8.7
Excellent
5.4% this month
/10
(7,490 reviews)See what guests said
Highly rated by guests – 92% would recommend
Highly rated by guests – 92% would recommend
View38
Housekeeping17
Breakfast15
See map
8.7

Excellent

Location rating score

Excellent location - 190 meters to the beach
Parking
FREE
Popular landmarks
Consulate of Japan 270 m
Kinabalu Golf Course 690 m
Principal's Parking 920 m
Tanjung Aru Beach 930 m
Roll Call Area 940 m
Perdana Park Parking Lot 1 km
Sea Park Condominium Parking Lot 1.06 km
Perdana Park Man Made Lake 1.1 km
Stone boardwalk sunset viewpoint 1.22 km
Long Jump Pitch 1.26 km
Nearby landmarks
Sabah State Museum 3.3 km
Mamutik Island 4.16 km
Night Market 4.29 km
Gaya Street Sunday Market 4.85 km
Manukan Island 5.08 km
Kota Kinabalu City Mosque 5.1 km
Signal Hill Observatory Platform 5.26 km
Tunku Abdul Rahman Marine Park 6.98 km
Sapi Island 6.98 km
Poring Hot Springs 18.75 km
Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

"Perfect spot to relax after climbing Mount Kinabalu!"

Gillian - February 10, 2020
 Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu
Interior view Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu
Beach Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu
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Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100 - See map
Attention

This property is in high demand!

6 travelers have booked today.

  • Airport transfer

  • 190 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Steamroom

Value for money8.2
Distance to city center7 km
Location rating8.7
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport3.8 km

Rooms available at Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

Excellent
Room comfort & quality
9.0
Tanjung Deluxe Suite with Sea View
...
  • Room size: 185 m²/1991 ft²
  • Balcony/terrace
  • 1 king bed
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Kinabalu King Room with Sea View
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
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Horizon Club Seaview King Room
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 1 king bed
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Kinabalu Twin Room with Sea View
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 2 single beds
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Tanjung Twin Room with Sea View
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 2 single beds
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Kinabalu King Room with Mountain View
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
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Tanjung King Room with Sea View
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 1 king bed
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Kinabalu Family Room
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 1 bunk bed and 1 king bed
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Kinabalu Twin Room with Mountain View
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Horizon Club Seaview Twin Room
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

What people love about Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

  • 8.4
    Excellent

    "Overall i had a great experience in the resort"

    jinhyun

    |

    December 31, 2019

  • 7.6
    Very good
    Staff 

    "Nice location and staff are very friendly."

    Todd

    |

    February 3, 2020

  • 10.0
    Exceptional

    "The views and scenery is simply amazing."

    Wuei

    |

    December 19, 2017

Property ranking|Compared to 1,449 Kota Kinabalu properties
See all rankings
Room comfort score
9.0/10
Cleanliness score
9.0/10
Couples review score
8.7/10
Service score
8.9/10
Better than
99
%
of Kota Kinabalu properties
Better than
97
%
of Kota Kinabalu properties
Better than
96
%
of Kota Kinabalu properties
Better than
95
%
of Kota Kinabalu properties
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Overall rating:
8.7
Excellent
7,490 reviews
Cleanliness
9.0
Facilities
9.0
Location
8.7
Read all reviews >
What travelers say they love:
Staff are very friendly and extremely professional .
Wuei from Brunei Darussalam
Solo traveler
More about Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

More about Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

Set in 25 acres of award-winning gardens along the sweeping bay, Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu beautifully overlooks the islands of Tunku Abdul Rahman National Park, creating a perfect end to any day. Just 10 minutes away from Kota Kinabalu International Airport, this 5-star property is a great place to relax with recently renovated modern rooms which clearly capture the view of the mountain or stunning South China Sea. Also featuring a magnificent pool, Jacuzzi beds, and infinity section, you can visit the iconic Sunset Bar for refreshing drinks. For the little ones, the hotel has a water play area and waterslides to make their trip and enjoyable one. Finally, you should not miss out on the various cuisines ranging from Asian to international favorites, and end it all by opting for a revitalizing time at the award winning CHI, The Spa. Exclusively owned and operated by Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu, STAR Marina is a recreational facility providing professional water sport services, boating and cruise facilities, and a learning facility for dive enthusiasts. The facility consists of an exclusive private jetty, a boat yard for repairs and maintenance, a boat ramp, water sports atrium and dive center offering a variety of dive certification classes, facilities, and equipment.

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Most talked about facilities

Swimming Pool
122 mentions
Food & Dining
76 mentions
Breakfast
65 mentions
Beach
35 mentions

What they offer

8.8
Excellent
Staff 

"Very beautiful surroundings and wonderful staff."

Sivakami

|

August 3, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal
Vegetarian
Gluten-free
Buffet

Restaurants on site

Cafe' TATU
Cuisine:International, Japanese, Korean
Menu:Buffet, A-la-carte
Coco-Joe's Bar & Grill
Cuisine:International, Seafood, Grill/BBQ
Menu:Buffet
Shang Palace
Cuisine:Chinese
Menu:Buffet
Peppino
Cuisine:Italian
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu from real guests

Overall rating
8.7
Excellent
From 7490 reviews
8.9Cleanliness
8.9Facilities
8.9Room comfort and quality
Agoda Reviews (4732)Booking.com Reviews (2758)
Rating via Agoda8.7
/
10
Cleanliness9.0
Facilities9.0
Location8.7
Room comfort and quality9.0
Service8.9
Value for money8.2
High score for Kota Kinabalu
Rating
9+ Exceptional (1532)
8-9 Excellent (812)
7-8 Very Good (596)
6-7 Good (201)
<6 Below Expectation (197)
Time of the year
Mar - May (759)
Jun - Aug (1079)
Sep - Nov (822)
Dec - Feb (678)
All guests (4732)
All room types
All languages

Show reviews that mention 

Showing 3338 verified guest comments
12345
10.0
Exceptional
PING from Singapore
Family with young children
Stayed 2 nights in July 2012

Excellent Nature Retreat hotel for kids & adults”

Superb service, nature amidst luxe accomodation

We have stayed at many great hotels around the world but the team at Shangri-La's Tanjung Aru Resort & Spa were really outstanding. Paperless quick checkin/checkout, clean spacious rooms, beautiful surrounding of sea/flora, great spa, kids water play area, impressive dinner buffet spread - its not often a hotel can do well in so many areas. We will definitely be back again - the adults got some good rest, the kids enjoyed the kids club activities and got in touch with nature too.

Reviewed July 09, 2012
9.0
Exceptional
emmanuel from France
Solo traveler
Stayed 2 nights in April 2012

Very relaxed, beautiful views, very good service”

Sunset Bar, Sea Views, Large Pool, proximity to local beach

Shangri La Tanjung Aru Resort is the only resort which gives you the chance to be in the pool practically 30 min after the planed lands in Kota Kinabalu. Check In Service is efficient as well as luggage delivery. So you are really on holiday as soon as you arrive. The resort is 10 min from town and large selection of food places and shopping locations. . The pool is now very large, and the water activities are plenty. Enjoy the best Sunset in Town radically on the sea and with the islands. My only critic is that the Sunset is supposed to be a very relaxed moment, but the music is too loud in the sunset bar.

Reviewed May 04, 2012
8.3
Excellent
Marjorie from Philippines
Group
Stayed 1 night in May 2012

Beautiful infinity pool”

infiniy pool

the infinity pool at shangri-la's tanjung aru was beautiful. i also enjoyed the 4 water slides at the kids area. the rooms was what anyone can expect from shangri-la, although we just booked the deluxe room, simple with everything you need for a relaxing stay. food at their buffet restaurant was delicious with a wide array of choices. i like breakfast buffet compared to the dinner buffet options. shangri-la's tanjung aru was 5 minutes away from kota kinabalu international airport so arriving at night is not a problem, taxi is relatively cheap. we only paid myr28 for the taxi ride.

Reviewed May 23, 2012
8.7
Excellent
Middleton from Australia
Couple
Stayed 5 nights in April 2012

Beautiful hotel, fabulous service, wonderful views”

The Sunset bar allows you to view the most amazing sunsets every night while enjoying wonderful cocktails

We arrived at the Shangri-La's Tanjung Aru Resort and were immediately upgraded to club floor which had an amazing view over the South China Sea. The hotel room was lovely, very clean and spacious. The hotel was at full capacity to be aware that the breakfast room is pretty full around 9-10am. Restaurants at the hotel were ok, nothing amazing but definately ok, the highly for me was the pool area, sunset bar/sunsets/service and great weather. The Chi spa was pricey but absolutely amazing loved it!

Reviewed May 02, 2012
9.0
Exceptional
Anjoli from Australia
Couple
Stayed 6 nights in October 2012

Great hotel....except for the kids”

Excellent service, beautiful views, close to Kota Kinabalu city

Had a lovely time at the Shangri-La Tanjung Aru. We were left wanting for nothing - everything was taken care of, from amazing amenities within the resort (multiple pools, bars, restaurants) to the provisions in the room (tea, coffee, ice, toothbrushes, slippers). The room itself was very large and the bathroom had a bath with a separate shower and a balcony with views of the ocean. We opted for an upgrade to the Kinabalu Club, and got a room on a higher floor and access to the Club, which included breakfast away from the masses, complimentary happy hour and drinks and snacks throughout the day. The main pool was amazing - an infinity pool overlooking the South China sea. There were also separate pools for children, including 3 water slides. The staff were very helpful and friendly. The *one* gripe I had was that the resort was swarming with kids. As a kid friendly resort, this was to be expected, but it would have been great to have kid-free zones available (e.g the Kinabalu Club happy hour, enforcement of not allowing kids in the the 'Adult Pool'). Overall though, a wonderful, comfortable stay.

Reviewed November 05, 2012
9.3
Exceptional
Wing from Hong Kong
Group
Stayed 1 night in December 2011

Relaxing stay at Shangri-La's Tanjung Aru Resort &”

outdoor area at Cafe Tatu, great swimming pool

my friend and i enjoyed very much the stay in shangri-la's tanjung aru resort & spa. the room is comfortble and the service is good. last but not the least, we both like the breakfast at cafe tatu in the resort where guests can stay outdoor. the swimming pool is great. location is near airport.

Reviewed December 24, 2011
8.7
Excellent
Syed from Malaysia
Business traveler
Stayed 2 nights in November 2011

Greatest Hotel in Sabah”

6 Stars !!!!

it was really a nice experience staying at shangri-la's tanjung aru resort & spa. choose to stay at kinabalu club mountainview room instead of seaview. it was a very nice view and its cooling too. rooms are clean, big, comfortable and wish to take my family for the next trip.

Reviewed November 25, 2011
9.7
Exceptional
Catherine from Australia
Couple
Stayed 3 nights in July 2012

Beautiful location, fantastic included breakfast”

Breakfast variety - covered all tastes and ethnic groups; close to town with a fixed price taxi service; lovely swimming pool and great kids water play

Shangri La Tanjung Aru is one of two Shangri La properties in Kota Kinabalu. This one is closer to town and is really lovely. A taxi to town takes 5-10 minutes and costs 20 Malaysian Ringit. The pool is large and has varied depth up to 1.8m and is beautiful. The beach has a little coral - so if you have sensitive feet swim in sandals or water shoes. The breakfast is wonderful - covers all types of food, and as is very common in Malaysia due to Muslim customs - the bacon is beef bacon. If you have children - the water play area is fantastic. This hotel is good for all ages and I would highly recommend it.

Reviewed August 06, 2012
9.7
Exceptional
Ronald from Philippines
Couple
Stayed 1 night in March 2011

Elegant Hotel perfect for couples”

Very accomodating hotel staff, excellent view from room, nice beaches and sunset views

We stayed at Shanri La Tanjung Aru Resort and Spa for one night and we really enjoyed it there. Everything seems to be perfect, the hotel staff, the amenities, the food and the beach! Only con is that construction is still ongoing for some parts of the hotel (including the swimming pool), oh well I guess every hotel needs a good renovation in order to better satisfy it's clients. :) We checked-in at around 12:30pm and just left our things in the room and immediately scouted the area. There is a souvenir shop which sells a wide variety of items at an affordable price. We spent the rest of the afternoon at the beach as well, swimming, taking pictures and of course waited for the sunset. After sundown, we changed clothes and had our buffet dinner at their restaurant. They serve excellent food although the price is a little bit high, it still is worth it. The following day, we had our free buffet breakfast and amazingly they served quality food consistently. We checked-out at around 1:00pm and the hotel staff even helped us find a taxi. Great hotel with great people!

Reviewed March 09, 2011
10.0
Exceptional
Adam from United States
Solo traveler
Stayed 2 nights in October 2016

Beyond amazing”

I stayed at the Shangri-La Tanjung Aru Resort for 2 nights in October. The hotel is amazing - with its private beach, beautiful swimming pools, top-notch customer service and hospitality, amazing breakfasts, etc. I was impressed by their 5-star level of service. I came here as a solo traveler, but I saw a lot of families enjoying this place, too. I tried to make the most of my time here, and I would gladly stay here again. - Try the tai chi class in the morning! Great teacher. - Free "mini" golf course - Great infinity pool! - Enjoy some coconut ice cream as you watch the sunset My only complaints are that this hotel does not provide any free shuttle service to/from the airport or the city. It astounds me that at the price for staying here they don't provide this! Cheaper hotels give this automatically. Why not here? Still, overall I would happily stay here.

Reviewed October 24, 2016
9.3
Exceptional
Zheng from China
Couple
Stayed 3 nights in March 2012

服务一流的迷人酒店"”

很周到,很体贴。浴室里准备的东西很全。

very good experience. The staff at Shangri-La's Tanjung Aru Resort & Spa is very friendly. The sunset at Shangri-La's Tanjung Aru Resort & Spa is also highly recommended.

Reviewed March 21, 2012
9.7
Exceptional
Russell from United Kingdom
Couple
Stayed 3 nights in October 2012

Most relaxing 4 days ever!”

Pool, breakfast buffet and the beautiful hotel gardens

This hotel far exceed my expectations. I have been to many luxury hotels and the Shangri-La's Tanjung Aru is one of the best... if not the best I've been to. The hotel is stunning, the grounds are beautiful and the pool area is so relaxing. The breakfast buffet is great - a little chaotic with kids running about, but it's the norm in these hotels.

Reviewed October 01, 2013
10.0
Exceptional
Dendy from Indonesia
Family with young children
Stayed 4 nights in March 2017

Everything is perfect”

We stayed in a sea view room at Kinabalu Wing. Interior looks fresh and modern. Staffs always clean the room perfectly. Swimmimg pool is big, has mini waterfall, slides and big water bucket... just perfect for me and my children. Breakfast has so many breads options... i love it. Restaurant staffs are very helpful and friendly. It has a private beach, where my children did swimming and kayaking... love it. All the water areas have lifeguards, so I WORRIED FREE... could let the children playing themselves. There is also pingpong game... my family love it. And also marina with private jetty. We went for snorkelling in Manukan Island, and then parasailing and banana boat. All were arranged at the Star Marina office at the hotel. Insyaa Allah, we will come back... we LOVE YOU Shangri-La Tanjung Aru...

Reviewed April 01, 2017
9.3
Exceptional
Rinda from Indonesia
Group
Stayed 2 nights in August 2013

Great hotel with great facilities”

great views, excellent room service (but not the Front office), great environtment

Great pleasure to stay ar Shangri-la's Tanjung Aru. Really love the view there. Enjoy the food and the hospitality of the hotel staff . Great internet connection even on the beach . Two thumbs for Shangri-la's Tanjung aru

Reviewed September 23, 2013
9.0
Exceptional
Chih from Taiwan
Family with young children
Stayed 4 nights in June 2012

Lovely Hotel”

lovely hotel, nice people, great facility

Shangri-la’s Tanjung Aru is a wonderful hotel, I will definitely recommend to anyone that travels to Kota Kinabalu. I will certainly return and stay here again. My family really enjoys our time there, foods are great, facility is nice, staffs are really friendly and the views are amazing. I can’t wait to come back again.

Reviewed June 20, 2012
9.2
Exceptional
Shahmirol from Brunei Darussalam
Family with young children
Kinabalu Twin Room with Mountain View
Stayed 2 nights in December 2019

Exceptional”

Greeted warmly upon our arrival. Helpful & friendly staffs. Happily upgraded our 2 nights stay to the FAMILY ROOM. Variety choices of foods served during breakfast buffet. We also went for a day trip to Manukan Island via Star Marina. Our belongings was well taken care of while we are enjoying our day at the island. Overall we really had loads of fun & enjoyed our stay at the Resort & Island. Will definitely go back to Shangri-La Tanjung Aru Resort for our future family vacation again.

Reviewed December 19, 2019

Dear Shamirol, Thank you so much for the wonderful review of the resort! We can’t wait to welcome you back again to Borneo soon. Until we meet again, safe travels always.

Responded January 28, 2020
Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu
8.7
Excellent
Debra from United Kingdom
Group
Stayed 1 night in September 2009

Staying at Tanjung Aru - Kota Kinabalu”

Great room and lovely view. Nice setting, fantastic buffet breakfast
Lacked good service at evening meal by sea / pool. Setting also too dark when sun goes down

We were so pleased to arrive at a good hotel after a weekend of having climbed Mount Kinabalu. An amazing experience in itself however staying at the Tanjung Aru after the climb also made our break! Most of all we needed a good hot shower and the hotel did not disappoint. The room was lovely and overlooked mountains and sea. We had been looking forward to a celebratory drink with dinner at the coco bar (think that was the name) however we didn't receive the best of service throughout the evening however this was the only thing to blight our stay. All in all we had a wonderful one night break and would have been very happy to stay longer; take the opportunity to indulge in the dinner buffet (would definately do that next time!) and would like to visit Kota Kinabalu city.

Reviewed September 17, 2009
10.0
Exceptional
Marie from United States
Couple
Stayed 1 night in October 2015

Comfortable resort with attentive staff”

Grounds, food, service

We enjoyed our second stay at the Shangri-La Tanjung Aru and particularly the lovely spa which is highly recommended. The food is very good and our room this time was upgraded and was extremely nice. The Kinabalu Club upgrade is also good and made all the difference in our stay as the extensive breakfast and included tea/happy hour was extremely nice.

Reviewed December 26, 2015
9.0
Exceptional
Y from New Zealand
Family with young children
Stayed 4 nights in July 2012

Ideal Family Holiday Resort. Wonderful Service”

Welcoming. Extremely efficient and fantastic services, always with a smile.

We spent 4 nights as a couple with a 2 1/2 yr old and had a wonderful time. Most friendly service and fast. Very accommodating. Unlike other resorts that hit you with expensive bills for acessories, Shangri La provides free WiFi, bottled water etc. Dining within hotel is of similar cost as going out for a family meal in Australia. The Play Centre is a kid's paradise. Most children are keen to spend all day there allowing free time for adults. The beach and swimming pool are catered for children with lots of games etc. Plenty of trips can be organized to visit local attractions if so desire. On school holidays, can get busy at breakfast time. This is not a place for travelers who do not like kids. Unfortunately MAS has stopped direct flights from Kota Kinabalu to Perth. MAS connection via KL involves either overnight flight or overnight stay in KL - not good when travelling with children. We suggest transit in Singapore where Silk Air has direct flight to Kota Kinabalu.

Reviewed July 15, 2012
10.0
Exceptional
Karen from United States
Family with teens
Stayed 3 nights in April 2012

Beautiful resort in great location!”

staff, Sunset Bar, access to airport

our family came in for one evening prior to traveling to sandakan area for 3 nights, then returned for another 3 nights at the shangri la tanjung aru. upon our return, the hotel had all of our information already filled out so check in was a breeze. the rooms were lovely and spacious and our view of the sea was very nice. the sunset bar was awesome!! we made use of the gym which was large and well equipped. the food at cocoa joes was quite good and the wait staff there was fantastic to us. my daughter enjoyed a wonderful afternoon at the spa and we both enjoyed our mani/pedi at the nail bar. the breakfast buffet was extensive. i would definitely return to this hotel.

Reviewed April 20, 2012
12345
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