Shangri-la Singapore
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Shangri-la Singapore

22 Orange Grove Road, Orchard, Singapore, Singapore, 258350
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Tower Wing Deluxe Double - Room plan Shangri-la Singapore
Tower Wing Deluxe Double - Room plan
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    Lobby Shangri-la Singapore
    Lobby Shangri-la Singapore
    Interior view Shangri-la Singapore
    Tower Wing Deluxe Double - Room plan Shangri-la Singapore
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    Swimming pool [outdoor] Shangri-la Singapore

    Shangri-la Singapore Reviews

    8.8
    Excellent
    /10
    (890 reviews)See what guests said
    9.6
    Exceptional

    "The staff were exceptional and very friendly, especially the..."

    John

    -

    September 27, 2018

    9.1
    Exceptional cleanliness
    Recommended by 97% of guests

    Things you’ll love about Shangri-la Singapore

    Things you'll love

    • 980 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Orchard Road1.65 km
  • Battlebox2.77 km
  • Merlion Park4.15 km
  • Singapore Flyer4.75 km
  • Marina Bay Sands Casino4.82 km
  • Cloud Forest5.18 km
  • Gardens by the Bay5.44 km
  • Supertree Grove5.45 km
  • Universal Studios6.26 km
  • Sentosa Island7.06 km
  • 5 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.3
    Distance to city center5. Km
    Location rating8.4
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport18.8 km

    Rooms available at Shangri-la Singapore

    9.0
    Excellent
    Room comfort & quality
    Tower Wing Grand Suite
    Tower Wing Grand Suite
    ...
    • Room size: 250 m²/2691 ft²
    • Shower
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 67 m²/721 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Garden Wing Deluxe Pool View Double
    Garden Wing Deluxe Pool View Double
    ...
    • Room size: 50 m²/538 ft²
    • Pool view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Tower Suite with King Bed
    Tower Suite with King Bed
    ...
    • Room size: 82 m²/883 ft²
    • City view
    • 1 king bed
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    Garden Wing Deluxe City View Double
    Garden Wing Deluxe City View Double
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    1-Bedroom Garden Wing Suite
    1-Bedroom Garden Wing Suite
    ...
    • Room size: 88 m²/947 ft²
    • Pool view
    Enter dates to see prices
    Themed Family Suite
    Themed Family Suite
    ...
    • Room size: 72 m²/775 ft²
    • Shower and bathtub
    Enter dates to see prices
    Horizon Club Deluxe
    Horizon Club Deluxe
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Garden Wing Premier Suite
    Garden Wing Premier Suite
    ...
    • Room size: 137 m²/1475 ft²
    • Balcony/terrace
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    Tower Wing Deluxe Double
    Tower Wing Deluxe Double
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 2 single beds or 1 king be...
    Enter dates to see prices
    Have a question for Shangri-la Singapore?

    What people love about Shangri-la Singapore

    • 9.2
      Exceptional

      "Excellent service."

      Sin Y.

      |

      December 7, 2018

    • 8.4
      Excellent

      "Room was well equipped with necessity and amenities."

      Tan

      |

      October 15, 2017

    • 8.4
      Excellent

      "The lady staff was very helpful and really good service."

      Tan

      |

      October 15, 2017

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    More about Shangri-la Singapore

    More about Shangri-la Singapore

    9.6
    Exceptional

    "Excellent hotel."

    Melanie

    |

    July 23, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "The hotel was perfect."

    nazreen C.

    |

    January 2, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    The Line
    70 m American, Asian, Chinese
    Tony Roma's
    510 m American, Barbecue, Soups
    Black Angus Steakhouse
    600 m American, Bar, Steakhouse
    Asian cuisine
    Asian cuisine
    Rose Veranda
    120 m Asian, Chinese, Japanese
    Nadaman Japanese Restaurant
    120 m Asian, Japanese, Sushi
    Hua Ting Chinese Restaurant
    500 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    The Magic of Chongqing Hot Pot
    600 m Chinese
    Kam Boat Chinese Cuisine
    620 m Chinese
    The 2nd Floor
    780 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Shangri-la Singapore from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (890)Booking.com Reviews (1894)
    8.8
    /
    10
    Cleanliness9.1
    Facilities9.1
    Location8.4
    Room comfort and quality9.0
    Service9.1
    Value for money8.3
    All languages
    All guests (890)
    All room types

    Show reviews that mention 

    Showing 646 verified guest comments
    12345
    9.2
    Exceptional
    Troy from Taiwan
    Business traveler
    Horizon Club Deluxe
    Stayed 3 nights in April 2019

    Property was amazing”

    The area is a little out of the way. You need to walk through Orchard Towers (for those of you that know what that is... for those that do not... it is thone place in Singapore that is undesirable).

    Reviewed May 17, 2019
    7.6
    Very good
    Ian from United Kingdom
    Business traveler
    Horizon Club Deluxe
    Stayed 2 nights in May 2019

    Very good”

    Confusion over the pre-payment, with the hotel asking for payment via a portal, which looked as if it may be a scam; they need to sort this out

    Reviewed May 22, 2019
    9.2
    Exceptional
    Johnathan from United Kingdom
    Couple
    Garden Wing Deluxe City View Double
    Stayed 2 nights in September 2018

    Busy hotel”

    My stay at the Shangri-la was during the Formula 1 weekend during September. We stayed here for 3 nights and were not sure what to expect, as we knew the hotel was going to be busy for the F1 race weekend. Check-in was efficient, though rooms were not read. We were invited for a complimentary drink at the lounge until our room was ready. This was a nice gesture, though we were only given 5 minutes to sit at a table here as the seats were reserved and we were told we would need to move. The communication here could have been much kinder with the understanding that we were only sat there as our room was still not ready (one hour and a half after check-in time opened). The room was an average size and the decor a little dated but was fine. The breakfast spear was excellent, but make sure you visit the large kitchen and not the one near the pool. The pool area was great. Location a little far from the nearest metro station (20 minute walk).

    Reviewed April 01, 2019
    10.0
    Exceptional
    Richard from Canada
    Family with young children
    Junior Suite
    Stayed 4 nights in September 2018

    Perfect for hide away with baby”

    Club staff were so amazing - very friendly Can only be in club for half the time during evening cocktails if you have children - a little disappointing as they also ask you to sit in children’s area so if cornered off anyway? Food spectacular

    Reviewed January 13, 2019

    Dear Richard, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent visit with us and appreciate your compliments about our hospitality and dining selections at the Horizon Club Lounge. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager

    Responded February 13, 2019
    Shangri-la Singapore
    8.8
    Excellent
    Lin from Singapore
    Family with young children
    Garden Wing Deluxe City King
    Stayed 2 nights in December 2018

    Excellent service and facilities”

    The hotel is highly recommended for families with young children as the facilities like pool, indoor playground and designated family dining area at the line are customised for the families. The staff are friendly and helpful as well. They try their best to fulfil all request

    Reviewed December 26, 2018

    Dear Lin, Thank you for sharing choosing us as your preferred hotel each time you land in Singapore. We are glad that you had an overall positive experience in our hotel and especially enjoyed the family facilities and offerings we have here at Shangri-La Hotel, Singapore. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Bipan Kapur General Manager

    Responded February 13, 2019
    Shangri-la Singapore
    7.6
    Very good
    Josephine from Philippines
    Family with young children
    Stayed 1 night in April 2019

    Disappointed with one restaurant crew at the Line”

    Everything's good from the room, the hotel amenities and all the kids' entertainment until on our last night, we were served by one quite grumpy server at The Line. My 3 year old son fell asleep just right after I placed our food order. I asked if we can move table where I can lay my son down while I eat my dinner and that wasn't received nicely by the server named Ja Min. She said she had to check because the tables are all reserved and she said this with a grumpy look on her face, the same grumpy face she welcomed us with when we first arrived. As I have no choice but to pick my son sleeping on the chair with his head docked on the table or he'll fall, I got up and placed my son on the couch across an empty table. Ja Min started to reset the table across where my son is and I said, so are we ok now moving to this table?...Ja Min with a smirked on her face and a grumpy tone said, "yes because you already put your son here!"...very disrespectful, very un-accommodating of a child's need

    Reviewed April 16, 2019
    10.0
    Exceptional
    Mack from United States
    Couple
    Stayed 2 nights in March 2019

    Gold Standard in Singapore”

    Everyone; from Johnny and the Conceirge team, Denish and Jodie and the team at The Waterfall Restaurant, to New, Niki, Raja, Moi, and the breakfast team at the Line Restaurant we’re simply outstanding. This hotel truly sets the gold standard in Singapore.

    Reviewed April 03, 2019
    9.6
    Exceptional
    Shahrizan from Singapore
    Family with young children
    Stayed 1 night in September 2018

    Great staycation”

    Welcoming staff with great service sense. Very proactive in making our stay great. Great room and water pressure. Excellent food at the Line. Heated pool is great, with large areas for small kids (0.45/.5m depth).

    Reviewed October 01, 2018

    Dear Shahrizan, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent visit with us, and appreciate your compliments about our hospitality, rooms and breakfast offerings at The Line. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager

    Responded October 02, 2018
    Shangri-la Singapore
    9.6
    Exceptional
    John from United States
    Couple
    Horizon Club Deluxe
    Stayed 3 nights in September 2018

    Wonderful experience !”

    My wife and I spent our 25th wedding anniversary there, and the service was beyond my expectations. The staff were exceptional and very friendly, especially the staff in the executive club. We had a marvelous time and would recommend it without hesitation!

    Reviewed September 27, 2018

    Dear John. Thank you for taking the time to share this review with us. We are delighted to be the choice of accommodation for the special occasion with your wife and appreciate your compliments about our hospitality, especially the attentive service delivered by the team in the Horizon Club. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager

    Responded September 27, 2018
    Shangri-la Singapore
    9.6
    Exceptional
    Ann from Singapore
    Family with young children
    Stayed 1 night in September 2018

    Exceptional”

    Great choice for staycation. Unlimited playtime is a MUST for child at BUD by Shangri-la. Rooms was great, bed was good. Came with a Nespresso machine, Love it. Staff are friendly. Housekeeping is fast when request for things. Is expensive to dine at the hotel. But again is 5 stars so... Had laksa twice once we paid for it at lunch $24++ and the Dried Beancurd is really salty. Once during Breakfast, same problem and the meat ball too was salty. Breakfast spread was really good. Wide variety of choices. I am sure there is something that suits you.

    Reviewed September 08, 2018

    Dear Ann, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and especially enjoyed the family facilities and offerings we have here at Shangri-La Hotel, Singapore. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Bipan Kapur General Manager

    Responded September 11, 2018
    Shangri-la Singapore
    10.0
    Exceptional
    hardi from Singapore
    Family with young children
    Junior Suite
    Stayed 1 night in July 2018

    BEST STAYCATION EVER!”

    We were GREATLY impress with the hospitality and top notch services displayed from all the staff from the time we enter the premises to the last day of our stay. We would like to highlight our special thanks to the Security Department which made our stay unforgettable one during the Arsenal Team Visit. We were impressed by their profesionalism and dedication to ensure my kids had an unforgettable experience to get up close and personal to their football idols. They went all out and even extra miles to help her achieve her dreams to reality. We are grateful with their assistance. This wouldn't have happen without their fine commitment displayed by the staff. I can truly feel that they genuinely and sincerely help us to make our stay an unforgetable one. Special mention to Mr Lincoln by ensuring safety to my kids amidst the chaotic situation coming from the other fans who are non hotel guest. Shout out to Mr Ghani, Mdm Rose and all the security department too.

    Reviewed July 27, 2018

    Dear hardi, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your recent stay with us. We have also shared your kind compliments with our team who continually strive to create seamless and positive experiences for our guests. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards, Xavier Pougnard Hotel Manager

    Responded July 31, 2018
    Shangri-la Singapore
    10.0
    Exceptional
    Andrew from United Kingdom
    Couple
    Horizon Club Deluxe
    Stayed 4 nights in November 2018

    One of the best! ”

    Top quality hotel which is about a 10 minute walk to Orchard Road. As soon as you arrive you are made to feel welcome. Nice room. We opted for the Horizon club package which was perfect for us. Can't wait to visit again.

    Reviewed December 01, 2018

    Dear Andrew, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your visit with us. We look forward to welcoming you back real soon. Best regards, Bipan Kapur General Manager

    Responded February 13, 2019
    Shangri-la Singapore
    9.2
    Exceptional
    FLORENTINO from Thailand
    Family with teens
    Stayed 2 nights in March 2019

    Great Hotel and well located however expensive”

    Very good hotel, excellent located. However the rooms were expensive compared with other options and the breakfast was not at the level of the price.

    Reviewed April 04, 2019
    8.8
    Excellent
    Chan from Singapore
    Group
    Stayed 1 night in January 2017

    Staycation for Lunar New Year”

    As usual, Shangri - La makes us feel welcome every time we stay at their hotel. This time, we upgraded to their suite, which includes a HUGE outdoor patio, inclusive of a private hot jacuzzi tub, BBQ Pit, lots of outdoor seating area. Inside, there was a kitchenette, living area & a big bedroom with a walk in closet. We were not aware that their Main lobby was under renovation at the time we stayed there. It could be my mistake as I may had missed the fine print. But it was disappointing. The Main lobby was beautiful & we were there hoping to immerse in the feeling of their hotel lobby especially for Lunar New Year. Anyway, besides this, Shangri-la staff & service are great & we would love to go back again. One thing, for the suite that we had gotten, it would have been nice to have complimentary mini bar thou.

    Reviewed June 09, 2017
    8.8
    Excellent
    Chan from Singapore
    Group
    Stayed 1 night in January 2017

    Beautiful, grand hotel”

    As usual, Shangri - La makes us feel welcome every time we stay at their hotel. This time, we upgraded to their suite, which includes a HUGE outdoor patio, inclusive of a private hot jacuzzi tub, BBQ Pit, lots of outdoor seating area. Inside, there was a kitchenette, living area & a big bedroom with a walk in closet. We were not aware that their Main lobby was under renovation at the time we stayed there. It could be my mistake as I may had missed the fine print. But it was disappointing. The Main lobby was beautiful & we were there hoping to immerse in the feeling of their hotel lobby especially for Lunar New Year. Anyway, besides this, Shangri-la staff & service are great & we would love to go back again. One thing, for the suite that we had gotten, it would have been nice to have complimentary mini bar thou.

    Reviewed June 09, 2017
    8.0
    Excellent
    Sargon from Australia
    Solo traveler
    Stayed 4 nights in July 2015

    Shangri La Singapore”

    Staff & facilities

    My stay was fantastic. The very friendly, very attentive and most professional staff in all areas, made my stay extremely pleasant from the time I checked in to the time I checked out. Facilities were great too. The only downside for me was that I needed a taxi all the time to get to places as it's not walking distance from shops and entertainment. I'll definitely stay there again and will recommend it to friends and family, particularly to those that usually stay in quality hotels.

    Reviewed August 03, 2015
    10.0
    Exceptional
    Darius from Singapore
    Couple
    Junior Suite
    Stayed 1 night in October 2014

    Very nice hotel”

    Room, Facilities and Services

    Shangrila hotel really live to their name till now. This hotel is very nice hotel in anyway you want it to be, from design, room, services, gym and staffs. One of the best hotel that i ever stayed. I was here to celebrate my partner B'day so Hotel was offering to provide the Cake for us. I was so happy and thankful for the offer but as 5 stars hotel the cake that they offer really bad. Very small and plain cake. Dont have any decoration on top of the cake as well, just plain. I was shocked that how come 5 stars hotel can offer such cake to their customer? Other than the cake, everything was wonderful. :)

    Reviewed January 13, 2015
    8.0
    Excellent
    Vignesh from Malaysia
    Couple
    Stayed 2 nights in May 2014

    Excellent.. Enjoyed the Stay”

    Location, The Sprawling Gardens and Service

    We had 4 rooms checked in for two nights as I was holding my wedding reception at Dempsey.. closest 5 star Hotel to Dempsey.. Hidayah checked me in and she was awesome in checking in all the rooms and providing the rooms numbers and keeping the keys for my guests as they were arriving at different times of the day. She was very hospitable and even sent me a wine bottle, chocolates and a card for my wedding. That's an extra touch that made my day.. The hotel although old but is well kept and the rooms are good.. Service was prompt although turn down service and clearing the room service items were slow and needed to be reminded. Otherwise perfect. Breakfast was really good.. good service and wide spread buffet.. we enjoyed the breakfast and the service accorded to us during our stay. Thank you Shangri La Singapore for being hospitable and providing us the extra attention we needed for our Big Day...

    Reviewed May 29, 2014
    9.7
    Exceptional
    Christina from Philippines
    Family with teens
    Stayed 2 nights in April 2014

    Excellent... For me Shangrila is still the best! ”

    Superb rooms... Facilities,. Swimming pool, attentive staff!

    I stayed in Shangrila with my family, when it comes to facilities, rooms, restaurant it's really excellen. I strongly recommended this for all travelers, furniture and bath rooms are really quality, we also stayed in MBS but that is too commercialized, you will satisfied more when you stay in Shangrila You really can feel thr real 5star hotel. Transfer has no problem.

    Reviewed April 18, 2014
    9.7
    Exceptional
    Nalin from Thailand
    Business traveler
    Horizon Club Deluxe
    Stayed 2 nights in April 2014

    One of the best hotels in Singapore”

    Wonderful breakfast selection, Large & luxurious room, Attentive staff

    We have just had a great stay at the Shangri-La Singapore. We stayed in a Horizon club room. The hotel facilities are excellent with a great outdoor pool area which is an oasis in a busy Singapore and a fully equipped gym. All in all, one of the best hotels I’ve stayed in although a bit on the expensive side.

    Reviewed April 17, 2014
    12345
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    Shangri-la Singapore
    |Excellent 8.8
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    • Excellent location
    • Orchard Road
    • Stevens MRT Station is within 0.98 km