Shaza Hotel Makkah
 Shaza Hotel Makkah
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8.5
Excellent
5.1% this month
/10
(49 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location
Parking
Available
  • Qibla Mosque470 m
  • Qasr Bin Sulaiman Historical620 m
  • Black Stone710 m
  • Kaaba Sacred House710 m
  • Kaaba770 m
  • Al-Masjid al-Haram Mosque780 m
  • The Sacred Mosque (Masjid Al Haram)790 m
  • Zamzam Well810 m
  • Makka auction880 m
  • Albayt Medical Center940 m
  • Free Wi-Fi

    Shaza Hotel Makkah

    Jabal Al Kaabah, Ajyad, Mecca, Saudi Arabia, 24231 - See map
    "The interior decor from the entrance all the way to the room was fantastic and other sevices were great."
    Mohamed A. - January 3, 2019
    Exceptional cleanliness
    9.3 rating for cleanliness
    Excellent facilities on premise
    8.9 facilities on premise
    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Don't miss out!

    5 travelers are looking at this property right now | 6 travelers have booked today.

    Property ranking|Compared to 910 Mecca properties
    See all rankings
    Service score
    8.8/10
    Cleanliness score
    9.3/10
    Overall score
    8.5/10
    Couples review score
    8.7/10
    Better than
    99
    %
    of Mecca properties
    Better than
    99
    %
    of Mecca properties
    Better than
    99
    %
    of Mecca properties
    Better than
    98
    %
    of Mecca properties
    Value for money8.0
    Location rating7.5
    Nearest airportKing Abdulaziz International Airport (JED)
    Distance to airport73.4 km

    Rooms available at Shaza Hotel Makkah

    Family Suite
    Family Suite
    ...
    • Room size: 150 m²/1615 ft²
    • Shower and bathtub
    • 4 single beds and 1 king be...
    Enter dates to see prices
    Two-Bedroom Suite
    Two-Bedroom Suite
    ...
    • Room size: 150 m²/1615 ft²
    • 2 bathrooms
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Grand Deluxe King Room
    Grand Deluxe King Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Junior King Suite with City View
    Junior King Suite with City View
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Junior King Suite with Haram View
    Junior King Suite with Haram View
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    1-Bedroom Panoramic Haram View Suite
    1-Bedroom Panoramic Haram View Suite
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Silk Junior King Suite with City View
    Silk Junior King Suite with City View
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Silk Grand Deluxe King Room with Partial Haram View
    Silk Grand Deluxe King Room with Partial Haram View
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Silk Junior King Suite with Haram View
    Silk Junior King Suite with Haram View
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Family Quadruple Room
    Family Quadruple Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed & 2 single beds
    Enter dates to see prices
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    More about Shaza Hotel Makkah

    More about Shaza Hotel Makkah

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Shaza Hotel Makkah from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (49)Booking.com Reviews (4219)
    8.5
    /
    10
    Excellent
    5.1% this month
    Cleanliness9.3
    Facilities8.9
    Location7.5
    Service8.7
    Value for money8.0
    Rating
    9+ Exceptional (18)
    8-9 Excellent (4)
    7-8 Very Good (9)
    6-7 Good (2)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (14)
    Jun - Aug (12)
    Sep - Nov (7)
    Dec - Feb (3)
    All guests (49)
    All room types
    All languages
    Showing 36 verified guest comments
    12
    9.2
    Exceptional
    FAHADALI from India
    Group
    Triple Deluxe
    Stayed 2 nights in September 2019

    2 Day Stay.”

    The staff was very helpful. Gave us an early check in. The Rooms are very well done. Better than most hotels in Mecca. Excellent Breakfast A little far from Masjid Al Haram. They have a shuttle service though.

    Reviewed September 11, 2019
    10.0
    Exceptional
    Nazrin
    Couple
    Deluxe Room
    Stayed 1 night in August 2019

    Exceptional”

    Everything from check in until check out was awesome. Facilities and cleanliness are great. The interior design of the hotel itself is exquisite. The staff have a great manner and were very helpful. Thumbs up for breakfast buffet. 👍

    Reviewed September 02, 2019
    8.0
    Excellent
    Pamudi from Indonesia
    Couple
    Junior King Suite with Haram View
    Stayed 2 nights in August 2019

    Good hotel but staff not experience to details”

    I booked a junior king suite for 2 nights so my wife and I can stay closer to Great Mosque for praying, after long check in process, they eventually gave us a room with 4 small beds, but we were too tired to ask for a room change

    Reviewed August 25, 2019
    9.6
    Exceptional
    Hanief from Saudi Arabia
    Couple
    Deluxe Room King Bed Haram View
    Stayed 2 nights in July 2019

    Exceptional”

    Faster walking to al-Haram than taking the shuttle near prayer time

    Reviewed August 04, 2019
    9.2
    Exceptional
    A from Pakistan
    Family with teens
    Family Quadruple Room
    Stayed 5 nights in July 2019

    Nice Hotel”

    I will definitely recommend

    Reviewed August 02, 2019
    8.0
    Excellent
    fatimah from Saudi Arabia
    Couple
    Deluxe Haram View Twin Room
    Stayed 2 nights in March 2019

    nice but not close”

    very nice hotel rooms are big but little bit far away from holy mosque good restaurant but experience prices for room service menu

    Reviewed July 29, 2019
    5.6
    meftah from Bahrain
    Group
    Family Quadruple Room
    Stayed 2 nights in May 2019

    Above average”

    As I see it new in this Arya . They close there Rustrant or dinar at 2130 in Ramadan tame ! We come to holy makka to prayer and only !! When finish at 1040 and we pay 250 SR they air close and we don’t been inform . We come to makka for this purpose. Prayer only .

    Reviewed June 02, 2019
    6.0
    omar from Bangladesh
    Solo traveler
    Deluxe Room King Bed Haram View
    Stayed 4 nights in May 2019

    Dor thia priice live in mMakka Tower or Zamzam tower hotels”

    no.one oicks up phone, 0 customer service

    Reviewed June 01, 2019
    9.6
    Exceptional
    yasser from Saudi Arabia
    Couple
    Grand Deluxe King Room
    Stayed 1 night in April 2019

    Fantastic”

    Location Staff Everything

    Reviewed April 06, 2019
    10.0
    Exceptional
    Qasim from Nigeria
    Group
    Family Quadruple Room
    Stayed 2 nights in April 2019

    Exceptional”

    Cleanliness, buffet breakfast, the friendly staff

    Reviewed April 05, 2019
    6.4
    Good
    Musaed
    Solo traveler
    Triple Deluxe
    Stayed 1 night in March 2019

    Bad staff, bad hospitality”

    - Reception doesn't know about basics of hospitality. You can imagine that the first question I was asked when I arrived was "do you want to cancel your reservation?". Where is the the welcoming and hospitality?! - I was given a room in a smoking floor, although I request a non-smoking one. - In the middle of the night, an uncomfortable beeping sound woke me up and lasted for about 3 minutes. I tried to call the reception and other hotel services phones but got no answer. after many attempts, finally the reception answered, and the reason was a guy lighting up a cigarette in the corridor! I wouldn't recommend it for bad staff and bad hospitality.

    Reviewed March 22, 2019

    Dear Musaed, Thank you for your rating and comments. Your comments will be considered by the concerned departments. We apologize for the misunderstanding. We want to inform that the alarm is found for your safety and for all our valuable guests. Looking forward to welcoming you soon.

    Responded March 28, 2019
    Shaza Hotel Makkah
    9.6
    Exceptional
    Mohamed from Canada
    Couple
    Deluxe Twin City View
    Stayed 3 nights in December 2018

    Fantastic!! ”

    We stayed at Shaza for 3 nights and it was excellent. From the check in staff , concierege (Javed) and his colleagues to the cleaning and restaurant staff (Mohamed Abdul Rehman) all made the stay pleasant. The interior decor from the entrance all the way to the room was fantastic and other sevices were great.

    Reviewed January 03, 2019

    Dear Mohamed, thank you for you positive feedback. We are happy to honored by your visit. Looking forward to welcoming you soon.

    Responded March 03, 2019
    Shaza Hotel Makkah
    10.0
    Exceptional
    IMAN from Indonesia
    Couple
    Stayed 3 nights in August 2019

    Hotel yang dekat Mekah & harga murah”

    Kamar hotelnya bersih, nyaman, cukup dekat beribadah ke Mekah jalan kaki dan banyak menu sarapan juga enak-enak...

    Reviewed August 24, 2019
    10.0
    Exceptional
    tahane from Saudi Arabia
    Family with teens
    Triple Deluxe
    Stayed 2 nights in September 2019

    يستحق الزياره مره اخرى”

    طاقم الاستقبال راقي جداً والفندق رائع وسعره مناسب والافطار رووعه كل شي كان رااااائع

    Reviewed September 15, 2019
    7.2
    Very good
    Ahmad from Saudi Arabia
    Family with young children
    Deluxe Room King Bed Haram View
    Stayed 1 night in September 2019

    Very good”

    الفندق مرتب ونظيف والفطور رائع يعيب الفندق الغرفه مره صغيره وفيه تأخير في تسليم الغرفه وتأخير في خدمة الغرف اخذت غرف متصله وجلست اكثر من ساعتين عشان يفتحون الباب اللي بين الغرفتين وفيه نقص في تجهيزات الغرفه

    Reviewed September 15, 2019
    8.8
    Excellent
    Abdullah from Saudi Arabia
    Couple
    Deluxe Room King Bed Haram View
    Stayed 1 night in September 2019

    Excellent”

    جميل ونظيف

    Reviewed September 13, 2019
    8.0
    Excellent
    Mahmoud
    Family with young children
    Deluxe Room King Bed Haram View
    Stayed 3 nights in September 2019

    النظافة، تعدد المصاعد، ”

    الغرفة صغيره جدا حيث انها لاتتسع حتى لأن تمد السجادة وتصلي، موظفة الاستقبال تقول ان حجزي كان لسريرين مفردين وحجزي كان سرير كينغ وأصرت على ذلك حتى اخرجت لها تاكيد الحجز من جوالي، وهذا الشيء كان كثير من الزوار يذكرونه ويشتكون منه، ما الحكمة من تغيير حجوزات الناس؟؟ الموقع حاليًا قبل افتتاح التوسعة متعب قليلا ولكن مستقبلًا عند اكتمال التوسعة سيكون ممتاز.

    Reviewed September 13, 2019
    9.6
    Exceptional
    AHMED from Saudi Arabia
    Family with teens
    Deluxe Room King Bed Haram View
    Stayed 1 night in August 2019

    اتمنى للموقع قوود ان يكون فيه مرونه في اختيار نوع الغرفه وخاصه لمن لديه عائله”

    فندق ممتاز. واجهة مشكله في تنفيذ حجزي للغرفه الخاصه حيث طلبت سرير كنق وللاسف افادني الموظف بان الشركة الوسيط لم توضح السرير. واضطررت انتظر وقت لكي يتم تسليمي نفس حجزي. والحقيقه الموظف خالد الزهراني كان متعاون جدا. وما قصر حل المشكله. فله الشكر

    Reviewed August 30, 2019
    9.6
    Exceptional
    Hatem from Saudi Arabia
    Couple
    Deluxe Room King Bed Haram View
    Stayed 1 night in July 2019

    اجمل فندق وأفضل اخلاق للاستقبال ”

    كل شوي جميل المواقف أرخص مواقف بجانب الحرم والباص توصيل كل ساعة للحرم والبوفيه لذيذ واخلاق الناس الي تشتغل فيه عالي العال

    Reviewed July 16, 2019
    4.8
    Sultan from Saudi Arabia
    Couple
    Deluxe Room
    Stayed 1 night in June 2019

    لاانصح به”

    الغرف صغيره جدا ونظافة الغرف دون المستوى ، التنقل من والى الحرم صعب جدا

    Reviewed June 29, 2019
    12
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