8.7
Excellent
/10
(2073 reviews)See what guests said
View143
Housekeeping28
Breakfast6
See map
9.0
Excellent
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
The Rocks290 m
Circular Quay400 m
Sydney Opera House920 m
Sydney Aquarium & Sydney Wildlife World1 km
Sydney Tower Eye and SKYWALK1.06 km
Queen Victoria Building1.14 km
Darling Harbour1.32 km
Sydney Harbour3.5 km
Bondi Beach7.35 km
Manly Beach10.74 km
Nearby landmarks
Blu Horizon Bar0 m
Consulate General of Canada50 m
DFS Galleria120 m
Gifts At The Quay140 m
Susannah Place Museum150 m
Opal Fields Shop170 m
Sydney Cove Jewellers180 m
SH Ervin Gallery190 m
Grosvenor Place Bulding190 m
Tank Stream Fountain200 m
Shangri-la Hotel
Deluxe Opera House City View King Shangri-la Hotel
Interior view Shangri-la Hotel
Interior view Shangri-la Hotel
See all 65 photos
Removed from saved list
5-star Hotel
Free Wi-Fi

Shangri-la Hotel

176 Cumberland Street, Circular Quay, Sydney, Australia, - See map
Wellness activities
Spa & Beauty
Fitness & Pool
"Great hotel in fabulous location with stunning views of the Bridge and Opera House"
PAUL - April 24, 2018
Exceptional cleanliness
9.1 rating for cleanliness
Exceptional comfort
9.0 room quality and comfort
Excellent service
8.8 rating for service
Excellent facilities on premise
8.7 facilities on premise
  • 340 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Sydney

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Sydney every 4 minutes on Agoda.com
Value for money8.2
Location rating9.0
Nearest airportSydney Airport (SYD)
Distance to airport9.1 km

Rooms available at Shangri-la Hotel

9.0
Excellent
Room comfort & quality
Horizon Club Floor Darling Harbour View Room
Horizon Club Floor Darling Harbour View Room
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Horizon Opera House City View Room
Horizon Opera House City View Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Grand Harbor View Suite
Executive Grand Harbor View Suite
...
  • Room size: 83 m²/893 ft²
  • Harbor view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Executive Twin Darling Harbor View
Executive Twin Darling Harbor View
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 double beds
Enter dates to see prices
Twin Deluxe Opera House City View
Twin Deluxe Opera House City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Grand Harbour View Room with Twin Bed
Deluxe Grand Harbour View Room with Twin Bed
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Executive Twin Opera House City View
Executive Twin Opera House City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Premier Grand Harbor View
Premier Grand Harbor View
...
  • Room size: 60 m²/646 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Executive Opera City View
Executive Opera City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Opera House City View King
Deluxe Opera House City View King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices

What people love about Shangri-la Hotel

  • 10.0
    Exceptional

    "Will definitely recommend to friends visiting Sydney"

    JIAN

    |

    December 25, 2018

  • 9.6
    Exceptional

    "Stay here once every year and it is just brilliant."

    Tara

    |

    October 6, 2017

  • 8.8
    Excellent

    "Nice view in the Opera Habour view room"

    Yun

    |

    June 13, 2018

Property ranking|Compared to 3,100 Sydney properties
See all rankings
Room comfort score
9.0/10
Cleanliness score
9.1/10
Review score - United States
8.8/10
Service score
8.8/10
Better than
99
%
of Sydney properties
Better than
98
%
of Sydney properties
Better than
98
%
of Sydney properties
Better than
97
%
of Sydney properties
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Overall rating:
8.7
Excellent
2,073 reviews
Cleanliness
9.1
Facilities
8.7
Location
9.0
Read all reviews >
What travelers say they love:
The room was very spacious and the facilities were excellent...
Irene from Australia
Business traveler
More about Shangri-la Hotel

More about Shangri-la Hotel

Sitting between the Sydney Opera House and the Darling Harbor Bridge, the Shangri-la Hotel has become the destination of choice for the traveler. Located within easy walking distance to Sydney's shopping and commercial areas, the hotel is a perfect match for both business and leisure travelers. The 565 rooms are among the most spacious in the city, with the smallest rooms having an area of 40sqm. This 5-star hotel also has several meeting rooms which can hold anywhere between 10 to 900 people - depending on your needs. Enjoy fine dining at the award winning Altitude Restaurant and the Blu Horizon Bar located on the 36th floor. The hotel features all amenities and services guests have come to expect from such an establishment. Reservations at Shangri-la Hotel are simple via our secure online booking form. Just enter your desired dates and submit.

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Most talked about facilities

View
156 mentions
Breakfast
62 mentions
Housekeeping
58 mentions
Food & Dining
30 mentions

What they offer

10.0
Exceptional
Staff 

"Nice staff, best lounge and beautiful view out of the room."

Yang

|

August 27, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Nearby restaurants

Australian cuisine
Australian cuisine
Altitude Restaurant
20 m Australian, European, Gluten Free
Blu Bar On 36
50 m Australian
Harts Pub
70 m Australian, Bar, Pub
American cuisine
American cuisine
Belle's Hot Chicken
390 m American, Fast food
Ribs and Burgers
450 m American, Australian, Bar
Hungry Jack's
490 m American, Fast food
Asian cuisine
Asian cuisine
Rocks Teppanyaki
70 m Asian, Japanese
yoshii
80 m Asian, Japanese, Sushi
Nakashima
240 m Asian, Japanese, Sushi

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Shangri-la Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.7
Location9.0
Room comfort and quality9.0
Service8.8
Value for money8.2
High score for Sydney
Rating
9+ Exceptional (713)
8-9 Excellent (407)
7-8 Very Good (268)
6-7 Good (92)
<6 Below Expectation (88)
Time of the year
Mar - May (400)
Jun - Aug (463)
Sep - Nov (360)
Dec - Feb (345)
Don't miss out!Users are booking a place in Sydney every 4 minutes on Agoda.com
All guests (2073)
All room types
All languages

Show reviews that mention 

Showing 1568 verified guest comments
12345
9.7
Exceptional
Brian from United States
Solo traveler
Stayed 2 nights in April 2012

excellent Sydney Hotel”

Great location

I decided to pay a little extra to stay at the Shangi-La in Sydney, because Shangri-La is probably my favorite hotel chain. It was well worth it. I took the train from the airport to Circular Quay and only had to walk 5 minutes to the hotel (just a note, it is up hill, but living in Hong Kong, no big deal). I decided on the regular room without the harbor view, normally I do not pay for the extra view. In this case in retrospect I would consider it, the hotel has a stunning location. Upon arrival at noon my room was ready and I found the room to be top quality with a nice west view of the harbour, though not of the opera house. The bathroom was nice with a separate shower and bath as well as the normal Shangri-La bathroom products. The hotel has a nice pool and fitness room, The included breakfast was worth it, a good spread of mainly western food with a small mix of eastern breakfast items. The breakfast room has nice views as well. Try to find a price with breakfast included because separately it is quite expensive. Just to conclude the staff at the Shangri-La in Sydney are top notch like other Shang properties.

Reviewed May 10, 2012
9.7
Exceptional
Brian from United States
Solo traveler
King Deluxe Darling Harbor View
Stayed 1 night in April 2012

Top notch Sydney Hotel ”

Excellent location right in Sydney Harbour

i decided to pay a little extra to stay at the shangi-la in sydney, because shangri-la is probably my favorite hotel chain. it was well worth it. i took the train from the airport to circular quay and only had to walk 5 minutes to the hotel (just a note, it is up hill, but living in hong kong, no big deal). i decided on the regular room without the harbor view, normally i do not pay for the extra view. in this case in retrospect i would consider it, the hotel has a stunning location. upon arrival at noon my room was ready and i found the room to be top quality with a nice west view of the harbour, though not of the opera house. the bathroom was nice with a separate shower and bath as well as the normal shangri-la bathroom products. the hotel has a nice pool and fitness room, the included breakfast was worth it, a good spread of mainly western food with a small mix of eastern breakfast items. the breakfast room has nice views as well. try to find a price with breakfast included because separately it is quite expensive. just to conclude the staff at the shangri-la in sydney are top notch like other shang properties.

Reviewed May 10, 2012
9.3
Exceptional
Alister from Australia
Couple
Deluxe Opera House City View King
Stayed 2 nights in December 2011

Beautiful hotel in an excellent location”

Location, Bedding, Bathroom, Room Size

we stayed at the shangri-la sydney for 2 nights in late december. the location of this hotel is excellent -only a short downhill stroll to the opera house and harbour bridge in circular quay. the hotel is very comfortable and has typical shangri-la services/quality. the bedding in particular was very comfortable and i can't recall anywhere in the world with such a comfortable mattress (maybe the walk uphill from the quay made me tired!). but it really is comfortable. only negative would be the lack of tv channels available. very limited amount of channels for an international 5 star hotel.

Reviewed January 08, 2012
9.0
Exceptional
Aaron from Malaysia
Couple
Executive Darling Harbor View
Stayed 2 nights in September 2014

Luxury honeymoon stay”

Good sized room, comfortable bed, great location

As we were on our honeymoon, we were pleasantly surprised that the Shangri-la had recognised this and treated us to a wonderful bottle of champagne. We found the rooms to be spacious and our room had a great via of Darling Harbour. The bed was extremely comfortable - which I suppose is to be expected of a hotel of this standard, and the room must have been recently refurbished as it was quite modern. In terms of location this hotel must be hard to beat, as it sits right next to Circular Quay which is a great place to be when one is in Sydney. Also, the Shangri-la was good value compared to other hotels we were considering such as the Four Seasons, Intercontinental etc.

Reviewed October 10, 2014
9.7
Exceptional
Nan from New Zealand
Couple
Deluxe Opera House City View King
Stayed 4 nights in January 2013

Beautiful opera house view and excellent servic”

Personalized services

Absolutely pleasant and comfortable during our stay with Shangri-la Hotel, Sydney. Great and beautiful location right next to the famous & scenic The Rock & Circular Quay district. A have-to visit to the 36 floor restaurant and bar to enjoy delicious cocktail accompanied by the stunning view of Sydney Opera House and Harbour Bridge. The room was spacious and luxurious, beautiful interior and exceeded satisfaction with the services. Will definitely book this hotel as our future revisit stay in Sydney.

Reviewed January 14, 2013
8.7
Excellent
HE from China
Family with young children
King Deluxe Grand Harbor View
Stayed 1 night in September 2013

The hotel with best view in sdyney”

Location,Location,Location

1,We booked the grand harbour view room,we can see the Harbour Bridge,Sydney Opera House and Circular Quay through the huge window in the room,and the view of sunrise is very,very beautiful. 2,The room is very comfortable,of course,it's Shangri-la Hotel. 3,The hotel is near the Circular Quay train station,it's easy to take the train from the airport to Circular Quay,but the upward slope between Shangri-la Hotel and Circular Quay made me crazy beacuse I was carrying two big suitcase at that time.

Reviewed October 28, 2013
10.0
Exceptional
Craig from Australia
Couple
Deluxe Opera House City View King
Stayed 1 night in October 2013

A truly 5 star hotel with consistent standards”

Great location and view, spacious rooms, highest quality staff

The best thing about staying at Shangri La hotels is that you know what to expect before you get there. It doesn't matter which Shangri La hotel it is, the standard is always the same. The rooms are spacious, well equipped, the hotel and rooms are impeccably maintained, there is always assistance immediately available if you need it, the fitness centre and spa is always well equipped and the staff are always going the extra mile. What more can you ask for in a luxury hotel. The Sydney Shangri La commands probably the best location in Sydney and if you pay for a Opera House or Harbour View, it is well worth the money. The hotel is away from the main hustle and bustle of downtown Sydney, but literally a 5 minute walk to George Street and the Rocks. This hotel is always my first choice in Sydney and around the world.

Reviewed October 25, 2013
9.6
Exceptional
Jane from Australia
Couple
Deluxe Opera House City King
Stayed 3 nights in April 2017

Shangri-la is amazing!”

Not inexpensive but Shangri-la is fabulous. The rooms are about 40sm and the views are the best in Sydney, I think. We stayed in a Deluxe Opera House City View - we loved it. A leather-covered window seat made the view even more accessible. The marble bathroom, with bath, boasted l'Occitane toiletries. Centrally located at The Rocks. If on foot it's an easy and flat walk to Wynyard Station. There are some steep steps to Circular Quay. We hope to return to Shangri-la soon!

Reviewed April 14, 2017
9.6
Exceptional
Yoona from New Zealand
Family with teens
Executive Opera House City Twin
Stayed 2 nights in March 2019

Shangri -La Hotel”

I have stayed in few different five star hotels in Circular Quay. Shangri la is the most outstanding hotel from my experience. Very kind and helpful staff, delicious meal, clean room, everything was great a part from my dad got bug bites from the bed or gown. When I told this to lady at the reception, her reaction was not very impressed. She could deal with this more professionally. Not recomending to old couples, the hotel located on top of the hill. However, I would love to come back again in future. I loved bath frangrance, shame that Loccitane doesn’t sell it anymore.

Reviewed March 11, 2019
9.3
Exceptional
Jacqueline from Australia
Couple
Deluxe Opera House City View King
Stayed 1 night in November 2013

A real treat to walk in to the lobby of the hotel ”

Great bed and pillows, view of the harbour, large size rooms

Our stay at the Shangri la Hotel was very relaxing. The hotel itself is quiet, so you don't get to hear any noise. You are within walking distance to the Rocks, Circular Quay and Opera House. Staff were very attentive and friendly. Our flight into Sydney arrived early in the morning, and it was no trouble for us to request an early checkin. I would definitely stay at this hotel again.

Reviewed November 12, 2013
9.2
Exceptional
Lisa from Australia
Couple
Executive Darling Harbor King
Stayed 2 nights in March 2019

Nice Hotel and staff, great views of Sydney from our room and the Lounge.”

We just had two night stay in the Sydney Shangri-La which is in a handy location to the historic Rocks area, Circular Quay and the Sydney international cruise terminal. The room had great views of Sydney as did the top floor lounge. The Sydney Shangri-La staff were very helpful and courteous as usual. Thanks for a good time.

Reviewed March 08, 2019
8.7
Excellent
Amita from India
Couple
Executive Darling Harbor View
Stayed 7 nights in August 2013

Pleasent, cozy, comfy. ”

Internet, Bed and GYM+Sauna

Very Pleasant. I stayed for a whole week. I started to feel like it's home away from home. Room service really a five star. Bell boys and reception staff amazingly helpful. I must say the Shangri-la team made sure my stay was memorable and easy. i can say this with confidence s it was a trip for celebrate my Husband's birthday and believe me i took notice of every tiny bit but couldn't find anything which was not up to the mark. One day i need a plug-convertor for my hair straightener and i called to ask for one. They took like less then 5 mins and provided me with one. Had to get the GYM opened late night and they did it without any problems (GYM closes 9pm) the only thing which i had to get done was to get an extra "dust bin" as they had only one that too in the bathroom. i have a habit of having one by the study. Wish was full filled with a problem. If yo talk about location it just a 5 mins walk to the circular quay form where you get all the ferris/buses/trains/HOHO bus. only thing to keep in mind is when you going towards hotel from circular Quay it's bit steep as it's on "The Rocks".

Reviewed August 20, 2013
9.3
Exceptional
Alice from Australia
Family with young children
King Deluxe Grand Harbor View
Stayed 2 nights in June 2015

Great Stay at the Shangri La”

Location, Rooms and View

We had a wonderful stay at the Shangri La. Staff were helpful and efficient. The room was lovely, much larger than we had expected and the view was magnificent. On the night we arrived we got to watch fireworks over the Opera House and in the morning we could watch boats on the harbour and trains and buses cross the harbour bridge - better than TV for a toddler. The room size is ideal for families travelling with kids, as there is lots of room to play and the bathrooms are also large which helps. Everything was great with our stay, the location is very convenient, just a few minutes walk from Circular Quay, CBD, Museums and the Opera House - there is a train station and lots of buses nearby as well as lots of dinning options if you don't want to eat in the hotel. I will definitely stay here again on future visits.

Reviewed October 27, 2015
8.7
Excellent
Stephen from United Kingdom
Couple
Deluxe Opera House City View King
Stayed 1 night in December 2011

Everything one would expect from the Shangri La”

Great location and excellent service from the staff over Christmas

Stayed in the Shangri La over Christmas in Sydney and was very impressed by the over all experience. Great location in the Rocks so it was easy to walk to most attractions in the CBD or down to Circle Quay for the ferries, train and buses. Staff service was excellent. The price at approx USD 250 per night was good, especially over Christmas weekend, but we were on a low floor with an obsturcted view of the opera house so managed our expectations accordingly. I guess one would pay allot more for a higher floor with un-obstructed views of the city. The only minor issue was the bed, way to soft to the point where after a few nights my back was crying out for some support. We asked for a double but basically had to singles pushed together with a sheet over the top holding them together. The only other minor point was can agoda offer a breakfast included option rather than paying the hotel directly on check out? This didn't ditract from the overall excellent Shangri La

Reviewed December 30, 2011
9.0
Exceptional
James from Australia
Family with teens
King Deluxe Grand Harbor View
Stayed 3 nights in January 2014

Perfect location and view of Sydney Harbour”

The Hotel room View, Close to Circular Quay and The Rocks. a Few minutes walk to Sydney Harbour Bridge

The Shangri-la Hotel was a very nice place to stay. It is very close to the Ferry Terminals which is great for visiting other places which is only about 30 to 45 mins ferry ride. The Sydney Harbour Bridge Climb is only 5 mins walk and is a wonderful view when you climb to the top. Local Pubs are also great to visit and the staff are very friendly. The area was quiet and our view that we had was both the Sydney Harbour Bridge and Opera House. The hotel Restaurant on level 36 is a must see, with beautiful views of the harbour. The Shangri-la Hotel is place I would stay again when I next visit Sydney.

Reviewed January 20, 2014
9.6
Exceptional
L from Singapore
Solo traveler
Deluxe Opera House City View King
Stayed 2 nights in July 2016

Here for the Sydney Opera House & Harbour Views”

You can't go wrong with Shangri-la! Expectations fully met with the gorgeous views from our Deluxe Opera House city view room. We lost our way from Wynyard station due to wrong instructions from the attendant seeing that we had luggage with us. As a result, we didn't get on to York Street and went up hill, down hill, round about to find the hotel. Be careful of the steep slope to get back to the hotel from Circular Quay, might not be the best location for those less mobile, elderly or little ones, especially when travelling with luggage.

Reviewed July 15, 2016
10.0
Exceptional
David from Thailand
Couple
Deluxe Opera House City View King
Stayed 2 nights in January 2012

A great hotel with a well deserved reputation”

With Free WiFi combined biz & Pleasure; great bed; great view; top service

Being familiar with the Shangri-la hotels in Asian cities,and their reputation for quality and service, we hoped the Sydney hotel would live up to the reputation of its Asian counterparts. On this trip we combined business with a very short vacation, so we wanted to make the most of every moment. Having such a nice room with a great harbor view and excellent facilities, such as the free and very easy to connect wi-fi; a great bed and excellent bathroom facilities, along with a very efficient and friendly staff, made this visit to Sydney one of our more memorable stays. What is more, through Agoda, we managed to get an amazing price !

Reviewed January 11, 2012
9.2
Exceptional
Steven from Australia
Couple
Deluxe Opera House City King
Stayed 1 night in April 2019

Great place to stay for an anniversary weekend ”

My wife and I stayed at the Shang-Ri La hotel on the weekend and we have a great time. All the staff were amazing and catered for every request we had. The hotel and our room in particular were very clean however I’m not sure what the deal with all the plastic mushrooms were? Made the hotel foyer look messy. The view over Sydney Harbour was incredible. Easy access to everything in The Rocks and Circular Quay. Highly recommend staying here.

Reviewed April 15, 2019
9.3
Exceptional
Warren from New Zealand
Couple
Executive Grand Harbor View Suite
Stayed 1 night in February 2012

"our aim is to please" their aim is true”

concerned attention to detail; highly professionalenthusiastic executive chef.

magnificent location commanding the highest ground in the sydney cbd, the views over sydney harbour, the bridge, the opera house, north, east and west, even from the lower floors, are unsurpassed. can do - a willingness to find a way. in a fully booked weekend, even though agoda messed up my booking, shangri-la management and staff were able to find a way to cover your omission - by upgrading us to one of the most expensive suites in the hotel. head office and senior management concern within 48 hours of departure, shangri-la sydney's hotelgeneral manager plus their head office ceo, almost imploring us to identify even the smallest dissaisfaction with our stay - their service.

Reviewed February 29, 2012
10.0
Exceptional
Elvie from United States
Solo traveler
King Deluxe Darling Harbor View
Stayed 1 night in January 2012

Excellent in every way!”

Cmfortable, excellent location

Very close to all the main attractions: Sydney Opera, Harbour Bridge, Circular Quay, and The Rocks District. My room has excellent view of the Bridge, Opera House , and the Darling Harbour and at night it is just magnificent. Cannot say enough about Shangri-La, simply the best!

Reviewed February 08, 2012
12345
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  • Exceptional location
  • The Rocks
  • Circular Quay Railway Station is within 0.38 km