Shangri-La's Tanjung Aru Resort & Spa

Shangri-La's Tanjung Aru Resort & Spa

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100
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Kinabalu Club Mountainview Room Shangri-La's Tanjung Aru Resort & Spa
Kinabalu Club Mountainview Room
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    Interior view Shangri-La's Tanjung Aru Resort & Spa
    Swimming pool [outdoor] Shangri-La's Tanjung Aru Resort & Spa
    Swimming pool [outdoor] Shangri-La's Tanjung Aru Resort & Spa
    Kinabalu Club Mountainview Room Shangri-La's Tanjung Aru Resort & Spa
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    Guest reviews

    8.7
    Excellent
    /10
    (3740 reviews)See what guests said
    10.0
    Exceptional

    "Free "mini" golf course - Great infinity pool!"

    Adam

    -

    October 24, 2016

    9.0
    Exceptional cleanliness
    Recommended by 93% of guests

    Property highlights

    • Airport transfer

    • 190 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 15 times since yesterday | 13 travelers are looking at this property right now
    Excellent
    Location
    8.6
    See map
    Excellent location - 190 meters to the beach
    Nearby
    Popular
  • Consulate of Japan270 m
  • Kinabalu Golf Course690 m
  • Tanjung Aru Beach800 m
  • Kota Kinabalu International Airport1.66 km
  • Sutera Harbour Golf Club1.84 km
  • State Mosque2.81 km
  • Petagas War Memorial2.96 km
  • Science & Technology Centre3.26 km
  • Sabah Art Gallery3.26 km
  • Sabah Museum3.29 km
  • Value for money8.1
    Distance to city center7 km
    Location rating8.6
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport1.6 km
    Select your room
    9.0
    Excellent
    Room comfort & quality
    Tanjung Executive Suite
    Tanjung Executive Suite
    ...
    • Room size: 108 m²/1163 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Kinabalu Twin Room with Sea View
    Kinabalu Twin Room with Sea View
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Club Sea View
    Club Sea View
    ...
    • Room size: 45 m²/484 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Executive Family Room
    Executive Family Room
    ...
    • Room size: 66 m²/710 ft²
    • Sea view
    • 1 king bed and 2 bunk beds
    Enter dates to see prices
    Kinabalu Club Mountainview Room
    Kinabalu Club Mountainview Room
    ...
    • Room size: 45 m²/484 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Kinabalu Room with Sea View
    Kinabalu Room with Sea View
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Kinabalu Club Mountainview Twin
    Kinabalu Club Mountainview Twin
    ...
    • Room size: 45 m²/484 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Tanjung Twin Room with Sea View
    Tanjung Twin Room with Sea View
    ...
    • Room size: 47 m²/506 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Club Sea View King Bed
    Club Sea View King Bed
    ...
    • Room size: 45 m²/484 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Tanjung Deluxe Sea View Suite
    Tanjung Deluxe Sea View Suite
    ...
    • Room size: 185 m²/1991 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Have a question for Shangri-La's Tanjung Aru Resort & Spa?

    What people love about the property

    • 8.0
      Very good

      "Relaxing and exciting experience"

      Chak V.

      |

      January 3, 2019

    • 10.0
      Exceptional

      "This resort was perfect."

      cho

      |

      November 14, 2018

    • 10.0
      Exceptional

      "All service made us happy."

      cho

      |

      November 14, 2018

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    More about Shangri-La's Tanjung Aru Resort & Spa

    More about Shangri-La's Tanjung Aru Resort & Spa

    10.0
    Exceptional

    "Excellent location with only minutes away by taxi to the cen..."

    Wuei

    |

    December 19, 2017

    An overview

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    What they offer

    9.2
    Exceptional

    "Great place for relaxation and with kids."

    Bella

    |

    January 3, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Real reviews from real guests

    Agoda Reviews (3734)Booking.com Reviews (2378)
    8.7
    /
    10
    Cleanliness9.0
    Facilities9.0
    Location8.6
    Room comfort and quality9.0
    Service8.8
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (3734)
    All room types

    Show reviews that mention 

    Showing 2916 verified guest comments
    12345
    9.6
    Exceptional
    Miracle from Philippines
    Couple
    Kinabalu Room with Sea View
    Stayed 2 nights in March 2019
    This shangri-la tanjung aru makes me want to stay amd visit more shagri-la in other location.”
    the manager in the restaurant was so polite and accomodating
    Reviewed March 05, 2019
    7.2
    Very good
    BONG-KUK from South Korea
    Solo traveler
    Kinabalu Mountainview Twin
    Stayed 2 nights in December 2018
    Very nice resort hotel!”
    Hotel are at great location and with nice facilities. Amazing view from the hotel room.
    Reviewed March 05, 2019
    Dear BONG-KUK, Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded March 06, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    9.6
    Exceptional
    Nor from Brunei Darussalam
    Family with young children
    Sea View
    Stayed 2 nights in February 2019
    Well worth it as a fun packed getaway”
    Shangri-la Tanjung Aru offers a lively atmosphere for a chill and fun in the water vacation with young kids. I like how there is a schedule for certain activities for children or adults to participate. To spend a few days in the vicinity is made well worth it. Staff are friendly in general, and are ready to help.
    Reviewed February 28, 2019
    Dear Nor, Thank you so much for this amazing review of the resort. We are both humbled and honoured! Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded March 04, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    10.0
    Exceptional
    Sin from United Kingdom
    Couple
    Kinabalu Twin Room with Sea View
    Stayed 2 nights in February 2019
    Exceptional”
    My all time favourite beach hotel as someone who grew up in kk, and now lives overseas. Love the beautiful artifacts on display, the spacious architectural layout, open airiness, making the most use of the natural sea breeze, without the need of air conditioning. Such a waste to have an over chilled environment when the natural breeze is like a wonderful massage. I prefer a ceiling fan anytime if necessary.
    Reviewed February 22, 2019
    Dear Sin, Thank you so much for this amazing review of the resort. We are both humbled and honoured! Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded February 22, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    8.8
    Excellent
    Huzaima from Singapore
    Family with young children
    Kinabalu Room with Sea View
    Stayed 2 nights in December 2018
    Great for kids but everything was overpriced”
    The resort is fantastic and fun for the kids. The water park was fun and the private beach was nice too. The room is big enough and the staff were very helpful and friendly. But food, drinks and everything are so expensive. RM56 for fried rice is daylight robbery.
    Reviewed December 27, 2018
    Dear Huzaima, Thank you so much for sharing this review with us. I am very sorry to hear that our services have fallen short of your expectations. Your feedback here is most invaluable to us because it highlights the areas that we can improve. We will work on improving ourselves immediately. Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded December 31, 2018
    Shangri-La's Tanjung Aru Resort & Spa
    9.2
    Exceptional
    mohamad from Brunei Darussalam
    Family with young children
    Kinabalu Mountain View
    Stayed 1 night in November 2018
    Exceptional”
    The hotel was excellent Check in and out time was fast Spent 2night in the hotel and everything was really good Breakfast was ok n alot of choices The kids love the swimming pool The hotel was helpful on arranging our stayed which was originally at kinabalu wings at 1night n seaview at 1 night due to full booked. The staff gave and option to make our booking for 2nights at seaview but have to pay alittle sum which am ok with that.. thanks cause help us alot and dont have to change rooms.. Will definitely come back again
    Reviewed November 20, 2018
    Dear mohamad, Thank you for taking time to share your review with us. Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, please know that we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded November 22, 2018
    Shangri-La's Tanjung Aru Resort & Spa
    8.8
    Excellent
    SITI from Singapore
    Couple
    Kinabalu Club Mountainview Room
    Stayed 2 nights in September 2018
    The place to relax and chill”
    Words cannot describe how awesome this resort is. If you intend to stay within the resort, i would recommend that you spend a bit more and opt for the club floor as it offers you access to the club lounge and technically you can save on paying for Hotel Restaurant or in room dining. Large room with good amenities. Great pool, spa and gym facilities.
    Reviewed September 20, 2018
    Dear SITI, Thank you so much for this amazing review of the resort. We are both humbled and honoured! Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded September 21, 2018
    Shangri-La's Tanjung Aru Resort & Spa
    5.2
    Azlina from Singapore
    Couple
    Sea View
    Stayed 3 nights in January 2019
    Great view bt disappointing service”
    To begin with resort has got perfect scenery.Best place for honeymoon n family.Bt was very disappointed with the service as checking in was nt efficient.Reached at 12.35pm n was told to come back aftr 2pm.Came back later n was told room will only b ready aftr 3pm.Was so tired as ours was an early flight n thought cld hv a lil rest in the room b4 we start our day.Ended up went to the mall had our meal n came back to hotel at 6pm(stuck in traffic jam) n was given a ground floor room which had flying insects all over no privacy n noisy.So requested to change room n aftr 3 calls managed to get the room changed.Disappointment did nt end here.Asked for late checkout as our departing flight was in the evening bt staffs kept on saying system down n ask to chk ltr on.Been calling n asking til our departure day bt still gt same answer n system down.Most upsetting part for a 5star rated hotel they did nt even offer any alternatives.They only let us stay til 1pm n we had to find our own solution.
    Reviewed January 05, 2019
    Dear Azlina, Thank you for this timely review. While we strive to delight every guest who walk into our resort, it seems we have failed to do so in this case. Please accept our sincere apologies for these shortfalls. Our resort was experiencing issues with our computer system and were working to restore the system as soon as possible.We sincerely apologise for the inconvenience that this has caused. Thank you for taking the time to point these out to us. We are very grateful for these feedback.
    Responded January 07, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    9.6
    Exceptional
    THAM from Malaysia
    Family with young children
    Sea View King Bed
    Stayed 2 nights in May 2018
    Excellent hotel with young children”
    Stay 3days 2 night ,everything was great dan staff very friendly dan also room very clean .breakfast last year better during renovation .ours kids so happy because the club and pool .sunset bar good to stay for a beer.
    Reviewed June 04, 2018
    9.6
    Exceptional
    Henson from Philippines
    Family with young children
    Sea View King Bed
    Stayed 3 nights in May 2018
    Unexpectedly lovely resort”
    We loved and enjoyed our stay in the resort. We booked 2 rooms and requested for a connecting one. Checked-in was really great as they did it inside our room! I forgot to get the name of the staff. Service was great. Our kids enjoyed the facilities of the hotel. Most especially the pool with slides! Food was okay since we are not used to Malaysia cuisine. The only downside of the hotel is the beach. I tried to go to the beach and swim but it is a bit rocky and there were a lot of Jellyfish. I even got stung by one. Luckily we did not let the children swim in the beach. We hope they can think of a way how the guest can swim or go for a dip in the beach. Overall, we still enjoyed our stay here and definitely recommend it!
    Reviewed May 15, 2018
    10.0
    Exceptional
    steve from Singapore
    Couple
    Sea View King Bed
    Stayed 2 nights in May 2018
    A ver special romantic trip”
    I have had booked for my honeymoon trip with my wife, and i added a little surprise for her, and yet i was caught into my own surprises, as i did not expect the staffs made so much effort for my special arrangement, and it was pretty short notice for such request. I would definitely plan for another visit by this year again.
    Reviewed May 13, 2018
    10.0
    Exceptional
    Pui from Malaysia
    Couple
    Kinabalu Twin Room with Sea View
    Stayed 2 nights in March 2018
    Exceptional”
    It was a great stay at this resort. The sunset view there was just awesome. The only thing that I have to commend is that the portion at the main restaurant / in house dining is alot. The single portion is enough for 2 persons. Or perhaps it is just me who has low appetite. As I saw on your table informing guest not to waste food, perhaps could consider having small or regular portion for guests to choose would be good. Overall a relaxing stay.
    Reviewed March 14, 2018
    8.8
    Excellent
    Claes from China
    Family with young children
    Kinabalu Club Mountainview Room
    Stayed 4 nights in September 2018
    Excellent”
    The staff was well trained, helpful and friendly. The manager who oversaw the staff outdoors was especially outgoing and fun. There was one staff who may have been slightly diabled. He was so talkative, my girls loved him. It’s great the hotel would employ someone like that. We upgraded to a room with lounge access, so we were able to enjoy quiet breakfasts with a view, and light snacks/drinks in the afternoon and evening. The gym was excellent, with lots of space and equipment. When we checked out, we stayed at the pool a few extra hours. The shower/lounge area for hotel guests flying out at late hours was exceptional. Clean, spacious and well-attended. The prices for food and drink at the restaurants were high. It was a lovely but somewhat over-priced hotel. The room’s view of Mt Kinabalu was lacking, and I think the social activities offered (esp evening) could have been a bit more.
    Reviewed October 07, 2018
    Dear Claes, Thank Thank you very much for making us a part of your Borneo adventures. Your feedback here is most invaluable to us because it highlights the areas that we can improve. We will work on improving ourselves immediately. If you are planning a return visit, we'll all be here to welcome you back with open arms!
    Responded October 09, 2018
    Shangri-La's Tanjung Aru Resort & Spa
    7.6
    Very good
    Christian from Germany
    Group
    Kinabalu Room with Sea View
    Stayed 1 night in September 2018
    Best in town - but for the masses”
    There are not too many resort options in Kota Kinabalu and this is apparently the best in town - the name Shangri-La speaks for itself. The grounds are well maintained, but since we stayed in the no yet renovated wing our room was a bit tired. We didn't get the chance to see the newly renovated wing though, who's rooms are offered at a higher price. The staff is very friendly, but probably because of enormous number of guests we had to wait a couple of times longer than we expected.
    Reviewed September 27, 2018
    Dear Christian, Thank you very much for taking the time to write this review of the resort. Your feedback here is most invaluable to us because it highlights the areas that we can improve. We will work on improving ourselves immediately. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded October 01, 2018
    Shangri-La's Tanjung Aru Resort & Spa
    10.0
    Exceptional
    Zada from Australia
    Couple
    Sea View King Bed
    Stayed 1 night in September 2018
    Beautiful view and amazing staff”
    We spent our wedding anniversary here and were upgraded to a beautiful suite with wonderful views. The chef prepared a special meal as I have coeliac disease and am lactose intolerant. We had a wonderful anniversary thanks to the generosity of all at Tanjung Ara resort.
    Reviewed September 13, 2018
    Dear Zada, Thankyou so much for this amazing review of the resort. We are both humbled and honoured! And a big congratulations once again on your wedding anniversary. Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded September 14, 2018
    Shangri-La's Tanjung Aru Resort & Spa
    10.0
    Exceptional
    GYEONGYEONG from South Korea
    Group
    Tanjung Twin Room with Sea View
    Stayed 2 nights in December 2018
    good place to have vacation ”
    it was very comfortable, very calm, great resort
    Reviewed January 15, 2019
    Dear GYEONGYEONG, Thank you so much for this amazing review of the resort. We are both humbled and honoured! Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded January 18, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    9.2
    Exceptional
    Bella from Malaysia
    Family with young children
    Kinabalu Twin Room with Sea View
    Stayed 2 nights in December 2018
    Exceptional”
    Great place for relaxation and with kids. Beautiful sunset
    Reviewed January 03, 2019
    Dear Bella, Thank you so much for this amazing review of the resort. We are both humbled and honoured! Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded January 04, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    8.0
    Excellent
    Chak from Hong Kong
    Family with teens
    Kinabalu Room with Sea View
    Stayed 2 nights in December 2018
    Nice Resort”
    Relaxing and exciting experience
    Reviewed January 03, 2019
    Dear Chak, Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded January 03, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    8.0
    Excellent
    Chak from Hong Kong
    Family with teens
    Kinabalu Twin Room with Sea View
    Stayed 2 nights in December 2018
    relaxing resort”
    Very nice resort
    Reviewed January 03, 2019
    Dear Chak, Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.
    Responded January 03, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    9.6
    Exceptional
    Dk from Brunei Darussalam
    Family with young children
    Twin Sea View
    Stayed 2 nights in December 2017
    Excellent Resort in Borneo Island”
    We love to bring our kids here.. its our 2nd visit to this resort and it has improved alot more... very suitable with young children and friendly staff.. the Seaview side of the hotel has recently been renovated which is great!
    Reviewed December 20, 2017
    12345
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    Shangri-La's Tanjung Aru Resort & Spa
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    • Excellent location
    • Tanjung Aru Beach