BEST AMONG THE BEST”

Thank you so much for Mr Azizi who gives us such an unforgettable and nice moment at there . They also got a private island for you . The staff over there are very helpful . The buffet front line work are very nice . Good job for you all . Plus prices for shop over there are more cheaper than others . And over there got alot of shop to buy outside hotel food (more cheaper) . Btw if walking 15mins walking to long beach 45mins to windmill

Horrible time at a beautiful destination ”

Where do I even start. We arrived at the Shari-la, checked into one of the Deluxe Suites which was so musty and had rat faeces all over the furniture. I immediately asked to change rooms which they kindly did, unfortunately the second room proved to be just as bad - mice in the room during the night eating our food, headboard and walls had termite damage - you could hear chewing during the night, a piece of the bed even broke off in my hand! The pillows were black with mould and the bed was so uncomfortable I had terrible hip pain. During the second night my daughter broke out in hives and there was a rat chewing on the wall outside our cabin. We planned on leaving early but the staff offered us yet another room which we took as we were desperate for sleep and still needed to arrange onward travel. The bed also uncomfortable and room dirty. Everywhere you look at the Shari-la something is broken or dirty or falling apart! Its a beautiful island, nice snorkelling but stay elsewhere!!!!

WARNING DONT STAY HERE!!!!”

I have never been in a hotel this bad! They are lying with the distance to long beach. The distance to long beach is at least 15 minutes. I would rather spend my money on other hotel options! The room was full of mold and insects! The shower did not work properly. The floor was opened up and you could almost see the ground. Electricity missing 4h a day! The service at the reception? Disaster! Im being honest with you! It is so bad that i was chocked that Agoda offered this hotel!

Look somewhere else! ”

Outdated room that smelt very strong of damp. Shower room covered in mould - they specify there is hot water however you have to go and request for this 20 mins before you want a shower - inconvenient! Some staff on reception were pleasant but others were most unhelpful rude and a bit sassy towards us. Lots of mosquitos as the hotel has lots of water features that stop flowing in the evening, we sprayed the room every evening and this seemed to keep them away! Breakfast good, lots to choose from as buffet style western and Asian. Private beach not relaxing as doing works on beach nearby with very loud machinery We asked for the staff to help us book our ferry for the next day but they gave us the wrong time to be at the pier so we missed the ferry. All in all very disappointed as we spent a lot of money on our stay here

Sweet”

Nice Choice

Not like the photos!”

We stayed 3 nights in Shari-La Hotel which looks amazing from the photos but not at all the same in real life. We had a double bed room which seemed to be very dated and falling apart really. Our bed had sand in it when we arrived. It was not as clean as it could have been and then our room was not cleaned once during our stay. We found out that the staff were told not to clean our room because we were not muslim, which also happened to a few other non-muslims families we met staying there too. There was an abundance of nepalese workers who were incredibly hard working and down to earth, after speaking to them we were told they have to work 12hr shifts every single day and don't get any days off or holiday for low pay, whereas the malaysian workers get 1 day off a week and work 8 hour shifts. It was very upsetting. They only had wifi in the lobby as it didn't work anywhere else. We had a power cut for 1-1.5 hours on the morning of our check out. Only upside was location

Wasted potential”

Beautiful place, well spread out and comfortable but dirty and badly maintained due to poor staff attitude and general lack of leadership. Excellent location, just 150m from the jetty with crystal clear waters providing endless hours of snorkeling

exposed Electrical connection”

Kindly do a thorough check on plug points and electrical wiring, as there are exposed wires in the room that i stayed in. Apart from that , its value for your money. My 3rd time staying here, and will come back again

Not bad for the price”

Pros : Location, easy assess from jetty, view is good, sunset point is very nice with its own private beach like set up, near by to eateries, short hike to Long Beach for those who like sun rise, nice place to snorkel at the sun set point, breakfast was not bad (try to be early) Liked the snorkel trips Cons : generally the maintainence of the rooms Front door had holes in them Sliding door for bathroom was broken Bed bugs and mosquitoes Unexpected short power cuts Old cupboards No safe box for valuables BBQ buffet was not as good..ants & insects would get to the food if u are late plus they had few choices But overall not too bad as we were preoccupied with activities

Terrible experience ”

Visited perhentian island and stayed at this resort from 17-19 May. I must say that it wasn’t a pleasant stay. When we first reached the hotel, the staffs weren’t welcoming and some of them didn’t even know when we enquire regarding their dinner package as we thought of having our dinner there. Besides that, there wasn’t internet connection in the room at all and when we asked for the password for internet connection at the common area, the staff didn’t seem too happy either. Cleanliness of the room was just mediocre.However, what I couldn’t tolerate above all this was the bed bugs. The sheets and pillowcase were stained and I was bitten all over during my 2 night stay. I don’t deny that the price of the resort is cheap and the complimentary breakfast spread was quite good but I think cleanliness is a very important factor. Don’t think that I’ll ever come here again.

Good value ”

The location is at Pulau Perhentian Kecil area. Have snorkeling Activities just near to Sharila Resort with clear water. We not sure have much fish over there or not. Can fetch the fish at sea shore. Bring along more bread on jetty. Have a nice Sunset view on this Resort. Overall is good. We will come back again.

Good location”

There is a beach at the resort for snorkeling. Getting food is quite easy too. There are Ezwan Cafe and Amelia Cafe for all your meals. The resort is good. Extended a few nights. But do provide exact amount, as the staff might not have the exact change. WIFI was not working in room but it is okay at the lobby area. Staff are friendly and helpful!

Worth it and recomendded.”

Very lovely place. I hav a good time here. All the staff were very friendly and helpfull. Definitly will come back.

Ok stay but not too good but ok la. ”

Since we don’t have many options due to our budget so it’s ok to stay here. With 200+ per night, we got an okay room with an okay toilet so.. I guess it’s okay. The private beach was pretty you can snorkel and see some corals there. So it’s a plus point. The breakfast was okay.. it’s hot during the day but later in the evening it will get cooler. Not gonna stay here again, once is enough 😂 but if you have 200+ budget per night I guess this is an okay place to stay. Rather than to stay at other place.

Best Resort in Pulau Perhentian Kecil”

Have a private beach & nice view from the resort. Friendly staff. Breakfast had variety menu & variety drink also had roti canai. My room 412 the switch for water heater is problem & we can't switch on the water heater.

Elizabeth”

Very nice resort,close to the jetty wich makes a huge difference when you arrive with luggage.very good breakfast. The little houses are nicely decorated, our bed was bad, wifi was only at the lobby and even there not good.

Great location with some cleanliness issues”

Spent 2 nights in this Resort with an own beach (sunbeds available without pillows) People were quite helpful. Snorkling trip organized by the hotel was excellent. However we had to sleep with bedbugs! So check carefully your Room!

A lovely resort”

Clean room and there's a private beach. And also 24hrs electricity at this hotel.

WORTH IT!”

this hotel has their own private beach and near to perhentian jetty. facilities are great and we even got free breakfast even Agoda stated breakfasts are excluded. The foods are delicious and we had so much fun!

Value for money”

Stayed for one night only. Our room is cleaned but the wifi is not working. They had power generator shut down at 10am for more than one hour but guest not informed. No water for shower at that time so if you check out at 1200 make sure everything settled before power shut down