La Hotel Ulaanbaatar

    Shangri-La Hotel Ulaanbaatar Reviews

    8.8
    Excellent
    /10
    (41 reviews)See what guests said
    9.2
    Exceptional

    "Clean, spacious room, good service Always my preferred stay..."

    Yeo

    -

    January 7, 2019

    10.0
    Exceptional room comfort and quality
    Recommended by 100% of guests

    Things you’ll love about Shangri-La Hotel Ulaanbaatar

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.7
    See map
    Excellent location
    Nearby
    Popular
  • Wedding Palace190 m
  • Xanadu250 m
  • Victims of Political Persecution Memorial Museum290 m
  • Mongolia Expeditions290 m
  • Choijin Lama Temple Museum320 m
  • National Library of Mongolia380 m
  • River Sounds380 m
  • Khövsgöl Lodge Company440 m
  • Zouq470 m
  • Greenland470 m
  • This property is in high demand!

    Last booked 12 hours ago

    Value for money7.9
    Distance to city center0.5 km
    Location rating8.7
    Nearest airportUlan Bator Airport (ULN)
    Distance to airport13.5 km

    Rooms available at Shangri-La Hotel Ulaanbaatar

    10.0
    Exceptional
    Room comfort & quality
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 226 m²/2433 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 130 m²/1399 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 42 m²/452 ft²
    • Shower and bathtub
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Double or Twin Room
    Double or Twin Room
    ...
    • Room size: 42 m²/452 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 84 m²/904 ft²
    • City view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Horizon Deluxe Room
    Horizon Deluxe Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Premier Room - 2 Twins Rate
    Premier Room - 2 Twins Rate
    ...
      Enter dates to see prices
      Horizon Club Room - 2 Twins - Breakfast
      Horizon Club Room - 2 Twins - Breakfast
      ...
        Enter dates to see prices
        Bed in dormitory MALE ROOM
        Bed in dormitory MALE ROOM
        ...
          Enter dates to see prices
          Have a question for Shangri-La Hotel Ulaanbaatar?

          What people love about Shangri-La Hotel Ulaanbaatar

          • 8.4
            Excellent

            "Convenient facilities with shopping arcade nearby."

            Fung

            |

            May 4, 2018

          • 8.4
            Excellent

            "Very convenient location."

            Fung

            |

            May 4, 2018

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          More about Shangri-La Hotel Ulaanbaatar

          More about Shangri-La Hotel Ulaanbaatar

          8.0
          Very good

          "Good hotel."

          Graham

          |

          March 12, 2018

          An overview

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          What they offer

          8.0
          Very good

          "Good hotel."

          Graham

          |

          March 12, 2018

          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Shangri-La Hotel Ulaanbaatar from real guests

          Agoda Reviews (41)Booking.com Reviews (81)
          8.8
          /
          10
          Cleanliness9.5
          Facilities9.1
          Location8.7
          Room comfort and quality10.0
          Service8.7
          Value for money7.9
          Provided by verified guests of Agoda
          All languages
          All guests (41)
          All room types
          Showing 21 verified guest comments
          12
          9.2
          Exceptional
          Yeo from Singapore
          Business traveler
          Deluxe Room
          Stayed 3 nights in December 2018

          Always my preferred stay in U.B”

          Clean, spacious room, good service Always my preferred stay in U.B

          Reviewed January 07, 2019

          Dear Yeo, Thank you for your review! Your kind compliments are much appreciated and we look forward to welcoming you back soon! Sincerely, Terence Tan | General Manager

          Responded January 16, 2019
          Shangri-La Hotel Ulaanbaatar
          9.2
          Exceptional
          ERN from Singapore
          Couple
          Deluxe Room
          Stayed 1 night in August 2018

          Fanciest hotel in UB”

          Most likely the best hotel in terms of amenities and scale in Ulaaan Batar. Nice upscale mall just beside with a movie theatre.

          Reviewed October 14, 2018

          Dear ERN, Thank you for your review and kind compliments! We look forward to welcoming you back soon! Sincerely, Terence Tan | General Manager

          Responded October 15, 2018
          Shangri-La Hotel Ulaanbaatar
          6.8
          Good
          Jae from South Korea
          Business traveler
          Deluxe Room
          Stayed 2 nights in July 2018

          Good”

          I remember that they used to have better employees before. They served Caffe Latte when my colleague ordered Chai Latte, not just one time, every morning.

          Reviewed August 03, 2018

          Dear Jae, Thank you for sharing your Shangri-La experience with us! Your constructive feedback is much appreciated and we will ensure necessary improvements are made. Sincerely, Terence Tan | General Manager

          Responded August 06, 2018
          Shangri-La Hotel Ulaanbaatar
          8.4
          Excellent
          Fung from Hong Kong
          Business traveler
          Deluxe Room
          Stayed 3 nights in April 2018

          Excellent”

          Very convenient location. Almost the tallest building at Ulaanbaatar. Convenient facilities with shopping arcade nearby.

          Reviewed May 04, 2018

          Dear Fung, Thank you for choosing to stay with us and your kind review is much appreciated! We look forward to welcoming you back again at the Shangri-La Hotel and Complex! Sincerely, Gary Biondo General Manager

          Responded May 21, 2018
          Shangri-La Hotel Ulaanbaatar
          8.0
          Excellent
          Graham from Australia
          Solo traveler
          Deluxe Room
          Stayed 3 nights in March 2018

          Good hotel..excellent but overpriced....”

          Good hotel..staff get a low rating as ..money that was left in table and personnel items were taken without permission.. Received items back.. Like I said the price needs to be adjusted to be in line with the season..and amenities that are on offer .. Good hotel..I would stay again..

          Reviewed March 12, 2018

          Dear Graham, Thank you for your review of your stay with us! We are honored to be rated as excellent hotel but we too are concerned about the issue you have raised. Would you please provide us with more details so we may investigate internally and take necessary actions to improve our service. Once again, thank you and looking forward to welcoming you back soon! Sincerely, Gary Biondo General Manager

          Responded April 19, 2018
          Shangri-La Hotel Ulaanbaatar
          8.8
          Excellent
          marek from Czech Republic
          Solo traveler
          Deluxe Room
          Stayed 2 nights in February 2018

          Top class hotel in Ulaanbaatar”

          Positives: - absolute top class hotel - facilities - staff Negatives: - a bit too pricey

          Reviewed February 21, 2018
          10.0
          Exceptional
          Maria from Russia
          Business traveler
          Deluxe Room
          Stayed 1 night in February 2017

          Just amazing ”

          Probably the best place in UB

          Reviewed February 10, 2017

          Dear Maria, thank you for your sharing feedback with us! We are honored to be named as the best place in this wonderful city! Your compliments are much appreciated and we look forward to welcoming you back! Sincerely, Gary Biondo General Manager

          Responded February 26, 2018
          Shangri-La Hotel Ulaanbaatar
          9.2
          Exceptional
          LAI from Taiwan
          Business traveler
          Deluxe Room
          Stayed 3 nights in June 2016

          Fantastic”

          Probably the only "5-star" hotel at the international level in Ulaanbaatar.

          Reviewed June 26, 2016
          7.6
          Very good
          dong from Australia
          Business traveler
          Deluxe Room
          Stayed 1 night in May 2016

          Biz trip for 4days”

          Good hotel but not much facilities in property.

          Reviewed May 04, 2016
          7.6
          Very good
          kritsana from Thailand
          Group
          Deluxe Room
          Stayed 1 night in March 2016

          good”

          very good

          Reviewed March 08, 2016
          7.0
          Very good
          Bayanjargal from Mongolia
          Business traveler
          Deluxe Room
          Stayed 2 nights in November 2015

          location”

          location safety breakfast
          Reviewed November 23, 2015
          10.0
          Exceptional
          James from Singapore
          Business traveler
          Horizon Deluxe Room
          Stayed 4 nights in November 2015

          Best Hotel in UB”

          New, clean and good services staffs

          I will never choose another hotel in UB.

          Reviewed November 19, 2015
          8.7
          Excellent
          Bayanjargal from Mongolia
          Couple
          Deluxe Room
          Stayed 2 nights in September 2015

          good location”

          center location, safety, breakfast
          Reviewed September 21, 2015
          6.7
          Good
          Wesley from Australia
          Couple
          Deluxe Room
          Stayed 1 night in July 2015

          Looks the part but service is poor!”

          Hotel looks, luxury

          Incompetent staff, phone calls before arriving resulted in being hung up on, shuffled around to other departments and being hung up on again, requested to fill out paperwork and email in when asking the room rate. Phone calls & emails not returned. Service is below par. While in the room room service delivered the wrong thing and at one time didn't show up at all. The buffet-we were seated at an unset table, had to request basic things like sugar, forks, the plate I grabbed was dirty, I requested fried eggs at breakfast and received mangled over cooked eggs. The hotel looks the part but when you peel it back it has a long way to go.

          Reviewed July 09, 2015
          9.7
          Exceptional
          Kathryn from United States
          Family with young children
          Deluxe Room
          Stayed 1 night in July 2015

          Night in Ulaanbaatar with 3 year old”

          Service, Rooms, Comfort

          Everything you'd expect from a Shangri-La. Staff is very service oriented and go out of their way to serve you. I needed some medicine and they went to the pharmacy for me and brought to my room. Hotel is very new and nicely decorated - only open a month. Rooms are spacious and have standard amenities for a 5 star. Had been traveling in the countryside and the splurge for our last night here in Mongolia was worth it. Lobby is nice and welcoming. I only stayed one night so can't comment on any restaurants. The main square is about a 10 min walk away. I'd stay here again.

          Reviewed July 06, 2015
          7.6
          Very good
          NAOKI from Japan
          Couple
          Deluxe Room
          Stayed 2 nights in January 2019

          施設はキレイ”

          施設は新しく綺麗でした サービス面は、ウランバートルの他のホテルと比べればとても良いのですが、 他の国のシャングリラホテルと比べるとまだレベルまで至っていませんでした。 素晴らしいホテルに成長ください

          Reviewed March 06, 2019

          Dear Naoki, Thank you for sharing your Shangri-La experience with us! Your kind compliments are much appreciated and we will ensure to make necessary improvements. Once again thank you for your review and we look forward to welcoming you back soon! Sincerely, Terence Tan | General Manager

          Responded March 12, 2019
          Shangri-La Hotel Ulaanbaatar
          9.7
          Exceptional
          AOKI from Japan
          Solo traveler
          Deluxe Room
          Stayed 1 night in October 2015

          大変素晴らしいホテルです。”

          設備,サービス,快適さ

          ホテルに入った瞬間、東京のシャングリラでもそうですが、良い匂いがします。 ホテルマンの対応もしっかりしています。 朝食も非常に満足のいくレベルです。 ウランバートルで最高のホテルと評価できます。

          Reviewed October 11, 2015
          10.0
          Exceptional
          Hyunho from South Korea
          Business traveler
          Deluxe Room
          Stayed 1 night in December 2018

          좋았음”

          전체적으로 깨끗하고 좋았음

          Reviewed December 19, 2018
          9.6
          Exceptional
          Seoyeon from South Korea
          Solo traveler
          Horizon Deluxe Room
          Stayed 3 nights in July 2018

          무척이나 만족한다 ”

          울란바토르의 아직은 낙후된 기반시설에 샹그릴라 같은 호텔과 부대 공간이 있어 오아시스 같다. 물론 몽골 하면 초원과 완만한 언덕, 사막이 대표적이긴 하지만, 도시에서는 편리하고 깨끗한 숙소가 필요하며, 대조적인 안락함이 요구 된다. 최근 지어져서 시설이 깨끗하고 특히 운동 시설 피트니스 & 수영장 환상적이다. 음식도 맛있고, 쇼핑몰과 이어져 있어 편리하다.

          Reviewed August 05, 2018

          Dear Seoyeon, Thank you for the wonderful and encouraging review! We are thrilled to have been part of your great experience in this vibrant city and we appreciate your great compliments on our facilities and restaurants! Thank you once again for your kind support. We are looking forward to welcome you back to our world of warm hospitality next time you are in town. Sincerely, Terence Tan | General Manager

          Responded August 06, 2018
          Shangri-La Hotel Ulaanbaatar
          10.0
          Exceptional
          CHUN from Malaysia
          Couple
          Deluxe Room
          Stayed 1 night in August 2016

          服务超好”

          这是在乌兰巴托最好的酒店 员工服务态度非常好

          Reviewed September 09, 2016
          12
          This is a popular property. Don't miss out!

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          • Excellent location
          • Gorkhi-Terelj National Park