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Shangri-La Rasa Ria, Kota Kinabalu
Shangri-La Rasa Ria, Kota Kinabalu
Shangri-La Rasa Ria, Kota Kinabalu
Shangri-La Rasa Ria, Kota Kinabalu
Shangri-La Rasa Ria, Kota Kinabalu
Shangri-La Rasa Ria, Kota Kinabalu
Shangri-La Rasa Ria, Kota Kinabalu

Removed from saved list

8.7

Excellent

4,116 reviews

4,116 reviews

Beach28
View28
Food & Dining17

Shangri-la Rasa Ria is a great place for peaceful and calm relaxation, away from the hustle and bustle of the city.

Canace
- Mar 3, 2022
Highly rated by guests – 94% would recommend
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Poring Hot Springs 15.9 km
Signal Hill Observatory Platform 20.2 km
Kota Kinabalu City Mosque 20.3 km
Gaya Street Sunday Market 20.6 km
Night Market 21.0 km
Mamutik Island 21.4 km
Tunku Abdul Rahman Marine Park 22.2 km
Sapi Island 22.3 km
Sabah State Museum 23.1 km
Manukan Island 25.6 km
Nearby landmarks
Tennis Court 250 m
Shangri-La's Orangutan Care Project 370 m
Dalit Bay Golf & Country Club - Kota Kinabalu 540 m
Mengkabong Bay 2.9 km
flood retention pond 6.0 km
Nexus Resort & Spa Karambunai 6.1 km
Tuaran Dental Clinic 7.9 km
Blok Pesakit Luar 7.9 km
Hospital Tuaran 8.0 km
Blok Utama 8.0 km

Shangri-La Rasa Ria, Kota Kinabalu

Pantai Dalit Beach P.O. Box 600, Tuaran, Kota Kinabalu, Malaysia, 89208 - See map

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Eco & Adventure
Canoeing
Hiking
Horseback riding
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Golf course [on-site]

Spa

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

7 travelers have booked today.

Value for money8.3
Distance to city center35 km
Location rating7.9
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport27.8 km

Rooms available at Shangri-La Rasa Ria, Kota Kinabalu

Exceptional
Room comfort & quality

9.1

Garden Wing Deluxe Family Room
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 1 king bed and 2 bunk beds ...
Enter dates to see prices
Garden Wing Deluxe Double Room with Sea View
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Garden Wing Deluxe Twin Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Garden Wing Deluxe King Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Garden Wing Deluxe Twin Room with Sea View
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 2 single beds or 1 sofa bed
Enter dates to see prices
Garden Wing Executive Suite
...
  • Room size: 72 m²/775 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Ocean Wing Junior Suite Sea View King Room with Special Privileges
...
  • Room size: 90 m²/969 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Ocean Wing Junior Suite Sea View Twin Room with Special Privileges
...
  • Room size: 90 m²/969 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Ocean Wing Junior Suite Garden View King Room with Special Privileges
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Ocean Wing Junior Suite Garden View Twin Room with Special Privileges
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Shangri-La Rasa Ria, Kota Kinabalu have a hot tub?

Shangri Las Rasa Ria Resort and Spa Kota Kinabalu does not have a hot tub.

What time is check-in and check-out at Shangri-La Rasa Ria, Kota Kinabalu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shangri-La Rasa Ria, Kota Kinabalu?

Shangri-La Rasa Ria, Kota Kinabalu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 275 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Shangri-La Rasa Ria, Kota Kinabalu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Shangri-La Rasa Ria, Kota Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Shangri-La Rasa Ria, Kota Kinabalu?

Start your mornings right, with the continental and buffet breakfast options offered at Shangri-La Rasa Ria, Kota Kinabalu. Adults can enjoy breakfast offered with an additional charge of 48 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Shangri-La Rasa Ria, Kota Kinabalu?

Shangri-La Rasa Ria, Kota Kinabalu features 5 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

Can special events be hosted at Shangri-La Rasa Ria, Kota Kinabalu?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Shangri-La Rasa Ria, Kota Kinabalu. Services for event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Shangri-La Rasa Ria, Kota Kinabalu?

On-site venues and convenient event services make Shangri-La Rasa Ria, Kota Kinabalu an ideal choice for hosting corporate events. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Shangri-La Rasa Ria, Kota Kinabalu?

Shangri-La Rasa Ria, Kota Kinabalu does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Shangri-La Rasa Ria, Kota Kinabalu?

Shangri-La Rasa Ria, Kota Kinabalu’s neighborhood is Tuaran which includes popular restaurants such as Coast Restaurant at Shangri-La's Rasa Ria Resort, Kozan Teppanyaki at Shangri-La's Rasa Ria Resort and Naan - Flavours of India at Shangri-La's Rasa Ria Resort.

What are popular attractions near Shangri-La Rasa Ria, Kota Kinabalu?

Shangri-La Rasa Ria, Kota Kinabalu’s location in the Tuaran neighborhood makes it close to famous attractions including Masjid, Padang Tuaran and Pagoda.

What popular natural sightseeing spots are close to Shangri-La Rasa Ria, Kota Kinabalu?

Shangri-La Rasa Ria, Kota Kinabalu’s nearby natural sights include Shangri-La's Orangutan Care Project, Mengkabong Bay and Bukit Giling located in the same Tuaran area.

Show more questions
See map

Explore the neighborhood

What people love about Shangri-La Rasa Ria, Kota Kinabalu

  • 10

    Exceptional

    "Shangri-la Rasa Ria is a great place for peaceful and calm relaxation, away from the hustle and bustle of the city."

    Canace

    |

    March 3, 2022

  • 10

    Exceptional
    Spaciousness

    "The resort is tastefully designed, spacious and rooms are so comfortable."

    Canace

    |

    March 3, 2022

  • 10

    Exceptional

    "Good services 😊"

    SITI

    |

    February 27, 2022

Property ranking|Compared to 1,237 Kota Kinabalu properties
See all rankings
Room comfort score
9.1/10
Service score
9.2/10
Cleanliness score
9.2/10
Value for money score
8.3/10
Better than
99
%
of Kota Kinabalu properties
Better than
95
%
of Kota Kinabalu properties
Better than
95
%
of Kota Kinabalu properties
Better than
86
%
of Kota Kinabalu properties
Overall rating:

8.7

Excellent
4,116 reviews
Cleanliness
9.2
Facilities
9.1
Location
7.9
Read all reviews >
What travelers say they love:
I will definitely stay here again if I have a next trip .
Lai from Malaysia
Group
More about Shangri-La Rasa Ria, Kota Kinabalu

More about Shangri-La Rasa Ria, Kota Kinabalu

Shangri-La Rasa Ria, Kota Kinabalu

Take everything available in Kota Kinabalu with a comfort stay at Shangri-La Rasa Ria, Kota Kinabalu.
Shangri-La Rasa Ria, Kota Kinabalu provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the resort make it easy to plan your day trips, sightseeing, and more around Kota Kinabalu.
If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Shangri-La Rasa Ria, Kota Kinabalu. Some rooms at Shangri-La Rasa Ria, Kota Kinabalu are equipped with air conditioning for your convenience. Some rooms at Shangri-La Rasa Ria, Kota Kinabalu even come with extra design features such as a balcony or terrace. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for all guests.
The resort also offers mini bar in the rooms for when you feel like needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer and bathrobes in selected rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Shangri-La Rasa Ria, Kota Kinabalu. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at Shangri-La Rasa Ria, Kota Kinabalu with all the activities and facilities provided. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like snorkeling, non-motorized water sports and motorized water sports. If you like water sports, you'll appreciate the convenience of watersports equipment rentals, boats and canoes provided by Shangri-La Rasa Ria, Kota Kinabalu.
Get the family involved in activities such as horse riding. Have fun without traveling far, by taking advantage of the ping-pong table, tennis court, golf course on site and hiking trails at Shangri-La Rasa Ria, Kota Kinabalu. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Reasons to stay here

Guests who stayed here rated the facilities above 95% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated it above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Kota Kinabalu.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Beach

84 mentions

Swimming Pool

79 mentions

Food & Dining

65 mentions

Breakfast

40 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Korean
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Boating
  • Canoeing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Massage
  • Mini golf course
  • Private beach
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Internet access – wireless
  • Ironing facilities
Food and dining
Restaurants on site

Coffee Terrace

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Tepi Laut

  • Cuisine: Asian, Local, Malaysian
  • Menu: Buffet, A-la-carte

Oceano - Italian Restaurant

  • Cuisine: Italian

Kozan Teppanyaki

  • Cuisine: Japanese
  • Menu: Buffet

Naan - Flavours of India

  • Cuisine: Indian
  • Menu: Buffet
Location
Pantai Dalit Beach P.O. Box 600, Tuaran, Kota Kinabalu, Malaysia, 89208
Very good
Location

7.9

Airports

  • Kota Kinabalu International Airport (BKI)
    27.8 km
  • Kudat Airport (KUD)
    114.6 km

Public transportation

  • North Bus Terminal
    17.9 km

Hospital or clinic

  • Tuaran Dental Clinic
    7.9 km

Convenience store

  • On-site
What's nearby

Popular landmarks

  • Poring Hot Springs
    15.9 km
  • Signal Hill Observatory Platform
    20.2 km
  • Kota Kinabalu City Mosque
    20.3 km
  • Gaya Street Sunday Market
    20.6 km
  • Night Market
    21.0 km
  • Mamutik Island
    21.4 km
  • Tunku Abdul Rahman Marine Park
    22.2 km
  • Sapi Island
    22.3 km
  • Sabah State Museum
    23.1 km
  • Manukan Island
    25.6 km

Nearby landmarks

  • Tennis Court
    250 m
  • Shangri-La's Orangutan Care Project
    370 m
  • Dalit Bay Golf & Country Club - Kota Kinabalu
    540 m
  • Mengkabong Bay
    2.9 km
  • flood retention pond
    6.0 km
  • Nexus Resort & Spa Karambunai
    6.1 km
  • Tuaran Dental Clinic
    7.9 km
  • Blok Pesakit Luar
    7.9 km
  • Hospital Tuaran
    8.0 km
  • Blok Utama
    8.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 6-11 years old will be charged MYR 45 for breakfast per day.
  • Children 12 years and over are considered as adults.
  • Maximum 2 children under 6 years old will receive breakfast free of charge. Any additional child will be charged an extra fee.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee275 MYR
  • Distance from city center35 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)48 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors6
  • Number of restaurants5
  • Number of rooms 499
  • Room voltage220
  • Year property opened1996
  • Most recent renovation2014

Parking

  • Daily parking fee0 MYR
Property announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Reviews of Shangri-La Rasa Ria, Kota Kinabalu from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities9.1
Location7.9
Room comfort and quality9.1
Service9.2
Value for money8.3
High score for Kota Kinabalu
Rating
9+ Exceptional (777)
8-9 Excellent (484)
7-8 Very Good (316)
6-7 Good (99)
<6 Below Expectation (97)
Time of the year
Mar - May (388)
Jun - Aug (498)
Sep - Nov (393)
Dec - Feb (494)
All guests (2,491)
All room types
All languages

Show reviews that mention 

Showing 1,773 verified guest comments
12345
9.3
Exceptional
Phetchara from Thailand
Couple
Stayed 2 nights in January 2008

Bornean hospitality at its best”

That we had to wait 15 minutes for our room to be made ready upon our arrival was the only slight against a marvellous two days spent at the Shangri-la Rasa Ria Resort, Kota Kinabalu. The hotel lobby sets a good tone for the resort at large. While not particularly stylish in presentation, its open-plan approach and day-long subtle traditional music makes for a very calm and relaxing atmosphere. Service at the Rasa Ria is probably exactly as seasoned visitors to luxury hotels would expect, but if you're treating yourselves as we were, the genuine warmth that greets your every request is simply delightful, with lots of little appreciative touches everywhere, such as daily weather forecast to help you plan ahead. Indeed, the Rasa Ria would seem like the perfect place to treat yourself, set as it is on a magnificent beach with the rainforest just a stone's throw away. We opted for a standard garden room, which being on the ground floor had the added bonus of easy access to the garden (and beach) from the sliding window. Furnishings were functional rather than breathtaking, but the bed was very comfortable. There are several choices of eateries at the resort, and the food was in general very palatable, though do expect quite a large addition to your bill as without taking a taxi to Kota Kinabalu (and why would you want to do that, frankly) it soon adds up. We might have been fortunate with our timing, or it might simply be the design and capacity of the resort that it never felt busy or clustered during our stay. We made full use of the hotel facilities, including free sessions of tennis, table tennis, bicycle riding, body board surfing and even games of petanque and golf putting. Perfect for keeping a young couple busy. Additionally we paid for horse riding - they have a great beach for it. Having all this at our disposal really made the stay, and actually made the isolation of the resort even more attractive. I certainly hope to return at some point in the future.

Reviewed February 06, 2008

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10.0
Exceptional
Carly from Australia
Couple
Stayed 4 nights in January 2013

Perfect End To An Amazing Holiday”

If you are booking here spend the extra money and stay in the Ocean Wing. It is a must and you will not be disappointed.

My partner and I recently stayed here for 4 nights after a few weeks in Sabah. Early in our trip we were very busy and also trekked Mt Kota Kinabalu. We booked the Premier Ocean Wing King room as a relaxing end to our holiday for some time to unwind. The resort is fantastic. The Ocean Wing is amazing. We loved the pool for Ocean Wing customers only as the other pool was full of young children. The staff around the pool area were very attentive, made great cocktails and also offered a lunch menu. Coast restaurant was lovely for breakfast. Our room however was definitely the highlight. It was the little things which made it so impressive. L’occitane toiletries, turn down service at night, aromatherapy oil burner, fresh fruit daily, private bath and day bed on the balcony. It was bliss. Although we were made aware before we travelled to the resort that some construction work would be in progress during our stay it did not impact on our time there and we were also generously given a room credit each day to compensate which could be used on food, beverage etc. I honestly do not have a negative thing to say about the Shangri-la Rasa Ria Resort. We loved it!

Reviewed January 29, 2013

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10.0
Exceptional
Sam from Hong Kong SAR, China
Family with young children
Stayed 3 nights in August 2013

Fun, enjoyable, relaxe, value and safe”

people, enviorment, by the ocean

I had a terrific time staying at the hotel. I am quite a "fussy" person who travel quite a bit. With disspointment with many 5 stars hotel, but Shangri-la Rasa Ria Resort, to me, is a exceptional friendly "5 Star" place that you can put "disappointment" behind. Come here, sit back, relaxe, enjoy what the hotel has set up and ready for you. Do not let the distance between the hotel and airport scared you, it's only 90 ringgits and 35 minutes sight-seeing drive. Once you get there, you can feel the different of what the hotel has been prepared for anf offer you "by heart" - the reception, the hotel enviorment, the people (staffs including the management), the facilities, the food, the ocean.......etc.. How many times in your life, especially for city people, experienced lying down on the beach, watching the sun going down the horizon. For general class of people, for the kind of affordable cost, Shangri-la Rasa Ria Resort is the place to have a great vacation. Again, thanks to everybody at the hotel, providing me a great place for me and my family for our vacation. KEEP IT UP!!!

Reviewed September 26, 2013

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9.7
Exceptional
Jason from Australia
Couple
Stayed 2 nights in June 2013

Luxurious hotel in a gorgeous setting”

The service, pool and beach

I stayed here with my wife for 2 nights after climbing Mt Kinabalu. It was the perfect way to rest my weary legs! Relaxing by the pool and at the beach was the best way to recover. There are many restaurant choices here including international (both casual and fine dining options), Japanese, Indian and local Malaysian cuisine. All are within easy walking distance of the rooms. We actually stayed in and ordered room service on the first night as there was quite a wide variety of food available on the menu and it came very promptly. The grounds are impeccable and the view of the beach is amazing. I didn't see any other resorts nearby so the only people at the beach were Shangri-La Hotel guests. I'm not sure if it's actually a private beach, but it certainly felt that way. There are even deck chairs and umbrellas setup on the beach for guests! I have stayed at a few Shangri-La hotels/resorts and the service here was up to their usual high standards. The internet is super fast unlike most hotels I've stayed at. There are also some programs available for kids so it's very family friendly. We also did a short tour to see the orangutans as there is a rehabilitation centre there (my wife loves animals!). The cost was 55 ringgit. There's also a canopy walk available for an additional 15 ringgit but we did not do it. The only minor concerns I had with this resort was that it's very far from Kota Kinabalu and the airport (almost 1 hour by taxi) so there are no shopping or eating options here other than those offered at the actual hotel. That means if you are after a cheap eat or decent shopping, look elsewhere. Also, we stayed in the Garden Wing which is very family and kid friendly. However, if you would like a quiet, romantic getaway, you are better off staying in the Ocean Wing. It's a little bit more expensive, but more secluded and I believe that the separate pool there is for Ocean Wing guests only.

Reviewed June 16, 2013

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10.0
Exceptional
Elizabeth from United Kingdom
Couple
Stayed 5 nights in November 2011

The best resort we have ever stayed at:)”

A fabulous place to relax, eat well and see lots of things!

staying five nights at the shangri-la rasa ria resort was really the highlight of our whole holiday. the place was really amazing inspite of the fact that half the resort was going through a refurb while we were there. our room was complete luxury (we got upgraded to an ocean view room) and one of the nicest we have ever had at a shangri la hotel. we loved our room so much we oredered room service every night which was just delicious. all the staff were so friendly and helpful. sitting out at the pool during the day they always came around with free treats like special drinks, ice dream and nibbles. the gym at the hotel was great and we used the tennis courts everyday. we thought the breakfast was one of the best we have ever had. i would say to everyone you want to visit this resort ..... as we are definitely planning on going back!!!

Reviewed November 22, 2011

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8.8
Excellent
Thomas from Germany
Family with young children
Stayed 7 nights in October 2016

Great Resort in Kota Kinabalu”

We had great 7 days in the Shangrila Rasa Ria Resort in Kota Kinabalu. The location is a little bit off (45-60 min to Airport) so it's not a recommended place if you want to discover the scenic spots on around. But it's great for beach vacation with a great beach, great swimming pools and great food. The breakfast in the Oceano Restaruant is especially great with lots of choices - for the lunch/evening there are local, international, Japanese, Italian, Indian cuisine in the resort available, the golf resort some hundred meters away also offers Korean restaurant. The food is not cheap but still reasonable compared to European prices or even Chinese prices. But you will not get the "cheap bite" as on a street food stall. We stayed in the Ocean Wing where the rooms are very spacious and you can use the Ocean Wing swimming pool as well (but we mostly used the Garden Wing Pool as there are the slides for the kids). The Garden Wing rooms also looked nice but smaller - with two kids the Ocean Wing rooms were the better choice. We travelled there beginning of October - the weather was great (around 33 C) with only one rainy day and there was no problem with sand flies as mentioned in some reviews. Staff was very friendly and helpful. There is a shuttle bus to the city - Taxi is around 120 RM to city center.

Reviewed October 12, 2016

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9.3
Exceptional
Suzanne from Australia
Family with teens
Stayed 2 nights in January 2010

Holiday in Sabah”

Fabulous atmosphere and superb food. An excellent place to rest and rejuvenate as well as be active and involved.
A very slow check in procedure but not enough of a hassle as to spoil the experience.

Shangri-la Rasa Ria Resort presents the Malaysian spirit of hospitality at its best. From the moment of arrival you feel immersed in a tropical paradise beside a beautiful ocean. Visiting the Spa located on a secluded island linked to the Resort by a walkway was a highlight. To be pampered in my own private treatment room within a walled garden with the sound of the waves in the distance was true luxury. At the Pepinos Italian restaurant, the menu was exciting and creative and the food served was as good as it sounded. Attention to detail was obvious as our party celebrated 2 birthdays during our stay and surprise birthday cakes were delivered to our rooms. Highly recommended to everyone.

Reviewed January 17, 2010

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9.0
Exceptional
Aurelie from France
Solo traveler
Stayed 5 nights in February 2016

relax and rejuvenate”

staff, location, variety of food

My stay at the Shangri-La's Rasa Ria Resort and Spa was overall wonderful! The location is amazing, quiet and peaceful. The staff is really lovely and works hard to make sure we have a nice experience. The buffet breakfast offers a vast range of western and asian food and they offer gluten free bread (not a wide choice but still there is some). When you sit by the pool, the staff is very attentive and makes sure you always have refreshing drinks throughout the day. A couple of things on the down side: you need to book the restaurants way in advance for dinner as they have limited capacity and get fully booked and the staff doesn't tell you this when you come in (that said whenever I was passing by the restaurants, they were supposed to be full but there were lots of tables available); they offer some teas and coffees in the room but had no peppermint tea and when I asked to have some they said they would charge me for it (they didn't in the end after discussion, but for the price of the room I thought it was a bit much!). Overall, it was very relaxing, the beach is beautiful and it is a very peaceful place. I will most certainly go back!

Reviewed February 14, 2016

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9.0
Exceptional
Tony from Australia
Family with teens
Stayed 2 nights in January 2013

as always a shangri-la never disappoints...”

stuff

we stay at the shangri-la rasa ria resort for only 2 nights after moving from the nexus resort. the food at the nexus resort was so bad we had to leave. we spent nye at the shangri-la and while we where there we managed to arrange only 2 nights from the 2nd of jan. would have moved earlier if they had availability. the stuff at rasa ria are just amazing and really made our stay one to remember. they even waved us off and sang us a goodbye sound, unbelievable really. the food also didn't disappoint us. alway love staying at a shangri-la so thanks once again for a great stay.

Reviewed January 14, 2013

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9.3
Exceptional
Damien from Malaysia
Solo traveler
Stayed 1 night in January 2013

Awesome staff, rooms but pricy”

Things I like/dislike

my whole journey with shangri-la's rasa ria resort is an unforgettable experience. during my arrival, drinks are provided during my check-in process and with a cold towel. deposit for this room is night which is a huge amount of money. when check-in process has been completed, a staff member lead me to the room that i will be staying at. the room itself is huge, with a great size of our own terrace. when i look out, there isn't much privacy for the lower level residences as we can look through their outdoor bathtub. the time that i am staying, there are some projects going on nearby which may have causes some inconveniences for some residences so i have also received a voucher for 2 to the buffet breakfast, a voucher for spa, dining or recreation and a complimentary wine. on top of that, a complimentary fruits platters also provided. i cannot complain with any thing that i have seen or served although i have some disappointment with their restaurant as they told me the wrong process of redeeming the voucher which then lead to confusion for the reception staffs. overall, everything is perfect with the money i have paid for and some awesome compliments that i have received from the hotel.

Reviewed January 19, 2013

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9.7
Exceptional
Russell from Australia
Family with teens
Stayed 5 nights in September 2012

Fantastic resort great service, excellent staff”

Heartfelt service from committed staff

from the moment we arrived until the morning we departed we experienced exceptional service and support from the staff at shangri -la rasa ria. the facilities were excellent from the restaurants to the pool, the spa and nature reserve. we ate at all of the resorts restaurants and were very impressed with the variety and quality of food and the service offered. the nature reserve was an added bonus, our daughter especially enjoyed being a ranger for the day - she not only learnt alot about the orangutans but had a fun time. we would highly recommend this resort for its beach location, facilities but most of all the fabulous staff

Reviewed October 14, 2012

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9.7
Exceptional
Ivana from Australia
Couple
Stayed 3 nights in March 2010

Paradise”

From the minute you arrive at the Shangri La Rasa Ria you feel welcomed by every one at the resort. Staff are friendly & happy to help. The dining facilities are excellent with a wide variety of food available. The rooms are a good size & well worth the money spent. We were impressed when we returned to our room in the evening to find our beds turned down, slippers next to the bed & mosquito buzzer placed in our room & curtains drawn. No detail has been missed at the resort, and I would definetely return to the hotel. Highlughts were being so close to all the wild life, and especially the orangutans.
The bus service to & from town supplied from the hotel - need more times to pick up from town- first pick up from the hotel is at 9am, but the return bus does not pick up until 1:15pm,so we needed to catch a taxi back to the hotel.

The hotel is an absolutely awesome place to syat. There has been no detail missed in the rooms, including the turning down of beds every night & mosquito buzzer placed in the rooms each evening. Altough the hotel is 40 mins from town, there is no real need to leave the resort as there is so many activites to do, or you can simply laze around the pool, you can make up the pace as you go. There is plenty of food choices for any budget. The staff are only too happy to help, and are always smiling & greeting the guests. The absolute highlight was being so close to the wild life, and spending time watching the orangutans which we were lucky enough to see 4 of, on our trip. We defimetely plan to revisit the Shangri- La Rasa Ria in the near future, well worth the money spent on the accomodation.

Reviewed March 29, 2010

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10.0
Exceptional
Tricia from Philippines
Couple
Stayed 1 night in September 2018

exceptional”

Shangri-La’s Rasa Ria Resort & Spa exceeded our expectations. It was everything I hoped for and more. We had our room upgraded to the Ocean Wing and it was the best decision ever. Guests staying at the Ocean Wing get to have unlimited wine and beer from 5-6pm while enjoying the sunset. This resorts also has the best staffs, kind and very accommodating. They have I think 3 swimming pools, 2 of which are exclusive to Ocean Wing guests. The resort is a bit far from the city center, but you’ll still love every single bit of this place - from sunrise to sunset. I’d totally recommend this place to family & friends - a totally world class hotel & service.

Reviewed September 29, 2018

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Dear Tricia We are glad that you enjoyed your stay and thank you for the great review of our hotel and rating us 10! It is great that you've experienced our Ocean Wing room which is a favorite for many of our guest who are looking for a more romantic and relaxing holiday. We look forward to welcoming you and your loved ones back to the Shangri-La's Rasa Ria Resort & Spa in the near future. Sincerely, Alex Phuah Resident Manager hangri-La's Rasa Ria Resort & Spa

Responded October 03, 2018
Shangri-La Rasa Ria, Kota Kinabalu
9.3
Exceptional
GIBSIL from South Korea
Family with young children
Stayed 2 nights in September 2008

rasa ria, it was real resting!”

lovely garden, spacious room, birds singing everywhere, cool sea breeze, perfect pool area with good food and smiling staffs! everything we expected from vacation was there. we loved orangutan watching and it was one of the best moments in that resort. their so to speak 'natural slap stick comedy' gave us a big laugh. such a friendly and cute creature they were! night folk dance of the staffs(especially bamboo dance was good!) was pretty good. free activities such as catamaran sailing, cooking class was provided by the resort, and it was good also. if i come back to kota kinabaly again, definately i'll come back to rasa ria.
too far from down town. with this far location, the resort could keep its serene calm aura, but it is still a fact that rasa ria is 45 minutes far from down town. there are not that much serious cons. small cons i found: about cooking class, the cooking demo table was too high so we couldnt see much what's going in the pot. and also, the staff was grabbing not only food ingredient but enrollment sheet and pencil by turns. also i can't miss commenting on the music of coast. very modern interior, very nice table setting. but the music was poooooor. cynically sounding electronic music never match with romantic dinner. after that meaningless music, a band was on the stage and their jazz... i didnt expect too much but they make too many mistakes.

we went to kota kinabalu just because of rasa ria. its natural setting fronting beautiful sea and little orangutan reserve was quite attractive to us. and we are totally satisfied with what they provided for us. when we arrived, 2 musical players started performing malaysian music with something like xylophone and welcame us. food was also good, and lots of local cusine made it superb. dont miss the food stall style buffet at dinner! i super-loved lotties there. the best area we liked is pool area. there were enough shade around the pool and all kinds of tropical trees were planted. we liked the sunbed there, too. the only con about the pool is that water slide is so small. we spent most of our time around the pool. for my husband, catamaran sailing was the best part. even though we didnt know how to sail it, a very experienced staff in the marine ectivies center called himself as 'captain' and owing to his kindness, we could sail away until i shouted out 'came back!' :) it was thrilling was we enjoyed the whole view of the resort. i can say all staffs there was very gentle and nice!!

Reviewed September 15, 2008

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9.3
Exceptional
Julia from Australia
Solo traveler
Stayed 5 nights in January 2015

Most relaxing five days”

The rainforest room was clean and spacious. The resort facilities including pool and nature reserve and restaurants were all of top standard and the staff were all friendly and extremely helpful

My friend and I stayed at rasa ria for a relaxing resort holiday and well did we achieve it. Impeccable service from the staff, lots of daily activities on offer. We did the village bike ride with Steeley and it was a lot of fun. Great guide. Only wished we had been there to do the market bike ride! Couldn't fault the food at breakfast or at any of the restaurants. The teppan-yaki is a must. Overall a great stay at Shangri-la Rasa Ria Resort.

Reviewed February 04, 2015

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9.0
Exceptional
James from United States
Couple
Stayed 4 nights in September 2008

Wonderful stay at Rasa Ria”

Great staff; friendly and attentive. Beautiful room and landscape. Great food and variety. Great Spa. Nature Preserve with baby orangutan viewing.
Restaurant service can be quite slow. Resort was very full/crowded, especially the pool areas. Lots of kids/families. Far from the center of KK, have to take a taxi and its about 20 min.

We had a great time at the Rasa Ria. The staff were wonderful, attentive, friendly, and really made the stay enjoyable. As a couple, we enjoyed a romantic getaway, but note, its a very kid friendly place, tons of families, so pick another resort if you don't want to be surrounded by that. However, we did the couples spa treatment, and it was truly great. The restaurants were 5 star, really good variety of items, and reasonably priced, since it is Malaysia. The highlight for us was going to their Nature Preserve to see the baby orangutans-a must see!! Check-in took a while, but they served us welcome drinks and apologized for the wait. One of the buffet restaurants (can't remember the name, but its right near the pool by the Garden Wing) that also served a la carte items took literally 45 minutes to bring us pasta and a quiche! And the restaurant wasn't even full because it was before the dinner time rush! We complained b/c we were going to miss a Spa appointment if we had stayed around for dessert. We told them we wanted a complimentary dessert and would come back later that night to get it, and the manager happily complied. Also note, there is nothing around the resort vicinity to see, its quite far and secluded from KK. The closest shopping areas are 20 min away by taxi. So you will likely stay at the resort the whole time.

Reviewed November 23, 2008

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8.7
Excellent
Andrea from Switzerland
Couple
Stayed 5 nights in August 2015

Relaxing stay in the nature”

Location, facilities, room comfort

We went to Shagri- La Rasa Ria in August 2015 to celebrate our 2nd year anniversary. The hotel is 30minutes drive from Kota Kinabalu, in a reclusive location featuring a very picturesque beach and forest. The resort has all sort of features and attractions to attract families with kids and honeymooners, such as horse riding, spa, golf, orangutan watching, etc. The resort also offers a good variety of restaurants. Overall the experience was very nice and pleasant.

Reviewed August 23, 2015

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9.7
Exceptional
Matthew from United Kingdom
Couple
Stayed 4 nights in October 2015

wonderful stay in Borneo!”

The Orrangutan sanctuary, the Teppanyaki restaurant and the wonderful rooms

We had a wonderful four night stay at the Shangri-La's Rasa Ria resort. The Teppanyaki restaurant was a class evening of wonderful food and entertainment, and we all had a thoroughly enjoyable time. Without a doubt, the rooms in the Ocean Wing resort are exceptional, and the outdoor bath overlooking the sea made for a perfect setting - especially in the evening with the rain thundering down around us - an amazing way to experience the outskirts of the rain forest! The Orangutan sanctuary will delight visitors of all ages, and was particularly good at explaining the conservation work that goes behind the reintergration of the animals. this resort would be perfect for couples or families - it is suited well to both, and very well laid out so as to maximise the experience for each group thank you all!

Reviewed October 27, 2015

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9.7
Exceptional
Tracey from United Kingdom
Couple
Stayed 4 nights in October 2009

Rasa Ria Shangri La ”

friendly helpful & attentive staff, excellent service, great food, clean beach, orangutans in the nature reserve which is part of the resort.
if being picky then entertainment at night could be more varied

You cannot fault the service at this resort - the staff are wonderful. Highlight was a visit to the orangutan babies in the nature reserve which is part of the hotel (saves a trip to Sepilok), lovely beach & great food. We were at the Rasa Ria for 5 days & wanted an isolated relaxing break but if you want to see more of Kota Kinabalu then the location of this resort is quite far away from the city centre - although there is a shuttle bus service. Only one thing if I was being picky is that the entertainment at night could be more varied. We found there wasn't much to do after dinner. That said the kitchen band who play on Monday nights are wonderful & better than some of the professional music acts.

Reviewed November 06, 2009

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9.0
Exceptional
Kyung from South Korea
Couple
Stayed 2 nights in January 2013

wonderful sunset and food”

Touching hospitality and beautiful nature..

I stayed there for 2 nights after staying at downtown hotel in Kota Kinabalu. I think staying for half on downtown and half at Rasa Ria were very very good choice. Because it takes 40 min from Rasa Ria to downtown by taxi and it costs 80RM. After getting into Rasa Ria, you could stay and enjoy there enough. I definitely want to go there again.

Reviewed January 08, 2013

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