9.0
Exceptional
8.6% this month
/10
(3,811 reviews)See what guests said
Housekeeping20
Food & Dining8
Breakfast8
See map
8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Singapore Botanic Gardens 1.2 km
National Orchid Garden 1.3 km
Orchard Road 1.7 km
Chinatown 3.9 km
Singapore Flyer 4.8 km
Sands Skypark Observation Deck 4.8 km
Cloud Forest 5.4 km
Gardens By The Bay East 5.5 km
Night Safari 11.0 km
Singapore Zoo 11.0 km
Nearby landmarks
Embassy of the Philippines 350 m
Embassy of Japan 360 m
Japan Creative Centre 400 m
Asia Ancient Gallery 500 m
Yang Gallery 500 m
Apsara Antiques & Arts 500 m
MAD Museum of Arts and Design Singapore 510 m
Antiques of the Orient 510 m
Marco Anywhere 520 m
Wisma Atria Shopping Mall 520 m
Shangri-La Singapore

"I truly enjoyed the greenery and space in the hotel grounds."

Puay - November 12, 2020
 Shangri-La Singapore
Lobby Shangri-La Singapore
Interior view Shangri-La Singapore
See all 65 photos
Removed from saved list
Free Wi-Fi

Shangri-La Singapore

22 Orange Grove Road, Orchard, Singapore, Singapore, 258350 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Attention

This property is in high demand!

7 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 980 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money8.3
Distance to city center5. Km
Location rating8.4
Nearest airportSeletar Airport (XSP)
Distance to airport12.6 km

Rooms available at Shangri-La Singapore

Excellent
Room comfort & quality
9.0
Staycation Offer - Tower Wing Deluxe King
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 king bed
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Themed Family Suite
...
  • Room size: 72 m²/775 ft²
  • Shower and bathtub
  • 1 king bed and 2 single bed...
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Horizon Club Junior Suite King
...
  • Room size: 67 m²/721 ft²
  • Shower and bathtub
  • 1 king bed
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Garden Wing One Bedroom Suite King
...
  • Room size: 81 m²/872 ft²
  • Shower and bathtub
  • 1 king bed
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Valley Wing One-Bedroom Suite
...
  • Room size: 79 m²/850 ft²
  • Balcony/terrace
  • 1 king bed
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Tower Wing Grand Suite
...
  • Room size: 250 m²/2691 ft²
  • Balcony/terrace
  • 1 king bed
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Tower Wing One-Bedroom Suite
...
  • Room size: 82 m²/883 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Family King
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Valley Wing Deluxe Suite
...
  • Room size: 110 m²/1184 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Staycation Offer - Garden Wing Deluxe City King
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Shangri-La Singapore?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shangri-La Singapore?

Shangri-la Singapore is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Shangri-la Singapore also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Shangri-la Singapore has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Shangri-La Singapore?

Start your mornings right, with the continental and buffet breakfast options offered at Shangri-la Singapore. There's an additional charge of 51 SGD for adults and 22 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Shangri-La Singapore?

Shangri-la Singapore features on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Shangri-La Singapore?

Shangri-la Singapore does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Shangri-La Singapore

  • 9.6
    Exceptional

    "For my stay on this occasion, everything was perfect."

    David

    |

    December 10, 2019

  • 10.0
    Exceptional
    Staff 

    "The staff also made it a very pleasant experience."

    Puay

    |

    November 12, 2020

  • 10.0
    Exceptional
    Staff 

    "Horizon Lounge staff provided excellent service!"

    Janet

    |

    August 27, 2019

Property ranking|Compared to 866 Singapore properties
See all rankings
Room comfort score
9/10
Service score
9.1/10
Cleanliness score
9.2/10
Room size
55 sqm.
Better than
97
%
of Singapore properties
Better than
95
%
of Singapore properties
Better than
95
%
of Singapore properties
Bigger than
94
%
of Singapore properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
9.0
Exceptional
3,811 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.4
Read all reviews >
What travelers say they love:
The warm welcome for me n 2 boys were great n welcoming.
amanda from Singapore
Family with older children
More about Shangri-La Singapore

More about Shangri-La Singapore

Be welcomed by Shangri-La Singapore’s Asian service from the heart, step into its striking lobby oasis and discover a world of luxurious indulgence. Nestled within 15 hectares of tropical landscaped gardens, guests are warmly embraced by the hotel’s distinct service and smiles.

A sanctuary in the heart of the city, this tropical hideaway provides a vibrant and diverse social scene, unparalleled culinary experiences and family facilities to indulge in the best of everything, or simply relax, unwind and let the world go by. All rooms exude an atmosphere of total peace and harmony that feature thoughtful amenities to ensure an unparalleled sense of comfort for the guests. Shangri-La Singapore is your one-stop destination for quality hotel accommodations in Singapore.

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Most talked about facilities

Food & Dining
49 mentions
Breakfast
37 mentions
Swimming Pool
33 mentions
Housekeeping
22 mentions

What they offer

7.6
Very good
Staff 

"Staffs are constantly polite and environment is clean."

amanda

|

November 17, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Vegetarian
Gluten-free

Restaurants on site

The Line
No additional information available
Waterfall Ristorante Italiano
Cuisine:Italian
Menu:Buffet, A-la-carte
Shang Palace
Cuisine:Chinese
The Rose Veranda
No additional information available
ShopHouse by Shangri-La
No additional information available
NAMI Restaurant and Bar
Cuisine:Japanese
Menu:Buffet
Lobby Lounge at Shangri-La
Cuisine:Singaporean
Menu:Buffet, A-la-carte
Show more

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Shangri-La Singapore from real guests

Overall rating
9.0
Exceptional
From 3811 reviews
9.3Cleanliness
9.3Facilities
9.3Service
Agoda Reviews (1174)Booking.com Reviews (2637)
Rating via Booking.com9.1
/
10
Exceptional
Cleanliness9.4
Facilities9.4
Location8.5
Room comfort and quality9.4
Service9.4
Value for money8.5
High score for Singapore
Rating
9+ Exceptional (1583)
8-9 Excellent (368)
7-8 Very Good (287)
6-7 Good (90)
<6 Below Expectation (109)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
Don't miss out!Users are booking a place in Singapore every 1 minutes on Agoda.com
All guests (2637)
All languages
Showing 2437 verified guest comments
12345
9.0
Exceptional
Rashdan
Family with young children

Great for the family ”

Family friendly, kids enjoyed the facilities. Will definitely come back. Friendly staff, good covid protocols.
Reviewed May 08, 2021

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8.0
Excellent
Anonymous
Family with young children

Love staying at Shang, as...”

The facilities, such as Buds and Splash Zone are perfect for young kids like mine. Plus we went on the Easter weekend, so there were additional activities such as the Easter egg hunt and badge ...
It was too crowded for comfort at the Valley Wing. There were challenges with finding seats during breakfast and tea time. Most local guests also didn’t abide to the no-slippers dress code, which wasn...
Reviewed May 03, 2021

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10.0
Exceptional
Ganesh
Family with young children

Blown away”

Everything
Nothing
Reviewed April 15, 2021

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7.0
Very good
Nurwati
Family with young children

Good”

The Room
Balcony abit dirty and lights are not bright enough in the room
Reviewed April 07, 2021

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9.0
Exceptional
Alyzza
Couple

Enjoyed a lot!”

The place is great and got a lot of activities for children. Room is great with balcony. They gave us a complimentary cake for our anniversary.
We have to wait for 1 hour and 30 mins to check in to our room. I have requested for an extra bed for my toddler but they gave me a baby cot&#47;crib. Breakfast is average.
Reviewed April 06, 2021

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8.0
Excellent
Verity
Family with young children

Fab staff. Shame about the...”

Amazing staff. Very accommodating.
Such a huge shame about the hour pool slots. We won’t stay again until this changes.
Reviewed April 05, 2021

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10.0
Exceptional
Adrian
Family with young children

Good for kids. Good food....”

Room was clean and comfy. Dedicated to children activities and family oriented.
Crowds. Waiting list at almost all eating venues and hotel activities.
Reviewed April 05, 2021

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8.0
Excellent
Chez
Family with young children

Very good”

manager was apologetic, provided voucher and complimentary buds entry while waiting for room
check-in was delayed by more than an hour
Reviewed April 04, 2021

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9.0
Exceptional
Paul
Family with young children

Superb”

Good facilities and good room size.
Lack of pool availability
Reviewed April 03, 2021

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4.0
Anonymous
Couple

When we did the check...”

The line restaurant staffs were very pleasant.
The coordination was very poor, from check in counter to housekeeping and the pool staff.
Reviewed April 02, 2021

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4.0
Anne-sophie
Family with young children

Amenities access and restaurant service...”

The hotel changed the access to amenities like swimming pool a few days before we arrived without telling guests. We had to book 1 hr slot for the pool per day! This was very disappointing and ...
Reviewed April 02, 2021

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7.0
Very good
Kylie
Family with young children

Good”

Lovely facilities for children. Consideration of their needs was met at every point.
Service in the line restaurant was slow. Lots of dishes were forgotten and not brought to us when having lunch. Then again for breakfast. We had to ask repeatedly. Baby cot was not ready upon ...
Reviewed April 01, 2021

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9.0
Exceptional
Syahirahishak
Couple

Superb”

Your the service rendered by your service staffs were impeccable and warm. Keep up the wonderful job!
The shower drain was slightly clogged.
Reviewed March 29, 2021

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10.0
Exceptional
Mishal
Family with young children

Exceptional”

Everything was good. Truly a family hotel. Our kids enjoyed their staycation very much.
Reviewed March 28, 2021

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8.0
Excellent
Anonymous
Family with young children

Very good”

They are thoughtful and pretty generous in providing a kids bag coz I have kids around. However it&#39;s so different from the time I came off peak to the time I came this time.. they missed out some ...
Check in was pretty fast but the room is ready only close to almost 2 hours later. Was unable to get later check out. Felt that is unfair.
Reviewed March 26, 2021

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9.0
Exceptional
Meggie
Family with young children

Good for family stay”

Very kids friendly. A hidden garden in the city. Have a private access to the garden from our balcony (our room was in level 1) Generally speaking, love the place although encountered some ...
House keeping didn’t come when we were out in the morning. And kept on knocking on our door while kids were sleeping. They were eventually woken by the house keeping. (Around 4pm) Also, the toilet ...
Reviewed March 26, 2021

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10.0
Exceptional
Iskandah
Group

Great room, great time spent...”

The room was very specious and very clean. We love the bathroom as well as the bedding. As we were made to wait for almost 2 hours for our room to be ready. the room upgrade provided was a welcome ...
Unfortunately, given the current situation, we were made to wait for almost 2 hours for our room to be ready for check-in which can get very frustrating and left a bitter taste in our mouth but they ...
Reviewed March 22, 2021

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9.0
Exceptional
Danninja
Family with young children

Superb”

Everything
Wish the toilet had bidet spray
Reviewed March 21, 2021

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10.0
Exceptional
Allison
Family with young children

Best Staycation with Kids ”

Best customer service Kids friendly facilities Nice room Good food and variety of dining options
I had to go home at the end!
Reviewed March 21, 2021

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10.0
Exceptional
Elizabeth
Family with young children

Fantastic!”

Service from the staff was excellent and sets the standard for the industry. The facilities and activities for kids are also top of the range! Shangri-La gave my children their best staycation ever...
None
Reviewed March 16, 2021

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12345
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