Shenbaga Residency
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Shenbaga Residency

No 432, Mahatma Gandhi Road, Muthialpet, Pondicherry City Center, Pondicherry, India, 605003
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    Shenbaga Residency Reviews

    8.2
    Excellent
    /10
    (285 reviews)See what guests said
    8.8
    Excellent

    "Kids were super excited with the duplex family room ."

    Sharmilee

    -

    January 3, 2019

    8.9
    Excellent room comfort and quality
    Recommended by 80% of guests

    Things you’ll love about Shenbaga Residency

    Things you'll love

    • Airport transfer

    • 970 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.6
    See map
    Excellent location - 970 meters to the beach
    Popular
    Nearby
  • Sri Manakula Vinayagar Temple890 m
  • Pondicherry Museum1.09 km
  • Church of Our Lady of the Immaculate Conception1.09 km
  • Rock Beach1.25 km
  • Seaside Promenade1.3 km
  • French War Memorial1.34 km
  • Eglise de Notre Dame des Anges1.49 km
  • Basilica of the Sacred Heart of Jesus1.94 km
  • Serenity Beach3.46 km
  • Paradise Beach8.64 km
  • 5 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.9
    Distance to city center1KM
    Location rating8.6
    Nearest airportPuducherry Airport (PNY)
    Distance to airport3.0 km

    Rooms available at Shenbaga Residency

    8.9
    Excellent
    Room comfort & quality
    Princess Suite
    Princess Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Duke Suite
    Duke Suite
    ...
    • Room size: 59 m²/635 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Duplex Suite-2-Bedroom
    Duplex Suite-2-Bedroom
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 2 double beds
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    Count Suite
    Count Suite
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Basic Double/Twin
    Basic Double/Twin
    ...
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      Basic Suite
      Basic Suite
      ...
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        Room Shared Bed
        Room Shared Bed
        ...
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          Suite
          Suite
          ...
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            Have a question for Shenbaga Residency?

            What people love about Shenbaga Residency

            • 8.8
              Excellent

              "Good, clean and reasonably priced."

              Ravindran

              |

              June 28, 2018

            • 10.0
              Exceptional

              "Stay 1 night, good service, good hotel, super big room."

              TENG B.

              |

              October 24, 2016

            • 10.0
              Exceptional

              "It was a pleasant stay."

              Kuppusamy

              |

              June 15, 2016

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            More about Shenbaga Residency

            More about Shenbaga Residency

            9.2
            Exceptional

            "Excellent location."

            kiran

            |

            November 5, 2018

            An overview

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            What they offer

            9.6
            Exceptional

            "My parents and I stayed in a mezze 4 pax room in this beauti..."

            Sahil

            |

            December 17, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Reviews of Shenbaga Residency from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (285)Booking.com Reviews (445)
            8.2
            /
            10
            Cleanliness8.3
            Facilities7.9
            Location8.6
            Room comfort and quality8.9
            Service8.0
            Value for money7.9
            All languages
            All guests (285)
            All room types

            Show reviews that mention 

            Showing 134 verified guest comments
            12345
            10.0
            Exceptional
            Arullingam from India
            Family with young children
            Deluxe Room
            Stayed 1 night in October 2018

            Marvelous staying...”

            Extremely superb... My family members enjoyed a lot...

            Reviewed May 18, 2019

            Dear Arullingam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.

            Responded May 27, 2019
            Shenbaga Residency
            10.0
            Exceptional
            Swapnali
            Family with young children
            Deluxe Triple Room
            Stayed 3 nights in April 2019

            Excellent hotel with amazing service!”

            The location of the hotel is excellent, just 5 mins from Promenade beach. The room was super, staff is amazing. The breakfast menu was really great. All of us had different choices of food and everyone was happy. All required things were very close by to the hotel. Only thing I would suggest them is to put some notice to people about water savings in bathrooms.

            Reviewed May 04, 2019

            Dear Swapnil, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.

            Responded May 27, 2019
            Shenbaga Residency
            4.0
            Dashi from Singapore
            Family with young children
            Deluxe Room
            Stayed 1 night in April 2019

            Acceptable”

            I would nvr wanna stay at this hotel any more. The staffs were not helpful and recharge us for things that was paid. The worst break fast. Their hotel towels looked very old and black stains. upon check out the staff said they dont have small notes to pay me back for something i paid for. Worst service and hotel

            Reviewed April 28, 2019

            Dear Dashi, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman. Front Office Manager.

            Responded May 27, 2019
            Shenbaga Residency
            8.4
            Excellent
            Christian from Canada
            Couple
            Deluxe Room
            Stayed 2 nights in February 2019

            Clean and comfortable”

            Walking distance (10 min) to North end of the beach, ask for top floor room with view to town and sea. Have not tried the food in their restaurant, many restaurants in town. Excellent pizza with marinated shrimp cheese and their local sauce, not very spicy at a local pizza place in town

            Reviewed February 22, 2019

            Dear Christian, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.

            Responded February 22, 2019
            Shenbaga Residency
            8.0
            Excellent
            Mahima
            Couple
            Deluxe Room
            Stayed 2 nights in March 2019

            Great value for money, strongly recommended option to stay in pondicherry”

            Pros- walking distance to white town breakfast buffet is good cleanliness ample parking space which is difficult to find at other places in pondicherry Cons City view from rooms, not a significant issue as such

            Reviewed March 08, 2019

            Dear Ms. Mahima, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.

            Responded March 19, 2019
            Shenbaga Residency
            5.6
            Prem
            Family with young children
            Deluxe Room
            Stayed 1 night in May 2019

            cleanliness”

            It was wonderful staying at the hotel but there are few suggestions.. a. work on the cleanliness of the bathroom as all the accesories were not in good condition and were rusted. b. Reception staff was really rude at the time of checkout as they blamed us for using the paid things kept in refrigrator. And i want to mention the excellent service by the staff of the dining area.They all were really friendly and courteous.

            Reviewed May 07, 2019

            Dear Prem, Thank you for your feedback. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Thanks & Regards, Karthick Veerasimman. Front Office Manager.

            Responded May 27, 2019
            Shenbaga Residency
            7.6
            Very good
            Nagapudi
            Couple
            Deluxe Room
            Stayed 1 night in April 2019

            The location of this hotel is fantastic and it has a large car park. But the staff are not efficien.”

            Between 10am and 1 pm it’s total chaos at the reception! Check in takes time. They are stingy with tea and coffee packets in the room. While the property is good the management needs to pull up a lot!

            Reviewed May 04, 2019

            Dear Nagapudi, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman. Front Office Manager.

            Responded May 27, 2019
            Shenbaga Residency
            10.0
            Exceptional
            Neeta from India
            Family with teens
            Deluxe Triple Room
            Stayed 2 nights in February 2019

            Amazing hotel in Idyllic Puducherry ”

            Shenbaga is an awesome hotel where your privacy is respected and your preferences duly noted. I had booked a triple occupancy room and didn’t have to ask for anything extra, be it a bed, towel or even a cup to make tea. Everything was beautifully arranged every single day of our stay. I would recommend Shenbaga to everyone visiting Puducherry...gives you your money’s worth and much more.

            Reviewed February 22, 2019

            Dear Neeta, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.

            Responded February 22, 2019
            Shenbaga Residency
            9.2
            Exceptional
            Imran
            Couple
            Deluxe Room
            Stayed 3 nights in February 2019

            Good, perhaps somethings could be better.”

            Probably you could get something better for the same amount of money , but overall it was good stay. Location , staff and cleanliness were top notch. Thanks for the couple of hours of early check-in as we were quite tired after overnight trip in the bus.

            Reviewed February 21, 2019

            Dear Imran, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.

            Responded February 22, 2019
            Shenbaga Residency
            9.6
            Exceptional
            Neepam from India
            Family with teens
            Princess Suite
            Stayed 3 nights in January 2019

            Nice stay!”

            The location is in the center of the town..The staff is very warm and friendly and helping.. ..and the food is just awesome! We appreciated the sambhar and the next day the chef came with the plate of sambhar masala and we were given a written receipe of the sambhar masala they make there , they even served us complimentary sugarcane payasam!!

            Reviewed January 20, 2019

            Dear Neepam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.

            Responded February 22, 2019
            Shenbaga Residency
            8.8
            Excellent
            Sanjeev from India
            Couple
            Deluxe Room
            Stayed 2 nights in January 2019

            Nice hotel!”

            The refill of breakfast buffet items are a bit slow. We need to request the staff to refill most of the time. If there would have been balcony attached to the room, then it would have been awesome 4 star experience.

            Reviewed January 13, 2019

            Dear Sanjeev, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.

            Responded February 22, 2019
            Shenbaga Residency
            9.6
            Exceptional
            Sahil from India
            Family with teens
            Duplex Suite-2-Bedroom
            Stayed 1 night in December 2018

            One of the finest properties for Family”

            My parents and I stayed in a mezze 4 pax room in this beautiful hotel. the property is situated just a kilometre away from the beach and the white town. The property is well maintained and the staff is very cordial. They have multiple amenities like gym, pool, bar, spa and an in-house restaurant. The room was pretty spacious, the only flaw is that it had just One bathroom whereas at times two bathrooms for 4 people is required. The restaurant had a wide variety of dishes to choose from at the breakfast buffet. The food in a la carte menu was also decently priced. All in all a very good stay and very happy customer.

            Reviewed December 17, 2018

            Dear Sahil, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.

            Responded February 22, 2019
            Shenbaga Residency
            10.0
            Exceptional
            dinesh from India
            Couple
            Deluxe Room
            Stayed 1 night in February 2019

            Awasome Stay!!!”

            Shenbaga is premium hotel to stay @ white town entrance. My kid enjoyed the stay. Breakfast should have more options which should be taken care. Overall had a very nice time with family.

            Reviewed April 16, 2019

            Dear Dinesh, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.

            Responded April 23, 2019
            Shenbaga Residency
            9.2
            Exceptional
            Pankaj from India
            Family with young children
            Deluxe Room
            Stayed 4 nights in March 2019

            Nice & comfortable stay”

            I stayed for 4 nights and I must say that they have maintained the hotel well. Hotel staff was friendly and curtius. Recommend for family travellers.

            Reviewed April 14, 2019

            Dear Pankaj, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.

            Responded April 23, 2019
            Shenbaga Residency
            10.0
            Exceptional
            Sinita from Malaysia
            Group
            Duplex Suite-2-Bedroom
            Stayed 2 nights in December 2017

            Perfect Accomodation”

            Excellent location as everything is nearby ( walking or auto ride) . Rooms were just awesome, bathrooms very clean, hot shower was just heavenly , comfy bedding, buffet dinner is a must try, breakfast is just so yummyclious with the choices offered. Last but not the least, the staff were just impeccable with their professionalism and PR. Its just impossible to find any flaws. Prefect holiday, perfect accommodation and definitely value for money.

            Reviewed February 04, 2018

            Vanakkam !!! Dear Ms. Sinita, Thanks a lot for your time to write a review about us. We are glad that you liked our hotel and services. Looking forward to serve you again. Thanks & Regards, Karthick Veerasimman Asst. Manager

            Responded May 31, 2018
            Shenbaga Residency
            7.6
            Very good
            Anurag
            Group
            Deluxe Room
            Stayed 2 nights in April 2019

            Great location”

            The hotel lies at a central location, the white town is a couple of minutes away(on a scooter). Auroville town is around 15 Kms away. You can find eateries, small shops, bike rentals just a walk away. There's a swimming pool on the 8th Floor which is open from 7 AM - 7 PM, not very deep (max: 4ft). Staff is cordial. The price is not economical in my opinion, for 2 nights stay for a deluxe two-bedroom without breakfast it had cost 8000 INR (approx).

            Reviewed April 13, 2019

            Dear Anurag, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your feedback regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman Front Office Manager.

            Responded April 23, 2019
            Shenbaga Residency
            4.4
            Kusum from India
            Family with young children
            Deluxe Room
            Stayed 2 nights in February 2019

            Unhygienic and Poor Management”

            My room had cockroaches and after complaint they change my room but to my dismay, AC was not working, I had to call maintenance in the midnight, and AC didn't work. Manager had given me discount to compensate the trouble and suffering I had with my young kids. Very insensitive management.

            Reviewed March 22, 2019

            Dear Kusum, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Thanks & Regards, Karthick Veerasimman. Front Office Manager.

            Responded March 22, 2019
            Shenbaga Residency
            5.2
            Harish from India
            Couple
            Deluxe Room
            Stayed 2 nights in March 2019

            Average stay ”

            I had a uncomfortable stay with Shenbaga Hotel. They failed miserably in most of the parameters. First nd most important, staff courtesy. Except Archana (receptionist) no one was helpful or responded to my queries. When I made the reservations for two rooms instructions were clear that both the rooms are on double occupancy and the same was informed to Front office manager Rajesh however amenities were not placed properly for single occupancy. Post check in I saw multiple cockroaches roaming around with me in the room. TV not working. When I shared feedback just one associate came removed little colleague nd left. No apologize for the same. Immediately I came down to complaint duty manager about the TV he said contract not signed with government. Really !!! Fooling around with the customer. Next day missed to place complimentary water bottles. Another level service provided by your coffeeshop, call me will explain you. Super upset with Agoda as they responded my previous feedback.Bigno

            Reviewed March 04, 2019

            Dear Harish, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman. Front Office Manager.

            Responded March 19, 2019
            Shenbaga Residency
            6.8
            Good
            Jewelliana
            Couple
            Deluxe Room
            Stayed 1 night in February 2019

            Not Value for Money”

            It is a good hotel, but there are other hotel charging less & having similar facilities & are in better part of White town. It looks 4 star property from outside but rooms seem like 3 star property, I would have rather paid less & stayed in 3 star & would have got same feel. However the Staff is very good. Breakfast for Non Vegetarian is no that great. More of Egg dishes only for Non Veg Guests.

            Reviewed February 27, 2019

            Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Thanks & Regards, Karthick Veerasimman. Front Office Manager.

            Responded March 19, 2019
            Shenbaga Residency
            8.8
            Excellent
            Jean
            Solo traveler
            Deluxe Room
            Stayed 2 nights in October 2018

            Excellent”

            Buffet breakfast was excellent. The simple lunch of home style prawn curry with mango and rice was to die for. Had requested for a higher floor while making reservations, but was given a room on the second floor, stating that on the upper floors, some maintenance was being carried out. The only problem we faced was that there was a lot of noise on the first night. The staff could not justify this. Otherwise all was good

            Reviewed November 03, 2018

            Dear Jean, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We look forward to seeing you on your next trip to Shenbaga! Thanks & Regards, Karthick Veerasimman.

            Responded February 22, 2019
            Shenbaga Residency
            12345
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            Shenbaga Residency
            |Excellent 8.2
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            Experiences on Agoda. Because your room is just the beginning.

            • Excellent location
            • Sri Manakula Vinayagar Temple
            • Puducherry Railway Station is within 2 km