Highly Recommended Hotel”

Has always been of my family’s favourite hotel to stay in Bandung ever since I lived in the city during university years. Rooms at the Towers, in particular, are comfortable & stylish. Great breakfast, & delicious afternoon tea buffet in towers lounge. We were very fortunate to stay during their christmas tree lighting ceremony in the towers lounge, afternoon tea turned into a fancy afternoon cocktail with mulled wine & fancy (& certainly delicious!) hors d'oeuvres. Though it was constantly raining during out stay, we didnt mind, because the facilities more than made up for it. Got to enjoy the relaxing spa, while husband spent the afternoon at the nice gym. Definitely the highly recommended hotel in Bandung that cater for family, couples, or even solo travellers. The only letdown is a bunch of corporate group whose loud morning activity disturbed our sleep. They really didnt need to use such loud speaker considering the small number group doing the morning exercise/games thingy. Perhaps the hotel can allocate a space for such group activity away from towers rooms?

Excellent Hotel”

I enjoyed staying at the Sheraton Bandung Hotel and Towers. The room was very nice and all facilities at the hotel in good condition. The buffet breakfast was excellent. Good selection of food. All the staff were very friendly and helpful. I would recommend this hotel to anyone visiting Bandung.

Friendly Staff with 5 star services”

We got a very good stay in Sheraton Hotel Bandung. I stay in the Tower Room and that day when we reach hotel. The room that I request is not ready yet but the hotel provide me another room just for me and my family to rest inside until my request room get ready. I feel very warm due to we are very tired and travel early from Malaysia to Bandung. Thank you and definitely we will stay again in this Hotel

overall good but the concierge not proffesional”

I stay with my family for 2 nights @ Sheraton Dago Bandung. Overall was Ok. good hotel although old hotel. but thw tower section is newly renovated. food is good. facilities especially for kids are good. however there is a little incident when I want to short term park my car near the lobby, the concierge didn't allow me to park there. however just when i move my car a luxury car came and they gave the parking lot. I think that this is very not professional and not expected from a 5star hotel. other than that staff is friendly and the lounge in tower is good..

Still the best hotel in Bandung”

Sheraton was an old hotel, almost 30 years. Location is at Dago, very near to golf courses, traffic to the Bandung town could be very bad during weekend. The tower lounge, the food is not too great, could be much better. Breakfast in the pool side restaurant is decent, especially Indonesia food.

Fantastic romantic getaway”

My wife and I had a fantastic stay at the Sheraton Bandung. I had ordered flowers for Valentine's Day and had them delivered to the hotel, which the staff kindly put in our room before we even checked in. I hadn't called ahead to give them a heads-up -- they were just really on point and instinctively did what was needed to make our stay as comfy and hassle-free as possible. As a weekend getaway location close to Jakarta, I couldn't recommend a hotel any higher.

2nd visit... Love it!”

We enjoyed our stay at Bandung Sheraton Towers very much. On arrival, we asked staff for some room spray as the open fire fire smoke had seeped into the room. On our return from coffee, a lovely scented oil diffuser was plugged in and our room was refreshed! A really super bed, ☺️ We came to Bandung (by train) to escape Jakarta for the weekend. We choose Sheratom as its peaceful & easy to visit favorite places in & around Bandung.

perfect hotel for your weekend getaway”

We booked the tower cabana room for 1 night. It's a tower room which has direct access to the garden. It was a superb room. Big room, big bed, big sofa to relax while watch tv, and also the bathroom was amazing. It's really a pleasant stay. The tower lounge serves you breakfast, afternoon cocktail. I enjoy the afternoon cocktail while relaxing with the mountain view. You also can create your own cocktail if you have the recipe. For the breakfast, i enjoy the Feast restaurant. Many kind of food served there. Local, noodle, japanese, and western with good quality. Definitely will come back again to Sheraton

Overall had wonderful stay, especially the staff which shown exceptional hospitality. ”

Front Office teams was very warmly and even assist to provide bandages for my wife, concierges coming to assist for the luggage, HK teams who clean up the room and especially for F&B teams. Special thanks to Chef Zak ( pastry chef) which provide us with personalizes service for our needs during breakfast and surprise my son with the cake, the Waiter Andhika (sorry if mistaken), the ladies trainees Vika and the greeter for asking to provide bitterballen for my Son. Definitely will coming back. All of them was worthy for the recognitions. Well Done Sheraton Bandung

FREE UPGRADE! Awesome responsibility by Sheraton”

I stayed here for a couple nights, booked a deluxe room from Agoda. When i was checking-in the officer told me that I only get a standing shower, that was their facility for a deluxe room. I said to them I saw a bathtub facility for a Deluxe room when i booked from Agoda..but i dont mind and not complaining about the situation (I'm not sure but somehow it seems Agoda/Sheraton posted a bathtub logo on a Deluxe room). Not longer after I checked in my Deluxe room the telephone rang, and Sheraton told me they willing to upgrade my Deluxe room to Tower Room for free. Sweet! Thankyou Sheraton for your responsibility and hospitality.

Best hotel with affordable price”

Quick check in, very nice, clean, beautiful hotel, the room is so comfortable and very relaxing.. I like the location is close to shopping outlet in bandung.. Comfortable bed, very nice food at breakfast.. Wide selection too.. I will definitely come back to sheraton bandung

Excellent”

We love stayed in Sheraton. The room superb with great pool and neat playground. My kids love the playground. Sadly no horseback riding for non-weekend. However they seems to lack of staff. We arrived at the hotel at 14.00 and would only able to check in around 15.00 as the rooms have yet ready. Nonetheless they have upgraded my room to tower which is highly apprecitated. The next morning, when i would like to order in room breakfast, no one answered my calls. Hence i need to go to the receptionist to direct order my in-room breakfast.

EXCEPTIONAL SERVICE AND PLACE”

We have been received by Dian the beautiful receptionist on our arrival. Dian gave us beyond excellent service that made us feel close to home. The beds in the rooms are so heavenly you would think what have you done to deserve such comfort and luxury. Overall a really great experience and we are looking forward to stay at Sheraton Bandung soon!

nice experience”

We like the location and ambience here in Sheraton Dago Bandung. We also like all foods because it taste very delicious and has variety of menu for breakfast and evening cocktails. One thing that made us worry was water temperature at the swimming pool. It was very cold. Hotel management shall consider to control water temperature, so the water will be warmer for all guests. Sure it will pleasant us to stay longer at the swimming pool.

Bit of Paradise Close to Attractions”

This hotel is like a hidden retreat while still being close to all of the action. The rooms are gorgeous (tower room) and the price to upgrade to a tower room is well worth it since you get free evening nibbles and drinks in the lounge and get bigger rooms with space to hangout. Our kids were more than happy to spend the whole day petting the rabbits and ridding the horses on the weekend. The Sunday Brunch was nice too with more activities for the kids. Tip: Go to the restaurant Noah's Barn not far down the street for great ambiance and food.

Superb Children Facility”

Check the photos of its kids' facility, really nice and the staff there is really patient with children, friendly, warming and ready to assist. Free ice cream!! Playground with soft rubber so no worry if the children fell, beware of the edge though. Free horse riding on weekends!! Nice pool. The restarurant and food is good, during my visit there are 2 birthday party celebrated here meaning it is well know and well accepted in Bandung. Advise: stay close to hotel to avoid heavy traffic at weekend. I will definitely go back here in future.

Degrading services”

It was not my first time to stay at Sheraton Towers in Bandung and I was not satisfied with their rooms, amenities, services When I arrived with my wife and 2 family members, I was given upgraded rooms. Happy but then I found out that one of the rooms had a bad odor. Asked for another room and they offered me with a King Bed but didn't want to. After one from room services showed up and provided with a aromatherapy type of odor killer, I became curious to know where that stench came from. Apparently, it was the fridge which was replaced Calling front desk sometime around 8pm was a bit challenge. Not sure if they were understaffed that evening I missed the old Sheraton services and hope that the Mgmt there could pay extra attention to little things including amenities.

MEMORABLE AND FANTASTIC STAY”

This is the first time we are staying at Sheraton in Bandung and we are very pleased with the very very comfortable and cosy rooms. Adding to this is the top notch services rendered by each and every staff... making all of us felt very at home. Kudo! to all for a well done job

Luxury hotel and lovely staff”

Thanks Sheraton Bandung for upgrade our room ... was very surprise for us (good move to attract new customer to become loyal customer) Staff is so friendly and full of smile.

Nice Family Hotel ”

Thank you Sheraton for upgraded my executive room into Towers Cabana Room.. My daughters love the big bath tub and private balcony.. We enjoy the park in the morning, kids pool and kids club with free ice cream and free pony riding.. =)