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Swimming pool [outdoor], Sheraton Bali Kuta Resort in Bali
Sheraton Bali Kuta Resort
a beach filled with lots of palm trees, Sheraton Bali Kuta Resort in Bali
a beach filled with lots of colorful umbrellas, Sheraton Bali Kuta Resort in Bali
Swimming pool [outdoor], Sheraton Bali Kuta Resort in Bali
Swimming pool [outdoor], Sheraton Bali Kuta Resort in Bali
a view from a balcony of a swimming pool, Sheraton Bali Kuta Resort in Bali

Removed from saved list

8.7

Excellent

2,359 reviews

2,359 reviews

Beach42
View36
Housekeeping36
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - 10 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kuta Beach
10 m
Cinema XXI Beachwalk
110 m
Cinemaxx Lippo Mall Kuta
110 m
Beachwalk Shopping Center Kuta
110 m
Beachwalk Shopping Mall
130 m
Popular landmarks
Waterbom Bali
1.2 km
Seminyak Beach
3.6 km
Sanur Beach
9.1 km
Nusa Dua Beach
10.3 km
Tanah Lot Temple
14.1 km
Closest landmarks
Velvet Restaurant & Hypnotized Club
130 m
Mai Mai Tourist Information
150 m
Royal Farma
250 m
Centerstage Lobby Bar
390 m
Endless Summer
430 m

Sheraton Bali Kuta Resort

Jalan Pantai Kuta, Kuta, Bali, Indonesia, 80361 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuta part of Bali, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sacred Monkey Forest Sanctuary as well as Kuta Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Bali

Check-in [24-hour]

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Bali are being booked every minute!
Value for money8.1
Distance to city center0.0 km
Location rating9.3
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport3.2 km

Rooms available at Sheraton Bali Kuta Resort

Excellent
Room comfort & quality

8.8

Guest room, 1 King, Balcony
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, Partial ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, Ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, Balcony
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
1 Bedroom Suite, 1 King, Oceanfront, Balcony
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite, 1 King, Ocean view, Balcony
...
  • Room size: 65 m²/700 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, Ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Ocean (partial view) view
  • 2 double beds
Enter dates to see prices
Guest room, 2 Double, Partial ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Ocean (partial view) view
  • 2 double beds
Enter dates to see prices
Presidential Suite, Suite, 1 King, Oceanfront, Balcony
...
  • Room size: 265 m²/2852 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean Front Suite, Suite, 1 King, Oceanfront, Balcony with Free Mini-bar
...
  • Room size: 100 m²/1076 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What dining options are offered at Sheraton Bali Kuta Resort?

Start out your day with Sheraton Bali Kuta Resort's available cuisines and dining options which include International cuisine and Buffet in restaurant for you to enjoy and select from.

Does Sheraton Bali Kuta Resort have bars on-site?

Enjoy your vacation the best way yet with Sheraton Bali Kuta Resort's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.

Does Sheraton Bali Kuta Resort offer spa services?

You can benefit from your stay at Sheraton Bali Kuta Resort a lot more by making the most of the property's accessible spa services that are offered for all its valuable guests to make your evening or night far better.

What type of non-water sports and outdoor activities are readily available at Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort includes non-water sport and outdoor activities such as bicycle rental for you to take joy in.

What types of entertainment are available at Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort presents a wide range of entertainment facilities which includes billiards and games room for your leisure while remaining your stay here.

What interesting attractions are in close proximty of Sheraton Bali Kuta Resort that are in walking range?

While residing at Sheraton Bali Kuta Resort, start off your trip by checking out the nearest destinations that are within close proximity to the property which include Cinema XXI Beachwalk, Cinemaxx Lippo Mall Kuta, and Beachwalk Shopping Center Kuta.

What bars are nearby Sheraton Bali Kuta Resort?

While staying at Sheraton Bali Kuta Resort, delight in your evening or night out at Poolbar, Deejay Club Bali, and Velvet Restaurant & Hypnotized Club to make the most out of your nightlife.

How many rooms does Sheraton Bali Kuta Resort have?

Sheraton Bali Kuta Resort has a total of 196 rooms.

What is the verified guest review consensus about Sheraton Bali Kuta Resort's swimming pool?

66.0% of our verified visitor feedback have given an optimistic review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Sheraton Bali Kuta Resort down in the review section.

What is the typical rating that past Business travelers' have given to Sheraton Bali Kuta Resort?

Past business travelers that have stayed at this property have given Sheraton Bali Kuta Resort an average rating of 8.6. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What restaurants are in close proximty of Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort’s community is Kuta which includes popular restaurants such as Kitchenette, Hard Rock Café, and Vi Ai Pi.

See map

Explore the neighborhood

What people love about Sheraton Bali Kuta Resort

  • 9.2

    Exceptional
    Cleanliness

    "Rooms are well kept and clean."

    Katie

    |

    April 27, 2023

  • 9.2

    Exceptional
    Cleanliness

    "The room is very clean, breakfast is very good & the views are excellent."

    Davis

    |

    November 27, 2022

  • 10

    Exceptional
    Location

    "Location was perfect, staff were excellent, food choices for breakfast were really good."

    Prakash

    |

    March 2, 2023

Overall rating:

8.7

Excellent
2,359 reviews
Cleanliness
8.9
Facilities
8.6
Location
9.3
Read all reviews >
What travelers say they love:
Nice stay and good place located next to beach!!!
Vijay from Singapore
Family with older children
More about Sheraton Bali Kuta Resort

More about Sheraton Bali Kuta Resort

Sheraton Bali Kuta Resort

Take everything available in Bali with a comfort stay at Sheraton Bali Kuta Resort.
Sheraton Bali Kuta Resort offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Bali.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Sheraton Bali Kuta Resort is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Sheraton Bali Kuta Resort include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sheraton Bali Kuta Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Sheraton Bali Kuta Resort offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like surfing. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Bali during your stay at the hotel. Keep your vacation simple, with a visit to Kuta Beach just 110 m away, where the ocean breeze makes you instantly feel relaxed.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Beach

89 mentions

Swimming Pool

47 mentions

Breakfast

37 mentions

Housekeeping

28 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • German
  • Indonesian
  • Japanese
  • Malay
  • Spanish
  • Turkish
Outdoor
  • Bicycles
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Surfing lessons
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
The Lounge
  • No additional information available
Bene Italian Kitchen
  • Cuisine: Italian
Feast Restaurant
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Jalan Pantai Kuta, Kuta, Bali, Indonesia, 80361
Exceptional
Location

9.3

Airports
  • Ngurah Rai International Airport (DPS)
    3.2 km 26 min drive
  • Banyuwangi Airport (BWX)
    101.8 km
Public transportation
  • Tegal Sari Bus Terminal
    7.5 km 27 min drive
  • Bemo Gunung Agung Bus Terminal
    8.2 km 31 min drive
Hospital or clinic
  • Royal Farma
    250 m
Shopping
  • Beachwalk Shopping Center Kuta
    110 m 2 min walk
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Kuta Beach
    10 m
  • Waterbom Bali
    1.2 km
  • Seminyak Beach
    3.6 km
  • Sanur Beach
    9.1 km
  • Nusa Dua Beach
    10.3 km
  • Tanah Lot Temple
    14.1 km
  • Uluwatu Temple
    15.5 km
  • Sacred Monkey Forest Sanctuary
    24.2 km
  • Campuhan Ridge Walk
    25.6 km
  • Tegallalang Rice Terrace
    33.8 km
Nearby landmarks
  • Kuta Beach
    10 m
  • Cinema XXI Beachwalk
    110 m
  • Cinemaxx Lippo Mall Kuta
    110 m
  • Beachwalk Shopping Center Kuta
    110 m
  • Beachwalk Shopping Mall
    130 m
  • Velvet Restaurant & Hypnotized Club
    130 m
  • Batik Danar Hadi
    140 m
  • Mai Mai Tourist Information
    150 m
  • Royal Farma
    250 m
  • Pura Batu Bolong
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee310000 IDR
  • Distance from city center0.0 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)290400 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 196
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2019
Parking
  • Daily parking fee0 IDR

Property announcements

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

Reviews of Sheraton Bali Kuta Resort from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.6
Location9.3
Room comfort and quality8.8
Service8.9
Value for money8.1
High score for Bali
Rating
9+ Exceptional (560)
8-9 Excellent (262)
7-8 Very Good (236)
6-7 Good (68)
<6 Below Expectation (78)
Time of the year
Mar - May (332)
Jun - Aug (344)
Sep - Nov (265)
Dec - Feb (263)

Show reviews that mention 

Showing 1,204 verified guest comments
12345
10.0
Exceptional
Nugriaty from Indonesia
Couple
Guest room, 1 King, Partial ocean view, Balcony
Stayed 2 nights in December 2021

Best Hotel at Kuta”

Love the view and huge room. Location next to Beach walk mall made us very comfortable to find anything. We also could walk directly to Beach. Love it

Reviewed December 26, 2022

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Dear Nugriaty, We'd like to express our gratitude for sharing your most memorable moments from your recent stay at the Sheraton Bali Kuta Resort with us. We are delighted to learn that you enjoyed your room and our location. It is always a delight to hear that you had a memorable stay with us, and we look forward to having you stay again with us in the future Sincerely, Ashley Lai General Manager

Responded December 26, 2022
Sheraton Bali Kuta Resort
9.6
Exceptional
Louise from Indonesia
Family with teens
Guest room, 2 Double, Balcony
Stayed 2 nights in April 2022

Exceptional service and staff”

My daughter and I stayed for two nights during school holidays. We were lucky to get an upgrade to a partial ocean view room on the highest floor. The room was lovely - clean, well-lit and had basic amenities. Internet connection was smooth. The TV was a little outdated, SD, not Smart, so we couln't mirror or stream, but it was ok for a couple of nights. The light switches in the room and hot water tap in the shower seemed a little too complicated, but after a few tries we figured it all out. Breakfast was on the 4th floor and the ocean view of Kuta beach was breathtaking. Good selection of food and pastries. Overall it was a lovely break - the stars of the show were the staff. Everyone was so kind and attentive, from housekeeping to concierge, reception, security and restaurant - just exceptional. They really helped make our stay a memorable one ❤️

Reviewed April 24, 2022

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Dear Mrs. Louise, Thank you for your lovely review and for taking the time to share your experience with us. We are pleased to hear that you're satisfied with your stay with us especially your room and our breathtaking view. We work hard to offer high-quality service to every guest and we are delighted to hear that you are happy with our staff's hospitality. We look forward to welcoming you back whenever your travels bring you back to Kuta. Sincerely, Sheraton Bali Kuta Resort Team

Responded April 28, 2022
Sheraton Bali Kuta Resort
9.6
Exceptional
Ratna from Australia
Family with teens
Guest room, 2 Double, Balcony
Stayed 3 nights in November 2022

Great service and outstanding employees ”

We experienced and saw All staff provide and giving their best services for all customers especially in the morning breakfast. We always looking forward to come back in the morning breakfast because of their services and good fusion kind food and traditional style that they provide. Two outstanding employees that we know and we love to call them good friend in that department, Mr. Didi Ariawan and Dhika Putra they are outstanding and we hope them to keep up giving their best for everyone. Recommend to try their Balinese coffee and their pastries, is a must try. Looking forward to comeback and see you all again. Thanks

Reviewed November 11, 2022

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Dear Ratna, Thank you for taking the time to share with us the memorable highlights during your lovely stay here at Sheraton Bali Kuta Resort. We're glad to hear you enjoyed our morning breakfast. Thank you so much for the compliments on our team, it will motivate them to bring the best hospitality to all of our guests. We will pass along your compliments with Didi and Dhika. They will be very happy to hear that their genuine hospitality and service at breakfast during your stay made a memorable impression on you. We look forward to welcoming you again to stay with us whenever your travels bring you back to Kuta. Sincerely, Ashley Lai General Manager

Responded November 24, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Trishe from Singapore
Solo traveler
Guest room, 1 King, Ocean view, Balcony
Stayed 7 nights in March 2022

Best service, facilities, and rooms”

This was one of the most comfortable stays I’ve had… the hotel premises were very well maintained, my room facing the ocean was very comfortable. The staff were incredibly friendly and always ready to help. I would definitely come back again!

Reviewed March 28, 2022

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Hi Trishe! Thank you for staying in our hotel! We're glad you enjoy our hotel premises and the view from your room, we made sure to share this feedback with our team and we look forward to welcoming you back to our hotel! Best regards, Sheraton Bali Kuta Resort Team

Responded March 29, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Marina from Indonesia
Family with young children
Guest room, 1 King, Partial ocean view, Balcony
Stayed 3 nights in December 2021

Awsome!”

What a wonderful stay for 3 nights. All the staffs are friendly and helpful. The room is very clean and the breakfast is great! That was an unforgettable experience we’ll definitely come back again.

Reviewed January 23, 2022

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Hi Marina! We're happy you had a wonderful stay and breakfast here at our hotel. We Look forward to welcoming you again soon! Best regards, Sheraton Bali Kuta Resort Team

Responded February 25, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Adelia from Indonesia
Couple
Guest room, 1 King, Balcony
Stayed 2 nights in April 2022

The best near by airport ”

The staff are the best.. hotel clean .. the view superb .. unfortunately there’s renovations noise.. but all was perfect

Reviewed April 06, 2022

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Dear Mr/s. Adelia, Thank you for staying with us and taking the time to share your feedback with us. We’re thrilled to hear that you enjoyed our service and your stay with us. We appreciate your valuable feedback and we sincerely apologize for the noise disruption due to the current project. We look forward to welcoming you again to stay with us and experience our newly transformed dining venue whenever your travels bring you back to Kuta. Sincerely, Sheraton Bali Kuta Resort Team

Responded April 21, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Kwok from Singapore
Couple
Guest room, 2 Double, Ocean view, Balcony
Stayed 3 nights in October 2022

Staff are friendly and have great sense of hospitality ”

I was surprised to see a handwritten note after the housekeeping person made up my room, it’s so heart warming!

Reviewed October 15, 2022

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Dear Kwok, Thank you for taking the time to share your memories and write such a wonderful review. We are happy to hear that you enjoyed your stay. It is always encouraging to hear positive feedback; our team will be overjoyed to hear that you are pleased with their little personalized touch which made your day. Thank you for choosing the Sheraton Bali Kuta Resort for your stay, and we hope to see you again soon for many more unforgettable moments. Sincerely, Ashley Lai General Manager

Responded October 18, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Sampath from Sri Lanka
Solo traveler
Guest room, 1 King, Balcony
Stayed 2 nights in April 2022

Perfect”

Location is perfectly matched with my requirements. Many clubs surrounding the hotel. Staff also very good. And food also perfect. Overall its a very good place to stay in Bali.

Reviewed April 16, 2022

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Dear Mr/s. Sampath, Thank you for staying with us and taking the time to share your experience with us. We are delighted to hear that you enjoy our location and the hospitality of our staff and we look forward to welcoming you back to our hotel! Sincerely, Sheraton Bali Kuta Resort Team

Responded April 21, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Johanan from Malaysia
Couple
Guest room, 1 King, Ocean view, Balcony
Stayed 6 nights in May 2022

Customer service at it's best”

Appreciated that the staff, were attentive and always calling us by name. Exceptional guest services from front desk and restaurant staff. We will be back!

Reviewed June 21, 2022

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Dear Mr/s. Johanan, We want to express our gratitude for sharing your pleasant experiences from your recent stay at the Sheraton Bali Kuta Resort with us. Thank you so much for acknowledging our associates. It is always encouraging to hear positive feedback. Our associates will be overjoyed to hear that you are pleased with their service, which exceeds your expectations. We hope to see you again at Sheraton Bali Kuta Resort for many more memorable more memories to come. Sincerely, Sitha Saraswati Hotel Manager

Responded June 29, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Suryawati from Indonesia
Couple
Guest room, 1 King, Balcony
Stayed 2 nights in October 2020

Good location ”

The hotel just a step away from the beachwalk shopping mall. The staff is great, the room cleanliness and amenities is wonderful. Thanks.. it’s one of our favorite hotel in Bali

Reviewed October 06, 2020

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10.0
Exceptional
Al from Indonesia
Family with young children
1 Bedroom Suite, 1 King, Ocean view, Balcony
Stayed 2 nights in February 2022

Akbar”

Awesome hospitality, nice, clean, people are welcome. Enjoy and relaxed stay at Sheraton Kuta Bali. Thanks Agoda and Sheraton

Reviewed March 03, 2022

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"Hi Akbar! Thank you for staying with us we’re glad to hear that you were satisfied with our hospitality and had a relaxing stay at our hotel. We look forward to welcoming you back in the near future! Best regards, Sheraton Bali Kuta Resort Team"

Responded March 09, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
SEUNGRAN from South Korea
Couple
Guest room, 1 King, Balcony
Stayed 1 night in June 2022

The best hotel in Kuta”

The room was clean and the kindness of the staff was good.

Reviewed June 08, 2022

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Dear Mr/s Seungran, Thank you for your lovely review. We are pleased to hear that you are satisfied with your stay. Looking forward to welcoming you again soon! Sincerely, Sitha Saraswati Hotel Manager

Responded June 13, 2022
Sheraton Bali Kuta Resort
9.6
Exceptional
Jennifer from Indonesia
Couple
Guest room, 1 King, Balcony
Stayed 1 night in December 2021

Great breakfast, excellent staff ”

Best part about this hotel is the staff, to be honest the room wasnt the best. When booking I advice upgrade so u don't get the loud room in the corner facing the mal. Definitely upgrade to the other rooms. Best thing bout this hotel is the staff and the breakfast, best breakfast in bali, and staff Dika at the restaurant was the nicest ever. Always remembered us and chatted with us made us feel special. Might not stay here again but will definitely come just for the food hahaa. Excellent food here.

Reviewed December 25, 2021

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Dear Jennifer, Thank you for staying with us and taking the time to share your experience with us. We are pleased to hear that you're satisfied with our friendly hospitality. We appreciate your valuable feedback and we sincerely apologize for the inconvenience due to our dining venue currently undergoing a transformation. Please be rest assured that we have shared your feedback with our team. We look forward to welcoming you again to stay with us and experience our newly transformed dining venue whenever your travels bring you back to Kuta. Sincerely, Sitha Saraswati Hotel Manager

Responded August 26, 2022
Sheraton Bali Kuta Resort
9.6
Exceptional
Anissa from Indonesia
Family with young children
Guest room, 2 Double, Partial ocean view, Balcony
Stayed 1 night in January 2023

Most Delicious Hotel's Breakfast Ever”

The breakfast is so good even though there are not much variety of menu. The french toast is da bessstttt...

Reviewed January 20, 2023

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Dear Anissa, Thank you for choosing to stay with us for your recent travels to Kuta. We’re glad to hear that you were satisfied our breakfast and we look forward to welcoming you back whenever your travels bring you back to Kuta. Sincerely, Ashley Lai, General Manager

Responded January 25, 2023
Sheraton Bali Kuta Resort
10.0
Exceptional
Noviati from Indonesia
Couple
Guest room, 1 King, Ocean view, Balcony
Stayed 2 nights in December 2021

Great Services, Nice View”

The services are good, the staffs are polite and friendly. The food are good for breakfast, thanks for the compliments pasta and waffle ice cream from the chef and staff.

Reviewed December 09, 2021

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10.0
Exceptional
Ratna from Indonesia
Family with young children
Guest room, 2 Double, Balcony
Stayed 1 night in May 2022

Value for money at best location”

Right in front of Kuta beach,walking distance to resto and bars,spacy bright rooms and bathrooms,generous breakfast menu (kids under 12 eat free)

Reviewed May 03, 2022

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Dear Mr/s. Ratna, Thank you for staying with us and taking the time to share your experience with us. We are pleased to hear that you're satisfied with your stay with us. We look forward to welcoming you again whenever your travels bring you back to Kuta. Sincerely, Sheraton Bali Kuta Resort Team

Responded May 09, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
MUHAMMAD from Singapore
Couple
Guest room, 1 King, Partial ocean view, Balcony
Stayed 1 night in September 2022

Nature and Beach Lover”

Best Hotel to stay and Easy Accessible with wonderful view of the beach Worth it.

Reviewed September 04, 2022

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Dear MUHAMMAD, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Bali Kuta Resort. We are delighted to hear that you enjoyed your stay and the wonderful view from our hotel. We hope you choose to create more memories here whenever your travels bring you back to Kuta. Sincerely, Sitha Saraswati Hotel Manager

Responded September 09, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Ronny from Indonesia
Couple
Guest room, 1 King, Balcony
Stayed 1 night in February 2022

Beach view”

View from my room very beautifull, the room very nice and clean. Food also recomended

Reviewed February 15, 2022

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Hi Ronny! Thank you for staying in our hotel! We're glad you enjoy our food and the iconic view of Kuta Beach from your room. We look forward to welcoming you back to our hotel! Best regards, Sheraton Bali Kuta Resort Team

Responded February 25, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
JOO from Singapore
Couple
Guest room, 1 King, Ocean view, Balcony
Stayed 6 nights in January 2020

Excellent location, attentive staff!”

It was a wonderful stay at Sheraton Bali Kuta beach. The staff were very accommodative and helpful. Attend to our every need. The location, while in the congested Kuta area, was much mitigated by the fact that Sheraton was a big hotel with ample packing space and hinterland, making it an oasis in the usually crowded Kuta beach strip.

Reviewed February 05, 2020

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Hi JOO, Thank you for choosing the Sheraton Bali Kuta Resort for your recent travels to Kuta. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.” We hope that the wonderful memories last a lifetime and we all look forward to welcoming you back to your home at Sheraton Bali Kuta Resort on your next visit to Bali. Sincerely, Marie Browne General Manager

Responded April 08, 2020
Sheraton Bali Kuta Resort
9.6
Exceptional
Rachel from Australia
Couple
Guest room, 1 King, Ocean view, Balcony
Stayed 1 night in November 2022

Excellent Service”

All the staff superior with their customer service and always requesting feedback . I highly recommend the Sheraton. The food was definitely superior and of the highest quality at very reasonable pricing. I would definitely recommend.

Reviewed November 13, 2022

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Dear Rachel, Thank you for taking the time to share your memories and lovely review. We are happy to hear that you had a great meal during your stay with us. Receiving compliments that recognize our team always brings us great joy. Our team will be very happy to hear that their genuine hospitality service made a memorable impression on you. Thank you for choosing the Sheraton Bali Kuta Resort for your stay, and we hope to see you again soon for many more unforgettable moments. Sincerely, Ashley Lai General Manager

Responded November 24, 2022
Sheraton Bali Kuta Resort
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