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About this property


Sitting between the Sydney Opera House and the Darling Harbor Bridge, the Shangri-la Hotel has become the destination of choice for the traveler. Located within easy walking distance to Sydney's shopping and commercial areas, the hotel is a perfect match for both business and leisure travelers. The 565 rooms are among the most spacious in the city, with the smallest rooms having an area of 40sqm. This 5-star hotel also has several meeting rooms which can hold anywhere between 10 to 900 people - depending on your needs. Enjoy fine dining at the award winning Altitude Restaurant and the Blu Horizon Bar located on the 36th floor. The hotel features all amenities and services guests have come to expect from such an establishment. Reservations at Shangri-la Hotel are simple via our secure online booking form. Just enter your desired dates and submit.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Wi-Fi/Internet access is available only in certain areas of the property at no additional charge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 42 AUD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Number of Bars: 1
Number of Floors: 36
Number of Restaurants: 2
Number of Rooms : 565
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Recent customer comments

Filter by traveler type

based on 1266 reviews
  • Cleanliness 9.1
  • Facilities 8.8
  • Location 9.0
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 8.0
Sort by

Jacqueline from Philippines
Solo travelers
King Deluxe Grand Harbor View
Stayed 2 nights in September 2016
It was alright
Pros - the location and view Cons - very slow service
Reviewed September 27, 2016

Mary from Australia
Business travelers
Twin Deluxe Harbor View
Stayed 2 nights in September 2016
Excellent hotel!
I loved everything about this hotel. We had a minor snafu and the staff were quick to fix the situation. I'm very impressed.
Reviewed September 26, 2016

CHOHDRY from Australia
Executive Darling Harbor View
Stayed one night in April 2015
Good hotel at convenient location
It was an enjoyable and seemless stat for us.
Reviewed September 19, 2016

Felix from Indonesia
Solo travelers
Executive Darling Harbor View
Stayed 4 nights in September 2016
Enchanting as always
The room is spacious with the spectacular view of darling harbour.
Reviewed September 13, 2016

Krinalkumar from Australia
Families with young children
Deluxe Opera House City View King
Stayed 3 nights in September 2016
Room service is very erratic, slow most of times. Have to ask for everything in the room..
Good location But room service needs bit of brush up They need to be bit generous in providing day to day things in the room like soap, tissues etc atleast in the suite...! We had to call every day for such things and bottle of water... I never had to do in other Shangri la hotels elsewhere. Things are refilled everyday. Also the toilet smelled of smoke which they took two days to clean up.
Reviewed September 12, 2016

Hao from China
Deluxe Opera House City View King
Stayed one night in September 2016
Good location with Opera House view. Everything provided is convenient. The check in/check out service is quite nice
Reviewed September 11, 2016

Ania from Australia
Twin Deluxe Opera House City View
Stayed 2 nights in September 2016
Relaxing and beautiful
Lovely hotel. Second time we've stayed here and enjoyed every minute. The hot water tap on the bath played up a bit - very low water pressure and takes forever to fill.
Reviewed September 05, 2016

YEONSEONG from South Korea
Solo travelers
Deluxe Opera House City View King
Stayed one night in August 2016
highly recommend
good location nice view , clean and tidy
Reviewed September 05, 2016

Yufeng from Australia
Executive Opera City View
Stayed one night in August 2016
good,nice view
Reviewed August 24, 2016

John from Australia
Solo travelers
Executive Grand Harbor View Suite
Stayed one night in April 2016
Excellent customer service
From the check-in staff to room service, everyone conducted themselves professionally and were helpful and friendly, always doing things with a smile. Excellent customer service.
Reviewed August 17, 2016


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