Shangri-La's Eros Hotel New Delhi
2018

Shangri-La's Eros Hotel New Delhi

19 Ashoka Road,Connaught Place, New Delhi, Central Delhi, New Delhi and NCR, India, 110001
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Deluxe Room - Bed Shangri-La's Eros Hotel New Delhi
Deluxe Room - Bed
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    What guests are saying:
    Good location, great buffet spread, comfy bed
    lewi K. from Indonesia
    Solo traveler
    Rooms are great and food is good.
    Sophia from Malaysia
    Business traveler
    I have lived in the Shangri La residences Jakarta for 5 years. My trip to the Shangri la Delhi was as always with the Shangri la exceptional.
    Roger from United Kingdom
    Business traveler
    Highly recommended.
    Marwan from Oman
    Business traveler
    this hotel is definitely worth every cent paid for. from check in to check out everything is just so professionally done. the levels of understanding and speaking english from the bell boy to the reception to the housekeeping is just truly amazing. well done all
    HASSAN from South Africa
    Family with young children
    Concierge were excellent in helping
    puneet from Kenya
    Family with young children
    First time travel to India and first time staying in Shangri-La hotel but never offer breakfast for me.
    ahseng from Malaysia
    Solo traveler
    Except the shortage of elevators, this is a great hotel.
    SYED from India
    Business traveler
    Lobby Shangri-La's Eros Hotel New Delhi
    Swimming pool [outdoor] Shangri-La's Eros Hotel New Delhi
    Fitness center Shangri-La's Eros Hotel New Delhi
    Deluxe Room - Bed Shangri-La's Eros Hotel New Delhi
    See all 36 photos
    Executive lounge Shangri-La's Eros Hotel New Delhi

    Guest reviews

    8.7
    Excellent
    /10
    (549 reviews)See what guests said
    10.0
    Exceptional

    "Was all that we love and appreciate about the Shangri"

    Dru

    -

    December 14, 2017

    8.9
    Excellent cleanliness
    Recommended by 95% of guests

    Property highlights

    • 670 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked 6 hours ago
    Excellent
    Location
    8.9
    See map
    Excellent location - 580 meters from city center
    Nearby
    Popular
  • MS COTTAGE360 m
  • National Philatelic Museum550 m
  • Sacred Heart Cathedral640 m
  • Parliament Building650 m
  • Jantar Mantar Astronomical Observatory710 m
  • Rajpath Road780 m
  • Rajpath780 m
  • British Council Division890 m
  • Ravindra Art Palace970 m
  • National Museum980 m
  • Value for money8.2
    Distance to city center1.0 Km
    Location rating8.9
    Nearest airportIndira Gandhi International Airport (DEL)
    Distance to airport11.8 km
    Select your room
    8.5
    Excellent
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Horizon Deluxe Room
    Horizon Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Horizon Deluxe King Room
    Horizon Deluxe King Room
    ...
    • Room size: 27 m²/291 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Horizon Premier King Room
    Horizon Premier King Room
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Premier King Room
    Premier King Room
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Double Superior
    Double Superior
    ...
    • Room size: 22 m²/237 ft²
    Enter dates to see prices
    Double Or Twin Superior
    Double Or Twin Superior
    ...
    • Room size: 27 m²/291 ft²
    Enter dates to see prices
    Guestroom
    Guestroom
    ...
    • Room size: 27 m²/291 ft²
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Non-smoking
    Enter dates to see prices
    Have a question for Shangri-La's Eros Hotel New Delhi?

    What people love about the property

    • 8.0
      Very good

      "Staff was very kind and helpful Greet u every day with a smile"

      Veronica

      |

      November 1, 2017

    • 10.0
      Exceptional

      "This hotel was very nice and clean."

      MARCOS

      |

      June 15, 2017

    • 9.6
      Exceptional

      "Excellent hotel and location"

      Li M.

      |

      November 27, 2017

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    More about Shangri-La's Eros Hotel New Delhi

    More about Shangri-La's Eros Hotel New Delhi

    9.6
    Exceptional

    "Nice clean place to stay."

    Selva

    |

    March 27, 2016

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Nice gardens and outdoor bar/terrace."

    michael

    |

    December 24, 2017

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indian cuisine
    Indian cuisine
    Hotel Saravana Bhawan
    290 m Indian, Vegetarian
    San Cha
    750 m Indian
    Yamu's Panchayat
    1.1 km Indian
    American cuisine
    American cuisine
    The One
    530 m American, Gluten Free, Indian
    Smoothie Factory
    560 m American, Fast food, Healthy
    Uzzuri Deli and Bar
    930 m American, European, Gluten Free
    Chinese cuisine
    Chinese cuisine
    Uno 2 Go
    50 m Chinese, Italian
    Cibo
    270 m Chinese, Indian, Italian
    Hotel Janpath Restaurant
    530 m Chinese, Indian, Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Real reviews from real guests

    Agoda Reviews (549)Booking.com Reviews (1154)
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.9
    Location8.9
    Room comfort and quality8.5
    Service8.9
    Value for money8.2
    Provided by verified guests of Agoda
    All languages
    All guests (549)
    All room types

    Show reviews that mention 

    Showing 408 verified guest comments
    12345
    9.6
    Exceptional
    Peerayaphan from Thailand
    Business traveler
    Deluxe Room
    Stayed 4 nights in January 2019
    Best place in New Delhi”
    Everything is super nice.
    Reviewed February 03, 2019
    Thank you for taking the time to share your feedback. We are glad to know that you enjoyed your experience and look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
    Responded February 05, 2019
    Shangri-La's Eros Hotel New Delhi
    10.0
    Exceptional
    Francis from United States
    Couple
    Horizon Deluxe Room
    Stayed 1 night in November 2018
    Comfort at its best”
    beautiful Hotel, Staff bends over backwards to serve the guests. rooms are very comfortable and newly remodeled. the only Con is that the grounds need to be redone to update the look. I give the Shangri-la Eros an A+
    Reviewed November 26, 2018
    Thank you for sharing your wonderful feedback with us. We're so glad to know that you enjoyed a comfortable stay and look forward to welcoming you soon on your next visit. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
    Responded November 28, 2018
    Shangri-La's Eros Hotel New Delhi
    10.0
    Exceptional
    THANAWAT from Thailand
    Couple
    Deluxe Room
    Stayed 3 nights in October 2018
    Very good standards”
    This is my second time this year to the Shangrila Eros and I will definitely stay here the next time I visit Delhi. The hotel is in a good location, well kept and has a very good spa as well as an amazing Italian restaurant. The breakfast spread is great too. Rooms are clean and well maintained and the staff are eager to help out. Special mention is Rubaldeep Singh who remembered us from our last visit and made us feel welcome.
    Reviewed November 26, 2018
    Thank you for delighting us with your warm and wonderful words of appreciation. We are so happy to hear that you had a great experience while staying with us and found the service of our staff up to the mark. Your generous comments have been shared with the entire team and we look forward to welcoming you again very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi
    Responded November 28, 2018
    Shangri-La's Eros Hotel New Delhi
    8.0
    Excellent
    Melody from Australia
    Couple
    Deluxe Room
    Stayed 4 nights in April 2018
    Delicious breakfast”
    Wonderful hotel especially breakfast buffet is wonderful. One of the best but some staff are too pushy. One waiter keeps asking you to give feedback while you are eating, very hard to enjoy your morning breakfast when someone wants you to take your phone out to type feedback. However, a lady manager is very attentive and always bringing me a dragonfruit every morning to my table, her name is Kahtingla. She made my stay incredibly wonderful! Location is a bit difficult if you want to explore Delhi. There is only 1 rickshaw driver outside the hotel gate most of the time, sometimes none, lucky we had a personal driver from the beginning so it was all fine. Room cleaner is spotless! Kudos to Sandeep and Kama. People working at the spa front desk are a bit rude. Swimming pool is heaven. You will feel you are in the middle of the jungle, they provide free bottle water, drink as much as you want! Would return!
    Reviewed November 16, 2018
    We are delighted to hear that you had a great time at the hotel and specially enjoyed your dining experience at Tamra. Please be assured that your feedback has been noted and helps us improve everyday. We look forward to welcoming you back again soon! Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
    Responded November 28, 2018
    Shangri-La's Eros Hotel New Delhi
    9.6
    Exceptional
    Adam from United Kingdom
    Family with teens
    Deluxe Room
    Stayed 1 night in November 2018
    Beautiful, comfortable hotel ”
    The hotel was lovely. Efficient check in. Really comfortable beds and pillows. Nice little touches in the room. Lots of plug sockets, for a change. Bar was very cool with a good atmosphere. Delicious gin and tonics and popcorn! Good location just by the metro. Welcoming, helpful staff. I would love to stay here again when I visit Delhi.
    Reviewed November 11, 2018
    Thank you so much for your feedback. We are happy to hear that we were able to make your stay a special one. We look forward to welcoming you, please come again soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
    Responded November 19, 2018
    Shangri-La's Eros Hotel New Delhi
    10.0
    Exceptional
    donald from United States
    Solo traveler
    Premier King Room
    Stayed 6 nights in January 2019
    Exceptional”
    Great hotel. Great staff.
    Reviewed January 21, 2019
    Thank you so much for your kind words. We’re glad that you enjoyed your experience and hope to see you again soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
    Responded January 21, 2019
    Shangri-La's Eros Hotel New Delhi
    10.0
    Exceptional
    shu from Australia
    Group
    Deluxe Room
    Stayed 1 night in January 2019
    Exceptional”
    Cannot fault our stay here. The staff and facilities were fabulous
    Reviewed January 09, 2019
    Thank you for rating us perfect! We look forward to welcoming you again and offering an extraordinary experience. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
    Responded January 21, 2019
    Shangri-La's Eros Hotel New Delhi
    8.8
    Excellent
    Natalia from Austria
    Couple
    Deluxe Room
    Stayed 1 night in January 2019
    Recommend to stay here”
    Very clean, nice and big room with an view over Delhi. Great breakfast options, very tasty. During check in we were charged 3500 rupees as deposit for the minibar. One week after check out still waiting to get the money refunded.
    Reviewed January 06, 2019
    Thank you for taking the time to share your rating. We sincerely hope that your concern has been solved. Please feel free to reach out in case of any further clarifications. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
    Responded January 21, 2019
    Shangri-La's Eros Hotel New Delhi
    8.8
    Excellent
    Asya from United States
    Couple
    Deluxe Room
    Stayed 2 nights in November 2018
    Beautiful, comfortable and elegant”
    PROS: great restaurants on site, great service from all staff quick and friendly, laundry service (though pricey), waterfall shower, modern and tastefully decorated, great location in CP, lots of extras like delicious cookies, water, toiletries and yummy smelling bath sets; CONS: pool was outdoors which with the Delhi pollution was unpleasant as it is hard to breath and the water was icy, lobby smelled like exhaust since they leave the doors open often; OVERALL: an excellent stay that was comfortable and often luxurious
    Reviewed November 13, 2018
    8.8
    Excellent
    Michael from United Kingdom
    Couple
    Deluxe Room
    Stayed 2 nights in November 2018
    Great hotel”
    Staff are brilliant. Food is good. No draught beer during our 2 stays, just had to drink the smaller and more expensive bottled stuff. No big deal. Airport transfers are more expensive then arranging your own but it's down to choice.
    Reviewed November 11, 2018
    Thank you so much for your kind words. We're sorry to hear that draught beer wasn't available during your last visit. We look forward to welcoming you again very soon for a chilled one! Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
    Responded November 19, 2018
    Shangri-La's Eros Hotel New Delhi
    9.6
    Exceptional
    Harshit from India
    Business traveler
    Deluxe Room
    Stayed 1 night in August 2018
    Very good hotel ”
    My stay was very good, the room was clean and the service was grt. The hotel also has a disco within the property which is called as Prive. Overall very nice place to stay. Food here is expensive to avoid eating here.
    Reviewed August 10, 2018
    Thank you for taking the time to write to us and sharing a wonderful review. We are glad to know that you enjoyed a wonderful stay at the hotel and look forward to welcoming you again very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi
    Responded August 20, 2018
    Shangri-La's Eros Hotel New Delhi
    10.0
    Exceptional
    Md. from Bangladesh
    Business traveler
    Deluxe Room
    Stayed 1 night in January 2019
    Fantastic Service ”
    First time I have booked Shangrila Eros, Delhi. Awesome service ever
    Reviewed January 25, 2019
    Thank you for sharing your wonderful feedback. We are glad to learn that you enjoyed a pleasurable experience. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
    Responded February 05, 2019
    Shangri-La's Eros Hotel New Delhi
    7.2
    Very good
    Maddy from Australia
    Couple
    Deluxe Room
    Stayed 2 nights in September 2018
    Great location”
    The hotel is very well located in Delhi! Our room wasn’t that clean - with crumbs of food and spilt drink on the bedside table. There was a function on at the hotel during our stay and sound check for the band started at 6am which was extremely loud, there was no consideration for guests. However, the breakfast was fantastic and the pool is very nice as well.
    Reviewed October 06, 2018
    Dear Guest, Thank you for writing to us. We're very sorry to hear that you found the room unclean and felt troubled due to the sound outside. Please be assured that our team is looking into the matter on priority and will be in touch with you via your personal e-mail id. We sincerely appreciate your patience. Best regards, Team Shangri-La's - Eros Hotel, New Delhi
    Responded October 12, 2018
    Shangri-La's Eros Hotel New Delhi
    9.2
    Exceptional
    Hou from Singapore
    Group
    Deluxe Room
    Stayed 1 night in November 2018
    Good stay”
    Clean, beautiful, luxurious, world class service, good gym with good instructor. The only down side is it’s a bit pricy. But I really love it!
    Reviewed November 27, 2018
    Thank you very much for taking the time to share your feedback. We're glad to know that you enjoyed your stay at the hotel. May we assure that we are competitively priced in the marketplace. However we value your comments and will review the same. We look forward to welcoming you back on your next visit. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
    Responded November 28, 2018
    Shangri-La's Eros Hotel New Delhi
    10.0
    Exceptional
    Lauren from India
    Solo traveler
    Deluxe Room
    Stayed 2 nights in February 2018
    Exceptional Hotel, the only place I stay in Delhi”
    The hotel exceeds expectations on every level. Excellent customer service across all departments, exemplified today by Mr Sunil at reception when I had made a mistake with my booking and he went above and beyond to rectify my mistake! Super efficient and professional staff and the Hotel itself is pristine. Love staying here !
    Reviewed February 06, 2018
    Dear Lauren, Thank you for recommending and sharing your forthright and candid feedback with us about your recent stay. We are truly delighted to know that you had a memorable experience staying at the hotel and enjoyed the hospitality and service. Your generous comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La's - Eros Hotel, New Delhi. Best Regards, Parmeet Singh Nayar General Manager
    Responded February 13, 2018
    Shangri-La's Eros Hotel New Delhi
    9.6
    Exceptional
    Maisha from Bangladesh
    Family with young children
    Deluxe Room
    Stayed 2 nights in October 2017
    Amazing hotel ”
    I loved everything dirin my stay. The staff was very kind and treated us with a lot of care . The beds were very comfortable to sleep in. The breakfast buffet was good, food quality was nice. The dinner buffet was just amazing. Location is also nice. I just wish they had a kids kids club or a kids playroom. Lots of hotels these days seem to have that. Because t I’m a happy traveler and i will definitely go back!
    Reviewed October 28, 2017
    Dear Maisha, We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Parmeet Singh Nayar General Manager
    Responded October 30, 2017
    Shangri-La's Eros Hotel New Delhi
    8.0
    Excellent
    Meng from Malaysia
    Business traveler
    Deluxe Room
    Stayed 6 nights in September 2017
    Great Hotel”
    Enjoyed my stayed here. Good location, Good facilities, Great staff. Although all the floors are under renovation it doesn't really affected my stay. The only setback is the shower glass that was not well thought of...Whenever i shower, it pours!?! I think a shower curtain would be better! And the shampoo and bath gel could be better choice in terms of fragrance and quality....the current one is not up to par for 5 a star! On a separate note, I would like to give a special thanks to Bharat from Tamra Restaurant. Bharat makes me feel so comfortable to dine alone and he certainly delighting customers. Well done, Bharat. Keep it up! I hope to see you on my next visit to Shangrila - not in Tamra but in the Management Level. All the best in your future undertakings. Best regards.
    Reviewed October 02, 2017
    Dear Meng, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. My sincere apologies for the inconvenience caused to you. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Parmeet Singh Nayar General Manager
    Responded October 03, 2017
    Shangri-La's Eros Hotel New Delhi
    10.0
    Exceptional
    Chee from Singapore
    Solo traveler
    Stayed 4 nights in August 2017
    Centrally located, huge room, and excellent breakfast”
    The place is located near tourist attractions, shopping areas, huge room and excellent breakfast. Not to forget the excellent breakfast in terms of food quality and variety. The concierge was also good: especially Ms Palek.
    Reviewed August 13, 2017
    Dear Chee, We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Parmeet Singh Nayar General Manager
    Responded August 17, 2017
    Shangri-La's Eros Hotel New Delhi
    9.2
    Exceptional
    Veronica from Canada
    Business traveler
    Executive Suite
    Stayed 3 nights in August 2017
    Exceptional”
    Very clean. Breakfast buffet offers different options of international cuisine. Staff is extremely friendly. Ask for a high floor. We were in a low floor room and we couldn t get a sound sleep when the hotel disco is opened
    Reviewed August 07, 2017
    Dear Guest, Greetings from Shangri-La's Eros Hotel New Delhi! Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. Please accept my most sincere apologies for the inconvenience caused to you during your visit. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. The entire team at Shangri-La's -Eros hotel, New Delhi looks forward to welcoming you back. I personally assure you of our best services in the future. Your Sincerely General Manager
    Responded August 08, 2017
    Shangri-La's Eros Hotel New Delhi
    10.0
    Exceptional
    MARCOS from Germany
    Solo traveler
    Executive Suite
    Stayed 2 nights in June 2017
    Flawless hotel and staff”
    This hotel was very nice and clean. The staff were all in a good mood as well as very polite and helpful. The location was great and they also had security at the front gate which is an added bonus. I would recommend this hotel to anyone. Kuku at the front desk as well as Priyanka at the restaurant were my two favorite people because I was always greeted with a bright smile and friendly personalities. Good job Shangri-La.
    Reviewed June 15, 2017
    Dear Guest, We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Parmeet Singh Nayar General Manager
    Responded July 03, 2017
    Shangri-La's Eros Hotel New Delhi
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    • Excellent location
    • Rajpath
    • Janpath Metro Station is within 0.67 km