Shangri-La’s Rasa Ria Resort & Spa
Shangri-La’s Rasa Ria Resort & Spa
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Deluxe Garden Room - Guestroom Shangri-La’s Rasa Ria Resort & Spa
Deluxe Garden Room - Guestroom
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Lobby
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Lobby Shangri-La’s Rasa Ria Resort & Spa
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Interior view Shangri-La’s Rasa Ria Resort & Spa
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Very good
Location
7.8
See all 60 photos Shangri-La’s Rasa Ria Resort & Spa
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Removed from saved list
2017

Shangri-La’s Rasa Ria Resort & Spa

Very good location
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Excellent
From 1759 reviewsSee what guests said
8.6
Recommended by 96% of guests
Value for money8.2
Distance to city center35 km
Location rating7.8
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport25.6 km
Has restaurantYes
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
9.1
Exceptional
Room comfort & quality
Don't miss out!14 travelers are looking at this property right now | 6 travelers have booked today.
Premier Ocean Wing Twin Bed
Premier Ocean Wing Twin Bed
...
  • Ocean view
  • 90 m²/969 ft²
  • 2 single beds
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Deluxe Garden Room
Deluxe Garden Room
...
  • Garden view
  • 36 m²/388 ft²
  • 1 king bed or 2 single beds
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Premier Garden View
Premier Garden View
...
  • Ocean view
  • 90 m²/969 ft²
  • 1 king bed or 2 single beds
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Premier Sea View Room
Premier Sea View Room
...
  • Sea view
  • 90 m²/969 ft²
  • 1 king bed or 2 single beds
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Deluxe Room
Deluxe Room
...
  • Nature view
  • 36 m²/388 ft²
  • 1 king bed or 2 single beds
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Deluxe Sea View Room
Deluxe Sea View Room
...
  • Ocean view
  • 36 m²/388 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Garden Twin Bed
Deluxe Garden Twin Bed
...
  • Garden view
  • 36 m²/388 ft²
  • 2 single beds
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Deluxe Sea View Twin Bed
Deluxe Sea View Twin Bed
...
  • Ocean view
  • 36 m²/388 ft²
  • 2 single beds or 1 sofa bed
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Deluxe Garden Twin
Deluxe Garden Twin
...
  • Garden view
  • 36 m²/388 ft²
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Superior Rainforest Twin
Superior Rainforest Twin
...
  • 36 m²/388 ft²
  • Balcony/terrace
  • 2 single beds
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More about Shangri-La’s Rasa Ria Resort & Spa

More about Shangri-La’s Rasa Ria Resort & Spa

An overview

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Nearest essentials

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What they offer

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What's nearby

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (1759)Booking.com Reviews (1119)
8.6
Excellent
Cleanliness9.2
Facilities9.1
Location7.8
Room comfort and quality9.1
Service9.1
Value for money8.2
Provided by verified guests of Agoda
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8.8
Excellent
SZE from Malaysia
Family with young children
Deluxe Garden Room
Stayed 3 nights in July 2018
Good facilities. Perfect stay for Children with Kids Zone”
They have list of activities for kids, your kids wouldn’t get bored. Food is good with variety. Staff are friendly and very helpful. If you are planning to spend your time at the beach or their swimming pool then please prepare sandflies repellent cream (the hotel provided as well near the pool area) as I was bitten at their kids pool and is a nightmare for recovering. Location wise, Half an hour to town, if you have to go out then may be too convenient. As there is nothing for walking distance. Must need a transport to go out. Other than that, this is a nice hotel to stay in.
Reviewed July 09, 2018
8.8
Excellent
Chuan from Hong Kong
Family with young children
Premier Garden View
Stayed 5 nights in June 2018
Not too bad”
Service is good. Place is nice. Not top of the line but good value.
Reviewed July 06, 2018
2.8
Ellis from Singapore
Family with young children
Deluxe Garden Room
Stayed 3 nights in June 2018
Not so great disappointed stay”
Reservations staffs not accommodating at all for late check out even with young children. Cleanliness for room so so. Toilet are small and dated. Food are expensive and not to the price standard. Far from city and airport, expensive to travel to and fro.
Reviewed July 02, 2018
Dear Ellis, Thank you for taking the time to share with us your feedback on your recent stay with us at the Shangri-La Rasa Ria Resort & Spa. Your feedback also provides us an opportunity to review and improve our services in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. We have taken note on your feedback and has addressed appropriately with the respective department head. I do look forward to welcoming you back to the Shangri-La's Rasa Ria Resort & Spa in the near future. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
8.4
Excellent
shawn from Malaysia
Couple
Deluxe Sea View Room
Stayed 1 night in June 2018
Excellent”
Room nice and cozy but a little sandy. Food was excellent. Staff friendly
Reviewed June 08, 2018
Dear shawn, Thank you for the review of our hotel! We are glad that you enjoyed your stay with us. It is great that you mentioned our ever friendly and helpful staff which they always go above and beyond to make the guest feel welcome at all times. We hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
6.4
Good
Shuh from Malaysia
Business traveler
Stayed 1 night in June 2018
should do something about the clog shower area”
flood everytime during shower.
Reviewed June 04, 2018
Dear Shuh, Thank you for the review of our hotel! Would you mind telling me the room number so we could send our team to unclog the shower area. We do hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
Responded June 05, 2018
Shangri-La’s Rasa Ria Resort & Spa
5.2
Wong from Malaysia
Couple
Deluxe Garden Room
Stayed 1 night in May 2018
Lack of staff”
Maybe is a long holiday, a lot of tourists and the hotel is lack of staff.
Reviewed May 31, 2018
Dear Wong, Thank you for taking the time to share with us your feedback on your recent stay with us at the Shangri-La Rasa Ria Resort & Spa. Sorry your stay was not a memorable one this time around. Your feedback also provides us an opportunity to review and improve our services in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. I do look forward to welcoming you back to the Shangri-La's Rasa Ria Resort & Spa in the near future. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
6.0
debra from United Kingdom
Solo traveler
Deluxe Garden Room
Stayed 2 nights in May 2018
Less than expected”
Beautiful setting but to isolated unless you just want to spend your time relaxing at the hotel. All amenities are over an hours drive away
Reviewed May 24, 2018
Dear Debra, Thank you for the great review of our hotel! We are glad that you loved our beautiful settings of the resort. We hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
Responded June 04, 2018
Shangri-La’s Rasa Ria Resort & Spa
8.4
Excellent
Nicholas from Malaysia
Family with young children
Stayed 2 nights in May 2018
Fantastic for a getaway but expensive”
Good fascilities, just far away from other amenities in the city, so food is expensive and hard to come by. Good service for my one year old, very accommodating. Also had nice place for my child to play with ball pit and a lot of toys
Reviewed May 20, 2018
Dear Nicholas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay along with your one year old. We hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
Responded May 22, 2018
Shangri-La’s Rasa Ria Resort & Spa
9.6
Exceptional
Xandaye from Philippines
Couple
Stayed 1 night in April 2018
Perfect Getaway”
Nice place. Too far from the city center but its ok there are a lot of grab cars and would just cost RM50 per way so it's ok if u want to just relax and enjoy this place is the best place to be. One thing i dont like though is that we have advised that it is our 1st yr anniv but there were no complimentary given or anything unlike other 5 star hotels or other shang rila hotels. They have placed a "happy birthday" note though in the bed but it's our anniversary not birthday! But overall i still would want to go back and relax andlounge and enjoy the place
Reviewed April 29, 2018
Dear Xandaye, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and sincerely sorry that there might be a miscommunication on your request for your anniversary which rarely happen. We do hope to welcome you and your loved ones again at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
Responded April 30, 2018
Shangri-La’s Rasa Ria Resort & Spa
9.6
Exceptional
Robert from Thailand
Family with young children
Deluxe Garden Room
Stayed 3 nights in April 2018
Great hotel with lovely staff”
Really nice hotel with like loads for children on site including outings into the nature reserve. Special mention for the very welcoming staff!
Reviewed April 24, 2018
Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
Responded April 30, 2018
Shangri-La’s Rasa Ria Resort & Spa
9.2
Exceptional
Kwan from Hong Kong
Couple
Premier Garden View
Stayed 2 nights in May 2017
Great”
Great
Reviewed April 24, 2018
Dear Kwan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
Responded April 24, 2018
Shangri-La’s Rasa Ria Resort & Spa
4.8
ming from Hong Kong
Solo traveler
Deluxe Room
Stayed 1 night in April 2018
Acceptable”
The power supply stopped for two times in one morning and there was dirty water coming out from the tape when i was bathing.
Reviewed April 17, 2018
Dear Ming, Thank you for taking the time to share with us your feedback on your recent stay with us at the Shangri-La Rasa Ria Resort & Spa. So sorry that this had happened during your stay. We value your feedback which also provides us an opportunity to review and improve our services in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. We have taken note on your feedback and has addressed appropriately with the respective department head. I do look forward to welcoming you back to the Shangri-La's Rasa Ria Resort & Spa in the near future. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
8.8
Excellent
Pei from Taiwan
Family with young children
Deluxe Garden Room
Stayed 5 nights in April 2018
Best kids club ”
The kids club here is a whole area (not a small room within the building). It has a car track around the building and a decent size sand pit with a box full of sand toys including construction trucks. Little boys will love this. We also find that there are actually quite a selection of toys ranging from lots of duplo sets, train set, marble runs, board games, larger CAT trucks. There is also a section for 2 years and below. The staff at the kids club is very friendly. There is a baby pool and a larger kid pool in addition to the adult pool. It never feels crowded. My kids love the going down the slides. Here they actually allow adult to go down the slide, unlike the other Shangrila at Mactan, which my kids did not even dare to try by themselves. The room is clean and spacious. We were travelling with my 4 and 2 yo. My 4 yo sleep on the sofa bed which is very comfortable than most sofa bed. My 2 yo sleep with us in their super king size bed (2 queen beds combined).
Reviewed April 11, 2018
Dear Pei, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and your kids enjoyed out kids club. Our team over at kids club are such lovely people with dedication on what they are doing. We do hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
9.6
Exceptional
Nicholas from Philippines
Family with young children
Deluxe Sea View Room
Stayed 2 nights in March 2018
The best 5 star Shangri La Experience”
I've stayed at several Shangri La hotels and resorts around the world with my wife and daughter. This was by far the best we have visited. The only downside is it's far from town, although there isn't a whole lot to see in Kota Kinabalu anyway, but it does mean you re limited tot heir restaurants, which although are excellent, do come with the 5 star price tag. We upgraded tot he Ocean Wing, which was excellent, included a fantastic buffet breakfast. Although the hotel is looking dated it's well maintained . We will be back!
Reviewed March 23, 2018
Dear Nurfarhan, We are glad that you enjoyed your stay and thank you for the great review of our hotel! It is great that you've stayed in our Ocean Wing which is a favorite for many of our guest who are looking for a more relaxing and pampered holiday. We look forward to welcoming you and your loved ones back to the Shangri-La's Rasa Ria Resort & Spa in the near future. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
9.2
Exceptional
Seng from Singapore
Family with young children
Stayed 6 nights in March 2018
A great hideaway from city living.”
It was a really nice place with a reasonable price for a good getaway with the family. Although the food in the restaurants are a tad expensive.
Reviewed March 20, 2018
Dear Seng, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. The next time you return we will of extended our offering in the Rasa Ria Reserve to include an Adventure Play Ground of Children and some new and enhanced nature trails. This will provide something new and adventurous for you and your family to enjoy. Again thank you and we hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
10.0
Exceptional
Sharon from Malaysia
Family with young children
Premier Garden View
Stayed 2 nights in March 2018
Excellent holiday”
Family vacation with 2 young children. Absolutely love everything in the resort! Stay at garden wing if with young kids as kids club and pool with slide is nearer. Definitely coming back as it’s nearby.
Reviewed March 17, 2018
Dear Sharon, Thank you for taking the time to write us this great review! We are glad that you enjoyed your stay with us along with your family. The next time you return we will of extended our offering in the Rasa Ria Reserve to include an Adventure Play Ground of Children and some new and enhanced nature trails. This will provide something new and adventurous for you and your family to enjoy. Again thank you and we hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
8.0
Excellent
Allan from Australia
Couple
Deluxe Garden Room
Stayed 1 night in March 2018
A very pleasant stay”
People were beautiful...very obliging. Amenities were top class & food was amazing
Reviewed March 14, 2018
Dear Allan, Thank you for taking the time to write us this great review! We are glad that you enjoyed your stay and experienced the Sabahan hospitality. They always go above and beyond to make the guest feel welcome at all times. We hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
9.2
Exceptional
Adrian from Malaysia
Family with young children
Premier Garden View
Stayed 3 nights in March 2018
Enjoyable stay for a short family gateaway”
We travelled with two kids below 5 years old. We enjoyed our stay at the Ocean wing, especially as it comes with the outdoor bathtub. Room was clean and staff were friendly and helpful. Although kids menu was limited choice, but they were more then happy to make customized meals. Excellent ocean view.
Reviewed March 05, 2018
Dear Adrian, We are glad that you enjoyed your stay and thank you for taking the time to write us this great review! It is great that you've stayed in our Ocean Wing which is a favorite for many of our guest who are looking for a more relaxing holiday with family. The oversize outdoor pool is favourite to many of our guest and it is our signature for Ocean Wing rooms. We do look forward to welcoming you and your loved ones back to the Shangri-La's Rasa Ria Resort & Spa in the near future. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
9.6
Exceptional
Claudia from Singapore
Business traveler
Stayed 2 nights in March 2018
Beautiful Resort on a beautiful beach ”
Everything was perfect. I loved the view from my room and the staff was very friendly. Breakfast was great.
Reviewed March 04, 2018
Dear Claudia, Thank you for taking the time to write us this great review of our hotel! We are glad that you enjoyed your stay and also out breakfast spread. We pleased to know that our staff had made your stay a perfect one. We hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
9.2
Exceptional
KHAIRUNNISA from Singapore
Solo traveler
Stayed 3 nights in January 2018
An awesome escapade”
It was indeed an experience. Wonderful view to wake up to. Variety of facilities and activities for you to occupy yourself with. Great breakfast spread. Love it!
Reviewed February 04, 2018
Dear Khairunnisa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay especially what you mentioned waking up to the view from your room. Great to hear you enjoyed our breakfast spread as well and we do hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
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Shangri-La’s Rasa Ria Resort & Spa
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