Shangri-la Singapore
Shangri-la Singapore
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9.2
Exceptional

"The staff in particular was particularly friendly and helpfu..."

Omer

|

May 2, 2018

Tower Wing Deluxe Double - Room plan Shangri-la Singapore
Tower Wing Deluxe Double - Room plan
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Lobby Shangri-la Singapore
Lobby
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Interior view Shangri-la Singapore
Interior view
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Swimming pool [outdoor] Shangri-la Singapore
Swimming pool [outdoor]
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See map Shangri-la Singapore
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Excellent
Location
8.4
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What guests are saying:
A very helpful and friendly staff for whom nothing is too much trouble.
Christopher from United Kingdom
Solo traveler
Big enough hotel with a good array of dining choices. Can just chill in hotel for the whole day without having to venture outside.
Koh from Singapore
Family with young children
the lobby is good&the lobby view also good
low from Malaysia
Solo traveler
One only critique: queuing up for brekfast, standing 15 min in line, waiting t to be seated, seeing that at least 20 tables are free, is bad organisation in my eyes! But that’s the only bad point!
Natalie from Switzerland
Couple
It is a great hotel. It is our fifth times and was perfect like allways
Ganbold from Mongolia
Family with young children
The family room is close to laundry room, equip with washer and dryer. Everything the parent need they’ve got it! Wonderful kids play zone.
HSIN from Singapore
Family with young children
Magnificent hotel in a great location. would return again
CINDY from Singapore
Couple
As usual a very relaxing and comfortable stay at the Club Floor. Will come back again.
Marlon from Philippines
Couple
Everything perfect, excellent service and amazing spacious room
WAHYUNI from Indonesia
Couple
Everything fine and still good money for value, except the breakfast buffet which I can't recommend. 55 SGD per pax and nothing special offered...
Matthias from Switzerland
Business traveler
Newly renovated

Shangri-la Singapore

Excellent location
- Inside city center
- What's nearby?
Excellent
From 811 reviewsSee what guests said
8.7
/
10
Exceptional service
9.1
Recommended by 96% of guests
Value for money8.2
Distance to city center5. Km
Location rating8.4
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport19.0 km
  • 980 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.0
Excellent
Room comfort & quality
This property is in high demand!Last booked 2 hours ago | 9 travelers are looking at this property right now
Tower Wing Grand Suite
Tower Wing Grand Suite
...
  • Room size: 250 m²/2691 ft²
  • Shower
  • 2 super king beds
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Junior Suite
Junior Suite
...
  • Room size: 67 m²/721 ft²
  • City view
  • 2 single beds or 1 double b...
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Garden Wing Deluxe Pool View Double
Garden Wing Deluxe Pool View Double
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 2 single beds or 1 double b...
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Tower Suite with King Bed
Tower Suite with King Bed
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
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Garden Wing Deluxe City View Double
Garden Wing Deluxe City View Double
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds or 1 double b...
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1-Bedroom Garden Wing Suite
1-Bedroom Garden Wing Suite
...
  • Room size: 88 m²/947 ft²
  • Pool view
  • 1 super king bed
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Themed Family Suite
Themed Family Suite
...
  • Room size: 72 m²/775 ft²
  • Shower and bathtub
  • 1 single bed and 1 double b...
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Horizon Club Deluxe
Horizon Club Deluxe
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds or 1 double b...
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Tower Wing Deluxe Double
Tower Wing Deluxe Double
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Tower Wing One-Bedroom Suite
Tower Wing One-Bedroom Suite
...
  • Room size: 88 m²/947 ft²
  • Shower
  • 1 super king bed
Enter dates to see prices
Have a question for Shangri-la Singapore?

What people love about the property

  • 9.6
    Exceptional

    "It is our fifth times and was perfect like allways"

    Ganbold

    |

    December 28, 2017

  • 9.2
    Exceptional

    "Magnificent hotel in a great location."

    CINDY

    |

    December 15, 2017

  • 10.0
    Exceptional

    "Everything perfect, excellent service and amazing spacious room"

    WAHYUNI

    |

    December 5, 2017

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More about Shangri-la Singapore

More about Shangri-la Singapore

8.4
Excellent

"The lobby is good&the lobby view also good"

low

|

January 4, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
The Line
70 m American, Asian, Chinese
Tony Roma's
510 m American, Barbecue, Soups
Black Angus Steakhouse
600 m American, Bar, Steakhouse
Asian cuisine
Asian cuisine
Rose Veranda
120 m Asian, Chinese, Japanese
Nadaman Japanese Restaurant
120 m Asian, Japanese, Sushi
Hua Ting Chinese Restaurant
500 m Asian, Chinese
Chinese cuisine
Chinese cuisine
The Magic of Chongqing Hot Pot
600 m Chinese
Kam Boat Chinese Cuisine
620 m Chinese
The 2nd Floor
780 m Chinese

What they offer

9.2
Exceptional

"Their service and staffs were very friendly and professional..."

Ganbold

|

February 18, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (811)Booking.com Reviews (1233)
8.7
/
10
Cleanliness9.1
Facilities9.0
Location8.4
Room comfort and quality9.0
Service9.1
Value for money8.2
Provided by verified guests of Agoda
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All guests (811)
All room types
Showing 627 verified guest comments
12345
10.0
Exceptional
Andrew from United Kingdom
Couple
Horizon Club Deluxe
Stayed 4 nights in November 2018
One of the best! ”
Top quality hotel which is about a 10 minute walk to Orchard Road. As soon as you arrive you are made to feel welcome. Nice room. We opted for the Horizon club package which was perfect for us. Can't wait to visit again.
Reviewed December 01, 2018
9.6
Exceptional
Shahrizan from Singapore
Family with young children
Stayed 1 night in September 2018
Great staycation”
Welcoming staff with great service sense. Very proactive in making our stay great. Great room and water pressure. Excellent food at the Line. Heated pool is great, with large areas for small kids (0.45/.5m depth).
Reviewed October 01, 2018
Dear Shahrizan, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent visit with us, and appreciate your compliments about our hospitality, rooms and breakfast offerings at The Line. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager
Responded October 02, 2018
Shangri-la Singapore
9.6
Exceptional
Ann from Singapore
Family with young children
Valley Wing Deluxe Double
Stayed 1 night in September 2018
Exceptional”
Great choice for staycation. Unlimited playtime is a MUST for child at BUD by Shangri-la. Rooms was great, bed was good. Came with a Nespresso machine, Love it. Staff are friendly. Housekeeping is fast when request for things. Is expensive to dine at the hotel. But again is 5 stars so... Had laksa twice once we paid for it at lunch $24++ and the Dried Beancurd is really salty. Once during Breakfast, same problem and the meat ball too was salty. Breakfast spread was really good. Wide variety of choices. I am sure there is something that suits you.
Reviewed September 08, 2018
Dear Ann, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and especially enjoyed the family facilities and offerings we have here at Shangri-La Hotel, Singapore. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Bipan Kapur General Manager
Responded September 11, 2018
Shangri-la Singapore
10.0
Exceptional
hardi from Singapore
Family with young children
Junior Suite
Stayed 1 night in July 2018
BEST STAYCATION EVER!”
We were GREATLY impress with the hospitality and top notch services displayed from all the staff from the time we enter the premises to the last day of our stay. We would like to highlight our special thanks to the Security Department which made our stay unforgettable one during the Arsenal Team Visit. We were impressed by their profesionalism and dedication to ensure my kids had an unforgettable experience to get up close and personal to their football idols. They went all out and even extra miles to help her achieve her dreams to reality. We are grateful with their assistance. This wouldn't have happen without their fine commitment displayed by the staff. I can truly feel that they genuinely and sincerely help us to make our stay an unforgetable one. Special mention to Mr Lincoln by ensuring safety to my kids amidst the chaotic situation coming from the other fans who are non hotel guest. Shout out to Mr Ghani, Mdm Rose and all the security department too.
Reviewed July 27, 2018
Dear hardi, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your recent stay with us. We have also shared your kind compliments with our team who continually strive to create seamless and positive experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Xavier Pougnard Hotel Manager
Responded July 31, 2018
Shangri-la Singapore
9.2
Exceptional
Sin from Hong Kong
Solo traveler
Stayed 2 nights in July 2018
Exceptional”
Excellent service. Room clean but small
Reviewed December 07, 2018
9.6
Exceptional
mandy from Singapore
Family with young children
Deluxe Family
Stayed 1 night in November 2018
Awesome family room for babies”
I loved the family concierge and pantry. It really has everything I need for a baby during my stay. Staff are very responsive. I really can’t find another hotel comparable, it just exceeds my expectations. Double thumbs up.
Reviewed November 05, 2018
9.6
Exceptional
John from United States
Couple
Horizon Club Deluxe
Stayed 3 nights in September 2018
Wonderful experience !”
My wife and I spent our 25th wedding anniversary there, and the service was beyond my expectations. The staff were exceptional and very friendly, especially the staff in the executive club. We had a marvelous time and would recommend it without hesitation!
Reviewed September 27, 2018
Dear John. Thank you for taking the time to share this review with us. We are delighted to be the choice of accommodation for the special occasion with your wife and appreciate your compliments about our hospitality, especially the attentive service delivered by the team in the Horizon Club. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager
Responded September 27, 2018
Shangri-la Singapore
9.2
Exceptional
Ganbold from Mongolia
Family with young children
Valley Wing Deluxe Double
Stayed 7 nights in February 2018
Great Hotel in centre of city”
We choosed this time the Valley wing and had breakfast, mini bar , afternoon tea, evening snack all included. You can get from 2 - 11 pm any drinks for free / wine, champagne etc/ . Also their service and staffs were very friendly and professional. We really could feel vallued guests.
Reviewed February 18, 2018
Dear Ganbold Thank you for sharing this positive review with us. We are glad that you had an overall positive experience and had a great time with us. Thank you once again for your compliments and we look forward to welcoming you back soon. Best regards, Xavier Pougnard Hotel Manager
Responded February 21, 2018
Shangri-la Singapore
10.0
Exceptional
Meng from Singapore
Family with young children
Garden Wing Deluxe Pool View Double
Stayed 2 nights in December 2017
Excellent all round”
I stayed at the hotel from 23 - 25 Dec, and only booked the hotel only about 1 week before. I had also tried to book a dinner at the LINE for Christmas Eve Dinner but was told that it was fully booked and I had to be on the waiting list. Surprises await me throughout my stay. First, we was told that we were given an upgrade to a bigger and better room, then we was told that my booking for the dinner was confirmed. Over the next 2 days, we also received gifts from the hotel - 2 soft toys for my 2 children, a box of nougat and 2 large Christmas socks with toy bears within. The hotel also recently opened an outdoor dry playground (pirate ship) and a wet playground. The staff also told us that come Jan, a new indoor playground will be opened beside the Line. The food was great, and the service was excellent and the surprises definitely a plus point. All in all, a great stay. Will definitely head back to stay on special occasion.
Reviewed December 26, 2017
10.0
Exceptional
RIKA from Myanmar
Couple
Valley Wing Deluxe Double
Stayed 5 nights in October 2018
Excellent services”
It was great stay with great support from every staff. Tha’t perfect.
Reviewed October 29, 2018
8.8
Excellent
Chan from Singapore
Group
Stayed 1 night in January 2017
Staycation for Lunar New Year”
As usual, Shangri - La makes us feel welcome every time we stay at their hotel. This time, we upgraded to their suite, which includes a HUGE outdoor patio, inclusive of a private hot jacuzzi tub, BBQ Pit, lots of outdoor seating area. Inside, there was a kitchenette, living area & a big bedroom with a walk in closet. We were not aware that their Main lobby was under renovation at the time we stayed there. It could be my mistake as I may had missed the fine print. But it was disappointing. The Main lobby was beautiful & we were there hoping to immerse in the feeling of their hotel lobby especially for Lunar New Year. Anyway, besides this, Shangri-la staff & service are great & we would love to go back again. One thing, for the suite that we had gotten, it would have been nice to have complimentary mini bar thou.
Reviewed June 09, 2017
8.8
Excellent
Chan from Singapore
Group
Stayed 1 night in January 2017
Beautiful, grand hotel”
As usual, Shangri - La makes us feel welcome every time we stay at their hotel. This time, we upgraded to their suite, which includes a HUGE outdoor patio, inclusive of a private hot jacuzzi tub, BBQ Pit, lots of outdoor seating area. Inside, there was a kitchenette, living area & a big bedroom with a walk in closet. We were not aware that their Main lobby was under renovation at the time we stayed there. It could be my mistake as I may had missed the fine print. But it was disappointing. The Main lobby was beautiful & we were there hoping to immerse in the feeling of their hotel lobby especially for Lunar New Year. Anyway, besides this, Shangri-la staff & service are great & we would love to go back again. One thing, for the suite that we had gotten, it would have been nice to have complimentary mini bar thou.
Reviewed June 09, 2017
8.0
Excellent
Sargon from Australia
Solo traveler
Stayed 4 nights in July 2015
Shangri La Singapore”
Staff & facilities
My stay was fantastic. The very friendly, very attentive and most professional staff in all areas, made my stay extremely pleasant from the time I checked in to the time I checked out. Facilities were great too. The only downside for me was that I needed a taxi all the time to get to places as it's not walking distance from shops and entertainment. I'll definitely stay there again and will recommend it to friends and family, particularly to those that usually stay in quality hotels.
Reviewed August 03, 2015
9.7
Exceptional
Christina from Philippines
Family with teens
Stayed 2 nights in April 2014
Excellent... For me Shangrila is still the best! ”
Superb rooms... Facilities,. Swimming pool, attentive staff!
I stayed in Shangrila with my family, when it comes to facilities, rooms, restaurant it's really excellen. I strongly recommended this for all travelers, furniture and bath rooms are really quality, we also stayed in MBS but that is too commercialized, you will satisfied more when you stay in Shangrila You really can feel thr real 5star hotel. Transfer has no problem.
Reviewed April 18, 2014
9.7
Exceptional
Nalin from Thailand
Business traveler
Horizon Club Deluxe
Stayed 2 nights in April 2014
One of the best hotels in Singapore”
Wonderful breakfast selection, Large & luxurious room, Attentive staff
We have just had a great stay at the Shangri-La Singapore. We stayed in a Horizon club room. The hotel facilities are excellent with a great outdoor pool area which is an oasis in a busy Singapore and a fully equipped gym. All in all, one of the best hotels I’ve stayed in although a bit on the expensive side.
Reviewed April 17, 2014
9.7
Exceptional
Nalin from Thailand
Business traveler
Horizon Club Deluxe
Stayed 2 nights in April 2014
One of the best hotels in Singapore”
Wonderful breakfast selection, Large & luxurious room, Attentive staff
We have just had a great stay at the Shangri-La Singapore. We stayed in a Horizon club room. The hotel facilities are excellent with a great outdoor pool area which is an oasis in a busy Singapore and a fully equipped gym. All in all, one of the best hotels I’ve stayed in although a bit on the expensive side.
Reviewed April 17, 2014
10.0
Exceptional
Winnie from India
Group
Horizon Club Deluxe
Stayed 2 nights in February 2014
nice good location friendly staff ”
nice good location friendly staff
Totally enjoyed my 1 night stay here. Had afternoon tea, dinner, breakfast and lunch all in the hotel and The Garden Restaurant was the best of all. Had the best chicken wrap I've ever tasted. Spa botanica was pretty impressive, I went there 2.5 hour before my scheduled appointment to enjoy the spa facilitilies. Both indoor (jacuzzi) and outdoor facilities (mud pool and waterfall pool) were great and the whole place felt really exclusive since there were not many people in there. Would definitely come back again.
Reviewed March 11, 2014
9.3
Exceptional
Sofia from Singapore
Couple
Horizon Club Deluxe
Stayed 1 night in February 2014
love it”
Bed, Service & Peaceful
We book into a club room and they have us upgraded. It was really nice and peaceful even just to sit around without the need to step out of the hotel. The room is big and the bed is so comfortable. The truffles and chocolate cake that was served in the lobby café was fantastic.
Reviewed March 08, 2014
8.7
Excellent
Vontharnee from Thailand
Family with teens
Stayed 4 nights in December 2012
Great Hotel”
Awesome swimming pool, service, room design, and atmosphere
This was my first time staying at the Shangri-La and I must say I am impressed. Everything from atmosphere, decor to service was great. The staff were friendly and accommodating to whatever your needs are. The only thing I didn't like was the bed. The bed I slept in had to be the hardest bed I have ever slept in at a hotel. I actually had to use the extra pillows to make the bed softer. Other than that, I loved my stay at the hotel.
Reviewed February 12, 2013
10.0
Exceptional
Johnny from Singapore
Business traveler
Horizon Club Deluxe
Stayed 2 nights in November 2012
very posch hotel in secluded area”
grand hotel, located in a quite corner yet near to Orchard road
1. very grand and posch hotel 2. located in a secluded and quite corner yet about 10 walk to Orchard road 3. breakfast was great with wide spread of international food 4. has both smoking and non-smoking room 5. freindly staff and the room was clean 6. has a very nice garden and pool 7. really a 5star hotel
Reviewed January 23, 2013
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  • Excellent location
  • Orchard Road
  • Stevens MRT Station is within 0.98 km