Shangri-La's Tanjung Aru Resort & Spa
Free Wi-Fi

Shangri-La's Tanjung Aru Resort & Spa

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100
- View on map
Kinabalu Club Mountainview Room - Bedroom Shangri-La's Tanjung Aru Resort & Spa
Kinabalu Club Mountainview Room - Bedroom
    Removed from saved list
    Interior view Shangri-La's Tanjung Aru Resort & Spa
    Beach Shangri-La's Tanjung Aru Resort & Spa
    Beach Shangri-La's Tanjung Aru Resort & Spa
    Kinabalu Club Mountainview Room - Bedroom Shangri-La's Tanjung Aru Resort & Spa
    See all 65 photos
    View Shangri-La's Tanjung Aru Resort & Spa

    Shangri-La's Tanjung Aru Resort & Spa Reviews

    8.7
    Excellent
    /10
    (4007 reviews)See what guests said
    10.0
    Exceptional

    "Excellent location with only minutes away by taxi to the cen..."

    Wuei

    -

    December 19, 2017

    9.1
    Exceptional facilities
    Recommended by 93% of guests

    Things you’ll love about Shangri-La's Tanjung Aru Resort & Spa

    Things you'll love

    • Airport transfer

    • 190 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.6
    See map
    Excellent location - 190 meters to the beach
    Popular
    Nearby
  • Tanjung Aru Beach800 m
  • Sabah State Museum3.3 km
  • Night Market4.29 km
  • Manukan Island4.53 km
  • Gaya Street Sunday Market4.88 km
  • Atkinson Clock Tower4.89 km
  • Tunku Abdul Rahman Marine Park5.13 km
  • Kota Kinabalu City Mosque5.13 km
  • Jesselton Point9.68 km
  • Mari Mari Cultural Village17.88 km
  • Don't miss out!

    37 travelers are looking at this property right now | 12 travelers have booked today.

    Value for money8.1
    Distance to city center7 km
    Location rating8.6
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport1.7 km
    Property overview

    Set in 25 acres of award-winning gardens along the sweeping bay, Shangri-La's Tanjung Aru Resort & Spa beautifully overlooks the islands of Tunku Abdul Rahman National Park, creating a perfect end to any day. Just 10 minutes away from Kota Kinabalu International Airport, this 5-star property is a great place to relax with recently renovated modern rooms which clearly capture the view of the mountain or stunning South China Sea. Also featuring a magnificent pool, Jacuzzi beds, and infinity section, you can visit the iconic Sunset Bar for refreshing drinks. For the little ones, the hotel has a water play area and waterslides to make their trip and enjoyable one. Finally, you should not miss out on the various cuisines ranging from Asian to international favorites, and end it all by opting for a revitalizing time at the award winning CHI, The Spa. Exclusively owned and operated by Shangri-La's Tanjung Aru Resort & Spa, STAR Marina is a recreational facility providing professional water sport services, boating and cruise facilities, and a learning facility for dive enthusiasts. The facility consists of an exclusive private jetty, a boat yard for repairs and maintenance, a boat ramp, water sports atrium and dive center offering a variety of dive certification classes, facilities, and equipment.

    Read more

    Rooms available at Shangri-La's Tanjung Aru Resort & Spa

    9.0
    Excellent
    Room comfort & quality
    Tanjung Executive Suite
    Tanjung Executive Suite
    ...
    • Room size: 108 m²/1163 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Kinabalu Twin Room with Sea View
    Kinabalu Twin Room with Sea View
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Kinabalu Room with Sea View
    Kinabalu Room with Sea View
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Tanjung Deluxe Sea View Suite
    Tanjung Deluxe Sea View Suite
    ...
    • Room size: 185 m²/1991 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Tanjung Twin Room with Sea View
    Tanjung Twin Room with Sea View
    ...
    • Room size: 47 m²/506 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Club Sea View
    Club Sea View
    ...
    • Room size: 45 m²/484 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Executive Family Room
    Executive Family Room
    ...
    • Room size: 66 m²/710 ft²
    • Sea view
    • 1 king bed and 2 bunk beds
    Enter dates to see prices
    Kinabalu Club Mountainview Room
    Kinabalu Club Mountainview Room
    ...
    • Room size: 45 m²/484 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Kinabalu Club Mountainview Twin
    Kinabalu Club Mountainview Twin
    ...
    • Room size: 45 m²/484 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Kinabalu Mountain View
    Kinabalu Mountain View
    ...
    • Room size: 45 m²/484 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Have a question for Shangri-La's Tanjung Aru Resort & Spa?

    What people love about Shangri-La's Tanjung Aru Resort & Spa

    • 5.2
      Review score

      "To begin with resort has got perfect scenery"

      Azlina

      |

      January 5, 2019

    • 10.0
      Exceptional
      Staff 

      "Staff are very friendly and extremely professional ."

      Wuei

      |

      December 19, 2017

    • 10.0
      Exceptional

      "All service made us happy."

      cho

      |

      November 14, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Shangri-La's Tanjung Aru Resort & Spa

    More about Shangri-La's Tanjung Aru Resort & Spa

    9.2
    Exceptional

    "Great place for relaxation and with kids."

    Bella

    |

    January 3, 2019

    Read more reviews

    What they offer

    8.0
    Very good

    "Relaxing and exciting experience"

    Chak V.

    |

    January 3, 2019

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
    A maximum of 2 children under 6 years old will receive meals free of charge. Any additional child will be charged 50% of the adult price for meals.

    Reviews of Shangri-La's Tanjung Aru Resort & Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4007)Booking.com Reviews (2774)
    8.7
    /
    10
    Cleanliness9.0
    Facilities9.1
    Location8.6
    Room comfort and quality9.0
    Service8.9
    Value for money8.1
    All languages
    All guests (4007)
    All room types

    Show reviews that mention 

    Showing 3031 verified guest comments
    12345
    10.0
    Exceptional
    Adriana from Indonesia
    Group
    Sea View
    Stayed 1 night in March 2019

    The room is big and comfortable”

    Love to stay at this hotel.. the room is big.. have balcony and thank you to the helpful staff and excellent services.. We have to catch our flight to Layang layang island and they offer us to get our pack breakfast.. It is really nice.. For sure I will stay at this hotel again when i visit KK..

    Reviewed May 07, 2019

    Dear Adriana, Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

    Responded May 08, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    10.0
    Exceptional
    Adriana from Indonesia
    Group
    Tanjung Twin Room with Sea View
    Stayed 1 night in March 2019

    Nice Room and balcony”

    helpful staff and excellent services.. We have to catch our flight to Layang layang island and they offer us to get our pack breakfast.. It is really nice.. For sure I will stay at this hotel again when i visit KK..

    Reviewed May 07, 2019

    Dear Adriana, Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

    Responded May 08, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    8.0
    Excellent
    Sharmin from Singapore
    Couple
    Sea View King Bed
    Stayed 4 nights in June 2018

    Full facilities, busy hotel ”

    Hotel is more a family hotel, i wouldn't recommend it if you are looking for a quiet beach getaway. There are good activities for children and the hotel organizes an island hopping trip which is quite useful as they have hourly shuttles to the islands.

    Reviewed April 12, 2019

    Dear Sharmin, Thank you so much for wonderful review of the resort! We can't wait to welcome you back again to Borneo soon. Until we meet again, safe travels always.

    Responded April 12, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    6.8
    Good
    Cheng from South Korea
    Group
    Sea View
    Stayed 2 nights in March 2019

    Check-In Queue”

    I don't understand why the check-in staff was entertaining internal hotel staff for some printing transaction, while the waiting queue was so long and busy. At the same time, the two staff were chit-chatting ignoring the long queue ...! I asked for the female staff name but was being rejected.

    Reviewed April 24, 2019

    Dear Cheng, Thank you very much for taking the time to write this review of the resort. I am very sorry to hear that our services have fallen short of your expectations. Your feedback here is most invaluable to us because it highlights the areas that we can improve. We will work on improving ourselves immediately. We appreciate your continued support and friendship.

    Responded April 25, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    8.4
    Excellent
    Peggy from Hong Kong
    Couple
    Kinabalu Mountainview Twin
    Stayed 3 nights in December 2018

    Excellent”

    Room and toilet a bit old but the stay overall is good

    Reviewed May 16, 2019

    Dear Peggy, Thank you very much for taking the time to write this review of the resort. Your feedback here is most invaluable to us because it highlights the areas that we can improve. We will work on improving ourselves immediately. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

    Responded May 17, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    9.6
    Exceptional
    Nor from Brunei Darussalam
    Family with young children
    Sea View
    Stayed 2 nights in February 2019

    Well worth it as a fun packed getaway”

    Shangri-la Tanjung Aru offers a lively atmosphere for a chill and fun in the water vacation with young kids. I like how there is a schedule for certain activities for children or adults to participate. To spend a few days in the vicinity is made well worth it. Staff are friendly in general, and are ready to help.

    Reviewed February 28, 2019

    Dear Nor, Thank you so much for this amazing review of the resort. We are both humbled and honoured! Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

    Responded March 04, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    8.8
    Excellent
    Huzaima from Singapore
    Family with young children
    Kinabalu Room with Sea View
    Stayed 2 nights in December 2018

    Great for kids but everything was overpriced”

    The resort is fantastic and fun for the kids. The water park was fun and the private beach was nice too. The room is big enough and the staff were very helpful and friendly. But food, drinks and everything are so expensive. RM56 for fried rice is daylight robbery.

    Reviewed December 27, 2018

    Dear Huzaima, Thank you so much for sharing this review with us. I am very sorry to hear that our services have fallen short of your expectations. Your feedback here is most invaluable to us because it highlights the areas that we can improve. We will work on improving ourselves immediately. Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

    Responded December 31, 2018
    Shangri-La's Tanjung Aru Resort & Spa
    9.2
    Exceptional
    mohamad from Brunei Darussalam
    Family with young children
    Kinabalu Mountain View
    Stayed 1 night in November 2018

    Exceptional”

    The hotel was excellent Check in and out time was fast Spent 2night in the hotel and everything was really good Breakfast was ok n alot of choices The kids love the swimming pool The hotel was helpful on arranging our stayed which was originally at kinabalu wings at 1night n seaview at 1 night due to full booked. The staff gave and option to make our booking for 2nights at seaview but have to pay alittle sum which am ok with that.. thanks cause help us alot and dont have to change rooms.. Will definitely come back again

    Reviewed November 20, 2018

    Dear mohamad, Thank you for taking time to share your review with us. Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, please know that we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

    Responded November 22, 2018
    Shangri-La's Tanjung Aru Resort & Spa
    8.8
    Excellent
    SITI from Singapore
    Couple
    Kinabalu Club Mountainview Room
    Stayed 2 nights in September 2018

    The place to relax and chill”

    Words cannot describe how awesome this resort is. If you intend to stay within the resort, i would recommend that you spend a bit more and opt for the club floor as it offers you access to the club lounge and technically you can save on paying for Hotel Restaurant or in room dining. Large room with good amenities. Great pool, spa and gym facilities.

    Reviewed September 20, 2018

    Dear SITI, Thank you so much for this amazing review of the resort. We are both humbled and honoured! Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

    Responded September 21, 2018
    Shangri-La's Tanjung Aru Resort & Spa
    10.0
    Exceptional
    Sin from United Kingdom
    Couple
    Kinabalu Twin Room with Sea View
    Stayed 2 nights in February 2019

    Exceptional”

    My all time favourite beach hotel as someone who grew up in kk, and now lives overseas. Love the beautiful artifacts on display, the spacious architectural layout, open airiness, making the most use of the natural sea breeze, without the need of air conditioning. Such a waste to have an over chilled environment when the natural breeze is like a wonderful massage. I prefer a ceiling fan anytime if necessary.

    Reviewed February 22, 2019

    Dear Sin, Thank you so much for this amazing review of the resort. We are both humbled and honoured! Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

    Responded February 22, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    5.2
    Azlina from Singapore
    Couple
    Sea View
    Stayed 3 nights in January 2019

    Great view bt disappointing service”

    To begin with resort has got perfect scenery.Best place for honeymoon n family.Bt was very disappointed with the service as checking in was nt efficient.Reached at 12.35pm n was told to come back aftr 2pm.Came back later n was told room will only b ready aftr 3pm.Was so tired as ours was an early flight n thought cld hv a lil rest in the room b4 we start our day.Ended up went to the mall had our meal n came back to hotel at 6pm(stuck in traffic jam) n was given a ground floor room which had flying insects all over no privacy n noisy.So requested to change room n aftr 3 calls managed to get the room changed.Disappointment did nt end here.Asked for late checkout as our departing flight was in the evening bt staffs kept on saying system down n ask to chk ltr on.Been calling n asking til our departure day bt still gt same answer n system down.Most upsetting part for a 5star rated hotel they did nt even offer any alternatives.They only let us stay til 1pm n we had to find our own solution.

    Reviewed January 05, 2019

    Dear Azlina, Thank you for this timely review. While we strive to delight every guest who walk into our resort, it seems we have failed to do so in this case. Please accept our sincere apologies for these shortfalls. Our resort was experiencing issues with our computer system and were working to restore the system as soon as possible.We sincerely apologise for the inconvenience that this has caused. Thank you for taking the time to point these out to us. We are very grateful for these feedback.

    Responded January 07, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    10.0
    Exceptional
    WING from Hong Kong
    Couple
    Kinabalu Twin Room with Sea View
    Stayed 2 nights in November 2018

    Highly recommended. ”

    Highly recommended. The environment of the resort is excellent. It is so chill and relax. Well equipped with different facilities. definitely worth the money.

    Reviewed April 23, 2019

    Dear WING, Thank you so much for this amazing review of the resort. We are both humbled and honoured! Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

    Responded April 24, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    9.2
    Exceptional
    Mohd from Malaysia
    Family with young children
    Executive Family Room
    Stayed 3 nights in June 2018

    great hotel”

    kids love it..wonderful stay

    Reviewed March 31, 2019

    Dear Mohd, Thank you so much for this amazing review of the resort. We are both humbled and honoured! Thank you very much for making us a part of your Borneo adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

    Responded April 01, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    9.6
    Exceptional
    Miracle from Philippines
    Couple
    Kinabalu Room with Sea View
    Stayed 2 nights in March 2019

    This shangri-la tanjung aru makes me want to stay amd visit more shagri-la in other location.”

    the manager in the restaurant was so polite and accomodating

    Reviewed March 05, 2019

    Dear Miracle, We are gleaming from ear-to-ear just reading your review. Thank you very much for this and we will definitely be sharing this with the team! It is reviews like this that makes our day the more special and we look forward to delighting guests always! Wishing you a wonderful day ahead and hope to see you around the resort soon :)

    Responded March 06, 2019
    Shangri-La's Tanjung Aru Resort & Spa
    9.6
    Exceptional
    THAM from Malaysia
    Family with young children
    Sea View King Bed
    Stayed 2 nights in May 2018

    Excellent hotel with young children”

    Stay 3days 2 night ,everything was great dan staff very friendly dan also room very clean .breakfast last year better during renovation .ours kids so happy because the club and pool .sunset bar good to stay for a beer.

    Reviewed June 04, 2018
    9.6
    Exceptional
    Henson from Philippines
    Family with young children
    Sea View King Bed
    Stayed 3 nights in May 2018

    Unexpectedly lovely resort”

    We loved and enjoyed our stay in the resort. We booked 2 rooms and requested for a connecting one. Checked-in was really great as they did it inside our room! I forgot to get the name of the staff. Service was great. Our kids enjoyed the facilities of the hotel. Most especially the pool with slides! Food was okay since we are not used to Malaysia cuisine. The only downside of the hotel is the beach. I tried to go to the beach and swim but it is a bit rocky and there were a lot of Jellyfish. I even got stung by one. Luckily we did not let the children swim in the beach. We hope they can think of a way how the guest can swim or go for a dip in the beach. Overall, we still enjoyed our stay here and definitely recommend it!

    Reviewed May 15, 2018
    10.0
    Exceptional
    steve from Singapore
    Couple
    Sea View King Bed
    Stayed 2 nights in May 2018

    A ver special romantic trip”

    I have had booked for my honeymoon trip with my wife, and i added a little surprise for her, and yet i was caught into my own surprises, as i did not expect the staffs made so much effort for my special arrangement, and it was pretty short notice for such request. I would definitely plan for another visit by this year again.

    Reviewed May 13, 2018
    10.0
    Exceptional
    Pui from Malaysia
    Couple
    Kinabalu Twin Room with Sea View
    Stayed 2 nights in March 2018

    Exceptional”

    It was a great stay at this resort. The sunset view there was just awesome. The only thing that I have to commend is that the portion at the main restaurant / in house dining is alot. The single portion is enough for 2 persons. Or perhaps it is just me who has low appetite. As I saw on your table informing guest not to waste food, perhaps could consider having small or regular portion for guests to choose would be good. Overall a relaxing stay.

    Reviewed March 14, 2018
    9.6
    Exceptional
    Dk from Brunei Darussalam
    Family with young children
    Twin Sea View
    Stayed 2 nights in December 2017

    Excellent Resort in Borneo Island”

    We love to bring our kids here.. its our 2nd visit to this resort and it has improved alot more... very suitable with young children and friendly staff.. the Seaview side of the hotel has recently been renovated which is great!

    Reviewed December 20, 2017
    8.8
    Excellent
    Reza from Singapore
    Family with young children
    Kinabalu Club Mountainview Room
    Stayed 2 nights in December 2017

    Good view and amenities”

    Everything is good except that the nearest eating place is Lucy's Kitchen which is nearly 1km away. We walked once only. The rest of the time, we took Grab to reach there. You can book a shuttle to some of the islands at a reasonable rate per person. Worth it than going to the jetty by taking the public boat yourself. You can forget about renting snorkeling sets because you are unlikely to find any corals or fish to see. The sea off Manukan Island is filled with rubbish, dead trees and jelly fish during the rainy season. Welcome seafood is a restaurant that you must try if you are at KK. The live seafood variety are humongous and affordable.

    Reviewed December 19, 2017
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Shangri-La's Tanjung Aru Resort & Spa
    |Excellent 8.7
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Tanjung Aru Beach