This property is in high demand!
Last booked 7 hours ago
"given that it is close to airport and near the city - it is..."
November 7, 2017
60 meters to the beach
Located in heart of Bali
Last booked 7 hours ago
|Value for money||8.0|
|Distance to city center||0.00 Km|
|Nearest airport||Ngurah Rai International Airport (DPS)|
|Distance to airport||2.9 km|
"Good service, security and facility!"
November 27, 2018
"B. Fast variety can be more, staff are exceptionally helpful and polite, they take initiative."
December 13, 2018
"The staffs are really friendly and helpful."
August 28, 2017
"The spa is good too!"
October 28, 2018
Sheraton Bali Kuta Resort is situated in the center of Pantai Kuta and the only 5-star resort in Kuta which offers rooms with a stunning ocean view. The resort is adjacent to the Beachwalk Shopping Mall which is considered as the finest mall on the island. Additionally, Sheraton Bali Kuta Resort is easy accessible from Bali Ngurah Rai International Airport since it is located only six kilometers away, and considered as the perfect place to celebrate your holiday. Guests are able to make a selection from 203 rooms and suites with offers ranging from having a private balcony, open air terrace, outdoor pool, and exceptional ocean view. For an utmost experience, a two-story ocean view Presidential Suite is available where guests are welcomed to be fascinated by the Balinese interior design. Sheraton Bali Kuta Resort is willing to greet all guests for real relaxation in the supreme accommodation and exclusive restaurants available to meet a wide range of guests’ preferences.
"Loved the buffet breakfast, great variety & very fresh."
July 8, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Sheraton Bali Kuta Resort
Show reviews that mention
Great place to relax after a tiring vacation schedule”
The first thing I noticed was the proximity of the hotel to the beach. It was so refreshing to simply relax by the Lounge looking at the beach, watching the sunset, planes landing and surfers taking off in the backdrop. The behaviour of the staff was generally good, but felt lesser warmth than what I had experienced in other 5-star rated hotels. But nothing much to complain. The food was awesome with a wide variety on the offer for breakfast, mostly Western style with a few local dishes. They also have dosa on demand, if you are craving for Indian food. But not the best you'd have had - warning. Beachwalk mall is accessible directly from the hotel. The prices for food is very high in Beachwalk. I would recommend using the Sheraton restaurants to satisfy your cravings. Good gym and spa facilities to be availed as well. Plenty of shopping options and eateries in the vicinity.
Everything is good only the resturant at pool side still need to improve, As the wine of sauvignon is not cool even keep in refrigerator and I need to put some ice into my glass never try before..........
Satisfactory but can be much better”
Pros: Hotel has a very good location. On top of Beachwalk mall, with shops and dines Kuta beach is across the street. Friendly staff Cons: Very small swimming pool Door insulation sound proof is not that solid. Disturbed with noises when group of people walk and talk on the corridor. Bad traffic along Kuta beach strip Expensive for the quality
The staff were courteous and hospitable. Our room was amazing. The food was great too and the pool is just awesome. Such a lovely place. Luxurious yet affordable. You get what you pay for. We’d love to stay there again in the future.
Very lousy arrangement ”
Our booking was done few month before the trip and when we arrived all booking weren't same as i arranged with the hotel. also i opened credit card deposit but they didn't allow me to charge to the room after having food in the restaurant. also they charged afternoon tea which they gave us for free vouchers. so when i complained all these they told me they want to send fruits basket to the room which never arrived. so amazing this hotel group is this lousy.. thats why maybe its cheaper than other country's Sheraton..
Luxury at the Best”
We stayed at Sheraton Bali Kuta resort for one night for relaxation before ending our holidays in Bali. Perfect location, lovely service. its a perfect hotel to spend time in Kuta with family and friends with lovely amenities and great rooms with views. Walking around around the hotel is little confusing at first and the staff is very helpful.
Room is clean. Linked to the mall next door too. convenient location to get to the beach. Security is quite tight too. They even gave my kids a goody bag each when we checked in. Only thing is that there were a lot of stairways to the breakfast area and we had a stroller, we had to carry it up and down the stairs.
Modern, clean, comfy bed, very friendly & helpful staff! The pool is quiet small & beware of the noise from the live music at the shopping centre every night. The staff were so welcoming & friendy though. Hotel is in a good location although be careful walking through poppies lane 2 at night. We tried to get back to our hotel late at night through poppies lane & we were denied access through the shopping centre gates. We were told to continue walking to the end of poppies lane 2. Once we hit the bend, there was no one around except a dodgy local on a scooter & it was very poorly lit. He approached us for a scooter ride which we denied because we were right at our hotel. He then snatched my partners gold chain from his neck & drive off. Very disappointing! Guests shouldn’t be expected to walk around that dodgy part of poppies 2 to get to the hotel. They should be able to go through the car park & up the driveway to the hotel.
Situated beside beach walk shopping with many luxury brands n restaurants. Breakfast was great my husband loved the egg white omelette. Room was decorated with balloons for post birthday celebration and a small cake was given. Appreciate the effort. Highlight of the stay was the bed, it was so nice to sleep on especially the material of the quilt.
Exceptional view and facilities”
This Sheraton property is situation bang on the Kuta beach (separated by the main road, but sitting in the room you won't see the road. They have constructed the hotel at such an elevation to ensure that). The ocean front rooms on the 4th floor offer an out of the world view of the ocean and the waves rushing to the shore. The airport is on the left, so you can also see landings. The landing strip is directly connected to the Ocean, so it looks like the flights are landing in the ocean. There is no mention required of the facilities provided by Sheraton in terms of the toiletries, room etc. They are top notch. All these things aside, the view from ocean front room is unbeatable and if you intend to book this property, book something only if you get an ocean view. I don't see much sense in paying such an amount for a non ocean view room.
Disappointing for what we paid”
Had to call 3 times for non functioning toilet ro be fixed. Never really was right. Shower only a dribble so had to use bath. Because of all the one way streets, took forever to get to/from airport. Bed comfortable, breakfast good but 9 ly a good location if you want to be around the Beachwalk area. Travelling by taxis anywhere else a nightmare because of narrow one way streets.
Service is great, quick when asked for mineral waters and prioritizing in room cleaning. We got ocean view room towards the end of the floor (which is fine) but the gutter smell from outside was bad and you could only smell it from 2rooms before the end of the floor. Something the management gotta look into...
A good hotel to stay”
This hotel is just infront of the beach. There are many shops, eateries nearby. convenient place. Beside Hardrock hotel. Safe to stay in this hotel. Room and bed is comfortable. Good for kids. Swimming pool is little small. Breakfast is average. Nice ambience. Friednly service.
Convenient & has everything”
The hotel is facing the beach, with very nice views from the room's balcony. Breakfast is very satisfying. Everyone at the hotel are extremely helpful and provides 5-star hospitality. Sheraton is unbeatable when staying in Kuta.
Good hotel in bad location”
Sheraton hotel is great with location close to the mall but Kuta beach is crowded and very touristy so I would not recommend anyone to come here for vacation or if you want a quiet stay in Bali. However, given that it is close to airport and near the city - it is a good place for business person when visit Bali.
We made online booking under the impression that hotel is connected to beach & will have resort facilities. But this property is actually located in a mall and beach on the front is separated by a crowded road. However hotel was good & equipped with all modern five star facilities. Staff was also very courteous. Place is also happening because it is located in the heart of busy market.
Nothing but excellent!”
We booked a normal room and got upgraded to an ocean view room which cost more thanks to the pleasant staff, Harry that attended to us. The hotel is located at the beach walk which is just facing the Kuta beach and we were greeted with a fantastic view of ocean.
Hotel is good but some staff is not very helpful ”
Hotel is at good location and clean. However,there was a story I would like to share. I took one taxi(private car) from sky garden bar back to hotel, the distance is around 2km(less than 1km by walking, u can check on the map) and the driver wanted to charge me 200,000 Rupiah which is unacceptable . I asked the hotel staff is it reasonable price for such distance but there was no positive answer. In the end, the manager came and asked me to pay 50,000 Rupiah to the driver. The next day I went to the same place again by Uber, and the price is 18,000 Rupiah only.
Nice hotel at good location”
Right in front of kuta beach. Sandals to the beach are provided by the hotel which are nice. Right by the beachwalk mall so it is easy to find all sort of food. The room are very spacious. Overall we enjoy the stay here
In general we were satisfied staying at Sheraton Kuta”
We faced difficulty to go to your lobby from the the car park after mall closed. We have to walk thru the the entrance of the car, when it is raining we all get wet, why don't you provide with the access card to open the door after the Mall closed from the car park to the access to the lobby hotel. Car park for hotel guest should be 24 hours, otherwise we have to use velvet, which is non Indonesian standard, for local traveller rent a car and use velvet services. Thanks