Shangri-La Singapore
22 Orange Grove Road, Orchard, Singapore, Singapore, 258350 - See map
Get the added peace of mind that comes with SG Clean, when you book a stay here. Conveniently situated in the Orchard part of Singapore, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
SG Clean
SG Clean denotes businesses that adhere to high standards of public hygiene.
Announcements by hotel (1)
Starting January 1, 2021, the Shangri-La Group is making available emergency medical coverage of up to SGD 250,000 at no additional charge should the guest be diagnosed with COVID-19 during their stay. <br> This COVID-19 emergency medical coverage is currently only available to international guests traveling to Singapore via the Reciprocal Green Lane (RGLs) or if the guest is in possession of an Air Travel Pass (ATP). <br> To receive this COVID-19 emergency medical coverage, guests will have to book their stays with Shangri-La Hotels & Resorts for check-in dates between January 1, and December 31, 2021, and they will be automatically covered under the policy at no additional charge.<br> Please contact the property for more details. <br>Facilities
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Your dates are popular among travelersPopular destination! Properties in Singapore are being booked every minute!
Great for family with young kids ”
One of Shangri-la’s specialities is their provision of child friendly facilities that really help to keep kids entertained. The splash pool and the indoor playground were great and my 4yo niece loved it when I took her there for her birthday weekend. The price for the hotel is a bit steep but I would have paid close to that amount for a 5-star hotel anyways without those facilities. The hotel also provided a little welcome gift for the child and it was a really nice gesture. It kept her entertained in the room while the adults need to wind down.
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Kids Friendly hotel at Shangri-La ”
Mia Tan, Head of Family Experience at Shangri-La, made such a pleasant experience for the family! The kids had so much fun in the Splash water playground, and Chef Stef taught them how to bake sausage buns at Bake. The staff at Buds Indoor playground were friendly and the kids had goodie bags when we checked in. We had such a good time even though it was a short staycation. Will definitely be back again! Thank you Mia and staff-members!
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Great luxury hotel for kids”
Our stay was brilliant. Stopover for 3 days from UK enroute to Aus with a 2yr old and 5yr old. The Buds and Splash park were amazing and the pool. Plenty of little touches for the kids including goody bags on arrival and drawing equipment at breakfast. The staff were friendly, attentive and looked after us. Junior suite was massive and allowed us to have a bit of space with the kids. Would stay here again!
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Best Staycation in Singapore”
Had a staycation stay with my family with my 2 year old daughter, who loved the facilities such as Buds, Splash, Swimming pool. The wonderful breakfast buffet is superb, added with the Horizon club perks. 👍👍
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Exceptional”
My kids throughly enjoyed their 2 nights stay here. The only downside is the need to book for Splash which can be inconvenient. Only avail for guest to book once a day. Definitely not enough for my water baby kids. Other than that, staff were helpful. Buds indoor playground is pricey ($18) for just 1 hr play. Shd at least be 1.5hr or 2 hrs to be more worth it. I would return again if i have the opportunity to.
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Best luxurious hotel. ”
We were greeted by the staff and they are all approachable you could ask for anything
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Exceptional”
The best and kids friendly hotel so far!! The place, staffs and rooms are all in good services. We will be gladly to come here again and stay for longer time in future!
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Thank you for the free upgrade!”
Absolutely loved our stay! We were given a free upgrade (to a bigger room to accommodate our headcount of 3 adults and 1 toddler). The space is wonderful, everything is so clean. The pool during this time was not at all crowded. My toddler loved every bit of our stay, thank you!
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Dear Rosselle, Thank you for your lovely compliments, it was a pleasure to have the family with us! I am pleased that the team was able to showcase our signature Asian hospitality during your stay with us, and that the family was able to take this time to create lovely memories with your young one. I look forward to have you and the family back again for another fantastic stay. Warm regards, Tane Picken General Manager
Probably the best hotel in Singapore! ”
The BEST Kids-friendly hotel in Singapore! The service was tip top. The staff were super friendly & professional! The room is amazing. They prepared the extra bed for my 5yo & 2yo before i could even asked for it. (forgotten to request) The kids loved it - loved the freebies they gave out upon checking in, the kids water playground & indoor playground. So convenient! Loved ever bit of it!
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Dear Faritz, Thank you for your amazing review, it is indeed a pleasure to receive your compliments! We're delighted that the family had an enjoyable time with our family facilities such as Splash Zone and buds by Shangri-La - they are indeed spaces that cultivate an exciting experience for the entire family. We look forward to have the family back again for another lovely stay. Warm regards, Tane Picken General Manager
Awesome Hotel Ever!”
Definitely an awesome hotel worth the money! Front desk personnel, Mr Tamil was great, efficient and helpful. The room is amazing and the pool for the kids are awesome! Will definitely come again!!!
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2nd Staycation @Shangri-La SG”
The hotel is so beautiful! So are the spacious and comfortable rooms! Every staff I met is cheerful, caring, helpful and friendly, including the doorman, Ryan, which makes Shangri-La a very beautiful home away from home. In-room dining is well-served and the food is delicious! I enjoyed sitting and relaxing among the splashes in the swimming pool. A great big "Thank You" for the room upgrade and late check out which made my 61th staycation an even more memorable and enjoyable one. Stay safe and healthy and see you all again soon!
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Dear Angeline, Thank you for choosing us as your preferred hotel for your staycation. We are glad that you had an overall positive experience in our hotel and especially enjoyed the family facilities and offerings we have here at Shangri-La Singapore. Your kind compliments have also been shared with Ryan and his team who continue to deliver seamless and exemplary experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Tane Picken, General Manager
Excellent!!!”
Friendly staff and clean hotel.. Managed to slot in my family for breakfast and swimming even though bookings were fully taken up.
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Exceptional”
- Fast check-in at 3pm (deluxe pool view room) - Request for a cot fulfilled - Pillow options were good, L'Occitane toiletries were nice - Breakfast selection at The Line was good, no long queues at any one time. Only thing is fastest fingers first to book breakfast slots. However, they were not rigid even if you were to arrive slightly earlier at The Line. - Requests (in-room dining, toiletries/amenities, booking of buds) made via the chatbot were easy and efficient - Some car park spaces are not directly linked to the hotel lobby, needed to take flight of stairs (not conducive when with kids and carrying heavy stuff)
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No doubt for its value”
From check in till check out we felt that their service were TOP notch! Even their attendants service on our single luggage were explicitly good. We enjoyed ourselves so much that we are already thinking of going back for another staycay upon checking out. Thank you Shangri la Orchard for the wonderful memory during this harsh covid time.
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Dear Chia, Thank you for lovely 10 out of 10 review with us. We're pleased that the family had a fantastic time, and that our team was able to showcase our signature Asian hospitality during your stay with us. We look forward to have you back again for another lovely family getaway. Best regards, Tane Picken General Manager
Travel with family with two kids”
Perfect for staycation. As we enter the hotel, we receive kids welcome pack. The kids love it and the hotel has lots of things for the kids.
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Great and Satisfied Staycation”
Booked with Agoda at affordable price, check in a bit long but the staff give is great service with offer us free drink at lounge while waiting. Most of the staff is friendly and even very nice to my kids. Definitely a resort for family with young kids. My boys enjoy the stay so much!
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Dear Ying, Thank you for sharing your lovely review with us! We're pleased that the family had an enjoyable stay with us with our family-friendly facilities, such as buds by Shangri-La and Splashzone. We do look forward to have the family back again for another fantastic stay! Warm regards, Tane Picken General Manager
Excellent! Superb! Mindblowing”
Value for money is exceptionally good here. The staff are on point with the service being over the board. We felt at home and never did we feel discomfort. Highly recommended!
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Dear Mohamed, Thank you for sharing your comments of your recent stay with us! It is indeed delightful to hear that you had an amazing time during your stay, and I am certain that the team will be happy to receive your compliments as well. Every guest is important to us and we are always committed in providing the best service to each and every one of you. I do look forward to having you with us again during your next visit to sunny Singapore. Best regards, Tane Picken General Manager
Excellent”
My kids enjoyed their stay there. Many of fun filled activities which kept them busy throughout. Will stay longer next time!
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Always a Fantastic Experience”
Love everything about Shangri-la. Stayed here multiple times and always left with a good experience! The friendly and helpful staff make the experience even more pleasant. Love the facilities catered to kids (Buds and Splash Zone) and the breakfast selection is amazing as always!
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Dear Nasuha, Thank you for sharing your lovely review with us, it was a pleasure reading these compliments! We're so happy that the family was able to enjoy buds by Shangri-La as well as Splash Zone, and our team was able to elevate your experience with us. We look forward to have you back again for another fantastic stay. Warm regards, Tane Picken General Manager
Exceptional”
Room is very clean and lucky for me i gotten the corner room and hence the balcony is wide and spacious. most of the Staff are very polite and professional and it makes my whole stay comfortable.
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Dear Daniel, Thank you for sharing your lovely review with us! It was a pleasure to have you and we're happy that our team was able to make your stay a comfortable one. We look forward to have you back with us for another lovely stay. Warm regards, Tane Picken General Manager