Sheraton Bandung Hotel & Towers

Jalan Ir. H. Juanda No. 390, Dago, Bandung, Indonesia, 40135 - See map
Free Wi-Fi
8.4
Excellent
/10
(896 reviews)See what guests said
Housekeeping38
Breakfast18
View11
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Sheraton Bandung Hotel & Towers

"You will get the best private time in bandung with great facilities"

Oscar - February 23, 2018

 Sheraton Bandung Hotel & Towers
Lobby Sheraton Bandung Hotel & Towers
Interior view Sheraton Bandung Hotel & Towers
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Popular landmarks
Rumah Mode Factory Outlet 2.34 km
Geology Museum 2.93 km
Paris Van Java 3.08 km
Gedung Sate 3.14 km
Braga Street 4.94 km
Bandung Grand Mosque 5.58 km
Trans Studio Bandung 5.97 km
Dusun Bambu Family Leisure Park 10.42 km
Sari Ater Hot Spring 15.55 km
Ciater natural hot spring 15.79 km
Nearby landmarks
Taman Budaya Jawa Barat 1.12 km
Dago Pakar 1.14 km
Rabbit Town 1.32 km
Wot Batu 1.48 km
Teras Cikapundung 1.49 km
Keraton Cliff 1.52 km
Universitas Parahyangan 1.58 km
Dago Indah Golf 1.82 km
Diaz Travelindo 1.83 km
Donatello Factory Outlet 1.94 km
8.5

Excellent

Location rating score

1.34 kilometers from city center
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 896 reviews
Excellent comfort
8.8 room quality and comfort
Excellent service
8.7 rating for service
Excellent cleanliness
8.5 rating for cleanliness
Excellent facilities on premise
8.4 facilities on premise

The rooms are spacious, the restaurants are nice, the pool area is good, and the staff are extremely friendly and helpful.

Pavan | August 13, 2019

Hotel is well maintenance Staff is polite Breakfast is awesome like sheraton always.

sektino | January 20, 2020

The room was very nice and all facilities at the hotel in good condition.

Thomas | August 12, 2019

We have been received by Dian the beautiful receptionist on our arrival.

Marisa | September 2, 2019

Dian gave us beyond excellent service that made us feel close to home.

Marisa | September 2, 2019

The hotel is clean and staff is really helpfull, we had a great time.

Sri | September 26, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Hot spring bath

Your dates are popular among travelersPopular destination! Properties in Bandung are being booked every minute!
Value for money8.1
Distance to city center2. Km
Location rating8.5
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport5.4 km

Rooms available at Sheraton Bandung Hotel & Towers

Excellent
Room comfort & quality
8.8
Presidential Suite Room, Club lounge access, 1 King, Balcony
Presidential Suite Room, Club lounge access, 1 King, Balcony
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 queen bed
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Junior Suite Room, Club lounge access, 1 King, Balcony
Junior Suite Room, Club lounge access, 1 King, Balcony
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 queen bed or 1 king bed
Enter dates to see prices
Tower Room, Club lounge access, Guest room, 1 King
Tower Room, Club lounge access, Guest room, 1 King
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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Executive Suite Room, Club lounge access, 1 King, Balcony
Executive Suite Room, Club lounge access, 1 King, Balcony
...
    Enter dates to see prices
    Deluxe Room, Guest room, 1 King, Balcony
    Deluxe Room, Guest room, 1 King, Balcony
    ...
    • Balcony/terrace
    • Shower
    • 1 king bed
    Enter dates to see prices
    Tower Suite Room, Club lounge access, 1 King, Balcony
    Tower Suite Room, Club lounge access, 1 King, Balcony
    ...
      Enter dates to see prices
      Tower Suite Room
      Tower Suite Room
      ...
      • Room size: 90 m²/969 ft²
      • Balcony/terrace
      • 1 king bed
      Enter dates to see prices
      Tower Room, Club lounge access, Guest room, Garden access
      Tower Room, Club lounge access, Guest room, Garden access
      ...
      • Balcony/terrace
      • Shower and bathtub
      • 2 single beds
      Enter dates to see prices
      Tower Room, Club lounge access, Guest room, 1 King, Balcony
      Tower Room, Club lounge access, Guest room, 1 King, Balcony
      ...
      • Balcony/terrace
      • Shower and bathtub
      • 1 king bed
      Enter dates to see prices
      Executive Suite
      Executive Suite
      ...
      • Room size: 96 m²/1033 ft²
      • Balcony/terrace
      • 1 queen bed
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Sheraton Bandung Hotel & Towers?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Sheraton Bandung Hotel & Towers?

      Sheraton Bandung Hotel & Towers is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 165000 IDR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Bandung Hotel & Towers also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Sheraton Bandung Hotel & Towers has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bandung with private transportation, the resort can arrange both taxis or car rental.

      What is the smoking policy at Sheraton Bandung Hotel & Towers?

      Sheraton Bandung Hotel & Towers does permit smoking in some areas and is not 100% smoke-free.

      See map
      Explore the neighborhood

      What people love about Sheraton Bandung Hotel & Towers

      • 8.0
        Very good
        "The big name of this hotel we can hear in bandung town."

        Wan | January 19, 2018

      • 9.2
        Exceptional
        "The rooms were very comfortable with rain showers."

        May | July 22, 2019

      • 8.0
        Very good
        Location
        "Good hotel and located in strategic location"

        Teguh | October 30, 2019

      Property ranking|Compared to 1,647 Bandung properties
      See all rankings
      Room comfort score
      8.8/10
      Review score - United States
      8.6/10
      Service score
      8.7/10
      Cleanliness score
      8.6/10
      Better than
      99
      %
      of Bandung properties
      Better than
      98
      %
      of Bandung properties
      Better than
      95
      %
      of Bandung properties
      Better than
      95
      %
      of Bandung properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

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      Overall rating:
      8.4
      Excellent
      896 reviews
      Cleanliness
      8.5
      Facilities
      8.4
      Location
      8.5
      Read all reviews >
      What travelers say they love:
      The hotel is clean and the executive room is quite spacious ...
      Syed from Malaysia
      Group
      More about Sheraton Bandung Hotel & Towers

      More about Sheraton Bandung Hotel & Towers

      The professional service combined with the resort-like atmosphere equals pure satisfaction at the Sheraton Bandung Hotel & Towers in Java Barat. Only three miles away from the international airport, this hotel is extremely convenient. This area of Java has a very unique culture of its own, as it used to be a famous trade route in the early 1500s. Exploration of the surrounding areas is a must. It’s full of smiles, curious faces, picturesque mountains, and unsurpassed beaches. However, a day at the hotel proves extremely beneficial. Make use of the tennis court, fitness center, and outdoor pool. Dress casual for dinner and select a dish from the hotel’s well respected restaurant. When you think the day is complete, you might want to reconsider finishing it off with a sauna and spa. This Sheraton really hits the spot.

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      Most talked about facilities

      Swimming Pool
      35 mentions
      Breakfast
      34 mentions
      Housekeeping
      25 mentions
      Food & Dining
      9 mentions

      What they offer

      9.2
      Exceptional
      "I enjoyed staying at the Sheraton Bandung Hotel and Towers."

      Thomas | August 12, 2019

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      American

      Restaurants on site

      Feast Restaurant
      Menu:A-la-carte

      Nearby restaurants

      Indonesian cuisine
      Indonesian cuisine
      Cafe D'Pakar Bandung
      900 m Indonesian
      Restoran Sederhana Masakan Padang
      4.1 km Indonesian
      Batagor & Baso Cuanki
      4.1 km Indonesian
      American cuisine
      American cuisine
      Booster Society
      240 m American, Cafe, European
      Miss Bee Providore
      1.3 km American, Asian, European
      McDonald's Simpang Dago
      1.4 km American
      Asian cuisine
      Asian cuisine
      Feast Restaurant
      80 m Asian, Halal, Indonesian
      Arirang House Resto
      210 m Asian, Indonesian
      Super Iga
      210 m Asian, Indonesian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Sheraton Bandung Hotel & Towers from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (896)Booking.com Reviews (237)
      8.4
      /
      10
      Cleanliness8.5
      Facilities8.4
      Location8.5
      Room comfort and quality8.8
      Service8.7
      Value for money8.1
      High score for Bandung
      Rating
      9+ Exceptional (187)
      8-9 Excellent (106)
      7-8 Very Good (122)
      6-7 Good (39)
      <6 Below Expectation (42)
      Time of the year
      Mar - May (98)
      Jun - Aug (139)
      Sep - Nov (128)
      Dec - Feb (131)
      Don't miss out!Popular destination! Properties in Bandung are being booked every minute!
      All guests (896)
      All room types
      All languages

      Show reviews that mention 

      Showing 496 verified guest comments
      12345
      9.2
      Exceptional
      Leitizia from Indonesia
      Couple
      Stayed 2 nights in December 2017

      Highly Recommended Hotel”

      Has always been of my family’s favourite hotel to stay in Bandung ever since I lived in the city during university years. Rooms at the Towers, in particular, are comfortable & stylish. Great breakfast, & delicious afternoon tea buffet in towers lounge. We were very fortunate to stay during their christmas tree lighting ceremony in the towers lounge, afternoon tea turned into a fancy afternoon cocktail with mulled wine & fancy (& certainly delicious!) hors d'oeuvres. Though it was constantly raining during out stay, we didnt mind, because the facilities more than made up for it. Got to enjoy the relaxing spa, while husband spent the afternoon at the nice gym. Definitely the highly recommended hotel in Bandung that cater for family, couples, or even solo travellers. The only letdown is a bunch of corporate group whose loud morning activity disturbed our sleep. They really didnt need to use such loud speaker considering the small number group doing the morning exercise/games thingy. Perhaps the hotel can allocate a space for such group activity away from towers rooms?

      Reviewed December 17, 2017
      9.2
      Exceptional
      Thomas from Indonesia
      Solo traveler
      Deluxe Room, Guest room, 1 King, Balcony
      Stayed 1 night in August 2019

      Excellent Hotel”

      I enjoyed staying at the Sheraton Bandung Hotel and Towers. The room was very nice and all facilities at the hotel in good condition. The buffet breakfast was excellent. Good selection of food. All the staff were very friendly and helpful. I would recommend this hotel to anyone visiting Bandung.

      Reviewed August 12, 2019
      8.4
      Excellent
      Cipta from Indonesia
      Family with young children
      Stayed 2 nights in March 2017

      overall good but the concierge not proffesional”

      I stay with my family for 2 nights @ Sheraton Dago Bandung. Overall was Ok. good hotel although old hotel. but thw tower section is newly renovated. food is good. facilities especially for kids are good. however there is a little incident when I want to short term park my car near the lobby, the concierge didn't allow me to park there. however just when i move my car a luxury car came and they gave the parking lot. I think that this is very not professional and not expected from a 5star hotel. other than that staff is friendly and the lounge in tower is good..

      Reviewed April 01, 2017
      10.0
      Exceptional
      Ying from Malaysia
      Family with young children
      Stayed 3 nights in March 2018

      Friendly Staff with 5 star services”

      We got a very good stay in Sheraton Hotel Bandung. I stay in the Tower Room and that day when we reach hotel. The room that I request is not ready yet but the hotel provide me another room just for me and my family to rest inside until my request room get ready. I feel very warm due to we are very tired and travel early from Malaysia to Bandung. Thank you and definitely we will stay again in this Hotel

      Reviewed March 22, 2018
      8.8
      Excellent
      Charlie from Singapore
      Solo traveler
      Stayed 1 night in July 2018

      Still the best hotel in Bandung”

      Sheraton was an old hotel, almost 30 years. Location is at Dago, very near to golf courses, traffic to the Bandung town could be very bad during weekend. The tower lounge, the food is not too great, could be much better. Breakfast in the pool side restaurant is decent, especially Indonesia food.

      Reviewed August 13, 2018
      8.7
      Excellent
      Justin from Australia
      Couple
      Stayed 1 night in October 2015

      2nd visit... Love it!”

      Room, hotel layout & service

      We enjoyed our stay at Bandung Sheraton Towers very much. On arrival, we asked staff for some room spray as the open fire fire smoke had seeped into the room. On our return from coffee, a lovely scented oil diffuser was plugged in and our room was refreshed! A really super bed, ☺️ We came to Bandung (by train) to escape Jakarta for the weekend. We choose Sheratom as its peaceful & easy to visit favorite places in & around Bandung.

      Reviewed October 18, 2015
      9.7
      Exceptional
      Justin from United States
      Couple
      Stayed 1 night in February 2016

      Fantastic romantic getaway”

      Service, facilities, decor

      My wife and I had a fantastic stay at the Sheraton Bandung. I had ordered flowers for Valentine's Day and had them delivered to the hotel, which the staff kindly put in our room before we even checked in. I hadn't called ahead to give them a heads-up -- they were just really on point and instinctively did what was needed to make our stay as comfy and hassle-free as possible. As a weekend getaway location close to Jakarta, I couldn't recommend a hotel any higher.

      Reviewed February 16, 2016
      9.6
      Exceptional
      Hizkia from Indonesia
      Family with young children
      Deluxe Room, Guest room, 1 King, Balcony
      Stayed 2 nights in October 2019

      Overall had wonderful stay, especially the staff which shown exceptional hospitality. ”

      Front Office teams was very warmly and even assist to provide bandages for my wife, concierges coming to assist for the luggage, HK teams who clean up the room and especially for F&B teams. Special thanks to Chef Zak ( pastry chef) which provide us with personalizes service for our needs during breakfast and surprise my son with the cake, the Waiter Andhika (sorry if mistaken), the ladies trainees Vika and the greeter for asking to provide bitterballen for my Son. Definitely will coming back. All of them was worthy for the recognitions. Well Done Sheraton Bandung

      Reviewed October 11, 2019
      10.0
      Exceptional
      William from Indonesia
      Couple
      Stayed 1 night in June 2015

      perfect hotel for your weekend getaway”

      great hotel facility, big and clean room, superb breakfast

      We booked the tower cabana room for 1 night. It's a tower room which has direct access to the garden. It was a superb room. Big room, big bed, big sofa to relax while watch tv, and also the bathroom was amazing. It's really a pleasant stay. The tower lounge serves you breakfast, afternoon cocktail. I enjoy the afternoon cocktail while relaxing with the mountain view. You also can create your own cocktail if you have the recipe. For the breakfast, i enjoy the Feast restaurant. Many kind of food served there. Local, noodle, japanese, and western with good quality. Definitely will come back again to Sheraton

      Reviewed July 02, 2015
      10.0
      Exceptional
      Nur from Malaysia
      Couple
      Deluxe Room, Guest room, 1 King, Balcony
      Stayed 1 night in October 2019

      Best hotel with affordable price”

      Quick check in, very nice, clean, beautiful hotel, the room is so comfortable and very relaxing.. I like the location is close to shopping outlet in bandung.. Comfortable bed, very nice food at breakfast.. Wide selection too.. I will definitely come back to sheraton bandung

      Reviewed October 10, 2019
      8.8
      Excellent
      aditya from Indonesia
      Business traveler
      Stayed 2 nights in April 2018

      FREE UPGRADE! Awesome responsibility by Sheraton”

      I stayed here for a couple nights, booked a deluxe room from Agoda. When i was checking-in the officer told me that I only get a standing shower, that was their facility for a deluxe room. I said to them I saw a bathtub facility for a Deluxe room when i booked from Agoda..but i dont mind and not complaining about the situation (I'm not sure but somehow it seems Agoda/Sheraton posted a bathtub logo on a Deluxe room). Not longer after I checked in my Deluxe room the telephone rang, and Sheraton told me they willing to upgrade my Deluxe room to Tower Room for free. Sweet! Thankyou Sheraton for your responsibility and hospitality.

      Reviewed April 27, 2018
      10.0
      Exceptional
      Marisa from Malaysia
      Family with teens
      Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
      Stayed 1 night in August 2019

      EXCEPTIONAL SERVICE AND PLACE”

      We have been received by Dian the beautiful receptionist on our arrival. Dian gave us beyond excellent service that made us feel close to home. The beds in the rooms are so heavenly you would think what have you done to deserve such comfort and luxury. Overall a really great experience and we are looking forward to stay at Sheraton Bandung soon!

      Reviewed September 02, 2019
      8.8
      Excellent
      Iris from Indonesia
      Family with young children
      Deluxe Room, Guest room, 1 King, Balcony
      Stayed 2 nights in December 2018

      Excellent”

      We love stayed in Sheraton. The room superb with great pool and neat playground. My kids love the playground. Sadly no horseback riding for non-weekend. However they seems to lack of staff. We arrived at the hotel at 14.00 and would only able to check in around 15.00 as the rooms have yet ready. Nonetheless they have upgraded my room to tower which is highly apprecitated. The next morning, when i would like to order in room breakfast, no one answered my calls. Hence i need to go to the receptionist to direct order my in-room breakfast.

      Reviewed December 22, 2018
      8.0
      Excellent
      Samanta from Indonesia
      Family with young children
      Stayed 1 night in July 2018

      nice experience”

      We like the location and ambience here in Sheraton Dago Bandung. We also like all foods because it taste very delicious and has variety of menu for breakfast and evening cocktails. One thing that made us worry was water temperature at the swimming pool. It was very cold. Hotel management shall consider to control water temperature, so the water will be warmer for all guests. Sure it will pleasant us to stay longer at the swimming pool.

      Reviewed July 16, 2018
      9.6
      Exceptional
      Thomas from Indonesia
      Family with young children
      Stayed 1 night in October 2016

      Superb Children Facility”

      Check the photos of its kids' facility, really nice and the staff there is really patient with children, friendly, warming and ready to assist. Free ice cream!! Playground with soft rubber so no worry if the children fell, beware of the edge though. Free horse riding on weekends!! Nice pool. The restarurant and food is good, during my visit there are 2 birthday party celebrated here meaning it is well know and well accepted in Bandung. Advise: stay close to hotel to avoid heavy traffic at weekend. I will definitely go back here in future.

      Reviewed November 08, 2016
      9.3
      Exceptional
      BETTY from Singapore
      Solo traveler
      Stayed 1 night in April 2015

      MEMORABLE AND FANTASTIC STAY”

      SERVICES BY THE STAFF, THE AMBIENCE AND THE ROOMS OF THE HOTEL

      This is the first time we are staying at Sheraton in Bandung and we are very pleased with the very very comfortable and cosy rooms. Adding to this is the top notch services rendered by each and every staff... making all of us felt very at home. Kudo! to all for a well done job

      Reviewed June 30, 2015
      10.0
      Exceptional
      Elaine from Canada
      Family with young children
      Stayed 2 nights in January 2017

      Bit of Paradise Close to Attractions”

      This hotel is like a hidden retreat while still being close to all of the action. The rooms are gorgeous (tower room) and the price to upgrade to a tower room is well worth it since you get free evening nibbles and drinks in the lounge and get bigger rooms with space to hangout. Our kids were more than happy to spend the whole day petting the rabbits and ridding the horses on the weekend. The Sunday Brunch was nice too with more activities for the kids. Tip: Go to the restaurant Noah's Barn not far down the street for great ambiance and food.

      Reviewed January 30, 2017
      10.0
      Exceptional
      Asep from Indonesia
      Family with teens
      Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
      Stayed 1 night in January 2019

      Luxury hotel and lovely staff”

      Thanks Sheraton Bandung for upgrade our room ... was very surprise for us (good move to attract new customer to become loyal customer) Staff is so friendly and full of smile.

      Reviewed January 16, 2019
      9.0
      Exceptional
      Vebby from Indonesia
      Family with young children
      Stayed 1 night in July 2015

      Nice Family Hotel ”

      Kids Club & Pony Riding & Big Towers Cabana Room

      Thank you Sheraton for upgraded my executive room into Towers Cabana Room.. My daughters love the big bath tub and private balcony.. We enjoy the park in the morning, kids pool and kids club with free ice cream and free pony riding.. =)

      Reviewed July 30, 2015
      9.3
      Exceptional
      Haryadi from Indonesia
      Family with teens
      Stayed 1 night in March 2015

      Perfect and comfortable”

      Good Location. Clean and nice atmosphere

      Thank you for upgrading our rooms to a suite and tower rooms with a connecting door, which was perfect for a family with 2 children or adults. Room 4403 and 4404 were quite rooms, bed and pillows were comfort, Rooms including bathrooms were clean, very good quality amenities and has flowery smell from a scented oil warmer in the suite (We have no idea about deluxe rooms condition), the hotel has modern contemporary style interior including in rooms. Overall, we enjoyed very much during our stay in this hotel.

      Reviewed March 15, 2015
      12345
      This is a popular property. Don't miss out!

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      Sheraton Bandung Hotel & Towers
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Rumah Mode Factory Outlet
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