Shangri-La Resort Shangri-La
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Deluxe Double - 1 King Bed Shangri-La Resort Shangri-La
Lobby Shangri-La Resort Shangri-La
Lobby Shangri-La Resort Shangri-La
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8.8
Excellent
/10
(180 reviews)See what guests said
Housekeeping3
Breakfast2
View2
See map
8.8
Excellent
Location rating score
Excellent location
5-star Hotel
Free Wi-Fi

Shangri-La Resort Shangri-La

No. 1, Chi Ci Ka Street., Shangri La, Deqen, China, 674400 - See map
"it is indeed a high end hotel, with good selection of buffet breakfast, clean facilities and responsive staff."
Guan Q. - May 21, 2018
Exceptional cleanliness
9.2 rating for cleanliness
Exceptional reputation
Recommended by 90% of guests
Excellent service
8.5 rating for service
Excellent facilities on premise
8.2 facilities on premise
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Value for money8.1
Distance to city center1 km
Location rating8.8

Rooms available at Shangri-La Resort Shangri-La

Deluxe Double - 1 King Bed
Deluxe Double - 1 King Bed
...
  • Room size: 43 m²/463 ft²
  • Nature view
  • 2 double beds or 1 king bed
Enter dates to see prices
Executive Garden View
Executive Garden View
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 super king bed or 2 doubl...
Enter dates to see prices
Deluxe Garden View Room with King Bed
Deluxe Garden View Room with King Bed
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed or 2 double beds
Enter dates to see prices
Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 43 m²/463 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room with Garden View
Deluxe Twin Room with Garden View
...
  • Room size: 43 m²/463 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Executive Double Room with Balcony
Executive Double Room with Balcony
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 1 super king bed
Enter dates to see prices
Executive Twin Room with Balcony
Executive Twin Room with Balcony
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Executive Suite
Executive Suite
...
  • Room size: 86 m²/926 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 43 m²/463 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Discovery of Shangri-La(Deluxe Twin Room+ Breakfast for two + Destination Experience at Napa Lake or
Discovery of Shangri-La(Deluxe Twin Room+ Breakfast for two + Destination Experience at Napa Lake or
...
  • Room size: 43 m²/463 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

What people love about Shangri-La Resort Shangri-La

  • 10.0
    Exceptional
    Location

    "Great location and great view"

    shiyu

    |

    January 31, 2017

Property ranking|Compared to 373 Deqen properties
See all rankings
Cleanliness score
9.2/10
Location score
8.8/10
Room size
44 sqm.
Review score - United States
6.8/10
Better than
97
%
of Deqen properties
Better than
95
%
of Deqen properties
Bigger than
95
%
of Deqen properties
Better than
95
%
of Deqen properties
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Overall rating:

8.8

Excellent
180 reviews
Cleanliness
9.2
Facilities
8.2
Location
8.8
Read all reviews >
What travelers say they love:
Overall still a pleasant stay.
Guan Q. from Singapore
Family with older children
More about Shangri-La Resort Shangri-La

More about Shangri-La Resort Shangri-La

If what you are looking for is a conveniently located property in Shangri-La, look no further than Shangri-La Resort Shangri-La. It is ideally situated in the center of Shangri-La and is a 15-minute drive from the airport.. The property is beside Dukezong Ancient Town and faces Longtan Lake Park. Local markets and shopping streets are within walking distance. With its is convenient location, the property offers easy access to the city's must-see destinations.

Shangri-La Resort Shangri-La, managed by Shangri-La Hotels and Resorts, offers comprehensive services and 228 cozy and bright guestrooms between the second to ninth floors. Designed in Tibetan style, each guestroom boasts stunning mountain or garden views. The property offers state-of-the-art facilities including a swimming pool, gym, billiards and table tennis. Free airport transfer service is available upon request. Guests can also enjoy international cuisines and local specialties at the property’s all-day-dining restaurants.

Whatever your purpose of visit, Shangri-La Resort Shangri-La is an excellent choice for your stay in Shangri-La.

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Most talked about facilities

Breakfast
3 mentions
Housekeeping
2 mentions
View
1 mention

What they offer

8.4
Excellent
Breakfast

"Breakfast was great."

Guan Q.

|

May 3, 2018

View all reviews
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Food and dining

Restaurants on site

Ani's kitchen
Cuisine:Asian
Menu:A-la-carte
香苑
Cuisine:Sichuan
Menu:Buffet

Property's guest policies

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Some helpful facts

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Reviews of Shangri-La Resort Shangri-La from real guests

Overall rating
8.8
Excellent
From 180 reviews
9.2Cleanliness
8.9Location
8.8Facilities
Agoda Reviews (38)Booking.com Reviews (142)
Rating via Agoda8.5
/
10
Cleanliness9.2
Facilities8.2
Location8.8
Room comfort and quality7.0
Service8.5
Value for money8.1
High score for Deqen
Rating
9+ Exceptional (12)
8-9 Excellent (3)
7-8 Very Good (4)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (7)
Jun - Aug (1)
Sep - Nov (6)
Dec - Feb (7)
All guests (38)
All room types
All languages

Show reviews that mention 

Showing 21 verified guest comments
12
8.4
Excellent
John from Singapore
Couple
Deluxe Garden View Room with King Bed
Stayed 1 night in January 2020

only option”

located near food street and some attraction point, only option there

Reviewed February 03, 2020

Dear guest, It is glad to hear that you have enjoyed the stay with Shangri-La Hotel, Hopefully we will have the opportunity soon again to create another wonderful memories for you at Shangri-la hotel, We are looking forward to spoil you again soon.

Responded March 16, 2020
Shangri-La Resort Shangri-La
10.0
Exceptional
William from Indonesia
Couple
Deluxe Garden View Room with King Bed
Stayed 2 nights in December 2019

One of the best Shangrila Hotel with cheapest price”

We stayed in this hotel for 2 days. Our experience was great. The internet works so fast and the food selection was great. The view of the hotel is also amazing! On top of all, the hotel price is super cheap compared to any Shangrila hotel, even to our home, Jakarta :)

Reviewed January 01, 2020

Dear guest, It is glad to hear that you have enjoyed the stay with Shangri-La Hotel, Hopefully we will have the opportunity soon again to create another wonderful memories for you at Shangri-la hotel, We are looking forward to spoil you again soon.

Responded January 02, 2020
Shangri-La Resort Shangri-La
7.2
Very good
Whui from Singapore
Couple
Double Deluxe King Bed
Stayed 1 night in December 2019

No facilities ”

Breakfast restsurant wattress is a bit lost though this is non peak season with only few customers. Its kind of boring at night with no massage parlour or other facilities in place.

Reviewed December 23, 2019

Dear guest, Thank you for taking the time to write a review. Please accept my sincerest apologizes for any inconveniences caused. We took your feedback very seriously and re-trained all concerned departments. We hope that we have the opportunity to welcome you at Shangri-La hotel, in the near future.

Responded December 23, 2019
Shangri-La Resort Shangri-La
9.6
Exceptional
KOK from Singapore
Family with young children
Deluxe Twin Room
Stayed 2 nights in November 2019

Excellent Hotel”

Clean room. Friendly staff. Great facilities.

Reviewed December 01, 2019

Dear guest, Thank you for staying at Shangri-La Hotel, and sharing the feedback with us. We are delight that you satisfied with your stay, and give us a full score. Look forward to turning your next memorable visit.

Responded December 04, 2019
Shangri-La Resort Shangri-La
9.2
Exceptional
Tara from Malaysia
Group
Deluxe Twin Room
Stayed 2 nights in October 2019

Great”

Decent hotel,good variety of breakfast but foreign card is not supported in this hotel.

Reviewed October 16, 2019

DearTara, It is glad to hear that you have enjoyed the stay with Shangri-La Hotel, Hopefully we will have the opportunity soon again to create another wonderful memories for you at Shangri-la hotel, We are looking forward to spoil you again soon.

Responded October 16, 2019
Shangri-La Resort Shangri-La
6.8
Good
Nicole from United States
Family with young children
Deluxe Twin Room
Stayed 1 night in July 2019

Beautiful and clean but restaurant problems and caused inconveniences”

We thought it wouldn't be an issue that people didn't like the restaurant but in the end we missed breakfast for our kids because the room book hours were not updated. All but one restaurants were closed. The lunch menu was limited (extremely limited for this class of hotel), and they were out of three of the items we tried to order at dinner, which is the same menu as the lunch menu. Also they would not let us do buffet because it was closing in 30 minutes. Pieces of the bathroom were falling apart. Beautiful but caused our family issues.

Reviewed July 03, 2019

Dear guest, Thank you for taking the time to write a review. Please accept my sincerest apologizes for any inconveniences caused. We took your feedback very seriously and re-trained all concerned departments. We hope that we have the opportunity to welcome you at Shangri-La hotel, in the near future.

Responded July 08, 2019
Shangri-La Resort Shangri-La
9.2
Exceptional
Wilson from Singapore
Couple
Stayed 3 nights in May 2018

Exceptional”

very comfortable room and strategic location

Reviewed May 23, 2018

Dear guest:Thank you for providing feedback on your stay. I was very delighted that our colleague was able to deliver to your expectations. Welcome you back in the nearest future.

Responded July 11, 2018
Shangri-La Resort Shangri-La
8.0
Excellent
Guan from Singapore
Family with teens
Deluxe Twin Room
Stayed 1 night in May 2018

Nice but expensive”

This hotel is among the most expensive in my Yunnan trip. On hindsight, it might not be worth paying so much since the hotel is just a place to sleep for the night. However, it is indeed a high end hotel, with good selection of buffet breakfast, clean facilities and responsive staff. Location is near the walking street in Shangri-La. Overall still a pleasant stay.

Reviewed May 21, 2018

Dear guest: It is good to hear that you have enjoyed the stay with Shangri-La Hotel, Hopefully we will have the opportunity soon again to create another wonderful memories for you at Shangri-la hotel, We are looking forward to spoil you again soon.

Responded July 11, 2018
Shangri-La Resort Shangri-La
8.4
Excellent
Guan from Singapore
Family with teens
Deluxe Double Room
Stayed 1 night in May 2018

Exotic but expensive”

Pros: Located just beside the shopping district of Shangri-La. Nice decor and the room had a grand feel. Breakfast was great. Cons: We booked a room for 3 but were told additional money is required if we wanted an extra bed. The price is too expensive given that we were out sightseeing all day and went back just to sleep. Hotel did not provide sufficient information about available day tours and nearby attractions and we ended up spending more.

Reviewed May 03, 2018

Dear guest: Thank you for taking the time to write a review. Please accept my sincerest apologizes for any inconveniences caused. We took your feedback very seriously and re-trained all concerned departments. We hope that we have the opportunity to welcome you at Shangri-La hotel, in the near future.

Responded July 11, 2018
Shangri-La Resort Shangri-La
10.0
Exceptional
Siew from Malaysia
Group
Deluxe Double - 1 King Bed
Stayed 3 nights in September 2017

Fantastic ”

Excellent

Reviewed September 21, 2017

尊敬的宾客:欢迎回家,感谢您选择恬居,很高兴能得知您能有如此好的入住体验,我们秉承香格里拉酒店集团热情好客的服务理念,为每一位宾客提供优质的服务,我们真诚的期待您的下次光临。

Responded November 10, 2017
Shangri-La Resort Shangri-La
10.0
Exceptional
shiyu from China
Couple
Deluxe Double - 1 King Bed
Stayed 1 night in January 2017

Great stay”

Great location and great view

Reviewed January 31, 2017

Dear Value Guest, Welcome home. Thank you stay at Shangri-la the Shangri-La's Shangri-La hotel. We are glad to know that you have a wonderful experience at Shangri-La. We are looking forward to seeing you soon at Shangri-La.

Responded November 10, 2017
Shangri-La Resort Shangri-La
8.8
Excellent
Liliana
Family with teens
Executive Double Room with Balcony
Stayed 2 nights in December 2016

Good”

Staff proactively upgrade us when we requested for connecting rooms as we travel in family

Reviewed January 02, 2017

Dear Value Guest, Welcome home. Thank you stay at Shangri-la the Shangri-La's Shangri-La hotel. We are glad to know that you have a wonderful experience at Shangri-La. We are looking forward to seeing you soon at Shangri-La.

Responded November 10, 2017
Shangri-La Resort Shangri-La
9.2
Exceptional
SHAM from Hong Kong
Group
Deluxe Twin Room
Stayed 3 nights in November 2016

Amazing experience at Shangri La in Shangri La”

I wasnt expecting anything before my arrival as its just another hotel I would like to stay in but in the end was surprised by the resort-like experience i had during my stay. The free cultural experiences were organized by hotel staff per night and i am just regretted for not joining them earlier the food at Hotpot was amazing and the quality is supreme while the price is definitely affordable and competitive comparing to those other restaurant on the street Rooms are clean and definitely up to international standards. I will definitely recommend anyone going to ShangriLa to stay in this hotel

Reviewed November 30, 2016

Dear Valued Guest (SHAM), Thank you for your kind comments towards our Hotel and we are delighted you had a most memorable staying experience at the Shangri-La. we shall pass on your kind feedback to all colleagues concerned and look forward to welcoming you back Home on your return visit to Xiamen. Best regards,

Responded November 10, 2017
Shangri-La Resort Shangri-La
8.0
Excellent
Pachara from Thailand
Couple
Deluxe Twin Room
Stayed 2 nights in November 2016

Good hotel with Shangri-la standard”

Tour agent in the hotel is so helpful and don't overcharge you.

Reviewed November 19, 2016

Dear Valued Guest, Thank you for your kind feedback and we are delighted you have an overall most memorable stay at the Hylandia during your recent visit to Shangri-la. we are look forward to welcoming you back Home in the not too distant future. Once again, thank you very much for your kind compliments.

Responded November 24, 2017
Shangri-La Resort Shangri-La
10.0
Exceptional
kim from South Korea
Group
Deluxe Double - 1 King Bed
Stayed 2 nights in September 2015

pleasnt stay”

pleasnt stay

Reviewed July 04, 2016

Dear Valued Guest, Thank you very much for taking the time to share with us your overall stay experience at the Hylandia by Shangri-la during your recent stay in the city. We are delighted to know of your feedback. We are looking forward to see you again in the Shangri-la.

Responded November 24, 2017
Shangri-La Resort Shangri-La
8.0
Excellent
CHEE from Malaysia
Family with young children
Deluxe Garden View Room with King Bed
Stayed 2 nights in April 2016

Great family getaway”

travel to Shangri-La with my family and stayed in this nice and clean hotel for 2 nights. they do provide 1 Oxygen mini tank for free each room. However for buffet breakfast, it is not much variety of foods to choose from. Overall, it is a great hotel with good service and near to Old Town within walking distance.

Reviewed April 14, 2016

Dear Value Guest: Welcome home. Thank you for staying with us and sharing with us your experience. Your value opinion refer to our breakfast we would transfer to our management team and related action would be taken to improve our service and products. Looking forward to welcome you and your friends next visit.

Responded November 24, 2017
Shangri-La Resort Shangri-La
9.2
Exceptional
Fong from China
Couple
Deluxe Double - 1 King Bed
Stayed 2 nights in March 2016

Convenient location”

Lots of shops nearby, just in the town centre.

Reviewed April 01, 2016

Dear Value Guest: Welcome home. Thank you for staying with us and sharing with us your experience. we are located in the city center, just 15 min drive from airport to hotel, and it very convenient for the shopping. Looking forward to welcome you and your friends next visit.

Responded November 24, 2017
Shangri-La Resort Shangri-La
9.3
Exceptional
jackson from Malaysia
Solo traveler
Deluxe Double - 1 King Bed
Stayed 1 night in March 2016

Good location”

Location,food ,travel hot sports

This hotel is only less than 2 years and the design is like their name meaning of hylandia .foos is very nice in the hotel for Chinese restaurant and western side too.

Reviewed March 10, 2016

Dear Value Guest, Thanks for stay with us and sharing with us your stay experience. We are fully motivated by your comments. To delight our guests in every moment by provide service straight from our heart is our mission. We sincerely hope to welcome you back in the near future.

Responded November 24, 2017
Shangri-La Resort Shangri-La
10.0
Exceptional
yamashita from China
Couple
Deluxe Double - 1 King Bed
Stayed 1 night in December 2015

流石”

流石、シャングリラでした。

Reviewed May 07, 2017

尊敬的宾客:欢迎回家,感谢您选择恬居,很高兴能得知您能有如此好的入住体验,我们秉承香格里拉酒店集团热情好客的服务理念,为每一位宾客提供优质的服务,我们真诚的期待您的下次光临。

Responded November 10, 2017
Shangri-La Resort Shangri-La
9.6
Exceptional
Yee from Hong Kong
Family with teens
Deluxe Garden View Room with King Bed
Stayed 3 nights in March 2016

很好”

非常滿意

Reviewed April 01, 2016

尊敬的宾客:欢迎回家,非常感谢您选择恬居做为在香格里拉的首选,也非常感谢您分享您的入住体验。您的满意是我们的动力,期待您的下次光临,我们会一如既往的为您提供热情好客之道。

Responded November 24, 2017
Shangri-La Resort Shangri-La
12
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