2018

Sheraton Bali Kuta Resort

Jalan Pantai Kuta, Kuta, Bali, Indonesia, 80361 - See map
5-star Resort
Free Wi-Fi
8.7
Excellent
/10
(2,175 reviews)See what guests said
Beach34
View26
Housekeeping24
select your datePlease enter your stay dates to see price
Sheraton Bali Kuta Resort
Deluxe, Guest room, 1 King, Balcony Sheraton Bali Kuta Resort
Lobby Sheraton Bali Kuta Resort
Lobby Sheraton Bali Kuta Resort
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Property highlightsRead all 2,175 reviews
Exceptional reputation
Recommended by 92% of guests
Excellent cleanliness
8.9 rating for cleanliness
Excellent comfort
8.8 room quality and comfort
Excellent service
8.7 rating for service

The hotel's location is excellent.

Setheit | July 14, 2019

  • Airport transfer

  • 60 meters to the beach

  • Currency exchange

  • Located in heart of Bali

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Bali every 3 minutes on Agoda.com
Value for money8.0
Distance to city center0.00 Km
Location rating9.2
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport2.9 km

Rooms available at Sheraton Bali Kuta Resort

8.8
Excellent
Room comfort & quality
Deluxe, Guest room, 2 Double, Balcony
Deluxe, Guest room, 2 Double, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 2 double beds
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Deluxe, Guest room, 1 King, Balcony
Deluxe, Guest room, 1 King, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 king bed
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Ocean View Suite, Suite, 1 King, Ocean view, Balcony
Ocean View Suite, Suite, 1 King, Ocean view, Balcony
...
  • Room size: 63 m²/678 ft²
  • Partial ocean view
  • 1 king bed
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Ocean Front Suite, Suite, 1 King, Oceanfront, Balcony
Ocean Front Suite, Suite, 1 King, Oceanfront, Balcony
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 1 king bed
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Deluxe Ocean View, Guest room, 2 Double, Balcony
Deluxe Ocean View, Guest room, 2 Double, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 double bed
Enter dates to see prices
Deluxe Ocean Facing, Guest room, 1 King, Balcony
Deluxe Ocean Facing, Guest room, 1 King, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View, Guest room, 1 King, Balcony
Deluxe Ocean View, Guest room, 1 King, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Presidential Suite, Suite, 1 King, Oceanfront, Balcony
Presidential Suite, Suite, 1 King, Oceanfront, Balcony
...
  • Room size: 265 m²/2852 ft²
  • Ocean view
  • 1 king bed
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Deluxe Ocean Facing, Guest room, 2 Double, Balcony
Deluxe Ocean Facing, Guest room, 2 Double, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 double bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Sheraton Bali Kuta Resort?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of IDR 215000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Bali Kuta Resort also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Sheraton Bali Kuta Resort has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Sheraton Bali Kuta Resort

  • 8.8
    Excellent

    "Right on the main street, great property and everything you would expect of a great brand!"

    Casimir

    |

    July 2, 2018

  • 9.2
    Exceptional
    Spaciousness

    "The room was spacious, with a nice balcony, good aircon and huge shower."

    Martin

    |

    October 15, 2019

  • 9.2
    Exceptional
    Staff 

    "Breakfast buffet was excellent and the staff very attentive."

    Martin

    |

    October 15, 2019

Property ranking|Compared to 10,684 Bali properties
See all rankings
Location score
9.2/10
Room comfort score
8.8/10
Cleanliness score
8.9/10
Room size
78 sqm.
Better than
99
%
of Bali properties
Better than
98
%
of Bali properties
Better than
96
%
of Bali properties
Bigger than
95
%
of Bali properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.7
Excellent
2,175 reviews
Cleanliness
8.9
Facilities
8.5
Location
9.2
Read all reviews >
What travelers say they love:
given that it is close to airport and near the city - it is ...
Jenvit from Thailand
Business traveler
More about Sheraton Bali Kuta Resort

More about Sheraton Bali Kuta Resort

Sheraton Bali Kuta Resort is situated in the center of Pantai Kuta and the only 5-star resort in Kuta which offers rooms with a stunning ocean view. The resort is adjacent to the Beachwalk Shopping Mall which is considered as the finest mall on the island. Additionally, Sheraton Bali Kuta Resort is easy accessible from Bali Ngurah Rai International Airport since it is located only six kilometers away, and considered as the perfect place to celebrate your holiday. Guests are able to make a selection from 203 rooms and suites with offers ranging from having a private balcony, open air terrace, outdoor pool, and exceptional ocean view. For an utmost experience, a two-story ocean view Presidential Suite is available where guests are welcomed to be fascinated by the Balinese interior design. Sheraton Bali Kuta Resort is willing to greet all guests for real relaxation in the supreme accommodation and exclusive restaurants available to meet a wide range of guests’ preferences.

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Most talked about facilities

Beach
89 mentions
Swimming Pool
47 mentions
Breakfast
37 mentions
Housekeeping
28 mentions

What they offer

9.6
Exceptional

"Next to shopping centre which offer many food options hotel ..."

Jaime

|

June 6, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian

Restaurants on site

Feast Restaurant
Cuisine:International
Menu:Buffet, A-la-carte
Bene Italian Kitchen
Cuisine:Italian
Menu:Buffet

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Warong Miyabi
2.9 km Indonesian, International
Caviar Cafe
5.2 km Indonesian, Seafood
American cuisine
American cuisine
Tony Roma's
110 m American, Barbecue, European
Dairy Queen
260 m American
Infamy
260 m American, Asian, Italian
Asian cuisine
Asian cuisine
Tapeo
130 m Asian, Australian, Indonesian
Munching Inn
400 m Asian, Australian, Indonesian
Crazy Peanuts
420 m Asian, Indonesian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sheraton Bali Kuta Resort from real guests

Overall rating
8.7
Excellent
From 2175 reviews
9.2Location
8.9Cleanliness
8.9Service
Agoda Reviews (1370)Booking.com Reviews (805)
Rating via Agoda8.6
/
10
Cleanliness8.9
Facilities8.5
Location9.2
Room comfort and quality8.8
Service8.7
Value for money8.0
High score for Bali
Rating
9+ Exceptional (463)
8-9 Excellent (244)
7-8 Very Good (220)
6-7 Good (64)
<6 Below Expectation (70)
Time of the year
Mar - May (282)
Jun - Aug (321)
Sep - Nov (234)
Dec - Feb (224)
Don't miss out!Users are booking a place in Bali every 3 minutes on Agoda.com
All guests (1370)
All room types
All languages

Show reviews that mention 

Showing 1061 verified guest comments
12345
10.0
Exceptional
Setheit from United States
Group
Deluxe Ocean Facing, Guest room, 1 King, Balcony
Stayed 6 nights in July 2019

Exploring New World”

The hotel's location is excellent. It's basically connected to the mall, it's also close to shops and entertainment. The beach is just across the street from the hotel. The hotel is clean and the staff were friendly and very helpful.

Reviewed July 14, 2019
9.2
Exceptional
Kiran from Singapore
Couple
Deluxe, Guest room, 1 King, Balcony
Stayed 1 night in April 2019

Great place to relax after a tiring vacation schedule”

The first thing I noticed was the proximity of the hotel to the beach. It was so refreshing to simply relax by the Lounge looking at the beach, watching the sunset, planes landing and surfers taking off in the backdrop. The behaviour of the staff was generally good, but felt lesser warmth than what I had experienced in other 5-star rated hotels. But nothing much to complain. The food was awesome with a wide variety on the offer for breakfast, mostly Western style with a few local dishes. They also have dosa on demand, if you are craving for Indian food. But not the best you'd have had - warning. Beachwalk mall is accessible directly from the hotel. The prices for food is very high in Beachwalk. I would recommend using the Sheraton restaurants to satisfy your cravings. Good gym and spa facilities to be availed as well. Plenty of shopping options and eateries in the vicinity.

Reviewed May 02, 2019
5.6
Yuanita from Indonesia
Business traveler
Deluxe, Guest room, 1 King, Balcony
Stayed 1 night in June 2019

System error that made customers angry”

I have paid my room through my travel agent, but then when I checked in, they said that they had system error and double booking happened. so they wanted to relocate my group to another hotel. All the arguing things took about 30 minutes, and finally I got what I paid for - rooms in Sheraton. But as the 5 star hotel, their customer service sucks.

Reviewed July 09, 2019
9.6
Exceptional
mei from Hong Kong
Solo traveler
Stayed 3 nights in November 2018

Exceptional”

Everything is good only the resturant at pool side still need to improve, As the wine of sauvignon is not cool even keep in refrigerator and I need to put some ice into my glass never try before..........

Reviewed March 15, 2019
9.2
Exceptional
Daniel from Indonesia
Family with young children
Deluxe, Guest room, 2 Double, Balcony
Stayed 1 night in March 2019

Satisfactory but can be much better”

Pros: Hotel has a very good location. On top of Beachwalk mall, with shops and dines Kuta beach is across the street. Friendly staff Cons: Very small swimming pool Door insulation sound proof is not that solid. Disturbed with noises when group of people walk and talk on the corridor. Bad traffic along Kuta beach strip Expensive for the quality

Reviewed March 06, 2019
8.8
Excellent
Susanty from Indonesia
Couple
Deluxe Ocean Facing, Guest room, 1 King, Balcony
Stayed 2 nights in January 2019

Excellent”

Service is great, quick when asked for mineral waters and prioritizing in room cleaning. We got ocean view room towards the end of the floor (which is fine) but the gutter smell from outside was bad and you could only smell it from 2rooms before the end of the floor. Something the management gotta look into...

Reviewed January 23, 2019
8.0
Excellent
Shannon from Australia
Couple
Stayed 7 nights in October 2018

Very good”

Modern, clean, comfy bed, very friendly & helpful staff! The pool is quiet small & beware of the noise from the live music at the shopping centre every night. The staff were so welcoming & friendy though. Hotel is in a good location although be careful walking through poppies lane 2 at night. We tried to get back to our hotel late at night through poppies lane & we were denied access through the shopping centre gates. We were told to continue walking to the end of poppies lane 2. Once we hit the bend, there was no one around except a dodgy local on a scooter & it was very poorly lit. He approached us for a scooter ride which we denied because we were right at our hotel. He then snatched my partners gold chain from his neck & drive off. Very disappointing! Guests shouldn’t be expected to walk around that dodgy part of poppies 2 to get to the hotel. They should be able to go through the car park & up the driveway to the hotel.

Reviewed November 10, 2018
9.2
Exceptional
Adelene from Singapore
Couple
Stayed 2 nights in October 2018

Good location”

Situated beside beach walk shopping with many luxury brands n restaurants. Breakfast was great my husband loved the egg white omelette. Room was decorated with balloons for post birthday celebration and a small cake was given. Appreciate the effort. Highlight of the stay was the bed, it was so nice to sleep on especially the material of the quilt.

Reviewed October 19, 2018
10.0
Exceptional
Abbey
Couple
Stayed 3 nights in April 2019

Exceptional”

The staff were courteous and hospitable. Our room was amazing. The food was great too and the pool is just awesome. Such a lovely place. Luxurious yet affordable. You get what you pay for. We’d love to stay there again in the future.

Reviewed April 25, 2019
5.2
SOOJIN from South Korea
Family with teens
Deluxe Ocean Facing, Guest room, 2 Double, Balcony
Stayed 3 nights in April 2019

Very lousy arrangement ”

Our booking was done few month before the trip and when we arrived all booking weren't same as i arranged with the hotel. also i opened credit card deposit but they didn't allow me to charge to the room after having food in the restaurant. also they charged afternoon tea which they gave us for free vouchers. so when i complained all these they told me they want to send fruits basket to the room which never arrived. so amazing this hotel group is this lousy.. thats why maybe its cheaper than other country's Sheraton..

Reviewed April 17, 2019
9.6
Exceptional
Sudip from India
Couple
Deluxe, Guest room, 1 King, Balcony
Stayed 1 night in March 2019

Luxury at the Best”

We stayed at Sheraton Bali Kuta resort for one night for relaxation before ending our holidays in Bali. Perfect location, lovely service. its a perfect hotel to spend time in Kuta with family and friends with lovely amenities and great rooms with views. Walking around around the hotel is little confusing at first and the staff is very helpful.

Reviewed March 17, 2019
8.4
Excellent
Sheila from Singapore
Family with young children
Deluxe, Guest room, 1 King, Balcony
Stayed 1 night in November 2018

Excellent”

Room is clean. Linked to the mall next door too. convenient location to get to the beach. Security is quite tight too. They even gave my kids a goody bag each when we checked in. Only thing is that there were a lot of stairways to the breakfast area and we had a stroller, we had to carry it up and down the stairs.

Reviewed March 11, 2019
9.2
Exceptional
I from Indonesia
Couple
Deluxe, Guest room, 1 King, Balcony
Stayed 1 night in June 2019

very nice hotel for family trip”

the food is nice and the hotel is very clean

Reviewed June 04, 2019
8.4
Excellent
SHASIREKHA from Singapore
Group
Stayed 2 nights in May 2018

A good hotel to stay”

This hotel is just infront of the beach. There are many shops, eateries nearby. convenient place. Beside Hardrock hotel. Safe to stay in this hotel. Room and bed is comfortable. Good for kids. Swimming pool is little small. Breakfast is average. Nice ambience. Friednly service.

Reviewed May 23, 2018
9.2
Exceptional
Antony from Indonesia
Group
Stayed 3 nights in February 2018

Convenient & has everything”

The hotel is facing the beach, with very nice views from the room's balcony. Breakfast is very satisfying. Everyone at the hotel are extremely helpful and provides 5-star hospitality. Sheraton is unbeatable when staying in Kuta.

Reviewed March 07, 2018
8.0
Excellent
Jenvit from Thailand
Business traveler
Stayed 3 nights in October 2017

Good hotel in bad location”

Sheraton hotel is great with location close to the mall but Kuta beach is crowded and very touristy so I would not recommend anyone to come here for vacation or if you want a quiet stay in Bali. However, given that it is close to airport and near the city - it is a good place for business person when visit Bali.

Reviewed November 07, 2017
9.6
Exceptional
Arun from India
Couple
Stayed 2 nights in October 2017

Exceptional”

We made online booking under the impression that hotel is connected to beach & will have resort facilities. But this property is actually located in a mall and beach on the front is separated by a crowded road. However hotel was good & equipped with all modern five star facilities. Staff was also very courteous. Place is also happening because it is located in the heart of busy market.

Reviewed October 20, 2017
8.4
Excellent
astrid from Singapore
Couple
Stayed 4 nights in October 2017

Excellent”

great place to stay. only feedback is that the water drains in the spa shower and the room sink were very slow. Also the menu for breakfast and dinner buffet can be improved. Not enough selection for a 5 star hotel. Great swimming pool, excellent staff members and service on front desk. Will definitely recommend to others!

Reviewed October 19, 2017
10.0
Exceptional
Scor from Indonesia
Couple
Stayed 2 nights in April 2017

Nothing but excellent!”

We booked a normal room and got upgraded to an ocean view room which cost more thanks to the pleasant staff, Harry that attended to us. The hotel is located at the beach walk which is just facing the Kuta beach and we were greeted with a fantastic view of ocean.

Reviewed April 05, 2017
8.4
Excellent
FARON from China
Couple
Stayed 1 night in December 2016

Hotel is good but some staff is not very helpful ”

Hotel is at good location and clean. However,there was a story I would like to share. I took one taxi(private car) from sky garden bar back to hotel, the distance is around 2km(less than 1km by walking, u can check on the map) and the driver wanted to charge me 200,000 Rupiah which is unacceptable . I asked the hotel staff is it reasonable price for such distance but there was no positive answer. In the end, the manager came and asked me to pay 50,000 Rupiah to the driver. The next day I went to the same place again by Uber, and the price is 18,000 Rupiah only.

Reviewed December 27, 2016
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  • Exceptional location
  • Kuta Beach
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