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Very good7.4
Based on43reviews
Sheraton Brooklyn New York Hotel
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7.9 Very good location
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7.9Location
  • Hot tub

  • Sauna

  • Bar

  • Elevator

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Nearest essentials

  • Airports
    • 13 km
    • LaGuardia Airport (LGA)
    • 19 km
    • Teterboro Airport (TEB)
  • Bus and rail stations
    • 2.6 km
    • East Broadway Subway Station
    • 3 km
    • Delancey Street-Essex Street Subway Station
  • Hospital or clinic
    • 3.8 km
    • Hospital Audiences Inc
  • Pharmacy
    • 900 m
    • CVS Pharmacy
  • Convenience store
    • 350 m
    • 7 Eleven
  • Cash withdrawal
    • on site

More about Sheraton Brooklyn New York Hotel

An overview

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Verified traveler reviews

Agoda Reviews (43)
Booking.com Reviews (2071)

7.0

Filter by traveler type
  • Cleanliness 8.2
  • Facilities 6.0
  • Location 7.9
  • Room comfort and quality 8.0
  • Service 7.2
  • Value for money 7.0
Very good
based on 6 reviews
  • Cleanliness 7.7
  • Facilities 4.0
  • Location 6.7
  • Room comfort and quality 8.0
  • Service 6.3
  • Value for money 7.0
  • Cleanliness 8.0
  • Facilities 4.0
  • Location 7.7
  • Room comfort and quality 6.9
  • Service 6.2
  • Value for money 5.8
Excellent
based on 7 reviews
  • Cleanliness 9.4
  • Facilities 8.0
  • Location 8.9
  • Room comfort and quality 9.7
  • Service 7.7
  • Value for money 8.0
Very good
based on 9 reviews
  • Cleanliness 8.9
  • Facilities 6.0
  • Location 8.2
  • Room comfort and quality 8.0
  • Service 8.4
  • Value for money 7.1
Very good
based on 6 reviews
  • Cleanliness 8.0
  • Facilities 9.0
  • Location 8.3
  • Room comfort and quality 8.5
  • Service 8.3
  • Value for money 7.7
Good
based on 3 reviews
  • Cleanliness 6.0
  • Facilities 2.0
  • Location 7.3
  • Room comfort and quality 8.0
  • Service 6.0
  • Value for money 7.3
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Room type
  • Club King
  • Traditional Double
  • Traditional King

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Showing 42 verified reviews
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3.6
Gil from Canada
Group
Traditional Double
Stayed 1 night in April 2017
Not friendly staff.Not very Helpful, they changed me twice even though I put myself credit online.”
They need more friendly people in front desk. guest should receive a great treatment .. specially we are escape from Stress work and we want to have a good time while away. Customer Service need to Improve.
Reviewed April 29, 2017
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3.6
John from United Kingdom
Couple
Club King
Stayed 3 nights in October 2016
Miserable hotel.”
Stayed 4 nights in a 'club' king room. Room 2406 (as a warning to others). There was a constant grinding/squeaking noise from some sort of service shaft 24 hours, which was very loud once the TV was off and trying to sleep, basically you need earplugs to stay here - we didn't have any so ended up using earbuds from our music players to try and get some sleep. Terrible experience given that the primary purpose of a hotel is to allow you to get some sleep. The room, as well as being small and stupidly expensive for the terrible location (downtown Brooklyn is - at the time of writing Oct 2016 - a massive building site and almost completely dead at night), was tired and bland with old chewing-gum stuck to the carpet etc. There is no fridge. The coffee/tea facilities were not replenished daily. During the stay I spoke to 4 different people at the front desk and only one of them briefly looked me in the eye, the others didn't look at me at all they just spoke down into their desk. Not one of them cracked a smile. It was the most miserable bunch of front desk staff I have ever encountered, the management of this hotel are quite clearly doing a terrible job of running the establishment and need brought to account. Finally the 'club' experience: we have been fortunate to travel to many areas around the world, and often in club rooms. The Sheraton Brooklyn is abusing the 'club' terminology, because whatever you may be used to at club level from other hotels around the world (including America) this is a JOKE. It is not 'club'. It is a poor imitation of continental breakfast, and a few cans of soda and a tiny nibble at a corner table of the restaurant in the evening. Laughably bad, they're basically stealing money advertising this as 'club', because it isn't. In short incredibly over-priced for a very poor experience.
Reviewed October 11, 2016
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7.6
CHO from Malaysia
Family with teens
Traditional Double
Stayed 5 nights in August 2016
Good location ”
Hotel is next to NYU. Location is very good. Clean.
Reviewed August 30, 2016
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6.4
Mohammed from Bangladesh
Family with young children
Traditional King
Stayed 1 night in August 2016
Too expensive compared to the facilties ”
Too pricey
Reviewed August 06, 2016
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9.2
Shafia from United States
Solo traveler
Traditional King
Stayed 1 night in July 2016
Mini escape”
This was the perfect hotel for that mini escale I was looking for in the heart of downtown Brooklyn (shopping!) and to be inside a pool for most of my stay.
Reviewed July 13, 2016
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6.0
Camelia from Romania
Family with young children
Traditional Double
Stayed 13 nights in December 2015
Good place for visiting NY ”
Good location
Good and the staff where friendly
Reviewed January 06, 2016
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7.0
Rory from United Kingdom
Solo traveler
Stayed 4 nights in July 2014
Very expensive to use wifi in the room”
Pool Location Friendly staff
Reviewed July 09, 2014
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7.3
Ch from Pakistan
Family with teens
Stayed 7 nights in June 2014
Superb and delightful”
Beds, WiFi and Lemonade
Stay was great except for the first night since the AC was not working.
Reviewed July 09, 2014
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8.3
Julienne from United States
Family with young children
Stayed 3 nights in June 2014
NO internet, had to pay $40 for a 3 night stay!!”
Clean rooms
It was fine, aside from not having internet access, and cabs
Reviewed July 02, 2014
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8.0
Inderjeet from United Kingdom
Family with teens
Stayed 5 nights in June 2014
Good value for money with very good metro links”
Location,staff and clean
Very comfortable and enjoyable. The staff was very helpful.
Reviewed July 01, 2014
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