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Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort

Removed from saved list

8.7

Excellent

2,185 reviews

2,185 reviews

Beach39
View32
Housekeeping32
See map

9.3

Exceptional

Location rating score

Exceptional location - 10 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kuta Beach

10 m

Cinema XXI Beachwalk

110 m

Cinemaxx Lippo Mall Kuta

110 m

Beachwalk Shopping Center Kuta

110 m

Beachwalk Shopping Mall

130 m

Popular landmarks
Waterbom Bali

1.2 km

Seminyak Beach

3.6 km

Sanur Beach

9.1 km

Nusa Dua Beach

10.3 km

Tanah Lot Temple

14.1 km

Closest landmarks
Velvet Restaurant & Hypnotized Club

130 m

Mai Mai Tourist Information

150 m

Royal Farma

250 m

Centerstage Lobby Bar

390 m

Endless Summer

430 m

Sheraton Bali Kuta Resort

Jalan Pantai Kuta, Kuta, Bali, Indonesia, 80361 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuta part of Bali, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sacred Monkey Forest Sanctuary as well as Kuta Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Bali

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

4 travelers have booked today.

Value for money8.1
Distance to city center0.00 Km
Location rating9.3
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport3.2 km

Rooms available at Sheraton Bali Kuta Resort

Excellent
Room comfort & quality

8.8

Guest room, 1 King, Balcony
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite, 1 King, Oceanfront, Balcony
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, Partial ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, Ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite, 1 King, Ocean view, Balcony
...
  • Room size: 63 m²/678 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, Balcony
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Guest room, 2 Double, Partial ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 double bed
Enter dates to see prices
Guest room, 2 Double, Ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 double bed
Enter dates to see prices
Guest Room
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed or 2 double beds
Enter dates to see prices
Suite with Ocean Front
...
  • Room size: 100 m²/1076 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sheraton Bali Kuta Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 215000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton Bali Kuta Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Bali Kuta Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Bali Kuta Resort. Adults can enjoy breakfast offered with an additional charge of 290400 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests.

Can special events be hosted at Sheraton Bali Kuta Resort?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sheraton Bali Kuta Resort. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Sheraton Bali Kuta Resort?

On-site venues and convenient event services make Sheraton Bali Kuta Resort an ideal choice for hosting events such as corporate events and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Sheraton Bali Kuta Resort?

Restaurants including The Naughty Duck, Cupbop and Dongs Subways station are popular in Sheraton Bali Kuta Resort’s neighborhood which is known as Kuta.

What popular shopping places are close to Sheraton Bali Kuta Resort?

Located in the Kuta area, Sheraton Bali Kuta Resort is close to great shopping choices like Jalan Legian, Alta Moda Fabric Store and Tailor and Ketut Art Shop 14.

What are popular attractions near Sheraton Bali Kuta Resort?

Guests at Sheraton Bali Kuta Resort can easily visit DMZ Bali 3D Art Museum and Delta Spa located in the Kuta area.

What popular beaches are close to Sheraton Bali Kuta Resort?

Guests at Sheraton Bali Kuta Resort can easily visit Legian Beach in the Kuta area.

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See map

Explore the neighborhood

What people love about Sheraton Bali Kuta Resort

  • 10

    Exceptional
    Location

    "Nice stay and good place located next to beach!!!"

    Vijay

    |

    July 13, 2022

  • 10

    Exceptional
    Staff 

    "Appreciated that the staff, were attentive and always calling us by name."

    Johanan

    |

    June 21, 2022

  • 9.6

    Exceptional
    Spaciousness

    "The room is big for a family."

    Rhein

    |

    June 19, 2022

Overall rating:

8.7

Excellent
2,185 reviews
Cleanliness
8.9
Facilities
8.6
Location
9.3
Read all reviews >
What travelers say they love:
Location is perfectly matched with my requirements.
Sampath from Sri Lanka
Solo traveler
More about Sheraton Bali Kuta Resort

More about Sheraton Bali Kuta Resort

Sheraton Bali Kuta Resort

Take everything available in Bali with a comfort stay at Sheraton Bali Kuta Resort.
Sheraton Bali Kuta Resort offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Bali.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Sheraton Bali Kuta Resort is furnished and equipped with handy amenities. Some rooms at Sheraton Bali Kuta Resort are equipped with air conditioning for your convenience. Some rooms at Sheraton Bali Kuta Resort include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sheraton Bali Kuta Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Sheraton Bali Kuta Resort offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like surfing. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Bali during your stay at the hotel. Keep your vacation simple, with a visit to Kuta Beach just 110 m away, where the ocean breeze makes you instantly feel relaxed.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Beach

89 mentions

Swimming Pool

47 mentions

Breakfast

37 mentions

Housekeeping

28 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Italian
  • Japanese
  • Malay

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Surfing lessons
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Food delivery
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Iron and ironing board
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

The Lounge

  • No additional information available

Feast Restaurant

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Bene Italian Kitchen

  • Cuisine: Italian
Location
Jalan Pantai Kuta, Kuta, Bali, Indonesia, 80361
Exceptional
Location

9.3

Airports

  • Ngurah Rai International Airport (DPS)
    3.2 km 26 min drive
  • Banyuwangi Airport (BWX)
    101.8 km

Public transportation

  • Tegal Sari Bus Terminal
    7.5 km 27 min drive
  • Bemo Gunung Agung Bus Terminal
    8.2 km 31 min drive

Hospital or clinic

  • Royal Farma
    250 m

Shopping

  • Beachwalk Shopping Center Kuta
    110 m 2 min walk

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Kuta Beach
    10 m
  • Waterbom Bali
    1.2 km
  • Seminyak Beach
    3.6 km
  • Sanur Beach
    9.1 km
  • Nusa Dua Beach
    10.3 km
  • Tanah Lot Temple
    14.1 km
  • Uluwatu Temple
    15.5 km
  • Sacred Monkey Forest Sanctuary
    24.2 km
  • Campuhan Ridge Walk
    25.6 km
  • Tegallalang Rice Terrace
    33.8 km

Nearby landmarks

  • Kuta Beach
    10 m
  • Cinema XXI Beachwalk
    110 m
  • Cinemaxx Lippo Mall Kuta
    110 m
  • Beachwalk Shopping Center Kuta
    110 m
  • Beachwalk Shopping Mall
    130 m
  • Velvet Restaurant & Hypnotized Club
    130 m
  • Batik Danar Hadi
    140 m
  • Mai Mai Tourist Information
    150 m
  • Royal Farma
    250 m
  • Pura Batu Bolong
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee215000 IDR
  • Distance from city center0.00 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)290400 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 203
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2019

Parking

  • Daily parking fee0 IDR
Property announcements

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

Reviews of Sheraton Bali Kuta Resort from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.6
Location9.3
Room comfort and quality8.8
Service8.8
Value for money8.1
High score for Bali
Rating
9+ Exceptional (520)
8-9 Excellent (254)
7-8 Very Good (229)
6-7 Good (65)
<6 Below Expectation (74)
Time of the year
Mar - May (317)
Jun - Aug (336)
Sep - Nov (244)
Dec - Feb (245)
All guests (1,539)
All room types
All languages

Show reviews that mention 

Showing 1,142 verified guest comments
12345
9.0
Exceptional
Philippe from Indonesia
Couple
Stayed 2 nights in March 2014

Great location, quiet, good for couples.”

Great location, very interesting architecture, great service and staff.

We chose this hotel because of two main reasons...the location and the architecture. We wanted a nice hotel that was in the heart of Kuta Beach (because of surfing). We had a great stay at the Sheraton Bali Kuta Resort. The location was great, a big mall downstairs in case you needed anything. The beach was across the street, shops right around the corner, and a short car ride to Seminyak and other neighborhoods. The hotel is small and has a boutique feeling..so the staff was very attentive. Happy to see that the gym was 24 hours. The room was clean and well designed with a large bathroom. I felt that the pool could have been bigger and more impressive with a larger area to lounge around. I felt for a hotel of this size, the pool area was too small.

Reviewed March 30, 2014

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9.7
Exceptional
Nicolas from South Africa
Family with young children
Stayed 1 night in January 2015

Wonderful experience”

Fantastic location,efficient to the point staff,comfortable ambiance

Having stayed at a number of hotels in Bali a few more expensive than the Sheraton we arrived at the Sheraton in Kuta . Professional welcome( Bali Style). An absolutely flawless check-in ( even though they could not confirm our reservation or payment). The rooms were spotless and comfortable. I was impressed with the architecture and we had a good feeling every time we entered the hotel . Also one of the few upper class hotels in Bali where we felt we got our value for the money as we had been disappointed at another hotel that we paid almost double the amount the hotel was good but an absolute rip off. Good security except for one time when we entered the hotel without anyone around at one of the entrances. The rest of the family actually suggested that we spend the rest of our holiday at the Sheraton, unfortunately we had already prepaid at other hotels much to their disappointment.

Reviewed February 02, 2015

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9.6
Exceptional
Sudip from India
Couple
Guest room, 1 King, Balcony
Stayed 1 night in March 2019

Luxury at the Best”

We stayed at Sheraton Bali Kuta resort for one night for relaxation before ending our holidays in Bali. Perfect location, lovely service. its a perfect hotel to spend time in Kuta with family and friends with lovely amenities and great rooms with views. Walking around around the hotel is little confusing at first and the staff is very helpful.

Reviewed March 17, 2019

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9.3
Exceptional
AILEEN from Philippines
Family with young children
Stayed 3 nights in May 2013

Great stay near the beach”

Clean, comfy and central

We had a great stay at Sheraton Bali Kuta. We got an ocean view room with balcony with 2 double beds, perfectly comfy. The room interiors are modern, not Balinese but we didn't mind as it looks clean and new. I liked that you just have to waive the key card on the door sensor. Loved the double wash basins in the bathroom. Infinity pool has great views. Fitness center is open 24 hours. The lobby looks grand. We were welcomed with drinks & frangipani flowers from a costumed Balinese lady. This hotel is connected to Beachwalk mall, convenient for a bit of shopping & dining with sea views. Loved the Luna Negra restaurant below this hotel for late night dining.

Reviewed June 08, 2013

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9.3
Exceptional
Anton from Indonesia
Couple
Stayed 3 nights in October 2013

The Hidden Gem in Saturated Kuta”

great room, excellent service, superb location

The best hotel I stayed so far and we have decided that we will definitely go back to Sheraton Kuta again if we are going to Bali in future. The sunset view from the restaurant and the lobby is superb, staff service is never seen before in our experience and the room is just lovely. Upon arrival, we are greeted with fresh towel, drinks and flowers. On top of that, a basket of fruits were delivered to our room and we have been refreshed with delicious cakes everyday! Pampered and blessed! There are downsides though, deluxe ocean view is not the best if you want an optimal scenery of Kuta beach (there is a reason people pay for ocean view suite). We did experience shower that cannot stop dripping on the 3rd night and one of the bathroom sliding doors didn't work. However, the staffs are very quick to fix and even gave us a sweet letter of notification. Concierge is extremely friendly. Hotel is just seconds away from food (the hotel is integrated with Beachwalk shopping mall) and the cleanliness of the room is simply fabulous. I would love to stay here forever!

Reviewed October 17, 2013

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10.0
Exceptional
JOO from Singapore
Couple
Guest room, 1 King, Ocean view, Balcony
Stayed 6 nights in January 2020

Excellent location, attentive staff!”

It was a wonderful stay at Sheraton Bali Kuta beach. The staff were very accommodative and helpful. Attend to our every need. The location, while in the congested Kuta area, was much mitigated by the fact that Sheraton was a big hotel with ample packing space and hinterland, making it an oasis in the usually crowded Kuta beach strip.

Reviewed February 05, 2020

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Hi JOO, Thank you for choosing the Sheraton Bali Kuta Resort for your recent travels to Kuta. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.” We hope that the wonderful memories last a lifetime and we all look forward to welcoming you back to your home at Sheraton Bali Kuta Resort on your next visit to Bali. Sincerely, Marie Browne General Manager

Responded April 08, 2020
Sheraton Bali Kuta Resort
9.3
Exceptional
Christina from Indonesia
Family with young children
Stayed 2 nights in November 2014

New hotel”

Great location, 0 km from Beach walk, very kind & smart service, The room is clean

We had a great time during stay In this hotel (21-23 November 2014). And I'll spend my weekend at Sheraton Bali Kuta resort again for this weekend (16-18 Jan 2015). Recomended hotel with great location !

Reviewed January 15, 2015

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9.2
Exceptional
Vikram from India
Couple
Stayed 2 nights in July 2018

Exceptional view and facilities”

This Sheraton property is situation bang on the Kuta beach (separated by the main road, but sitting in the room you won't see the road. They have constructed the hotel at such an elevation to ensure that). The ocean front rooms on the 4th floor offer an out of the world view of the ocean and the waves rushing to the shore. The airport is on the left, so you can also see landings. The landing strip is directly connected to the Ocean, so it looks like the flights are landing in the ocean. There is no mention required of the facilities provided by Sheraton in terms of the toiletries, room etc. They are top notch. All these things aside, the view from ocean front room is unbeatable and if you intend to book this property, book something only if you get an ocean view. I don't see much sense in paying such an amount for a non ocean view room.

Reviewed July 21, 2018

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9.0
Exceptional
franky from Indonesia
Family with teens
Stayed 2 nights in July 2013

A great place for my family holiday”

The best things were room, the beach view through the window and balcony, and the fact that it is located in Kuta beach area and beside one of the best shopping mall in Kuta.

I, my wife and my 13 years old daughter spent 3 days 2 nights for holidays. It was our first time staying in this hotel. Since the arrival, we've felt so positive with the hotel situation and the hospitality of the staffs. The hotel received us in a big desk instead of a reception counter, i felt they treated us as important persons. Since we arrived a little earlier (09.30,) we were pleased to wait in a big lobby with a big open balcony, while our room was prepared. It gave us a pleasure of 10 minutes waiting while we took some pictures in the balcony with a very beautiful view of the pool and the beach before a friendly staff brought us the room key and guide us to the room. We found our bags had been delivered in to the room. The room is large, clean and have a simple and modern interior design. The bed was superb and the bathroom was clean and bigger then most hotel bathrooms. The other great thing we enjoyed was the room balcony with a set of furniture comforted us viewing the beautiful Kuta beach and the ocean. Finally, we were also grateful staying there for it's close access to one of the best shopping mall in Bali, The Beachwalk Mall. It saved our time in buying some souvenirs. We enjoyed our holidays in Bali and planned to come again on the next vacation.

Reviewed July 23, 2013

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9.6
Exceptional
Zubair from Bangladesh
Couple
Stayed 2 nights in August 2018

Amazing Stay”

Well I was planning to go to lombok during the time I stayed but due to natural calamities I opted out and I booked for staying at Sheraton and I am glad I did. Before check-in I wanted to keep my heavy luggages in the hotel for nearly 4 nights as I was going to visit Nusa Islands and I mailed the hotel regarding it and that I was allowed and was really pleased by their reply and also their behaviour. On the day of check in, the room was ready and it was fast. The view from the balcony of the room was amazing. House Keeping cleaned the room like it was never used before and the surprise for my honeymoon was fantastic, it was something to cherish forever. My wife was so very happy and she kept smiling about it for the entire time. The breakfast was superb, so far the best breakfast I had in Kuta. Each and everyone was pleasant and spoke to us with a smile and had a helping attitude. Wish I could stay a bit longer. The location of the hotel is something great. The view from the lobby/poo

Reviewed August 30, 2018

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8.7
Excellent
Arbi from Malaysia
Couple
Stayed 3 nights in May 2013

More than words can say..”

Nice hotel layout and design, clean and privacy

After we have decided to stay at Sheraton Kuta and did hotel booking, I still having a feeling whether we had make a right choice or not. Only when I reached the hotel (from airport it was about 30 minutes drive) all those doubt feeling was suddenly changed to an impressive feeling. All starts with the best - front staff services, modern style deluxe ocean view room, prompt response on any query or request, and very clean hotel ambient. As we arrived the hotel before the normal check-in time, the front staff was so accomodating to ensure we can get our room faster and the offered us the welcoming drink at the lobby lounge. My husband and I ordered ice cappuccino that for me it is one of the best in the world..The hotel is situated at the heart of Kuta town but somehow the hotel layout has resulted a privacy and peaceful environment. In fact that were what we are looking for - a peaceful stay, convenient for beach walk, shopping and sunset view.

Reviewed June 04, 2013

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9.0
Exceptional
Hoi from Hong Kong SAR, China
Family with young children
Stayed 1 night in November 2013

Relax”

New, Clear and beautiful

Sheraton Bali Kuta Resort is very nice, it is new and clear. Nearby Kuta beach and there is a very nice view. The design of the hotel is smart.

Reviewed November 27, 2013

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9.0
Exceptional
benoit from France
Couple
Stayed 2 nights in August 2014

Superb comfortable bed”

centrally located, close to the airport, great room

Sheraton Bali was amazing (apart from the madness traffic). We were given a nice room but not entirely ocean view which was pretty sad. The room was great with spacious bathroom. The mattress was very comfortable and we had a king size bed. Breakfast in the hotel is good. They have a pretty good churros! We also ordered Nasi Goreng (room service) and it was so delicious! Overall, we are very happy with the stay in Sheraton and will never hesitate to return :)

Reviewed August 18, 2014

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10.0
Exceptional
Boey from Singapore
Couple
Stayed 4 nights in April 2014

A Great Stay”

Location, Cleanliness & Good Bed

This was our 1st trip to Bali, I choose Sheraton Hotel because it was a brand name that I trust, and also basing on the great reviews I decided to give this a try. And with no regrets. The stay was great, the ocean view was awesome, in the night we could hear the waves, a drink on the balcony & watching the sun set was so relaxing. The environment was quiet & peaceful, even with the occasional shouts from the children nearby, it was surprisingly a very restful experience. I truly felt rejuvenated after my 4 hand massage at the Shine Spa. The massage choreography was well tot through, no confusion at all as the 2 masseurs synchronized their movements very well. I recommend that you try this.

Reviewed May 01, 2014

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8.4
Excellent
JOHANES from Indonesia
Family with young children
Stayed 3 nights in July 2016

Most comfortable 5 star hotel around Kuta Bali”

Sheraton Bali Kuta Resort is located in central fame Kuta beach in Bali, which are located directly connected to a shopping center that provides basic needs for our vacation such as food, clothing, toys for children, spa, beauty salon and entertainment venues.

Reviewed July 09, 2016

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9.6
Exceptional
Jelle from Philippines
Couple
Guest room, 1 King, Partial ocean view, Balcony
Stayed 2 nights in December 2019

Exceptional”

It was a great experience when we stayed at Sheraton Kuta Bali. For me, everything was perfect. The hotel is connected to the Beachwalk Shopping Center, which we love. We also love the infinity pool. The bed is so cozy too! We’ll definitely stay again here when we go back to Bali.

Reviewed December 16, 2019

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9.7
Exceptional
Novianus from Indonesia
Family with young children
Stayed 3 nights in July 2013

Nice Vacation”

Room, location & view

We stayed in Sheraton Kuta for 3 nights after spent long trip drive from Pemuteran Village, Buleleng. It took us about 4 hours to arrive Kuta then found nice and comfortable room and welcomed by a friendly staff at Sheraton Kuta. We really enjoy stayed in this Hotel and would recommend it to our friend and colleagues.

Reviewed July 19, 2013

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10.0
Exceptional
Jasmine from Australia
Couple
Stayed 1 night in February 2017

Amazing ”

We love staying here, the staff are so lovely and helpful and they are always Willing to go above and beyond for us. We consider Sheraton Kuta our favourite hotel in Bali.

Reviewed February 25, 2017

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8.0
Excellent
cherly from Malaysia
Couple
Stayed 3 nights in September 2013

I have great staying at this resort”

nice ocean view + large room + in centre area

I had booked 3 nights in sheraton bali kuta resort with husband. This resort was giving me good staying. I extend 5 more nights when my check out date , i dun wish to left here. Staff here was very friendly and helpful. There have in room wifi also.

Reviewed September 12, 2013

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8.0
Excellent
Susanty from Indonesia
Couple
Stayed 3 nights in October 2013

New hotel but good service and location”

Spacious room, nice spa/wellness, availability of hbo/cnn/axn

It was our first time staying at Sheraton Bali Kuta Resort. We would normally avoid Kuta area considering it's craziness but to our amazement, you wouldn't feel the craziness once you are inside the hotel.

Reviewed December 11, 2013

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