See all 2,432 properties in Chiang Mai.
2016

Shangri-La Hotel

Got a question for Shangri-La Hotel?
Excellent8.8
Based on1055reviews
Shangri-La Hotel
See more photos
Lobby
See more photos
See all 26 photos
8.7 Excellent location
View on map
8.7Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Got a question for Shangri-La Hotel?

Nearest essentials

  • Airports
    • 4 km
    • Chiang Mai International Airport (CNX)
    • 77 km
    • Lampang Airport (LPT)
  • Bus and rail stations
    • 1.9 km
    • Chiang Mai Railway Station
  • Hospital or clinic
    • 450 meters
    • Nakornping Hospital
  • Pharmacy
    • 250 meters
    • Watsons
  • Convenience store
    • 400 meters
    • 7 Eleven
  • Cash withdrawal
    • 100 meters
    • ATM

More about Shangri-La Hotel

An overview

Show more

What they offer

Show less

Guest policies

Show more

Some helpful facts

Show more

Verified traveler reviews

Agoda Reviews (1055)
Booking.com Reviews (374)

8.8

Filter by traveler type
Excellent
  • Cleanliness 9.1
  • Facilities 8.7
  • Location 8.7
  • Room comfort and quality 8.9
  • Service 9.0
  • Value for money 8.4
Excellent
  • Cleanliness 9.1
  • Facilities 9.3
  • Location 8.8
  • Room comfort and quality 8.8
  • Service 8.9
  • Value for money 8.1
Excellent
  • Cleanliness 9.3
  • Facilities 8.8
  • Location 8.7
  • Room comfort and quality 9.1
  • Service 9.1
  • Value for money 8.6
Excellent
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 8.7
  • Room comfort and quality 9.1
  • Service 9.0
  • Value for money 8.5
Excellent
  • Cleanliness 9.1
  • Facilities 8.2
  • Location 8.7
  • Room comfort and quality 8.9
  • Service 9.0
  • Value for money 8.4
Excellent
  • Cleanliness 8.7
  • Facilities 9.0
  • Location 8.7
  • Room comfort and quality 8.5
  • Service 8.7
  • Value for money 7.9
Excellent
  • Cleanliness 9.2
  • Facilities 9.0
  • Location 8.6
  • Room comfort and quality 8.9
  • Service 9.0
  • Value for money 8.3
Provided by verified guests of Agoda
Filter reviews by:

Review language
  • English
  • 简体中文
  • 日本語
  • ภาษาไทย
  • 繁體中文 (香港)
  • Français
  • 한국어
  • Deutsch
  • 繁體中文 (台灣)
  • العربية
  • Nederlands
  • Svenska
  • Dansk
  • Bahasa Indonesia
  • עברית
  • Norsk
more less

Room type
  • Deluxe
  • Premier
  • Horizon Club - Deluxe
  • Executive Suite
  • Deluxe Pool View
more less

Sort by
Showing 1026 verified reviews
  • clear all

10.0
Tang from Hong Kong
Family with teens
Deluxe
Stayed 3 nights in April 2017
Good experience for live there three day”
The house keeper knows us with a daughter, she put a small toys on the bed to her. On the second day , the house keeper give her a ver big teddy bear, my daughter loves it and very happy, my family also feel so touching service. Excellent experience in Chiang Mai. Excellent hotel
Reviewed April 22, 2017
Did you find this review helpful? |
8.0
SAU from China
Family with young children
Horizon Club - Deluxe
Stayed 1 night in August 2015
Light shell fell from the roof”
We stayed there for one night in Aug 2015 on its horizontal club room. everything was perfect except that one light shell suddenly dropped from the roof after we had checked in. Luckily no one was hurt but it did impose danger considering that the light was located right on top of bed. Shan-grila management did take the matter seriously and even called me from overseas after my trip to explain the matter once again. I appreciate their attitude to this matter much but just wrote here to let viewers know accidents did happen even in 5 stars hotel. This incident won't stop me from considering to stay in Shangrila hotel in the future if the promotion is good enough. By the way Shangrila in Chiang Mai did have a nice swimming pool which my kids enjoyed much !
Reviewed April 05, 2017
Did you find this review helpful? |
8.4
Goesta from Germany
Family with young children
Horizon Club - Deluxe
Stayed 2 nights in June 2016
It is getting a bit old”
The name Shangri-La is promising more than you'll finally get. The hotel itself is showing its age. The surroundings are not what they used to be. Huge apartment buildings are surrounding the beautiful pool and garden area and thus stealing the charm of this hotel.
Reviewed April 04, 2017
Did you find this review helpful? |
10.0
Patric from Switzerland
Solo traveler
Deluxe
Stayed 1 night in March 2017
Sans titre ”
Very nice hotel
Reviewed March 15, 2017
Did you find this review helpful? |
9.6
Kangmin from South Korea
Couple
Deluxe
Stayed 2 nights in January 2017
Great hotel to choose in Chiang Mai”
Very clean, spacious, luxurious hotel. OK location. Can walk to night market area (10-15mins). Need to take tuktuk or seongthaew if you want to go to the old city area. Breakfast cafe can be improved a bit.
Reviewed February 01, 2017
Did you find this review helpful? |
10.0
Cosmo from New Zealand
Family with young children
Executive Suite
Stayed 1 night in January 2017
You must stay here ... you must love it”
Excellent services from all staffs ... I called to CS that could they do something for my parents 33th Anniversary... within 2 hours their house keeper sent a big fruit platter, wine, big heart was made by white choc and a delicious choc cake You won't be cheated for the taxi charge which other hotels staff do this Excellent breakfast buffet ... more than enough... their fresh squeezed dragon fruit juice was nice Must book a room which including the horizon club lounge access .... definitely worth for the $$$ as just less than THB 600 different If you are a 3 adults group, worth to try their executive suites as no extra charge for the 3rd adult Anyway, you must stay here while traveling to Chiangmai
Reviewed January 10, 2017
Did you find this review helpful? |
10.0
Jesus from Philippines
Couple
Horizon Club - Deluxe
Stayed 2 nights in January 2017
Experience beyond expectation”
Accessible, value for money and friendly staff !
Reviewed January 08, 2017
Did you find this review helpful? |
8.0
Chi from Singapore
Family with young children
Deluxe
Stayed 5 nights in December 2016
Nice stay”
enjoyed my stay
Reviewed January 03, 2017
Did you find this review helpful? |
9.2
Marisa from Thailand
Couple
Deluxe Pool View
Stayed 2 nights in December 2016
Great Stay”
Lovely hotel and staff! Ideal location close to everything but not overly crowded. Will be returning!
Reviewed December 19, 2016
Did you find this review helpful? |
5.2
Dennis from Switzerland
Couple
Premier
Stayed 3 nights in December 2016
not worth the money ”
we had a premium room for approximately $200/night (plus tax). general the hotel is in a pretty bad shape. and for the money we spent we would have expected a higher standard as well as better services/offerings.
Reviewed December 19, 2016
Did you find this review helpful? |


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program:
Select your travel dates for pricing and availability No thanks, I’ll do it later >
Prev
May 2017
MoTuWeThFrSaSu
1234567
891011121314
15161718192021
22232425262728
293031    
Next
June 2017
MoTuWeThFrSaSu
   1234
567891011
12131415161718
19202122232425
2627282930