Excellent 8.5
Based on 298 reviews

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About this property


Situated in the heart of the city and facing the Parliament, Shangri-La's Eros Hotel New Delhi is in close proximity to several tourist attractions and government ministries. The hotel is a 30 minute drive from the Indira Gandhi International Airport with government offices like the North Block and the South Block being close by. Guests can enjoy attractions like the Connaught Place, India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and Khan Market. Shangri-La's Eros Hotel New Delhi features 320 luxuriously furnished guestrooms and suites with panoramic views of the city from rooms on the higher floors.

Equipped with state-of-the art recreational facilities, the health club and spa are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Hindi
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Check-in or check-out outside the mentioned hours may be subject to an additional charge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 3000 INR
Breakfast Charge (when not included in room rate): 1409.28 INR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 Km
Distance to Airport: 20.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 19
Number of Restaurants: 3
Number of Rooms : 320
Room Voltage: 230
Time to Airport (Minutes): 30
Year Hotel Built: 2005
Year Hotel Last Renovated: 2015
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Verified traveler reviews

Filter by traveler type

based on 298 reviews
  • Cleanliness 8.7
  • Facilities 8.9
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.7
  • Value for money 8.0
  • Food/Dining 8.2
Sort by

Veronica from Italy
Business travelers
Stayed 3 nights in September 2016
Nice hotel with several services
Nice hotel with nice business center and conference room. Breakfast is good and varied. The spa also offers quality treatments. Comfortable room
Reviewed September 18, 2016

Yang from Canada
Solo travelers
Superior Room
Stayed 1 night in September 2016
Classy hotel new old delhi sites
Easy to get around from this central location. Near the metro line and lots of shopping.
Reviewed September 16, 2016

Patrick from Germany
Superior Room
Stayed 2 nights in August 2016
Good and decent hotel
Shangri La standards, however one of the older hotels. Breakfast was very good and the pool is big and deserted when we there. A lot of restaurants and bar to choose from while staying there.
Reviewed September 03, 2016

Shen from China
Business travelers
Superior Room
Stayed 4 nights in December 2015
It's worth to stay there
The security is prefect. The room is very clean and comfortable and the buffet is very tasty. You should book this hotel when you go to New Delhi.
Reviewed September 01, 2016

Jovie from Philippines
Superior Room
Stayed 4 nights in August 2016
Good food, approachable staff
Reviewed September 01, 2016

Hercila from United States
Solo travelers
Superior Room
Stayed 1 night in August 2016
Excellent Service
We would like to commend the superb service and hospitality of Piyush and Kuku of front desk.
Reviewed August 30, 2016

Roby from Indonesia
Solo travelers
Superior Room
Stayed 1 night in July 2016
Great location and hospitality
This hotel is located at unbeatable location in the hearth of the city and in walking distance to many tourist attractions. The hotel staffs were very friendly and attentive, a true Indian/Asian hospitality.
Reviewed July 15, 2016

Anthony from Singapore
Business travelers
Superior Room
Stayed 2 nights in July 2016
value for money
value for money
Reviewed July 14, 2016

Seong from Malaysia
Superior Room
Stayed 2 nights in June 2016
The staffs very friendly
Especially, the staffs at the reception and front desk, Kapil B, Kuku, Piyush and Rahul , they were very helpful to us during our stayed. Thank you, we will come back again!
Reviewed July 02, 2016

Ajay from India
Business travelers
Superior Room
Stayed 2 nights in June 2016
Horrible Experience
The rooms are like staying in a street side hotel. Food was good.
Reviewed June 20, 2016


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