Shangri-la Hotel

176 Cumberland Street, Circular Quay, Sydney, Australia, 139,
Shangri-la Hotel
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Deluxe Opera House City View King Shangri-la Hotel
Interior view Shangri-la Hotel
Interior view Shangri-la Hotel
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8.7
Excellent
/10
(2043 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • The Rocks290 m
  • Circular Quay400 m
  • Sydney Opera House920 m
  • Sydney Aquarium & Sydney Wildlife World1 km
  • Sydney Tower Eye and SKYWALK1.06 km
  • Queen Victoria Building1.14 km
  • Darling Harbour1.32 km
  • Sydney Harbour3.5 km
  • Bondi Beach7.35 km
  • Manly Beach10.74 km
  • Highlights and ratings

    5-star Hotel
    Free Wi-Fi
    "Great view of the harbor especially the sunrise, very convenient, excellent staff"
    Theresa - July 23, 2018
    Exceptional cleanliness
    9.1 rating for cleanliness
    Exceptional comfort
    9.0 room quality and comfort
    Excellent facilities on premise
    8.8 facilities on premise
    Excellent service
    8.8 rating for service
    • 340 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Sydney

    • Free Wi-Fi in all rooms!

    Value for money8.2
    Location rating9.0
    Nearest airportSydney Airport (SYD)
    Distance to airport9.1 km

    Rooms available at Shangri-la Hotel

    9.0
    Excellent
    Room comfort & quality
    Horizon Club Floor Darling Harbour View Room
    Horizon Club Floor Darling Harbour View Room
    ...
    • Room size: 40 m²/431 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Horizon Opera House City View Room
    Horizon Opera House City View Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Grand Harbor View Suite
    Executive Grand Harbor View Suite
    ...
    • Room size: 83 m²/893 ft²
    • Harbor view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Executive Twin Darling Harbor View
    Executive Twin Darling Harbor View
    ...
    • Room size: 40 m²/431 ft²
    • Harbor view
    • 2 double beds
    Enter dates to see prices
    Twin Deluxe Opera House City View
    Twin Deluxe Opera House City View
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Grand Harbour View Room with Twin Bed
    Deluxe Grand Harbour View Room with Twin Bed
    ...
    • Room size: 50 m²/538 ft²
    • Harbor view
    • 2 single beds
    Enter dates to see prices
    Executive Twin Opera House City View
    Executive Twin Opera House City View
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Premier Grand Harbor View
    Premier Grand Harbor View
    ...
    • Room size: 60 m²/646 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Executive Opera City View
    Executive Opera City View
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Opera House City View King
    Deluxe Opera House City View King
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    What people love about Shangri-la Hotel

    • 10.0
      Exceptional

      "Will definitely recommend to friends visiting Sydney"

      JIAN

      |

      December 25, 2018

    • 9.6
      Exceptional

      "Stay here once every year and it is just brilliant."

      Tara

      |

      October 6, 2017

    • 8.8
      Excellent

      "Nice view in the Opera Habour view room"

      Yun

      |

      June 13, 2018

    Property ranking|Compared to 8,526 Sydney properties
    See all rankings
    Location score
    9.0/10
    Service score
    8.8/10
    Cleanliness score
    9.1/10
    Room comfort score
    9.0/10
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
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    More about Shangri-la Hotel

    More about Shangri-la Hotel

    9.2
    Exceptional

    "The room was very spacious and the facilities were excellent..."

    Irene

    |

    September 21, 2018

    Description

    Show less

    Most talked about facilities

    View
    156 mentions
    Breakfast
    62 mentions
    Housekeeping
    58 mentions
    Food & Dining
    30 mentions

    What they offer

    10.0
    Exceptional
    Staff 

    "Nice staff, best lounge and beautiful view out of the room."

    Yang

    |

    August 27, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Nearby restaurants

    Australian cuisine
    Australian cuisine
    Altitude Restaurant
    20 m Australian, European, Gluten Free
    Blu Bar On 36
    50 m Australian
    Harts Pub
    70 m Australian, Bar, Pub
    American cuisine
    American cuisine
    Belle's Hot Chicken
    390 m American, Fast food
    Ribs and Burgers
    450 m American, Australian, Bar
    Hungry Jack's
    490 m American, Fast food
    Asian cuisine
    Asian cuisine
    Rocks Teppanyaki
    70 m Asian, Japanese
    yoshii
    80 m Asian, Japanese, Sushi
    Nakashima
    240 m Asian, Japanese, Sushi

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Shangri-la Hotel from real guests

    Provided by verified guests of Agoda
    8.7
    /
    10
    Cleanliness9.1
    Facilities8.8
    Location9.0
    Room comfort and quality9.0
    Service8.8
    Value for money8.2
    High score for Sydney
    Rating
    9+ Exceptional (710)
    8-9 Excellent (406)
    7-8 Very Good (268)
    6-7 Good (92)
    <6 Below Expectation (86)
    Time of the year
    Mar - May (399)
    Jun - Aug (462)
    Sep - Nov (357)
    Dec - Feb (344)
    All guests (2043)
    All room types
    All languages

    Show reviews that mention 

    Showing 1562 verified guest comments
    12345
    10.0
    Exceptional
    Mary from Philippines
    Family with young children
    Deluxe Opera House City Twin
    Stayed 3 nights in July 2019

    Awesome hotel, astounding view of the opera house , great staff and location, wonderful stay! ”

    Thank you so much for making the first trip of our family to Sydney one for the books. Perfect room, awesome view, helpful and accommodating staff. ..Just so grateful with you all . Congratulations Shang for having such exemplary staff. From check in to check out , everyone is so pleasant and helpful .... everything is just awesome !

    Reviewed July 18, 2019
    7.2
    Very good
    SHINA from Australia
    Couple
    Executive Opera House City Twin
    Stayed 1 night in July 2019

    Room is not sound proof”

    The room is not sound proof, me and my cousin stay awake till late and chatting but the next room complain , 5star hotel Should be sound proof

    Reviewed July 24, 2019
    9.6
    Exceptional
    Helen from United States
    Solo traveler
    Executive Darling Harbor King
    Stayed 3 nights in July 2019

    Excellent Location and Hotel!”

    I went with my mom for three nights in July 2019 and it was spectacular. Upgraded to a room with a full view and we could see both the bridge and the opera house in one look from our window! Fully equipped with a mini fridge, safe, slippers and robes. Bathroom had toothbrush/toothpaste, shower cap, etc. Room service and breakfast were delicious! One downfall was the slow elevators, but they had signs saying they were working on upgrading them. Overall, wonderful stay!

    Reviewed July 09, 2019
    9.6
    Exceptional
    Yoona from New Zealand
    Family with teens
    Executive Opera House City Twin
    Stayed 2 nights in March 2019

    Shangri -La Hotel”

    I have stayed in few different five star hotels in Circular Quay. Shangri la is the most outstanding hotel from my experience. Very kind and helpful staff, delicious meal, clean room, everything was great a part from my dad got bug bites from the bed or gown. When I told this to lady at the reception, her reaction was not very impressed. She could deal with this more professionally. Not recomending to old couples, the hotel located on top of the hill. However, I would love to come back again in future. I loved bath frangrance, shame that Loccitane doesn’t sell it anymore.

    Reviewed March 11, 2019
    10.0
    Exceptional
    Ashleigh from Australia
    Couple
    Deluxe Opera House City King
    Stayed 1 night in June 2019

    Great time!”

    We stayed the weekend to celebrate my husbands birthday. Check-in and check-out process super easier. Concierge ladies were lovely and very helpful. Modern hotel, very clean, excellent amenities. We got a free upgrade too which was the cherry on the cake. Would absolutely stay here again!

    Reviewed June 24, 2019
    9.6
    Exceptional
    Danbi
    Business traveler
    Deluxe Darling Harbor King
    Stayed 1 night in April 2019

    Nice view”

    Impressive view with opera house, I really liked it but I still did not get my deposit. I stayed there on 14th of last month and it is one month now. They said it will take 2-4 weeks. Very slow. Other things were really good. The hotel and services and room was very nice.

    Reviewed May 12, 2019
    10.0
    Exceptional
    JIAN from Hong Kong
    Couple
    Executive Sydney Harbor King
    Stayed 1 night in December 2018

    Great location, great view, maintain well”

    Great location. Especially the grand Harbour View. Hotel in room facilities maintained well, up to a high standard even for a relatively old building. Impressive as always for Shangri-La. will definitely recommend to friends visiting Sydney

    Reviewed December 25, 2018
    9.6
    Exceptional
    Eric from Sweden
    Couple
    Premier Sydney Harbor King
    Stayed 4 nights in October 2018

    Premier Grand Harbor View Room is Amazing!”

    We had a 4 night stay here. Staff is superb! The room "Premier Grand Harbor View" we booked on the 17th floor have an breathtaking view! I'm very happy with my stay, and definitely will be back again!

    Reviewed November 14, 2018
    9.2
    Exceptional
    Carine from Thailand
    Couple
    Stayed 5 nights in September 2018

    Great location, average breakfast”

    The hotel is just 5-10 minutes walk from the opera house. The room is clean, staffs are friendly. I was lucky to have an early check-in free of charge. There was a room on the fifth floor available, the reception informed that we would not be able to change to a higher room afterward which was fine for me, as most hotels would charge the early check-ins. As in early check-in I mean 9 AM kinda early! Very satisfied with this. During my stay, I also booked a tour to Blue mountains via Shangri-la, they picked us up right at the hotel. The only thing I was disappointed with was the breakfast. While I was booking the room, I realized that there was a big difference between the room that comes with and without breakfast. The difference was so big that I thought the breakfast should be extremely good. So I opted for it. Very disappointed as it is just a normal breakfast. It had the essentials, but nothing more than that. All in all I was satisfied with my stay.

    Reviewed September 22, 2018
    3.2
    Sir
    Business traveler
    Deluxe Darling Harbor King
    Stayed 2 nights in July 2019

    There’s a cockroach.”

    Good service though.

    Reviewed July 21, 2019
    9.2
    Exceptional
    Steven from Australia
    Couple
    Deluxe Opera House City King
    Stayed 1 night in April 2019

    Great place to stay for an anniversary weekend ”

    My wife and I stayed at the Shang-Ri La hotel on the weekend and we have a great time. All the staff were amazing and catered for every request we had. The hotel and our room in particular were very clean however I’m not sure what the deal with all the plastic mushrooms were? Made the hotel foyer look messy. The view over Sydney Harbour was incredible. Easy access to everything in The Rocks and Circular Quay. Highly recommend staying here.

    Reviewed April 15, 2019
    9.2
    Exceptional
    Lisa from Australia
    Couple
    Executive Darling Harbor King
    Stayed 2 nights in March 2019

    Nice Hotel and staff, great views of Sydney from our room and the Lounge.”

    We just had two night stay in the Sydney Shangri-La which is in a handy location to the historic Rocks area, Circular Quay and the Sydney international cruise terminal. The room had great views of Sydney as did the top floor lounge. The Sydney Shangri-La staff were very helpful and courteous as usual. Thanks for a good time.

    Reviewed March 08, 2019
    8.8
    Excellent
    Rick from Australia
    Couple
    Deluxe Darling Harbor King
    Stayed 1 night in August 2018

    The staff are the best here”

    Literally, they are the best asset this place has. Nothing is too much trouble for them. They are polite, courteous and have the best attitude I've actually seen from hotel staff the world over. The hotel is also clean, spacious and well presented in an old style charm that suits Sydney well. Location is excellent, being only a stone's throw away from the Harbour Bridge and Opera House landmarks. The only thing, if I were to say so is that the roads in the surrounding areas are best avoided and either taxi or public transport and a short walk being your best options here. The condition of the roads is nothing short of atrocious, stupid one way streets that send you in circles, pot holes galore, light rail upgrade works nearby, and generally cramped traffic conditions make driving here a task. There's also a $58 per day valet parking charge to store your vehicle if you choose to. Best to park at an offsite location and get the train there. Otherwise, this is a magnificent place to stay.

    Reviewed September 07, 2018
    8.0
    Excellent
    Chen from Singapore
    Couple
    Deluxe Opera House City King
    Stayed 3 nights in July 2018

    Overall Good Experience”

    The room we had had a decent view of the harbour and the Opera House. Rooms are clean, luxurious and large. Pretty new and well kept compared to other Shangri-las. Staff were very friendly and professional. A slight issue we had was we called for an extra blanket on our first night but ended up not getting it. I fell asleep without my 2nd blanket. They sent it to us when we asked again on our 2nd night. Location seemed central but due to the road directions and also the ongoing construction works, it was difficult to drive to. Its an uphill distance from the nearest transit station. Also, i celebrated my birthday there but never received any complimentary well wishes. The price to quality was good but the parking fees per night were very expensive.

    Reviewed August 05, 2018
    10.0
    Exceptional
    rosemarie from Australia
    Couple
    Deluxe Darling Harbor King
    Stayed 1 night in July 2018

    Newly wed....very impressive and amazing place to stay in the city”

    I booked this hotel for my daughter and her husband... after their wedding before their honey moon... they told me it was one of the best experience and very friendly staff and very grateful i choose shangri la hotel for them....

    Reviewed July 30, 2018
    9.6
    Exceptional
    Di from Australia
    Family with young children
    Executive Opera City View
    Stayed 1 night in May 2018

    Room with amazing view of the bridge and opera house”

    We had a room with a view of circular quay and the harbour bridge. Spectacular view of the vivid festival. Staff were friendly and very accommodating of our young children. Check-in was seamless and fast. Highly recommend staying here.

    Reviewed May 31, 2018
    10.0
    Exceptional
    Nawarat from Thailand
    Couple
    King Deluxe Darling Harbor View
    Stayed 1 night in April 2018

    Footsteps from the Sydney Harbour Bridge, The Sydney Opera House”

    Footsteps from the Sydney Harbour Bridge, The Sydney Opera House but we also got the view to our room as we got a harbour view room. Everything is at the doorstep since Ferries, trains and buses leave regularly from Circular Quay and will take you... anywhere.

    Reviewed April 28, 2018
    10.0
    Exceptional
    Tommy from Hong Kong
    Business traveler
    Executive Darling Harbor View
    Stayed 2 nights in November 2017

    Another nice stay and helpful staff”

    Had another nice stay. I had an early flight and accidentally left a few items in the room. Didn’t realise till I got to my hotel in Melbourne. I called the hotel and the staff immediately located my items and shipped them to my hotel in Melbourne. Very efficient and helpful!

    Reviewed November 11, 2017
    8.4
    Excellent
    Albertus from Indonesia
    Couple
    Executive Opera City View
    Stayed 1 night in September 2017

    Exceptional”

    I really enjoyed my stay in Shangri-la Circular Quay Sydney. The View to the Harbour Bridge and Opera House is above all. The value for money is good, they also offered me Horizon lounge offer. The staffs are friendly and assisted me when I had lost item, they sent it to my next hotel without additional cost. 5 stars ratings for every aspects.

    Reviewed September 26, 2017
    8.4
    Excellent
    Ridwaan from South Africa
    Couple
    King Deluxe Grand Harbor View
    Stayed 2 nights in June 2017

    Great Hotel Medioce Staff Services”

    Great Hotel. Scenery was beautiful from room of harbor , opera house. Just spectacular. Rooms were clean and spacious. Breakfast was great. Only complain was check in staff was a bit rude. Never smiled. Ask me a lot of unnecessary questions. Besides the check in experience all was well

    Reviewed July 13, 2017
    12345

    Reviews of Shangri-la Hotel from real guests

    Provided by verified guests of Agoda
    8.7
    /
    10
    Cleanliness9.1
    Facilities8.8
    Location9.0
    Room comfort and quality9.0
    Service8.8
    Value for money8.2
    High score for Sydney
    Rating
    9+ Exceptional (710)
    8-9 Excellent (406)
    7-8 Very Good (268)
    6-7 Good (92)
    <6 Below Expectation (86)
    Time of the year
    Mar - May (399)
    Jun - Aug (462)
    Sep - Nov (357)
    Dec - Feb (344)
    All guests (2043)
    All room types
    All languages

    Show reviews that mention 

    Showing 1562 verified guest comments
    12345
    10.0
    Exceptional
    Mary from Philippines
    Family with young children
    Deluxe Opera House City Twin
    Stayed 3 nights in July 2019

    Awesome hotel, astounding view of the opera house , great staff and location, wonderful stay! ”

    Thank you so much for making the first trip of our family to Sydney one for the books. Perfect room, awesome view, helpful and accommodating staff. ..Just so grateful with you all . Congratulations Shang for having such exemplary staff. From check in to check out , everyone is so pleasant and helpful .... everything is just awesome !

    Reviewed July 18, 2019
    7.2
    Very good
    SHINA from Australia
    Couple
    Executive Opera House City Twin
    Stayed 1 night in July 2019

    Room is not sound proof”

    The room is not sound proof, me and my cousin stay awake till late and chatting but the next room complain , 5star hotel Should be sound proof

    Reviewed July 24, 2019
    9.6
    Exceptional
    Helen from United States
    Solo traveler
    Executive Darling Harbor King
    Stayed 3 nights in July 2019

    Excellent Location and Hotel!”

    I went with my mom for three nights in July 2019 and it was spectacular. Upgraded to a room with a full view and we could see both the bridge and the opera house in one look from our window! Fully equipped with a mini fridge, safe, slippers and robes. Bathroom had toothbrush/toothpaste, shower cap, etc. Room service and breakfast were delicious! One downfall was the slow elevators, but they had signs saying they were working on upgrading them. Overall, wonderful stay!

    Reviewed July 09, 2019
    9.6
    Exceptional
    Yoona from New Zealand
    Family with teens
    Executive Opera House City Twin
    Stayed 2 nights in March 2019

    Shangri -La Hotel”

    I have stayed in few different five star hotels in Circular Quay. Shangri la is the most outstanding hotel from my experience. Very kind and helpful staff, delicious meal, clean room, everything was great a part from my dad got bug bites from the bed or gown. When I told this to lady at the reception, her reaction was not very impressed. She could deal with this more professionally. Not recomending to old couples, the hotel located on top of the hill. However, I would love to come back again in future. I loved bath frangrance, shame that Loccitane doesn’t sell it anymore.

    Reviewed March 11, 2019
    10.0
    Exceptional
    Ashleigh from Australia
    Couple
    Deluxe Opera House City King
    Stayed 1 night in June 2019

    Great time!”

    We stayed the weekend to celebrate my husbands birthday. Check-in and check-out process super easier. Concierge ladies were lovely and very helpful. Modern hotel, very clean, excellent amenities. We got a free upgrade too which was the cherry on the cake. Would absolutely stay here again!

    Reviewed June 24, 2019
    9.6
    Exceptional
    Danbi
    Business traveler
    Deluxe Darling Harbor King
    Stayed 1 night in April 2019

    Nice view”

    Impressive view with opera house, I really liked it but I still did not get my deposit. I stayed there on 14th of last month and it is one month now. They said it will take 2-4 weeks. Very slow. Other things were really good. The hotel and services and room was very nice.

    Reviewed May 12, 2019
    10.0
    Exceptional
    JIAN from Hong Kong
    Couple
    Executive Sydney Harbor King
    Stayed 1 night in December 2018

    Great location, great view, maintain well”

    Great location. Especially the grand Harbour View. Hotel in room facilities maintained well, up to a high standard even for a relatively old building. Impressive as always for Shangri-La. will definitely recommend to friends visiting Sydney

    Reviewed December 25, 2018
    9.6
    Exceptional
    Eric from Sweden
    Couple
    Premier Sydney Harbor King
    Stayed 4 nights in October 2018

    Premier Grand Harbor View Room is Amazing!”

    We had a 4 night stay here. Staff is superb! The room "Premier Grand Harbor View" we booked on the 17th floor have an breathtaking view! I'm very happy with my stay, and definitely will be back again!

    Reviewed November 14, 2018
    9.2
    Exceptional
    Carine from Thailand
    Couple
    Stayed 5 nights in September 2018

    Great location, average breakfast”

    The hotel is just 5-10 minutes walk from the opera house. The room is clean, staffs are friendly. I was lucky to have an early check-in free of charge. There was a room on the fifth floor available, the reception informed that we would not be able to change to a higher room afterward which was fine for me, as most hotels would charge the early check-ins. As in early check-in I mean 9 AM kinda early! Very satisfied with this. During my stay, I also booked a tour to Blue mountains via Shangri-la, they picked us up right at the hotel. The only thing I was disappointed with was the breakfast. While I was booking the room, I realized that there was a big difference between the room that comes with and without breakfast. The difference was so big that I thought the breakfast should be extremely good. So I opted for it. Very disappointed as it is just a normal breakfast. It had the essentials, but nothing more than that. All in all I was satisfied with my stay.

    Reviewed September 22, 2018
    3.2
    Sir
    Business traveler
    Deluxe Darling Harbor King
    Stayed 2 nights in July 2019

    There’s a cockroach.”

    Good service though.

    Reviewed July 21, 2019
    9.2
    Exceptional
    Steven from Australia
    Couple
    Deluxe Opera House City King
    Stayed 1 night in April 2019

    Great place to stay for an anniversary weekend ”

    My wife and I stayed at the Shang-Ri La hotel on the weekend and we have a great time. All the staff were amazing and catered for every request we had. The hotel and our room in particular were very clean however I’m not sure what the deal with all the plastic mushrooms were? Made the hotel foyer look messy. The view over Sydney Harbour was incredible. Easy access to everything in The Rocks and Circular Quay. Highly recommend staying here.

    Reviewed April 15, 2019
    9.2
    Exceptional
    Lisa from Australia
    Couple
    Executive Darling Harbor King
    Stayed 2 nights in March 2019

    Nice Hotel and staff, great views of Sydney from our room and the Lounge.”

    We just had two night stay in the Sydney Shangri-La which is in a handy location to the historic Rocks area, Circular Quay and the Sydney international cruise terminal. The room had great views of Sydney as did the top floor lounge. The Sydney Shangri-La staff were very helpful and courteous as usual. Thanks for a good time.

    Reviewed March 08, 2019
    8.8
    Excellent
    Rick from Australia
    Couple
    Deluxe Darling Harbor King
    Stayed 1 night in August 2018

    The staff are the best here”

    Literally, they are the best asset this place has. Nothing is too much trouble for them. They are polite, courteous and have the best attitude I've actually seen from hotel staff the world over. The hotel is also clean, spacious and well presented in an old style charm that suits Sydney well. Location is excellent, being only a stone's throw away from the Harbour Bridge and Opera House landmarks. The only thing, if I were to say so is that the roads in the surrounding areas are best avoided and either taxi or public transport and a short walk being your best options here. The condition of the roads is nothing short of atrocious, stupid one way streets that send you in circles, pot holes galore, light rail upgrade works nearby, and generally cramped traffic conditions make driving here a task. There's also a $58 per day valet parking charge to store your vehicle if you choose to. Best to park at an offsite location and get the train there. Otherwise, this is a magnificent place to stay.

    Reviewed September 07, 2018
    8.0
    Excellent
    Chen from Singapore
    Couple
    Deluxe Opera House City King
    Stayed 3 nights in July 2018

    Overall Good Experience”

    The room we had had a decent view of the harbour and the Opera House. Rooms are clean, luxurious and large. Pretty new and well kept compared to other Shangri-las. Staff were very friendly and professional. A slight issue we had was we called for an extra blanket on our first night but ended up not getting it. I fell asleep without my 2nd blanket. They sent it to us when we asked again on our 2nd night. Location seemed central but due to the road directions and also the ongoing construction works, it was difficult to drive to. Its an uphill distance from the nearest transit station. Also, i celebrated my birthday there but never received any complimentary well wishes. The price to quality was good but the parking fees per night were very expensive.

    Reviewed August 05, 2018
    10.0
    Exceptional
    rosemarie from Australia
    Couple
    Deluxe Darling Harbor King
    Stayed 1 night in July 2018

    Newly wed....very impressive and amazing place to stay in the city”

    I booked this hotel for my daughter and her husband... after their wedding before their honey moon... they told me it was one of the best experience and very friendly staff and very grateful i choose shangri la hotel for them....

    Reviewed July 30, 2018
    9.6
    Exceptional
    Di from Australia
    Family with young children
    Executive Opera City View
    Stayed 1 night in May 2018

    Room with amazing view of the bridge and opera house”

    We had a room with a view of circular quay and the harbour bridge. Spectacular view of the vivid festival. Staff were friendly and very accommodating of our young children. Check-in was seamless and fast. Highly recommend staying here.

    Reviewed May 31, 2018
    10.0
    Exceptional
    Nawarat from Thailand
    Couple
    King Deluxe Darling Harbor View
    Stayed 1 night in April 2018

    Footsteps from the Sydney Harbour Bridge, The Sydney Opera House”

    Footsteps from the Sydney Harbour Bridge, The Sydney Opera House but we also got the view to our room as we got a harbour view room. Everything is at the doorstep since Ferries, trains and buses leave regularly from Circular Quay and will take you... anywhere.

    Reviewed April 28, 2018
    10.0
    Exceptional
    Tommy from Hong Kong
    Business traveler
    Executive Darling Harbor View
    Stayed 2 nights in November 2017

    Another nice stay and helpful staff”

    Had another nice stay. I had an early flight and accidentally left a few items in the room. Didn’t realise till I got to my hotel in Melbourne. I called the hotel and the staff immediately located my items and shipped them to my hotel in Melbourne. Very efficient and helpful!

    Reviewed November 11, 2017
    8.4
    Excellent
    Albertus from Indonesia
    Couple
    Executive Opera City View
    Stayed 1 night in September 2017

    Exceptional”

    I really enjoyed my stay in Shangri-la Circular Quay Sydney. The View to the Harbour Bridge and Opera House is above all. The value for money is good, they also offered me Horizon lounge offer. The staffs are friendly and assisted me when I had lost item, they sent it to my next hotel without additional cost. 5 stars ratings for every aspects.

    Reviewed September 26, 2017
    8.4
    Excellent
    Ridwaan from South Africa
    Couple
    King Deluxe Grand Harbor View
    Stayed 2 nights in June 2017

    Great Hotel Medioce Staff Services”

    Great Hotel. Scenery was beautiful from room of harbor , opera house. Just spectacular. Rooms were clean and spacious. Breakfast was great. Only complain was check in staff was a bit rude. Never smiled. Ask me a lot of unnecessary questions. Besides the check in experience all was well

    Reviewed July 13, 2017
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    Shangri-la Hotel
    |Excellent 8.7
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    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • The Rocks
    • Circular Quay Railway Station is within 0.38 km