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27 Jun 2019
Thursday
28 Jun 2019
Friday
2 adults
1 room
Free Wi-Fi
Shenbaga Residency
No 432, Mahatma Gandhi Road, Muthialpet, Pondicherry City Center, Pondicherry, India, 605003
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Deluxe Room
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Shenbaga Residency Reviews
8.2
Excellent
/10
(285 reviews)See what guests said
8.8
Excellent"Kids were super excited with the duplex family room ."
Sharmilee
-
January 3, 2019
8.9
Excellent room comfort and qualityRecommended by 80% of guests
Things you’ll love about Shenbaga Residency
Things you'll love
Airport transfer
970 meters to the beach
Currency exchange
Free Wi-Fi in all rooms!
Excellent
Location
8.6
See map
Excellent location - 970 meters to the beach
Popular
Nearby
| Value for money | 7.9 |
| Distance to city center | 1KM |
| Location rating | 8.6 |
| Nearest airport | Puducherry Airport (PNY) |
| Distance to airport | 3.0 km |
Rooms available at Shenbaga Residency
8.9
Excellent
Room comfort & quality
Room photos and details
Princess Suite
...
- Room size: 55 m²/592 ft²
- City view
- 1 double bed
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Room photos and details
Duke Suite
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- Room size: 59 m²/635 ft²
- City view
- 1 double bed
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Room photos and details
Duplex Suite-2-Bedroom
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- Room size: 43 m²/463 ft²
- City view
- 2 double beds
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Room photos and details
Count Suite
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- Room size: 53 m²/570 ft²
- City view
- 1 double bed
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Room photos and details
Deluxe Triple Room
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- Room size: 42 m²/452 ft²
- City view
- 1 single bed and 1 double b...
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Room photos and details
Deluxe Room
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- Room size: 29 m²/312 ft²
- City view
- 2 single beds or 1 double b...
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Room photos and details
Basic Double/Twin
...
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Room photos and details
Basic Suite
...
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Room photos and details
Room Shared Bed
...
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Suite
...
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What people love about Shenbaga Residency
- 8.8Excellent
"Good, clean and reasonably priced."
Ravindran
|
June 28, 2018
- 10.0Exceptional
"Stay 1 night, good service, good hotel, super big room."
TENG B.
|
October 24, 2016
- 10.0Exceptional
"It was a pleasant stay."
Kuppusamy
|
June 15, 2016
9.2
Exceptional"Excellent location."
kiran
|
November 5, 2018
An overview
Well-positioned in Pondicherry City Center, Shenbaga Hotel and Convention Centre is the ideal point of departure for your excursions in Pondicherry. The excitement of the city center is only 1KM away. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Shenbaga Hotel and Convention Centre offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out can be enjoyed at the hotel.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, bathroom phone, cleaning products, linens, locker. The hotel offers an excellent variety of recreational facilities, including fitness center, outdoor pool, massage, pool (kids). Shenbaga Hotel and Convention Centre is your one-stop destination for quality hotel accommodations in Pondicherry.
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What they offer
9.6
Exceptional"My parents and I stayed in a mezze 4 pax room in this beauti..."
Sahil
|
December 17, 2018
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Popular facilities
- Fitness center
- Bar
- Swimming pool [outdoor]
- Restaurants
Languages spoken
- English
- Hindi
- French
- Tamil
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Sauna
- Swimming pool [outdoor]
- Massage
- Spa
- Tours
Dining, drinking, and snacking
- Bar
- Coffee shop
- Room service [24-hour]
- BBQ facilities
- Restaurant [halal]
- Breakfast [free]
- Restaurants
Services and conveniences
- Concierge
- Dry cleaning
- Safety deposit boxes
- Currency exchange
- Gift/souvenir shop
- Shops
- Daily housekeeping
- Laundry service
- Smoke-free property
- Doorman
- Luggage storage
- Smoking area
For the kids
- Family room
- Swimming pool [kids]
Access
- Check-in/out [express]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Rental car
- Valet parking
- Car park [free of charge]
- Shuttle service
- Car park [on-site]
- Taxi service
Available in all rooms
- Air conditioning
- In-room safe box
- Smoke detector
- Blackout curtains
- Internet access – wireless
- Soundproofing
- Closet
- Ironing facilities
- Telephone
- Clothes rack
- Linens
- Toiletries
- Coffee/tea maker
- Mini bar
- Towels
- Daily newspaper
- Non-smoking
- Wake-up service
- Desk
- Satellite/cable channels
- Wi-Fi [free]
- Free bottled water
- Seating area
- Hair dryer
- Shower
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Nearest essentials
Airports
Puducherry Airport (PNY)
3.0 km
Chennai International Airport (MAA)
121.2 km
Public transportation
Puducherry Railway Station
2.0 km
Marapalam Bus Stop
3.7 km
Hospital or clinic
Hemophilia Health Centre
3.7 km
Cash withdrawal
ATM
1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby
Popular landmarks
- Sri Manakula Vinayagar Temple - 890 m
- Pondicherry Museum - 1.09 km
- Church of Our Lady of the Immaculate Conception - 1.09 km
- Rock Beach - 1.25 km
- Seaside Promenade - 1.3 km
- French War Memorial - 1.34 km
- Eglise de Notre Dame des Anges - 1.49 km
- Basilica of the Sacred Heart of Jesus - 1.94 km
- Serenity Beach - 3.46 km
- Paradise Beach - 8.64 km
Nearby landmarks
- UTI Bank ATM - 200 m
- Sri Varadaraja Perumal Temple - 220 m
- La Casita House of Latin American Arts & Culture - 420 m
- Sri Aurobindo Handmade Paper Factory - 440 m
- Takla Makan - 490 m
- INTACH Heritage Centre - 490 m
- Tasmai, a Centre for Art & Culture - 680 m
- Art Antiqua - 680 m
- Kids World - 680 m
- Kargil War Memorial - 720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 2-7 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 8 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in and local residents.
- Due to maintenance work, The Swimming Pool will be closed From 22/06/2019 to 28/06/2019
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 12:00 PM
Check-out until: 11:00 AM
Getting around
Airport transfer fee: 4000 INR
Distance from city center: 1KM
Travel time to airport (minutes): 150
Extras
Breakfast charge (unless included in room price): 330 INR
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 8
Number of restaurants: 3
Number of rooms : 124
Room voltage: 220
Year property opened: 2015
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Announcements
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
Reviews of Shenbaga Residency from real guests
Provided by verified guests of 
Agoda Reviews (285)Booking.com Reviews (445)
8.2
/
10
Excellent
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Compare to other recommended properties
Best value!  Shenbaga Residency |  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 285 reviews 8.2 Location 8.6 | Good 206 reviews 6.9 Location 7.9 | Very good 133 reviews 7.9 Location 8.4 | Very good 115 reviews 7.9 Location 9.3 |
| Neighborhood | Pondicherry City Center | Pondicherry City Center | Pondicherry City Center | White Town / French Colony |
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Sri Manakula Vinayagar Temple
- Puducherry Railway Station is within 2 km
Marvelous staying...”
Extremely superb... My family members enjoyed a lot...
Dear Arullingam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.
Excellent hotel with amazing service!”
The location of the hotel is excellent, just 5 mins from Promenade beach. The room was super, staff is amazing. The breakfast menu was really great. All of us had different choices of food and everyone was happy. All required things were very close by to the hotel. Only thing I would suggest them is to put some notice to people about water savings in bathrooms.
Dear Swapnil, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.
Acceptable”
I would nvr wanna stay at this hotel any more. The staffs were not helpful and recharge us for things that was paid. The worst break fast. Their hotel towels looked very old and black stains. upon check out the staff said they dont have small notes to pay me back for something i paid for. Worst service and hotel
Dear Dashi, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman. Front Office Manager.
Clean and comfortable”
Walking distance (10 min) to North end of the beach, ask for top floor room with view to town and sea. Have not tried the food in their restaurant, many restaurants in town. Excellent pizza with marinated shrimp cheese and their local sauce, not very spicy at a local pizza place in town
Dear Christian, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.
Great value for money, strongly recommended option to stay in pondicherry”
Pros- walking distance to white town breakfast buffet is good cleanliness ample parking space which is difficult to find at other places in pondicherry Cons City view from rooms, not a significant issue as such
Dear Ms. Mahima, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.
cleanliness”
It was wonderful staying at the hotel but there are few suggestions.. a. work on the cleanliness of the bathroom as all the accesories were not in good condition and were rusted. b. Reception staff was really rude at the time of checkout as they blamed us for using the paid things kept in refrigrator. And i want to mention the excellent service by the staff of the dining area.They all were really friendly and courteous.
Dear Prem, Thank you for your feedback. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Thanks & Regards, Karthick Veerasimman. Front Office Manager.
The location of this hotel is fantastic and it has a large car park. But the staff are not efficien.”
Between 10am and 1 pm it’s total chaos at the reception! Check in takes time. They are stingy with tea and coffee packets in the room. While the property is good the management needs to pull up a lot!
Dear Nagapudi, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman. Front Office Manager.
Amazing hotel in Idyllic Puducherry ”
Shenbaga is an awesome hotel where your privacy is respected and your preferences duly noted. I had booked a triple occupancy room and didn’t have to ask for anything extra, be it a bed, towel or even a cup to make tea. Everything was beautifully arranged every single day of our stay. I would recommend Shenbaga to everyone visiting Puducherry...gives you your money’s worth and much more.
Dear Neeta, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.
Good, perhaps somethings could be better.”
Probably you could get something better for the same amount of money , but overall it was good stay. Location , staff and cleanliness were top notch. Thanks for the couple of hours of early check-in as we were quite tired after overnight trip in the bus.
Dear Imran, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.
Nice stay!”
The location is in the center of the town..The staff is very warm and friendly and helping.. ..and the food is just awesome! We appreciated the sambhar and the next day the chef came with the plate of sambhar masala and we were given a written receipe of the sambhar masala they make there , they even served us complimentary sugarcane payasam!!
Dear Neepam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.
Nice hotel!”
The refill of breakfast buffet items are a bit slow. We need to request the staff to refill most of the time. If there would have been balcony attached to the room, then it would have been awesome 4 star experience.
Dear Sanjeev, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.
One of the finest properties for Family”
My parents and I stayed in a mezze 4 pax room in this beautiful hotel. the property is situated just a kilometre away from the beach and the white town. The property is well maintained and the staff is very cordial. They have multiple amenities like gym, pool, bar, spa and an in-house restaurant. The room was pretty spacious, the only flaw is that it had just One bathroom whereas at times two bathrooms for 4 people is required. The restaurant had a wide variety of dishes to choose from at the breakfast buffet. The food in a la carte menu was also decently priced. All in all a very good stay and very happy customer.
Dear Sahil, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.
Awasome Stay!!!”
Shenbaga is premium hotel to stay @ white town entrance. My kid enjoyed the stay. Breakfast should have more options which should be taken care. Overall had a very nice time with family.
Dear Dinesh, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.
Nice & comfortable stay”
I stayed for 4 nights and I must say that they have maintained the hotel well. Hotel staff was friendly and curtius. Recommend for family travellers.
Dear Pankaj, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.
Perfect Accomodation”
Excellent location as everything is nearby ( walking or auto ride) . Rooms were just awesome, bathrooms very clean, hot shower was just heavenly , comfy bedding, buffet dinner is a must try, breakfast is just so yummyclious with the choices offered. Last but not the least, the staff were just impeccable with their professionalism and PR. Its just impossible to find any flaws. Prefect holiday, perfect accommodation and definitely value for money.
Vanakkam !!! Dear Ms. Sinita, Thanks a lot for your time to write a review about us. We are glad that you liked our hotel and services. Looking forward to serve you again. Thanks & Regards, Karthick Veerasimman Asst. Manager
Great location”
The hotel lies at a central location, the white town is a couple of minutes away(on a scooter). Auroville town is around 15 Kms away. You can find eateries, small shops, bike rentals just a walk away. There's a swimming pool on the 8th Floor which is open from 7 AM - 7 PM, not very deep (max: 4ft). Staff is cordial. The price is not economical in my opinion, for 2 nights stay for a deluxe two-bedroom without breakfast it had cost 8000 INR (approx).
Dear Anurag, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.
Unhygienic and Poor Management”
My room had cockroaches and after complaint they change my room but to my dismay, AC was not working, I had to call maintenance in the midnight, and AC didn't work. Manager had given me discount to compensate the trouble and suffering I had with my young kids. Very insensitive management.
Dear Kusum, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Thanks & Regards, Karthick Veerasimman. Front Office Manager.
Average stay ”
I had a uncomfortable stay with Shenbaga Hotel. They failed miserably in most of the parameters. First nd most important, staff courtesy. Except Archana (receptionist) no one was helpful or responded to my queries. When I made the reservations for two rooms instructions were clear that both the rooms are on double occupancy and the same was informed to Front office manager Rajesh however amenities were not placed properly for single occupancy. Post check in I saw multiple cockroaches roaming around with me in the room. TV not working. When I shared feedback just one associate came removed little colleague nd left. No apologize for the same. Immediately I came down to complaint duty manager about the TV he said contract not signed with government. Really !!! Fooling around with the customer. Next day missed to place complimentary water bottles. Another level service provided by your coffeeshop, call me will explain you. Super upset with Agoda as they responded my previous feedback.Bigno
Dear Harish, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman. Front Office Manager.
Not Value for Money”
It is a good hotel, but there are other hotel charging less & having similar facilities & are in better part of White town. It looks 4 star property from outside but rooms seem like 3 star property, I would have rather paid less & stayed in 3 star & would have got same feel. However the Staff is very good. Breakfast for Non Vegetarian is no that great. More of Egg dishes only for Non Veg Guests.
Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Thanks & Regards, Karthick Veerasimman. Front Office Manager.
Excellent”
Buffet breakfast was excellent. The simple lunch of home style prawn curry with mango and rice was to die for. Had requested for a higher floor while making reservations, but was given a room on the second floor, stating that on the upper floors, some maintenance was being carried out. The only problem we faced was that there was a lot of noise on the first night. The staff could not justify this. Otherwise all was good
Dear Jean, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.