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Balcony/terrace, Sheraton Bandung Hotel & Towers in Bandung
Deluxe Room, Guest room, 1 King, Balcony - Bed, Sheraton Bandung Hotel & Towers in Bandung
a large building with a tree in front of it, Sheraton Bandung Hotel & Towers in Bandung
a large room filled with lots of tables and chairs, Sheraton Bandung Hotel & Towers in Bandung
Interior view, Sheraton Bandung Hotel & Towers in Bandung
Interior view, Sheraton Bandung Hotel & Towers in Bandung
Swimming pool [outdoor], Sheraton Bandung Hotel & Towers in Bandung

Removed from saved list

8.6

Excellent

1,614 reviews

1,614 reviews

Housekeeping53
Breakfast29
View16
See map
See map

8.8

Excellent

Location rating score

Excellent location - 1.34 kilometers from city center
Parking
FREE
Popular landmarks
Rumah Mode Factory Outlet 2.3 km
Geology Museum 2.9 km
Paris Van Java 3.1 km
Gedung Sate 3.1 km
Braga Street 4.9 km
Bandung Grand Mosque 5.6 km
Trans Studio Bandung 6.0 km
Dusun Bambu Family Leisure Park 10.4 km
Sari Ater Hot Spring 15.6 km
Ciater natural hot spring 15.8 km
Nearby landmarks
MEDICORE LABORATOIUM CLINIK UTAMA 90 m
Dago Atas Sideway 210 m
Parking Area Outdoor 260 m
lap STKS BANDUNG 260 m
DDK Park 280 m
Dokter Gigi 310 m
Kemper Park 1 320 m
West Java Cultural Park 600 m
Abinaya 680 m
Taman Lotus 760 m

Sheraton Bandung Hotel & Towers

Jalan Ir. H. Juanda No. 390, Dago, Bandung, Indonesia, 40135 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dago part of Bandung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

3 travelers have booked today.

Value for money8.3
Distance to city center2. Km
Location rating8.8
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport5.4 km

Rooms available at Sheraton Bandung Hotel & Towers

Excellent
Room comfort & quality

8.8

Tower Room, Club lounge access, Guest room, 1 King
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Junior Suite Room, Club lounge access, 1 King, Balcony
...
  • Room size: 64 m²/689 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Tower Room, Club lounge access, Guest room, Garden access
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Tower Room, Club lounge access, Guest room, 1 King, Balcony
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Tower Room, Club lounge access, Guest room, Balcony
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Tower Suite Room, Club lounge access, 1 King, Balcony
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive Suite Room, Club lounge access, 1 King, Balcony
...
  • Room size: 96 m²/1033 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Presidential Suite Room, Club lounge access, 1 King, Balcony
...
  • Room size: 135 m²/1453 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 1 King, Balcony
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed and 2 single bed...
Enter dates to see prices

Frequently asked questions

Does Sheraton Bandung Hotel & Towers offers connecting/adjoining rooms?

Sheraton Bandung Hotel & Towers offers adjoining rooms for guests who would like to stay connected to their friends or loved ones with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.

What type of restaurant cuisines are provided at Sheraton Bandung Hotel & Towers?

Sheraton Bandung Hotel & Towers has a wide selection of restaurant and food options for you to take pleasure in while remaining at this property, which include Vegetarian restaurant, Western cuisine, Asian cuisine, and International cuisine.

What type of non-water sports and outdoor activities are readily available at Sheraton Bandung Hotel & Towers?

Sheraton Bandung Hotel & Towers presents a wide variety of non-water sport and outdoor activities such as bicycle rental, golf course (within 3 km), hiking trails, and horse riding for travelers to maximize while staying here.

Does Sheraton Bandung Hotel & Towers offer dry cleaning services?

Yes! Sheraton Bandung Hotel & Towers features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

What steps does Sheraton Bandung Hotel & Towers take in terms of hygiene, safety, and cleanliness?

Sheraton Bandung Hotel & Towers satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with temperature check for guests and staff, first aid kit, free face masks, staff trained in safety protocol, and sterilizing equipment for enhanced safety precautions and hygiene protocols.

At what time of the year is Sheraton Bandung Hotel & Towers most popular?

Sheraton Bandung Hotel & Towers's most popular month where verified guests have stayed the most is in December.

What do guests love most about Sheraton Bandung Hotel & Towers?

Verified guests that stayed at Sheraton Bandung Hotel & Towers have given this property a rating of 8.916 for its exceptional service as the primary highlight for their stay.

What is the average rating that verified Solo travelers' have given to Sheraton Bandung Hotel & Towers?

Verified solo travelers that have stayed at this property have given Sheraton Bandung Hotel & Towers an average rating of 8.7. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What restaurants are close by Sheraton Bandung Hotel & Towers?

Sheraton Bandung Hotel & Towers’s local community is Dago which consists of popular restaurants such as Congo Gallery & Cafe, Armor Kopi, and Warung Lela.

What time is check-in and check-out at Sheraton Bandung Hotel & Towers?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated hours may be charged an additional fee.

See map

Explore the neighborhood

What people love about Sheraton Bandung Hotel & Towers

  • 10

    Exceptional
    Cleanliness

    "The room is big and clean."

    Nugriaty

    |

    December 29, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Clean, cool, and comfortable conditions for those who need peace."

    Diah

    |

    November 29, 2022

  • 10

    Exceptional
    Staff 

    "One of our fav hotel in bandung, great and quite locations great staff and facilities"

    Sally

    |

    October 4, 2022

Overall rating:

8.6

Excellent
1,614 reviews
Cleanliness
8.8
Facilities
8.7
Location
8.8
Read all reviews >
What travelers say they love:
Really enjoy staying here, good environtment, good food, cle...
Silviana from Indonesia
Business traveler
More about Sheraton Bandung Hotel & Towers

More about Sheraton Bandung Hotel & Towers

Sheraton Bandung Hotel & Towers

Wake up to a magical day and enjoy all that Bandung offers with a stay at Sheraton Bandung Hotel & Towers.
The facilities and services provided by Sheraton Bandung Hotel & Towers ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Bandung.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Sheraton Bandung Hotel & Towers. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Sheraton Bandung Hotel & Towers include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms. Sheraton Bandung Hotel & Towers also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Sheraton Bandung Hotel & Towers caters to its guests varied dietary restrictions with cuisine types such as halal available.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Sheraton Bandung Hotel & Towers. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails and badminton court in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

Visit the sights and local attractions of Bandung during your stay at the hotel. Whatever you may be looking to buy on your trip to Bandung, chances are you'll find it at Rumah Mode Factory Outlet located 2.3 km away. Engage in the city's best art at Geology Museum located 2.9 km away, where you can learn about the local art scene and buy original works.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Swimming Pool

35 mentions

Breakfast

34 mentions

Housekeeping

25 mentions

Food & Dining

9 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible registration desk
  • Accessible route to the registration desk
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • Room and suites access through exterior corridor
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on some room windows
  • Self-closing doors on all guest rooms and suites
  • Visual alarms in all guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Buffet
Restaurants on site
Feast Restaurant
  • Menu: A-la-carte

Location

Jalan Ir. H. Juanda No. 390, Dago, Bandung, Indonesia, 40135
Excellent
Location

8.8

Airports
  • Husein Sastranegara International Airport (BDO)
    5.4 km 25 min drive
  • Kertajati Intl Airport (KJT)
    64.5 km
Public transportation
  • Bandung Train Station
    4.9 km
  • Stasiun Hall Bus Terminal
    5.0 km
Hospital or clinic
  • MEDICORE LABORATOIUM CLINIK UTAMA
    90 m
Shopping
  • Rumah Mode Factory Outlet
    2.3 km
Convenience store
  • Indomaret
    420 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Rumah Mode Factory Outlet
    2.3 km
  • Geology Museum
    2.9 km
  • Paris Van Java
    3.1 km
  • Gedung Sate
    3.1 km
  • Braga Street
    4.9 km
  • Bandung Grand Mosque
    5.6 km
  • Trans Studio Bandung
    6.0 km
  • Dusun Bambu Family Leisure Park
    10.4 km
  • Sari Ater Hot Spring
    15.6 km
  • Ciater natural hot spring
    15.8 km
Nearby landmarks
  • MEDICORE LABORATOIUM CLINIK UTAMA
    90 m
  • Dago Atas Sideway
    210 m
  • Parking Area Outdoor
    260 m
  • lap STKS BANDUNG
    260 m
  • DDK Park
    280 m
  • Dokter Gigi
    310 m
  • Kemper Park 1
    320 m
  • West Java Cultural Park
    600 m
  • Abinaya
    680 m
  • Taman Lotus
    760 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee165000 IDR
  • Distance from city center2. Km
Extras
  • Breakfast charge (unless included in room price)181500 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 156
  • Year property opened1990
  • Most recent renovation2013

Reviews of Sheraton Bandung Hotel & Towers from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.7
Location8.8
Room comfort and quality8.8
Service8.9
Value for money8.3
High score for Bandung
Rating
9+ Exceptional (300)
8-9 Excellent (121)
7-8 Very Good (142)
6-7 Good (45)
<6 Below Expectation (50)
Time of the year
Mar - May (146)
Jun - Aug (169)
Sep - Nov (164)
Dec - Feb (179)

Show reviews that mention 

Showing 658 verified guest comments
12345
10.0
Exceptional
Nugriaty from Indonesia
Couple
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in December 2022

Nice Staff and Amazing Breakfast ”

Love to stay here. Love the ambiance, peaceful. The Staff really helpful and nice. The room is big and clean. The most amazing thing is the breakfast. It's with a lot of choices and all I ate taste good.

Reviewed December 30, 2022

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10.0
Exceptional
aditya from Indonesia
Family with young children
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in June 2022

Second Stay and got unexpected Upgrade”

Book One King Bedroom with balcony (because the twin room is already fully booked). While check-in, I ask if there is a possibility of twin rooms available. Surprisingly the Front Desk (sorry I forgot your name) give me an upgrade to the pool access room with a twin bed, what a double jackpot. as usual, kids are happy to play with horses and rabbits feeding, the beautiful jogging track, and the scenery at the hotel. The pool is too cold, would be great if the hotel could improve with the warm pool (as the peers they already provide this facility) Breakfast 8/10, the quality of the food is good and they have a live cooking station , I love the fried rice from this live cooking station. Overall it is always a pleasant stay here.. Thanks Sheraton

Reviewed June 27, 2022

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Thanks for leaving our business a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 19, 2022
Sheraton Bandung Hotel & Towers
9.6
Exceptional
Dini from United States
Couple
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in March 2022

VERY WELL MAINTAINED HOTEL”

If you are looking to stay close to the popular places to eat and shop, Sheraton might be a bit too far. The hotel is located at Dago Atas area. On the bright side, it is serene & quite. Sheraton hotel Bandung was open in 1990. When you enter the premises and the room, you wouldn't believe it has been operating for over 30 years, because they did an excellent job at maintaining the premises, which other newer hotel lack of. The room that we stayed at was spacious, clean and bright from the huge windows (I personally love hotel rooms with big windows, floor to ceiling). Sheraton is part of Marriott hotels, which is famous for their comfortable bed and pillows. You would be guaranteed to have a good night sleep here. The art deco style interior fits in nicely. They have 2 pools which is a big hit for the children to swim in. The only downside, they only have staircase in front of the lobby area. So it is quite difficult to take your luggage up those stairs. They do not have any ramp access for the disabled. Also, they there's no access to the parking lot from the hotel. You have to walk out from the lobby and walk around the hotel building to access the parking lot. Mind you that the hotel property is quite large. Over all we loved staying at Sheraton Bandung, and looking forward to come back soon.

Reviewed March 30, 2022

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Thanks for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 20, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
Ratih from Indonesia
Family with young children
Tower Room, Club lounge access, Guest room, 1 King
Stayed 1 night in December 2022

Hotel with fun activities”

This hotel has some activities for children...my children were so happy stay at this hotel.they ride horse,play in the playground,feed rabbits.the hotel is also giving angklung performance when we breakfast..so interesting!! The staffs are so helpfull,kind,friendly

Reviewed December 30, 2022

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10.0
Exceptional
Hartono from Indonesia
Family with young children
Tower Room, Club lounge access, Guest room, 1 King, Balcony
Stayed 3 nights in December 2022

Best!”

It was a another pleasant stay, i have been stay couple times here and still love it. The service given was amazing, Chef named Donal, Operation Director Ibu Fanny, and front desk Pak Sandro was paying a very good attention to us as a guest..

Reviewed December 25, 2022

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10.0
Exceptional
Hartono from Indonesia
Family with young children
Tower Room, Club lounge access, Guest room, 1 King, Balcony
Stayed 1 night in December 2022

Best!”

It was a another pleasant stay, i have been stay couple times here and still love it. The service given was amazing, Chef named Donal, Operation Director Ibu Fanny, and front desk Pak Sandro was paying a very good attention to us as a guest..

Reviewed December 25, 2022

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10.0
Exceptional
Madona from Indonesia
Family with young children
Tower Room, Club lounge access, Guest room, 1 King, Balcony
Stayed 1 night in December 2022

amazing”

the hotel very great for family vacation.. i suggest you book the tower room or tower club.. you can get free flow cocktail’s , buffet dinner at club lounge.. the pool is good for children, free riding horse when you stay at tower room.. nice hotel..

Reviewed December 04, 2022

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10.0
Exceptional
Anggi from Indonesia
Solo traveler
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 1 night in October 2022

1 night stay ”

The room are clean, comfortable. The service is the best, especially Mr. Nono. All the staff are friendly, the chef is also friendly, my favorite menu at the feast restaurant is oxtail fried rice. Will definitely come back here again

Reviewed October 09, 2022

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Thank you for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded October 10, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
Astrid from Indonesia
Family with young children
Junior Suite Room, Club lounge access, 1 King, Balcony
Stayed 1 night in October 2021

Thumbs up for the health protocols”

They cleaned it on spot.I saw they disinfecting the chairs and sun loungers after guests used, including the playground. They also disinfecting the room after cleaning it. Well it took a while, I got one hour waiting for my room to be ready. BUT since this pandemic things, I dont mind. It worthed. It have large park, so we can stroll around. Trees and flowers everywhere, So relaxing. We can breakfast in room, this is another plus for me. Theres not much variation but its ok. Keep up this health protocols!

Reviewed October 05, 2021

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10.0
Exceptional
Rahmat from Indonesia
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 1 night in May 2022

Awesome and fabulous”

Ii feel very special when stay in this hotel especialy the f&b yummy cozy clean and warm ambience... The room so cool, clean and fresh... Kids so happy with facilities like feeding rabbit, riding horse, swimming, feeding koi... Will be back someday...thank you sheraton..

Reviewed May 24, 2022

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Thanks for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 20, 2022
Sheraton Bandung Hotel & Towers
9.6
Exceptional
Diah from Indonesia
Family with teens
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 1 night in November 2022

Pleasant stay with family”

I stay one night with my old parents and husband. When you enter the room, you get a welcoming cake. Clean, cool, and comfortable conditions for those who need peace. The staff is also very friendly. When paying on the Agoda application, I chose a deluxe room, then upgraded to a tower room (with bathup) 😍 Swimming and gym facilities are also ok

Reviewed November 29, 2022

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10.0
Exceptional
ridwan from Indonesia
Family with young children
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in July 2022

Highly recommendable hotel”

Service was very good. Everyone was super nice and helpful. The room was clean and nice. Breakfast really delicious. Food quality and variety, not only was the food good, it was fantastic ❤️

Reviewed July 31, 2022

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Thank you for leaving a 5-star rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded August 01, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
Hertia from Indonesia
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 1 night in February 2021

Exceptional ”

Excellent services from all the staff, especially Mrs. Farras. There’s some minor issue concerning our bed and they solved it by upgrading our rooms. Hospitality was shown by every single staff, greeting was a common gesture, really helpful and fast response. We booked 3 rooms, all of our rooms were clean, great amenities, and spacious. It was a wonderful experiences, and definitely will come back next time.

Reviewed February 21, 2021

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9.6
Exceptional
sunu from Indonesia
Family with young children
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in March 2022

Probably need to adjust certain policy”

I stayed in room 426. I discovered this room probably has just been renovated especially in the bathroom side. The room is clean, yet there's a problem on the floor surface. When we are taking shower, the water not moving into the drainage properly due to the surface is not properly managed. The policy of free breakfast for 2 adults & 2 infants (below 2 years old) is sound uncommon compared with many 5-star hotels I've stayed. Therefore, this hotel fits for business travel hotel rather than hotel to stay with family and young children.

Reviewed March 21, 2022

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Thanks for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 20, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
Stefanie from Indonesia
Couple
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in June 2022

Awesome Staff!”

The room was so good, clean and warm. The hospitality was so amazing. Breakfast experience was very good too!

Reviewed June 17, 2022

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Thanks for leaving our business a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 19, 2022
Sheraton Bandung Hotel & Towers
9.6
Exceptional
Yuvan from Indonesia
Family with young children
Tower Room, Club lounge access, Guest room, 1 King, Balcony
Stayed 3 nights in January 2023

Best hotel with your small kids”

So many activities in the playground e.g. riding horse, feeding rabbits, playing soccer, etc. Enjoyed staying there for 3 nights with access to the lounge with beet and wine make even perfect for parent.

Reviewed January 09, 2023

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10.0
Exceptional
Bing from Indonesia
Family with teens
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in June 2021

Good value”

With the pandemic, most hotels have a discounted rate. Considering the competition, this hotel has better value with a swimming pool in a garden environment. The breakfast was good, not crowded, seems not all guests getting a breakfast in the hotel. Bed has super soft top layer, depends on your liking but for us its a bit a drawback.

Reviewed June 03, 2021

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10.0
Exceptional
Ika from Indonesia
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 1 night in October 2020

Exceptional”

Having great time with family on my birthday staycation at Sheraton. Protokol Covid dijalankan dengan baik, swimming pool di bersihkan setiap hari dan jumlahnya di batasi, dan staff yang sangat helpful melayani kebutuhan kita selama stay di Sheraton. Nice to meet you mr. Chef, pak Donal yang berbaik hati kasih birthday cake during dinner time at resto. Will be back to Sheraton again real soon.

Reviewed October 05, 2020

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10.0
Exceptional
Sally from Indonesia
Family with young children
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in June 2022

Superb Hotel ”

One of our fav hotel in bandung, great and quite locations great staff and facilities

Reviewed October 04, 2022

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Thank you for leaving a 5-star rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded October 05, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
rizki from Indonesia
Family with young children
Deluxe Room, Guest room, 1 King, Balcony
Stayed 2 nights in September 2022

Best hotel for staycation ”

Good foods, nice place, clean, humble staff.

Reviewed September 17, 2022

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Thank you for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded September 19, 2022
Sheraton Bandung Hotel & Towers
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