Location rating score
"To me, Shampoo bar and spotless toilet were most impressive."
400 meters to public transportation
Located in heart of Osaka
Free Wi-Fi in all rooms!
|Value for money||9.0|
|Distance to city center||0km|
|Nearest airport||Osaka International Airport (ITM)|
|Distance to airport||15.0 km|
Check-in is from 05:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The capsule hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Adults can enjoy breakfast offered with an additional charge of 600 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the capsule hotel.
Shell Nell Namba byWBF features an on-site restaurant for your dining convenience.
Shell Nell Namba byWBF does not permit smoking in any of its rooms, but allows smoking in designated areas.
"location is a very good and super clean facilities"
December 7, 2018
"It was very unusual and uique experience."
June 6, 2017
"This is a very good worth of your money."
January 9, 2019
Well-positioned in Namba, Shell Nell Namba is the ideal point of departure for your excursions in Osaka. The city center is merely 0km away and the airport can be reached within 45 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Osaka hotel. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, luggage storage can be enjoyed at the hotel.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, carpeting, linens, locker, slippers, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Osaka, the Shell Nell Namba is the perfect venue for an exhilarating and exciting break away.
"Super clean, great staff and great faculties."
August 18, 2018
Children and extra beds
Minimum age of guests is: 13 year(s).
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
Exceptional Capsule Hotel Experience in Osaka”
If you want to experience Capsule Hotel in Japan and luckily you are in Osaka. Shell Nell Namba is the place to be. It exceeds my expectation of what capsule hotel should be. The capsule are quite capacious (if your an Asian), Bathroom and Shower room are separate and both are well maintained. They also provide a spacious locker room which is free to use. Toiletries supply are unlimited which is really the best. The staff speaks well English and they are genuinely accommodating and treat you like a true friend. Unparalleled hospitality it is. Location is short walk to Namba Stations (Subway and Nankai line) And walking to distance to Dotounbori the famous street in Osaka. Value for money. The facility and service is more like of those 4 star hotels. Definitely can save a lot of money without compromising quality. I highly recommend them if you want to stay in Osaka
The ultimate capsule hostel you don't want to miss! ”
Shell Nell Namba is a hostel providing you fresh and unforgettable good memory on budget traveling. I stayed there for one night and it's my first time staying at the capsule type hostel thus the house rules seems strange to me upon check-in. Such as, no shoes in the room, bring-in one luggage only to the room, no food & drink allowed in the guest room. However when I enter the room I realize the rules all make sense since it's so clean everywhere from the shower room to the capsule. The hostel is so thoughtful that not just the full set amenities equipped but personal sponge/ facial cleaning set & lotion are provided as well. The staff is very welcoming and friendly. Location is also in the super convenient area. I enjoy the stay at Shell Nell Namba and highly recommend it.
first time experience in capsule hotel”
This is my first time staying in capsule hotel and shell nell namba exceeding my expectation. at first i was afraid of staying in a small closed spaces, but apparently it was not that small quite convenience and the amenities are excellent. they provide everything you need, you don't even need to bring your sleeping wear, they provide it. Great place will stay here again if i back to osaka. just one thing that made me inconvenience at that time, there were a group of chinese tourist that quite noisy, since they arrive late at night, it was kind of disturbing for me. actually the hotel not allowed us to speak and make noise in the sleeping area.
Very friendly and clean”
Excellent service, location, and cleanliness. If you came to Shell Nell with absolutely nothing, you'll still be fine. They provide you with a variety of shampoo, conditioner, body wash, facial cleansers; they also provide hair tie, cotton pad, q-tips, towel, wash cloth, hair comb, toothbrush/paste, sleepwear, etc! The capsule is spacious for one, as usual, you will hear other people but everyone is fairly good with being as quiet as possible; ear plugs are available. There is a luggage room where you can lock and keep your bigger luggage there. Everyone gets their own personal locker, probably can only fit small luggage at most. Men are on the first floor, only their key card has access to that, ladies on the second floor, only access to second floor. This place is cleaner than most hotel/motels I've been to. Staff is friendly. Location is great, 5-10 mins walk to the subway station and 10-15 min walk to Dotonburi - must go to place in Osaka.
Easy to get to, close to shopping areas!”
Easily accessible from the Namba Station line, we were super impressed with Shell Nell! The staff was friendly and helpful, the facilities were clean, and the capsules themselves were spacious. We were also given a few amenities to make our stay very easy. It was about 10 minutes walking to the top of Dotonburi and very close to many karaoke and game stations. I would recommend this to anyone passing through Osaka!
Clean, spacious capsule, friend staff, great location”
I had to try out capsule hotel just once. I really liked Shell Nell Namba. The staff was wonderful, the capsules were extremely spacious (though I am 5'1 and tiny). The blankets and pillows were so fluffy. For the female capsules they had at least 5 different shampoos you could use. I loved my experience here! I give it 5/5. The location was only 5-10 minute walk from the strip, very convenient.
Great location, friendly bilingual (trilingual?) staff”
Arrive KIX and depart for HK following day, I could have stayed at or near airport, but glad I chose Shell Nell Namba. Friendly staff who are most likely bilingual/trilingual, clean dormitory with no shoe policy, super convenient location to enjoy the taste of Osaka.
Best place to stay in Namba area”
If you’re a solo traveller and you want a safe place to stay, choose Shell Nell. It’s in a very good location. The place is near convenience stores, restaurants, pharmacy, and gadget stores. I commend the staff for being so helpful and friendly. They never hesitated to answer your questions. As for the amenities, I give it a big thumbs up. The y provide the stuff that you need to make your stay comfortable. You can also rent a pocket wifi for 500jpy/day for those who didn’t avail of any tourist sim. If ever I will go back to Osaka, I’ll probably stay here again.
Dear Esperlyn, Thank you for write review. Also, we appreciate for your great compliment about stay. Our staff feeling reward with your review. We look forward to seeing you anytime. Best regards, Kim Shell-Nell namba
Shell nell Namba never disappointed me”
Second time stayed here. This time I only stayed at Shell nell Namba for one night, and why I chose this place as the location is close to Namba Nankai station which it was quite convenience to get to the Kansai airport by Nankai Limited Express.
Very cheap, new and clean facilities, and well managed capsule hotel.”
Very cheap, new and clean facilities, and well-managed capsule hotel. Capsule rooms are extremely clean, lots of shower rooms so no waitings, Lawson CVS is next to the hotel. Subway Nippombashi Station, Namba Sennichimae and Kuromon Market is close to the hotel, and Dotombori and Subway Namba Station is affordable to walk(about 15 minutes). This hotel's best merit is "Kind and Helpful Staffs." I'm Korean, and there are many staffs who can speak Korean so it was very convenient to me. Staffs' English are also fluent so you'd have nothing to worry about the communications. And they helped me as they can do if there's anything inconvenient to me. The second best merit is the availability to store the luggages free of charge before check-in & after check-out times. Many of Osaka capsule hotels have restrictions to store them, so this part made my decision to stay in. Nankai Namba Station is very close so I recommend you to manage your luggage in hotel before & after your schedule.
Dear JOO Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Please call us if there is anything we can help you with. All the best Shell nell namba hotel
Highly value for your money”
My friend and I stayed at Shell Nell for a couple of days. Both of us r girls. E girls area is on the 2nd floor. Main Pros: 1) The was quite a few shower and toilet cubicles. E facilities are really clean (no hair in sight at the shower areas) as they clean it everyday. 2) They provide a new set of amenities 4 u everyday. E set includes pajamas, toothbrush set, plastic brush, Body towel, face towel, make up wipe/facial wipe, body sponge. 3) You have your own locker. Main Cons: 1) The capsule can feel a little stuffy at first but e capsule room is comfy enough. 2) There is only one USB a charging plug inside each capsule so you have to immediately charge your phone when you are back at the hotel so tht u can charge another device such as your portable charger/wifi before you sleep. 3) Your luggage have 2 b placed at designated “trunk” areas. It was quite troublesome to access our luggage as the common trunk area was at lvl 1. overall, for $35/night, we highly recommend
Dear Jolene. Thank you for taking the time to give us a perfect rating and for recommending our hotel to other travelers. We are continually trying to improve the variety and quality of our services that we offer. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope that you will consider us for your next trip! Sincerely, Shell*nell namba hotel
Best experience while staying in Osaka”
This is my first time sleeping in a capsule and it is a very good experience thanks to Shell Nell Namba! Their facility is very clean, with various kinds of amenities. They even lend pyjamas and towels for free. Staff are very friendly and helpful. Very recommended
Super cute and clean”
We wanted to experience capsule accomm while in Japan and this place did not disappoint. The staff were incredibly friendly and everything we needed, and more, was provided. Doing capsule accomm is easy to do here as a first timer. I slept well despite some excited young women giggling and faffing around at 2am, but earplugs are provided at the check in counter if you're a light sleeper. The bed was also quite hard but I just slept on top of the quilt for extra cushioning. I highly recommend Shell Nell for the location and price. Do it!
Hello Jessica Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely, Shellnell namba hotel
Value for money”
Absolutely love this place. Love the service they give. You literally can check in with no toiletries and Pjs for the night and they have everything covered for you. Stayed here for 4 nights. Each day I return to fresh Pjs and towels for the night. Though if you happen to bring a luggage bag that is huge, it might not fit in their little lockers. But its ok there is a trunk area to store that. Love it that it is near Kuromon Market too and a 10 min walk to Dotonburi. Overall we really enjoyed my stay here at Shell Nell.
Thank you so much for such a great review. We are try my best to provide our services, so we are really happy to see that reflected on your last visit. Thank you for your understanding with suitcase's inconvenience. Due to expensive location, we try to save rent expense to offer the best price for customer, so we are truly don't have large space. Hope to see great customer like you again. Thank you so so much! Sarah
Good Capaule Hotel”
It is a good capsule hotel. The good points for me include it's location, it's cleanliness and the private bathroom area. You can also leave your luggage in their storage room before the check-in time. On the negative side, you probably won't get a good night sleep due to the noise of the other guests. However, this is a criticism about capsule hotels in general, rather than a specific one about Shell Nell Namba.
Fantastic capsule hotel”
It's location is excellent--close to Namba and Nippombashi subway stations; Kuromon market; and Dotonbori. If coming from Umeda with luggage, get down Namba, get out exit 5, turn left and at the end of the block, turn left again; cross 2 streets to get to hostel. Getting off at Nippombashi from Umeda requires switching lines. On this trip, I booked 3 capsule hostels. this was the best in terms of facilities, cleanliness, amenities. The only downside (and it's rather unfortunate) is its staff. I requested a lower bunk. they said all were booked, but in those two nights I was there, at least 5 were never occupied. They also didn't seem very knowledgeable about supposedly routine matters like how to get to Dotonbori? Which line to take to Osaka castle? What time does subway close (if at all)? And I don't think it was a language issue. Don't get me wrong, they were friendly and accommodating, just not knowledgeable (perhaps they were new?). Property could've been perfect.
Thank you so much for your kind words, Duque. We really appreciate you taking the time out to share your experience with us. We would like to apologize for your negative experiences at our hotel. We would learn more about sight seeing destination and make thing right. We are so sorry for your inconvenience due to our new foreign staff who just have come to osaka for a short time. Thank you for your understanding and taking your time to bring this to our attention. We are looking forward to seeing you as our customer. Shell nell namba hotel
Great for connecting to Nankai train lines”
had an earthquake of 6.1 magnitude in Osaka, but hotel still operating with nary a difference. Japan is indeed amazing. the 8am jolt was shocking, but the unflappable country showed why they're the best. 5 minutes walk to Nankai Namba station. The rest of Namba a bit further off. But very clean everything, including toilets, showers, amenities, eating areas in the lobby, very modern capsule looks, more than make up the 10 minute walk to Takashimaya Namba
Dear Markos, Thank you for write review. There was pretty big earthquake in Osaka. But fortunately, there was no damage to customer or our hotel. And we appreciate for your great compliment. We'll try to provide better services next time. Best Regards, Kim Shell-Nell namba
I came to Osaka five times and stayed at many capsule hotels. This hotel is honestly the best location close to everything. Cosmetic shops, Namba, Dotombori, Takashimaya and restaurants. The best thing about this hotel is if you are staying consecutively for few days, you don’t have to check out at 1000. Unlike many other hotels, after 10AM, the hotel cleans the room however you can still stay. The only complaints I’ve got, there’s no coin laundry. I stayed for 6 nights no where to wash and hang my cloth. I would rate 10 if there’s a washing machine.
Thank you for the review. We don`t have a coin laundry. I`m sorry. But the nearby coin laundry is a 3-minute walk away. Please contact the reception during your next stay if you like. I look forward to seeing you again next time. Shellnell Namba
It was easy to locate. Bed is comfortable and place very clean. Love the facilities. ”
Besides being clean and accessible from the Namba station, it is clean and has good ambience. They even provided a bag of utilities including slippers, towels, cleansing lotion and toothbrush. There is even a dressing room to blow dry hair and to sit and do one's makeup. There are shampoos to choose from. The only thing is one has to climb a flight of steps to reach the rooms. Those with heavy luggage might find it testing. ;) Sound of Neighbours can be heard if they talk loudly. But overall, the experience is good and I will stay there again if I come Osaka.
Clean, Spacious and Great experience”
For travelers who wanted to try staying in capsule house, shell namba provides a good first time experience- clean facilities and it has everything you need for a short stay. The location is near to a market as well, which sells great local food in the morning.
400 meters to public transportation
Located in heart of Osaka
Free Wi-Fi in all rooms!