Excellent 8.6
Based on 2076 reviews

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About this property

Description

Set in 25 acres of award-winning gardens along the sweeping bay, Shangri-La's Tanjung Aru Resort & Spa beautifully overlooks the islands of Tunku Abdul Rahman National Park, creating a perfect end to any day. Just 10 minutes away from Kota Kinabalu International Airport, this 5-star property is a great place to relax with recently renovated modern rooms which clearly capture the view of the mountain or stunning South China Sea. Also featuring a magnificent pool, Jacuzzi beds, and infinity section, you can visit the iconic Sunset Bar for refreshing drinks. For the little ones, the hotel has a water play area and waterslides to make their trip and enjoyable one. Finally, you should not miss out on the various cuisines ranging from Asian to international favorites, and end it all by opting for a revitalizing time at the award winning CHI, The Spa. Exclusively owned and operated by Shangri-La's Tanjung Aru Resort & Spa, STAR Marina is a recreational facility providing professional water sport services, boating and cruise facilities, and a learning facility for dive enthusiasts. The facility consists of an exclusive private jetty, a boat yard for repairs and maintenance, a boat ramp, water sports atrium and dive center offering a variety of dive certification classes, facilities, and equipment.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
  • Korean
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 7 km
Distance to Airport: 7 km
Number of Rooms : 492
Time to Airport (Minutes): 10
Year Hotel Built: 1983
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Important notice

Café Tatu will be undergoing renovation from August 26, 2016 to January 31, 2017.
Some guestrooms are undergoing renovation from August 26, 2016 to June 30, 2017.
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Verified traveler reviews

Filter by traveler type
Excellent



based on 2076 reviews
  • Cleanliness 9.0
  • Facilities 9.1
  • Location 8.6
  • Room comfort and quality 9.0
  • Service 8.8
  • Value for money 7.8
  • Food and dining 8.3
Sort by

HII from Malaysia
Family with young children
Sea View
Stayed one night in March 2016
Good
Good
Reviewed September 20, 2016

Ruth from United Kingdom
Family with young children
Kinabalu Mountain View
Stayed 2 nights in March 2016
Fantastic shagrila experience
We loved this resort with our 1.5 year old. Plenty of space to run around and pools to play in. Staff were excellent as you would expect. We thought we may have made a mistake when we were checking in - it was a little crazy busy - but all was redeemed. Would love for them to have more kids food option though. The bar out on the jetty was beautful.
Reviewed September 20, 2016

RACHEL from Malaysia
Couple
Sea View
Stayed one night in February 2016
great place
Enjoyed my stay
Reviewed September 16, 2016

hyeran from South Korea
Family with young children
Kinabalu Club Mountainview Room
Stayed 2 nights in October 2015
awsom
the resort and staff was so nice except front staff my kids and we enjoyed in there during hoilday
Reviewed September 13, 2016

TAEJOON from South Korea
Family with young children
Sea View
Stayed 3 nights in September 2016
It was good
Good to stay with family, nice view of beatiful sea.
Reviewed September 08, 2016

Mohd from Malaysia
Couple
Kinabalu Sea View Room
Stayed 3 nights in November 2015
GREAT PLACE WITH NICE SMALL PRIVATE BEACH
Great getaway with interesting view and clean environment. Great for couples and even families. You will feel safe and sound here.
Reviewed September 06, 2016

HyeongSu from South Korea
Family with older children
Sea View
Stayed 2 nights in August 2016
Good location!
It is near from town and also has a reasonable price, good staff!!
Reviewed August 30, 2016

Fahad from Saudi Arabia
Family with young children
Sea View
Stayed 3 nights in July 2016
very good
very good
Reviewed August 30, 2016

aik from Malaysia
Family with young children
Twin Sea View
Stayed one night in July 2016
xx
Xx
Reviewed August 05, 2016

chee from Brunei Darussalam
Family with young children
Sea View
Stayed one night in July 2016
VERY NICE!!!!
would definitely stay here again. we have fun at the swimming pool with my son. the sea view is so nice. there were a lot of china tourist . the food at near the swimming pool is not very nice and expensive too. the room i stay is very spacy and comfortable.
Reviewed July 29, 2016



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