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September 26, 2016 - September 28, 2016 | 2 nights
The space What's included Capacity Price per night Rooms
Deluxe
  • View: City
  • 35 sq.m.
  • 2 Single Bed and 1 Double Bed
  • Cancellation policy
Add extra bed (+USD 60.10)
+
  • 534.87
    • USD
    • 139.93
Not included in room price:
Service charge 10%, Hotel tax 10%
Best seller – limited supply!

Our last 4 rooms!

  • Pay at the hotel
  • Cancellation policy
    • USD
    • 141.36
Not included in room price:
Tax 10%, Service charge 10%

Our last 3 rooms!

  • Breakfast included
  • Cancellation policy
Add extra bed (+USD 60.10)
+
  • 534.87
    • USD
    • 155.06
Not included in room price:
Service charge 10%, Hotel tax 10%

Our last 5 rooms!

  • Breakfast included
  • Pay at the hotel
  • Cancellation policy
    • USD
    • 156.64
Not included in room price:
Tax 10%, Service charge 10%

Our last 3 rooms!

Executive King Bed
  • View: City
  • 49 sq.m.
  • 1 King Bed
  • Cancellation policy
Add extra bed (+USD 60.10)
+
  • 534.87
    • USD
    • 155.06
Not included in room price:
Service charge 10%, Hotel tax 10%

Our last 3 rooms!

  • Pay at the hotel
  • Cancellation policy
    • USD
    • 156.64
Not included in room price:
Tax 10%, Service charge 10%

Our last 3 rooms!

  • Breakfast included
  • Pay at the hotel
  • Cancellation policy
    • USD
    • 171.93
Not included in room price:
Tax 10%, Service charge 10%

Our last 3 rooms!

Executive With Breakfast
  • View: City
  • 49 sq.m.
  • 2 Single Bed and 1 King Bed
  • Breakfast included
  • Cancellation policy
Add extra bed (+USD 60.10)
+
  • 534.87
    • USD
    • 170.19
Not included in room price:
Service charge 10%, Hotel tax 10%

Our last 3 rooms!

Horizon Deluxe
  • View: City
  • 35 sq.m.
  • 1 Queen Bed
  • Breakfast included
  • Cancellation policy
Add extra bed (+USD 60.10)
+
  • 534.87
    • USD
    • 173.97
Not included in room price:
Service charge 10%, Hotel tax 10%

Our last 2 rooms!

Club King Room
  • 35 sq.m.
  • Breakfast included
  • Pay at the hotel
  • Cancellation policy
    • USD
    • 175.75
Not included in room price:
Tax 10%, Service charge 10%

Our last 2 rooms!

About this property

Description

Resting in the western area of the second largest city in Indonesia, Surabaya, the award-winning Shangri-La Hotel offers great convenience and access to the most luxurious shopping mall in the city. Aside from its prime location, this 5-star property also boasts a restful environment with lush green tropical settings and generous outdoor space. With its advantageous central spot, guests will have easy access to golf courses, the city’s central business district, and the international airport. Back at the hotel, guests may select from a fine list of guestrooms, all facilitated with contemporary amenities such as a deluxe plasma television, DVD entertainment system, as well as in-room wired Internet and Wi-Fi access. Their Horizon Club rooms provide quality business services while the Horizon Club Lounge serves cool beverages round-the-clock. Relax and rejuvenate in the hotel spa or keep fit in their fitness center and swimming pool. Simply keep in mind that Shangri-La Hotel will without doubt enhance your vacation in Surabaya.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Convenience store
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Infirmary
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Playground
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 550000 IDR
Breakfast Charge (when not included in room rate): 266200 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5. Km
Distance to Airport: 25. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 17
Number of Restaurants: 6
Number of Rooms : 368
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1995
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Verified traveler reviews

Filter by traveler type
Excellent



based on 320 reviews
  • Cleanliness 8.5
  • Facilities 8.5
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 8.2
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lukito from Indonesia
Business traveler
Stayed one night in September 2016
Great place to stay
Convinient place to stay
Reviewed September 19, 2016
Did you find this review helpful?

yohana from Indonesia
Business traveler
Executive With Breakfast
Stayed 2 nights in May 2016
pleasant stay
good variety of food for breakfast and others
Reviewed September 09, 2016
Did you find this review helpful?

yohana from Indonesia
Business traveler
Deluxe
Stayed one night in May 2016
pleasant stay
great ambience, great food variety
Reviewed September 09, 2016
Did you find this review helpful?

yohana from Indonesia
Business traveler
Deluxe
Stayed 2 nights in May 2016
pleasant stay
Great ambience, great service, great facilities
Reviewed September 09, 2016
Did you find this review helpful?

Eric from Malaysia
Couple
Deluxe
Stayed 2 nights in April 2016
good location , friendly owner
good location , friendly owner
Reviewed August 21, 2016
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Preben from Denmark
Couple
Club King Room
Stayed 3 nights in August 2016
Nice beautiful old Hotel
The atmosphere in this Hotel is so nice, The Restaurants are excellent, a real nice place to spend a long weekend. The only thing I was not happy about was the staff in the Buffet Restaurant, they were way below standard
Reviewed August 11, 2016
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Philip from Australia
Couple
Deluxe
Stayed 3 nights in July 2016
Absolutely fabulous staff; rooms need refreshing, particularly bathroom
All staff we encountered were first rate. Exceptional customer service from reception, duty manager, Horizon lounge staff, in particular Alfi, and Ryo as concierge - the latter on a training placement, and we expect will have an excellent future in the hospitality industry. Thank you to all staff. Truly brilliant service.
Reviewed August 04, 2016
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Vernon from Singapore
Couple
Deluxe
Stayed one night in July 2016
No Positive Experience
Don't have a positive experience as people are not serving from the heart. Very robotic smile and service.
Reviewed July 19, 2016
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Benjamin from United States
Family with young children
Deluxe Double or Twin Room
Stayed one night in June 2016
Great hotel
We enjoyed the stay. Good food, good pool, classy rooms. Very well built hotel, and a standout in Surabaya.
Reviewed July 06, 2016
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Chin from Malaysia
Business traveler
Deluxe
Stayed one night in June 2016
No comments
No comments
Reviewed June 29, 2016
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Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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