8.7
Excellent
/10
(3083 reviews)See what guests said
Beach37
Food & Dining19
Housekeeping16
See map
8.6
Excellent
Location rating score
Excellent location
Parking
FREE
Popular landmarks
SM City Cebu11.21 km
Museo Sugbo12.44 km
Fort San Pedro12.62 km
Ayala Center Cebu12.79 km
Cebu Metropolitan Cathedral12.89 km
Basilica De Sto. Nino12.98 km
Magellan's Cross13.04 km
Taoist Temple14.85 km
Chapel of San Pedro Calungsod15.7 km
Tops Lookout17.89 km
Nearby landmarks
Mactan Shrine830 m
Sutukil Seafood Market940 m
Mactan Island Dive Spots3.48 km
K.I.Marine Sports Center - Day Tours3.57 km
Mactan Export Zone4.71 km
Mactan-Cebu International Airport4.71 km
Mactan Marina Mall5.18 km
Olango Wildlife Sanctuary5.38 km
Cebu Yacht Club5.46 km
Mactan Island Golf Club5.5 km
Shangri-La's Mactan Resort and Spa Cebu
Deluxe Room - Bed Shangri-La's Mactan Resort and Spa Cebu
Swimming pool [kids] Shangri-La's Mactan Resort and Spa Cebu
Interior view Shangri-La's Mactan Resort and Spa Cebu
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5-star Resort
Free Wi-Fi

Shangri-La's Mactan Resort and Spa Cebu

Punta Engano Road | P.O. Box 86 , Mactan Island, Cebu, Philippines, 6015 - See map
"Everything was as it has always been, food was great, and the beach clean."
Robert T. - April 5, 2018
Exceptional cleanliness
9.1 rating for cleanliness
Exceptional facilities on premise
9.1 facilities on premise
Exceptional comfort
9.1 room quality and comfort
Exceptional service
9.0 rating for service
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Cebu every 16 minutes on Agoda.com
Value for money8.0
Location rating8.6
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport4.7 km

Rooms available at Shangri-La's Mactan Resort and Spa Cebu

9.1
Exceptional
Room comfort & quality
Deluxe Seaview Room
Deluxe Seaview Room
...
  • Room size: 36 m²/388 ft²
  • Partial sea view
  • 2 single beds
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Panorama Suite
Panorama Suite
...
  • Room size: 72 m²/775 ft²
  • Ocean view
  • 1 king bed
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Ocean Club Room
Ocean Club Room
...
  • Room size: 36 m²/388 ft²
  • Partial sea view
  • 2 single beds or 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds or 1 king bed
Enter dates to see prices
Premier Room
Premier Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds or 1 king bed
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Deluxe Sea View (Main Wing) - Special Offer
Deluxe Sea View (Main Wing) - Special Offer
...
    Enter dates to see prices
    Ocean Club (Ocean Wing) - Special Offer
    Ocean Club (Ocean Wing) - Special Offer
    ...
      Enter dates to see prices
      Deluxe Sea View (Main Wing)
      Deluxe Sea View (Main Wing)
      ...
        Enter dates to see prices
        Ocean Club (Ocean Wing) - Special Offer
        Ocean Club (Ocean Wing) - Special Offer
        ...
          Enter dates to see prices
          Ocean Club (Ocean Wing) - Special Offer
          Ocean Club (Ocean Wing) - Special Offer
          ...
            Enter dates to see prices

            What people love about Shangri-La's Mactan Resort and Spa Cebu

            • 10.0
              Exceptional
              Spaciousness

              "The hotel is huge with many facilities to cater guests."

              Shuohsien

              |

              December 31, 2018

            • 10.0
              Exceptional

              "We have great time do snorkeling safari free by hotel."

              Shuohsien

              |

              December 31, 2018

            • 9.6
              Exceptional

              "Perfect for the business trip i had to attend to."

              Vanessa

              |

              October 16, 2017

            Property ranking|Compared to 2,195 Cebu properties
            See all rankings
            Room comfort score
            9.1/10
            Cleanliness score
            9.1/10
            Service score
            9.0/10
            Room size
            43 sqm.
            Better than
            99
            %
            of Cebu properties
            Better than
            98
            %
            of Cebu properties
            Better than
            97
            %
            of Cebu properties
            Bigger than
            97
            %
            of Cebu properties
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            Overall rating:
            8.7
            Excellent
            3,083 reviews
            Cleanliness
            9.1
            Facilities
            9.1
            Location
            8.6
            Read all reviews >
            What travelers say they love:
            Resort was as expected and more - a paradise tucked away in ...
            Terry from Kuwait
            Couple
            More about Shangri-La's Mactan Resort and Spa Cebu

            More about Shangri-La's Mactan Resort and Spa Cebu

            Far from the hustle and bustle of the city, Shangri-La's Mactan Resort and Spa Cebu offers the perfect ambience and setting for a relaxing getaway. The location is great for tourists due to the proximity to many sightseeing hot spots, including Magellan's Cross, Fort San Pedro, and the Basilica Minore del Santo Niño. The hotel is spread over two wings and provides large, bright, and comfortable rooms and suites, each equipped with modern amenities, including satellite TV and internet access. Guests in the Ocean Wing enjoy an unparalleled level of luxurious amenities and personalized services, privacy, and exclusivity with its separate driveway and rooms close to the beach and an Ocean Wing pool boasting the best views of the sunrise. Recreation on-site includes a choice of six restaurants, a bar, gym, spa, pool, and numerous water sport options. Ocean lovers can sign up for the Discover Scuba Diving program to get an easy introduction to the amazing underwater life of the region.

            Show less

            Most talked about facilities

            Beach
            124 mentions
            Food & Dining
            75 mentions
            Swimming Pool
            60 mentions
            Breakfast
            46 mentions

            What they offer

            6.4
            Good

            "Overall, it's a good one-time experience kind of a resort."

            Rizalina

            |

            November 12, 2018

            View all reviews
            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Property's guest policies

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            Some helpful facts

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            Property announcements

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            Reviews of Shangri-La's Mactan Resort and Spa Cebu from real guests

            Provided by verified guests of Agoda
            8.7
            /
            10
            Cleanliness9.1
            Facilities9.1
            Location8.6
            Room comfort and quality9.1
            Service9.0
            Value for money8.0
            High score for Cebu
            Rating
            9+ Exceptional (1053)
            8-9 Excellent (532)
            7-8 Very Good (341)
            6-7 Good (110)
            <6 Below Expectation (138)
            Time of the year
            Mar - May (491)
            Jun - Aug (599)
            Sep - Nov (578)
            Dec - Feb (506)
            Don't miss out!Users are booking a place in Cebu every 16 minutes on Agoda.com
            All guests (3083)
            All room types
            All languages

            Show reviews that mention 

            Showing 2174 verified guest comments
            12345
            9.6
            Exceptional
            Isobel from Australia
            Group
            Deluxe Double Room Sea View (Main Wing)
            Stayed 1 night in June 2019

            Exceptional”

            Really beautiful place to stay. So much for the kids to do, views from the room were just lovely. Staff were so accommodating and a pleasure to be around. Breakfast outstanding. Obviously the price of soft drinks were inflated, but there was good value in happy hour for the adults.. perhaps it should also include something for the children. Every other thing was fantastic!

            Reviewed July 03, 2019
            9.2
            Exceptional
            Violeta from Canada
            Family with teens
            Deluxe Double Room (Main Wing)
            Stayed 1 night in June 2019

            Many Great Activities”

            The resort had many activities with easy access. The service at the activities was very accommodating, especially Julie who worked at the beach, who assisted us to get gear for snorkelling. The breakfast buffet was good and had a wide variety of options, however, the service was fairly slow for me when ordering a la Carte later in the evening (it was not crowded at all). Other than this, the lobby and cleaning staff were excellent, friendly and accommodating.

            Reviewed June 08, 2019
            10.0
            Exceptional
            Christina from Philippines
            Family with young children
            Deluxe Double Room Sea View (Main Wing)
            Stayed 4 nights in May 2019

            Second home in Cebu ”

            Shangri-la Mactan is the only resort we stay in. Quite frankly, we go to Cebu just to stay in this resort. The staff are always friendly and helpful. Mike of Tides (restaurant) is one of the nicest and most helpful people in the resort. He always takes care of us when we’re there. The beachfront is gorgeous. My kids always have a wonderful time snorkeling. The amenities are fantastic. Food is consistently good. When you ask my kids what Cebu means to them, it’s a given that they’ll say it’s Shangri-La Mactan. They know no other place. To us, this resort is our home in Cebu.

            Reviewed June 04, 2019
            8.4
            Excellent
            Gaylord from Philippines
            Family with young children
            Deluxe Double Room (Main Wing)
            Stayed 2 nights in April 2019

            Real nice but too expensive nowadays”

            We've been going to this hotel every year for a decade now. It's still lovely...the best in Cebu. But there's nothing new even though the price keeps on increasing every year. I'm sorry, but it's not worthy anymore unless you're filthy rich.

            Reviewed May 20, 2019
            10.0
            Exceptional
            Van from Vietnam
            Family with young children
            Deluxe Double Room (Main Wing)
            Stayed 4 nights in April 2019

            Exceptional”

            We had great fun here. Love this resort so much. Near the airport. Good security. Awsome beach with plenty of fishes. You can even see the reef only 30m far from the beach. Perfect for snorkeling. Our kids love it so much.

            Reviewed May 05, 2019
            9.2
            Exceptional
            Thea from Philippines
            Family with young children
            Deluxe Double Room (Main Wing)
            Stayed 2 nights in April 2019

            The best resort hotel in Mactan!!!”

            The best resort hotel in Mactan, staff are very friendly and accommodating. You will never get bored in this hotel. There is a play area and timezone for kids, game area for adults plus food in all their restaurants is so good!! Not to mention the huge pool for adults and pool slides for kids.

            Reviewed May 04, 2019
            3.6
            Manuel from Philippines
            Group
            Deluxe Double Room Sea View (Main Wing)
            Stayed 2 nights in June 2019

            Never again”

            Your security staff near the xray kept on harassing us. they ask us to rent the towel which we already rent thru the gym facility but still had to harassed us with these lousy green towel. as if we were stealing it. It was not even quality and had holes on them. my gosh it was only a towel so many fuss about it. Please retrain your security on how to speak with guest.

            Reviewed July 08, 2019
            9.6
            Exceptional
            Rey from Philippines
            Family with teens
            Deluxe Double Room (Main Wing)
            Stayed 2 nights in April 2019

            Perfect place to spend any vacation ... if you got the budget”

            This is probably our 4th stay in this resort. The quality of service and excellent facilities always amazes me, all the way from check-in to check-out. Would like to commend a few staff, the lady who facilitated our check-in (sorry forgot to take your name) and 3 other staff in Tides restaurant (Val, Ingrid, Nixel). The housekeeping crew and rest of the staff are very friendly and accommodating. I have to give 4-star for the value for money as we do find it a bit expensive.

            Reviewed April 24, 2019
            8.4
            Excellent
            daniel from United States
            Solo traveler
            Ocean Club Double (Ocean Wing) with Round Trip Airport Shuttle
            Stayed 1 night in June 2019

            Very nice ”

            Convenient

            Reviewed July 04, 2019
            10.0
            Exceptional
            Vivian from Philippines
            Family with teens
            Ocean Club Double (Ocean Wing) with Round Trip Airport Shuttle
            Stayed 2 nights in June 2019

            Excellent! Great Experience ”

            Excellent. Very good and satisfy in all. It’s sooo great. Come back very soon. I like it all

            Reviewed June 30, 2019
            10.0
            Exceptional
            Jaslyn
            Couple
            Deluxe Double Room (Main Wing)
            Stayed 3 nights in November 2018

            LOVE IT! MADE MY TRIP ENJOYABLE AND PERFECT!”

            Shangri-la is pricey but it is worth every single cent! It is very family friendly and it has tons of entertainment on its property. Love how its shores are never affected by low tide, got a great deep tan while snorkeling and taking lotsa close up photos with lil fishes swimming up to me. I celebrated my anniversary at Shangri-la, and they brought wine and cake up to my room which was so unexpected. On the day of my anniversary, while I was enjoying my dinner with my husband at the beautiful Cowrie Cove during sunset, the hotel staff went up to my room and threw rose petals and roses all over my bed and made cute swans. I love the hotel security and how the hotel provided shuttles to and from popular malls. Shangri-la is awesome!

            Reviewed June 07, 2019
            9.6
            Exceptional
            Edward from Philippines
            Family with young children
            Deluxe Double Room (Main Wing)
            Stayed 2 nights in May 2019

            Very impressed with the facilities especially for kids. ”

            Great facilities for kids which includes play areas with slides, daily activities, a cool water playground, huge pools and an arcade. Beach was good too with lots of fishes swimming. Food was pretty decent and is a bit pricey as expected.

            Reviewed May 27, 2019
            6.8
            Good
            HYE from South Korea
            Family with young children
            Deluxe Double Room (Main Wing)
            Stayed 2 nights in April 2019

            The horrible experience i've never had ”

            It wasn't 5 stars hotel at all. We stayed 2nights. one night room has many ants So, we decided to change the room. Change the room no view but it was ok because there's no ants. but second day we finished swim and went room take shower the shower boose doesn't working twice time. I & my daughter catch a cold. I paid more $600 but it's not valuable price.

            Reviewed May 08, 2019
            9.6
            Exceptional
            Kannan from Singapore
            Family with young children
            Premier Double Room (Ocean Wing) with Round Trip Airport Shuttle
            Stayed 4 nights in October 2018

            Relaxing and best Stayed”

            Facilities are very good. The dinner buffet is best with some entertainment. We relaxed and enjoyed our stay. Recommended for couple and family because there are lots of entertainment. No need to worry about snorkeling because it just in front of the beach and children are enjoying it.

            Reviewed May 04, 2019
            9.6
            Exceptional
            rayoung from South Korea
            Solo traveler
            Deluxe Double Room Sea View (Main Wing)
            Stayed 4 nights in January 2019

            Amazing staff members”

            Great service! great staff! Amazing private beach with colourful fish Very suitable for family trip. A safe relaxing resort I highly recommend! Breakfast buffet "tides" is a little packed in the morning come after 9 or before 8:20

            Reviewed January 22, 2019

            Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager

            Responded February 28, 2019
            Shangri-La's Mactan Resort and Spa Cebu
            10.0
            Exceptional
            Korina from Philippines
            Group
            Deluxe Family Room (Main Wing)
            Stayed 1 night in November 2018

            Worth your money”

            I thoroughly enjoyed staying at Shangri-la, even if it was just for a night. Overall service was superb. The breakfast was amazing. We had a chance to hang out at Cowrie Cove and had some drinks, I love the ambience and the vibe of the place. They have their own DJ to play you some music and she was wonderful. The beach was awesome, there's also a part where you can swim with fishes. They have snorkelling gear and diving gear available for rent if you're into that.

            Reviewed November 22, 2018

            Dear Korina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager

            Responded November 27, 2018
            Shangri-La's Mactan Resort and Spa Cebu
            10.0
            Exceptional
            Dan from Japan
            Family with teens
            Deluxe Double Room (Main Wing)
            Stayed 2 nights in March 2019

            Refreshing, relaxing hotel. Very clean and great atmosphere”

            Place to refresh, very nice property, away from chaos If you want to relax, refresh, highly recommendable property. No need to worry about security, missing out from fun as long as you like to stay in the hotel. If you would like to minimize the expensive, this may not be for you. If going to the city for shopping, dinner, or sight seen, be prepared for some drive in the traffic.Remember that the hotel is resort, not in the city.

            Reviewed April 02, 2019

            Dear Dan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager

            Responded April 10, 2019
            Shangri-La's Mactan Resort and Spa Cebu
            10.0
            Exceptional
            Dan from Japan
            Family with teens
            Deluxe Double Room (Main Wing)
            Stayed 2 nights in March 2019

            Place to refresh, very nice property, away from chaos”

            Place to refresh, very nice property, away from chaos If you want to relax, refresh, highly recommendable property. No need to worry about security, missing out from fun as long as you like to stay in the hotel. If you would like to minimize the expensive, this may not be for you. If going to the city for shopping, dinner, or sight seen, be prepared for some drive in the traffic.Remember that the hotel is resort, not in the city.

            Reviewed April 02, 2019

            Dear Dan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager

            Responded April 10, 2019
            Shangri-La's Mactan Resort and Spa Cebu
            8.8
            Excellent
            Bart from Belgium
            Family with young children
            Deluxe Room
            Stayed 3 nights in March 2018

            Very nice hotel, but the price-quality is out of balance”

            Hi, I'm a European guy married to a Filipina and we visit luxury resorts from time to time. Although you can really have a nice time and the Shangri-La and really relax, I have no choice but be sceptical about the value-for-money quotation on this property. Not only are the rooms really expensive, they also charge you huge amounts for drinks and food consumed in the hotel. This is normally not the case in a country such as the Philippines. I have seen other resorts in the Philippines who offer the same value for much less, and where ordering food and drinks in the hotel are much much much cheaper for the same quality. If you want to be 100% of a good time, and money is not an issue, this is your place though. In terms of quality, Shangrli-La will not disappoint you.

            Reviewed March 17, 2019

            Dear Bart, Thank you for sharing your experience with us. We value your feedback and we have noted them down for our action. However, I’m upset to know your sentiments about our prices, especially since have a wide range of deluxe cuisines, activities, and services that offer great value for money. Having said that, we hope to have the opportunity to welcome you back and delight you with an excellent stay next time. Best regards, René D. Egle, General Manager

            Responded April 10, 2019
            Shangri-La's Mactan Resort and Spa Cebu
            9.6
            Exceptional
            Maria from Japan
            Family with young children
            Deluxe Double Room Sea View (Main Wing)
            Stayed 1 night in January 2019

            Our overall experienced was great.”

            We had a great stay in Shangrila and NAREEN, the GS supervisor was very accommodating. She assisted us from the lobby when we checked-in up to our room and until our check-out. The room that we've stayed was perfect and the facilities in the whole resort was good, my son and husband enjoyed the our whole stay in your resort.

            Reviewed March 12, 2019

            Dear Maria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager

            Responded April 10, 2019
            Shangri-La's Mactan Resort and Spa Cebu
            12345
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            • Excellent location
            • SM City Cebu