Shangri-la Singapore
Shangri-la Singapore
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"The staff in particular was particularly friendly and helpfu..."

Omer

|

May 2, 2018

Tower Wing Deluxe Double - Bed Shangri-la Singapore
Tower Wing Deluxe Double - Bed
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Lobby Shangri-la Singapore
Lobby
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Lobby Shangri-la Singapore
Lobby
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Interior view Shangri-la Singapore
Interior view
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See map Shangri-la Singapore
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Excellent
Location
8.4
See all 65 photos Shangri-la Singapore
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Removed from saved list
Newly renovated

Shangri-la Singapore

Excellent location
- Inside city center
- What's nearby?
Excellent
From 800 reviewsSee what guests said
8.7
/
10
Exceptional service
9.1
Recommended by 96% of guests
Value for money8.2
Distance to city center5. Km
Location rating8.4
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport19.0 km
  • 980 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.0
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Tower Suite with King Bed
Tower Suite with King Bed
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
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Tower Wing One-Bedroom Suite
Tower Wing One-Bedroom Suite
...
  • Room size: 82 m²/883 ft²
  • Shower
  • 1 super king bed
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Horizon Club Deluxe
Horizon Club Deluxe
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds or 1 double b...
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Garden Wing Deluxe City View Double
Garden Wing Deluxe City View Double
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds or 1 double b...
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Garden Wing Deluxe Pool View Double
Garden Wing Deluxe Pool View Double
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 2 single beds or 1 double b...
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Valley Wing Deluxe Suite
Valley Wing Deluxe Suite
...
  • Room size: 110 m²/1184 ft²
  • Shower and bathtub
  • 1 super king bed
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Themed Family Suite
Themed Family Suite
...
  • Room size: 72 m²/775 ft²
  • Shower and bathtub
  • 1 single bed and 1 double b...
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Valley Wing Shangri-La Suite
Valley Wing Shangri-La Suite
...
  • Room size: 348 m²/3746 ft²
  • Shower
  • 2 super king beds
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Valley Wing One-Bedroom Suite
Valley Wing One-Bedroom Suite
...
  • Room size: 79 m²/850 ft²
  • Shower and bathtub
  • 1 super king bed
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Tower Wing One-Bedroom Suite
Tower Wing One-Bedroom Suite
...
  • Room size: 88 m²/947 ft²
  • Shower
  • 1 super king bed
Enter dates to see prices
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What people love about the property

  • "It is our fifth times and was perfect like allways"

    Ganbold

    |

    December 28, 2017

  • "Magnificent hotel in a great location."

    CINDY

    |

    December 15, 2017

  • "Everything perfect, excellent service and amazing spacious room"

    WAHYUNI

    |

    December 5, 2017

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More about Shangri-la Singapore

More about Shangri-la Singapore

"The lobby is good&the lobby view also good"

low

|

January 4, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
The Line
70 m American, Asian, Chinese
Tony Roma's
510 m American, Barbecue, Soups
Black Angus Steakhouse
600 m American, Bar, Steakhouse
Asian cuisine
Asian cuisine
Rose Veranda
120 m Asian, Chinese, Japanese
Nadaman Japanese Restaurant
120 m Asian, Japanese, Sushi
Hua Ting Chinese Restaurant
500 m Asian, Chinese
Chinese cuisine
Chinese cuisine
The Magic of Chongqing Hot Pot
600 m Chinese
Kam Boat Chinese Cuisine
620 m Chinese
The 2nd Floor
780 m Chinese

What they offer

"Their service and staffs were very friendly and professional..."

Ganbold

|

February 18, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (800)Booking.com Reviews (1146)
8.7
/
10
Cleanliness9.1
Facilities9.0
Location8.4
Room comfort and quality9.0
Service9.1
Value for money8.2
Provided by verified guests of Agoda
All languages
All guests (800)
All room types
Showing 624 verified guest comments
12345
9.2
Exceptional
Soo from Singapore
Family with young children
Horizon Club Deluxe
Stayed 2 nights in November 2018
Wonderful experience ”
Stayed at the Horizon Club Deluxe. Received excellent customer service and very well taken care of. Big thumbs up to everything.
Reviewed November 14, 2018
9.6
Exceptional
mandy from Singapore
Family with young children
Deluxe Family
Stayed 1 night in November 2018
Awesome family room for babies”
I loved the family concierge and pantry. It really has everything I need for a baby during my stay. Staff are very responsive. I really can’t find another hotel comparable, it just exceeds my expectations. Double thumbs up.
Reviewed November 05, 2018
10.0
Exceptional
RIKA from Myanmar
Couple
Valley Wing Deluxe Double
Stayed 5 nights in October 2018
Excellent services”
It was great stay with great support from every staff. Tha’t perfect.
Reviewed October 29, 2018
9.6
Exceptional
David from Australia
Couple
Stayed 5 nights in October 2018
Exceptional”
An excellent facility, well located with very friendly & helpful staff - nothing too much trouble
Reviewed October 14, 2018
9.6
Exceptional
Shahrizan from Singapore
Family with young children
Stayed 1 night in September 2018
Great staycation”
Welcoming staff with great service sense. Very proactive in making our stay great. Great room and water pressure. Excellent food at the Line. Heated pool is great, with large areas for small kids (0.45/.5m depth).
Reviewed October 01, 2018
Dear Shahrizan, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent visit with us, and appreciate your compliments about our hospitality, rooms and breakfast offerings at The Line. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager
Responded October 02, 2018
Shangri-la Singapore
9.6
Exceptional
John from United States
Couple
Horizon Club Deluxe
Stayed 3 nights in September 2018
Wonderful experience !”
My wife and I spent our 25th wedding anniversary there, and the service was beyond my expectations. The staff were exceptional and very friendly, especially the staff in the executive club. We had a marvelous time and would recommend it without hesitation!
Reviewed September 27, 2018
Dear John. Thank you for taking the time to share this review with us. We are delighted to be the choice of accommodation for the special occasion with your wife and appreciate your compliments about our hospitality, especially the attentive service delivered by the team in the Horizon Club. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager
Responded September 27, 2018
Shangri-la Singapore
10.0
Exceptional
Tai from Singapore
Family with young children
Stayed 1 night in September 2018
We love our stay! ”
the rooms were nicely refurbished. the service was welcoming! we’ll be back again soon.
Reviewed September 21, 2018
Dear Tai. Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent visit with us and appreciate your compliments about our hospitality, and rooms. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager
Responded September 24, 2018
Shangri-la Singapore
9.6
Exceptional
MUNIRAH from Malaysia
Couple
Valley Wing Deluxe Double
Stayed 1 night in September 2018
The staffs is friendly and polite.”
We feel welcome and the service is fast n quality.
Reviewed September 11, 2018
Dear Munirah, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent visit with us, and appreciate your compliments about our hospitality. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager
Responded September 11, 2018
Shangri-la Singapore
9.6
Exceptional
Ann from Singapore
Family with young children
Valley Wing Deluxe Double
Stayed 1 night in September 2018
Exceptional”
Great choice for staycation. Unlimited playtime is a MUST for child at BUD by Shangri-la. Rooms was great, bed was good. Came with a Nespresso machine, Love it. Staff are friendly. Housekeeping is fast when request for things. Is expensive to dine at the hotel. But again is 5 stars so... Had laksa twice once we paid for it at lunch $24++ and the Dried Beancurd is really salty. Once during Breakfast, same problem and the meat ball too was salty. Breakfast spread was really good. Wide variety of choices. I am sure there is something that suits you.
Reviewed September 08, 2018
Dear Ann, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and especially enjoyed the family facilities and offerings we have here at Shangri-La Hotel, Singapore. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Bipan Kapur General Manager
Responded September 11, 2018
Shangri-la Singapore
10.0
Exceptional
CHIH from Singapore
Family with young children
Deluxe Family
Stayed 1 night in September 2018
Excellent venue for family with children”
With free access to BUDS, my children are fully entertained and loving it!
Reviewed September 06, 2018
Dear Chih, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and especially enjoyed the family facilities and offerings we have here at Shangri-La Hotel, Singapore. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Bipan Kapur General Manager
Responded September 07, 2018
Shangri-la Singapore
7.2
Very good
Diane from Singapore
Family with young children
Garden Wing Deluxe Pool View Double
Stayed 1 night in August 2018
Good facilities.. Services ”
The hotel is nice but the buildings a little old.... But breakfast quite good... Alot of variety.... Their services are good...... Will consider to stay again....
Reviewed August 06, 2018
Dear Diane, Thank you for taking the time to share this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your visit with us. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager
Responded August 06, 2018
Shangri-la Singapore
10.0
Exceptional
Paula from New Zealand
Couple
Garden Wing Deluxe City Twin
Stayed 1 night in July 2018
Fantastic ”
Incredible service with the friendliest, helpful staff in any hotel that we've stayed at. We were lucky enough to stay in a Valley Wing room - which was stunning. A truly 5 Star PLUS experience
Reviewed July 31, 2018
Dear Paula, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay with us and appreciate your compliments about our hospitality. We certainly look forward to welcoming you back again soon. Yours Sincerely, Hotel Manager Xavier Pougnard
Responded July 31, 2018
Shangri-la Singapore
9.2
Exceptional
Ahmed from South Africa
Business traveler
Valley Wing Deluxe Double
Stayed 3 nights in July 2018
Exceptional staff...from the welcome we received to the reception...waiters etc...simply lovely peop”
The staff are this hotels biggest asset. No doubt Valley wing staff especially
Reviewed July 28, 2018
Dear Ahmed, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your stay with us. We have also shared your kind compliments with our team who continually strive to create seamless and positive experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Xavier Pougnard Hotel Manager
Responded July 31, 2018
Shangri-la Singapore
10.0
Exceptional
hardi from Singapore
Family with young children
Junior Suite
Stayed 1 night in July 2018
BEST STAYCATION EVER!”
We were GREATLY impress with the hospitality and top notch services displayed from all the staff from the time we enter the premises to the last day of our stay. We would like to highlight our special thanks to the Security Department which made our stay unforgettable one during the Arsenal Team Visit. We were impressed by their profesionalism and dedication to ensure my kids had an unforgettable experience to get up close and personal to their football idols. They went all out and even extra miles to help her achieve her dreams to reality. We are grateful with their assistance. This wouldn't have happen without their fine commitment displayed by the staff. I can truly feel that they genuinely and sincerely help us to make our stay an unforgetable one. Special mention to Mr Lincoln by ensuring safety to my kids amidst the chaotic situation coming from the other fans who are non hotel guest. Shout out to Mr Ghani, Mdm Rose and all the security department too.
Reviewed July 27, 2018
Dear hardi, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your recent stay with us. We have also shared your kind compliments with our team who continually strive to create seamless and positive experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Xavier Pougnard Hotel Manager
Responded July 31, 2018
Shangri-la Singapore
9.6
Exceptional
Melanie from Australia
Business traveler
Horizon Club Deluxe
Stayed 5 nights in July 2018
Exceptional”
Excellent hotel. As usual with the Shangri-La chain, service was above and beyond. Would highly recommend the horizon club service.
Reviewed July 23, 2018
Dear Melanie Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your stay with us. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Xavier Pougnard Hotel Manager
Responded July 25, 2018
Shangri-la Singapore
7.2
Very good
Mark from Malaysia
Family with young children
Stayed 2 nights in July 2018
Nice family resort ”
Facilities and food selection is awesome. Perfect place for children. Standard room sizes are a bit small but manageable. Service is not great but not bad as well. Overall okay for family stay.
Reviewed July 13, 2018
Dear Mark Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your stay in our newly launched family accommodation. We have also shared your feedback with our team who continually strive to create seamless and positive experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Xavier Pougnard Hotel Manager
Responded July 17, 2018
Shangri-la Singapore
10.0
Exceptional
Marie from United Kingdom
Couple
Garden Wing Deluxe Pool View Double
Stayed 4 nights in June 2018
Visiting relatives”
Stayed for six nights. Lovely welcome. All amenities were of a high standard and cleanliness. We had a lovely room in the Garden Wing for the first four days overlooking the pool. The food was excellent. All the staff were helpful and nothing was too much trouble. Our last two nights were spent in the Valley Wing as a treat. Both venues are of a very high standard.
Reviewed June 12, 2018
Dear Marie Thank you for sharing this review with us. Your feedback is essential in helping us improve our services and please be assured that your comments have been shared with our team who continually strive to create seamless and positive experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Xavier Pougnard Hotel Manager
Responded June 29, 2018
Shangri-la Singapore
6.8
Good
Roi from Hong Kong
Business traveler
Garden Wing Deluxe Pool King
Stayed 2 nights in April 2018
Dont pay for breakfast ”
the que to get to the breakfast is unbearable , you have to wait 30-40 min in order to get a table
Reviewed May 30, 2018
Dear Roi, Thank you for sharing this review with us. Your feedback is essential in helping us improve our services and please be assured that your comments have been shared with our team who continually strive to create seamless and positive experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Xavier Pougnard Hotel Manager
Responded July 02, 2018
Shangri-la Singapore
9.6
Exceptional
Alexis from Philippines
Business traveler
Stayed 2 nights in May 2018
Exceptional”
The Shangrila did not disappoint. The staff,especially Aima ( I am not sure if I have remembered the correct spelling of her name) when I checked in. She was very attentive and warm and was able to get me an early check in which I really appreciated as I had been on a very early flight into Singapore. The room was geared more for the business traveller and everything I needed was there, so no need to make phone calls to request certain items. Staff interacted when they needed but I was undisturbed and enjoyed my stay there.
Reviewed May 28, 2018
Dear Alexis Thank you for sharing this review with us. Your feedback is essential in helping us improve our services and please be assured that your comments have been shared with our team who continually strive to create seamless and positive experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Xavier Pougnard Hotel Manager
Responded July 02, 2018
Shangri-la Singapore
9.2
Exceptional
SIEW from Singapore
Family with young children
Deluxe Family
Stayed 1 night in May 2018
Baby & Family Centric ”
The special dedicated floor for the family with kids is superb. The room is spacious and child-proof and the special pantry for babies/toddlers is such a live-saver for first time mum like me. Definitely will go back again. By the way, the food and the services at Waterfall Italian Restaurant is amazing as well.
Reviewed May 14, 2018
Dear Alexis Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your stay with us. We have also shared your feedback with our team who continually strive to create seamless and positive experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Xavier Pougnard Hotel Manager
Responded July 02, 2018
Shangri-la Singapore
12345
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