"Friendly staff and at best location and value for money"
August 19, 2016
770 meters to the beach
Located in heart of Phuket
|Value for money||6.9|
|Distance to city center||1 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||25.3 km|
"Air Con was strong and reasonably quiet."
July 10, 2017
"The rooms were decent with ample ventilation."
September 15, 2016
"The wifi access was also good."
September 15, 2016
"This property is very neat and clean and walkable distance f..."
November 21, 2016
At Sharaya Residence Patong, guests will experience originality, modern design, and an outstanding quality of service. The property offers a wide selection of 52 comfortable guestrooms which accommodates leisure, couple, or family travelers. Each room comes with lavish amenities, stylish décor, comfy beds, and a spacious balcony. To unwind, guests can take a stroll on the sandy beach, enjoy a cocktail or cup of coffee over the view, relax at the hotel’s own outdoor pool, or try out the wide selection of water sports on offer. First time visitors can take advantage of the tour available on-site, providing an ideal opportunity to experience all that the city has to offer. Never worry about having to even lift a finger and have all your requests catered for when you pick Sharaya Residence Patong for your next vacation.
"The hotel is at a good location."
September 24, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
very very upset. and changed the hotel.
First off the hotel seemed to have at least three names: The Brothers Residence, Sharaya Residence and AsiaLoop G-House. Secondly the triple room I booked was not available but I was too tired to care at this point so took the two separate rooms, in hindsight I wished I had complained and asked for my money back. The hotel was very run down and dirty looking and seemed to be two buildings knocked together so at one point we walked through what looked like a bedroom to get to our room. The lift was so delapidated that the alarm button was completely missing. The rooms themselves were basic and clean however the locks where broken on the balcony doors in each room. The swimming pool on the top floor was small with broken tiles on the bottom and so cut your feet. Also, rather than sun loungers poolside there were plastic mats which were filthy. I was so digusted with the hotel that I could not even stay one night. DO NOT STAY AT THIS HOTEL.
I am satisfied
Hotel is not good, beds are not clean and toilet is worst. Washroom door is broken. Aircon is not working. Waste of money
Poor hygiene but food service and location”
Dirty floor and toilet.
receptionist very unkindly,almost like police attitude
Good hotel at good location”
The hotel is at a good location. Room was very spacious and clean. There is a 7/11 at the very next door. Also there is a good Indian restaurant (Shalimar) nearby which is very good for tourists from Indian subcontinent. Pros: Location is good. Clean and spacious room. Cons: No hot water at bathroom. Malfunctioning lift (sometimes door closes too quickly).
Best budget hotel”
really value for money and staff is very helpfull i buy economyroom but hotel upgrade to deluxe room really nice hotel
The services ”
The service in this hotel we stayed is the second time but the first time was good and the services was great. When we came again recently the management is really bad and the superior room doesn't have hot shower services and also each room and in the hotel there is no hot water for us to prepare coffee or any hot foods. The receptionist in the morning and night is really bad. They did not approach us in the proper way and every time when we ask any information or justify anything the will show us and react arrogantly. This is our bad experience staying in this hotel for 5 days 4 nights. We do not recommend staying here even though the price is reasonable but you will not get the best experience of service. It is like we are living in our own house we need to do all the stuff by our own. Do look for other hotels not brothers residence
Honest and Friendly Advice”
Pro: 1. The family room was relatively large, enough room for 4-6 people to sit around the little coffee table. Air Con was strong and reasonably quiet. Cleanliness was good, consider the price. 2. 7/11 & Family Mart within 100m range - very close. Con: 1. No hot shower. Reception said that hot water wasn't available due to some kind of malfunctioning hardware. We stayed there for 5 days, and 5 days we had normal room temperature water for shower, which isn't bad for the weather in Thailand but still we would expect HOT Shower. 2. Two free bottles of water are supposed to be provided on a daily basis. Shampoo & soap should be refilled on-time but the cleaning crew tend to forget and we have to always request for it, until the last day. Need some training on the cleaning crew. 3. Want to have hot water for coffee in the morning but the ENTIRE hotel has only ONE hot water kettle which you have to borrow and return at the front counter. 3/5 days we were able to get it but the other days we can only drink cold milk. Hot water kettles aren't that expensive and it should be more readily provided. 4. On the website it said there is free parking - well kind of yes and no. We rented a car and arrived there, only to find out that they are in an alley and they don't have their own parking space, just the space in front of the hotel. However most spots are occupied by motorcycles so we always have to move the bikes in order to make a spot for the car or park across the street in front of the Platinum Hotel. So it is possible to park but definitely not without a bit of effort. 5. Staff are OK but could use a bit more smiles to make the customers feeling friendly. All in all, if you are looking for a reasonably cheap and OK hotel, I would say they meet your expectation. But they definitely have room to improve.
Room smelt badly of urine ”
We booked a budget double room with AirCon. The drains stunk out the entire room of urine, when we complained a cleaner came up and moped the bathroom with nothing but water, what this was supposed to do? I complained again that this has done nothing and we needed bleach or moved room, the receptionist refused to move us room as they were worth more than we paid. Didn't recall paying for a Urine smelling room!? She went away to the shop and came back with air freshener, not bleach, air freshner! Then played the "I don't understand" game. The key activates all the electricity to the room so we couldn't leave the AirCon on when we left to keep the smell at bay! It was horrible. At night, it sounded like it was heavy raining, turns out it was some sort of drains leaking all night down our windows! We have been travelling for 5 months now, and paid less than this and got better! They also require a 2000bht deposit when u arrive in case you break anything in the room- rediculous!
pretty hotel anq pretty cheap so nice
GOod price ,good location.
value for money stay”
This property is very neat and clean and walkable distance from the everything in Patong. The facilities very up to the mark and room was very comfortable. The staff are little rigid and we need to manage with it. If one is taking a guest in to the room they ask you to deposit additional 500 baht which is not the usual practice in Thailand.
We arrived @ d hotel n they just gave us temporary room cauz d room we booked was occupied,,,they promised us to give our room d nx day before 12 but we went out early for island tour so they ask us to put our things @ d locker room for d meantime but when we arrived @ night @ d hotel they don't have room for us n they've move us to other hotel....d Swimming pool was dirty n dark place @ night...
Good place to stay”
Nice place to stay at. Friendly lady staff at reception. They can book your sightseeing tour for less rate as well.
Room was windowless, unlike what was stated on the site”
We stayed a total of 3 nights at The Brothers Residence. Initially, we booked only one night and were upgraded to a Standard room. Considering we had paid very little, we were very pleased to find a very spacious room which, while rather old, had a nice view of the street. We subsequently booked another two nights at the hotel, but this time were told that we had lost the upgrade and would have to move into an Economy Double. We thought this would be fine, since the hotel was generally clean, but were horrified to realise the room had no window. On Agoda, it is stated that Economy Double rooms have a view of the city, but clearly not all do. While the room was still reasonably clean and comfortable, staying in a windowless enclosure was an uncomfortable experience, especially when the contrary was indicated on the website. We couldn't wait to leave at the end of our stay. I would recommend staying here only if you can be sure that your room has a window.
Sharaya Residence Patong