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8.8

Excellent
5.4% this month
/10
(4,787 reviews)See what guests said
Highly rated by guests – 91% would recommend
Breakfast61
Housekeeping43
View31
See map

8.7

Excellent

Location rating score

Excellent location - 150 meters to the beach
Parking
FREE
Popular landmarks
Batu Ferringhi Beach 1.1 km
Escape Theme Park 5.3 km
Entopia 5.4 km
Kek Lok Si Temple 9.0 km
Cheong Fatt Tze - The Blue Mansion 11.0 km
Armenian Street 11.5 km
Khoo Kongsi 11.7 km
Penang Fort Cornwallis 11.7 km
Pinang Peranakan Mansion 11.8 km
Chew's Jetty 12.1 km
Nearby landmarks
Raz Kashmir Crafts 60 m
Khaleel Noor Mart 360 m
Batu Ferringhi Night Market 560 m
xx x 570 m
Adventure Zone 590 m
Bora Bora by Sunset 740 m
Yahong Art Gallery 840 m
Batu Feringghi Night Market 890 m
Moonlight Bay Beach 980 m
Teluk Gintan 1.1 km
Shangri-La Rasa Sayang, Penang

"We enjoyed our honeymoon stay here."

MUHAMMAD - May 13, 2022
 Shangri-La Rasa Sayang, Penang
Swimming pool Shangri-La Rasa Sayang, Penang
Lobby Shangri-La Rasa Sayang, Penang
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Shangri-La Rasa Sayang, Penang

Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia, 11100 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Batu Ferringhi part of Penang, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Pinang Peranakan Mansion as well as Batu Ferringhi Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Attention

This property is in high demand!

14 travelers have booked today.

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Important announcement -- "To help our guests enjoy a more stress free stay with us, participating hotels at Shangri-La group are making available emergency medical insurance coverage of up to USD 184,000 to our international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel."
Announcements by hotel (1)
To help our guests enjoy a more stress free stay with us, participating hotels at Shangri-La group are making available emergency medical insurance coverage of up to USD 184,000 to our international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.
  • Airport transfer

  • 150 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Value for money8.3
Distance to city center20 km
Location rating8.7
Nearest airportPenang International Airport (PEN)
Distance to airport20.4 km

Rooms available at Shangri-La Rasa Sayang, Penang

Excellent
Room comfort & quality

8.9

Rasa Wing Rasa Junior Suite Twin
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Rasa Wing Rasa Junior Suite King
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Garden Superior Family Seaview
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed and 1 single bed...
Enter dates to see prices
Rasa Wing Rasa Superior Twin
...
  • Room size: 40 m²/431 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Garden Deluxe Sea View Twin
...
  • Room size: 42 m²/452 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Garden View Twin
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Garden Deluxe Family
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Rasa Wing Deluxe Room King
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Rasa Wing Rasa Superior King
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Garden Deluxe Sea View King
...
  • Room size: 42 m²/452 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Shangri-La Rasa Sayang, Penang?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shangri-La Rasa Sayang, Penang?

Shangri-La Rasa Sayang, Penang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 580 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Shangri-La Rasa Sayang, Penang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Shangri-La Rasa Sayang, Penang has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Shangri-La Rasa Sayang, Penang?

Start your mornings right, with the continental and buffet breakfast options offered at Shangri-La Rasa Sayang, Penang. There's an additional charge of 89 MYR for adults and 45 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Shangri-La Rasa Sayang, Penang?

Shangri-La Rasa Sayang, Penang features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Shangri-La Rasa Sayang, Penang?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Shangri-La Rasa Sayang, Penang. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Shangri-La Rasa Sayang, Penang?

On-site venues and convenient event services make Shangri-La Rasa Sayang, Penang an ideal choice for hosting events such as corporate events and meetings. The venue available at the resort can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Shangri-La Rasa Sayang, Penang?

Shangri-La Rasa Sayang, Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Shangri-La Rasa Sayang, Penang?

Shangri-La Rasa Sayang, Penang is located in Batu Ferringhi, famous for good restaurants such as The Spice Market Cafe, Shangri-La Rasa Sayang and Violet House Cafe.

What popular shopping places are close to Shangri-La Rasa Sayang, Penang?

Shangri-La Rasa Sayang, Penang is located in Batu Ferringhi area which features shopping places such as Batu Ferringhi Night Market, Raz Kashmir Crafts and Yahong Art Gallery.

What are popular attractions near Shangri-La Rasa Sayang, Penang?

Shangri-La Rasa Sayang, Penang is located in Batu Ferringhi area, which is famous for attractions such as Penang Tropical Spice Garden, cfdddvc and TeddyVille Museum.

What popular beaches are close to Shangri-La Rasa Sayang, Penang?

Shangri-La Rasa Sayang, Penang is located in the Batu Ferringhi area, which includes Batu Ferringhi Beach, Moonlight Bay Beach and Miami Beach.

What popular natural sightseeing spots are close to Shangri-La Rasa Sayang, Penang?

Shangri-La Rasa Sayang, Penang is located within Batu Ferringhi, which makes it conveniently close to natural sights including Teluk Gintan, Teluk Nangka and Carla's Peak.

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Explore the neighborhood

What people love about Shangri-La Rasa Sayang, Penang

  • 10

    Exceptional

    "We enjoyed our honeymoon stay here."

    MUHAMMAD

    |

    May 13, 2022

  • 10

    Exceptional
    Staff 

    "The staff was super friendly and helpful."

    MUHAMMAD

    |

    May 13, 2022

  • 10

    Exceptional

    "Love the garden and landscaping ! Recommended to those who want to escape from the busy noise and enjoy the nature here."

    MUHAMMAD

    |

    May 13, 2022

Overall rating:

8.8

Excellent
2,447 reviews
Cleanliness
9.1
Facilities
9.0
Location
8.7
Read all reviews >
What travelers say they love:
Has a great time staying in this hotel.
Mohd from Malaysia
Family with young children
More about Shangri-La Rasa Sayang, Penang

More about Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang is a smart choice for travelers to Penang, offering a relaxed and hassle-free stay every time. Lose yourself amidst the natural charm of the sea with a stay at Shangri-La Rasa Sayang, Penang.
The facilities and services provided by Shangri-La Rasa Sayang, Penang ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides shuttle services to help you find what you want in Penang.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Shangri-La Rasa Sayang, Penang. The resort provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Shangri-La Rasa Sayang, Penang include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The resort also provides guests with bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Shangri-La Rasa Sayang, Penang also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Shangri-La Rasa Sayang, Penang caters to its guests varied dietary restrictions with cuisine types such as halal available.
Have fun at night with your travel companions right at the resort's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Shangri-La Rasa Sayang, Penang. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The many offerings at Shangri-La Rasa Sayang, Penang ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Shangri-La Rasa Sayang, Penang gives you a great reason to spend more time in your swimsuit. For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, tennis court and golf course on site in the resort. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

This is your chance to explore all that Penang has to offer. Your exploration of the surroundings of Shangri-La Rasa Sayang, Penang begins with a visit to Chew's Jetty only 12.0 km away. One of the city's most iconic and famous buildings is Cheong Fatt Tze - The Blue Mansion, located 10.9 km away.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

97 mentions

Swimming Pool

72 mentions

Food & Dining

59 mentions

Beach

51 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Mini golf course
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Braille and tactile signage
  • Carpeting
  • Closet
  • Clothes dryer
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Desk
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Lever handle on door
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Private beach access
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Restaurants on site

Spice Market Cafe

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia, 11100
Excellent
Location

8.7

Airports

  • Penang International Airport (PEN)
    20.4 km 48 min drive
  • Sultan Abdul Halim Airport (AOR)
    81.6 km

Public transportation

  • Penang Hill Railway Station
    8.2 km
  • Komtar Bus Terminal
    11.1 km

Hospital or clinic

  • Klinik 1 Malaysia
    1.2 km

Shopping

  • Batu Ferringhi Night Market
    560 m

Convenience store

  • 7 Eleven
    330 m

Cash withdrawal

  • ATM
    730 m
What's nearby

Popular landmarks

  • Batu Ferringhi Beach
    1.1 km
  • Escape Theme Park
    5.3 km
  • Entopia
    5.4 km
  • Kek Lok Si Temple
    9.0 km
  • Cheong Fatt Tze - The Blue Mansion
    11.0 km
  • Armenian Street
    11.5 km
  • Khoo Kongsi
    11.7 km
  • Penang Fort Cornwallis
    11.7 km
  • Pinang Peranakan Mansion
    11.8 km
  • Chew's Jetty
    12.1 km

Nearby landmarks

  • Raz Kashmir Crafts
    60 m
  • Khaleel Noor Mart
    360 m
  • Batu Ferringhi Night Market
    560 m
  • xx x
    570 m
  • Adventure Zone
    590 m
  • Bora Bora by Sunset
    740 m
  • Yahong Art Gallery
    840 m
  • Batu Feringghi Night Market
    890 m
  • Moonlight Bay Beach
    980 m
  • Teluk Gintan
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age of guests to stay is 18 years if unaccompanied by an adult.
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Guests are required to provide an estimated check-in time to the property prior to arrival.
  • The property's children’s playground at Adventure Zone offers a safe and supervised play environment located at Golden Sands Resort.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee580 MYR
  • Distance from city center20 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)89 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors8
  • Number of restaurants3
  • Number of rooms 304
  • Room voltage220
  • Year property opened1973
  • Most recent renovation2014
Property announcements

This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.

To help our guests enjoy a more stress free stay with us, participating hotels at Shangri-La group are making available emergency medical insurance coverage of up to USD 184,000 to our international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.

Reviews of Shangri-La Rasa Sayang, Penang from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities9.0
Location8.7
Room comfort and quality8.9
Service9.1
Value for money8.3
High score for Penang
Rating
9+ Exceptional (753)
8-9 Excellent (279)
7-8 Very Good (211)
6-7 Good (67)
<6 Below Expectation (95)
Time of the year
Mar - May (320)
Jun - Aug (353)
Sep - Nov (360)
Dec - Feb (372)
All guests (2,447)
All room types
All languages

Show reviews that mention 

Showing 1,405 verified guest comments
12345
9.0
Exceptional
MOHAMMED from Saudi Arabia
Couple
Stayed 2 nights in November 2011

Lovely hotel and service with a smile”

best features of the hotel

I would say Shangri-La's Rasa Sayang Resort and Spa is the best hotel in this area. Let me explain waht happened to me..... first of all, please becarful there is to type of this hotel Garden wing, and Sea view. I was thinking Garden wing has Garden View. In fact both of them have sea view, but the diffrences are garden wing older than seaview. Sea view has 24 hours Lounge services free. But I would say, dont waste your money for that. Please read waht happend to me by detailes and you can juddge: I checked in at 4 pm. they gave me a room which had a nice view but it was on the second floor this means you could see only the somming pool but not the beach, then I asked them to change the room. the said soory "we had no room for the time beein". I did my best then the changed the room, the started to talk by their Languge the they gave me a room which was blocked by the tree So I can see only big tree with slight view of the swimming pool. At the end, I decided to get back to the second floor. At 10.pm, I was prpar my self to had a shower (I wish if I went bed directly) tehn thw water pip was broken and the bathroom was full of dirty water. on that time I couldnot control myself. At the end, they gave me the nice room, but why did they lie to me? All in All,Shangri-La's Rasa Sayang Resort and Spa is the best for relaxation.

Reviewed November 28, 2011

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9.7
Exceptional
Steven from Australia
Couple
Stayed 2 nights in October 2011

Fantastic hotel in a lovely part of Penang ”

Awesome pool to show off my big food belly after an amazing buffet breakfast

Located in Batu Farringhi on the north part of the island of Penang is Shangri-La's Rasa Sayang Resort and Spa. Whilst the location doesn't offer much more than the sun and an ok beach, the resort itself makes up for these minor cons. The rooms are spacious and offer views of the large pool, gardens and off in the distance, the sea. The staff are all very attentive and are there to offer immediate assistance with a smile when required. The buffet breakfast is just amazing with a vast amount of food to cater to even the fussiest of pallets. And the pool - just brilliant. Look up some photos because my words will not do it justice. All in all, I really enjoyed my stay!

Reviewed October 30, 2011

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9.7
Exceptional
Jun from South Korea
Family with teens
Stayed 2 nights in August 2012

Very relaxing hotel ”

lots of trees and very nice beach

I can say Shangri-La's Rasa Sayang Resort is the most luxury hotel in Penang since we stayed 4 hotels during our trip. The lovely beautifully landscaped gardens and very nice beach just beside of the hotel are the most part what I love. You know the facilities and the service and the breakfast of Shangri-La is no doubt absolutely great. But I found only the ones who have a great time are me and my husband. My 9 years old and 7 years old kids felt boring. Not any fun for kids. Swimming pool is not any for kids (like slides) comparing the Hardrock Hotel which we stayed just before Shangri-La. So I recommand the couple or the family with big children choose this resort. That will the best choice.

Reviewed August 09, 2012

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9.0
Exceptional
David from United Kingdom
Couple
Stayed 16 nights in August 2015

Best holiday yet”

Excellent service, peace, wonderful garden grounds

Best holiday yet. And the best hotel on the Batu Ferringhi strip. Be very careful when booking at the Shangri-La Penang as there are 2 separate wings - The Garden Wing and the Rasa Wing. The better of the two is the Rasa Wing. The Rasa Wing has the advantages of : 1) the service is EXCELLENT. How many hotels have you been to where most of the staff refer to you by your name ? 2) less rooms, so less of a crowd 3) a separate swimming pool that is SUPERB (Children are not allowed :-)) 4) waiter service breakfast in the Ferringhi dinning room (albeit we preferred breakfast at the Garden Wing Spice Market.) 5) an included high tea (as much cake as you can eat) 6) a pre dinner cocktail (where you can eat and drink as much as you want) Breakfast at the Garden Wing Spice Market has more choices . Having breakfast in the garden under the Rain Tree planted in 1790'ish with squirrels hopping about , birds chirping and the background sound of the surf was just magic. Down sides - ° the beach is mucky and there are jelly fish (we did not swim, and a guest who did got stung). ° be prepared for slightly sick ride when visiting George town as the road is windy ° watch out for the Sumatra burning fields season as Malaysia gets smoke hazed (which happened during our last week there); i.e. pollution and poor visibility (ie no sun). Overall, we have a fantastic holiday. Thank you Agoda and Rasa Sayang !

Reviewed September 07, 2015

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8.8
Excellent
NORASHIKIN from Malaysia
Family with young children
Rasa Wing Rasa Superior King
Stayed 1 night in July 2020

REVIEW TITLE BACK”

SPEEN TIME WITH MY FAMILY IN BEST PLACE IN MALAYSIA.MY FAVOURITE OPTIONAL IS THE BEST PLACE IN PENANG BECAUSE IN PENANG HAVE A SEA AND HAVE A BEAUTIFUL SCENERY TOO. I WOULD LIKE TO COME AGAIN NEXT TIME. SHANGRI-LA'S RASA SAYANG RESORT AND SPA IS BEST SERVICE AND THE FOOD IS SO DELICIOUS. I PROMISE TO COME AGAIN. PLEASE KEEP MY PROMISE. I GONNA MISS YOU SHANGRI-LA'S RASA SAYANG RESORT AND SPA. 🌹

Reviewed July 11, 2020

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8.7
Excellent
Tina from Malaysia
Group
Stayed 2 nights in February 2012

Luxury on the beach”

big spacious grounds, pools that ban children

rasa sayang has always been an iconic hotel on batu ferringhi- generally, not my first choice to stay at, but seeing they have recently rennovated their property and i was taking my parents on a holiday, we thought this would be perfect- and let me say first off, i was pleasantly surprised and not disappointed at choosing this hotel. let me say first off, the one thing that rasa sayang wins my continual patronage for is the service of the staff- they are helpful/friendly without being contrived and go out of their way to make sure your stay is as pleasant as possible. truly excellent hospitality on every level! we stayed at the rasa wing (there are two wings, garden wing, and the rasa wing, which is the equivalent of an executive room type in other hotels)- we had ground floor rooms, which led out into your own verandah, complete with tables and chairs, daybed and our own little garden, with a gate that then extends out towards the gardens, pool and beach. i loved the little garden i had to have breakfast and just relax. despite about 60-70% occupancy, you didn't feel the bustle of the guests because the grounds are so big. being at the rasa wing includes a pool just for guests staying in this wing (as well as use for the garden wing pool) and the pool doesn't allow children, which was enforced by the staff. there was also english style afternoon tea served at the lobby and a cocktail hour. if you have an opportunity to visit the chi spa, then do! whilst the prices are steep, the whole set out of the spa area is beautiful, treatment is professional. a very relaxing stay- this hotel is generally for those who are older and less of a party hotel, but regardless, enjoyed it thoroughly.

Reviewed February 29, 2012

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10.0
Exceptional
Aznita from Malaysia
Family with young children
Stayed 2 nights in May 2015

The best hotel ive been so far.. 5 stars! ”

superb hospitality, great staffs, kids friendly hotel. spacious room with great view and access to kids pool. breakfast, high tea n cocktail was awesome. a luxurious experience. worth d money spent!

my husband and i arrived there for a family hols with our 2 kids (7 and 6 yo) and a 9months baby. we booked in Rasa Wing (superior room) and we were welcomed by their friendly staff. as the front desk officer assisted me for a check in, my husband and the kids were ushered to their lounge for a complimentary pre dinner cocktail. as the officer saw my joyful.kids, he then upgraded us to a deluxe room garden courtyard with direct access to the kids pool. It was really convenient as they can go to the pool by themselves and the pool is guarded with lifeguards so we do not have to worry. kids had so much fun at the hotel kids club the next day. Full of activities and the adventure zone was awesome. Despite of daily breakfast, the hotel.also compliment us with classic evening high tea and predinner cocktail. beverage is also complimentary all.day at their lounge. We were served juices, canned drinks and biscuits/peanuts anytime we want. Food was beyond delicious. It was a luxury experience we had in shangrila rasa sayang resort and spa penang. All Staffs are friendly and helpful with great hospitality. it was worth every single cents of our money. Will definately come back! Bravo shangrila rasa sayang!

Reviewed June 02, 2015

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9.2
Exceptional
peter from Hong Kong SAR, China
Couple
Deluxe Garden View Twin
Stayed 7 nights in June 2019

Delightful venue in Penang”

The Shangri-La Rasa Sayang Resort is beatifully located at the North tip of Penang. Perhaps a bit far (in terms of travel time, not km) from the major sightseeing venues but still, most spots are reachable in under 1 hour. The Hotel itself offers some delightful F&B venues, the Pool Grill and bar for the casual, but delicious dining at very fair prices, the Ferringhi Grill for that special event with haute cuisine and excellent service. The spice Market is an all day dining venue which we frequented only for the plentiful choice breakfast; also here very good quality and wide choice of food selection from Western to local to Chinese, Japanese and Middle Eastern. The Beach is a bit narrow and as it is not part of the Hotel, could do with a bit better maintenance, but is still worth that long beach-walk and an occasional dip in the sea.

Reviewed June 27, 2019

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10.0
Exceptional
JANICE from Australia
Couple
Stayed 3 nights in April 2010

Rasa Sayang Shangri La Penang”

Absolutely fantastic service. Cleanliness was superb. Resort was of a very high standard
It would be a good idea to inform guests that the pool in the Rasa Wing was for their guests only. We only found out on our third day and felt a little embarrrased.

What a fantastic experience!!! The Shangri La Rasa Sayang Resort and Spa was a most luxurious and fitting conclusion to our stay in Malaysia. After travelling to KL, Melaka, Ipoh and then on to Penang, we can truly say that the hotel is 'top notch'!! All services were provided promptly and efficiently. Standard of cleanliness is exemplary and choice of food for breakfast is vast. The array of food was interesting, well presented and catered for a variety of tastes and cultures. I was also impressed to see some gluten free food available. (I have already informed friends who are gluten intolerant). Thank you for a most enjoyable experience

Reviewed April 27, 2010

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9.3
Exceptional
Christina from Australia
Couple
Stayed 5 nights in October 2010

Beautiful pool, fantastic food, best location”

Do not stay in Penang! Stay here you will love it. It is on the beach, the pool is divine and set amongst a tropical garden. There are night markets for shopping. You can hire jetskis, sand buggys and horses on the beach and have reflexology massages by the pool. It is paradise.
We had the Garden sea view room . The furniture was slightly outdated. We were showed the rooms in the rasa wing and they are defintely worth it, especially the premier room with the spa on the balcony.

We totally loved our stay at the Shangri- La's Rasa Sayang Resort and Spa. It is a really beautiful place with so much to do or you can simply relax by the pool. The staff at the pool bar were fantastic. If you want to stay somewhere that looks exactly like the brochure then stay here...you will have no regrets.

Reviewed October 24, 2010

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9.0
Exceptional
Surishta from Australia
Couple
Stayed 2 nights in April 2012

The most amazing resort in Malaysia. ”

The beach front secluded resort is just remarkable.

i stayed in the rasa wing end of this hotel which was the best decision and well worth the money. shangri la rasa sayang is just a devine resort and the beach was actually gorgeous, but i would not swim in the water due to the numerous jelly fishes. warning signs were placed in each entry point to the beach. when you stay in the rasa sayang end you have the option of having buffet breakfast in bar and grill restaurant or the spice market cafe. i never had breakfast at the spice market cafe. the breakfast was nice in the bar and grill cafe, its semi buffet and you can choose from a set menu also. in the afternoon you are served with afternoon high tea which was super yummy. every single staff member was lovely at this hotel. the people in penang are just lovely in general.

Reviewed April 25, 2012

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10.0
Exceptional
Dennis from Malaysia
Couple
Stayed 2 nights in November 2012

Cozy hotel with great staffs”

Rasa wings with the special privilages

Arrival was smooth and quick as i drove 4hours from Kuala Lumpur, which is a plus point. Room was ready & great for couple. 10mins in the room unpacked & it was time for high tea. High tea was good, comes with mini sandwiches, scones, cakes & good coffees. In fact, we are able to chill and relax at lounge with unlimited supply of coffee, tea, juices & soda drinks 24hrs a day. Salt water pool was nicely located, very relaxing n peaceful comes with great service as well. Gym facility is up to date as for the equipments. Enough space to move around & exercise. Dinner at grilll restaurant the first night and it was awesome. The roast beef was the best ever tasted meat by far. The staffs are well trained. Breakfast at grill restaurant was good too. Enough choices of food. Didn't try out the other breakfast place as was happy with this restaurant. Second night dinner, booked seafood buffet at the other restaurant located at Garden's wing. Service and food was good as well. Lots of choices and didnt get to enjoy desserts. Overall, big thumbs up to all the staffs at Shangri-La Rasa Sayang Resort & Spa. Keep up the great work!!

Reviewed December 05, 2012

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10.0
Exceptional
Sze from Malaysia
Family with teens
Stayed 2 nights in October 2012

Best Hotel ever!”

This is really a Heaven to me! best hotel staff with best hotel features!

Till now.. after came back from this place, i still miss it so much! i brought my parents to Rasa Sayang Resort in Batu Ferringgi Penang, just a short trip 3 days 2 nights. from the moment we stepped into the hotel entrance, we could feel the warmth from the staff! it's the Rasa Wing where i booked. the receptionist, Ms Jessica was the one welcome us. welcome drink was served n we also received nice orchid from her. as she noticed my dad was frail, she offered us wheelchair so that my dad could be able to move around the place. really appreciate her attentiveness n care, we really had great stay n feel relax overall! i stayed at many many hotels in many countries, but really feel proud of you! Rasa Sayang by Shang! I must say, you guys really the best ! thank you for making my trip the best ever!

Reviewed October 15, 2012

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8.3
Excellent
Oh from Singapore
Business traveler
Stayed 1 night in March 2012

Probably the best resort hotel in Penang”

Nice hotel lobby, pool, and lots of greenery.

Shangri-La's Rasa Sayang Resort and Spa is probably the most beautiful resort you can find in Penang. The hotel is surrounded by lots of greenery and yet has a modern feel to it. Breakfast was great and hotel staff were friendly. Only downside is that the rooms in the Garden Wing appeared a little dated. It is probably time for them to touch up the rooms.

Reviewed April 09, 2012

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10.0
Exceptional
Capt from Malaysia
Couple
Garden Deluxe Family
Stayed 1 night in September 2020

THE BEST HOTEL EVER IN PENANG”

First of all, i would like to congratulate all the staff and the management plus to the Hotel Manager of Shangri-la's Rasa Sayang for your hospitality, great service and excellent in everything. All check in was smooth. Nice beautifully decorated rooms, great breakfast. Compliment to Gheetah and Veronica and to the front office, reception and the concierge too. I will definitely be back soon. Thanks again❤️

Reviewed September 16, 2020

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9.0
Exceptional
Gerard from United Kingdom
Couple
Stayed 4 nights in February 2010

Beach front 5 star hotel - would go back”

Rasa Wing is excellent and hotel has a wide range of things to do. Liked the par3 executive golf course and adult only swimming pool. The gym was well stocked.
Staff very slow to deliver requested items or messages. Information security during check in process (see full review)

We stayed in the Rasa wing of the hotel which has very nice rooms, the hotel grounds is right at the beach front, there is plenty to do in the hotel(SPA, gym, bars,high tea, par 3 golf course) and at the beach (jet ski, paragliding if you like that kind of thing), great choice of food in and around the hotel. Staying in the Rasa wing gives you access to the adult only swimming pool area so no children which was a nice relaxing environment, there is complementary high tea and cocktails in the afternoon as well as all day soft drinks. Worth the extra cost? depends on how much you value these perks We hired one of the hotels limo's for a day and it was great having a driver come guide to take us round the sites of Penang. Raised a concern to the hotel manager around personal information security at check in point (too many details on one form including name, address, DOB, full card number, security code and signature). On four occasions I visited reception to arrange something and other guests completed check in forms were sitting unattended on the desk. Manager has taken on board and will do a review of procedure so hopefully it will not occur from now on. Please, when checking in make sure your credit card details are not put on the manual form but directly into their system. All in all great resort and we would consider going back if we go back to Penang.

Reviewed February 26, 2010

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9.0
Exceptional
Kenneth from Singapore
Couple
Stayed 3 nights in September 2009

Amazing service and worth every penny!”

Staff are aware of what the guests want and are willing to help. Friendly environment.
Non really...

Shangri-La Rasa Sayang and Spa in Penang is probably one of the better hotels I have stayed in. Staff are friendly and very attentative to our needs. I have a lactose/meat free diet and because I had enquired about the meals served, they quickly realised this and had specially prepared me dishes that would suit my dietry requirements. This brought a smile to my face and I am really grateful for their efforts. The hotel is situated at a lovely place and the beach is not too far away. The pool is coverd with lush vegetation and it just makes the place very relaxing. After all, it was suppose to be a relaxing getaway. The service at the Chi Spa was amazing and the set up was really nice. How I wish I stayed longer there. I would certainly recommend this place to anyone who wishes to have a relaxing holiday. Real value for money.

Reviewed October 01, 2009

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9.3
Exceptional
Badr from Saudi Arabia
Couple
Stayed 2 nights in October 2009

pleasant stay”

The room is big, great staff
non

Shangri-La Rasa Sayang and Spa in Penang is probably one of the better hotels I have stayed in. Staff are friendly and very attentative to our needs. I have a lactose/meat free diet and because I had enquired about the meals served, they quickly realised this and had specially prepared me dishes that would suit my dietry requirements. This brought a smile to my face and I am really grateful for their efforts. The hotel is situated at a lovely place and the beach is not too far away. The pool is coverd with lush vegetation and it just makes the place very relaxing. After all, it was suppose to be a relaxing getaway. The service at the Chi Spa was amazing and the set up was really nice. How I wish I stayed longer there. I would certainly recommend this place to anyone who wishes to have a relaxing holiday. Real value for money.

Reviewed October 14, 2009

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9.7
Exceptional
Danielle from Australia
Family with young children
Stayed 5 nights in November 2010

Best hotel we've ever stayed in!”

Friendliness of staff, facilities, breakfast buffet
None!

From the moment we arrived (incorrectly) at the Rasa Wing Lobby, we were treated with total respect and kindness. We were tired and were dealing with a hungry, tired 13 month old, the staff offered us a seat and free drinks in the rasa wing lounge (even though we were booked for the garden wing) and within 10 minutes of arriving we were being led to our room. Every staff member we saw over the next 5 days, had a smile for us, the Spice Market Cafe staff were fantastic, the buffet amazing (both dinner and breakfast). We have stayed at many many hotels around the world (all of varying quality) but the Shangri La was by far the best. I have read reviews that the garden wing rooms are outdated and old but besides the old CRT TV, the room was fantastic. Spotlessly clean, heaps of room (even with a pram and cot in there!) and the balcony was great for drying clothes :). The pool was wonderful (45cm deep section perfect for our 13 month old), the adventure zone's toddler section was great, the Chi Spa massage was unbelievable, I could go on all day!

Reviewed November 23, 2010

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9.3
Exceptional
Lisa from Canada
Couple
Stayed 1 night in November 2008

Shangri-la's Rasa Sayang Resort”

beautifully appointed, large rooms; L'Occitane products in room, beautiful grounds.

We arrived at the Rasa Sayang Resort and found we had been upgraded to the deluxe "Rasa" wing of the facility. This included access to the "no kids" pool (something we appreciate) gratuitous high tea and cocktail hour in the Rasa lounge (including complimentary champagne). The room was the most beautifully appointed and luxerious of any we have stayed at in S.E. Asia. It had a private garden area with table and day-bed with a gate leading to the beautiful gardens. The bathroom was beautiful with a separate shower including two massaging shower heads. L'Occitane products were provided. The staff at the poolside bar were very friendly and fun to chat with. The location was beautiful with a white sandy beach bounded by one end with dramatic huge rocks. We were only here one night, but it would be fabulous for a first class week long beach/spa holiday.

Reviewed December 13, 2008

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