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Shangri-La Singapore
Shangri-La Singapore
Shangri-La Singapore
Shangri-La Singapore
Shangri-La Singapore
Shangri-La Singapore
Shangri-La Singapore

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8.8

Excellent

1,197 reviews

1,197 reviews

Housekeeping22
Food & Dining8
Breakfast8

There are a good number of top quality, 5-star, hotels in Singapore.

David
- Dec 10, 2019
Highly rated by guests – 98% would recommend
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Singapore Botanic Gardens 1.2 km
Orchard Road 1.7 km
Chinatown 3.9 km
Singapore Flyer 4.8 km
Sands Skypark Observation Deck 4.8 km
Cloud Forest 5.4 km
Gardens By The Bay East 5.5 km
Night Safari 11.0 km
Nearby landmarks
Embassy of the Philippines 350 m
Embassy of Japan 360 m
Japan Creative Centre 400 m
Asia Ancient Gallery 500 m
Yang Gallery 500 m
Apsara Antiques & Arts 500 m
MAD Museum of Arts and Design Singapore 510 m
Antiques of the Orient 510 m
Marco Anywhere 520 m
Wisma Atria Shopping Mall 520 m
Free Wi-Fi

Shangri-La Singapore

22 Orange Grove Road, Orchard, Singapore, Singapore, 258350 - See map
SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Mind - Body
Yoga room
  • 850 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money8.3
Distance to city center5. Km
Location rating8.4
Nearest airportSeletar Airport (XSP)
Distance to airport12.6 km

Rooms available at Shangri-La Singapore

Excellent
Room comfort & quality

9

Garden Wing Deluxe Pool King
...
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    Valley Wing 1 Bed Suite King
    ...
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      Deluxe Family King
      ...
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        Valley Wing Deluxe Suite King
        ...
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          Valley Wing Deluxe Twin
          ...
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            Tower Wing Deluxe Twin
            ...
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              Horizon Club Deluxe Twin
              ...
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                Garden Wing Deluxe Pool Twin
                ...
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                  Garden Wing Deluxe City King
                  ...
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                    Garden Wing Deluxe City Twin
                    ...
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                      Frequently asked questions

                      What time is check-in and check-out at Shangri-La Singapore?

                      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                      How do I get to Shangri-La Singapore?

                      Shangri-La Singapore is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Shangri-La Singapore also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Shangri-La Singapore has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

                      Is breakfast offered at Shangri-La Singapore?

                      Start your mornings right, with the continental and buffet breakfast options offered at Shangri-La Singapore. There's an additional charge of 51 SGD for adults and 22 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

                      What are my dining options at Shangri-La Singapore?

                      Shangri-La Singapore features on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

                      Can special events be hosted at Shangri-La Singapore?

                      Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Shangri-La Singapore. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

                      Can business events be hosted at Shangri-La Singapore?

                      On-site venues and convenient event services make Shangri-La Singapore an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1400 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

                      What is the smoking policy at Shangri-La Singapore?

                      Shangri-La Singapore does not permit smoking in any of its rooms, but allows smoking in designated areas.

                      What is the closest train, metro, or bus station to Shangri-La Singapore?

                      The closest train, metro, or bus station is Pit Stop, 830 m away from Shangri-La Singapore.

                      What restaurants are nearby Shangri-La Singapore?

                      Shangri-La Singapore is located in Orchard, famous for good restaurants such as Nadaman Japanese Restaurant, Rose Veranda and The Waterfall.

                      What popular shopping places are close to Shangri-La Singapore?

                      Shangri-La Singapore is located in Orchard area which features shopping places such as Orchard Road, Yang Gallery and Asia Ancient Gallery.

                      What are popular attractions near Shangri-La Singapore?

                      Shangri-La Singapore is located in Orchard area, which is famous for attractions such as Singapore Botanic Gardens, National Orchid Garden and National Museum of Singapore.

                      What popular beaches are close to Shangri-La Singapore?

                      Shangri-La Singapore is located in the Orchard area, which includes Cairnhill Crest Pool.

                      What popular natural sightseeing spots are close to Shangri-La Singapore?

                      Shangri-La Singapore is located within Orchard, which makes it conveniently close to natural sights including My Smoking Area, Public Carpark and Bell Clock Tower.

                      Show more questions
                      See map

                      Explore the neighborhood

                      What people love about Shangri-La Singapore

                      • 9.6

                        Exceptional

                        "There are a good number of top quality, 5-star, hotels in Singapore."

                        David

                        |

                        December 10, 2019

                      • 9.2

                        Exceptional

                        "The outdoor swimming pool was nice."

                        Donna

                        |

                        January 31, 2020

                      • 9.6

                        Exceptional

                        "So are the spacious and comfortable rooms!"

                        Angeline

                        |

                        May 27, 2021

                      Property ranking|Compared to 580 Singapore properties
                      See all rankings
                      Room comfort score
                      9/10
                      Cleanliness score
                      9.2/10
                      Service score
                      9.1/10
                      Overall score
                      8.8/10
                      Better than
                      98
                      %
                      of Singapore properties
                      Better than
                      96
                      %
                      of Singapore properties
                      Better than
                      94
                      %
                      of Singapore properties
                      Better than
                      93
                      %
                      of Singapore properties
                      Overall rating:

                      8.8

                      Excellent
                      1,197 reviews
                      Cleanliness
                      9.2
                      Facilities
                      9.1
                      Location
                      8.4
                      Read all reviews >
                      What travelers say they love:
                      Staffs are constantly polite and environment is clean.
                      amanda from Singapore
                      Family with older children
                      More about Shangri-La Singapore

                      More about Shangri-La Singapore

                      Be welcomed by Shangri-La Singapore’s Asian service from the heart, step into its striking lobby oasis and discover a world of luxurious indulgence. Nestled within 15 hectares of tropical landscaped gardens, guests are warmly embraced by the hotel’s distinct service and smiles.

                      A sanctuary in the heart of the city, this tropical hideaway provides a vibrant and diverse social scene, unparalleled culinary experiences and family facilities to indulge in the best of everything, or simply relax, unwind and let the world go by. All rooms exude an atmosphere of total peace and harmony that feature thoughtful amenities to ensure an unparalleled sense of comfort for the guests. Shangri-La Singapore is your one-stop destination for quality hotel accommodations in Singapore.

                      Show more
                      Amenities and facilities
                      Exceptional
                      Facilities

                      9.1

                      Most talked about facilities

                      Food & Dining

                      49 mentions

                      Breakfast

                      37 mentions

                      Swimming Pool

                      33 mentions

                      Housekeeping

                      22 mentions

                      Languages spoken

                      • English
                      • Chinese [Cantonese]
                      • Chinese [Mandarin]
                      • Filipino
                      • French
                      • German
                      • Hindi
                      • Indonesian
                      • Japanese
                      • Korean
                      • Malay
                      • Spanish
                      • Tamil

                      Accessibility

                      • Wheelchair accessible

                      Internet access

                      • Free Wi-Fi in all rooms!
                      • Internet [LAN]
                      • Wi-Fi in public areas

                      Things to do, ways to relax

                      • Fitness center
                      • Garden
                      • Massage
                      • Sauna
                      • Spa
                      • Steamroom
                      • Swimming pool [outdoor]
                      • Tennis court
                      • Ticket services
                      • Tours
                      • Water park
                      • Yoga room

                      Cleanliness and safety

                      • Breakfast in room
                      • Cashless payment service
                      • Daily disinfection in all rooms
                      • Daily disinfection in common areas
                      • Doctor/nurse on call
                      • First aid kit
                      • Free face masks
                      • Hand sanitizer
                      • Hot water linen and laundry washing
                      • Hygiene certification
                      • Individually-wrapped food options
                      • Physical distancing of at least 1 meter
                      • Protective screens in common areas
                      • Rooms sanitized between stays
                      • Safe dining setup
                      • Staff trained in safety protocol
                      • Temperature check for guests and staff

                      Dining, drinking, and snacking

                      • Bar
                      • BBQ facilities
                      • Coffee shop
                      • Kitchen
                      • Poolside bar
                      • Restaurant [halal]
                      • Restaurants
                      • Room service [24-hour]

                      Services and conveniences

                      • Concierge
                      • Contactless check-in/out
                      • Currency exchange
                      • Daily housekeeping
                      • Doorman
                      • Dry cleaning
                      • Elevator
                      • Facilities for disabled guests
                      • Food delivery
                      • Gift/souvenir shop
                      • Ironing service
                      • Laundry service
                      • Library
                      • Luggage storage
                      • Meeting/banquet facilities
                      • Postal service
                      • Safety deposit boxes
                      • Salon
                      • Shops
                      • Smoke-free property
                      • Smoking area

                      For the kids

                      • Babysitting service
                      • Family room
                      • Kids club
                      • Playground
                      • Swimming pool [kids]

                      Access

                      • Check-in/out [express]
                      • Check-in/out [private]
                      • Check-in [24-hour]
                      • Fire extinguisher
                      • Front desk [24-hour]
                      • Pets allowed
                      • Security [24-hour]

                      Getting around

                      • Airport transfer
                      • Car park [free of charge]
                      • Car park [nearby]
                      • Car park [on-site]
                      • Rental car
                      • Shuttle service
                      • Taxi service
                      • Valet parking
                      Food and dining
                      Breakfast options
                      • Asian
                      • Continental
                      • Vegetarian
                      • Gluten-free
                      Location
                      22 Orange Grove Road, Orchard, Singapore, Singapore, 258350
                      Excellent
                      Location

                      8.4

                      Airports

                      • Seletar Airport (XSP)
                        12.6 km
                      • Singapore Changi Airport (SIN)
                        19.3 km 25 min drive

                      Public transportation

                      • Stevens MRT Station
                        980 m 12 min walk

                      Hospital or clinic

                      • Gleneagles Hospital
                        780 m

                      Shopping

                      • Orchard Road
                        1.7 km

                      Convenience store

                      • 7 Eleven
                        590 m 11 min walk

                      Cash withdrawal

                      • ATM
                        440 m 8 min walk
                      What's nearby

                      Popular landmarks

                      • Singapore Botanic Gardens
                        1.2 km
                      • Orchard Road
                        1.7 km
                      • Chinatown
                        3.9 km
                      • Singapore Flyer
                        4.8 km
                      • Sands Skypark Observation Deck
                        4.8 km
                      • Cloud Forest
                        5.4 km
                      • Gardens By The Bay East
                        5.5 km
                      • Night Safari
                        11.0 km

                      Nearby landmarks

                      • Embassy of the Philippines
                        350 m
                      • Embassy of Japan
                        360 m
                      • Japan Creative Centre
                        400 m
                      • Asia Ancient Gallery
                        500 m
                      • Yang Gallery
                        500 m
                      • Apsara Antiques & Arts
                        500 m
                      • MAD Museum of Arts and Design Singapore
                        510 m
                      • Antiques of the Orient
                        510 m
                      • Marco Anywhere
                        520 m
                      • Wisma Atria Shopping Mall
                        520 m
                      Distances shown are straight-line distances on the map. Actual travel distances may vary.
                      Property policies
                      Children and extra beds

                      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                      All children are welcome.

                      Infant 0-1 year(s)
                      Stay for free if using existing bedding.
                      Baby cot/crib available upon request
                      Children 2-5 year(s)
                      Stay for free if using existing bedding.
                      If you need an extra bed, it will incur an additional charge.
                      Guests 6 years and older are considered as adults
                      Must use an extra bed which will incur an additional charge.
                      Others
                      • For guests with children staying in the Horizon Club rooms, children under 12 years of age are allowed to access the Horizon Club Lounge before 06:30 PM and must be accompanied by an adult.
                      • Business and smart elegant dress must be worn when using the Valley Wing and Horizon Club facilities. Male guests are not permitted to wear sleeveless shirts in these areas. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11:00 AM. Pool, sports and fitness attire, as well as flip flops, plastic footwear and slippers are not permitted.
                      • There is an additional meal charge for children. Please contact the property directly for more information.
                      • When booking more than 5 rooms, different policies and additional supplements may apply.
                      Some helpful facts

                      Check-in/Check-out

                      • Check-in from15:00
                      • Check-out until12:00

                      Getting around

                      • Airport transfer fee250 SGD
                      • Distance from city center5. Km
                      • Travel time to airport (minutes)30

                      Extras

                      • Breakfast charge (unless included in room price)51 SGD
                      • Daily Internet/Wi-Fi fee0 USD

                      The property

                      • Non-smoking rooms/floorsYes
                      • Number of bars/lounges1
                      • Number of floors24
                      • Number of restaurants7
                      • Number of rooms 792
                      • Room voltage230
                      • Year property opened1971
                      • Most recent renovation2017

                      Parking

                      • Daily parking fee0 SGD
                      Property announcements

                      Starting January 1, 2021, the Shangri-La Group is making available emergency medical coverage of up to SGD 250,000 at no additional charge should the guest be diagnosed with COVID-19 during their stay.
                      This COVID-19 emergency medical coverage is currently only available to international guests traveling to Singapore via the Reciprocal Green Lane (RGLs) or if the guest is in possession of an Air Travel Pass (ATP).
                      To receive this COVID-19 emergency medical coverage, guests will have to book their stays with Shangri-La Hotels & Resorts for check-in dates between January 1, and December 31, 2021, and they will be automatically covered under the policy at no additional charge.
                      Please contact the property for more details.

                      Reviews of Shangri-La Singapore from real guests

                      Provided by verified guests of Agoda
                      8.8
                      /
                      10
                      Cleanliness9.2
                      Facilities9.1
                      Location8.4
                      Room comfort and quality9.0
                      Service9.1
                      Value for money8.3
                      High score for Singapore
                      Rating
                      9+ Exceptional (375)
                      8-9 Excellent (165)
                      7-8 Very Good (117)
                      6-7 Good (47)
                      <6 Below Expectation (40)
                      Time of the year
                      Mar - May (156)
                      Jun - Aug (185)
                      Sep - Nov (196)
                      Dec - Feb (207)
                      Don't miss out!Users are booking a place in Singapore every 1 minutes on Agoda.com
                      All guests (1,197)
                      All room types
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                      Show reviews that mention 

                      Showing 744 verified guest comments
                      12345
                      9.6
                      Exceptional
                      David from Thailand
                      Business traveler
                      Tower Wing Deluxe King Room
                      Stayed 2 nights in December 2019

                      Shangri La defines Perfection”

                      There are a good number of top quality, 5-star, hotels in Singapore. However, if one had to pick the top one then it would, imho, be the Shangri La. For my stay on this occasion, everything was perfect. The staff were not only helpful, they went out of their way to deliver service beyond what one would expect. The room was spotlessly clean and every attention to detail provided for. The Christmas decorations were splendid. When world leaders come to Singapore they usually stay here and it is easy to see why. I usually take a holiday to Hong Kong in December and stay at the Island Shangri La (imho the best city hotel in Asia) but this year, with the troubles, I chose Singapore instead. If I had one item on my wish list (for Shangri La Singapore), it would be for a venue like the Lobster Bar and Grill to be added (which has a great vibe to it at Island Shangri La)

                      Reviewed December 10, 2019

                      See room deals

                      Dear David, Thank you for taking the time to share your experience with us, and it has been a pleasure to hear that you had a splendid time with us here in Singapore. I am delighted that the team was able to provide and showcase our signature Asian hospitality that you experienced each time during your stay at our sister property in Hong Kong. The next time you are in Singapore, it would be wonderful if you could experience Origin Grill and Origin Bar, offering fresh authentic flavours with sustainably-sourced ingredients, and the hotel's signature bar with excellent cocktails and amazing vibes with a live band on Fridays and Saturdays. It would be a delight to have you back in Singapore with us at the Shangri-La Hotel, Singapore! Warm regards, Tane Picken General Manager

                      Responded January 08, 2020
                      Shangri-La Singapore
                      10.0
                      Exceptional
                      Joshua from Australia
                      Couple
                      Stayed 2 nights in June 2012

                      This hotel gives Decadent a whole new meaning!”

                      Location, Service, Food & Beverages, Helpful Friendly Staff, Great Rooms

                      when we arrived at shangri-la we weren't really expecting anything too over the top as we had not heard much about the hotel or hotel chain before. the check-in service was fast and very smooth. we went to find the room but had a little trouble, so we asked one of the staff if he could help. he took us to our door and made sure everything was ok and if we needed anything. it was only after calling the reception to ask about the horizon club benifits and the location of the club lounge, that we found out our room was upgraded to valley wing deluxe. from the point we were made feel so special by the staff in the valley wing. the complimentary breakfast, the hor dourves and beverages are amazing. valley wing at shangri-la serve the best singapore sling, much better than any others i have tried. the rooms are very comfortable nice big bed, electronic everything, high-tech entertainment system, mood lighting and very clean. shangri-la has definatly taken the crown for best hotel in singapore in my books and that is out of alot of heavy hitting luxury hotels.

                      Reviewed July 11, 2012

                      See room deals

                      9.3
                      Exceptional
                      Lucie from Canada
                      Couple
                      Stayed 3 nights in November 2008

                      Shangi-la Hotel Singapore”

                      Beautiful hotel, great amenities, super service
                      food and drinks extremely expensive

                      The Shangri-la Hotel in Singapore is absolutely beautiful, large and well appointed. Our room was very comfortable and clean and we were very pleased to have a lovely balcony where we could sit and relax with a glass of wine after a busy day touring the city. The lobby of the hotel is impressive and reminds one of days gone by when beauty and grace was more often on display. The service was top notch from the moment you step out of the car in the driveway. In addition, all staff is courteous and dressed to the nines. The location was perfect for us with a short walk to the major shopping district on Orchard Road. The only draw-back from our point of view was the price of food and drink in the hotel, but we did not let that take away from the fine experience we had at the Shangri-la.

                      Reviewed November 19, 2008

                      See room deals

                      9.2
                      Exceptional
                      Nurulhuda from Singapore
                      Family with young children
                      Stayed 1 night in December 2017

                      Exceptional family staycation”

                      Upon arrival, the charismatic doorman was quick to greet us and assisted us with our heavy double stroller. Check-in was a breeze with an affable guest officer named Shawn. In fact, we encountered top notch service from every staff at Shangri La Singapore. The facilities were excellent - bedroom was tastefully designed and spacious. Twin daughters loved to play at the cosy daybed with a fantastic skyline view (by Singapore's standard). Daybed was easily converted into their bed at night. We had loads of fun at the swimming pool - appreciated the kids pool and warm jacuzzi. Very visible indicators of different pool depths - good for a cautious patron like me! In-room dining breakfast was fuss-free, tasty and adequate. Looking forward to the launch of the Buds club. We will definitely return to continue making lovely memories at Shangri La. Thank you very much for the lovely stay.

                      Reviewed December 28, 2017

                      See room deals

                      Dear Nurulhuda Thank you for sharing this positive review with us. We are glad that you had an overall positive experience and had a great time with us. Thank you once again for your compliments and we look forward to welcoming you back soon. Best regards, Xavier Pougnard Hotel Manager

                      Responded February 21, 2018
                      Shangri-La Singapore
                      9.7
                      Exceptional
                      Tan from United Kingdom
                      Business traveler
                      Stayed 4 nights in September 2012

                      fantastic hotel”

                      comfort & service

                      I always come back to the Shangri La whenever I visit Singapore. Its like coming home. The service at the Shangri La is impeccable, the food is good, the rooms are comfortable and getting in and out of the hotel is easy. There is also a shuttle that takes one out of the hotel to main shopping areas at very close frequency. Its a value for money hotel and I would highly recommend it to anybody both for business and for holidays if one can afford it.

                      Reviewed September 24, 2012

                      See room deals

                      9.2
                      Exceptional
                      Goh from Singapore
                      Family with young children
                      Garden Wing Deluxe Pool King
                      Stayed 1 night in January 2021

                      Truly a staycation”

                      Went with hubby and two children (aged 3+ and 1+), for a night's stay. Read up several reviews and decided to go with Shangri-la as many reviewed their stay at Shangri-la to be a true staycation, which I agree so too! It is a kids friendly hotel - welcome pack given to kiddos consisting of coloring book + coloring pencil, cookies, masks. Baby cot, baby bed, kids step-stool, kids bathroom shoes, all available at request. The deluxe room is rather big and there were space for 4 of us to move around. Loved our time there!

                      Reviewed January 24, 2021

                      See room deals

                      Dear Goh, Thank you for your lovely review, it was a pleasure reading the compliments! We're so glad that the family was able to rest, relax and spend quality time together in our sanctuary in the heart of the city. We look forward to have the family back again for another lovely stay. Warm regards, Tane Picken General Manager

                      Responded January 27, 2021
                      Shangri-La Singapore
                      9.3
                      Exceptional
                      Pauline from United Kingdom
                      Couple
                      Stayed 3 nights in October 2015

                      Superb Hotel”

                      The staff were friendly and knowledgable, the location was great and the food in the restaurant was superb.

                      We couldn't fault the hotel, it was one of the best we have stayed in. Our room had fantastic views overlooking the river, the staff were friendly and helpful and very professional. The only problem we had was water dripping from the ceiling in the bedroom due to the air conditioning which caused a wet carpet. However the staff were very quick to sort it out and we could have changed rooms but loved the position of the room. We had one of their magnificent buffets one evening which was excellent. We would definately return and went onto stay at the Shangri-La in Singapore which was equally as good.

                      Reviewed November 01, 2015

                      See room deals

                      10.0
                      Exceptional
                      Victoria from United Kingdom
                      Family with young children
                      Stayed 3 nights in October 2008

                      Shangri-La heaven”

                      Ticked all the boxes of a 5 star establishment. Plus very central location, good lunch buffet and a pretty pool with lots of plant/wildlife.
                      None

                      Our stay at the Shangri-La was a dream from start to finish. Only booked the day before our arrival but our room in the Garden Wing was ready when we arrived at 9 am with two small tired children in tow. We were also allowed to keep the room until 5 pm on day of departure - again to give our baby a sleep before the flight, at no extra charge. The room was spacious and clean and the bed was extremely comfy. The staff were exceptionally friendly, helpful and efficient and a return visit is our no.1 priority. The hotel is only 5 minutes walk from the main shopping area of Orchard Road and Little India, Chinatown and Arab Street each all less than a S$10 taxi ride away.

                      Reviewed October 25, 2008

                      See room deals

                      10.0
                      Exceptional
                      BRYAN from Australia
                      Family with young children
                      Stayed 4 nights in July 2012

                      Simply the Best”

                      The people and the service

                      I travelled to singapore with my 5 year old son. The Shangri La was without exception, the best hotel I have ever stayed in, and I have been to Singapore over 30 times and stayed in many hotels. From the time we arrived to the time we left. Everything was perfect! I must thank the girls at reception in the Garden Wing. They were very helpful. My son loved them and cant wait to come back again. The staff and service is what makes a hotel great and the people working there were fantastic. Thankyou!

                      Reviewed August 02, 2012

                      See room deals

                      10.0
                      Exceptional
                      BRYAN from Australia
                      Family with young children
                      Stayed 4 nights in July 2012

                      The best you can get! fantatic in every way”

                      the whole package! The service and staff are the best bar none!

                      I travelled to singapore with my 5 year old son. The Shangri La was without exception, the best hotel I have ever stayed in, and I have been to Singapore over 30 times and stayed in many hotels. From the time we arrived to the time we left. Everything was perfect! I must thank the girls at reception in the Garden Wing. They were very helpful. My son loved them and cant wait to come back again. The staff and service is what makes a hotel great and the people working there were fantastic. Thankyou!

                      Reviewed August 02, 2012

                      See room deals

                      10.0
                      Exceptional
                      BRYAN from Australia
                      Family with young children
                      Stayed 1 night in July 2012

                      Simple Awesome!”

                      The Staff

                      I travelled to singapore with my 5 year old son. The Shangri La was without exception, the best hotel I have ever stayed in, and I have been to Singapore over 30 times and stayed in many hotels. From the time we arrived to the time we left. Everything was perfect! I must thank the girls at reception in the Garden Wing. They were very helpful. My son loved them and cant wait to come back again. The staff and service is what makes a hotel great and the people working there were fantastic. Thankyou!

                      Reviewed August 02, 2012

                      See room deals

                      10.0
                      Exceptional
                      BRYAN from Australia
                      Family with young children
                      Stayed 2 nights in July 2012

                      Singapore's Best”

                      Everything is fantastic!

                      i travelled to singapore with my 5 year old son. the shangri la was without exception, the best hotel i have ever stayed in, and i have been to singapore over 30 times and stayed in many hotels. from the time we arrived to the time we left. everything was perfect! i must thank the girls at reception in the garden wing. they were very helpful. my son loved them and cant wait to come back again. the staff and service is what makes a hotel great and the people working there were fantastic. thankyou!

                      Reviewed August 02, 2012

                      See room deals

                      9.7
                      Exceptional
                      Diana from Hong Kong SAR, China
                      Family with young children
                      Stayed 4 nights in February 2010

                      our stay with our 3yr old girl”

                      friendly staff, great butler services, room is in good size
                      TV is OLD!! not a Plasma or LCD. ITs one of those OLD OLD bulky tv

                      We went to Singapore with our 3year old daughter for our Chinese New Year Holiday. We had a great stay at the hotel! The overall experience is wonderful, the staff are very helpful. They are very detail oriented. We were contacted by the hotel before our arrive date to make sure all of out special needs are met. I asked them to provide a bottle sterilizer and a stepping stool for my daughter. When we arrived at the room, the botther sterilizer was just washed very clean and new and the stool is ready in our bathroom! Also, because my duaghter can't really stay in heat, sleeps quite early, so we couldn't really go to those outdoor food centers for all those great singapore food. So we asked the Concierge for a special request for them to run down to Newton Food Center for us to buy some nice food back for us. They did not take any extra charge from us, instead, they only asked us to pay for the taxi fee and what we ordered. We really loved that! So we were able to enjoy our chilli crab in our hotel room at night! Oh, also, they cusomter service also offered us if we would like to go to sentosa's new casino, they have babysitters available too to look after our little girl! Which this was not listed in the hotel service in Shangri-la's website. So, greatly recommend for those families who has young toddlers and can't run out at night or in the afternoon as freely as we would like to. These people can be freat help for you!

                      Reviewed March 01, 2010

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                      9.7
                      Exceptional
                      Susan from Australia
                      Couple
                      Stayed 4 nights in July 2013

                      Fantastic service”

                      The rooms are comfortable, the staff amiable and attentive, and the hotel amenities of a high standard

                      We were automatically upgraded to a garden room, which was much larger than the one we had booked. There was a misunderstanding with my Agoda booking - I had inadvertently booked for one person rather than two and the hotel was asking me to pay 40 dollars more per night for the room. I rang Agoda to try to sort it out and got no help so I went downstairs to talk to the staff at the front desk. They were wonderfully helpful and we came to a compromise whereby we paid for our breakfast, but no increase in room costs and all was sorted out amiably. I couldn't have been happier with the way we were treated. The hotel was wonderful and the staff helpful and very nice to deal with. The room was comfortable and spacious. Thank you Shangri-la for a very enjoyable stay.

                      Reviewed August 01, 2013

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                      9.3
                      Exceptional
                      Tan from United Kingdom
                      Solo traveler
                      Stayed 1 night in July 2012

                      very comfortable and cosy hotel”

                      service

                      The Shangri La is a very classy and comfortable hotel I was in the Valley Wing and everything about it is like being at home. The bed is inviting, the decor flawless, the food excellent and there is a free flow of excellent champgne throughout the afternoon. The hotel is not far from the shopping street of Orchard Road and there is a free shuttle running between hotel and Orchard every 20 minutes or so. I will definitely stay in the hotel again on my next trip.

                      Reviewed August 01, 2012

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                      9.7
                      Exceptional
                      Glenn from Australia
                      Family with teens
                      Stayed 7 nights in October 2007

                      Most Pleasing”

                      I have travelled and explored extensively throughout South East Asia with my family over the last 15 years. We have stayed in many Hotels and some hovels boasting to be Hotels. But, the stay at the Shangri-la has been by far the best I have ever encountered. From the minute we walked through the doors I got the feeling that we were part of the family. So much so I have planned a return stay in April 2008. The room was breathtaking only to be complemented by the view from the windows over looking Singapore.

                      Reviewed November 13, 2007

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                      9.0
                      Exceptional
                      Jackie from New Zealand
                      Business traveler
                      Stayed 2 nights in August 2012

                      Great and Comfortable Hotel”

                      Good Location, Good Services, Great Attention to Details

                      The stay was pleasant and enjoyable. You feel save and well looked after at the hotel. The facilities are newly renovated which provides a sense of modern luxury, yet remaining the oriental touch. The staff are great and helpful, it shows great training from the hotel and the factor of getting the right people to work for them. Shangri-La Singapore Hotel is a hotel that I would recommend to my friends.

                      Reviewed August 21, 2012

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                      9.3
                      Exceptional
                      Mark from United States
                      Solo traveler
                      Stayed 1 night in November 2008

                      An Oasis in Singapore”

                      Pool and health club were great as were the rooms.

                      The Shangri-la Singapore is an oasis in the city. The hotel is immaculately maintained and the staff is very helpful. I needed a late check out due to my return flight and they let me stay in the room until 3:00 at no additional charge. My room, was a bit on the small side but very well appointed and had a great view of the park across from the main entrance.

                      Reviewed November 26, 2008

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                      10.0
                      Exceptional
                      Frances from United States
                      Couple
                      Horizon Club Deluxe King Room
                      Stayed 4 nights in September 2019

                      5 days 4 nights visit”

                      We want to take this opportunity to express our thanks to the staff at Shangri-la Singapore. Our stay was one of the best experience we've had, especially all the support the staff provided. We stayed on the 21 st floor room 2108 (Horizon Club Level), and alternated our breakfast selection from the First floor buffet, and the breakfast served on the 24 th floor Horizon club, both provided some of the best food available.

                      Reviewed September 14, 2019

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                      Dear Frances, Thank you for staying with us at Shangri-La Hotel, Singapore and thank you for your kind words! It's indeed heartwarming to hear that you had an amazing stay and that the team had ensured you had a wonderful experience here in Singapore. We look forward to having you with us again for yet more delightful experiences with us at Shangri-La Hotel, Singapore. Warm regards, Tane Picken General Manager

                      Responded September 19, 2019
                      Shangri-La Singapore
                      8.8
                      Excellent
                      Chan from Singapore
                      Group
                      Stayed 1 night in January 2017

                      Beautiful, grand hotel”

                      As usual, Shangri - La makes us feel welcome every time we stay at their hotel. This time, we upgraded to their suite, which includes a HUGE outdoor patio, inclusive of a private hot jacuzzi tub, BBQ Pit, lots of outdoor seating area. Inside, there was a kitchenette, living area & a big bedroom with a walk in closet. We were not aware that their Main lobby was under renovation at the time we stayed there. It could be my mistake as I may had missed the fine print. But it was disappointing. The Main lobby was beautiful & we were there hoping to immerse in the feeling of their hotel lobby especially for Lunar New Year. Anyway, besides this, Shangri-la staff & service are great & we would love to go back again. One thing, for the suite that we had gotten, it would have been nice to have complimentary mini bar thou.

                      Reviewed June 09, 2017

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