Shangri-La's Tanjung Aru Resort & Spa
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Interior view
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Beach
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Beach
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8.6 Excellent location
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8.6Location
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Shangri-La's Tanjung Aru Resort & Spa

Recently renovated
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Excellent
From 2712 reviewsSee what guests said
8.6
90% would recommend to a friend
  • Airport transfer

  • 190 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
Tanjung Executive Suite
...
  • Sea view
  • 108 m²/1163 ft²
  • 1 king bed
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Executive Suite Sea View
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  • Ocean view
  • 66 m²/710 ft²
  • 1 super king bed
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Club Sea View
...
  • Sea view
  • 45 m²/484 ft²
  • 2 single beds
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Executive Family Room
...
  • Sea view
  • 66 m²/710 ft²
  • 1 king bed and 2 bunk beds
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Twin Sea View Twin Bed
...
  • Sea view
  • 45 m²/484 ft²
  • 2 single beds
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Kinabalu Club Mountainview Room
...
  • Mountain view
  • 45 m²/484 ft²
  • 1 king bed
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Sea View King Bed
...
  • Sea view
  • 45 m²/484 ft²
  • 1 king bed
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Kinabalu Club Mountainview Twin
...
  • Mountain view
  • 45 m²/484 ft²
  • 2 single beds
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Kinabalu Mountain View
...
  • Mountain view
  • 45 m²/484 ft²
  • 1 king bed
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Kinabalu Mountainview Twin
...
  • Mountain view
  • 45 m²/484 ft²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (2712)
8.6
Excellent
Filter by guest type:
Cleanliness9.0
Facilities9.0
Location8.6
Room comfort and quality9.0
Service8.8
Value for money8.0
Food and dining8.3
Provided by verified guests of Agoda
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Showing 2418 verified guest comments
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8.0
AN-HUA from Taiwan
Family with teens
Twin Sea View
Stayed 1 night in February 2018
Great water slides.
Children love the water slides. The ground is not slippery. Safe and clean. Parents can sit or lie comfortably to watch kids play. The only problem is that weather is quite unpredictable. If it rains, then there's nothing you can do there.
Reviewed February 15, 2018
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8.0
yurika from Brunei Darussalam
Family with young children
Twin Sea View
Stayed 2 nights in October 2017
Good facilities for children
The water slides, pool and activities are great fun. No time to feel bored!
Reviewed February 06, 2018
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4.4
David from Taiwan
Couple
Sea View
Stayed 1 night in February 2018
Overpriced, not enough staff. Horrible breakfast
Great place for kids I suppose, place was packed as previous reviews mentioned. Breakfast and exterior more 3.5 star quality than 5 star or 388usd we spent. Room was comfortable, exterior needed upgrade. I’d give perfect rating if half the price, for example staying at another hotel nearby that’s half the price with real private beach, same or better quality breakfast on Gaya island comes with boat ride back and forth and free couples massage for 220usd, same size room. Quick and personal check in as suppose to the circus of a check in we got when we arrived at your resort. Expected a lot more for 388usd and shangri-la brand, felt more like we paying for the name than anything else. Waited in a long line just to check in, and many waiting behind us so there was no time for questions or personal touch that you expect when you pay that much. Breakfast was also a circus of normal quality. Think it was mostly catered to Chinese tourist and would highly not recommended for western guest
Reviewed February 05, 2018
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5.2
Mary from Malaysia
Family with young children
Sea View
Stayed 1 night in February 2018
Where is the standard?
We have been here a couple of times, and it kept deteriorating each time we visited. The most obvious is their staff - gone are the smiles and genuine interests to make guests feel at home. I guess the large crowd has taken its toll on the resort - chaotic restaurant, robotic front desk, faulty facilities (the STAR lounge has broken/dirty coffee machines and stained sofa, leaky toilets in room). Truly disappointing.
Reviewed February 05, 2018
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9.2
Minjoo from Australia
Couple
Twin Sea View
Stayed 1 night in November 2017
Mostly good
Nice money value
Reviewed January 20, 2018
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9.2
JIHUN from South Korea
Family with young children
Tanjung Executive Suite
Stayed 2 nights in January 2018
a littlt noisy
The next door to the elevator is a little noisy, so you'd better avoid it.
Reviewed January 18, 2018
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10.0
deok from South Korea
Family with young children
Club Sea View King Bed
Stayed 3 nights in December 2017
Great!
No stress
Reviewed January 02, 2018
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8.4
tianming from China
Couple
Sea View
Stayed 2 nights in December 2017
Nice view,comfortable stay
Service is very good, staff will always bring the thing when we need, and think for you. Best hotel amongest the stay we were in KK. The off island tour they have is good, best condition of the boat, very safe, flexible time. Strongly recommand!
Reviewed December 29, 2017
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9.6
Dk from Brunei Darussalam
Family with young children
Twin Sea View
Stayed 2 nights in December 2017
Excellent Resort in Borneo Island
We love to bring our kids here.. its our 2nd visit to this resort and it has improved alot more... very suitable with young children and friendly staff.. the Seaview side of the hotel has recently been renovated which is great!
Reviewed December 20, 2017
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8.8
Reza from Singapore
Family with young children
Kinabalu Club Mountainview Room
Stayed 2 nights in December 2017
Good view and amenities
Everything is good except that the nearest eating place is Lucy's Kitchen which is nearly 1km away. We walked once only. The rest of the time, we took Grab to reach there. You can book a shuttle to some of the islands at a reasonable rate per person. Worth it than going to the jetty by taking the public boat yourself. You can forget about renting snorkeling sets because you are unlikely to find any corals or fish to see. The sea off Manukan Island is filled with rubbish, dead trees and jelly fish during the rainy season. Welcome seafood is a restaurant that you must try if you are at KK. The live seafood variety are humongous and affordable.
Reviewed December 19, 2017
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Sat, 17 Feb 2018 - Sun, 18 Feb 2018(1 night)