Excellent8.6
Based on2254reviews
Shangri-La's Tanjung Aru Resort & Spa
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8.6 Excellent location
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8.6Location
  • 150 meters - Tanjung Aru Beach

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

  • Daily housekeeping

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Nearest essentials

  • Airports
    • 1.8 km
    • Kota Kinabalu International Airport (BKI)
    • 114 km
    • Labuan Airport (LBU)
  • Bus and rail stations
    • 3.4 km
    • South Bus Terminal
    • 8 km
    • Tanjung Aru Train Station
  • Hospital or clinic
    • 3.6 km
    • Queen Elizabeth Hospital
  • Pharmacy
    • 1.5 km
    • Cosway Pharmacy
  • Convenience store
    • 1.3 km
    • 7 Eleven
  • Cash withdrawal
    • 1.5 km
    • ATM

More about Shangri-La's Tanjung Aru Resort & Spa

An overview

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What they offer

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Guest policies

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Some helpful facts

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Announcements

Tanjung Wing guestrooms are undergoing renovation from August 26, 2016 to June 30, 2017.

Verified traveler reviews

Agoda Reviews (2254)
Booking.com Reviews (1149)

8.2

Filter by traveler type
Excellent
  • Cleanliness 9.0
  • Facilities 8.9
  • Location 8.6
  • Room comfort and quality 9.0
  • Service 8.8
  • Value for money 7.9
  • Food and dining 8.3
Very good
  • Cleanliness 8.4
  • Facilities 7.5
  • Location 8.2
  • Room comfort and quality 8.2
  • Service 8.3
  • Value for money 7.5
  • Food and dining 7.5
Excellent
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 8.5
  • Room comfort and quality 8.9
  • Service 8.9
  • Value for money 7.8
  • Food and dining 8.3
Excellent
  • Cleanliness 9.1
  • Facilities 9.4
  • Location 8.6
  • Room comfort and quality 9.1
  • Service 8.7
  • Value for money 8.1
  • Food and dining 8.3
Excellent
  • Cleanliness 9.0
  • Facilities 9.1
  • Location 8.7
  • Room comfort and quality 8.9
  • Service 8.8
  • Value for money 8.0
  • Food and dining 8.3
Excellent
  • Cleanliness 8.9
  • Facilities 8.9
  • Location 8.7
  • Room comfort and quality 9.0
  • Service 8.7
  • Value for money 7.7
  • Food and dining 8.3
Excellent
  • Cleanliness 9.1
  • Facilities 8.5
  • Location 8.5
  • Room comfort and quality 9.0
  • Service 8.8
  • Value for money 7.9
  • Food and dining 8.4
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Room type
  • Kinabalu Club Mountainview Room
  • Kinabalu Club Mountainview Twin
  • Club Sea View King Bed
  • Club Sea View
  • Executive Suite Sea View
  • Kinabalu Mountain View
  • Kinabalu Mountainview Twin
  • Sea View King Bed
  • Twin Sea View
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8.0
Qawiimah from Brunei Darussalam
Family with young children
Sea View King Bed
Stayed 1 night in March 2017
Great for a relaxing holiday”
Amazing view from the hotel room. 5 points for the island hoping service, done without hassle.
Reviewed May 23, 2017
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8.0
JIEUN from South Korea
Couple
Club Sea View King Bed
Stayed 1 night in April 2017
Good for a couple or even for a family ”
Very nice resort to spend time Highly recommend the club rooms. Loved Club lounge facility Will definitely stay there again
Reviewed April 24, 2017
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9.2
Angeline from Malaysia
Family with young children
Executive Suite Sea View
Stayed 3 nights in January 2017
Good”
Very comfy...Nice place to relax
Reviewed April 03, 2017
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10.0
Dendy from Indonesia
Family with young children
Club Sea View
Stayed 4 nights in March 2017
Everything is perfect”
We stayed in a sea view room at Kinabalu Wing. Interior looks fresh and modern. Staffs always clean the room perfectly. Swimmimg pool is big, has mini waterfall, slides and big water bucket... just perfect for me and my children. Breakfast has so many breads options... i love it. Restaurant staffs are very helpful and friendly. It has a private beach, where my children did swimming and kayaking... love it. All the water areas have lifeguards, so I WORRIED FREE... could let the children playing themselves. There is also pingpong game... my family love it. And also marina with private jetty. We went for snorkelling in Manukan Island, and then parasailing and banana boat. All were arranged at the Star Marina office at the hotel. Insyaa Allah, we will come back... we LOVE YOU Shangri-La Tanjung Aru...
Reviewed April 01, 2017
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10.0
Ashley from United States
Couple
Club Sea View King Bed
Stayed 1 night in March 2017
Wonderful stay”
Thoroughly enjoyed our time. Highly recommend it.
Reviewed April 01, 2017
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6.0
Kwok from Hong Kong
Couple
Tanjung Executive Suite
Stayed 1 night in March 2017
Poor cleaniness and unaccpetable standard ”
Dusty suite and needed carpet cleaning immediately to remove debris when we walked inside the room after check-in. No power to the TV and needed repair by the electrician from the hotel. It seemed to me that the room was not ready for the guest!!!
Reviewed April 01, 2017
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3.6
Mark from United Kingdom
Couple
Sea View
Stayed 1 night in October 2016
First time Shangri La treat was a big let down”
Stayed for one night, walked into the lobby under full construction, made to wait a half hour a check in and was told my room was in the wing that was being redeveloped / refurbished (I really think hotels & agoda should inform on this website and probably offer these construction site rooms discounted). I asked for a room in the other wing but nothing available. After walking passed a couple hundred metres of scaffholding got to our room. The room was fine, no issues just a long way away from anything. Next morning before check out went to have a shower - no water. The whole hotel had run out of water. After complaining at check out for 10 minutes, the receptionist got the manager. Friendly enough and after explaining for the third time about the water agreed for a free night's stay or the roomservice to be wiped. Was rather put off by the whole experience. The bar on the ocean was nice.
Reviewed March 31, 2017
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9.6
Harn from Malaysia
Family with young children
Executive Suite Sea View
Stayed 1 night in March 2017
Nice and frienly hotel”
Have a wonderful experience with the hotel. was check in on 3.30pm and the room is not ready yet, the front desk girl staff was compliment us with an upgrade to deluxe suite room . The room is gorgeous and excellent view, all things in there is great and comfort is the most. Must talk about the front desk girl staff, An China girl staff who can spoke fluent and excellent English, she is very helpful and hospitality, she even bring us personally to Club while waiting the room to be ready. After the room ready she bring us again to the room. The suite room is located in the new renovated wing call tanjung wing i believed and the room is absolutely great. My sons was very surprise for the big room and the facilities in there. Thanks a lot for the nice arrangement and good services, i believe i will return for the next family trips.
Reviewed March 26, 2017
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8.8
Asem from Malaysia
Family with young children
Sea View King Bed
Stayed 1 night in March 2017
Amazing facilities and activities, beautiful scenery ”
Rooms are not very fancy, but clean and comfortable. Many activities happen inside (Yoga, volley ball, beach side, small water park, sauna, etc.). Breakfast is excellent with many varieties, delicious food, and friendly staff.
Reviewed March 23, 2017
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6.4
Chew from Hong Kong
Couple
Sea View King Bed
Stayed 2 nights in March 2017
Reputation Only Not Actual”
Long check-in time, Wrong name in Welcome Meesage, No daily room carpet cleaning, many flies in Tutu Restaurant, many mosquitos in room (10.3.17 to 12.3.17). Do you think this is a top hotel in KK?
Reviewed March 13, 2017
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