• Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Nearest essentials

  • Airports
    • 12.89 km
    • Juanda International Airport
    • 70.28 km
    • Abdul Rachman Saleh Airport
  • Bus and rail stations
    • 2.84 km
    • Wonokromo Railway Station
    • 4.92 km
    • Gubeng Train Station
  • Hospitals and clinics
    • 2.55 km
    • Darmo Hospital
  • Drug stores
    • 1.97 km
    • Guardian
  • Convenience stores
    • 2.04 km
    • Indomaret

More about Shangri-La Hotel

An overview

Resting in the western area of the second largest city in Indonesia, Surabaya, the award-winning Shangri-La Hotel offers great convenience and access to the most luxurious shopping mall in the city. Aside from its prime location, this 5-star property also boasts a restful environment with lush green tropical settings and generous outdoor space. With its advantageous central spot, guests will have easy access to golf courses, the city’s central business district, and the international airport. Back at the hotel, guests may select from a fine list of guestrooms, all facilitated with contemporary amenities such as a deluxe plasma television, DVD entertainment system, as well as in-room wired Internet and Wi-Fi access. Their Horizon Club rooms provide quality business services while the Horizon Club Lounge serves cool beverages round-the-clock. Relax and rejuvenate in the hotel spa or keep fit in their fitness center and swimming pool. Simply keep in mind that Shangri-La Hotel will without doubt enhance your vacation in Surabaya.
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What they offer

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Rental car
  • Taxi service
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Nightclub
  • Swimming pool [outdoor]
  • Garden
  • Sauna
  • Tennis court
  • Hot tub
  • Spa
  • Ticket service
  • Massage
  • Steamroom
  • Tours

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Room service [24-hour]
  • Coffee shop
  • Restaurants
  •  
  • Convenience stores
  • Room service
  •  

Services and conveniences

  • ATM
  • Gift/souvenir shop
  • Salon
  • Concierge
  • Infirmary
  • Shops
  • Currency exchange
  • Laundry service
  • Smoking area
  • Daily housekeeping
  • Luggage storage
  •  
  • Dry cleaning
  • Safety deposit boxes
  •  

Land sports

  • Golf course (within 3 km)

For the kids

  • Playground
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Facilities for disabled guests
  • Security [24-hour]
  • Check-in/check-out [private]
  • Front desk [24-hour]
  • Wheelchair accessible
  • Elevator
  • Pets allowed
  •  

Available in all rooms

  • Air conditioning
  • Desk
  • Mini bar
  • Coffee/tea maker
  • Hair dryer
  • Satellite/cable channels
  • Complimentary bottled water
  • in room safe
  •  

Languages spoken

  • English
  • Indonesian
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Guest policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM
Check-out until: 12:00 PM

Getting around

Airport transfer fee: 600000 IDR
Distance from city center: 5. Km
Distance to airport: 25. Km
Travel time to airport (minutes): 30

Extras

Breakfast charge (unless included in room rate): 290400 IDR

The property

Non-smoking rooms/floors: Yes
Number of bars/lounges : 2
Number of floors: 17
Number of restaurants: 6
Number of rooms : 368
Room voltage: 220
Year hotel opened: 1995
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Verified traveler reviews

Agoda Reviews (344)

Filter by traveler type
Excellent
based on 344 reviews
  • Cleanliness 8.5
  • Facilities 8.4
  • Location 8.2
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.7
  • Food and dining 8.2
Real guests. Trusted reviews. Powered byAgoda



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