Shangri-La's Tanjung Aru Resort & Spa
Shangri-La's Tanjung Aru Resort & Spa
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Kinabalu Club Mountainview Room Shangri-La's Tanjung Aru Resort & Spa
Kinabalu Club Mountainview Room
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Swimming pool [outdoor] Shangri-La's Tanjung Aru Resort & Spa
Swimming pool [outdoor]
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Swimming pool [outdoor] Shangri-La's Tanjung Aru Resort & Spa
Swimming pool [outdoor]
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Swimming pool Shangri-La's Tanjung Aru Resort & Spa
Swimming pool
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See map Shangri-La's Tanjung Aru Resort & Spa
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Location
Excellent
8.6
See all 64 photos Shangri-La's Tanjung Aru Resort & Spa
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Shangri-La's Tanjung Aru Resort & Spa

Recently renovated
Excellent location
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Excellent
From 2936 reviewsSee what guests said
8.6
Recommended by 88% of guests
  • Airport transfer

  • 190 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
9.0
Excellent
Room comfort & quality
18 travelers are looking at this property right nowBook now before it's too late!
Kinabalu Deluxe Sea View Suite
Kinabalu Deluxe Sea View Suite
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  • 123 m²/1324 ft²
  • Executive lounge access
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Tanjung Executive Suite
Tanjung Executive Suite
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  • Sea view
  • 108 m²/1163 ft²
  • 1 king bed
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Executive Suite Sea View
Executive Suite Sea View
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  • Ocean view
  • 66 m²/710 ft²
  • 1 super king bed
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Club Sea View
Club Sea View
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  • Sea view
  • 45 m²/484 ft²
  • 2 single beds
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Kinabalu Club Mountainview Room
Kinabalu Club Mountainview Room
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  • Mountain view
  • 45 m²/484 ft²
  • 1 king bed
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Kinabalu Club Mountainview Twin
Kinabalu Club Mountainview Twin
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  • Mountain view
  • 45 m²/484 ft²
  • 2 single beds
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Club Sea View King Bed
Club Sea View King Bed
...
  • Sea view
  • 45 m²/484 ft²
  • 1 king bed
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Tanjung Deluxe Sea View Suite
Tanjung Deluxe Sea View Suite
...
  • Sea view
  • 185 m²/1991 ft²
  • 1 king bed
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Executive Family Room
Executive Family Room
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  • Sea view
  • 66 m²/710 ft²
  • 1 king bed and 2 bunk beds
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Twin Sea View Twin Bed
Twin Sea View Twin Bed
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  • Sea view
  • 45 m²/484 ft²
  • 2 single beds
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More about Shangri-La's Tanjung Aru Resort & Spa

More about Shangri-La's Tanjung Aru Resort & Spa

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What's nearby

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Real reviews from real guests

Agoda Reviews (2936)Booking.com Reviews (1791)
8.6
Excellent
Cleanliness9.0
Facilities9.0
Location8.6
Room comfort and quality9.0
Service8.8
Value for money8.0
Provided by verified guests of Agoda
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9.6
Henson from Philippines
Family with young children
Sea View King Bed
Stayed 3 nights in May 2018
Unexpectedly lovely resort”
We loved and enjoyed our stay in the resort. We booked 2 rooms and requested for a connecting one. Checked-in was really great as they did it inside our room! I forgot to get the name of the staff. Service was great. Our kids enjoyed the facilities of the hotel. Most especially the pool with slides! Food was okay since we are not used to Malaysia cuisine. The only downside of the hotel is the beach. I tried to go to the beach and swim but it is a bit rocky and there were a lot of Jellyfish. I even got stung by one. Luckily we did not let the children swim in the beach. We hope they can think of a way how the guest can swim or go for a dip in the beach. Overall, we still enjoyed our stay here and definitely recommend it!
Reviewed May 15, 2018
10.0
steve from Singapore
Couple
Sea View King Bed
Stayed 2 nights in May 2018
A ver special romantic trip”
I have had booked for my honeymoon trip with my wife, and i added a little surprise for her, and yet i was caught into my own surprises, as i did not expect the staffs made so much effort for my special arrangement, and it was pretty short notice for such request. I would definitely plan for another visit by this year again.
Reviewed May 13, 2018
9.6
Johan from Sweden
Family with young children
Club Sea View King Bed
Stayed 9 nights in April 2018
Great resort”
Helpful and friendly staff, all clean and nice resort with good gym, pool for children and restaurants of high quality.
Reviewed May 06, 2018
6.8
Ah from South Korea
Family with young children
Club Sea View
Stayed 3 nights in April 2018
Good place to go with family”
Near to the Airport but staffs were not kind.
Reviewed May 03, 2018
6.8
Lo from Malaysia
Family with young children
Kinabalu Mountain View
Stayed 1 night in April 2018
Poor service”
2 stars hotel with unhelpful staffs, unwell trained staffs unfriendly staffs. Called 3 times from room to receptionist wait for half an hour in line nobody pick up lastly have to walk until front of them . The second day breakfast in cafe tatu all waiters working with long face and bad attitude it really disappointing. However water facilities is good
Reviewed May 02, 2018
7.2
HANGKYU from Singapore
Family with young children
Kinabalu Club Mountainview Room
Stayed 3 nights in April 2018
not too bad ”
good location facing sea, but the condition of hotel is quite old. it is difficult to get room service and I have been waiting for 1 hour plus to have my food in cold.
Reviewed May 02, 2018
9.2
Wui from Hong Kong
Couple
Sea View King Bed
Stayed 1 night in March 2018
Exceptional”
- The hotel is a bit far from downtown ...but still acceptable as it only takes around 15 mins from hotel to downtown by taxi (and the price is cheap!). And it's just next to Tanjung Aru Beach, - The facilities (swimming pool, private beach, etc.) are great. - I have booked a room with sea view, but actually the sea view is blocked the trees in the garden..... - Services are good (or say, up to standard) - I had my dinner at Peppino, tasty, relaxing and worthy!
Reviewed April 06, 2018
7.2
Rutger from Hong Kong
Couple
Sea View King Bed
Stayed 1 night in March 2018
Very good”
My room was right next to the reception. Very noisy. Couldn't sleep well. Wouldn't stay at this hotel again
Reviewed March 27, 2018
10.0
Stephanie from Malaysia
Family with young children
Sea View
Stayed 4 nights in March 2018
Amazing experience ”
Great location, friendly and helpful staff, amazing children facilities and beautiful resort with great sunset view. It’s my go to resort from now on whenever we visit KK.
Reviewed March 22, 2018
10.0
Pui from Malaysia
Couple
Twin Sea View Twin Bed
Stayed 2 nights in March 2018
Exceptional”
It was a great stay at this resort. The sunset view there was just awesome. The only thing that I have to commend is that the portion at the main restaurant / in house dining is alot. The single portion is enough for 2 persons. Or perhaps it is just me who has low appetite. As I saw on your table informing guest not to waste food, perhaps could consider having small or regular portion for guests to choose would be good. Overall a relaxing stay.
Reviewed March 14, 2018
4.4
yuk from Hong Kong
Family with teens
Twin Sea View
Stayed 4 nights in February 2018
Acceptable”
It was too crowded and noisy. Standing behind the people, i could not even see the food during breakfast. Everyday I had to call the service centre for daily commodities, e.g. towels, for the third person even we had paid for an extra bed for my son. I regret I booked a room there for four days. The sand on the small beach hurt our feet.
Reviewed February 22, 2018
8.0
AN-HUA from Taiwan
Family with teens
Twin Sea View
Stayed 1 night in February 2018
Great water slides.”
Children love the water slides. The ground is not slippery. Safe and clean. Parents can sit or lie comfortably to watch kids play. The only problem is that weather is quite unpredictable. If it rains, then there's nothing you can do there.
Reviewed February 15, 2018
8.0
yurika from Brunei Darussalam
Family with young children
Twin Sea View
Stayed 2 nights in October 2017
Good facilities for children”
The water slides, pool and activities are great fun. No time to feel bored!
Reviewed February 06, 2018
4.4
David from Taiwan
Couple
Sea View
Stayed 1 night in February 2018
Overpriced, not enough staff. Horrible breakfast”
Great place for kids I suppose, place was packed as previous reviews mentioned. Breakfast and exterior more 3.5 star quality than 5 star or 388usd we spent. Room was comfortable, exterior needed upgrade. I’d give perfect rating if half the price, for example staying at another hotel nearby that’s half the price with real private beach, same or better quality breakfast on Gaya island comes with boat ride back and forth and free couples massage for 220usd, same size room. Quick and personal check in as suppose to the circus of a check in we got when we arrived at your resort. Expected a lot more for 388usd and shangri-la brand, felt more like we paying for the name than anything else. Waited in a long line just to check in, and many waiting behind us so there was no time for questions or personal touch that you expect when you pay that much. Breakfast was also a circus of normal quality. Think it was mostly catered to Chinese tourist and would highly not recommended for western guest
Reviewed February 05, 2018
5.2
Mary from Malaysia
Family with young children
Sea View
Stayed 1 night in February 2018
Where is the standard? ”
We have been here a couple of times, and it kept deteriorating each time we visited. The most obvious is their staff - gone are the smiles and genuine interests to make guests feel at home. I guess the large crowd has taken its toll on the resort - chaotic restaurant, robotic front desk, faulty facilities (the STAR lounge has broken/dirty coffee machines and stained sofa, leaky toilets in room). Truly disappointing.
Reviewed February 05, 2018
9.2
Minjoo from Australia
Couple
Twin Sea View
Stayed 1 night in November 2017
Mostly good”
Nice money value
Reviewed January 20, 2018
9.2
JIHUN from South Korea
Family with young children
Tanjung Executive Suite
Stayed 2 nights in January 2018
a littlt noisy”
The next door to the elevator is a little noisy, so you'd better avoid it.
Reviewed January 18, 2018
10.0
deok from South Korea
Family with young children
Club Sea View King Bed
Stayed 3 nights in December 2017
Great!”
No stress
Reviewed January 02, 2018
8.4
tianming from China
Couple
Sea View
Stayed 2 nights in December 2017
Nice view,comfortable stay”
Service is very good, staff will always bring the thing when we need, and think for you. Best hotel amongest the stay we were in KK. The off island tour they have is good, best condition of the boat, very safe, flexible time. Strongly recommand!
Reviewed December 29, 2017
9.6
Dk from Brunei Darussalam
Family with young children
Twin Sea View
Stayed 2 nights in December 2017
Excellent Resort in Borneo Island”
We love to bring our kids here.. its our 2nd visit to this resort and it has improved alot more... very suitable with young children and friendly staff.. the Seaview side of the hotel has recently been renovated which is great!
Reviewed December 20, 2017
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