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8.9
Excellent
1,930 reviews
1,930 reviews
"Staff friendly, room clean, beach clean too."
"My sis and I enjoyed our stay , friendly staff, clean room and beautiful food."
"Best hotel to relax and away from city"
"The location is very nice, with a great beach, the building is well incorporated in the surrounding hill, nice pool, nice restaurants."
"Really nice view and spacious room."
8.5
Excellent
Location rating score
Shangri-La Rasa Ria, Kota Kinabalu
Conveniently situated in the Tuaran part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Travel sustainable property
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Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Kids club
Fitness center
Bicycles
Check-in/out [express]
3 travelers have booked today.
Value for money | 8.9 |
Location rating | 8.5 |
Nearest airport | Kota Kinabalu International Airport (BKI) |
Distance to airport | 27.9 km |
What time is check-in and check-out at Shangri-La Rasa Ria, Kota Kinabalu?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Shangri-La Rasa Ria, Kota Kinabalu?
A stay at Shangri-La Rasa Ria, Kota Kinabalu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Shangri-La Rasa Ria, Kota Kinabalu has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the resort can arrange car rental for you.
What is the smoking policy at Shangri-La Rasa Ria, Kota Kinabalu?
Shangri-La Rasa Ria, Kota Kinabalu does not permit smoking in any of its rooms, but allows smoking in designated areas.
10
"Staff friendly, room clean, beach clean too."
Loh
|
March 7, 2023
9.6
"My sis and I enjoyed our stay , friendly staff, clean room and beautiful food."
Alletta
|
December 28, 2022
9.6
"Best hotel to relax and away from city"
Nur
|
December 22, 2022
Set amidst a nature reserve overlooking the South China Sea, Shangri-La Rasa Ria, Kota Kinabalu features relaxing stays in elegantly furnished guest rooms. It boasts an outdoor swimming pool, a golf course and 6 dining options. Free private parking is provided and free Wi-Fi is accessible throughout. Decorated in earthy tones, every room is fitted with a flat-screen TV, a minibar and coffee/tea making facilities. Guests enjoy views of the garden or sea from the private balcony. For your comfort, luxury Shangri-La Rasa Ria, Kota Kinabalu toiletries and bathrobes are included. Offering a vast selection of international cuisines, such as Japanese, Western, Malaysian and Oriental cuisine restaurants, this resort also offers a beachside bar and a music lounge for a relaxing drink. Guests can approach the 24-hour front desk for tour arrangements and outdoor activities, such as horse riding and jungle trekking. Alternatively, guests can indulge in a variety of spa treatments at the in-house spa. Kota Kinabalu is 35 km from Shangri-La Rasa Ria, Kota Kinabalu, while Kinabalu Mountain is 72 km away. The nearest airport is Kota Kinabalu International Airport, a 40 km drive from the property.
9.3
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Shangri-La Rasa Ria, Kota Kinabalu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.
Show reviews that mention
First Time, Love It”
It was my first time stay here, i requested a honeymoon surprise preparation to my wife through Agoda message, and they really did it. and my wife are surprised to look at the preparation. Basically they put some leaves and roses buds on bed, and thank you for the sweet and delicious macarons, chocolate cakes. Stay - spacious room and sea view, really feel comfortable and good sleeping. Food - a variety of breakfast buffet selection. Walking to the seaside and watch sunset, its a must. Oh, i had a fun time with my baby daughter at the swimming pool with a cute water slide. Overall, definitely a great time enjoy my stay. Highly recommended.
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Outstanding service ”
An excellent hotel - the best we've stayed in in Sabah. We were most impressed by the outstanding customer service and attention to detail and cleanliness during the RMCO. Staff disinfected chairs and tables carefully and provided envelopes to store face masks in the dining room. Staff knew what they were doing and preempted situations. We loved the refillable eco water bottles in the room. Facilities are excellent. Indian food was outstanding. The best thing was the bargain price at this time!
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Its a marvellous.”
We have a wonderful moment and really nice places to stay and holiday with family. With upgraded room to Ocean wing, my family really enjoy the room and views. Room very clean, spacy (with huge bath tub) and ready with extra beds. Superb sevice and option by reception. Staff also very friendly and very helpful. Thanks to Mr Sopry for the kindness and guidance. Swimming pool really good with slide. My kids really like it. Nice food, views and environment. We will visit here again in future.
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Excellent service”
Our experience during our 2 nights (13/5-15/5) in Rasa Ria was wonderful and was a very precious moment. From checking in until our last day everything went very well couldn't agree anymore everything was so perfect! We requested for early check in and no problem on that,we got our room I think was upgraded to seaview since we are celebrating our anniversary after the pandemic and we got a cake too. bed was decorated with anniversary wording wishes. On our 2nd night we made a dinner reservation at Tepi Laut, to our surprise staff was very friendly and helpful. We couldn't remember who is the staff who made our dinner reservation because she said she remembered our room no with my name, that staff was superb and friendly. On our 2nd day I went to The Spa, my masseuse that time was Ms. Dora,such a wonderful staff,she really made my body relaxed! The bellman Mr. Fris was very thoughtful and informative, the service staff at Coffee Terrace also very helpful , front desk too are very helpful and delighting.we couldn't remember all the staff who have assisted us during our time there because their service brought joy n happiness during our stay! Keep it up Rasa Ria Resort,we will definitely coming back!
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Best Experience ”
Went here with my friends for staycation and it was an amazing experience. Room are spacious, beach are so pretty and clean, staff are friendly and helpful and the resort is absolutely beautiful. Will definitely come again!
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Pleasant Stay”
It was a spacious room with some toys and stationeries for kids. We went for nature walk in Rasa Ria Reserve. Recommended walk as you will get to see the breathtaking view of Mount Kinabalu and South China Sea. The only thing that need to improve is the controlling of crowd for the buffet breakfast. We were rejected to dine in at the Coffee Terrace and could hardly get an empty table at Tepi Laut.
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Awesome place!”
Cozzy and great surounding to relax with kids.complete facilities in one place.foods was great.very clean.need more time to stay if wanna try all experience.keep up!
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Exceptional location, awesome friendly staff ”
This is the second time we visited in less than 6 months. We celebrated our mom’s birthday this round and Rasa Ria did not fail to deliver. We love the beach and the activities offered. The food at Tepi Laut has impressed us yet again. This is definitely the place we will visit again in the near future.
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Great hospitality”
Though we got our room much later then expected (we had to wait 4 hours for the room to be ready), the staffs were nice enough to make sure we were compensated (free lunch the next day and offered a late check-out). The staffs were accommodating and hospitable.
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Feels like Bali 🤩🤩🤩🤩🤩”
Super friendly staff, the hospitality is superb. Worth every cents of the money spent here. A vast array of food selection, so much activities to get done during the stay. Will surely come again. 100 % recommended!!
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Improvement of the Hotel Management”
A Malay woman stood right next to me and said she had been waiting for the room key for 3 hours. When it was my turn, I was also told to wait until the room key was ready and I got the key at 5:20pm. They should get a better handle on these problems so that guests do not have to wait so long for the key. We check in around 2pm and get the key around 5pm. 3 hours, who is going to compensate for this time? We can rest for 2 hours in the hotel before going to the water park, etc. It was very tiring, especially for me travelling with a child. We travelled 4 hours from our hometown to here before we reached the hotel. In the end we had to wait another 3 hours for the room key! Unbelievable!
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Exceptional”
Food is delicious. Pool is nice and fun. Got kids activities. Staffs are friendly. Suitable to bring your kids here, they will love it and convenient for the parents.
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Wonderful resort for perfect vacation”
Rooms are not new yet well maintained. Great quality and variety of food especially the buffet meals. Many outdoor activities offered. Fantastic pools and beach.
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Recommended ”
The resort is suitable for relaxing and holidays for all ages. There are many activities conducted here. The staffs are really friendly and helpful. I’m looking foward for my next holiday here.
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Romantic Restful Rasaria”
My room was garden wing, and I visited with my family. I thought 1 hour long from city is far away. But at the moment I first saw my room's view my family happily moaned because of the nature view. Our journey to Rasa Ria was too long and tired. Because of corona virus, even we were not sick we had to afraid and kept nervous from our home to Kota. But Rasa Ria showed us warm heart service. Especially Korean Guest Coordinator 서은주(Elva) understood our situation and we were not good at English so She helped us a lot. In our short vacation, we really appreciated about her service and friendship. Rasa Ria's clean and safe environment was also great then I expected. We had to check our fever when we come back to resort and eat breakfast. It made us feel relieved. We could relax during staying in Rasa Ria. I hope nature, Fire Flies keep alive and safe. The waves were so powerful while we were staying, we could not use other sea activities. Thank you for your sevice, I and my family mad
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Weekend well spent!”
Great resort with ample activities for the kids. the pool is spacious & i really love the ice cream parlour. The staffs are friendly. I really love this place!
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Great resort for perfect vacation”
Rooms are not new yet well maintained. Great quality and variety of food especially the buffet meals. Many outdoor activities offered. Fantastic pools and beach.
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Exceptional”
Checked in to Rasa Ria over the weekend (just me and wife) after staying in KK town attending conference. Our second Shangri-La after one in Penang, and never failed to impress us. Next trip this coming September with the kids!
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The Best Experience Ever!”
My family enjoyed our stay and we love the experience here.. The staffs, food, facilities & amenities, is perfect.. Definitely will come back again ♥️..
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Nice!”
2d1n was not enough for me. Next time I will be book for 2 night. I have missed the complimentary kayaking and also I missed the wall climbing and cycling. Hahaha hais
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