Travelling to India? Read all updated requirements before you book.
Bar, Shangri-La Eros, New Delhi in New Delhi and NCR
Horizon Deluxe Room 1 King - Guestroom, Shangri-La Eros, New Delhi in New Delhi and NCR
a city with tall buildings and tall buildings, Shangri-La Eros, New Delhi in New Delhi and NCR
Swimming pool [outdoor], Shangri-La Eros, New Delhi in New Delhi and NCR
Swimming pool [outdoor], Shangri-La Eros, New Delhi in New Delhi and NCR
a green lawn with a pool in the middle of it, Shangri-La Eros, New Delhi in New Delhi and NCR
a woman standing in front of a swimming pool, Shangri-La Eros, New Delhi in New Delhi and NCR

Removed from saved list

8.7

Excellent

4,220 reviews

4,220 reviews

Breakfast37
Housekeeping20
Food & Dining10
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - 580 meters from city center
Parking
FREE
Popular landmarks
Gurdwara Bangla Sahib 1.1 km
Connaught Place 1.1 km
India Gate 1.4 km
Lodhi Garden 2.7 km
Chandni Chowk 3.5 km
Humayun's Tomb 4.4 km
Red Fort 4.5 km
Swaminarayan Akshardham 5.9 km
Lotus Temple 8.5 km
Qutub Minar 11.1 km
Nearby landmarks
Thomas Cook (Janpath) 200 m
MS COTTAGE 360 m
Delhi Metro Museum 490 m
1911 Bar 530 m
Central Cottage Industries Emporium 610 m
Cottage Emporium 610 m
Sacred Heart Cathedral 640 m
Parliament Building 650 m
Janpath Metro Station 670 m
Patel Chowk Metro Station 680 m

Shangri-La Eros, New Delhi

19 Ashoka Road,Connaught Place, New Delhi, Central Delhi, New Delhi and NCR, India, 110001 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Delhi part of New Delhi and NCR, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Qutub Minar. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

670 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

780 meters to Rashtrapati Bhavan

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in New Delhi and NCR are being booked every minute!
Value for money8.3
Distance to city center1.0 Km
Location rating9.0
Nearest airportIndira Gandhi International Airport (DEL)
Distance to airport13.6 km

Rooms available at Shangri-La Eros, New Delhi

Excellent
Room comfort & quality

8.5

Horizon Deluxe Room 2 Twins
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Horizon Deluxe Room 1 King
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Horizon Premier Room 1 King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room 1 King
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room 1 King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room 2 Twins
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Horizon Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Horizon Premier Room
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Shangri-La Eros, New Delhi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3832 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Shangri-La Eros, New Delhi also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Shangri-La Eros, New Delhi has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around New Delhi and NCR with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Shangri-La Eros, New Delhi?

Start your mornings right, with the continental and buffet breakfast options offered at Shangri-La Eros, New Delhi. Adults can enjoy breakfast offered with an additional charge of 1593 INR if not included in the room rate.

What are my dining options at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi features 3 on-site restaurants for your dining convenience.

Can special events be hosted at Shangri-La Eros, New Delhi?

Your special occasion or event can be hosted at one of the 4 versatile venues.

Can business events be hosted at Shangri-La Eros, New Delhi?

The 3 venues can accommodate up to 12 people.

What is the smoking policy at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Shangri-La Eros, New Delhi?

Janpath Metro Station is the closest train, metro, or bus station, about 660 m away from Shangri-La Eros, New Delhi.

What restaurants are nearby Shangri-La Eros, New Delhi?

Restaurants including Sorrento, Shang Palace and Floras Pind are popular in Shangri-La Eros, New Delhi’s neighborhood which is known as Central Delhi.

What popular shopping places are close to Shangri-La Eros, New Delhi?

Located in the Central Delhi area, Shangri-La Eros, New Delhi is close to great shopping choices like MS COTTAGE, Export of India and Hunar Arts.

What are popular attractions near Shangri-La Eros, New Delhi?

Guests at Shangri-La Eros, New Delhi can easily visit Humayun's Tomb, India Gate and Gurdwara Bangla Sahib located in the Central Delhi area.

What popular natural sightseeing spots are close to Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi is located in the Central Delhi area, which is famous for natural sightseeing destinations such as Round Tree.

See map

Explore the neighborhood

What people love about Shangri-La Eros, New Delhi

  • 10

    Exceptional
    Location

    "Luxury , good food and courteous service located conveniently close to important landmarks and markets, with utmost care taken to maintain high level of sanitat..."

    Diwakar

    |

    July 2, 2021

  • 10

    Exceptional
    Cleanliness

    "Very clean and nice view."

    Veronica

    |

    January 14, 2020

  • 10

    Exceptional
    Location

    "The place was very well located to the Delhi center area."

    Nilay

    |

    August 21, 2021

Overall rating:

8.7

Excellent
4,220 reviews
Cleanliness
9.0
Facilities
8.7
Location
9.0
Read all reviews >
What travelers say they love:
Great location and excellent concierge
Samantha from Philippines
Couple
More about Shangri-La Eros, New Delhi

More about Shangri-La Eros, New Delhi

Shangri-La Eros, New Delhi

Never miss a single attraction in New Delhi and NCR when staying at Shangri-La Eros, New Delhi. Getting around in New Delhi and NCR is easy when staying at this hotel, strategically placed right in the heart of the city. Explore the genuine New Delhi and NCR that most travelers never see, with a stay at Shangri-La Eros, New Delhi -- located only 11.1 km from Qutub Minar.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring New Delhi and NCR even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Shangri-La Eros, New Delhi thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Shangri-La Eros, New Delhi even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Shangri-La Eros, New Delhi begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of New Delhi and NCR with Shangri-La Eros, New Delhi as your base. Don't forget to stop by India Gate located 1.4 km away, where everyone who visits New Delhi and NCR wants to have their photo taken.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Breakfast

48 mentions

Food & Dining

29 mentions

Housekeeping

26 mentions

Internet

13 mentions

Languages spoken
  • English
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site
Tamra
  • Cuisine: Asian, Indian, International
  • Menu: Buffet, A-la-carte
Shang Palace
  • Cuisine: Chinese
  • Menu: Buffet
Sorrento
  • Cuisine: Italian
  • Menu: Buffet
Grappa Bar
  • Cuisine: Italian
  • Menu: Buffet
Mister Chai
  • Cuisine: Indian, International
  • Menu: Buffet

Location

19 Ashoka Road,Connaught Place, New Delhi, Central Delhi, New Delhi and NCR, India, 110001
Excellent
Location

9

Airports
  • Indira Gandhi International Airport (DEL)
    13.6 km 40 min drive
  • Agra Airport (AGR)
    178.9 km 3.5 hour drive
Public transportation
  • Janpath Metro Station
    670 m 4 min drive
  • Patel Chowk Metro Station
    680 m 3 min drive
Hospital or clinic
  • Nath Brothers
    1.5 km
Shopping
  • Chandni Chowk
    3.5 km 21 min drive
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Gurdwara Bangla Sahib
    1.1 km
  • Connaught Place
    1.1 km
  • India Gate
    1.4 km
  • Lodhi Garden
    2.7 km
  • Chandni Chowk
    3.5 km
  • Humayun's Tomb
    4.4 km
  • Red Fort
    4.5 km
  • Swaminarayan Akshardham
    5.9 km
  • Lotus Temple
    8.5 km
  • Qutub Minar
    11.1 km
Nearby landmarks
  • Thomas Cook (Janpath)
    200 m
  • MS COTTAGE
    360 m
  • Delhi Metro Museum
    490 m
  • 1911 Bar
    530 m
  • Central Cottage Industries Emporium
    610 m
  • Cottage Emporium
    610 m
  • Sacred Heart Cathedral
    640 m
  • Parliament Building
    650 m
  • Janpath Metro Station
    670 m
  • Patel Chowk Metro Station
    680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee3832 INR
  • Distance from city center1.0 Km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)1593 INR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors19
  • Number of restaurants3
  • Number of rooms 320
  • Room voltage230
  • Year property opened2005
  • Most recent renovation2017

Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Shangri-La Eros, New Delhi from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.7
Location9.0
Room comfort and quality8.5
Service8.9
Value for money8.3
High score for New Delhi and NCR
Rating
9+ Exceptional (232)
8-9 Excellent (94)
7-8 Very Good (69)
6-7 Good (24)
<6 Below Expectation (43)
Time of the year
Mar - May (87)
Jun - Aug (82)
Sep - Nov (124)
Dec - Feb (169)

Show reviews that mention 

Showing 462 verified guest comments
12345
10.0
Exceptional
Norachote from Thailand
Group
Deluxe Room 2 Twins
Stayed 3 nights in June 2019

The real oasis in Delhi”

Pros : real 5 star international standard, good breakfast, nice sauna. The room is clean and nice smell. The staff is excellent, especially Ambika on the breaksfast time Cons : Food in Italian restaurant is disappointed. The worst is beef steak & sualty spinach with garlic. We book the train ticket to Agra via recommendation by concierge staff and overprice charge (2 times). Luckily i noticed before make a payment, so do argument in time. Don’t trust them much

Reviewed June 15, 2019

See room deals

Thank you for taking the time to write to us. We're happy that you enjoyed a comfortable stay. Please be assured that your feedback has been duly noted and shared with our F&B team.Your convenience is our highest priority. We apologize for the accidental difference in charge at the concierge desk and trust that it was rectified immediately. We hope that you will continue to stay with us and give us another chance to offer a seamless experience. Best regards, Team Shangri-La's - Eros Hotel, New Delhi

Responded July 02, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Jinping from China
Solo traveler
Horizon Premier Room 1 King
Stayed 6 nights in January 2020

Everything is Excellent!”

1.The hotel is very safe, Every time you enter the hotel from the outside, you will be subject to security checks. 2.I highly recommend the Chinese restaurant "Shang Palace" on the first floor of this hotel. This is the most authentic Chinese restaurant I have eaten outside of China. The head chef from Hubei, China takes his team to cook the most authentic Chinese cuisine for you. 3.I booked the Horizon Executive Room this time. You can enjoy free drinks and refreshments in the lounge on the executive floor from 6 to 8 pm every night. 4.Shampoo, conditioner, shower gel and soap are all L'Occitane. 5.I also recommend CHI Indian Traditional Massage located on B1.

Reviewed February 25, 2020

See room deals

10.0
Exceptional
Paul from Switzerland
Couple
Stayed 4 nights in February 2019

Simply perfect this place !”

Located in walking distance to Connaught Place (approx. 2 KM only) Wonderful garden Breakfast-buffet cannot be topped ! Staff simply perfect, friendly and very helpful. We loved the garden. Sorry, cannot find any negativ point apart from eateries being a little too pricy. But then again, QUALILTY was given and enjoyed !

Reviewed March 07, 2019

See room deals

Thank you so much for sharing such an incredible review. We're delighted to learn that you enjoyed a wonderful stay and appreciated the service. We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

Responded March 07, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Nilay from India
Couple
Deluxe Room 1 King
Stayed 1 night in December 2020

Great Location & Luxurious place ”

The place was very well located to the Delhi center area. The rooms were a tad smaller than i expected but the View was amazing, we had Rashtrapati Bhawan View. The quality of the room, staff & food was good. Though there were many restrictions due to covid, we would like to stay here when its fully functional.

Reviewed August 21, 2021

See room deals

10.0
Exceptional
Makori from South Africa
Solo traveler
Deluxe Room 2 Twins
Stayed 2 nights in May 2019

The hotel is truly amazing, the staff go to great lengths to make you feel welcomed and valued.”

Ratika, Shaila and a wonderful tall and handsome receptionist gave me the stay of my dreams!

Reviewed May 15, 2019

See room deals

Thank you for taking the time to write such a great review and appreciating our service. Your generous comments have been shared with the entire team and we look forward to welcoming you again very soon. Best Regards, Team Shangri-La’s – Eros Hotel, New Delhi

Responded May 18, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Louisa from United Kingdom
Family with teens
Deluxe Room 1 King
Stayed 2 nights in January 2020

A super comfy hotel in New Delhi. Great location. Excellent rooms.”

A super hotel. Cannot fault it. Comfy beds and fab bed linen. Delicious food. Friendly staff. Excellent location. Would return if visiting Delhi again.

Reviewed January 05, 2020

See room deals

10.0
Exceptional
Veronica from Canada
Business traveler
Stayed 8 nights in February 2019

Luxurious and world class hotel”

Friendly staff, comfortable beds, tight security. Rooms are very clean and standard size. Excellent spa

Reviewed April 29, 2019

See room deals

Thank you for sharing your wonderful feedback with us. It gives us immense pleasure to know that you enjoyed the service standards and the stay experience at our hotel. We would be delighted to welcome you again on your next visit. Best regards Team Shangri-La’s – Eros Hotel, New Delhi

Responded April 30, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Makori from South Africa
Solo traveler
Deluxe Room 2 Twins
Stayed 2 nights in May 2019

Unmatched hospitality. So lovely and friendly staff. ”

I loved everything about the hotel. From the staff to its facilities. The restaurants are amazing. A fabulous piece of paradise.

Reviewed May 11, 2019

See room deals

Thank you so much for your kind words. We're elated to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

Responded May 18, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Veronica from Canada
Business traveler
Executive Suite
Stayed 5 nights in July 2019

Best staff in town”

Exceedingly professional staff. Very clean and nice view. Comfortable beds and pillows

Reviewed January 14, 2020

See room deals

10.0
Exceptional
Chuen from Hong Kong SAR, China
Solo traveler
Deluxe Room 2 Twins
Stayed 1 night in May 2019

Perfect as expected”

With such big name, I expected perfect experience and it was. But the hotel looks too "standard". It would be nice if they can add more Indian touch.

Reviewed June 10, 2019

See room deals

Thank you for sharing your review. Your feedback is most valuable to us and encourages us to do better and strive for perfection. We hope to see you again at the hotel very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi

Responded June 21, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Mei from Singapore
Couple
Stayed 1 night in February 2019

Great hotel with awesome service ”

Very good service, staff were super helpful and really made the experience so great for us, especially special thanks to Prashant!

Reviewed March 04, 2019

See room deals

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We're so glad that you enjoyed a great experience and look forward to welcoming you at the hotel very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi

Responded March 07, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Veronica from Canada
Business traveler
Stayed 4 nights in July 2019

Home away from home”

My favourite hotel in Delhi. Royal treatment from staff. Clean. Comfortable bed and pillow. Excellent breakfast buffet

Reviewed July 12, 2019

See room deals

Thank you so much for taking the time to share a wonderful review. Your kind words have absolutely made our day! We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

Responded July 30, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Diwakar from India
Couple
Deluxe Room 2 Twins
Stayed 1 night in July 2021

Luxury with safety ”

Luxury , good food and courteous service located conveniently close to important landmarks and markets, with utmost care taken to maintain high level of sanitation and hygiene.

Reviewed July 02, 2021

See room deals

10.0
Exceptional
Reuben from Singapore
Solo traveler
Deluxe Room 2 Twins
Stayed 1 night in June 2019

Highly recommended ”

Service leader Harshit sharma was instrumental in making my experience at shangrila memorable Excellent service and will return when I visit Delhi again

Reviewed June 30, 2019

See room deals

Thank you so much for your kind words. We're elated to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

Responded July 02, 2019
Shangri-La Eros, New Delhi
9.6
Exceptional
Amrita from Singapore
Solo traveler
Stayed 4 nights in February 2019

Worth the price!”

Excellent food & Excellent staff, Room was brilliant as well- upgraded to the new room! Pity the pool was under maintainence- nevertheless, salon staff & facilities were up to standard. Huge compliments to Sophie from the Salon, extremely humble, patient & always smiling + pleasant. Thank you to Prashant Sharma- Front Office Manager for the impeccable service & assurance of a pleasant stay.

Reviewed February 12, 2019

See room deals

Thank you for delighting us with your warm and wonderful words of appreciation. We are so happy to hear that you had a great experience while staying with us and found the service of our staff up to the mark. Your generous comments have been shared with the entire team and we look forward to welcoming you again very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi

Responded March 07, 2019
Shangri-La Eros, New Delhi
9.6
Exceptional
Rahul from India
Family with young children
Deluxe Room 2 Twins
Stayed 1 night in February 2021

Awesome hospitality”

Mesmerizing. I liked the delicacies at Tamra at dinner. What a complimentary breakfast buffet it was !! Finest steam, sauna, gym, and relaxation, message and meditation rooms. Picturesque restaurants, bars, lawns and topping everything was night club Privee. Just that Alacarte was served on very special request for my family with limited apetite. They can be flexible.

Reviewed February 09, 2021

See room deals

10.0
Exceptional
Sunil from Thailand
Business traveler
Deluxe Room 2 Twins
Stayed 2 nights in April 2019

Excellent”

Everything was just superb. From location to facilities to staff attitude and behaviour to decor

Reviewed April 30, 2019

See room deals

Thank you for sharing such a wonderful review. We are glad to learn that you found our staff friendly and enjoyed your experience with us. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

Responded May 09, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Andres from Japan
Family with young children
Stayed 1 night in August 2018

Great Hotel in Delhi”

Great place with great staff and one of the best Spas in town.

Reviewed June 24, 2019

See room deals

Thank you so much for your kind words. We’re so glad that you enjoyed your experience and especially appreciated your time at Chi, The Spa. We hope to see you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

Responded July 02, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Veronica from Canada
Business traveler
Premier Room 1 King
Stayed 2 nights in July 2018

Professional staff”

This is indeed one of the best hotels in town thanks to its dedicated staff. Excellent facilities

Reviewed April 29, 2019

See room deals

Thank you for rating us perfectly. We're extremely happy to know you enjoyed your stay and eagerly look forward to welcoming you again on your next visit. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

Responded April 30, 2019
Shangri-La Eros, New Delhi
10.0
Exceptional
Veronica from Canada
Business traveler
Stayed 1 night in July 2019

Favourite hotel”

Love staying here. Staff is very friendly. Wonderful breakfast. Excellent spa

Reviewed December 25, 2019

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss