Sheraton Bali Kuta Resort
 Sheraton Bali Kuta Resort
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Lobby Sheraton Bali Kuta Resort
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8.6
Excellent
1.0% this month
/10
(1272 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - 60 meters to the beach
Popular neighborhood
Parking
FREE
  • Beachwalk Shopping Center100 m
  • Beachwalk Shopping Center Kuta110 m
  • Cinema XXI Beachwalk110 m
  • Cinemaxx Lippo Mall Kuta110 m
  • Velvet Restaurant & Hypnotized Club130 m
  • Batik Danar Hadi140 m
  • Kuta Beach230 m
  • KutaBEX300 m
  • Centerstage Lobby Bar390 m
  • Manalagi Sango420 m
  • Free Wi-Fi
    2018

    Sheraton Bali Kuta Resort

    Jalan Pantai Kuta, Kuta, Bali, Indonesia, 80361 - See map
    "The location is amazing , its in the middle of a shopping and restaurants area, the beach is in front of the hotel"
    HAMZAH - March 16, 2017
    Exceptional reputation
    Recommended by 93% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    • Airport transfer

    • 60 meters to the beach

    • Currency exchange

    • Located in heart of Bali

    • Free Wi-Fi in all rooms!

    16 travelers are looking at this property right now

    Book now before it's too late!

    Property ranking|Compared to 22,778 Bali properties
    See all rankings
    Location score
    9.2/10
    Room comfort score
    8.8/10
    Cleanliness score
    8.9/10
    Room size
    78 sqm.
    Better than
    99
    %
    of Bali properties
    Better than
    99
    %
    of Bali properties
    Better than
    98
    %
    of Bali properties
    Bigger than
    98
    %
    of Bali properties
    Value for money8.0
    Distance to city center0.00 Km
    Location rating9.2
    Nearest airportNgurah Rai International Airport (DPS)
    Distance to airport2.9 km

    Rooms available at Sheraton Bali Kuta Resort

    8.8
    Excellent
    Room comfort & quality
    Ocean Front Suite
    Ocean Front Suite
    ...
    • Room size: 100 m²/1076 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Oceanfront King
    Deluxe Oceanfront King
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Ocean View King
    Deluxe Ocean View King
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Presidential Suite, 1 Bedroom Presidential Suite, 1 King
    Presidential Suite, 1 Bedroom Presidential Suite, 1 King
    ...
    • Room size: 265 m²/2852 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room Twin
    Deluxe Room Twin
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 double bed
    Enter dates to see prices
    Deluxe Room King
    Deluxe Room King
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean View Suite
    Ocean View Suite
    ...
    • Room size: 63 m²/678 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Ocean View Twin
    Deluxe Ocean View Twin
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 double bed
    Enter dates to see prices
    Deluxe Oceanfront Twin
    Deluxe Oceanfront Twin
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 double bed
    Enter dates to see prices
    Deluxe Ocean View Double, Guest room, 2 Double, Balcony
    Deluxe Ocean View Double, Guest room, 2 Double, Balcony
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices

    What people love about Sheraton Bali Kuta Resort

    • 9.6
      Exceptional
      Staff 

      "B. Fast variety can be more, staff are exceptionally helpful and polite, they take initiative."

      Kenneth

      |

      December 13, 2018

    • 9.6
      Exceptional
      Staff 

      "The staffs are really friendly and helpful."

      adeline

      |

      August 28, 2017

    • 8.4
      Excellent

      "Beside Hardrock hotel."

      SHASIREKHA

      |

      May 23, 2018

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    More about Sheraton Bali Kuta Resort

    More about Sheraton Bali Kuta Resort

    10.0
    Exceptional

    "The spa is good too!"

    Kalaivani

    |

    October 28, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Good service, security and facility!"

    Jayasankar D.

    |

    November 27, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Warong Miyabi
    2.9 km Indonesian, International
    Caviar Cafe
    5.2 km Indonesian, Seafood
    American cuisine
    American cuisine
    Tony Roma's
    110 m American, Barbecue, European
    Dairy Queen
    260 m American
    Infamy
    260 m American, Asian, Italian
    Asian cuisine
    Asian cuisine
    Tapeo
    130 m Asian, Australian, Indonesian
    Munching Inn
    400 m Asian, Australian, Indonesian
    Crazy Peanuts
    420 m Asian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

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    Reviews of Sheraton Bali Kuta Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1272)Booking.com Reviews (899)
    8.6
    /
    10
    Excellent
    1.0% this month
    Cleanliness8.9
    Facilities8.6
    Location9.2
    Room comfort and quality8.8
    Service8.7
    Value for money8.0
    Rating
    9+ Exceptional (444)
    8-9 Excellent (237)
    7-8 Very Good (214)
    6-7 Good (62)
    <6 Below Expectation (67)
    Time of the year
    Mar - May (280)
    Jun - Aug (320)
    Sep - Nov (222)
    Dec - Feb (202)
    All guests (1272)
    All room types
    All languages

    Show reviews that mention 

    Showing 1024 verified guest comments
    12345
    10.0
    Exceptional
    Setheit from United States
    Group
    Deluxe Oceanfront King
    Stayed 6 nights in July 2019

    Exploring New World”

    The hotel's location is excellent. It's basically connected to the mall, it's also close to shops and entertainment. The beach is just across the street from the hotel. The hotel is clean and the staff were friendly and very helpful.

    Reviewed July 14, 2019
    9.2
    Exceptional
    Kiran from Singapore
    Couple
    Deluxe Room King
    Stayed 1 night in April 2019

    Great place to relax after a tiring vacation schedule”

    The first thing I noticed was the proximity of the hotel to the beach. It was so refreshing to simply relax by the Lounge looking at the beach, watching the sunset, planes landing and surfers taking off in the backdrop. The behaviour of the staff was generally good, but felt lesser warmth than what I had experienced in other 5-star rated hotels. But nothing much to complain. The food was awesome with a wide variety on the offer for breakfast, mostly Western style with a few local dishes. They also have dosa on demand, if you are craving for Indian food. But not the best you'd have had - warning. Beachwalk mall is accessible directly from the hotel. The prices for food is very high in Beachwalk. I would recommend using the Sheraton restaurants to satisfy your cravings. Good gym and spa facilities to be availed as well. Plenty of shopping options and eateries in the vicinity.

    Reviewed May 02, 2019
    5.6
    Yuanita from Indonesia
    Business traveler
    Deluxe Room King
    Stayed 1 night in June 2019

    System error that made customers angry”

    I have paid my room through my travel agent, but then when I checked in, they said that they had system error and double booking happened. so they wanted to relocate my group to another hotel. All the arguing things took about 30 minutes, and finally I got what I paid for - rooms in Sheraton. But as the 5 star hotel, their customer service sucks.

    Reviewed July 09, 2019
    9.6
    Exceptional
    mei from Hong Kong
    Solo traveler
    Stayed 3 nights in November 2018

    Exceptional”

    Everything is good only the resturant at pool side still need to improve, As the wine of sauvignon is not cool even keep in refrigerator and I need to put some ice into my glass never try before..........

    Reviewed March 15, 2019
    9.2
    Exceptional
    Daniel from Indonesia
    Family with young children
    Deluxe Room Twin
    Stayed 1 night in March 2019

    Satisfactory but can be much better”

    Pros: Hotel has a very good location. On top of Beachwalk mall, with shops and dines Kuta beach is across the street. Friendly staff Cons: Very small swimming pool Door insulation sound proof is not that solid. Disturbed with noises when group of people walk and talk on the corridor. Bad traffic along Kuta beach strip Expensive for the quality

    Reviewed March 06, 2019
    8.0
    Excellent
    Shannon from Australia
    Couple
    Stayed 7 nights in October 2018

    Very good”

    Modern, clean, comfy bed, very friendly & helpful staff! The pool is quiet small & beware of the noise from the live music at the shopping centre every night. The staff were so welcoming & friendy though. Hotel is in a good location although be careful walking through poppies lane 2 at night. We tried to get back to our hotel late at night through poppies lane & we were denied access through the shopping centre gates. We were told to continue walking to the end of poppies lane 2. Once we hit the bend, there was no one around except a dodgy local on a scooter & it was very poorly lit. He approached us for a scooter ride which we denied because we were right at our hotel. He then snatched my partners gold chain from his neck & drive off. Very disappointing! Guests shouldn’t be expected to walk around that dodgy part of poppies 2 to get to the hotel. They should be able to go through the car park & up the driveway to the hotel.

    Reviewed November 10, 2018
    9.2
    Exceptional
    Adelene from Singapore
    Couple
    Stayed 2 nights in October 2018

    Good location”

    Situated beside beach walk shopping with many luxury brands n restaurants. Breakfast was great my husband loved the egg white omelette. Room was decorated with balloons for post birthday celebration and a small cake was given. Appreciate the effort. Highlight of the stay was the bed, it was so nice to sleep on especially the material of the quilt.

    Reviewed October 19, 2018
    10.0
    Exceptional
    Abbey
    Couple
    Stayed 3 nights in April 2019

    Exceptional”

    The staff were courteous and hospitable. Our room was amazing. The food was great too and the pool is just awesome. Such a lovely place. Luxurious yet affordable. You get what you pay for. We’d love to stay there again in the future.

    Reviewed April 25, 2019
    5.2
    SOOJIN from South Korea
    Family with teens
    Deluxe Oceanfront Twin
    Stayed 3 nights in April 2019

    Very lousy arrangement ”

    Our booking was done few month before the trip and when we arrived all booking weren't same as i arranged with the hotel. also i opened credit card deposit but they didn't allow me to charge to the room after having food in the restaurant. also they charged afternoon tea which they gave us for free vouchers. so when i complained all these they told me they want to send fruits basket to the room which never arrived. so amazing this hotel group is this lousy.. thats why maybe its cheaper than other country's Sheraton..

    Reviewed April 17, 2019
    9.6
    Exceptional
    Sudip from India
    Couple
    Deluxe Room King
    Stayed 1 night in March 2019

    Luxury at the Best”

    We stayed at Sheraton Bali Kuta resort for one night for relaxation before ending our holidays in Bali. Perfect location, lovely service. its a perfect hotel to spend time in Kuta with family and friends with lovely amenities and great rooms with views. Walking around around the hotel is little confusing at first and the staff is very helpful.

    Reviewed March 17, 2019
    8.4
    Excellent
    Sheila from Singapore
    Family with young children
    Deluxe Room King
    Stayed 1 night in November 2018

    Excellent”

    Room is clean. Linked to the mall next door too. convenient location to get to the beach. Security is quite tight too. They even gave my kids a goody bag each when we checked in. Only thing is that there were a lot of stairways to the breakfast area and we had a stroller, we had to carry it up and down the stairs.

    Reviewed March 11, 2019
    5.6
    Carolyn from New Zealand
    Couple
    Deluxe Room King
    Stayed 4 nights in February 2019

    Disappointing for what we paid”

    Had to call 3 times for non functioning toilet ro be fixed. Never really was right. Shower only a dribble so had to use bath. Because of all the one way streets, took forever to get to/from airport. Bed comfortable, breakfast good but 9 ly a good location if you want to be around the Beachwalk area. Travelling by taxis anywhere else a nightmare because of narrow one way streets.

    Reviewed February 16, 2019
    9.2
    Exceptional
    I from Indonesia
    Couple
    Deluxe Room King
    Stayed 1 night in June 2019

    very nice hotel for family trip”

    the food is nice and the hotel is very clean

    Reviewed June 04, 2019
    8.4
    Excellent
    SHASIREKHA from Singapore
    Group
    Stayed 2 nights in May 2018

    A good hotel to stay”

    This hotel is just infront of the beach. There are many shops, eateries nearby. convenient place. Beside Hardrock hotel. Safe to stay in this hotel. Room and bed is comfortable. Good for kids. Swimming pool is little small. Breakfast is average. Nice ambience. Friednly service.

    Reviewed May 23, 2018
    9.2
    Exceptional
    Antony from Indonesia
    Group
    Stayed 3 nights in February 2018

    Convenient & has everything”

    The hotel is facing the beach, with very nice views from the room's balcony. Breakfast is very satisfying. Everyone at the hotel are extremely helpful and provides 5-star hospitality. Sheraton is unbeatable when staying in Kuta.

    Reviewed March 07, 2018
    8.0
    Excellent
    Jenvit from Thailand
    Business traveler
    Stayed 3 nights in October 2017

    Good hotel in bad location”

    Sheraton hotel is great with location close to the mall but Kuta beach is crowded and very touristy so I would not recommend anyone to come here for vacation or if you want a quiet stay in Bali. However, given that it is close to airport and near the city - it is a good place for business person when visit Bali.

    Reviewed November 07, 2017
    9.6
    Exceptional
    Arun from India
    Couple
    Stayed 2 nights in October 2017

    Exceptional”

    We made online booking under the impression that hotel is connected to beach & will have resort facilities. But this property is actually located in a mall and beach on the front is separated by a crowded road. However hotel was good & equipped with all modern five star facilities. Staff was also very courteous. Place is also happening because it is located in the heart of busy market.

    Reviewed October 20, 2017
    8.4
    Excellent
    astrid from Singapore
    Couple
    Stayed 4 nights in October 2017

    Excellent”

    great place to stay. only feedback is that the water drains in the spa shower and the room sink were very slow. Also the menu for breakfast and dinner buffet can be improved. Not enough selection for a 5 star hotel. Great swimming pool, excellent staff members and service on front desk. Will definitely recommend to others!

    Reviewed October 19, 2017
    10.0
    Exceptional
    Scor from Indonesia
    Couple
    Stayed 2 nights in April 2017

    Nothing but excellent!”

    We booked a normal room and got upgraded to an ocean view room which cost more thanks to the pleasant staff, Harry that attended to us. The hotel is located at the beach walk which is just facing the Kuta beach and we were greeted with a fantastic view of ocean.

    Reviewed April 05, 2017
    8.8
    Excellent
    Mastura from Singapore
    Couple
    Stayed 3 nights in March 2017

    Excellent”

    Resort is clean and well kept. Staff are always helpful and polite. However, the pool is quite small. The lounge area is big, unfortunately, its always empty. Enjoyed my stay as its connected to a shopping centre which make it easier for shopping.

    Reviewed March 23, 2017
    12345
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    Sheraton Bali Kuta Resort
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    • Exceptional location
    • Kuta Beach