Shangrila Hotel
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Shangrila Hotel

Al Riqqa street,, Deira, Dubai, United Arab Emirates
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Interior view Shangrila Hotel
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    Reception Shangrila Hotel
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     Shangrila Hotel

    Shangrila Hotel Reviews

    5.3
    Review score
    /10
    (152 reviews)See what guests said
    7.2
    Very good

    "The best location to stay as all the important spots are nea..."

    Mohamed K.

    -

    April 13, 2016

    Things you’ll love about Shangrila Hotel

    Things you'll love

    • 370 meters to public transportation

    • Located in heart of Dubai

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Good
    Location
    6.9
    See map
    Popular neighborhood
    Popular
    Nearby
  • The Dubai Mall8.5 km
  • Burj Khalifa8.8 km
  • Dubai Fountains8.91 km
  • Wild Wadi Waterpark19.17 km
  • Mall of the Emirates20.24 km
  • Dolphin Bay24.51 km
  • Aquaventure Water Park25.07 km
  • Dubai Marina Walk26.53 km
  • IBN Battuta Mall31.67 km
  • Gurunanak Darbar Sikh Temple33.62 km
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money5.7
    Distance to city center5.2 km
    Location rating6.9
    Nearest airportDubai International Airport (DXB)
    Distance to airport3.8 km

    Rooms available at Shangrila Hotel

    Budget Single Room
    Budget Single Room
    ...
    • Room size: 10 m²/108 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
    • Shower and bathtub
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Budget Single City View
    Budget Single City View
    ...
    • Smoking allowed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Smoking allowed
    Enter dates to see prices
    Standard Double City View
    Standard Double City View
    ...
    • Smoking allowed
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
      Enter dates to see prices
      Run of House
      Run of House
      ...
        Enter dates to see prices
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        More about Shangrila Hotel

        More about Shangrila Hotel

        8.0
        Very good

        "Cleanliness is ok and the stuff very polite and helpful."

        Paula

        |

        February 11, 2016

        An overview

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        What they offer

        8.0
        Very good

        "Location is very good, 300mts from metro and full of restaur..."

        Paula

        |

        February 11, 2016

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Arabic cuisine
        Arabic cuisine
        Vista Bar and Terrace
        5.3 km Arabic, Bar, Contemporary
        The Market Place
        5.9 km Arabic, Asian, Halal
        Al Khayma at Dubai Marine Beach Resort
        6.8 km Arabic, Halal, Lebanese
        American cuisine
        American cuisine
        Burger King
        290 m American, Fast food
        Champions Sports Bar
        1.0 km American, Bar, Pub
        Hardee's
        1.6 km American
        Mediterranean cuisine
        Mediterranean cuisine
        Samad Al Iraqi Restaurant
        400 m Mediterranean, Seafood
        Tajin & Tanjiah
        3.5 km Mediterranean, Moroccan
        Baku Caspian restaurant and cafe
        4.7 km Mediterranean

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Announcements

        Please check your visa requirements before you travel. Please note that Shangrila Hotel does not accept bookings from non-married couples. Married Couples need to show Marriage proof. Single travelers are also welcome, but due to security reasons only family members can visit their rooms upon presenting an ID at the front desk. Please note that any payment or pre-authorization will be done by Eureka Hotel as it is part of the same management.

        Reviews of Shangrila Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (152)Booking.com Reviews (70)
        5.3
        /
        10
        Review score
        Cleanliness4.5
        Facilities3.5
        Location6.9
        Room comfort and quality5.1
        Service5.6
        Value for money5.7
        All languages
        All guests (152)

        Show reviews that mention 

        Showing 149 verified guest comments
        12345
        8.7
        Excellent
        Martynas from Lithuania
        Family with young children
        Stayed 2 nights in December 2014

        Very good hotel and stuff”

        Place, stuff, connection

        The location is very good 300 meter to metro station. Not far from airport (3 stops). aroud hotel there are many restaurants. The stuff is very good and helpful. We were with 1 year old baby so we got everything and more. We done early check in late check out. The stuff provided us with hot drinkable water. Maybe the hotel is not the new one but the stuff, location and price is very good. We really recommend this hotel especially when you are traveling with baby/child.

        Reviewed December 12, 2014
        4.4
        Katherine from Philippines
        Group
        Stayed 1 night in July 2016

        the hotel needs major refurbishment and pest control”

        I should have expected the worst since this is the cheapest one you can find. But it was really a bad experience for me. Bathroom was stinky with small flies coming out from the drainage. I was not expecting complimentary stuffs but when I checked on the bed, there were bed bugs! We didn't stay for the night, packed up our things and left. No refund but it was fine as long as we moved out asap!

        Reviewed August 02, 2016
        5.0
        wasiq from Pakistan
        Business traveler
        Stayed 6 nights in February 2016

        They really need to redo their Bathrooms ”

        Price

        Average , their bathrooms are a total mess . Leaks all around and stinky as hell . Water pressure does not exist . I changed my room after 2 days same conditioned bathroom in the other room as well . Over all for the price Room was fine . my Ac broke down they changed the room . Overall if you are picky about bathrooms then DO NOT think of this hotel .

        Reviewed February 28, 2016
        4.4
        TSZ from Hong Kong
        Solo traveler
        Stayed 1 night in February 2016

        It’s a budget hotel without hot water for shower”

        The room itself was fine and the bathroom looked cleaner than expected. But the shower was a really big turnoff, muddy water was bursting out in the beginning and there was no hot water (not even warm) water for shower at night

        Reviewed February 12, 2016
        2.3
        Dave from New Zealand
        Solo traveler
        Stayed 1 night in January 2016

        Awful”

        Don't stay here! Constant drilling/banging, disgusting infested bathroom it stunk, dirt filth everywhere, vacuum cleaning doesn't exist here, useless wifi a flood outside my door soaking carpet like walking through a pond, rock hard bed, no cleaners exist unless you leave the door open when you leave as they only have the one key... And who does that - please walk in and steal my stuff anyone? . Need I say more? If you read this trust me run. I wouldn't go back if they paid me.its like it looks ok on the outside but is a rubbish on the inside.

        Reviewed January 19, 2016
        3.0
        Dave from New Zealand
        Solo traveler
        Stayed 2 nights in January 2016

        Unsatisfactory staff”

        Location

        I have stayed at atleast 100 hotels over the past 2 years. I have never given a review but this time I feel I should. My first day upon arrival I wasn't expecting much as the hotel was quite cheap. I arrived and someone even picked up my luggage and took me up to my room. I was quite surprised. I looked around and noticed the floor was covered in filth, you know the feeling of little pieces of whatever due to months or possibly longer not vacuuming. The bathroom had a huge clump of dirt just under the sink where you stand and the shower did not work - the water dribbled out and was only cold water. I started off ok and as I'm not picky since it was cheap I didn't bother saying anything to staff. I even tried to shower in cold with the water pressure incredibly weak. It didn't really work. So day 3 I asked for a new room. They said they will get someone to fix the shower. End of day 3 I ask any progress. Nothing they say they can't do it because I wasn't home and they only have one key - which I hold. I find this absurd but am not surprised for such a lousy disgusting filthy hotel. So the next day I ask again slightly frustrated at this point explaining I've now had no shower in 3 nights. Finally I am moved to another room which I am quite happy with. On this night I also paid the staff hotel fees/taxes for the 3 nights. The next morning on my way out the manager tells me I owe hotel fees. I explain I just paid them. He doesn't agree with me, basically in the end gets angry and says if you don't pay we will kick you out. I don't mind about the money but I do mind being treated this way. If I paid I shouldn't have to pay twice! But so that I had a place to stay and the money is literally nothing much at all I just pay. The next day my last day. I check out all staff members say nothing complete opposite to my check in and seem angry and happy to see me go, I felt the same. Overall messy hotel hallway flooded lifts don't work. Staff horrible. Happy to leave.

        Reviewed January 15, 2016
        8.3
        Excellent
        I-CHIN from Singapore
        Solo traveler
        Stayed 4 nights in June 2015

        Save money choice ”

        The price is cheap, staff there nice and location is good and near mrt station.

        it is a good choice to save money. Staff are really friendly and they won't let who are not register come inside hotel. You also can book city tour at hotel counter. However, here don't offer hair dryer and house cleaning per day. This is a old And simple hotel.

        Reviewed June 20, 2015
        10.0
        Exceptional
        Stuart from United Kingdom
        Solo traveler
        Stayed 4 nights in February 2015

        Good hotel for the price -Would definitely return!”

        Good Location, Good wifi, Rooms cleaned everyday, Decent Service

        I would recommend this hotel. I had originally looked through the reviews on agoda and booking.com and wasn't expecting much. To be honest I found that there are far too many complainers/whingers on agoda reviewing the hotels. In actual fact the hotel was in a good location, cleaned everyday, had good wifi and movie channel, and the rooms are basic but do the job. It's a 1 star hotel at the end of the day so the key is to keep your expectations low. Overall it was basic but I was happy with what I got for my money and would return again.

        Reviewed March 03, 2015
        8.0
        Excellent
        Casey from Australia
        Group
        Stayed 2 nights in April 2014

        Great cheap option in Dubai”

        Price, close to metro, nice staff

        Very good choice if you're looking for a cheap hotel in Dubai. Nice and clean but basic. Close to lots of restaurants and metro station, only cost about $10 for taxi to airport and also to burj Khalifa. Very happy!

        Reviewed May 06, 2014
        4.8
        Abdul from Ethiopia
        Business traveler
        Stayed 1 night in January 2017

        Very very dirty hotel”

        - Rooms are very small less than 9 meter - Cockroach all around even on the bed - water is leaking from bathroom and AC - Shower area is less 50x60 centimeter - Elevators some times not working - all parking are paid - Guests are not allowed ( family hotel )

        Reviewed February 02, 2017
        3.6
        Mary from Singapore
        Solo traveler
        Stayed 3 nights in October 2016

        do not stay here”

        Pls do not stay here. There were cockroach. The staff are nice and helpful and they will provide you some cockroach spray killer. They do not clean the room and they do not change bed cover nor towels. Pls do not stay here

        Reviewed October 15, 2016
        5.3
        Samir from Saudi Arabia
        Business traveler
        Stayed 1 night in February 2016

        no 3 beds room”

        Location only

        We were 3 persons, we made a pre booking via agoda, Once we arrived the hotel reception told us that there is only a king bed + small bed room!!! They refused to offer us another room for 3rd person!!! although we booked for 3

        Reviewed February 26, 2016
        2.0
        Janice from United States
        Couple
        Stayed 4 nights in January 2016

        Please Do yourself a favor DO NOT STAY IN THIS HOTEL”

        I only stayed 1 night in this hotel instead of the 4 nights original reservation for the following reasons: 1.) There is a cockroach in the room 2.) The room is dirty 3.) Outlets are open and the wires are exposed outside 4.) Phone in room is not working 5.) restroom is very dirty specifically shower curtain has blood ( did not even use the shower at all) 6.) Hallway smells like theres a dead rat

        Reviewed February 01, 2016
        4.0
        Rafael from Spain
        Solo traveler
        Stayed 3 nights in January 2016

        Bargaining at the reception is a no-go”

        I was astonished when I asked for an extension of two more days in my room and the receptionist put out his calculator and started to bargain instead of giving me the same rate or, at least, a higher fix price. The main elevator did not work and it didn't seem that anybody was about to fix it up in the next years. The room was fine, but the bathroom was old and the water leaked out of the shower easily. The hotel is all right if you just want a place to sleep, but Dubai has a lot of faboulous hotels to offer for similar prices.

        Reviewed January 30, 2016
        2.0
        Princes from Philippines
        Couple
        Stayed 1 night in December 2015

        Worst Hotel and I will not be back”

        I will not gonna be back on that hotel anymore. The room is not that clean. The elevator is not working. The building is too old. I don't know why is it open...!!!! The staff is not even professionals and friendly....!!!!

        Reviewed January 01, 2016
        3.7
        JAGATH from Sri Lanka
        Couple
        Stayed 1 night in December 2015

        Cheap , but not up to standard”

        the location

        First day No Towels/ No explanation about the room , hence first day no hot water/ Towels supplied only after complaints/ No water bottles/ No tea making jug/ Bathroom very bad state,stinky/Overall unsatisfied comparing with hotels in India/ Not Again

        Reviewed December 27, 2015
        3.0
        Hossam from Egypt
        Solo traveler
        Stayed 5 nights in December 2015

        The worst hotel experience ever after 30yrs travel”

        Location

        The worst ever Smelly rooms Urine smell of the bathroom Noisy air condition Insects Water and electricity cut one out of five days Poor quality for wall paint, floor tiles, furniture, facilities, ....

        Reviewed December 21, 2015
        2.7
        Marjorie from Philippines
        Couple
        Stayed 18 nights in August 2015

        Will never ever go back!”

        Location is good

        The last bad experience would be the day before we checked out. There was no water. I called to ask why and they said that water will be back in 10-15 minutes. After 1 hour there was still no water. I call again, was told that something was broken and they are fixing it, will take 3-4 hours, I asked if they will ask someone to bring water in our room so we can use the bathroom, and bring new bed sheets too. Was told to just wait. NO ONE CAME. I called again after 4 hours, was told it will take longer to fix the problem with the water. I asked for water AGAIN in a bucket, the guy said they will do something about it, NO ONE CAME. We used our drinking bottled water just so we can use the bathroom. When I woke up the next day, I went to the reception and asked why there were still no water, was told that it will be fixed by 9am, that was 730 at that time, then he gave me a 2.5 liter of bottled water to use. I asked to have someone bring us a bucket of water right away and he said he will do that, but an hour passed and NO ONE CAME. This is a very terrible place to stay. I've traveled alot, been in a hostel and 5 star hotel and I never quite had a very terrible and experience than what I had with Shangrila. This hotel is a nightware!

        Reviewed September 02, 2015
        4.3
        Emilie from Philippines
        Family with young children
        Stayed 2 nights in May 2015

        Okay but not up to the standard”

        Location, Room size, Child-friendly

        It was tolerably okay but the hotel could have been better. The hotel has a good location which is near the metro station and shops. The room size given to us had 2 beds enough for 2 adults and 3 children. They do not charge children below 8 years old which makes it child-friendly for me. However, the hotel and the room looks very old. The furnishings inside are not clean. We can see that dust has accumulated on top of the TV and the fridge. We can smell that the room is dirty. The TV and the telephone were not functioning. The shower is in the wrong place (right after the bathroom door.) The shower curtain would be soaked if we turn on the shower. I hope they will improve their amenities.

        Reviewed May 31, 2015
        5.7
        Gavin from Australia
        Solo traveler
        Stayed 1 night in February 2015

        Friendly staff. dirty Room”

        Parking. Location. Staff

        The room was incredibly in need of maintenance and cleaning. Taps, shower, toilet damaged and in need of replacement. General room worn out and dirty. I know Dubai has become ridiculously over priced but for what I paid I would have expected better. Staff were great and helpful.

        Reviewed March 04, 2015
        12345
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