"Good service, security and facility!"
November 27, 2018
60 meters to the beach
Located in heart of Bali
|Value for money||8.0|
|Distance to city center||0.00 Km|
|Nearest airport||Ngurah Rai International Airport (DPS)|
|Distance to airport||2.9 km|
"Loved the buffet breakfast, great variety & very fresh."
July 8, 2018
May 23, 2018
"Beside Hardrock hotel."
May 23, 2018
Sheraton Bali Kuta Resort
"B. Fast variety can be more, staff are exceptionally helpful..."
December 13, 2018
Sheraton Bali Kuta Resort is situated in the center of Pantai Kuta and the only 5-star resort in Kuta which offers rooms with a stunning ocean view. The resort is adjacent to the Beachwalk Shopping Mall which is considered as the finest mall on the island. Additionally, Sheraton Bali Kuta Resort is easy accessible from Bali Ngurah Rai International Airport since it is located only six kilometers away, and considered as the perfect place to celebrate your holiday. Guests are able to make a selection from 203 rooms and suites with offers ranging from having a private balcony, open air terrace, outdoor pool, and exceptional ocean view. For an utmost experience, a two-story ocean view Presidential Suite is available where guests are welcomed to be fascinated by the Balinese interior design. Sheraton Bali Kuta Resort is willing to greet all guests for real relaxation in the supreme accommodation and exclusive restaurants available to meet a wide range of guests’ preferences.
"The spa is good too!"
October 28, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Satisfactory but can be much better”
Pros: Hotel has a very good location. On top of Beachwalk mall, with shops and dines Kuta beach is across the street. Friendly staff Cons: Very small swimming pool Door insulation sound proof is not that solid. Disturbed with noises when group of people walk and talk on the corridor. Bad traffic along Kuta beach strip Expensive for the quality
Disappointing for what we paid”
Had to call 3 times for non functioning toilet ro be fixed. Never really was right. Shower only a dribble so had to use bath. Because of all the one way streets, took forever to get to/from airport. Bed comfortable, breakfast good but 9 ly a good location if you want to be around the Beachwalk area. Travelling by taxis anywhere else a nightmare because of narrow one way streets.
Modern, clean, comfy bed, very friendly & helpful staff! The pool is quiet small & beware of the noise from the live music at the shopping centre every night. The staff were so welcoming & friendy though. Hotel is in a good location although be careful walking through poppies lane 2 at night. We tried to get back to our hotel late at night through poppies lane & we were denied access through the shopping centre gates. We were told to continue walking to the end of poppies lane 2. Once we hit the bend, there was no one around except a dodgy local on a scooter & it was very poorly lit. He approached us for a scooter ride which we denied because we were right at our hotel. He then snatched my partners gold chain from his neck & drive off. Very disappointing! Guests shouldn’t be expected to walk around that dodgy part of poppies 2 to get to the hotel. They should be able to go through the car park & up the driveway to the hotel.
Everything is good
Service is great, quick when asked for mineral waters and prioritizing in room cleaning. We got ocean view room towards the end of the floor (which is fine) but the gutter smell from outside was bad and you could only smell it from 2rooms before the end of the floor. Something the management gotta look into...
Well I was planning to go to lombok during the time I stayed but due to natural calamities I opted out and I booked for staying at Sheraton and I am glad I did. Before check-in I wanted to keep my heavy luggages in the hotel for nearly 4 nights as I was going to visit Nusa Islands and I mailed the hotel regarding it and that I was allowed and was really pleased by their reply and also their behaviour. On the day of check in, the room was ready and it was fast. The view from the balcony of the room was amazing. House Keeping cleaned the room like it was never used before and the surprise for my honeymoon was fantastic, it was something to cherish forever. My wife was so very happy and she kept smiling about it for the entire time. The breakfast was superb, so far the best breakfast I had in Kuta. Each and everyone was pleasant and spoke to us with a smile and had a helping attitude. Wish I could stay a bit longer. The location of the hotel is something great. The view from the lobby/poo
Exceptional view and facilities”
This Sheraton property is situation bang on the Kuta beach (separated by the main road, but sitting in the room you won't see the road. They have constructed the hotel at such an elevation to ensure that). The ocean front rooms on the 4th floor offer an out of the world view of the ocean and the waves rushing to the shore. The airport is on the left, so you can also see landings. The landing strip is directly connected to the Ocean, so it looks like the flights are landing in the ocean. There is no mention required of the facilities provided by Sheraton in terms of the toiletries, room etc. They are top notch. All these things aside, the view from ocean front room is unbeatable and if you intend to book this property, book something only if you get an ocean view. I don't see much sense in paying such an amount for a non ocean view room.
A good hotel to stay”
This hotel is just infront of the beach. There are many shops, eateries nearby. convenient place. Beside Hardrock hotel. Safe to stay in this hotel. Room and bed is comfortable. Good for kids. Swimming pool is little small. Breakfast is average. Nice ambience. Friednly service.
The place is absolutely a stunning masterpiece. Staff was very friendly and supportive. The location was superb from which the sunset can be seen easily. Facilities of the hotel was beyond expectations. Would highly recomend this hotel.
best five star hotel!!”
i was totally impressed with this hotel. everything from the staff, cleanliness to facilities. everything was perfect, or they made it perfect :-) . i have to thank a staff named Ayu for making everything perfect. the spa is good too!
Situated beside beach walk shopping with many luxury brands n restaurants. Breakfast was great my husband loved the egg white omelette. Room was decorated with balloons for post birthday celebration and a small cake was given. Appreciate the effort. Highlight of the stay was the bed, it was so nice to sleep on especially the material of the quilt.
New year in sheraton kuta is the best”
Lokasi oke bgt..
Prime location, nx to beach walk shopping center. B. Fast variety can be more, staff are exceptionally helpful and polite, they take initiative. Swimming pool a bit small.. Overall great experience.
Convenient & has everything”
The hotel is facing the beach, with very nice views from the room's balcony. Breakfast is very satisfying. Everyone at the hotel are extremely helpful and provides 5-star hospitality. Sheraton is unbeatable when staying in Kuta.
Good hotel in bad location”
Sheraton hotel is great with location close to the mall but Kuta beach is crowded and very touristy so I would not recommend anyone to come here for vacation or if you want a quiet stay in Bali. However, given that it is close to airport and near the city - it is a good place for business person when visit Bali.
We made online booking under the impression that hotel is connected to beach & will have resort facilities. But this property is actually located in a mall and beach on the front is separated by a crowded road. However hotel was good & equipped with all modern five star facilities. Staff was also very courteous. Place is also happening because it is located in the heart of busy market.
Best service ever”
Enjoy my stay at Sheraton very much. The bed was so good and soft to sleep on after a tired day outdoors. Love how spacious the toilet was. Very well maintained and towels changed daily. All staff were ever sooooooo friendly with smiles on their faces and were always ready to help. Security was fantastic too, made me feel safe in Sheraton.
Nothing but excellent!”
We booked a normal room and got upgraded to an ocean view room which cost more thanks to the pleasant staff, Harry that attended to us. The hotel is located at the beach walk which is just facing the Kuta beach and we were greeted with a fantastic view of ocean.
Hotel is good but some staff is not very helpful ”
Hotel is at good location and clean. However,there was a story I would like to share. I took one taxi(private car) from sky garden bar back to hotel, the distance is around 2km(less than 1km by walking, u can check on the map) and the driver wanted to charge me 200,000 Rupiah which is unacceptable . I asked the hotel staff is it reasonable price for such distance but there was no positive answer. In the end, the manager came and asked me to pay 50,000 Rupiah to the driver. The next day I went to the same place again by Uber, and the price is 18,000 Rupiah only.