9.3
Exceptional
/10
(294 reviews)See what guests said
Housekeeping3
Breakfast1
See map
9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Vancouver Downtown 670 m
Vancouver Lookout 880 m
Canada Place 970 m
FlyOver Canada 1.03 km
Gastown 1.29 km
Stanley Park 1.68 km
Vancouver Seawall 1.69 km
Vancouver Aquarium 1.69 km
Granville Island 1.79 km
Museum of Anthropology 9.99 km
Nearby landmarks
The Urban Tea Merchant 120 m
Fitness World 150 m
Robson Street 170 m
Lululemon 190 m
Seventy Two Sports Bar 220 m
Grand Maple Canada Gifts & Souvenirs 220 m
Burrard Train Station 270 m
Lush 280 m
Consulate of U.S. Vancouver 290 m
Mina No Konbiniya 290 m
Shangri-la Vancouver
 Shangri-la Vancouver
Lobby Shangri-la Vancouver
Lobby Shangri-la Vancouver
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Free Wi-Fi

Shangri-la Vancouver

1128 West Georgia Street, Vancouver Downtown, Vancouver (BC), Canada, V6E 0A8 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 294 reviews
Exceptional cleanliness
9.7 rating for cleanliness
Exceptional comfort
9.6 room quality and comfort
Exceptional service
9.2 rating for service
Exceptional facilities on premise
9.1 facilities on premise

Hotel room is very spacious and clean.

Lee | March 12, 2020

The staffs are kind enough!!

Lee | March 12, 2020

  • 280 meters to public transportation

  • Airport transfer

  • Located in heart of Vancouver (BC)

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Vancouver (BC) every 54 minutes on Agoda.com
Value for money8.3
Distance to city center1 km
Location rating9.6
Nearest airportVancouver Harbour Flight Centre (CXH)
Distance to airport650 m

Rooms available at Shangri-la Vancouver

9.6
Exceptional
Room comfort & quality
Executive King Room with Balcony
Executive King Room with Balcony
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed
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One-Bedroom Suite
One-Bedroom Suite
...
  • Room size: 63 m²/678 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 77 m²/829 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 47 m²/506 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Double Room with Two Double Beds
Deluxe Double Room with Two Double Beds
...
  • Room size: 47 m²/506 ft²
  • Shower and bathtub
  • 2 double beds
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Superior Double Room with Two Double Beds
Superior Double Room with Two Double Beds
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 2 double beds
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One Bedroom Suite King
One Bedroom Suite King
...
  • Room size: 65 m²/700 ft²
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Deluxe One Bedroom Suite 1 King bed
Deluxe One Bedroom Suite 1 King bed
...
  • Room size: 77 m²/829 ft²
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Deluxe One Bedroom Suite
Deluxe One Bedroom Suite
...
    Enter dates to see prices
    Deluxe Room 2 Double Beds
    Deluxe Room 2 Double Beds
    ...
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      Frequently asked questions

      What time is check-in and check-out at Shangri-la Vancouver?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Shangri-la Vancouver?

      Shangri-la Vancouver is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 315 CAD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Shangri-la Vancouver has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

      What is the smoking policy at Shangri-la Vancouver?

      Shangri-la Vancouver does not permit smoking in any of its rooms, but allows smoking in designated areas.

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      Explore the neighborhood
      Property ranking|Compared to 574 Vancouver (BC) properties
      See all rankings
      Location score
      9.6/10
      Cleanliness score
      9.7/10
      Room comfort score
      9.6/10
      Room size
      52 sqm.
      Better than
      99
      %
      of Vancouver (BC) properties
      Better than
      99
      %
      of Vancouver (BC) properties
      Better than
      99
      %
      of Vancouver (BC) properties
      Bigger than
      99
      %
      of Vancouver (BC) properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

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      Overall rating:
      9.3
      Exceptional
      299 reviews
      Cleanliness
      9.7
      Facilities
      9.1
      Location
      9.6
      Read all reviews >
      More about Shangri-la Vancouver

      More about Shangri-la Vancouver

      Bringing its renowned hospitality to North America, Shangri-la Vancouver is set right in Vancouver's city center. The hotel features luxurious guest rooms and suites ranging from 42sqm to 130sqm with floor-to-ceiling windows. A range of modern and stylish in-room amenities is available in every room. The hotel also offers first-rate facilities like an outdoor swimming pool and a world-class CHI spa where guests can indulge in a variety of soothing treatments. Yoga and pilates enthusiasts can also join the classes available at the Health Club. Prepare for culinary delights as Shangri-la Vancouver, featuring MARKET by Jean-Georges, the hotel's signature restaurant, and offering a café, outdoor terrace, a fine dining room, and the musical chair bar with 29 seats.

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      Most talked about facilities

      Housekeeping
      3 mentions
      Breakfast
      2 mentions
      Food & Dining
      1 mention

      What they offer

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      American
      Asian
      Halal
      Vegetarian
      Vegan
      Gluten-free

      Restaurants on site

      Market by Jean-Georges
      Cuisine:International
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Shangri-la Vancouver from real guests

      Overall rating
      9.3
      Exceptional
      From 299 reviews
      9.7Cleanliness
      9.6Location
      9.6Room comfort and quality
      Agoda Reviews (78)Booking.com Reviews (216)
      Rating via Agoda9.2
      /
      10
      Exceptional
      Cleanliness9.7
      Facilities9.1
      Location9.6
      Room comfort and quality9.6
      Service9.2
      Value for money8.3
      High score for Vancouver (BC)
      Rating
      9+ Exceptional (28)
      8-9 Excellent (11)
      7-8 Very Good (1)
      6-7 Good (3)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (17)
      Jun - Aug (7)
      Sep - Nov (12)
      Dec - Feb (8)
      Don't miss out!Users are booking a place in Vancouver (BC) every 54 minutes on Agoda.com
      All guests (78)
      All languages

      Show reviews that mention 

      Showing 44 verified guest comments
      123
      9.7
      Exceptional
      Lawrence from Canada
      Couple
      Stayed 2 nights in May 2012

      Excellent Service”

      Location, Service, Ammenities

      I really enjoyed my stay in Shangri-La Vancouver. It is located a block away from Robson street. The restaurant Market by Jean George's has excellent service and taste in food. If you don't mind paying a little premium to get first class service I highly recommend the hotel.

      Reviewed May 25, 2012
      9.7
      Exceptional
      GEORGE from United Kingdom
      Couple
      Stayed 2 nights in May 2010

      affordable luxury”

      Just about perfect
      Check in can take an age

      This is the tallest and newest hotel in Vancouver and is fitted out to an exceptional stadard throughout.The rooms are really spacious and the ensuites have to be seen to be believed.Our package included b/fast which was a full menu in the hotel signature restaurant and again was very good.The only flaw we found was the reception area had only room for one check-in desk and a group of 8 arrived just before us meaning a long wait after a long journey-but the rest was just perfect,including location.

      Reviewed May 16, 2010
      9.7
      Exceptional
      Zeru from Canada
      Couple
      Stayed 2 nights in February 2013

      Brilliant Service. Imaginative room setup. ”

      Excellent location!

      Shangri-La Vancouver is a real 5 Star Hotel. The room concept is brilliant. Room comfort is second to non.

      Reviewed February 20, 2013
      9.7
      Exceptional
      Nigel from United Kingdom
      Couple
      Stayed 1 night in May 2010

      Vancouver Surprise”

      New, Fresh, Clean and Friendly Staff.
      None

      We arrived at the hotel early, having come off a cruise ship and to our surprise our room was ready and we had been upgraded to a suite. The suite was very nice, clean and modern, all things were operated by switches, incl the drapes. We had to find the telephone number of an aunt and the concierge went to extraordinary lengths to assist us, which was very pleasing and during our stay his friendliness and help was first class. We have stayed at Shangri La Hotels before and this one surpassed our expectations

      Reviewed June 07, 2010
      10.0
      Exceptional
      Christopher from Australia
      Couple
      Stayed 1 night in January 2015

      Very nice hotel!!!!”

      Great stay, modern decor, nice rooms.

      Beautiful hotel!! A must when in Vancouver!!

      Reviewed January 25, 2015
      9.3
      Exceptional
      david from United Kingdom
      Couple
      Stayed 8 nights in September 2014

      Good location”

      The breakfast was good . Staff very helpful , good location

      Comfortable hotel in a good location. Smaller than most shangri-la hotels I have stayed in.

      Reviewed September 25, 2014
      9.3
      Exceptional
      Wendy from Canada
      Couple
      Stayed 1 night in November 2012

      amazing service!!”

      personalized service, gorgeous suites, steps to Robson Street

      This hotel truely rates. The customer service is the BEST we have ever had at any hotel and we have stayed at lots of very nice hotels/resorts around the world. They greeted us by name, when they seen us leave or arrive thoughout our stay they again always greeted us. When departing they walked us to our vehicle and gave us bottled water for our drive. It's all the little things that make this hotel stand out from others. The rooms were very comfortable. We did upgrade to a suite which for an extra $50.00 we had a seperate bedroom and larger square footage. Our bathroom was amazing, huge walk in shower, seperate room for the tolit, a huge bath tub with an electric mirror ( tv within the mirror) Pretty cool, to say the least. There was a latte/cappichino machine in the room as well as a fully stocked bar. The ammenities were awesome, including toothbrushes, toothpaste, razer, shaving cream as well as all the other extras. Nice soaps, shampoos, ect. Would return in a heart beat. Location is also prime, minutes to Robson Street and Pacific Centre mall. We WILL RETURN. :)

      Reviewed November 16, 2012
      8.7
      Excellent
      qing from China
      Business traveler
      Stayed 3 nights in August 2014

      Fantastic stay in Vancuver”

      Location, service, comfortable room

      That's an amazing stay! I had a wonderful time there, nice staff, the hotel is in the city downtown! I hope that I can have another wonderful trip in this hotel!

      Reviewed September 20, 2014
      8.7
      Excellent
      Tammy from United States
      Couple
      Stayed 1 night in December 2015

      Late check in”

      Bed/ pillows. Bathtub. Location

      We checked in late and the staff was very polite. Our room was clean and the bathtub was a nice touch. The room service however is not up to a 5 star hotel. The menu was all over the place and the only offered a very limited night menu. We asked if they knew of any delivery good services as it was late and we were tired. They couldn't offer any solution so we left the hotel for dinner. It's not what I would've expected from a 5 star hotel.

      Reviewed December 07, 2015
      9.0
      Exceptional
      Dennis from United States
      Couple
      Stayed 1 night in March 2010

      Shangri-La Hotel, Vancouver”

      Very comfortably furnished. Convenient lighting controls. Service was attentive and helpful. Location close to Robson street and Canada line extremely convenient.
      The... efficacy of the keycards is pretty spotty i.e., sometimes they didn't work on the first few attempts.

      Overall we quite enjoyed our stay here. The furniture was comfortable, and room and bathroom was spacious and comfortable with every amenity. Minor qualms in addition to the spotty effectiveness of the keycards include: the reception desk being located in lower lobby (not on street level) and the bathrobes were also kind of worn and not very soft. The "chinese breakfast" at Market was creative, although the dim sum portion we felt was both unauthentic and not very tasty. The congee was fine.

      Reviewed April 03, 2010
      10.0
      Exceptional
      Steven from New Zealand
      Business traveler
      Stayed 3 nights in April 2011

      Fantastc Hotel”

      incredibly comfortable rooms

      This is a really outstanding hotel from check-in to check-out. The staff are extremely friendly and the rooms are large, modern and extremely comfortable. The whole place has the feel of a luxurious hotel.

      Reviewed May 09, 2011
      9.6
      Exceptional
      Steve from Canada
      Couple
      Stayed 1 night in March 2017

      Exceptional”

      It's expensive but a wonderful hotel. Room was wonderful. Happy hour at the lounge was great (service could have been better). Reception person was excellent. Breakfast was fabulous (thanks to server).

      Reviewed March 23, 2017
      9.7
      Exceptional
      Jo from United Kingdom
      Group
      Stayed 2 nights in December 2012

      Lovely hotel and great service”

      Friendly staff, breakfast menu

      2-night stopover on the way to Whistler. We were here over Christmas Eve and Christmas Day. Pretty quiet time as I guess most people were with their families. The staff did a great job being cheery and welcoming. Although we found that all over Canada too so maybe it's something in their water! :-) Room was great, comfy and felt like a home away from home. Highly recommended.

      Reviewed January 02, 2013
      9.0
      Exceptional
      Lawrence from Canada
      Family with young children
      Stayed 2 nights in May 2015

      Superb Loyalty Program”

      Loyalty Program, Location, Staff

      The stay was great. Even though I booked through Agoda the hotel chain still counted my stay as a qualifying night for their elite program. The location is close to Robson St. where you can to shopping. Staff where friendly and have Asian hospitality.

      Reviewed May 28, 2015
      10.0
      Exceptional
      Kelly from Canada
      Couple
      Stayed 1 night in April 2011

      "outstanding hotel, even better customer service"”

      very posh, elegant decor throughout the hotel. beautiful marble bathrooms with built-in tv's in the mirrors. excellent views of the city. right in the heart of downtown; close to shops, restaurants, cafes etc.

      we loved this hotel! best location, best hotel, service bar-none. i would highly recommend this hotel. cannot wait to stay here again!

      Reviewed May 11, 2011
      9.7
      Exceptional
      Somkiat from Thailand
      Family with teens
      Stayed 2 nights in May 2010

      Good location and value for price”

      Location, service and room facilities
      A little bit high in price

      Good impression in hotel design, facilities and location. Especially the good service.

      Reviewed May 19, 2010
      8.7
      Excellent
      david from United Kingdom
      Couple
      Stayed 1 night in September 2014

      Good location ”

      Good hotel, staff well trained , breakfast is very good.

      A very good hotel in a good location for shopping and good restaurants.

      Reviewed September 30, 2014
      10.0
      Exceptional
      ying from Australia
      Couple
      Superior Room 1 King Bed
      Stayed 2 nights in October 2016

      Good location and good food”

      It's close to everything and very clean in the room

      Reviewed January 13, 2017
      9.6
      Exceptional
      Vadim from Russia
      Couple
      Stayed 2 nights in December 2015

      Romantic time ”

      so enjoyable stay in all ways

      Reviewed May 18, 2016
      9.3
      Exceptional
      Tao from Singapore
      Business traveler
      Stayed 2 nights in May 2014

      Great room, excellent comfort”

      Location, luxury, service

      Excellent. No complaints

      Reviewed May 14, 2014
      123
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      Shangri-la Vancouver
      |Exceptional 9.2
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      • Exceptional location
      • Vancouver Downtown
      • Burrard Train Station is within 0.27 km
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