Sheraton Bali Kuta Resort
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 Sheraton Bali Kuta Resort
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8.7
Excellent
/10
(2321 reviews)See what guests said
Beach34
View26
Housekeeping24
See map
9.2
Exceptional
Location rating score
Exceptional location - 60 meters to the beach
Popular neighborhood
Parking
FREE
  • Kuta Beach230 m
  • Waterbom Park1.17 km
  • Tanah Lot Temple14.07 km
  • Uluwatu Temple15.47 km
  • Sacred Monkey Forest Sanctuary24.21 km
  • Devil's Tears28.73 km
  • Taman Tirta Gangga57.19 km
  • Mount Batur57.56 km
  • Sekumpul Waterfalls60.13 km
  • Menjangan Beach92.94 km
  • 5-star Resort
    Free Wi-Fi
    2018

    Sheraton Bali Kuta Resort

    Jalan Pantai Kuta, Kuta, Bali, Indonesia, 80361 - See map
    "Everything is great, the staffs are polite and helpful, facilities are well maintained, location is great too."
    Tzer C. - June 9, 2018
    Exceptional reputation
    Recommended by 94% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent comfort
    8.8 room quality and comfort
    Excellent service
    8.7 rating for service
    • Airport transfer

    • 60 meters to the beach

    • Currency exchange

    • Located in heart of Bali

    • Free Wi-Fi in all rooms!

    Your dates are popular among travelersUsers are booking a place in Bali every 2 minutes on Agoda.com
    Value for money8.0
    Distance to city center0.00 Km
    Location rating9.2
    Nearest airportNgurah Rai International Airport (DPS)
    Distance to airport2.9 km

    Rooms available at Sheraton Bali Kuta Resort

    8.8
    Excellent
    Room comfort & quality
    Deluxe, Guest room, 2 Double, Balcony
    Deluxe, Guest room, 2 Double, Balcony
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 2 double beds
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    Deluxe, Guest room, 1 King, Balcony
    Deluxe, Guest room, 1 King, Balcony
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean Front Suite, Suite, 1 King, Oceanfront, Balcony
    Ocean Front Suite, Suite, 1 King, Oceanfront, Balcony
    ...
    • Room size: 100 m²/1076 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Ocean Facing, Guest room, 1 King, Balcony
    Deluxe Ocean Facing, Guest room, 1 King, Balcony
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Ocean View, Guest room, 1 King, Balcony
    Deluxe Ocean View, Guest room, 1 King, Balcony
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Presidential Suite, Suite, 1 King, Oceanfront, Balcony
    Presidential Suite, Suite, 1 King, Oceanfront, Balcony
    ...
    • Room size: 265 m²/2852 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean View Suite, Suite, 1 King, Ocean view, Balcony
    Ocean View Suite, Suite, 1 King, Ocean view, Balcony
    ...
    • Room size: 63 m²/678 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Ocean View, Guest room, 2 Double, Balcony
    Deluxe Ocean View, Guest room, 2 Double, Balcony
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 double bed
    Enter dates to see prices
    Deluxe Ocean Facing, Guest room, 2 Double, Balcony
    Deluxe Ocean Facing, Guest room, 2 Double, Balcony
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 double bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sheraton Bali Kuta Resort?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sheraton Bali Kuta Resort?

    Sheraton Bali Kuta Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of IDR 215000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Bali Kuta Resort also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Sheraton Bali Kuta Resort has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Sheraton Bali Kuta Resort?

    Sheraton Bali Kuta Resort does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    Explore the neighborhood

    What people love about Sheraton Bali Kuta Resort

    • 9.2
      Exceptional
      Location

      "Good location and right smack in the middle of shopping area."

      Han L.

      |

      November 27, 2018

    • 8.0
      Very good
      Spaciousness

      "The rooms are spacious & the bathroom was huge."

      Linda

      |

      July 8, 2018

    • 9.6
      Exceptional
      Staff 

      "The staffs are really friendly and helpful."

      adeline

      |

      August 28, 2017

    Property ranking|Compared to 26,357 Bali properties
    See all rankings
    Location score
    9.2/10
    Cleanliness score
    8.9/10
    Room comfort score
    8.8/10
    Service score
    8.7/10
    Better than
    99
    %
    of Bali properties
    Better than
    99
    %
    of Bali properties
    Better than
    99
    %
    of Bali properties
    Better than
    98
    %
    of Bali properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:

    8.7

    Excellent
    2,321 reviews
    Cleanliness
    8.9
    Facilities
    8.6
    Location
    9.2
    Read all reviews >
    What travelers say they love:
    Location was good, just one road to the beach with superb wa...
    Jian F. from Singapore
    Family with young children
    More about Sheraton Bali Kuta Resort

    More about Sheraton Bali Kuta Resort

    Sheraton Bali Kuta Resort is situated in the center of Pantai Kuta and the only 5-star resort in Kuta which offers rooms with a stunning ocean view. The resort is adjacent to the Beachwalk Shopping Mall which is considered as the finest mall on the island. Additionally, Sheraton Bali Kuta Resort is easy accessible from Bali Ngurah Rai International Airport since it is located only six kilometers away, and considered as the perfect place to celebrate your holiday. Guests are able to make a selection from 203 rooms and suites with offers ranging from having a private balcony, open air terrace, outdoor pool, and exceptional ocean view. For an utmost experience, a two-story ocean view Presidential Suite is available where guests are welcomed to be fascinated by the Balinese interior design. Sheraton Bali Kuta Resort is willing to greet all guests for real relaxation in the supreme accommodation and exclusive restaurants available to meet a wide range of guests’ preferences.

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    Most talked about facilities

    Beach
    89 mentions
    Swimming Pool
    47 mentions
    Breakfast
    37 mentions
    Housekeeping
    28 mentions

    What they offer

    8.0
    Very good
    Breakfast

    "Loved the buffet breakfast, great variety & very fresh."

    Linda

    |

    July 8, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian

    Restaurants on site

    Feast Restaurant
    Cuisine:International
    Menu:Buffet, A-la-carte
    Bene Italian Kitchen
    Cuisine:Italian
    Menu:Buffet

    Nearby restaurants

    Indonesian cuisine
    Indonesian cuisine
    Warong Miyabi
    2.9 km Indonesian, International
    Caviar Cafe
    5.2 km Indonesian, Seafood
    American cuisine
    American cuisine
    Tony Roma's
    110 m American, Barbecue, European
    Dairy Queen
    260 m American
    Infamy
    260 m American, Asian, Italian
    Asian cuisine
    Asian cuisine
    Tapeo
    130 m Asian, Australian, Indonesian
    Munching Inn
    400 m Asian, Australian, Indonesian
    Crazy Peanuts
    420 m Asian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

    Show less

    Property announcements

    Show less

    Reviews of Sheraton Bali Kuta Resort from real guests

    Overall rating
    8.7
    Excellent
    From 2321 reviews
    9.2Location
    8.9Cleanliness
    8.9Service
    Agoda Reviews (1355)Booking.com Reviews (966)
    Rating via Agoda8.6
    /
    10
    Cleanliness8.9
    Facilities8.6
    Location9.2
    Room comfort and quality8.8
    Service8.7
    Value for money8.0
    High score for Bali
    Rating
    9+ Exceptional (461)
    8-9 Excellent (244)
    7-8 Very Good (219)
    6-7 Good (64)
    <6 Below Expectation (70)
    Time of the year
    Mar - May (282)
    Jun - Aug (321)
    Sep - Nov (233)
    Dec - Feb (222)
    Don't miss out!Users are booking a place in Bali every 2 minutes on Agoda.com
    All guests (1355)
    All room types
    All languages

    Show reviews that mention 

    Showing 1058 verified guest comments
    12345
    10.0
    Exceptional
    Setheit from United States
    Group
    Deluxe Ocean Facing, Guest room, 1 King, Balcony
    Stayed 6 nights in July 2019

    Exploring New World”

    The hotel's location is excellent. It's basically connected to the mall, it's also close to shops and entertainment. The beach is just across the street from the hotel. The hotel is clean and the staff were friendly and very helpful.

    Reviewed July 14, 2019
    9.2
    Exceptional
    Kiran from Singapore
    Couple
    Deluxe King Room
    Stayed 1 night in April 2019

    Great place to relax after a tiring vacation schedule”

    The first thing I noticed was the proximity of the hotel to the beach. It was so refreshing to simply relax by the Lounge looking at the beach, watching the sunset, planes landing and surfers taking off in the backdrop. The behaviour of the staff was generally good, but felt lesser warmth than what I had experienced in other 5-star rated hotels. But nothing much to complain. The food was awesome with a wide variety on the offer for breakfast, mostly Western style with a few local dishes. They also have dosa on demand, if you are craving for Indian food. But not the best you'd have had - warning. Beachwalk mall is accessible directly from the hotel. The prices for food is very high in Beachwalk. I would recommend using the Sheraton restaurants to satisfy your cravings. Good gym and spa facilities to be availed as well. Plenty of shopping options and eateries in the vicinity.

    Reviewed May 02, 2019
    5.6
    Yuanita from Indonesia
    Business traveler
    Deluxe, Guest room, 1 King, Balcony
    Stayed 1 night in June 2019

    System error that made customers angry”

    I have paid my room through my travel agent, but then when I checked in, they said that they had system error and double booking happened. so they wanted to relocate my group to another hotel. All the arguing things took about 30 minutes, and finally I got what I paid for - rooms in Sheraton. But as the 5 star hotel, their customer service sucks.

    Reviewed July 09, 2019
    9.6
    Exceptional
    mei from Hong Kong
    Solo traveler
    Stayed 3 nights in November 2018

    Exceptional”

    Everything is good only the resturant at pool side still need to improve, As the wine of sauvignon is not cool even keep in refrigerator and I need to put some ice into my glass never try before..........

    Reviewed March 15, 2019
    9.2
    Exceptional
    Daniel from Indonesia
    Family with young children
    Deluxe, Guest room, 2 Double, Balcony
    Stayed 1 night in March 2019

    Satisfactory but can be much better”

    Pros: Hotel has a very good location. On top of Beachwalk mall, with shops and dines Kuta beach is across the street. Friendly staff Cons: Very small swimming pool Door insulation sound proof is not that solid. Disturbed with noises when group of people walk and talk on the corridor. Bad traffic along Kuta beach strip Expensive for the quality

    Reviewed March 06, 2019
    8.8
    Excellent
    Susanty from Indonesia
    Couple
    Deluxe Ocean Facing King, Guest room, 1 King, Oceanfront
    Stayed 2 nights in January 2019

    Excellent”

    Service is great, quick when asked for mineral waters and prioritizing in room cleaning. We got ocean view room towards the end of the floor (which is fine) but the gutter smell from outside was bad and you could only smell it from 2rooms before the end of the floor. Something the management gotta look into...

    Reviewed January 23, 2019
    8.0
    Excellent
    Shannon from Australia
    Couple
    Stayed 7 nights in October 2018

    Very good”

    Modern, clean, comfy bed, very friendly & helpful staff! The pool is quiet small & beware of the noise from the live music at the shopping centre every night. The staff were so welcoming & friendy though. Hotel is in a good location although be careful walking through poppies lane 2 at night. We tried to get back to our hotel late at night through poppies lane & we were denied access through the shopping centre gates. We were told to continue walking to the end of poppies lane 2. Once we hit the bend, there was no one around except a dodgy local on a scooter & it was very poorly lit. He approached us for a scooter ride which we denied because we were right at our hotel. He then snatched my partners gold chain from his neck & drive off. Very disappointing! Guests shouldn’t be expected to walk around that dodgy part of poppies 2 to get to the hotel. They should be able to go through the car park & up the driveway to the hotel.

    Reviewed November 10, 2018
    9.2
    Exceptional
    Adelene from Singapore
    Couple
    Stayed 2 nights in October 2018

    Good location”

    Situated beside beach walk shopping with many luxury brands n restaurants. Breakfast was great my husband loved the egg white omelette. Room was decorated with balloons for post birthday celebration and a small cake was given. Appreciate the effort. Highlight of the stay was the bed, it was so nice to sleep on especially the material of the quilt.

    Reviewed October 19, 2018
    10.0
    Exceptional
    Abbey
    Couple
    Stayed 3 nights in April 2019

    Exceptional”

    The staff were courteous and hospitable. Our room was amazing. The food was great too and the pool is just awesome. Such a lovely place. Luxurious yet affordable. You get what you pay for. We’d love to stay there again in the future.

    Reviewed April 25, 2019
    5.2
    SOOJIN from South Korea
    Family with teens
    Deluxe Ocean Facing, Guest room, 2 Double, Balcony
    Stayed 3 nights in April 2019

    Very lousy arrangement ”

    Our booking was done few month before the trip and when we arrived all booking weren't same as i arranged with the hotel. also i opened credit card deposit but they didn't allow me to charge to the room after having food in the restaurant. also they charged afternoon tea which they gave us for free vouchers. so when i complained all these they told me they want to send fruits basket to the room which never arrived. so amazing this hotel group is this lousy.. thats why maybe its cheaper than other country's Sheraton..

    Reviewed April 17, 2019
    9.6
    Exceptional
    Sudip from India
    Couple
    Deluxe King Room
    Stayed 1 night in March 2019

    Luxury at the Best”

    We stayed at Sheraton Bali Kuta resort for one night for relaxation before ending our holidays in Bali. Perfect location, lovely service. its a perfect hotel to spend time in Kuta with family and friends with lovely amenities and great rooms with views. Walking around around the hotel is little confusing at first and the staff is very helpful.

    Reviewed March 17, 2019
    8.4
    Excellent
    Sheila from Singapore
    Family with young children
    Deluxe King Room
    Stayed 1 night in November 2018

    Excellent”

    Room is clean. Linked to the mall next door too. convenient location to get to the beach. Security is quite tight too. They even gave my kids a goody bag each when we checked in. Only thing is that there were a lot of stairways to the breakfast area and we had a stroller, we had to carry it up and down the stairs.

    Reviewed March 11, 2019
    9.2
    Exceptional
    I from Indonesia
    Couple
    Deluxe, Guest room, 1 King, Balcony
    Stayed 1 night in June 2019

    very nice hotel for family trip”

    the food is nice and the hotel is very clean

    Reviewed June 04, 2019
    8.4
    Excellent
    SHASIREKHA from Singapore
    Group
    Stayed 2 nights in May 2018

    A good hotel to stay”

    This hotel is just infront of the beach. There are many shops, eateries nearby. convenient place. Beside Hardrock hotel. Safe to stay in this hotel. Room and bed is comfortable. Good for kids. Swimming pool is little small. Breakfast is average. Nice ambience. Friednly service.

    Reviewed May 23, 2018
    9.2
    Exceptional
    Antony from Indonesia
    Group
    Stayed 3 nights in February 2018

    Convenient & has everything”

    The hotel is facing the beach, with very nice views from the room's balcony. Breakfast is very satisfying. Everyone at the hotel are extremely helpful and provides 5-star hospitality. Sheraton is unbeatable when staying in Kuta.

    Reviewed March 07, 2018
    8.0
    Excellent
    Jenvit from Thailand
    Business traveler
    Stayed 3 nights in October 2017

    Good hotel in bad location”

    Sheraton hotel is great with location close to the mall but Kuta beach is crowded and very touristy so I would not recommend anyone to come here for vacation or if you want a quiet stay in Bali. However, given that it is close to airport and near the city - it is a good place for business person when visit Bali.

    Reviewed November 07, 2017
    9.6
    Exceptional
    Arun from India
    Couple
    Stayed 2 nights in October 2017

    Exceptional”

    We made online booking under the impression that hotel is connected to beach & will have resort facilities. But this property is actually located in a mall and beach on the front is separated by a crowded road. However hotel was good & equipped with all modern five star facilities. Staff was also very courteous. Place is also happening because it is located in the heart of busy market.

    Reviewed October 20, 2017
    8.4
    Excellent
    astrid from Singapore
    Couple
    Stayed 4 nights in October 2017

    Excellent”

    great place to stay. only feedback is that the water drains in the spa shower and the room sink were very slow. Also the menu for breakfast and dinner buffet can be improved. Not enough selection for a 5 star hotel. Great swimming pool, excellent staff members and service on front desk. Will definitely recommend to others!

    Reviewed October 19, 2017
    10.0
    Exceptional
    Scor from Indonesia
    Couple
    Stayed 2 nights in April 2017

    Nothing but excellent!”

    We booked a normal room and got upgraded to an ocean view room which cost more thanks to the pleasant staff, Harry that attended to us. The hotel is located at the beach walk which is just facing the Kuta beach and we were greeted with a fantastic view of ocean.

    Reviewed April 05, 2017
    8.4
    Excellent
    FARON from China
    Couple
    Stayed 1 night in December 2016

    Hotel is good but some staff is not very helpful ”

    Hotel is at good location and clean. However,there was a story I would like to share. I took one taxi(private car) from sky garden bar back to hotel, the distance is around 2km(less than 1km by walking, u can check on the map) and the driver wanted to charge me 200,000 Rupiah which is unacceptable . I asked the hotel staff is it reasonable price for such distance but there was no positive answer. In the end, the manager came and asked me to pay 50,000 Rupiah to the driver. The next day I went to the same place again by Uber, and the price is 18,000 Rupiah only.

    Reviewed December 27, 2016
    12345
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    Sheraton Bali Kuta Resort
    |Excellent 8.6
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    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Kuta Beach