Shari-la Island Resort
Standard Room Shari-la Island Resort
Beach Shari-la Island Resort
Beach Shari-la Island Resort
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7.0
Very good
/10
(1476 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location
  • Long Beach740 m
  • Redang Airport35.93 km
  • Kota Bharu Airport54.69 km
  • Sultan Mahmud Airport73.61 km
  • Narathiwat Airport126.52 km
  • Kerteh Airport172.04 km
  • Sultan Azlan Shah Airport233.42 km
  • Shari-la Island Resort

    Teluk Aur, Pulau Perhentian Kecil, Perhentian Island, Malaysia, 22300 - See map
    "The location is handy and although few rooms have ocean views, they are set in a lovely garden and the hotel layout is interesting."
    Peter - July 16, 2017
    Very good service
    7.0 rating for service
    Good comfort
    6.9 room quality and comfort
    • Airport transfer

    • Private beach

    • Air conditioning

    • Daily housekeeping

    • Balcony/terrace

    This property is in high demand!

    Booked 38 times | 12 travelers are looking at this property right now

    Property ranking|Compared to 62 Perhentian Island properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.0/10
    Location score
    8.3/10
    Room size
    22 sqm.
    Better than
    95
    %
    of Perhentian Island properties
    Better than
    94
    %
    of Perhentian Island properties
    Better than
    87
    %
    of Perhentian Island properties
    Bigger than
    85
    %
    of Perhentian Island properties
    Value for money6.8
    Location rating8.3

    Rooms available at Shari-la Island Resort

    Bungalow
    Bungalow
    ...
    • Room size: 35 m²/377 ft²
    • Beach view
    • 1 king bed & 4 single beds ...
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    Standard Room
    Standard Room
    ...
    • Room size: 11 m²/118 ft²
    • Garden view
    • 1 double bed or 2 single be...
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    Suite
    Suite
    ...
    • Room size: 22 m²/237 ft²
    • Garden view
    • 2 double beds
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    VIP Suite
    VIP Suite
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 2 double beds
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    Deluxe
    Deluxe
    ...
    • Room size: 15 m²/161 ft²
    • Garden view
    • 1 single bed and 1 double b...
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    What people love about Shari-la Island Resort

    • 8.8
      Excellent
      Staff 

      "The reception staff were always friendly and helpful."

      Richard

      |

      October 15, 2017

    • 6.0
      Review score
      Location

      "we still had a good stay and the location of the resort with its private beach was a huge plus point."

      Tessa

      |

      April 8, 2018

    • 5.6
      Review score

      "Love the private beach and pool."

      muhammad A.

      |

      July 23, 2018

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    More about Shari-la Island Resort

    More about Shari-la Island Resort

    9.2
    Exceptional

    "Room was comfortable enough with basic facilities."

    Asma'

    |

    November 17, 2018

    An overview

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    What they offer

    8.4
    Excellent

    "Views from restaurant areas are great."

    Peter

    |

    July 16, 2017

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Shari-la Island Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1476)Booking.com Reviews (25)
    7.0
    /
    10
    Cleanliness6.4
    Facilities5.9
    Location8.3
    Room comfort and quality6.9
    Service7.0
    Value for money6.8
    Rating
    9+ Exceptional (143)
    8-9 Excellent (194)
    7-8 Very Good (319)
    6-7 Good (166)
    <6 Below Expectation (400)
    Time of the year
    Mar - May (381)
    Jun - Aug (542)
    Sep - Nov (219)
    Dec - Feb (80)
    All guests (1476)
    All room types
    All languages

    Show reviews that mention 

    Showing 1222 verified guest comments
    12345
    9.6
    Exceptional
    Hariz from Malaysia
    Group
    Suite
    Stayed 2 nights in July 2019

    BEST AMONG THE BEST”

    Thank you so much for Mr Azizi who gives us such an unforgettable and nice moment at there . They also got a private island for you . The staff over there are very helpful . The buffet front line work are very nice . Good job for you all . Plus prices for shop over there are more cheaper than others . And over there got alot of shop to buy outside hotel food (more cheaper) . Btw if walking 15mins walking to long beach 45mins to windmill

    Reviewed July 14, 2019
    3.2
    Kathryn from Australia
    Family with young children
    Suite
    Stayed 4 nights in July 2019

    Horrible time at a beautiful destination ”

    Where do I even start. We arrived at the Shari-la, checked into one of the Deluxe Suites which was so musty and had rat faeces all over the furniture. I immediately asked to change rooms which they kindly did, unfortunately the second room proved to be just as bad - mice in the room during the night eating our food, headboard and walls had termite damage - you could hear chewing during the night, a piece of the bed even broke off in my hand! The pillows were black with mould and the bed was so uncomfortable I had terrible hip pain. During the second night my daughter broke out in hives and there was a rat chewing on the wall outside our cabin. We planned on leaving early but the staff offered us yet another room which we took as we were desperate for sleep and still needed to arrange onward travel. The bed also uncomfortable and room dirty. Everywhere you look at the Shari-la something is broken or dirty or falling apart! Its a beautiful island, nice snorkelling but stay elsewhere!!!!

    Reviewed July 20, 2019
    2.0
    shahin from Sweden
    Couple
    Standard Room
    Stayed 2 nights in July 2019

    WARNING DONT STAY HERE!!!!”

    I have never been in a hotel this bad! They are lying with the distance to long beach. The distance to long beach is at least 15 minutes. I would rather spend my money on other hotel options! The room was full of mold and insects! The shower did not work properly. The floor was opened up and you could almost see the ground. Electricity missing 4h a day! The service at the reception? Disaster! Im being honest with you! It is so bad that i was chocked that Agoda offered this hotel!

    Reviewed July 11, 2019
    3.6
    Eleanor from United Kingdom
    Couple
    Standard Room
    Stayed 2 nights in July 2019

    Look somewhere else! ”

    Outdated room that smelt very strong of damp. Shower room covered in mould - they specify there is hot water however you have to go and request for this 20 mins before you want a shower - inconvenient! Some staff on reception were pleasant but others were most unhelpful rude and a bit sassy towards us. Lots of mosquitos as the hotel has lots of water features that stop flowing in the evening, we sprayed the room every evening and this seemed to keep them away! Breakfast good, lots to choose from as buffet style western and Asian. Private beach not relaxing as doing works on beach nearby with very loud machinery We asked for the staff to help us book our ferry for the next day but they gave us the wrong time to be at the pier so we missed the ferry. All in all very disappointed as we spent a lot of money on our stay here

    Reviewed July 05, 2019
    8.0
    Excellent
    MUHAMMAD from Malaysia
    Couple
    Standard Room
    Stayed 1 night in July 2019

    Sweet”

    Nice Choice

    Reviewed July 12, 2019
    5.6
    Tulsi from United Kingdom
    Couple
    Standard Room
    Stayed 3 nights in July 2019

    Not like the photos!”

    We stayed 3 nights in Shari-La Hotel which looks amazing from the photos but not at all the same in real life. We had a double bed room which seemed to be very dated and falling apart really. Our bed had sand in it when we arrived. It was not as clean as it could have been and then our room was not cleaned once during our stay. We found out that the staff were told not to clean our room because we were not muslim, which also happened to a few other non-muslims families we met staying there too. There was an abundance of nepalese workers who were incredibly hard working and down to earth, after speaking to them we were told they have to work 12hr shifts every single day and don't get any days off or holiday for low pay, whereas the malaysian workers get 1 day off a week and work 8 hour shifts. It was very upsetting. They only had wifi in the lobby as it didn't work anywhere else. We had a power cut for 1-1.5 hours on the morning of our check out. Only upside was location

    Reviewed July 16, 2019
    4.4
    WUN from Malaysia
    Group
    Deluxe
    Stayed 4 nights in May 2019

    Wasted potential”

    Beautiful place, well spread out and comfortable but dirty and badly maintained due to poor staff attitude and general lack of leadership. Excellent location, just 150m from the jetty with crystal clear waters providing endless hours of snorkeling

    Reviewed June 10, 2019
    7.2
    Very good
    Fitri from Malaysia
    Family with young children
    Standard Room
    Stayed 3 nights in March 2019

    exposed Electrical connection”

    Kindly do a thorough check on plug points and electrical wiring, as there are exposed wires in the room that i stayed in. Apart from that , its value for your money. My 3rd time staying here, and will come back again

    Reviewed May 29, 2019
    8.0
    Excellent
    SARJEET from Malaysia
    Couple
    Standard Room
    Stayed 3 nights in May 2019

    Not bad for the price”

    Pros : Location, easy assess from jetty, view is good, sunset point is very nice with its own private beach like set up, near by to eateries, short hike to Long Beach for those who like sun rise, nice place to snorkel at the sun set point, breakfast was not bad (try to be early) Liked the snorkel trips Cons : generally the maintainence of the rooms Front door had holes in them Sliding door for bathroom was broken Bed bugs and mosquitoes Unexpected short power cuts Old cupboards No safe box for valuables BBQ buffet was not as good..ants & insects would get to the food if u are late plus they had few choices But overall not too bad as we were preoccupied with activities

    Reviewed May 27, 2019
    4.0
    Ai from Malaysia
    Couple
    Standard Room
    Stayed 2 nights in May 2019

    Terrible experience ”

    Visited perhentian island and stayed at this resort from 17-19 May. I must say that it wasn’t a pleasant stay. When we first reached the hotel, the staffs weren’t welcoming and some of them didn’t even know when we enquire regarding their dinner package as we thought of having our dinner there. Besides that, there wasn’t internet connection in the room at all and when we asked for the password for internet connection at the common area, the staff didn’t seem too happy either. Cleanliness of the room was just mediocre.However, what I couldn’t tolerate above all this was the bed bugs. The sheets and pillowcase were stained and I was bitten all over during my 2 night stay. I don’t deny that the price of the resort is cheap and the complimentary breakfast spread was quite good but I think cleanliness is a very important factor. Don’t think that I’ll ever come here again.

    Reviewed May 21, 2019
    8.0
    Excellent
    Tan from Malaysia
    Couple
    Standard Room
    Stayed 3 nights in May 2019

    Good value ”

    The location is at Pulau Perhentian Kecil area. Have snorkeling Activities just near to Sharila Resort with clear water. We not sure have much fish over there or not. Can fetch the fish at sea shore. Bring along more bread on jetty. Have a nice Sunset view on this Resort. Overall is good. We will come back again.

    Reviewed May 18, 2019
    8.0
    Excellent
    Alex from Singapore
    Group
    Standard Room
    Stayed 1 night in October 2018

    Good location”

    There is a beach at the resort for snorkeling. Getting food is quite easy too. There are Ezwan Cafe and Amelia Cafe for all your meals. The resort is good. Extended a few nights. But do provide exact amount, as the staff might not have the exact change. WIFI was not working in room but it is okay at the lobby area. Staff are friendly and helpful!

    Reviewed October 20, 2018
    9.6
    Exceptional
    Zul from Malaysia
    Couple
    Standard Room
    Stayed 2 nights in July 2019

    Worth it and recomendded.”

    Very lovely place. I hav a good time here. All the staff were very friendly and helpfull. Definitly will come back.

    Reviewed July 16, 2019
    5.6
    Zulaili from Malaysia
    Couple
    Standard Room
    Stayed 3 nights in April 2019

    Ok stay but not too good but ok la. ”

    Since we don’t have many options due to our budget so it’s ok to stay here. With 200+ per night, we got an okay room with an okay toilet so.. I guess it’s okay. The private beach was pretty you can snorkel and see some corals there. So it’s a plus point. The breakfast was okay.. it’s hot during the day but later in the evening it will get cooler. Not gonna stay here again, once is enough 😂 but if you have 200+ budget per night I guess this is an okay place to stay. Rather than to stay at other place.

    Reviewed April 13, 2019
    8.8
    Excellent
    Hamizan from Malaysia
    Family with young children
    Standard Room
    Stayed 1 night in March 2019

    Best Resort in Pulau Perhentian Kecil”

    Have a private beach & nice view from the resort. Friendly staff. Breakfast had variety menu & variety drink also had roti canai. My room 412 the switch for water heater is problem & we can't switch on the water heater.

    Reviewed March 20, 2019
    9.2
    Exceptional
    Ad from Netherlands
    Couple
    Standard Room
    Stayed 3 nights in March 2019

    Elizabeth”

    Very nice resort,close to the jetty wich makes a huge difference when you arrive with luggage.very good breakfast. The little houses are nicely decorated, our bed was bad, wifi was only at the lobby and even there not good.

    Reviewed March 15, 2019
    5.6
    Norbert from Germany
    Couple
    Standard Room
    Stayed 1 night in February 2019

    Great location with some cleanliness issues”

    Spent 2 nights in this Resort with an own beach (sunbeds available without pillows) People were quite helpful. Snorkling trip organized by the hotel was excellent. However we had to sleep with bedbugs! So check carefully your Room!

    Reviewed February 26, 2019
    8.0
    Excellent
    Nina from Malaysia
    Group
    Deluxe
    Stayed 3 nights in March 2019

    A lovely resort”

    Clean room and there's a private beach. And also 24hrs electricity at this hotel.

    Reviewed May 17, 2019
    9.2
    Exceptional
    nurul from Malaysia
    Group
    Suite
    Stayed 2 nights in July 2018

    WORTH IT!”

    this hotel has their own private beach and near to perhentian jetty. facilities are great and we even got free breakfast even Agoda stated breakfasts are excluded. The foods are delicious and we had so much fun!

    Reviewed July 31, 2018
    8.8
    Excellent
    Nasrum from Malaysia
    Couple
    Standard Room
    Stayed 1 night in July 2018

    Value for money”

    Stayed for one night only. Our room is cleaned but the wifi is not working. They had power generator shut down at 10am for more than one hour but guest not informed. No water for shower at that time so if you check out at 1200 make sure everything settled before power shut down

    Reviewed July 22, 2018
    12345
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    Shari-la Island Resort
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    • Excellent location
    • Long Beach