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8.2
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Shangri-La's Hambantota Golf Resort & Spa
Recently renovated
Sittrakala Estate, Chithragala, Ambalantota, Sri Lanka, Ambalantota, Ambalantota, Sri Lanka - View on map
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From 53 reviewsSee what guests said
8.7
Recommended by 83% of guests
Airport transfer
Private beach
Currency exchange
Free Wi-Fi in all rooms
Room choices
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Deluxe Garden
...
- Garden view
- 48 m²/517 ft²
- 1 king bed or 2 single beds
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Premier Ocean View
...
- Ocean view
- 48 m²/517 ft²
- 1 king bed or 2 single beds
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Premier Room
...
- Partial lake view
- 48 m²/517 ft²
- 1 king bed or 2 single beds
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Premier Ocean View Suite
...
- Ocean view
- 96 m²/1033 ft²
- 1 super king bed
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Premier Golf Suite
...
- Bathtub
- 1 super king bed
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Premier Room
...
- 1 super king bed
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Premier Ocean
...
- 1 super king bed
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Premier Golf Suite
...
- 1 super king bed
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Double Premier
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Triple Deluxe
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Have a question for Shangri-La's Hambantota Golf Resort & Spa?
An overview
Overlooking the pristine southern coast of Sri Lanka, Shangri-La’s Hambantota Resort and Spa is located along the ancient Spice Route in a city steeped in rich history. The resort spans 53 hectares, with 300 spacious rooms and 21 suites. The resort is home to an 18-hole golf course, an expansive spa and a village that celebrates local Artisans. It also features state of the art fitness facilities, a dive center, a 30-metre lap pool plus an additional free form pool, tennis court and retail facilities.
Shangri-La’s signature CHI, The Spa, is a place of personal peace and well-being that features exceptional Chinese and ayurvedic treatments. A 24 hour front desk for all guest inquiries is available for the discerning traveler. Rich and tasteful furnishings have been carefully curated to complement the surrounding natural beauty and local culture. Flat screen TV’s with cable channels, complimentary broadband internet and wifi access is offered in all rooms. A glass-enclosed shower, deep soaking tub, designer bath amenities, plush linens and extra-large towel for your comfort is also provided.
The resort offers guests a variety of exquisite dishes. A Sri Lankan restaurant, Bojun Hala; the beautiful Beach Grill; and Sera, which is inspired by the famous hawker stalls of Southeast Asia. Giman Hala and Ulpatha, provide a fine selection of refreshments throughout the day.
Shangri-La’s signature CHI, The Spa, is a place of personal peace and well-being that features exceptional Chinese and ayurvedic treatments. A 24 hour front desk for all guest inquiries is available for the discerning traveler. Rich and tasteful furnishings have been carefully curated to complement the surrounding natural beauty and local culture. Flat screen TV’s with cable channels, complimentary broadband internet and wifi access is offered in all rooms. A glass-enclosed shower, deep soaking tub, designer bath amenities, plush linens and extra-large towel for your comfort is also provided.
The resort offers guests a variety of exquisite dishes. A Sri Lankan restaurant, Bojun Hala; the beautiful Beach Grill; and Sera, which is inspired by the famous hawker stalls of Southeast Asia. Giman Hala and Ulpatha, provide a fine selection of refreshments throughout the day.
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What they offer
Languages spoken
- English
- Sinhala
Internet access
- Free Wi-Fi in all rooms
- Wi-Fi [portable rental]
- Wi-Fi in public areas
Fitness & recreation
- Game room
Things to do, ways to relax
- Fitness center
- Private beach
- Tours
- Garden
- Sauna
- Water park
- Golf course [on-site]
- Spa
- Yoga room
- Hiking
- Swimming pool [outdoor]
- Massage
- Ticket services
Dining, drinking, and snacking
- Bar
- Restaurants
- Poolside bar
- Room service [24-hour]
Services and conveniences
- Concierge
- Gift/souvenir shop
- Salon
- Currency exchange
- Laundry service
- Shops
- Daily housekeeping
- Library
- Smoke-free property
- Doorman
- Luggage storage
- Smoking area
- Dry cleaning
- Safety deposit boxes
For the kids
- Babysitting service
- Kids club
- Swimming pool [kids]
- Family room
- Playground
Access
- Buzzer/wireless intercom
- Elevator
- Pets allowed
- Check-in/out [express]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Airport transfer
- Rental car
- Valet parking
- Bicycle rental
- Shuttle service
- Car park [on-site]
- Taxi service
Available in all rooms
- Air conditioning
- Free bottled water
- Linens
- Bathtub
- Hair dryer
- Satellite/cable channels
- Clothes rack
- In-room safe box
- Toiletries
- Desk
- Internet access – LAN
- Towels
- Fan
- Ironing facilities
- TV [flat screen]
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Guest policies
Child and extra bed policy
| Children 3-6 year(s) | Stay for free if using existing bedding. |
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 14:00
Check-out until: 12:00
Getting around
Distance from city center: 15 km
Travel time to airport (minutes): 40
Extras
Breakfast charge (unless included in room price): 0 USD
Daily Internet/Wi-Fi fee: 0 USD
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 3
Number of floors: 4
Number of restaurants: 4
Number of rooms : 300
Room voltage: 230
Year property opened: 2016
Most recent renovation: 2016
Parking
Daily parking fee: 0 USD
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Real reviews from real guests
Agoda Reviews (53)Booking.com Reviews (384)
Read reviews from:
Cleanliness9.2
Facilities9.3
Location8.2
Service8.6
Value for money7.9
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Premier Room
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Showing 30 verified guest comments
12
4.4
M from Sri Lanka
Couple
Premier Ocean
Stayed 1 night in May 2018
No Action on Complaints ”
We checked in late in the evening for overnight stay and realized toilet exhaust fan was not working around 10am just couple of hours before the check out. It was a terrible experience as the whole room was impacted. Made a complaint at the checkout. Clerk answer was “this kind of small things could happen”. I demanded a supervisor and she promised to write to me after referring my matter to her manager. To date I haven’t heard anything. Attitude of the staff was appalling.
Reviewed May 11, 2018
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7.6
Meagan from Australia
Couple
Premier Ocean
Stayed 1 night in April 2018
Very good”
good hotel to relax around the pool
Reviewed April 28, 2018
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4.8
Shelina from United Kingdom
Group
Premier Ocean
Stayed 4 nights in February 2018
An awful stay in the middle of nowhere!”
We were allocated the wrong room even though I had a printed reservation. The management were completely useless about keeping us happy. They kept on saying it was not their fault even though we had printed documents.
We mostly felt as if we were ignored by staff at we were not 'white'. This is an awful thing to say in this day and age but it was true. Until I complained and then the management team intervened. But still the experience was dreadful.
I would not recommend this hotel to anyone. It is in the middle of nowhere. Even though we had a driver and guide. There were only two places we could go to on the four night stay and the hotel's food and beverages are overpriced.
Reviewed February 22, 2018
1 traveler found this review helpful. Did you?|
9.2
Sivaganeshan from Sri Lanka
Couple
Deluxe Garden
Stayed 2 nights in December 2017
Pricey but very good.”
Its pricey compared to other hotels. But the property , facilities , location and staff is very good.
Reviewed February 12, 2018
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8.8
Jinadasa from Sri Lanka
Couple
Deluxe Garden
Stayed 2 nights in January 2018
Excellent”
It is well located with all facilities and very friendly staff ever willing to help Rooms are spacious, comfortable Probably only drawback is fairly expensive food , we played Golf one round well maintained greens and fairways. , Very good place to relax
Reviewed February 05, 2018
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6.0
Lester from Australia
Couple
Deluxe Garden
Stayed 2 nights in January 2018
Above average”
The cost is not in line with service by staff, and the remoteness disallows eating out of the confined area. Not enough staff and those there need better training.
Reviewed January 15, 2018
1 traveler found this review helpful. Did you?|
9.2
Robert from Switzerland
Family with young children
Premier Room
Stayed 8 nights in December 2017
mazing & very familyfriendly Resort - definitively worth the 4.5h car journey!””
We are a Swiss family of 5 currently living in India and wanted to enjoy a break-out to recover. We were very positively surprised about the Shangri-La Hambantota Golf Resort in all aspects.
We enjoyed a lot the great infrastructure of the resort in combination with the wide range of activities as well as the many opportunities nearby such as safaris or turtles watching live at the beach. Our holidays were made very special by the hotel team from the day of arrival at the Colombo airport until the departure. The service quality was outstanding. Also, we enjoyed Sri Lanka as a holiday destination.
A very special thank you goes to the crew of the flying trapeze. They teached us knee-hangs, flip backs and knee drops, which all our family members from 3 to above 40 years old enjoyed greatly.
Also a huge compliment to the kids club crew.
The hotel has a very professional manager who took excellently care of us and stayed in contact through out our stay and beyond.
Reviewed December 30, 2017
1 traveler found this review helpful. Did you?|
8.8
Sandini
Family with young children
Deluxe Garden
Stayed 1 night in December 2017
Wonderful family holiday destination ”
Our whole family stayed there during Christmas. Everyone found the stay equally pleasurable and memorable. It was hard task to get my four year old out because he enjoyed so.. much, so were my teenage nephews and nieces. It’s the place to enjoy a holiday with kids.
Reviewed December 27, 2017
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7.6
Lorinda from Australia
Solo traveler
Premier Room
Stayed 4 nights in November 2017
Excellent location but not well maintained ”
Excellent location and facilities. Rooms not as lush or as well maintained as other Shangri-La properties. Paint off walls, broken items in room, staff would not approach if by the pool to provide service unless you ask. Great hotel but not yet five star service. I’m sure they’ll get there.
Reviewed November 08, 2017
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8.8
danuka from Sri Lanka
Family with teens
Premier Room
Stayed 1 night in October 2017
Excellent”
It was a really good stay
Staff and the service was excellent but the resort very much needs to improve the food
Reviewed October 16, 2017
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9.2
Sinthuja from United Kingdom
Group
Deluxe Garden
Stayed 1 night in July 2017
Good”
The dinner buffet could have been better
Reviewed September 12, 2017
Dear Sinthuja,
Thank you for staying at Shangri-La’s Hambantota Golf Resort & Spa.
Feedback is extremely important to us because it gives us an insight into the operations from a guest's angle. We believe that it is through our valued guest feedback that we are able to continue to improve on our services and facilities.
Your comments have been shared with your culinary team.
We look forward to welcoming you back in the near future.
Sincerely,
Ghislaine Lê – Resident Manager
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Shangri-La's Hambantota Golf Resort & Spa
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9.2
Hind from Denmark
Couple
Deluxe Garden
Stayed 2 nights in August 2017
Perfect place to relax”
We were there when the hotel was at full capacity but the place is big enough that you can still get a lot of privacy.
The rooms are stunning, the food is very good, and the staff is great but the pools can get overcrowded (with kids especially).
The spa was a little disappointing... the space is beautiful and the staff very attentionate but the treatments themselves are not exceptional. Particularly disappointing is the spa pedicure which is quite expensive and has nothing spa about it. It's a plain pedicure that takes an hour long with no extra perk. The deep tissue massage was good.
Reviewed August 29, 2017
Dear Hind,
Thank you for staying with us at Shangri-La’s Hambantota Golf Resort & Spa.
We are in receipt of your feedback via our on-line survey and agoda.com. We thank you for taking the time to share with us your recent stay experiences.
Feedback is extremely important to us because it gives us an insight into the operations from a guest's angle. We believe that it is through our valued guest feedback that we are able to continue to improve on our services and facilities.
Sincerely,
Ghislaine Lê, Resident Manager
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Shangri-La's Hambantota Golf Resort & Spa
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9.2
Tamer from United Arab Emirates
Couple
Premier Room
Stayed 3 nights in July 2017
from unexpected to extraordernary ”
we checked in and we were wowed by the hotel and how grand it was, the hotel staff and hotel manger were insanely helpful, we got upgraded to the Araliya suite and the trip couldn't get any better, facilities are super amazing and food was awesome, we had one of the best vacation ever, we will definitely go back
Reviewed July 16, 2017
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10.0
Aruni from Sri Lanka
Family with teens
Stayed 2 nights in February 2017
Exceptional”
Fantastic location, staff and very spacious and comfortable rooms. We really enjoyed our stay!
Reviewed June 18, 2017
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10.0
Ramzi from Saudi Arabia
Family with young children
Stayed 7 nights in April 2017
Beautiful ”
The hotel is amazing. It was so much fun. Kids loved it. We will definitely visit again.
Reviewed April 29, 2017
1 traveler found this review helpful. Did you?|
7.6
Pauline from United Kingdom
Couple
Deluxe Garden
Stayed 13 nights in April 2017
Very good”
Hotel rooms and facilities, especially the spa, were very good and the children's entertainment was excellent, but sadly there was very little for adults to do if you didn't play golf! Evenings were too quiet and any twenty year olds would've been bored to tears. There were no other restaurants or nightlife nearby and you always needed a car with a driver to go anywhere which was very costly. Unfortunately the numerous Chinese guests in the hotel were very loud and often rude. Sorry not likely to return again.
Reviewed April 28, 2017
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10.0
Shreans from India
Family with young children
Premier Ocean View
Stayed 2 nights in February 2017
Awesome ”
Grt with kids n family
Reviewed February 22, 2017
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9.6
Leonardo from Australia
Family with young children
Premier Room
Stayed 2 nights in January 2017
A great property fun activities and comfortable rooms”
The property is well managed, confortable and family friendly. Problems are dealt professionally and staff really friendly. Management could be more present. Great stay.
Reviewed January 21, 2017
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7.2
KWANG from South Korea
Family with young children
Deluxe Garden
Stayed 1 night in December 2016
too far and staff's not good. Out of these, others are all good”
too far and staff's not good. Out of these, others are all good
Reviewed December 18, 2016
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9.6
Diana from Sri Lanka
Family with teens
Premier Room
Stayed 2 nights in November 2016
great hotel but..”
everything was great: food, staff and room. Only negative point was during check out. The person in charged our check out for more than half an hour!!!! we has to wait for a long time and they assisted a guest after us before attending to our needs, which was unacceptable. I didnt want to make it a huge issue but because of that i was not satisfied even though everything else was good.
Reviewed November 25, 2016
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12