22 Jul 2018
Sunday
23 Jul 2018
Monday
2 adults, 0 children
1 room
![Swimming pool [outdoor] Shangri-La's Eros Hotel New Delhi](http://pix10.agoda.net/hotelImages/70701/0/f79a89becd4677706cb04357c3980ac0.jpg?s=1024x768)
See map
Excellent
Location
8.9
Removed from saved list
2017
Shangri-La's Eros Hotel New Delhi
19 Ashoka Road,Connaught Place, New Delhi, Central Delhi, New Delhi and NCR, India, 110001 - View on map
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From 456 reviewsSee what guests said
8.6
Recommended by 91% of guests
| Value for money | 8.1 |
| Distance to city center | 1.0 Km |
| Location rating | 8.9 |
| Nearest airport | Indira Gandhi International Airport (DEL) |
| Distance to airport | 15.2 km |
| Has restaurant | Yes |
670 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms
Room choices
8.5
Excellent
Room comfort & quality
Don't miss out!4 travelers have booked today.
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Executive Suite
...
- City view
- 44 m²/474 ft²
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Horizon Deluxe Room
...
- City view
- 27 m²/291 ft²
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Horizon Deluxe Single Room
...
- 27 m²/291 ft²
- Executive lounge access
- 1 single bed
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Deluxe Room
...
- City view
- 27 m²/291 ft²
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Premier King Room
...
- 36 m²/388 ft²
- Shower and bathtub
- 1 super king bed
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Horizon Premier Double or Twin Room
...
- 34 m²/366 ft²
- Shower and bathtub
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Superior Twin
...
- Non-smoking
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Premier Room
...
- Non-smoking
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Club Single
...
- Non-smoking
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Club Room
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- Non-smoking
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Compare to other recommended properties
 Shangri-La's Eros Hotel New Delhi |  |  | Best value!  | |
| Guest rating | Excellent 456 reviews 8.6 Location 8.9 | Excellent 1254 reviews 8.2 Location 8.6 | Exceptional 43 reviews 9.1 Location 8.9 | Excellent 556 reviews 8.8 Location 8.9 |
| Neighborhood | Central Delhi | Central Delhi | South Delhi | Indira Gandhi Int'l Airport |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
An overview
Shangri-La's Eros Hotel New Delhi presents the new age luxury in the heart of Delhi, for the modern travelers. Amidst the hustle that resonates in the capital, a luxurious haven encompassing comfort, opulence and sophistication with historic panoramas awaits your indulgence. The timeless architecture, legendry hospitality, award-winning cuisine and signature spa treatments combines to offer the world-class Shangri-La experience.
With the recent refurbishment, the guestrooms and suites have been accentuated with luxurious amenities and a chic and classy ambience in hues of silver, dove grey and muted beige colors for a splendid, relaxing experience. All guest accommodations feature thoughtful amenities such as on-demand movies, shoeshine kit, free Wi-Fi and smoke detector to ensure an unparalleled sense of comfort.
Whether you are seeking rest, refreshment or a recreational experience, Shangri-La's Eros Hotel New Delhi has the facilities and services to ensure total satisfaction. Relax and rejuvenate in the tranquil waters of the swimming pool or take a breath and unwind at CHI, The Spa, the signature spa brand for Shangri-La Hotels and Resorts. Experience the highest degree of personal attention and services at The Salon and energize yourself at our state-of-the-art fitness center.
The revamp unveils the spectacular Horizon Club Lounge located on the 19th floor, offering views of the bustling New Delhi and the most iconic landmarks of the city, including India Gate, Lotus Temple and Jantar Mantar. Savor the mystical Yunnan cuisine along with Cantonese and Sichuan at the 39th signature restaurant Shang Palace. Indulge in authentic Italian experience at Sorrento, certified with the Golden Q from Ospitalita’ Italiana or visit Tamra, the multi-cuisine dining restaurant offering the ‘world on your platter’ concept. Enjoy the robust flavors of Indian street food, packed in a plush, luxurious setting at Mister Chai or commence your evening sipping the property’s signature barrel-aged cocktails at the Italian bar Grappa. Shangri-La's Eros Hotel New Delhi is your one-stop destination for quality hotel accommodations in New Delhi.
With the recent refurbishment, the guestrooms and suites have been accentuated with luxurious amenities and a chic and classy ambience in hues of silver, dove grey and muted beige colors for a splendid, relaxing experience. All guest accommodations feature thoughtful amenities such as on-demand movies, shoeshine kit, free Wi-Fi and smoke detector to ensure an unparalleled sense of comfort.
Whether you are seeking rest, refreshment or a recreational experience, Shangri-La's Eros Hotel New Delhi has the facilities and services to ensure total satisfaction. Relax and rejuvenate in the tranquil waters of the swimming pool or take a breath and unwind at CHI, The Spa, the signature spa brand for Shangri-La Hotels and Resorts. Experience the highest degree of personal attention and services at The Salon and energize yourself at our state-of-the-art fitness center.
The revamp unveils the spectacular Horizon Club Lounge located on the 19th floor, offering views of the bustling New Delhi and the most iconic landmarks of the city, including India Gate, Lotus Temple and Jantar Mantar. Savor the mystical Yunnan cuisine along with Cantonese and Sichuan at the 39th signature restaurant Shang Palace. Indulge in authentic Italian experience at Sorrento, certified with the Golden Q from Ospitalita’ Italiana or visit Tamra, the multi-cuisine dining restaurant offering the ‘world on your platter’ concept. Enjoy the robust flavors of Indian street food, packed in a plush, luxurious setting at Mister Chai or commence your evening sipping the property’s signature barrel-aged cocktails at the Italian bar Grappa. Shangri-La's Eros Hotel New Delhi is your one-stop destination for quality hotel accommodations in New Delhi.
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Nearest essentials
Airports
Indira Gandhi International Airport (DEL)
15.2 km
40 minutes
Agra Airport (AGR)
178.2 km
3.5 hours
Public transportation
Janpath Metro Station
670 m
4 minutes
Patel Chowk Metro Station
680 m
3 minutes
Hospital or clinic
Dr. Ram Manohar Lohia Hospital
1.8 km
8 minutes
Pharmacy
Apollo Pharmacy
1.5 km
6 minutes
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
Indian cuisine
Hotel Saravana Bhawan
290 mIndian, Vegetarian
San Cha
750 mIndian
Yamu's Panchayat
1.1 kmIndian
Chinese cuisine
Uno 2 Go
50 mChinese, Italian
Cibo
270 mChinese, Indian, Italian
Hotel Janpath Restaurant
530 mChinese, Indian, Vegetarian
Vegetarian food
Hydrabadi Biryani House
1.1 kmVegetarian
Ye Old Bakery
2.2 kmVegetarian
Southern Welcome Restaurant
2.8 kmVegetarian
What they offer
Languages spoken
- English
- Hindi
Internet access
- Free Wi-Fi in all rooms
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Nightclub
- Swimming pool [outdoor]
- Garden
- Sauna
- Ticket services
- Hot tub
- Spa
- Tours
- Massage
- Steamroom
Dining, drinking, and snacking
- Bar
- Restaurants
- Coffee shop
- Room service [24-hour]
Services and conveniences
- Cash withdrawal
- Dry cleaning
- Safety deposit boxes
- Concierge
- Gift/souvenir shop
- Salon
- Convenience store
- Infirmary
- Shops
- Currency exchange
- Laundromat
- Smoking area
- Daily housekeeping
- Laundry service
- Doorman
- Luggage storage
For the kids
- Babysitting service
- Kids club
- Swimming pool [kids]
Access
- Check-in/out [express]
- Facilities for disabled guests
- Security [24-hour]
- Check-in/out [private]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Rental car
- Valet parking
- Car park [free of charge]
- Shuttle service
- Car park [on-site]
- Taxi service
Available in all rooms
- Air conditioning
- In-room safe box
- Shower
- Bathrobes
- Internet access – wireless
- Slippers
- Bathtub
- Ironing facilities
- Smoke detector
- Carpeting
- Mini bar
- Sofa
- Closet
- Non-smoking
- Soundproofing
- Coffee/tea maker
- On-demand movies
- Telephone
- Complimentary tea
- Private entrance
- Toiletries
- Daily newspaper
- Refrigerator
- Towels
- Desk
- Satellite/cable channels
- Wake-up service
- Free bottled water
- Seating area
- Wi-Fi [free]
- Free instant coffee
- Separate shower/bathtub
- Hair dryer
- Shoeshine kit
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What's nearby
Most popular landmarks
- India Gate - 1.42 km
- Red Fort - 4.4 km
- Swaminarayan Akshardham - 6.01 km
- Gurudwara Bangla Sahib - 1.07 km
- Lotus Temple - 8.47 km
- Qutub Minar - 11.14 km
- Qutub Minar - 11.14 km
- Humayun's Tomb - 4.42 km
- Connaught Place - 1.34 km
- Rashtrapati Bhavan - 1.91 km
Closest landmarks
- MS COTTAGE - 360 m
- National Philatelic Museum - 550 m
- Sacred Heart Cathedral - 640 m
- Parliament Building - 650 m
- Jantar Mantar Astronomical Observatory - 710 m
- Rajpath Road - 780 m
- Rajpath - 780 m
- British Council Division - 890 m
- Ravindra Art Palace - 970 m
- National Museum - 980 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies
Check-in or check-out outside the mentioned hours may be subject to an additional charge.
Child and extra bed policy
| Infant 0-1 year(s) | Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge. |
| Children 2-12 year(s) | Stay for free if using existing bedding. |
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 14:00
Check-out until: 12:00
Getting around
Airport transfer fee: 3000 INR
Distance from city center: 1.0 Km
Travel time to airport (minutes): 30
Extras
Breakfast charge (unless included in room price): 1409.28 INR
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 19
Number of restaurants: 3
Number of rooms : 320
Room voltage: 230
Year property opened: 2005
Most recent renovation: 2015
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Announcements
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
Real reviews from real guests
Agoda Reviews (456)Booking.com Reviews (911)
Read reviews from:
Cleanliness8.8
Facilities8.9
Location8.9
Room comfort and quality8.5
Service8.8
Value for money8.1
Provided by verified guests of 
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9.2
Exceptional
Daya from Australia
Couple
Deluxe Room
Stayed 3 nights in July 2018
Exceptional”
Kuku and Nawang were very helpful and professional.
Reviewed July 20, 2018
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9.6
Exceptional
Sophia from Malaysia
Business traveler
Deluxe Room
Stayed 5 nights in November 2017
Excellent service”
Always a pleasure to stay here. Staff are always helpful. Rooms are great and food is good. One of the best options around CP
Reviewed April 03, 2018
Dear Sophia,
Thank you very much for sharing the wonderful review. We are truly grateful.
The entire team joins me in conveying our sincere thanks for your very encouraging words.
Look forward to welcoming you back to Shangri-La’s - Eros Hotel, New Delhi.
Warm regards
Parmeet Singh Nayar
General Manager
Responded April 07, 2018
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
9.6
Exceptional
SYED from India
Business traveler
Deluxe Room
Stayed 1 night in March 2018
Exceptional”
Except the shortage of elevators, this is a great hotel.
Reviewed March 30, 2018
Dear Syed,
Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services.
Please accept my most sincere apologies for the inconvenience caused to you during your visit. We have already taken up the issue very seriously and necessary corrective action has been taken.
The entire team at Shangri-La's -Eros hotel, New Delhi looks forward to welcoming you back.
Your Sincerely
Parmeet Singh Nayar
General Manager
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Shangri-La's Eros Hotel New Delhi
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9.6
Exceptional
sanapala from India
Family with young children
Deluxe Room
Stayed 1 night in March 2018
womderful hospitality, friendly staff”
enjoyed our stay here very good hotel ,they have treated my baby like princesses provided everything she has asked for
Reviewed March 08, 2018
Dear Sanapala,
Thank you very much for sharing the wonderful review. We are truly grateful.
The entire team joins me in conveying our sincere thanks for your very encouraging words.
Look forward to welcoming you back to Shangri-La’s - Eros Hotel, New Delhi.
Warm regards
Parmeet Singh Nayar
General Manager
Responded March 13, 2018
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
8.8
Excellent
Mohamed from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in January 2018
india trip”
good n clean
Reviewed February 28, 2018
Dear Mohamed,
Thank you very much for sharing the wonderful review. We are truly grateful.
The entire team joins me in conveying our sincere thanks for your very encouraging words.
Look forward to welcoming you back to Shangri-La’s - Eros Hotel, New Delhi.
Warm regards
Parmeet Singh Nayar
General Manager
Responded March 13, 2018
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
7.6
Very good
Daniel from United States
Business traveler
Deluxe Room
Stayed 7 nights in February 2018
New Delhi”
I was impressed by the staff and their efforts to be helpful
Reviewed February 18, 2018
Dear Daniel,
Thank you for recommending and sharing your forthright and candid feedback with us about your recent stay.
We are truly delighted to know that you had a memorable experience staying at the hotel and enjoyed the hospitality and service.
Your generous comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La's - Eros Hotel, New Delhi.
Best regards,
Parmeet Singh Nayar
General Manager
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Shangri-La's Eros Hotel New Delhi
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10.0
Exceptional
Lauren from India
Solo traveler
Deluxe Room
Stayed 2 nights in February 2018
Exceptional Hotel, the only place I stay in Delhi”
The hotel exceeds expectations on every level. Excellent customer service across all departments, exemplified today by Mr Sunil at reception when I had made a mistake with my booking and he went above and beyond to rectify my mistake! Super efficient and professional staff and the Hotel itself is pristine. Love staying here !
Reviewed February 06, 2018
Dear Lauren,
Thank you for recommending and sharing your forthright and candid feedback with us about your recent stay.
We are truly delighted to know that you had a memorable experience staying at the hotel and enjoyed the hospitality and service.
Your generous comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La's - Eros Hotel, New Delhi.
Best Regards,
Parmeet Singh Nayar
General Manager
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Shangri-La's Eros Hotel New Delhi
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8.0
Excellent
Veronica from Canada
Business traveler
Horizon Deluxe Room
Stayed 4 nights in January 2018
Nice clean hotel”
Well located, near CP market, businesses and embassies
Reviewed February 05, 2018
Dear Veronica,
Thank you for your valuable feedback and for choosing Shangri-La's - Eros Hotel, New Delhi as your preferred hotel during your stay. We are happy to know that you found the property centrally located in the heart of the city.
We look forward to welcoming you back at Shangri-La's - Eros Hotel, New Delhi on your next visit.
Yours Sincerely
Parmeet Singh Nayar
General Manager
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Shangri-La's Eros Hotel New Delhi
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7.6
Very good
Aman from India
Solo traveler
Deluxe Room
Stayed 1 night in January 2018
Very luxurious hotel”
It was a lovely and refreshing stay at the Shangri-La Eros property with a very different experience and a lavish and yummy breakfast spread. I only felt that the front desk executives lack the attitude of hospitality and need to be more polite and humble in explaining things not only to foreign nationalities but their own nationality people as well.
Overall it was one of my most memorable and worth remembering stays ever. Thanks and see you again
Reviewed January 28, 2018
Dear Aman,
Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services.
Please accept my most sincere apologies for the inconvenience caused to you during your visit. We have already taken up the issue very seriously and necessary corrective action has been taken.
The entire team at Shangri-La's -Eros hotel, New Delhi looks forward to welcoming you back.
Your Sincerely,
Parmeet singh Nayar
General Manager
Show more
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
9.6
Exceptional
John from United States
Solo traveler
Deluxe Room
Stayed 2 nights in January 2018
Good Property, well staffed”
I was pleasantly surprised by the property, my room was medium sized but decorated and designed to make it pretty spectacular and comfortable. All staff were most helpful and cooperative (esp front desk). Spa area is amazing - go visit even if you don't want/need exercise. It is an amazing piece of design!
Reviewed January 24, 2018
Dear John,
Thank you very much for sharing the wonderful review. We are truly grateful.
The entire team joins me in conveying our sincere thanks for your very encouraging words.
Look forward to welcoming you back to Shangri-La’s - Eros Hotel, New Delhi.
Warm regards,
Parmeet Singh Nayar
General Manager
Responded January 30, 2018
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
9.2
Exceptional
lewi from Indonesia
Solo traveler
Deluxe Room
Stayed 1 night in November 2017
Luxury stay in Delhi”
Good location, great buffet spread, comfy bed
Reviewed January 13, 2018
Dear Lewi,
Thank you very much for sharing the wonderful review. We are truly grateful.
The entire team joins me in conveying our sincere thanks for your very encouraging words.
Look forward to welcoming you back to Shangri-La’s - Eros Hotel, New Delhi.
Warm regards,
Parmeet Singh Nayar
General Manager
Responded January 30, 2018
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
8.4
Excellent
michael from United Kingdom
Group
Deluxe Room
Stayed 3 nights in November 2017
Nice Hotel and Location”
Located close to India Gate and Connaught Place.
Nice gardens and outdoor bar/terrace.
Nice Rooms , bar and restaurants.
A little tired in Reception but overall a nice stay experience.
Reviewed December 24, 2017
Dear Guest,
We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon.
Sincerely,
Parmeet Singh Nayar
General Manager
Responded December 27, 2017
Shangri-La's Eros Hotel New Delhi
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10.0
Exceptional
Dru from United States
Couple
Deluxe Room
Stayed 1 night in December 2017
ShangriLa always a great choice!”
Nothing to fault! Was all that we love and appreciate about the ShangriLa properties!
Reviewed December 14, 2017
Dear Dru,
We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon.
Sincerely,
Parmeet Singh Nayar
General Manager
Responded December 16, 2017
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
9.2
Exceptional
Charles from United Kingdom
Business traveler
Horizon Deluxe Room
Stayed 3 nights in December 2017
The Club Lounge, led by Nabeel Rehan was very well run and catered to every need”
The Hotel Driver, Gajendra Jha, has to put up with the most ridiculous traffic and got me there safely with much time to spare
Reviewed December 13, 2017
Dear Charles,
We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon.
Sincerely,
Parmeet Singh Nayar
General Manager
Responded December 16, 2017
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
10.0
Exceptional
Lisa from Australia
Couple
Deluxe Room
Stayed 1 night in December 2017
Excellent Hotel”
Luxurious resort with every amenity that also makes guests feel completely at home. Large and spacious hotel with beautiful style and finishes. Staff are warm, friendly and welcoming without feeling intrusive. Thoroughly enjoyed our stay. This was a relaxing way to finish our tour of North India. Centrally located so that we could also shop for last minute souvenirs.
Reviewed December 11, 2017
Dear Lisa,
We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon.
Sincerely,
Parmeet Singh Nayar
General Manager
Responded December 16, 2017
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
6.8
Good
Thomas from Sri Lanka
Couple
Horizon Deluxe Room
Stayed 2 nights in December 2017
Check your bills before you pay !!!”
Last year they charged me a room double and did not refund till now. This time they tried to charge me breakfast double.
I needed 30 minutes before departure to get it refunded !
Reviewed December 11, 2017
Dear Thomas,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. My sincere apologies for the inconvenience caused to you. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Parmeet Singh Nayar
General Manager
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Shangri-La's Eros Hotel New Delhi
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10.0
Exceptional
Marlena from Australia
Solo traveler
Horizon Deluxe Room
Stayed 1 night in December 2017
Exceptional Service”
Staff were fantastic, great spa facilities and great massages! Horizon club is definitely worth it - they are also extending the club in the next month so it will get even better. Loved it!
Reviewed December 10, 2017
Dear Marlena,
We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon.
Sincerely,
Parmeet Singh Nayar
General Manager
Responded December 16, 2017
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
8.8
Excellent
Bérengère from France
Business traveler
Deluxe Room
Stayed 2 nights in November 2017
A very comfortable hotel”
Very good service by a a dedicated team. Spacious room, amazing breakfast.
Reviewed December 03, 2017
Madame, Monsieur,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
Responded December 08, 2017
Shangri-La's Eros Hotel New Delhi
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10.0
Exceptional
Gerardo from United States
Couple
Horizon Deluxe Room
Stayed 12 nights in November 2017
Mu husband's 50th birthday”
This is one the the best hotels we've ever stayed in. We visited India for my husband's 50th birthday for 2 weeks. On the day of his birthday the hotel gave him a cake and a dozen roses send to the room as they're gift to him. The service was amazing, anything we needed or asked for was given to us very promptly. We did the Indian retreat at the spa while visiting. This was the best massage of our lives. We were floating on air with how relaxed we were for almost 2 days. The restaurants and in room dining was spectacular as well. If there is a Shangri la hotel or one of its affiliates anywhere we travel we will be sure to book it for sure.
Reviewed December 03, 2017
Dear Gerardo,
We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon.
Sincerely,
Parmeet Singh Nayar
General Manager
Responded December 08, 2017
Shangri-La's Eros Hotel New Delhi
Did you find this review helpful?|
9.6
Exceptional
Li from Singapore
Couple
Horizon Deluxe Room
Stayed 1 night in November 2017
Exceptional”
Excellent hotel and location.. staff at the reception was good.
Reviewed November 27, 2017
Dear Li,
We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon.
Sincerely,
Parmeet Singh Nayar
General Manager
Responded November 28, 2017
Shangri-La's Eros Hotel New Delhi
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12345