Shangri-La's Far Eastern Plaza Hotel
Shangri-La's Far Eastern Plaza Hotel
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9.2
Exceptional

"Service is excellent & very prompt."

Kian C.

|

February 27, 2018

 Shangri-La's Far Eastern Plaza Hotel
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Lobby Shangri-La's Far Eastern Plaza Hotel
Lobby
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Lobby Shangri-La's Far Eastern Plaza Hotel
Lobby
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Interior view Shangri-La's Far Eastern Plaza Hotel
Interior view
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See map Shangri-La's Far Eastern Plaza Hotel
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Exceptional
Location
9.1
See all 6 photos Shangri-La's Far Eastern Plaza Hotel
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What guests are saying:
their breakfast is really great spacious room and nice service
WEICHEN from Taiwan
Business traveler
We get free upgrade to a deluxe room. Room is big but décor a little dated, bathroom is big & clean. Service is excellent & very prompt. Staff very friendly.
Kian from Singapore
Couple
Perfect location good service outstanding dining what are you waiting for?
YANG from China
Solo traveler
Enjoyed our time here very much. Staff has bright smile and has even extended extra miles for us. Very comfortable stay and will definitely be back again!
Xueyi from Singapore
Couple
Nice hotel, but not sure it's worth the price you pay.
Jason from Taiwan
Group
First time visiting Tainan. Staff and amenities were excellent. We look forward to staying again.
John from South Korea
Family with young children
This is a gem; a classic 5 Star property which is just enchanting.
Josiah from Australia
Couple
Love this place! Breakfast is amazing and staff are so friendly. Room was great and huge.
Leslie from United States
Family with teens
Good food, nice staff, good location, clean
Lok from Hong Kong
Couple
That's my 4 times locate at here, I really lovely this hotel, and I think it's the best hotel in Taiwan. Super recommend!
Mu from United States
Solo traveler

Shangri-La's Far Eastern Plaza Hotel

Exceptional location
- 220 meters from city center
- What's nearby?
Excellent
From 2998 reviewsSee what guests said
8.9
/
10
Exceptional room comfort and quality
9.3
Recommended by 93% of guests
Value for money8.5
Distance to city center1 km
Location rating9.1
Nearest airportTainan Airport (TNN)
Distance to airport3.6 km
  • 190 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
9.3
Exceptional
Room comfort & quality
This property is in high demand!Booked 71 times this week | 26 travelers are looking at this property right now
Horizon Deluxe Twin
Horizon Deluxe Twin
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
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Horizon Deluxe King
Horizon Deluxe King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 super king bed
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Plaza Suite
Plaza Suite
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 super king bed
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 king beds
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Deluxe Twin
Deluxe Twin
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
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Horizon Deluxe
Horizon Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
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Deluxe King
Deluxe King
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 super king bed
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Executive Family Room
Executive Family Room
...
  • Room size: 58 m²/624 ft²
  • Shower and bathtub
  • 2 super king beds
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Superior King
Superior King
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 super king bed
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ROH
ROH
...
  • Shower and bathtub
  • Executive lounge access
  • 1 super king bed
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What people love about the property

  • 7.6
    Very good

    "Staff is nice and friendly."

    Yin K.

    |

    May 6, 2017

  • 10.0
    Exceptional

    "Very clean and well positioned hotel."

    George

    |

    May 30, 2016

  • 8.8
    Excellent

    "Great location."

    Pei H.

    |

    May 2, 2017

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More about Shangri-La's Far Eastern Plaza Hotel

More about Shangri-La's Far Eastern Plaza Hotel

9.6
Exceptional

"Room is nice and spacious with plenty of amenities."

Ronald F.

|

November 22, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Bullfight Zenda
390 m American
Cosby Saloon Diner
740 m American
Jing Cheng Steak
800 m American, Steakhouse
Asian cuisine
Asian cuisine
Shanghai Pavilion
10 m Asian, Chinese
Chun Shui Tang (Tainan Far Eastern)
40 m Asian, Taiwanese
Cafe at Far Eastern-Shangri-La's Far Eastern Plaza Hotel
50 m Asian, Bar, Chinese
Cafe
Cafe
Ba Li Ou Cafe
160 m Cafe
Mo Er Cafe & Lian He Manga Nation
300 m Cafe
Lotus Beach
310 m Cafe

What they offer

10.0
Exceptional

"Good sized and clean room, with great breakfast."

Wee Y.

|

October 11, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2998)Booking.com Reviews (1589)
8.9
/
10
Cleanliness9.1
Facilities8.6
Location9.1
Room comfort and quality9.3
Service9.2
Value for money8.5
Provided by verified guests of Agoda
All languages
All guests (2998)

Show reviews that mention 

Showing 1910 verified guest comments
12345
8.0
Excellent
gary from Singapore
Family with young children
Stayed 3 nights in December 2018
Very good”
The room was huge and just opposite the train station.
Reviewed January 19, 2019
9.6
Exceptional
WENDY from Australia
Couple
Stayed 3 nights in March 2018
Exceptional”
We were very happy with our room, bug and with great city view. Everything is as expected for high standard hotel, clean, comfortable, and with good facility. Many food options for breakfast buffet, taste is average though. Staffs are very friendly and professional. We found someone forgot a room pass in our room, twice a row. First time was the cleaner, but second time the room was not cleaned despite the card's presence. We had to clarify with reception to raise our concern.
Reviewed November 10, 2018
8.0
Excellent
Deneng from Singapore
Solo traveler
Stayed 2 nights in November 2018
Good hotel but can be improved.”
Hotel location is good, just beside Tainan station (Not HSR). However, the underpass to the hotel is lined up with vagabonds. They won't bother you but it could be an unwanted sight. All the hotel staff I encountered are good, except for 1 gentleman who mistook me for a non guest because I looked casual and perhaps young. He was quick to apologise after I showed my hotel card. I hope he is mindful that do not judge a person by his appearance. Thanks.
Reviewed November 04, 2018
9.6
Exceptional
Pei from Singapore
Couple
Stayed 2 nights in December 2018
Great stay!”
Location was conveniently located very near the train station, and near amenities such as 7-eleven. It can be a bit far from the rest of Tainan, but the hotel provides a great shuttle service to a number of attractions. Staff were superb - very friendly and helpful. Highly recommended!
Reviewed January 04, 2019
5.6
Lei from Macau
Solo traveler
Stayed 2 nights in September 2018
May not visiting again”
When I first checked in, realized that I have booked the wrong date (booked the day after) so I asked the staff if can just change the check in date for me. They told me they cannot and requested me to call agoda for the change or can pay the price of the date which is way much expensive than what I have already paid for the hotel. They guided me to the chair (seems a cafe ) in the lobby and asked to made the call. While I was calling agoda, the waitress in the cafe brings the menu, and I told the waitress that I am just going to make one call real quick. The waitress told me that if I am not ordering then cannot sit in that area. I didnt expect this kind of service in a five-star hotel eventually. First, there is no other guest waiting for the place and there are lots of empty tables. Secondly, I am going to stay in the hotel and this is not a kind welcome for the first-time guest.
Reviewed December 26, 2018
8.4
Excellent
SIEW from Malaysia
Business traveler
Stayed 1 night in October 2018
Dissappointed”
Impressive lobby on first impression, friendly and helpful staff with big spacious room etc, as expected from 5-star Shangri La brand. This was until late night when I tried switching on the TV but all it came out was something in Chinese writing and nothing I pressed on the remote works. Couldn't find any instruction card which you usually have in any Taiwan hotel regardless of budget or 4-star. Went down to the reception with the remote to ask but the girl couldn't help other than suggesting to send housekeeping to help. Asked where is the TV instructions in English is kept and i'm really surprised this coming from Shangri La, there is none. Are they expecting every guest who stays here can read/speak Chinese? To be fair, they did suggest to ask housekeeping to attend to me but i'm not going to keep asking for housekeeping every time I need to switch on the TV or change the channel.
Reviewed October 10, 2018
Dear Siew, Thank you very much for sharing your experience with us. Your precious feedback will definitely motivate us to improve and keep up a high hospitality standard. We truly look forward to welcoming you back again soon.
Responded October 18, 2018
Shangri-La's Far Eastern Plaza Hotel
8.0
Excellent
Vivien from Singapore
Family with teens
Stayed 1 night in September 2018
Spacious, comfortable room, good location ”
Spacious and comfortable room with very large bathroom. Tub and walk in shower was separate. Bed had great support unlike some hotels, whereby it’s either too soft or too stiff. All rooms with large window and good view. Hotel is close to train station and next to a shopping mall. Street with lots of eateries and shopping just a short walk away. Staff were nice and polite. Would stay again.
Reviewed September 08, 2018
Dear Vivien, Thank you very much for sharing your experience with us. It is uplifting to learn that our facilities and services are up to your expectations. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming you back in the near future.
Responded September 17, 2018
Shangri-La's Far Eastern Plaza Hotel
10.0
Exceptional
LEUNG from Hong Kong
Solo traveler
Stayed 1 night in March 2018
Perfect facilities, convenient location”
The room was spacious, clean and tidy; and the view from the room is superb. The fitness centre is impressively well-equipped (with more than 10 fitness machines to train different muscles) to an extent of being a professional mini-gym centre itself. The shuttle service offers convenient connection to major tourist spots as well.
Reviewed March 31, 2018
Dear Leung, Thank you very much for sharing your staying experience with us. Providing authentic services and up-to-date facilities is the hotel’s long-term commitment to our guests. Your precious feedback will motivate us for further enhancement. We look forward to welcoming you back again in the near future.
Responded April 02, 2018
Shangri-La's Far Eastern Plaza Hotel
10.0
Exceptional
Hwee from Singapore
Family with teens
Executive Family Room
Stayed 3 nights in December 2018
Excellent breakfast, Very friendly & Attentive staff, Spacious & Clean Room”
Excellent breakfast, Very friendly & Attentive staff, Spacious & Clean Room
Reviewed December 18, 2018
8.8
Excellent
Nicole from Taiwan
Couple
Stayed 1 night in November 2018
Excellent”
Our 2nd visit to the hotel. Great location! Comfort room, it's pitty that this time we not able to use the pool due to annual mantainance.
Reviewed November 05, 2018
10.0
Exceptional
Lamony from Singapore
Solo traveler
Stayed 1 night in September 2018
Good location grand hotel”
It’s just opposite Railway station! Lovely staff and big room!
Reviewed October 30, 2018
8.0
Excellent
SUNGEUN from South Korea
Business traveler
Stayed 2 nights in December 2017
Good place to stay but a bit old ”
Stay for two nights. Staffs are very friendly and location was good enough to look around and to have meetings in Tainan. However, the facilities are a bit old and looked a bit old style. Everything was good enough and I will consider to stay there again.
Reviewed December 18, 2017
Dear Sun Geun, Thank you very much for sharing your comments. We are delighted to hear that you had a wonderful stay with us in particular the convenient location and attentive services. We look forward to welcoming you back to Tainan again soon.
Responded December 21, 2017
Shangri-La's Far Eastern Plaza Hotel
9.6
Exceptional
Thomas from United States
Solo traveler
Stayed 1 night in October 2017
Carpet getting old, but great location and breakfast!”
Usually hotels near train station are somewhat seedy, but next to the Tainan train station is the very nice Shangri-La Far Eastern Plaza. When you exit the rear of the station, the hotel will be right there. A tunnel goes under the train station so its easy to get to the other side of the station which is where you will find the Taiwan Tourist Shuttle bus stop. Getting to Anping area is very easy from the front of the Shangri-la. Cross the street and take bus 77 then get off at the Indigenous Culture Center stop. The rooms are large and beginning to show their age with stained carpet. However, the carpet can be overlooked because of the wonderful plentiful variety of the breakfast buffet. It consisted of many islands with Taiwanese, Japanese, and Western breakfast foods. The dinning room tends to get crowded on weedends and holidays. Go before 8:30 (verify) to avoid the worst crowds. On the 7th floor there is a large fitness center and rooftop pool with just the right temperature. Remember, swimming pools in Asian countries require swim caps be worn even by men. In summary a very nice hotel by the train station with a great breakfast buffet.
Reviewed October 20, 2017
Dear Thomas, Thank you very much for sharing your experience with us.We are honored to learn that you had a fantastic stay with us. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming you back in the near future.
Responded October 31, 2017
Shangri-La's Far Eastern Plaza Hotel
8.8
Excellent
E. from Canada
Family with teens
Stayed 1 night in March 2017
Great location & breakfast, building itself is a bit old.”
Great location as its' attached to a mall. Building itself is kinda old. Room is spacious. We are a family of 5 and we got 2 rooms. In one of the room we have, it has a very bad odor coming out from the hand sink. When we come into the room, the hand sink was purposely plugged. So I guess that's what the cleaning staff tried to do, to over the disgusting smell. It was very late by the time we checked it around 9pm. So we didn't bother to complain as we dun have to be too far away from our children next door. I told the reception when we checked out and they kindly waive one of my child's breakfast fee, as the rate we booked at the hotel already included 2 breakfast vouchers from each room. The staff is friendly and helpful.
Reviewed August 28, 2017
Dear Elisa, Thank you for taking your valuable time sharing your feedback with us. We regret to learn that this visit didn’t meet your expectations. We take every guests' comment seriously and improvement has been made immediately.On behalf of the teams in Tainan, we sincerely look forward to welcoming you back soon.
Responded August 28, 2017
Shangri-La's Far Eastern Plaza Hotel
10.0
Exceptional
Alex from Singapore
Couple
Stayed 1 night in June 2016
Fantastic stay with Shangrila Far Eastern Plaza Hotel”
Had a 2 night stay and it turned out really unforgettable. I was given a room at the highest floor and the room was really huge with a great view. When we paid attention to the details, everything in the room was just so well taken care of. In addition, I was given a pleasant surprise on the next day as it was my birthday. The hotel had arranged a complimentary cake for me in my room, although I had not even mentioned it was my birthday. Overall, this hotel has exceed all my expectation from the price, service level, quality, location and customer experience. It will definitely be the hotel I am going to stay when I next visit Tainan.
Reviewed June 30, 2016
8.0
Excellent
shabtay from United States
Business traveler
Stayed 4 nights in March 2016
The front desk ”
The front desk luck of understanding that flexibility with business people are the key point of hotel service, saying no without checking or understading the situation are an enbesmant . next day they call to my local host to apologize is just unacceptable.
Reviewed March 24, 2016
8.3
Excellent
David from United Kingdom
Family with young children
Stayed 2 nights in February 2016
Good large room, facilities could be better”
Large rooms, good breakfast buffet, pleasant staff
Overall we had a very pleasant stay. The room was large and comfortable, although it could do with new carpeting. The cable TV channels are limited: I could not watch the Super Bowl, which I could have watched on MOD cable at my home in Taipei. The breakfast buffet was good. The outdoor pool is nice, but there are no indoor facilities for kids. I was surprised that there was no bar open until after 6pm. The staff were very friendly and helpful.
Reviewed February 15, 2016
9.0
Exceptional
Liew from Malaysia
Business traveler
Stayed 1 night in January 2016
Shangri La standard - A quality assurance”
location, facility and staff
It is a great pleasure to stay in Shangri-La Fat Eastern Plaza Hotel. As what I expected, the quality of the hotel and service have never disappointed me. The staffs are friendly and helpful which made me like staying in my own house. The room is big and comfortable. Also, the room is bright which is very good for me as a business traveler. I definitely will return to this hotel if I come back to Tainan.
Reviewed January 17, 2016
9.7
Exceptional
Steven from Indonesia
Couple
Stayed 1 night in November 2015
excellent stay”
spacious room, strategic location and excellent staffs
All the staffs we encountered during our stay were just excellent. Our room was spacious with a big king size bed. The breakfast provided was good but can be better if they can provide more local specialty. The location of the hotel is the best, 5mins walk from train station, 10mins walk to night market, 2 mins walk to bus stop. The overall stay at this hotel was excellent.
Reviewed January 12, 2016
9.7
Exceptional
Steven from Indonesia
Family with young children
Stayed 1 night in November 2015
excelent staffs, spacious room and great location”
excelent staffs, spacious room and great location
This hotel is very near to the train station (not the HSR) which is just about 5mins walk. The staffs were well trained and provided excellent services. The breakfast was quite okay but it will be better if they can provide more local specialty. The room was very big and we get the highest floor with superb view. 10mins walk to the nearby night market. Bus stop was just 2 mins walk from the hotel. i couldnt find anything wrong with this hotel. My wife and kids just love it. The overall stay at this hotel was superb.
Reviewed January 12, 2016
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  • Exceptional location
  • National Museum of Taiwan Literature
  • Tainan Railway Station is within 0.19 km