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Shangri-La Tanjung Aru, Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu
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8.7

Excellent

7,904 reviews

7,904 reviews

View48
Breakfast21
Housekeeping21

Service and facilities is the best

farhan
- Dec 9, 2021
Highly rated by guests – 92% would recommend
See map

8.7

Excellent

Location rating score

Excellent location - 190 meters to the beach
Parking
FREE
Popular landmarks
Sabah State Museum 3.3 km
Night Market 4.3 km
Gaya Street Sunday Market 4.8 km
Manukan Island 5.1 km
Kota Kinabalu City Mosque 5.1 km
Signal Hill Observatory Platform 5.3 km
Tunku Abdul Rahman Marine Park 7.0 km
Sapi Island 7.0 km
Poring Hot Springs 18.8 km
Nearby landmarks
STAR Marina 230 m
Consulate of Japan 270 m
Kinabalu Golf Course 690 m
Principal's Parking 920 m
Tanjung Aru Beach 930 m
Roll Call Area 940 m
Perdana Park Parking Lot 1.0 km
Sea Park Condominium Parking Lot 1.1 km
Perdana Park Playground 1.1 km
Perdana Park Man Made Lake 1.1 km
Free Wi-Fi

Shangri-La Tanjung Aru, Kota Kinabalu

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100 - See map

This property is in high demand!

12 travelers have booked today.

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • 190 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Steamroom

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
Value for money8.2
Distance to city center7 km
Location rating8.7
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport3.8 km

Rooms available at Shangri-La Tanjung Aru, Kota Kinabalu

Excellent
Room comfort & quality

9

Kinabalu Family Room
...
  • Sea view
  • Balcony/terrace
  • 1 double bed
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Kinabalu Seaview 1 King
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
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Tanjung Exec Seaview Suite
...
  • Sea view
  • Balcony/terrace
  • 1 double bed
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Tanjung Seaview 2 Twins
...
  • Sea view
  • Balcony/terrace
  • 2 single beds
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Tanjung Seaview 1 King
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
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Tanjung Deluxe Seaview Suite
...
  • Sea view
  • Balcony/terrace
  • 1 double bed
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Kinabalu Mountain View 2 Twins
...
  • Mountain view
  • Balcony/terrace
  • 2 single beds
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Kinabalu Seaview 2 Twins
...
  • Sea view
  • Balcony/terrace
  • 2 single beds
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Kinabalu Mountain View 1 King
...
  • Mountain view
  • Balcony/terrace
  • 1 king bed
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Horizon Club Seaview Twin
...
  • Sea view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Shangri-La Tanjung Aru, Kota Kinabalu have a hot tub?

Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu does not have a hot tub.

What time is check-in and check-out at Shangri-La Tanjung Aru, Kota Kinabalu?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shangri-La Tanjung Aru, Kota Kinabalu?

Shangri-La Tanjung Aru, Kota Kinabalu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 111.50 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Shangri-La Tanjung Aru, Kota Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Shangri-La Tanjung Aru, Kota Kinabalu?

Wake up to a great buffet breakfast at Shangri-La Tanjung Aru, Kota Kinabalu.

What are my dining options at Shangri-La Tanjung Aru, Kota Kinabalu?

Shangri-La Tanjung Aru, Kota Kinabalu features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Shangri-La Tanjung Aru, Kota Kinabalu?

Shangri-La Tanjung Aru, Kota Kinabalu does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to Shangri-La Tanjung Aru, Kota Kinabalu?

The closest airport is Kota Kinabalu International Airport, 3.7 km away from Shangri-La Tanjung Aru, Kota Kinabalu.

What is the closest train, metro, or bus station to Shangri-La Tanjung Aru, Kota Kinabalu?

North Borneo Railway is the closest train, metro, or bus station, about 2.0 km away from Shangri-La Tanjung Aru, Kota Kinabalu.

What restaurants are nearby Shangri-La Tanjung Aru, Kota Kinabalu?

Restaurants including Shang Palace, Coco-Joe's Bar & Grill and Sunset Bar at Shangri-La's Tanjung Aru Resort and Spa are popular in Shangri-La Tanjung Aru, Kota Kinabalu’s neighborhood which is known as Tanjung Aru.

What are popular attractions near Shangri-La Tanjung Aru, Kota Kinabalu?

Guests at Shangri-La Tanjung Aru, Kota Kinabalu can easily visit Tanjung Aru Perdana Park, Water Slides and Water Play Area and Kinabalu Garden located in the Tanjung Aru area.

What popular beaches are close to Shangri-La Tanjung Aru, Kota Kinabalu?

Guests at Shangri-La Tanjung Aru, Kota Kinabalu can easily visit Tanjung Aru Beach, KGC Beach and Jeti Tanjung Aru in the Tanjung Aru area.

What popular natural sightseeing spots are close to Shangri-La Tanjung Aru, Kota Kinabalu?

Shangri-La Tanjung Aru, Kota Kinabalu is located in the Tanjung Aru area, which is famous for natural sightseeing destinations such as Borneo Authentic Klias Wetland, Kg. Tg. Aru Baru and Jeti Nelayan Kampung Tanjung Aru Baru.

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See map

Explore the neighborhood

What people love about Shangri-La Tanjung Aru, Kota Kinabalu

  • 10

    Exceptional

    "Service and facilities is the best"

    farhan

    |

    December 9, 2021

  • 10

    Exceptional

    "We love this place especially the waterpark!"

    Ayuni

    |

    December 9, 2021

  • 10

    Exceptional

    "The best hotel ever!"

    Faezah

    |

    December 9, 2021

Property ranking|Compared to 1,237 Kota Kinabalu properties
See all rankings
Room comfort score
9/10
Cleanliness score
9/10
Service score
8.9/10
Location score
8.7/10
Better than
99
%
of Kota Kinabalu properties
Better than
94
%
of Kota Kinabalu properties
Better than
93
%
of Kota Kinabalu properties
Better than
88
%
of Kota Kinabalu properties
Overall rating:

8.7

Excellent
7,904 reviews
Cleanliness
9.0
Facilities
9.1
Location
8.7
Read all reviews >
What travelers say they love:
The sunset view is definitely magic.
Hock from Malaysia
Couple
More about Shangri-La Tanjung Aru, Kota Kinabalu

More about Shangri-La Tanjung Aru, Kota Kinabalu

Set in 25 acres of award-winning gardens along the sweeping bay, Shangri-La Tanjung Aru, Kota Kinabalu beautifully overlooks the islands of Tunku Abdul Rahman National Park, creating a perfect end to any day. Just 10 minutes away from Kota Kinabalu International Airport, this 5-star property is a great place to relax with recently renovated modern rooms which clearly capture the view of the mountain or stunning South China Sea. Also featuring a magnificent pool, Jacuzzi beds, and infinity section, you can visit the iconic Sunset Bar for refreshing drinks. For the little ones, the hotel has a water play area and waterslides to make their trip and enjoyable one. Finally, you should not miss out on the various cuisines ranging from Asian to international favorites, and end it all by opting for a revitalizing time at the award winning CHI, The Spa. Exclusively owned and operated by Shangri-La Tanjung Aru, Kota Kinabalu, STAR Marina is a recreational facility providing professional water sport services, boating and cruise facilities, and a learning facility for dive enthusiasts. The facility consists of an exclusive private jetty, a boat yard for repairs and maintenance, a boat ramp, water sports atrium and dive center offering a variety of dive certification classes, facilities, and equipment.

Show less
Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Swimming Pool

122 mentions

Food & Dining

76 mentions

Breakfast

65 mentions

Beach

35 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • Mini golf course
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathtub
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Window
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

Cafe' TATU

  • Cuisine: International, Japanese, Korean
  • Menu: Buffet, A-la-carte

Coco-Joe's Bar & Grill

  • Cuisine: International, Seafood, Grill/BBQ
  • Menu: Buffet

Shang Palace

  • Cuisine: Chinese
  • Menu: Buffet

Peppino

  • Cuisine: Italian
  • Menu: Buffet
Location
20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100
Excellent
Location

8.7

Airports

  • Kota Kinabalu International Airport (BKI)
    3.8 km 5 min drive
  • Labuan Airport (LBU)
    114.5 km 3.8 hour drive

Public transportation

  • North Borneo Railway
    2.1 km

Shopping

  • Gaya Street Sunday Market
    4.8 km

Convenience store

  • 7 Eleven
    1.3 km

Cash withdrawal

  • ATM
    1.5 km 7 min drive
What's nearby

Popular landmarks

  • Sabah State Museum
    3.3 km
  • Night Market
    4.3 km
  • Gaya Street Sunday Market
    4.8 km
  • Manukan Island
    5.1 km
  • Kota Kinabalu City Mosque
    5.1 km
  • Signal Hill Observatory Platform
    5.3 km
  • Tunku Abdul Rahman Marine Park
    7.0 km
  • Sapi Island
    7.0 km
  • Poring Hot Springs
    18.8 km

Nearby landmarks

  • STAR Marina
    230 m
  • Consulate of Japan
    270 m
  • Kinabalu Golf Course
    690 m
  • Principal's Parking
    920 m
  • Tanjung Aru Beach
    930 m
  • Roll Call Area
    940 m
  • Perdana Park Parking Lot
    1.0 km
  • Sea Park Condominium Parking Lot
    1.1 km
  • Perdana Park Playground
    1.1 km
  • Perdana Park Man Made Lake
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The breakfast is buffet.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee111.50 MYR
  • Distance from city center7 km
  • Travel time to airport (minutes)10

The property

  • Number of restaurants3
  • Number of rooms 492
  • Year property opened1983
  • Most recent renovation2017
Property announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

A maximum of 2 children under 6 years old will receive meals free of charge. Any additional child will be charged 50% of the adult price for meals.

Reviews of Shangri-La Tanjung Aru, Kota Kinabalu from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities9.1
Location8.7
Room comfort and quality9.0
Service8.9
Value for money8.2
High score for Kota Kinabalu
Rating
9+ Exceptional (1,614)
8-9 Excellent (825)
7-8 Very Good (599)
6-7 Good (203)
<6 Below Expectation (204)
Time of the year
Mar - May (767)
Jun - Aug (1,079)
Sep - Nov (855)
Dec - Feb (744)
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Show reviews that mention 

Showing 3,445 verified guest comments
12345
10.0
Exceptional
PING from Singapore
Family with young children
Stayed 2 nights in July 2012

Excellent Nature Retreat hotel for kids & adults”

Superb service, nature amidst luxe accomodation

We have stayed at many great hotels around the world but the team at Shangri-La's Tanjung Aru Resort & Spa were really outstanding. Paperless quick checkin/checkout, clean spacious rooms, beautiful surrounding of sea/flora, great spa, kids water play area, impressive dinner buffet spread - its not often a hotel can do well in so many areas. We will definitely be back again - the adults got some good rest, the kids enjoyed the kids club activities and got in touch with nature too.

Reviewed July 09, 2012

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9.0
Exceptional
emmanuel from France
Solo traveler
Stayed 2 nights in April 2012

Very relaxed, beautiful views, very good service”

Sunset Bar, Sea Views, Large Pool, proximity to local beach

Shangri La Tanjung Aru Resort is the only resort which gives you the chance to be in the pool practically 30 min after the planed lands in Kota Kinabalu. Check In Service is efficient as well as luggage delivery. So you are really on holiday as soon as you arrive. The resort is 10 min from town and large selection of food places and shopping locations. . The pool is now very large, and the water activities are plenty. Enjoy the best Sunset in Town radically on the sea and with the islands. My only critic is that the Sunset is supposed to be a very relaxed moment, but the music is too loud in the sunset bar.

Reviewed May 04, 2012

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8.3
Excellent
Marjorie from Philippines
Group
Stayed 1 night in May 2012

Beautiful infinity pool”

infiniy pool

the infinity pool at shangri-la's tanjung aru was beautiful. i also enjoyed the 4 water slides at the kids area. the rooms was what anyone can expect from shangri-la, although we just booked the deluxe room, simple with everything you need for a relaxing stay. food at their buffet restaurant was delicious with a wide array of choices. i like breakfast buffet compared to the dinner buffet options. shangri-la's tanjung aru was 5 minutes away from kota kinabalu international airport so arriving at night is not a problem, taxi is relatively cheap. we only paid myr28 for the taxi ride.

Reviewed May 23, 2012

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8.7
Excellent
Middleton from Australia
Couple
Stayed 5 nights in April 2012

Beautiful hotel, fabulous service, wonderful views”

The Sunset bar allows you to view the most amazing sunsets every night while enjoying wonderful cocktails

We arrived at the Shangri-La's Tanjung Aru Resort and were immediately upgraded to club floor which had an amazing view over the South China Sea. The hotel room was lovely, very clean and spacious. The hotel was at full capacity to be aware that the breakfast room is pretty full around 9-10am. Restaurants at the hotel were ok, nothing amazing but definately ok, the highly for me was the pool area, sunset bar/sunsets/service and great weather. The Chi spa was pricey but absolutely amazing loved it!

Reviewed May 02, 2012

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9.0
Exceptional
Anjoli from Australia
Couple
Stayed 6 nights in October 2012

Great hotel....except for the kids”

Excellent service, beautiful views, close to Kota Kinabalu city

Had a lovely time at the Shangri-La Tanjung Aru. We were left wanting for nothing - everything was taken care of, from amazing amenities within the resort (multiple pools, bars, restaurants) to the provisions in the room (tea, coffee, ice, toothbrushes, slippers). The room itself was very large and the bathroom had a bath with a separate shower and a balcony with views of the ocean. We opted for an upgrade to the Kinabalu Club, and got a room on a higher floor and access to the Club, which included breakfast away from the masses, complimentary happy hour and drinks and snacks throughout the day. The main pool was amazing - an infinity pool overlooking the South China sea. There were also separate pools for children, including 3 water slides. The staff were very helpful and friendly. The *one* gripe I had was that the resort was swarming with kids. As a kid friendly resort, this was to be expected, but it would have been great to have kid-free zones available (e.g the Kinabalu Club happy hour, enforcement of not allowing kids in the the 'Adult Pool'). Overall though, a wonderful, comfortable stay.

Reviewed November 05, 2012

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9.3
Exceptional
Wing from Hong Kong SAR, China
Group
Stayed 1 night in December 2011

Relaxing stay at Shangri-La's Tanjung Aru Resort &”

outdoor area at Cafe Tatu, great swimming pool

my friend and i enjoyed very much the stay in shangri-la's tanjung aru resort & spa. the room is comfortble and the service is good. last but not the least, we both like the breakfast at cafe tatu in the resort where guests can stay outdoor. the swimming pool is great. location is near airport.

Reviewed December 24, 2011

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8.7
Excellent
Syed from Malaysia
Business traveler
Stayed 2 nights in November 2011

Greatest Hotel in Sabah”

6 Stars !!!!

it was really a nice experience staying at shangri-la's tanjung aru resort & spa. choose to stay at kinabalu club mountainview room instead of seaview. it was a very nice view and its cooling too. rooms are clean, big, comfortable and wish to take my family for the next trip.

Reviewed November 25, 2011

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9.7
Exceptional
Catherine from Australia
Couple
Stayed 3 nights in July 2012

Beautiful location, fantastic included breakfast”

Breakfast variety - covered all tastes and ethnic groups; close to town with a fixed price taxi service; lovely swimming pool and great kids water play

Shangri La Tanjung Aru is one of two Shangri La properties in Kota Kinabalu. This one is closer to town and is really lovely. A taxi to town takes 5-10 minutes and costs 20 Malaysian Ringit. The pool is large and has varied depth up to 1.8m and is beautiful. The beach has a little coral - so if you have sensitive feet swim in sandals or water shoes. The breakfast is wonderful - covers all types of food, and as is very common in Malaysia due to Muslim customs - the bacon is beef bacon. If you have children - the water play area is fantastic. This hotel is good for all ages and I would highly recommend it.

Reviewed August 06, 2012

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9.7
Exceptional
Ronald from Philippines
Couple
Stayed 1 night in March 2011

Elegant Hotel perfect for couples”

Very accomodating hotel staff, excellent view from room, nice beaches and sunset views

We stayed at Shanri La Tanjung Aru Resort and Spa for one night and we really enjoyed it there. Everything seems to be perfect, the hotel staff, the amenities, the food and the beach! Only con is that construction is still ongoing for some parts of the hotel (including the swimming pool), oh well I guess every hotel needs a good renovation in order to better satisfy it's clients. :) We checked-in at around 12:30pm and just left our things in the room and immediately scouted the area. There is a souvenir shop which sells a wide variety of items at an affordable price. We spent the rest of the afternoon at the beach as well, swimming, taking pictures and of course waited for the sunset. After sundown, we changed clothes and had our buffet dinner at their restaurant. They serve excellent food although the price is a little bit high, it still is worth it. The following day, we had our free buffet breakfast and amazingly they served quality food consistently. We checked-out at around 1:00pm and the hotel staff even helped us find a taxi. Great hotel with great people!

Reviewed March 09, 2011

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10.0
Exceptional
Adam from United States
Solo traveler
Stayed 2 nights in October 2016

Beyond amazing”

I stayed at the Shangri-La Tanjung Aru Resort for 2 nights in October. The hotel is amazing - with its private beach, beautiful swimming pools, top-notch customer service and hospitality, amazing breakfasts, etc. I was impressed by their 5-star level of service. I came here as a solo traveler, but I saw a lot of families enjoying this place, too. I tried to make the most of my time here, and I would gladly stay here again. - Try the tai chi class in the morning! Great teacher. - Free "mini" golf course - Great infinity pool! - Enjoy some coconut ice cream as you watch the sunset My only complaints are that this hotel does not provide any free shuttle service to/from the airport or the city. It astounds me that at the price for staying here they don't provide this! Cheaper hotels give this automatically. Why not here? Still, overall I would happily stay here.

Reviewed October 24, 2016

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9.3
Exceptional
Zheng from China
Couple
Stayed 3 nights in March 2012

服务一流的迷人酒店"”

很周到,很体贴。浴室里准备的东西很全。

very good experience. The staff at Shangri-La's Tanjung Aru Resort & Spa is very friendly. The sunset at Shangri-La's Tanjung Aru Resort & Spa is also highly recommended.

Reviewed March 21, 2012

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9.7
Exceptional
Russell from United Kingdom
Couple
Stayed 3 nights in October 2012

Most relaxing 4 days ever!”

Pool, breakfast buffet and the beautiful hotel gardens

This hotel far exceed my expectations. I have been to many luxury hotels and the Shangri-La's Tanjung Aru is one of the best... if not the best I've been to. The hotel is stunning, the grounds are beautiful and the pool area is so relaxing. The breakfast buffet is great - a little chaotic with kids running about, but it's the norm in these hotels.

Reviewed October 01, 2013

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10.0
Exceptional
Dendy from Indonesia
Family with young children
Stayed 4 nights in March 2017

Everything is perfect”

We stayed in a sea view room at Kinabalu Wing. Interior looks fresh and modern. Staffs always clean the room perfectly. Swimmimg pool is big, has mini waterfall, slides and big water bucket... just perfect for me and my children. Breakfast has so many breads options... i love it. Restaurant staffs are very helpful and friendly. It has a private beach, where my children did swimming and kayaking... love it. All the water areas have lifeguards, so I WORRIED FREE... could let the children playing themselves. There is also pingpong game... my family love it. And also marina with private jetty. We went for snorkelling in Manukan Island, and then parasailing and banana boat. All were arranged at the Star Marina office at the hotel. Insyaa Allah, we will come back... we LOVE YOU Shangri-La Tanjung Aru...

Reviewed April 01, 2017

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9.3
Exceptional
Rinda from Indonesia
Group
Stayed 2 nights in August 2013

Great hotel with great facilities”

great views, excellent room service (but not the Front office), great environtment

Great pleasure to stay ar Shangri-la's Tanjung Aru. Really love the view there. Enjoy the food and the hospitality of the hotel staff . Great internet connection even on the beach . Two thumbs for Shangri-la's Tanjung aru

Reviewed September 23, 2013

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9.0
Exceptional
Chih from Taiwan
Family with young children
Stayed 4 nights in June 2012

Lovely Hotel”

lovely hotel, nice people, great facility

Shangri-la’s Tanjung Aru is a wonderful hotel, I will definitely recommend to anyone that travels to Kota Kinabalu. I will certainly return and stay here again. My family really enjoys our time there, foods are great, facility is nice, staffs are really friendly and the views are amazing. I can’t wait to come back again.

Reviewed June 20, 2012

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9.2
Exceptional
Shahmirol from Brunei Darussalam
Family with young children
Kinabalu Mountain View 2 Twins
Stayed 2 nights in December 2019

Exceptional”

Greeted warmly upon our arrival. Helpful & friendly staffs. Happily upgraded our 2 nights stay to the FAMILY ROOM. Variety choices of foods served during breakfast buffet. We also went for a day trip to Manukan Island via Star Marina. Our belongings was well taken care of while we are enjoying our day at the island. Overall we really had loads of fun & enjoyed our stay at the Resort & Island. Will definitely go back to Shangri-La Tanjung Aru Resort for our future family vacation again.

Reviewed December 19, 2019

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Dear Shamirol, Thank you so much for the wonderful review of the resort! We can’t wait to welcome you back again to Borneo soon. Until we meet again, safe travels always.

Responded January 28, 2020
Shangri-La Tanjung Aru, Kota Kinabalu
8.7
Excellent
Debra from United Kingdom
Group
Stayed 1 night in September 2009

Staying at Tanjung Aru - Kota Kinabalu”

Great room and lovely view. Nice setting, fantastic buffet breakfast
Lacked good service at evening meal by sea / pool. Setting also too dark when sun goes down

We were so pleased to arrive at a good hotel after a weekend of having climbed Mount Kinabalu. An amazing experience in itself however staying at the Tanjung Aru after the climb also made our break! Most of all we needed a good hot shower and the hotel did not disappoint. The room was lovely and overlooked mountains and sea. We had been looking forward to a celebratory drink with dinner at the coco bar (think that was the name) however we didn't receive the best of service throughout the evening however this was the only thing to blight our stay. All in all we had a wonderful one night break and would have been very happy to stay longer; take the opportunity to indulge in the dinner buffet (would definately do that next time!) and would like to visit Kota Kinabalu city.

Reviewed September 17, 2009

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10.0
Exceptional
Marie from United States
Couple
Stayed 1 night in October 2015

Comfortable resort with attentive staff”

Grounds, food, service

We enjoyed our second stay at the Shangri-La Tanjung Aru and particularly the lovely spa which is highly recommended. The food is very good and our room this time was upgraded and was extremely nice. The Kinabalu Club upgrade is also good and made all the difference in our stay as the extensive breakfast and included tea/happy hour was extremely nice.

Reviewed December 26, 2015

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9.0
Exceptional
Y from New Zealand
Family with young children
Stayed 4 nights in July 2012

Ideal Family Holiday Resort. Wonderful Service”

Welcoming. Extremely efficient and fantastic services, always with a smile.

We spent 4 nights as a couple with a 2 1/2 yr old and had a wonderful time. Most friendly service and fast. Very accommodating. Unlike other resorts that hit you with expensive bills for acessories, Shangri La provides free WiFi, bottled water etc. Dining within hotel is of similar cost as going out for a family meal in Australia. The Play Centre is a kid's paradise. Most children are keen to spend all day there allowing free time for adults. The beach and swimming pool are catered for children with lots of games etc. Plenty of trips can be organized to visit local attractions if so desire. On school holidays, can get busy at breakfast time. This is not a place for travelers who do not like kids. Unfortunately MAS has stopped direct flights from Kota Kinabalu to Perth. MAS connection via KL involves either overnight flight or overnight stay in KL - not good when travelling with children. We suggest transit in Singapore where Silk Air has direct flight to Kota Kinabalu.

Reviewed July 15, 2012

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10.0
Exceptional
Karen from United States
Family with teens
Stayed 3 nights in April 2012

Beautiful resort in great location!”

staff, Sunset Bar, access to airport

our family came in for one evening prior to traveling to sandakan area for 3 nights, then returned for another 3 nights at the shangri la tanjung aru. upon our return, the hotel had all of our information already filled out so check in was a breeze. the rooms were lovely and spacious and our view of the sea was very nice. the sunset bar was awesome!! we made use of the gym which was large and well equipped. the food at cocoa joes was quite good and the wait staff there was fantastic to us. my daughter enjoyed a wonderful afternoon at the spa and we both enjoyed our mani/pedi at the nail bar. the breakfast buffet was extensive. i would definitely return to this hotel.

Reviewed April 20, 2012

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