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7,993 reviews
7,993 reviews
The room is clean, carpeted, got bath tub, swimming pool is like a waterpark.
8.7
Location rating score
Unparalleled Level of Hygiene and Safety for Hotels
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
12 travelers have booked today.
Value for money | 8.2 |
Distance to city center | 7 km |
Location rating | 8.7 |
Nearest airport | Kota Kinabalu International Airport (BKI) |
Distance to airport | 3.8 km |
Does Shangri-La Tanjung Aru, Kota Kinabalu have a hot tub?
Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu does not have a hot tub.
What time is check-in and check-out at Shangri-La Tanjung Aru, Kota Kinabalu?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Shangri-La Tanjung Aru, Kota Kinabalu?
Shangri-La Tanjung Aru, Kota Kinabalu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 111.50 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Shangri-La Tanjung Aru, Kota Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the resort can arrange both taxis or car rental.
Is breakfast offered at Shangri-La Tanjung Aru, Kota Kinabalu?
Wake up to a great buffet breakfast at Shangri-La Tanjung Aru, Kota Kinabalu.
What are my dining options at Shangri-La Tanjung Aru, Kota Kinabalu?
Shangri-La Tanjung Aru, Kota Kinabalu features 3 on-site restaurants for your dining convenience.
What is the smoking policy at Shangri-La Tanjung Aru, Kota Kinabalu?
Shangri-La Tanjung Aru, Kota Kinabalu does permit smoking in some areas and is not 100% smoke-free.
What is the closest airport to Shangri-La Tanjung Aru, Kota Kinabalu?
The closest airport is Kota Kinabalu International Airport, 3.7 km away from Shangri-La Tanjung Aru, Kota Kinabalu.
What is the closest train, metro, or bus station to Shangri-La Tanjung Aru, Kota Kinabalu?
North Borneo Railway is the closest train, metro, or bus station, about 2.0 km away from Shangri-La Tanjung Aru, Kota Kinabalu.
What restaurants are nearby Shangri-La Tanjung Aru, Kota Kinabalu?
Restaurants including Shang Palace, Coco-Joe's Bar & Grill and Sunset Bar at Shangri-La's Tanjung Aru Resort and Spa are popular in Shangri-La Tanjung Aru, Kota Kinabalu’s neighborhood which is known as Tanjung Aru.
What are popular attractions near Shangri-La Tanjung Aru, Kota Kinabalu?
Guests at Shangri-La Tanjung Aru, Kota Kinabalu can easily visit Tanjung Aru Perdana Park, Roll Call Area and Perdana Park Playground located in the Tanjung Aru area.
What popular beaches are close to Shangri-La Tanjung Aru, Kota Kinabalu?
Guests at Shangri-La Tanjung Aru, Kota Kinabalu can easily visit Tanjung Aru Beach in the Tanjung Aru area.
10
"The room is clean, carpeted, got bath tub, swimming pool is like a waterpark."
Nadiatul
|
March 9, 2022
10
"Nice view nice place , sure I will go back again"
Choy
|
March 9, 2022
10
"Really relaxing at this hotel."
lee
|
March 6, 2022
Shangri-La Tanjung Aru, Kota Kinabalu
Enjoy all the sightseeing options of Kota Kinabalu with a stay at Shangri-La Tanjung Aru, Kota Kinabalu. Visit Sapi Island and experience the unique feeling of being dethatched from the mainland and all your worries, with a stay at Shangri-La Tanjung Aru, Kota Kinabalu.
Shangri-La Tanjung Aru, Kota Kinabalu provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides taxi and car hire services to help you get to where you want to go in Kota Kinabalu.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The resort provides air conditioning for the benefit of all guests. Some rooms at Shangri-La Tanjung Aru, Kota Kinabalu include special design features like a balcony or terrace. Selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator and mini bar. Shangri-La Tanjung Aru, Kota Kinabalu also provides a hair dryer and bathrobes in its bathroom.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Shangri-La Tanjung Aru, Kota Kinabalu offers wonderful recreational facilities for guests to enjoy. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, steam room and spa. The many offerings at Shangri-La Tanjung Aru, Kota Kinabalu ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Shangri-La Tanjung Aru, Kota Kinabalu gives you a great reason to spend more time in your swimsuit. For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling, non-motorized water sports, motorized water sports, diving and wind surfing. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats, canoes and water park made available at Shangri-La Tanjung Aru, Kota Kinabalu.
In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, ping-pong table, yoga room and tennis court in the resort. Have some relaxing fun with family and friends at the library, games room and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Reasons to stay here
Past guests rate facilities here higher than 95% of the city's accommodation.
This resort's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.
9.1
Swimming Pool
122 mentions
Food & Dining
76 mentions
Breakfast
65 mentions
Beach
35 mentions
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Land sports
Access
Getting around
Available in all rooms
Cafe' TATU
Coco-Joe's Bar & Grill
Shang Palace
Peppino
8.7
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Check-in/Check-out
Getting around
The property
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
A maximum of 2 children under 6 years old will receive meals free of charge. Any additional child will be charged 50% of the adult price for meals.
![]() Shangri-La Tanjung Aru, Kota Kinabalu | ![]() | Best value! ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 5114 reviews 8.7Location 8.7 | Excellent 4922 reviews 8.5Location 8.8 | Excellent 788 reviews 8.9Location 9.3 | Excellent 2491 reviews 8.7Location 7.9 |
Neighborhood | Tanjung Aru | Central Business District | Central Business District | Tuaran |
Show reviews that mention
Excellent Nature Retreat hotel for kids & adults”
We have stayed at many great hotels around the world but the team at Shangri-La's Tanjung Aru Resort & Spa were really outstanding. Paperless quick checkin/checkout, clean spacious rooms, beautiful surrounding of sea/flora, great spa, kids water play area, impressive dinner buffet spread - its not often a hotel can do well in so many areas. We will definitely be back again - the adults got some good rest, the kids enjoyed the kids club activities and got in touch with nature too.
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Very relaxed, beautiful views, very good service”
Shangri La Tanjung Aru Resort is the only resort which gives you the chance to be in the pool practically 30 min after the planed lands in Kota Kinabalu. Check In Service is efficient as well as luggage delivery. So you are really on holiday as soon as you arrive. The resort is 10 min from town and large selection of food places and shopping locations. . The pool is now very large, and the water activities are plenty. Enjoy the best Sunset in Town radically on the sea and with the islands. My only critic is that the Sunset is supposed to be a very relaxed moment, but the music is too loud in the sunset bar.
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Beautiful infinity pool”
the infinity pool at shangri-la's tanjung aru was beautiful. i also enjoyed the 4 water slides at the kids area. the rooms was what anyone can expect from shangri-la, although we just booked the deluxe room, simple with everything you need for a relaxing stay. food at their buffet restaurant was delicious with a wide array of choices. i like breakfast buffet compared to the dinner buffet options. shangri-la's tanjung aru was 5 minutes away from kota kinabalu international airport so arriving at night is not a problem, taxi is relatively cheap. we only paid myr28 for the taxi ride.
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Beautiful hotel, fabulous service, wonderful views”
We arrived at the Shangri-La's Tanjung Aru Resort and were immediately upgraded to club floor which had an amazing view over the South China Sea. The hotel room was lovely, very clean and spacious. The hotel was at full capacity to be aware that the breakfast room is pretty full around 9-10am. Restaurants at the hotel were ok, nothing amazing but definately ok, the highly for me was the pool area, sunset bar/sunsets/service and great weather. The Chi spa was pricey but absolutely amazing loved it!
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Great hotel....except for the kids”
Had a lovely time at the Shangri-La Tanjung Aru. We were left wanting for nothing - everything was taken care of, from amazing amenities within the resort (multiple pools, bars, restaurants) to the provisions in the room (tea, coffee, ice, toothbrushes, slippers). The room itself was very large and the bathroom had a bath with a separate shower and a balcony with views of the ocean. We opted for an upgrade to the Kinabalu Club, and got a room on a higher floor and access to the Club, which included breakfast away from the masses, complimentary happy hour and drinks and snacks throughout the day. The main pool was amazing - an infinity pool overlooking the South China sea. There were also separate pools for children, including 3 water slides. The staff were very helpful and friendly. The *one* gripe I had was that the resort was swarming with kids. As a kid friendly resort, this was to be expected, but it would have been great to have kid-free zones available (e.g the Kinabalu Club happy hour, enforcement of not allowing kids in the the 'Adult Pool'). Overall though, a wonderful, comfortable stay.
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Relaxing stay at Shangri-La's Tanjung Aru Resort &”
my friend and i enjoyed very much the stay in shangri-la's tanjung aru resort & spa. the room is comfortble and the service is good. last but not the least, we both like the breakfast at cafe tatu in the resort where guests can stay outdoor. the swimming pool is great. location is near airport.
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Greatest Hotel in Sabah”
it was really a nice experience staying at shangri-la's tanjung aru resort & spa. choose to stay at kinabalu club mountainview room instead of seaview. it was a very nice view and its cooling too. rooms are clean, big, comfortable and wish to take my family for the next trip.
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Beautiful location, fantastic included breakfast”
Shangri La Tanjung Aru is one of two Shangri La properties in Kota Kinabalu. This one is closer to town and is really lovely. A taxi to town takes 5-10 minutes and costs 20 Malaysian Ringit. The pool is large and has varied depth up to 1.8m and is beautiful. The beach has a little coral - so if you have sensitive feet swim in sandals or water shoes. The breakfast is wonderful - covers all types of food, and as is very common in Malaysia due to Muslim customs - the bacon is beef bacon. If you have children - the water play area is fantastic. This hotel is good for all ages and I would highly recommend it.
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Elegant Hotel perfect for couples”
We stayed at Shanri La Tanjung Aru Resort and Spa for one night and we really enjoyed it there. Everything seems to be perfect, the hotel staff, the amenities, the food and the beach! Only con is that construction is still ongoing for some parts of the hotel (including the swimming pool), oh well I guess every hotel needs a good renovation in order to better satisfy it's clients. :) We checked-in at around 12:30pm and just left our things in the room and immediately scouted the area. There is a souvenir shop which sells a wide variety of items at an affordable price. We spent the rest of the afternoon at the beach as well, swimming, taking pictures and of course waited for the sunset. After sundown, we changed clothes and had our buffet dinner at their restaurant. They serve excellent food although the price is a little bit high, it still is worth it. The following day, we had our free buffet breakfast and amazingly they served quality food consistently. We checked-out at around 1:00pm and the hotel staff even helped us find a taxi. Great hotel with great people!
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Beyond amazing”
I stayed at the Shangri-La Tanjung Aru Resort for 2 nights in October. The hotel is amazing - with its private beach, beautiful swimming pools, top-notch customer service and hospitality, amazing breakfasts, etc. I was impressed by their 5-star level of service. I came here as a solo traveler, but I saw a lot of families enjoying this place, too. I tried to make the most of my time here, and I would gladly stay here again. - Try the tai chi class in the morning! Great teacher. - Free "mini" golf course - Great infinity pool! - Enjoy some coconut ice cream as you watch the sunset My only complaints are that this hotel does not provide any free shuttle service to/from the airport or the city. It astounds me that at the price for staying here they don't provide this! Cheaper hotels give this automatically. Why not here? Still, overall I would happily stay here.
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服务一流的迷人酒店"”
very good experience. The staff at Shangri-La's Tanjung Aru Resort & Spa is very friendly. The sunset at Shangri-La's Tanjung Aru Resort & Spa is also highly recommended.
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Most relaxing 4 days ever!”
This hotel far exceed my expectations. I have been to many luxury hotels and the Shangri-La's Tanjung Aru is one of the best... if not the best I've been to. The hotel is stunning, the grounds are beautiful and the pool area is so relaxing. The breakfast buffet is great - a little chaotic with kids running about, but it's the norm in these hotels.
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Everything is perfect”
We stayed in a sea view room at Kinabalu Wing. Interior looks fresh and modern. Staffs always clean the room perfectly. Swimmimg pool is big, has mini waterfall, slides and big water bucket... just perfect for me and my children. Breakfast has so many breads options... i love it. Restaurant staffs are very helpful and friendly. It has a private beach, where my children did swimming and kayaking... love it. All the water areas have lifeguards, so I WORRIED FREE... could let the children playing themselves. There is also pingpong game... my family love it. And also marina with private jetty. We went for snorkelling in Manukan Island, and then parasailing and banana boat. All were arranged at the Star Marina office at the hotel. Insyaa Allah, we will come back... we LOVE YOU Shangri-La Tanjung Aru...
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Great hotel with great facilities”
Great pleasure to stay ar Shangri-la's Tanjung Aru. Really love the view there. Enjoy the food and the hospitality of the hotel staff . Great internet connection even on the beach . Two thumbs for Shangri-la's Tanjung aru
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Lovely Hotel”
Shangri-la’s Tanjung Aru is a wonderful hotel, I will definitely recommend to anyone that travels to Kota Kinabalu. I will certainly return and stay here again. My family really enjoys our time there, foods are great, facility is nice, staffs are really friendly and the views are amazing. I can’t wait to come back again.
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Exceptional”
Greeted warmly upon our arrival. Helpful & friendly staffs. Happily upgraded our 2 nights stay to the FAMILY ROOM. Variety choices of foods served during breakfast buffet. We also went for a day trip to Manukan Island via Star Marina. Our belongings was well taken care of while we are enjoying our day at the island. Overall we really had loads of fun & enjoyed our stay at the Resort & Island. Will definitely go back to Shangri-La Tanjung Aru Resort for our future family vacation again.
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Dear Shamirol, Thank you so much for the wonderful review of the resort! We can’t wait to welcome you back again to Borneo soon. Until we meet again, safe travels always.
Staying at Tanjung Aru - Kota Kinabalu”
We were so pleased to arrive at a good hotel after a weekend of having climbed Mount Kinabalu. An amazing experience in itself however staying at the Tanjung Aru after the climb also made our break! Most of all we needed a good hot shower and the hotel did not disappoint. The room was lovely and overlooked mountains and sea. We had been looking forward to a celebratory drink with dinner at the coco bar (think that was the name) however we didn't receive the best of service throughout the evening however this was the only thing to blight our stay. All in all we had a wonderful one night break and would have been very happy to stay longer; take the opportunity to indulge in the dinner buffet (would definately do that next time!) and would like to visit Kota Kinabalu city.
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Comfortable resort with attentive staff”
We enjoyed our second stay at the Shangri-La Tanjung Aru and particularly the lovely spa which is highly recommended. The food is very good and our room this time was upgraded and was extremely nice. The Kinabalu Club upgrade is also good and made all the difference in our stay as the extensive breakfast and included tea/happy hour was extremely nice.
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Ideal Family Holiday Resort. Wonderful Service”
We spent 4 nights as a couple with a 2 1/2 yr old and had a wonderful time. Most friendly service and fast. Very accommodating. Unlike other resorts that hit you with expensive bills for acessories, Shangri La provides free WiFi, bottled water etc. Dining within hotel is of similar cost as going out for a family meal in Australia. The Play Centre is a kid's paradise. Most children are keen to spend all day there allowing free time for adults. The beach and swimming pool are catered for children with lots of games etc. Plenty of trips can be organized to visit local attractions if so desire. On school holidays, can get busy at breakfast time. This is not a place for travelers who do not like kids. Unfortunately MAS has stopped direct flights from Kota Kinabalu to Perth. MAS connection via KL involves either overnight flight or overnight stay in KL - not good when travelling with children. We suggest transit in Singapore where Silk Air has direct flight to Kota Kinabalu.
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Beautiful resort in great location!”
our family came in for one evening prior to traveling to sandakan area for 3 nights, then returned for another 3 nights at the shangri la tanjung aru. upon our return, the hotel had all of our information already filled out so check in was a breeze. the rooms were lovely and spacious and our view of the sea was very nice. the sunset bar was awesome!! we made use of the gym which was large and well equipped. the food at cocoa joes was quite good and the wait staff there was fantastic to us. my daughter enjoyed a wonderful afternoon at the spa and we both enjoyed our mani/pedi at the nail bar. the breakfast buffet was extensive. i would definitely return to this hotel.
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