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Excellent8.6
Based on84reviews
Shangri-La Sanya Resort and Spa Hainan
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Interior view
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7.7 Very good location
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7.7Location
  • Private beach

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

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Nearest essentials

  • Airports
    • 36 km
    • Sanya Phoenix International Airport (SYX)
    • 191 km
    • Haikou Meilan International Airport (HAK)
  • Bus and rail stations
    • 16 km
    • Yalongwan Railway Station
  • Pharmacy
    • 6 km
    • Dexiangtang Pharmacy

More about Shangri-La Sanya Resort and Spa Hainan

An overview

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Verified traveler reviews

Agoda Reviews (84)
Booking.com Reviews (261)

8.1

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  • Cleanliness 9.0
  • Facilities 9.1
  • Location 7.7
  • Room comfort and quality 9.0
  • Service 8.7
  • Value for money 8.7
  • Food and dining 7.9
  • Cleanliness 8.8
  • Facilities 7.8
  • Location 7.3
  • Room comfort and quality 8.5
  • Service 7.8
  • Value for money 8.0
  • Food and dining 8.5
Exceptional
based on 3 reviews
  • Cleanliness 10.0
  • Facilities 9.3
  • Location 9.3
  • Service 10.0
  • Value for money 9.3
  • Cleanliness 9.1
  • Facilities 9.3
  • Location 7.7
  • Room comfort and quality 9.1
  • Service 8.8
  • Value for money 8.9
  • Food and dining 7.6
  • Cleanliness 8.9
  • Facilities 9.5
  • Location 8.0
  • Room comfort and quality 9.3
  • Service 8.9
  • Value for money 8.6
  • Food and dining 9.3
Provided by verified guests of Agoda
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  • English
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  • 한국어
  • 繁體中文 (台灣)
  • 日本語
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Room type
  • Premier King Room
  • Deluxe King Room
  • Deluxe Twin Room
  • Deluxe Sea View King
  • Premier Sea View Room with King Bed
  • Grand Premier Room with King Bed
  • Ocean Suite Room
  • Ocean View Deluxe
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Showing 82 verified reviews
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6.4
Stephen from Hong Kong
Couple
Deluxe Sea View King
Stayed 2 nights in August 2016
Average, not the typical Shangri La you see in other regions”
I guess some might have to do with the tourist rather than the hotel. The hotel is nice but cannot compare to other Shangri La locations. Location is a bit far from everything but it is expected.
Reviewed December 29, 2016
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9.2
Keng from Taiwan
Family with young children
Premier Sea View Room with King Bed
Stayed 3 nights in July 2016
The best hotel in sanya”
The best in sanya!
Reviewed December 12, 2016
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8.4
Jane from United Kingdom
Family with young children
Deluxe Twin Room
Stayed 3 nights in October 2016
Great stay in sanya”
The staff was very helpful, and we all enjoyed our stay. Nothing but great things about Shangri-la. Would highly recommend to families and couples.
Reviewed October 14, 2016
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9.6
TAKEO from Japan
Family with young children
Grand Premier Room with King Bed
Stayed 4 nights in October 2016
My favorite”
Fantastic facility & great staffs
Reviewed October 13, 2016
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8.0
SHASHA from China
Family with young children
Premier King Room
Stayed 5 nights in September 2016
food is terrible”
facilities are baby-friendly, but sea food buffet is terrible....
Reviewed October 06, 2016
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6.8
Lau from Hong Kong
Couple
Premier King Room
Stayed 3 nights in September 2016
Good choice for family”
Ok to spend a weekend
Reviewed October 03, 2016
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7.2
Ariel from Hong Kong
Family with young children
Premier Sea View Room with King Bed
Stayed 2 nights in August 2016
Hardware excellent but software to be improved ”
Hardware excellent but software (staff training and service quality) not high quality. We were given wrong information and staff were not familiar enough with the requirements of travellers. Also, we waited long time for the checkin when there was only 1 person before us.
Reviewed August 29, 2016
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9.2
Manish from India
Family with young children
Deluxe Twin Room
Stayed 3 nights in August 2016
Very Satisfied with the staff ”
I must say, the staff at the hotel is outstanding and very helpful, they go out of their way to help you. We left our bag in a taxi which dropped us at the hotel lobby, and the staff including the concierge and the duty manager, went out of their way to record the taxi number, contact the taxi company after which they contacted the taxi driver and ensured that our bag was returned to us. Another instance was when the staff at the Kon Tiki Restaurant in the resort went out of his way to get a Hot Dog which was sold out at their restaurant from the Pool bar just because my kid was craving a hot dog, Very impressive.
Reviewed August 15, 2016
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6.4
KeunTae from South Korea
Family with young children
Premier Sea View Room with King Bed
Stayed 3 nights in April 2016
Average Hotel”
Average
Reviewed August 01, 2016
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10.0
YING from China
Family with young children
Premier King Room
Stayed 3 nights in June 2016
Excellent experience in Shangri-La”
We really like all experience during our four-day holiday in Sangri-La. The room is large, tidy and clean; The service is active, patient and considerate. We met big smile everywhere. The kid's pool is amazing, our daughter spent all the daytime there and when we game back home, she said she love the pool and wanted to go back. The sea food is not as fresh as we wish but it's still not too bad. We like the cakes, juice and yoghurt. We will surely come back next time! Thanks !
Reviewed June 23, 2016
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