Sheraton Centre Toronto Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

123 Queen Street West, Downtown Toronto, Toronto (ON), Canada, M5H2M9

Highlights

Ideal location

- Central location — about a 10-minute walk to the subway, walking dista...

Nice hotel with modern design, excellent location.
Great view

- Rooms with views over Nathan Phillips Square are specifically apprecia...

Our room was great facing the city hall.
Top property facilities

- Many guests give an excellent overall impression — frequent 'wonderful...

The hotel itself is stunning and the rooms were wonderful.
Great swimming pool

Percet and wonderful hotel, especially I liked pool!
Excellent fitness facilities

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

About us

Discover the vibrant Sheraton Centre Toronto Hotel, nestled in the heart of downtown. Perfectly situated for two travelers, this hotel boasts stunning views of the iconic CN Tower and is a short walk from attractions like St. Lawrence Market. Guests can enjoy exclusive amenities including a refreshing swimming pool, a relaxing sauna, and a lively bar for unwinding after a day of exploration. Rooms feature private balconies with serene garden views, modern comforts like in-room safes, and refreshing showers, ensuring a tranquil escape. Experience the dynamic energy of Toronto, with diverse shopping and dining options just outside your door. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Toronto (ON) every 2 minutes on Agoda.com
Location 9.4
Cleanliness 8.9
Service 8.8
Facilities 8.6

Based on 486 verified reviews

Location

9.4

Cleanliness

8.9

Service

8.8

Facilities

8.6

Room comfort and qua...

8.6

Value for money

8.2

  • "Thank you for making our stay so special."
  • "Our room was great facing the city hall."
  • "Had a wonderful stay at Sheraton Toronto Downtown!"
  • "If come back to Canada we still book at your hotel for stay."
  • "Awesome location, inside tunnels go for kilometres."
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Nearest transportation options

Osgoode Subway Station is within 0.15 km

St. Andrew Subway Station is within 0.38 km

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 152 places in walking distance!

Parking
Available
Walkable places
Canadian Opera Company
70 m
Four Seasons Centre for the Performing Arts
100 m
Ontario Legislative Buildings
140 m
Osgoode Hall
150 m
South African War Memorial
170 m
Popular landmarks
The AGO, Art Gallery of Ontario
720 m
Hockey Hall of Fame
740 m
Ripley's Aquarium of Canada
950 m
CN Tower
960 m
St. Lawrence Market
1.1 km
Closest landmarks
Osgoode Health Centre
200 m
Dental Healthcare
220 m
Toronto City Hall
240 m
Canada Life Building
250 m
Dr. I. Khan
280 m

Good to know

Value for money8.2
Distance to city center0.1 km
Location rating9.4
Nearest airportBilly Bishop Toronto City Airport (YTZ)
Distance to airport2.3 km

Select your room

1/18

Club lounge access, Guest room, 1 King

27 m²/291 ft²
Max 2 adults
1 king bed
  • City view

1/18

Royal Suite, 1 King Bed, Club Lounge Access

74 m²/797 ft²
Max 3 adults
1 king bed
  • City view

1/18

Club lounge access, Guest room, 1 Queen

27 m²/291 ft²
Max 2 adults
1 queen bed

9.2

Exceptional

Room comfort and quality
  • City view

1/18

Club lounge access, Guest room, 2 Queen

27 m²/291 ft²
Max 4 adults
2 queen beds
  • City view

1/18

Club lounge access, 1 Bedroom Suite, 1 Queen, Alternate: sofa bed

44 m²/474 ft²
Max 4 adults
1 sofa bed and 1 queen bed and 1 king bed
Fits groups

10.0

Exceptional

Room comfort and quality
  • City view

1/14

Guest Room, 1 King

27 m²/291 ft²
Max 2 adults
1 king bed

9.1

Exceptional

Room comfort and quality
  • City view

1/9

Guest room, 1 Queen

25 m²/269 ft²
Max 2 adults
1 queen bed

8.3

Excellent

Room comfort and quality
  • City view

1/9

Suite, 1 King

44 m²/474 ft²
Max 4 adults
1 king bed
  • City view

1/9

Deluxe Guest Room, 1 King, City View

27 m²/291 ft²
Max 2 adults
1 king bed

10.0

Exceptional

Room comfort and quality
  • City view

1/8

Guest room, 2 Queen

27 m²/291 ft²
Max 4 adults
2 queen beds

8.9

Excellent

Room comfort and quality
  • City view

Frequently asked questions

The average travel time to get from Sheraton Centre Toronto Hotel to the airport is 40 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

While staying at Sheraton Centre Toronto Hotel, begin your holiday by exploring the nearest destinations that are within close proximity to the property which include Canadian Opera Company, Four Seasons Centre for the Performing Arts, and Ontario Legislative Buildings.

Sheraton Centre Toronto Hotel's policy relating to children's bedding considers guests age 17 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Past business travelers that have stayed at this property have given Sheraton Centre Toronto Hotel an average rating of 8.1. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Sheraton Centre Toronto Hotel an average rating of 8.6. You can check out more precise customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Sheraton Centre Toronto Hotel is located within Downtown Toronto, which makes it ideally close to natural scenery including Toronto Islands.

The nearest airport to Sheraton Centre Toronto Hotel is Billy Bishop Toronto City Airport, 2.0 km away.

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More about Sheraton Centre Toronto Hotel

More about Sheraton Centre Toronto Hotel

Experience Urban Elegance at Sheraton Centre Toronto Hotel

Nestled just steps from Toronto’s vibrant city center, the Sheraton Centre Toronto Hotel offers an unbeatable location for travelers seeking convenience and comfort. Established in 1972 and thoughtfully renovated in 2022, this iconic hotel combines timeless elegance with modern amenities, ensuring a memorable stay in the heart of Canada's bustling metropolis. Whether you're here for business or leisure, you'll appreciate its proximity to major attractions, with the city’s core just 0.1 km away, and an easy 40-minute drive to the airport. Designed to cater to families and solo travelers alike, the Sheraton Centre Toronto Hotel welcomes children aged 1 to 16 free of charge, making it an ideal choice for family vacations. Pet lovers will be pleased to know that up to two pets per room are allowed, ensuring your furry friends can join your adventure. Check-in begins at 3:00 PM, with a convenient check-out time of 11:00 AM, allowing you to maximize your time exploring Toronto’s vibrant streets or relaxing in comfort after a busy day.

Relax and Unwind at Our Stylish Bar

Enjoy an evening of sophistication and relaxation at the Sheraton Centre Toronto Hotel’s elegant bar. Designed for both casual gatherings and intimate conversations, our bar offers a wide selection of expertly crafted cocktails, premium spirits, and refreshing beverages. Whether you're unwinding after a busy day of sightseeing or celebrating a special occasion, the inviting ambiance and attentive service create the perfect setting to relax and socialize. It’s the ideal spot to enjoy a well-earned drink in the heart of Toronto.

Stay Active at Sheraton Centre Toronto Hotel's Impressive Sports Facilities

Sheraton Centre Toronto Hotel offers an array of exceptional sports facilities, ensuring that guests can maintain their active lifestyles even while traveling. The hotel boasts a state-of-the-art fitness center equipped with top-of-the-line exercise machines, free weights, and cardio equipment. Whether you prefer to lift weights, run on the treadmill, or engage in a high-intensity workout, the 24-hour fitness center has everything you need to stay in shape. In addition to the fitness center, Sheraton Centre Toronto Hotel features a stunning outdoor pool where guests can take a refreshing dip or simply relax under the warm sun. Surrounded by lush greenery and offering breathtaking views of the city skyline, the pool is the perfect spot to unwind after a long day of exploring Toronto. Whether you want to swim a few laps or soak up the sun on the comfortable lounge chairs, the outdoor pool provides a serene oasis in the heart of the bustling city. At Sheraton Centre Toronto Hotel, staying active is made easy with the hotel's impressive sports facilities. Whether you prefer to hit the gym or take a refreshing swim, this hotel has something for everyone. So, pack your workout gear and get ready to enjoy a rejuvenating stay at Sheraton Centre Toronto Hotel.

Exceptional Convenience Facilities at Sheraton Centre Toronto Hotel

Experience unparalleled comfort and ease during your stay at Sheraton Centre Toronto Hotel, where a range of convenience facilities are thoughtfully available to enhance your visit. Enjoy the luxurious touch of daily housekeeping that keeps your room pristine, along with convenient access to a convenience store for any last-minute essentials or snacks. For added security and peace of mind, safety deposit boxes are provided, allowing you to store your valuables securely. For those seeking a touch of exclusivity, the hotel offers exclusive access to the Executive Lounge, where you can unwind with complimentary refreshments and a quiet space to work or relax. Room service is also at your fingertips, providing delicious meals and beverages delivered directly to your room, ensuring maximum comfort and convenience throughout your stay. Sheraton Centre Toronto Hotel truly caters to your every need, making your visit effortless and memorable.

Convenient Transport Facilities at Sheraton Centre Toronto Hotel

The Sheraton Centre Toronto Hotel offers guests seamless access to transportation options with its convenient onsite parking facilities. Whether you're arriving by car or planning to explore the vibrant city of Toronto, the hotel’s secure car park ensures a hassle-free experience. Valet parking services further enhance your convenience, allowing you to drop off and pick up your vehicle with ease and efficiency. This dedicated service is perfect for travelers seeking comfort and simplicity during their stay.

Comfort and Convenience in Every Room at Sheraton Centre Toronto Hotel

Experience the perfect blend of comfort and modern amenities in the thoughtfully designed rooms of Sheraton Centre Toronto Hotel. Each room is equipped with efficient air conditioning to ensure a pleasant stay regardless of the season. Guests can unwind with their favorite shows or catch up on the latest news via the satellite and cable TV, offering a wide range of entertainment options. For added convenience, a coffee and tea maker is provided, allowing guests to enjoy a hot beverage at any time, complemented by complimentary tea for a soothing touch. Pamper yourself with the hotel’s quality toiletries and a hair dryer, ensuring you look and feel your best throughout your stay. A refrigerator is also available in each room, perfect for keeping snacks and beverages fresh. Whether you're here for business or leisure, these thoughtful amenities guarantee a comfortable, convenient, and enjoyable experience at Sheraton Centre Toronto Hotel.

Exceptional Dining and Refreshment Options at Sheraton Centre Toronto Hotel

Guests at the Sheraton Centre Toronto Hotel can indulge in a variety of convenient and comforting dining experiences. Start your day with a delicious continental breakfast, served daily to energize you for a day of exploring or business meetings. For those seeking a quick caffeine fix or a relaxing beverage, the on-site coffee shop offers a cozy atmosphere to enjoy freshly brewed coffee and light snacks. Additionally, the hotel provides attentive room service, allowing guests to enjoy a satisfying meal or drink in the comfort and privacy of their own room, perfect for unwinding after a busy day.

Luxurious and Diverse Room Options at Sheraton Centre Toronto Hotel

Discover a wide range of thoughtfully designed rooms at the Sheraton Centre Toronto Hotel, perfect for every traveler’s needs. Choose from cozy Guest rooms with 1 Queen Bed spanning 25 square meters, or opt for more spacious options like the Guest room with 2 Queen Beds covering 27 square meters. For those seeking a touch of elegance, the Deluxe Guest room with a city view offers 27 square meters of comfort, while the Garden view Guest room provides a generous 33 square meters of space. Travelers looking for a spectacular cityscape can select the Pool view with Balcony room, also 33 square meters, for a memorable stay. For added luxury and exclusive access, the hotel offers Club lounge rooms, including options with 1 Queen or 2 Queen beds, and a 1 King bed room, all with 27 square meters of space. Larger suites such as the 1 Bedroom Suite with a sofa bed and 44 square meters, or the Junior Suite available with either a King or Queen bed, provide a more spacious and refined experience. Booking these rooms through Agoda ensures you receive the best prices and a hassle-free process, making your stay both affordable and effortless from the moment you reserve.

Discover the Vibrant Heart of Toronto at Sheraton Centre Toronto Hotel

Welcome to Downtown Toronto, the bustling and vibrant heart of Canada's largest city. Nestled in the heart of this dynamic metropolis is the Sheraton Centre Toronto Hotel, offering a prime location for both business and leisure travelers. With its central location, guests can easily explore the city's top attractions, indulge in world-class dining, and immerse themselves in the rich cultural scene. Step outside the hotel, and you'll find yourself surrounded by an array of iconic landmarks and attractions. Just a short stroll away is the famous CN Tower, where you can take in breathtaking panoramic views of the city from its observation deck. For art enthusiasts, the Art Gallery of Ontario is a must-visit, housing an impressive collection of Canadian and international works. The vibrant Entertainment District is also nearby, offering a lively nightlife scene with theaters, bars, and clubs. Food lovers will be delighted by the diverse culinary scene in Downtown Toronto. From trendy cafes and food markets to elegant fine dining establishments, there is something to satisfy every palate. Don't miss the opportunity to indulge in some authentic Canadian cuisine, such as poutine or butter tarts, and explore the city's multicultural neighborhoods, including Chinatown and Little Italy. After a day of exploration, retreat to the Sheraton Centre Toronto Hotel and relax in the comfort of your spacious and stylish room. Take advantage of the hotel's amenities, including a fitness center, indoor and outdoor pools, and a rejuvenating spa. With its unbeatable location and luxurious accommodations, the Sheraton Centre Toronto Hotel is the perfect base for your urban adventure in Downtown Toronto.

Convenient Transportation Options from Toronto Airports to Sheraton Centre Toronto Hotel

Located in the heart of Downtown Toronto, Sheraton Centre Toronto Hotel offers a convenient and comfortable stay for both business and leisure travelers. Getting to the hotel from the nearby airports is a breeze, thanks to the various transportation options available. If you're arriving at Toronto Pearson International Airport, the most popular choice for international travelers, you have several options to reach Sheraton Centre Toronto Hotel. The quickest and most hassle-free option is to take a taxi or a rideshare service, which will take approximately 30 minutes to reach the hotel, depending on traffic conditions. Alternatively, you can also opt for the UP Express train, which connects the airport to Union Station in just 25 minutes. From Union Station, it's a short walk or a quick taxi ride to the hotel. For those arriving at Billy Bishop Toronto City Airport, located on Toronto Island, you can take the complimentary shuttle bus from the airport to the mainland terminal. From there, you can either take a taxi or use the convenient public transit system to reach Sheraton Centre Toronto Hotel. The hotel is well-connected to the subway and streetcar lines, making it easy to navigate the city. No matter which airport you arrive at, Sheraton Centre Toronto Hotel is just a short distance away, ensuring a seamless and stress-free journey to your accommodation. With its prime location in Downtown Toronto and easy access to transportation, Sheraton Centre Toronto Hotel is the perfect base for exploring the vibrant city and all it has to offer.

Discover the Vibrant Surroundings of Sheraton Centre Toronto Hotel

Located in the heart of downtown Toronto, Sheraton Centre Toronto Hotel offers easy access to a variety of exciting landmarks and attractions. Just a short stroll away, you'll find yourself at the iconic Hockey Hall of Fame, where you can immerse yourself in the rich history of Canada's beloved sport. Explore the interactive exhibits, marvel at the impressive collection of hockey memorabilia, and even test your skills in the NHLPA Game Time Zone. For those looking to soak up the vibrant atmosphere of the city, Yonge-Dundas Square and Nathan Phillips Square are just steps away. Yonge-Dundas Square is often referred to as Toronto's Times Square, with its bustling energy, dazzling billboards, and lively street performances. Nathan Phillips Square, located in front of the Toronto City Hall, is a popular gathering spot that hosts various events and festivals throughout the year. Shopaholics will be delighted to know that the renowned Eaton Centre is within close proximity. With over 250 stores, this premier shopping destination offers a wide range of options for fashion, electronics, and more. After a day of retail therapy, unwind at The Carlu, a stunning event venue known for its art deco architecture and glamorous ambiance. Art enthusiasts can also visit Galerie Christin, a contemporary art gallery showcasing works by local and international artists. Finally, foodies can indulge in a culinary adventure at Fine Food Market, where a diverse selection of gourmet food and beverages await. With so many attractions nearby, Sheraton Centre Toronto Hotel is the perfect base for exploring all that Toronto has to offer.

Convenient Public Transport Stations Near Sheraton Centre Toronto Hotel

Located in the heart of downtown Toronto, Sheraton Centre Toronto Hotel offers easy access to several public transport stations. Just a short walk away, guests will find themselves near King Subway Station, Osgoode Subway Station, Queen's Park Subway Station, Toronto Coach Terminal, St. Patrick Subway Station, and College Subway Station. These stations provide convenient transportation options for guests to explore the vibrant city of Toronto and its surrounding areas. King Subway Station, located just steps away from the hotel, offers access to Line 1 Yonge-University, making it easy for guests to reach popular attractions like the CN Tower, Rogers Centre, and Ripley's Aquarium of Canada. Osgoode Subway Station, also within walking distance, provides access to Line 1 and is perfect for those looking to explore the entertainment district, including the famous King Street West. For guests looking to visit the beautiful Queen's Park or the University of Toronto, Queen's Park Subway Station is a short distance away. Toronto Coach Terminal is also nearby, making it convenient for guests arriving or departing by bus. Additionally, St. Patrick Subway Station and College Subway Station are within close proximity, providing easy access to various neighborhoods and attractions throughout the city. With such a convenient location near these public transport stations, Sheraton Centre Toronto Hotel is the perfect choice for both business and leisure travelers looking to explore all that Toronto has to offer.

Diverse Dining Experiences Await

Located in the heart of downtown Toronto, Sheraton Centre Toronto Hotel offers a plethora of dining options within walking distance. Food enthusiasts will be delighted by the range of cuisines available. For a taste of contemporary Canadian fare, Richmond Station is a must-visit, known for its farm-to-table menu and warm ambiance. For those seeking a culinary adventure, CHEFS HALL is a food hall showcasing a variety of local vendors serving up everything from gourmet burgers to fresh seafood. Ramen lovers can indulge in the authentic flavors of Japan at Sansotei Ramen, while steak connoisseurs can savor the finest cuts at Barberian's Steak House. Beer enthusiasts can head to King Taps King Street, a lively brewpub offering an extensive selection of craft beers on tap. For a touch of elegance, guests can enjoy Afternoon Tea at the Fairmont Royal York Hotel, a cherished tradition in the city. Trios Bistro Toronto, located within the hotel, offers a sophisticated dining experience with its contemporary Canadian cuisine. For a quick bite or a sweet treat, Petite THUET Artisan Bakery & Foods and Croissant Tree are popular choices. RU Dining, a nearby restaurant, is perfect for those seeking a casual dining experience with a diverse menu. With such an array of culinary delights just steps away, guests at Sheraton Centre Toronto Hotel are sure to satisfy their taste buds and embark on a culinary journey like no other.

Shop 'til You Drop at Sheraton Centre Toronto Hotel

Located in the heart of downtown Toronto, Sheraton Centre Toronto Hotel is surrounded by a plethora of shopping landmarks. Just steps away from the hotel, you'll find First Canadian Place, Hudson's Bay, and Atrium on Bay, offering a wide range of high-end fashion brands, luxury goods, and department stores. If you're looking for unique and one-of-a-kind pieces, make sure to visit First Toronto Jewellery Exchange and Julius Vesz Pipes, where you can find exquisite jewelry and beautifully crafted pipes. For those who love designer vintage finds, LXR & CO. at Brookfield Place is a must-visit. And if you're a gaming enthusiast, Game Trek is the perfect place to explore a wide selection of video games and accessories. With Legal Aid Ontario also nearby, Sheraton Centre Toronto Hotel offers convenience and accessibility to all your shopping needs.

Affordable Luxury: Sheraton Centre Toronto Hotel Offers Exceptional Value

When it comes to finding the perfect accommodation in Toronto (ON), the Sheraton Centre Toronto Hotel stands out as a beacon of luxury and value. With an average room price of $379, this hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Toronto, which is $322, the Sheraton Centre Toronto Hotel provides exceptional value for its guests. While some may assume that luxury comes with a hefty price tag, the Sheraton Centre Toronto Hotel breaks the mold by offering affordable rates without compromising on quality. From the moment you step into the elegant lobby, you'll be greeted by warm and attentive staff who are dedicated to ensuring your stay is nothing short of extraordinary. Each room at the Sheraton Centre Toronto Hotel is thoughtfully designed with modern amenities and stylish decor, providing a comfortable and inviting atmosphere to unwind after a day of exploring the vibrant city. Whether you're traveling for business or leisure, you'll find everything you need for a seamless stay, including plush bedding, high-speed internet access, and stunning city views. With its prime location in the heart of downtown Toronto, the Sheraton Centre Toronto Hotel puts you just steps away from the city's top attractions, renowned dining establishments, and vibrant nightlife. Whether you're strolling through the iconic CN Tower, exploring the historic Distillery District, or shopping along bustling Yonge Street, you'll appreciate the convenience and accessibility that this hotel offers. In conclusion, the Sheraton Centre Toronto Hotel not only provides an exceptional level of luxury but also offers great value for money with its average room price of $379. Compared to the average price of a hotel room in Toronto, guests can indulge in a world-class experience without breaking the bank. Book your stay at the Sheraton Centre Toronto Hotel and immerse yourself in the perfect blend of affordability and luxury in the heart of this vibrant Canadian city.

Great Location, Cleanliness, and Friendly Staff

Sheraton Centre Toronto Hotel has received rave reviews from its guests. With a great location, the hotel offers easy access to all that Toronto has to offer. Guests have praised the cleanliness of the hotel, noting that it is exceptionally clean. The staff at Sheraton Centre Toronto Hotel have been described as friendly and accommodating, providing excellent service from check-in to check-out. The hotel also boasts fantastic views of the city, with rooms offering breathtaking vistas. With its perfect location and impeccable service, guests are eager to return to Sheraton Centre Toronto Hotel for their next visit to Toronto.

Exceptional Customer Ratings at Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel in Toronto (ON), Canada has consistently received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an overall rating of 8.6, guests have praised the hotel for its outstanding value, excellent facilities, and impeccable cleanliness. One of the standout features of Sheraton Centre Toronto Hotel is its prime location, which has earned a remarkable rating of 9.4. Situated in the heart of downtown Toronto, guests have easy access to popular attractions, shopping districts, and entertainment venues. Whether you're exploring the iconic CN Tower, strolling along the vibrant streets of Queen West, or attending a concert at the Scotiabank Arena, everything is just a short distance away from the hotel. In addition to its convenient location, Sheraton Centre Toronto Hotel also boasts a highly dedicated and friendly staff. With a staff performance rating of 8.7, guests have consistently praised the hotel's team for their professionalism and attentiveness. From the moment you step into the hotel, you'll be greeted with warm hospitality and personalized service, ensuring a memorable and enjoyable stay.

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Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • Greek
  • Hindi
  • Italian
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Sauna
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids club
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Radio
  • Satellite/cable channels
  • Telephone

Food and dining

Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
Restaurants on site
43 Down
  • Cuisine: American, Local
Dual Citizen
  • No additional information available

Location

123 Queen Street West, Downtown Toronto, Toronto (ON), Canada, M5H2M9

Exceptional9.4

Location

Airports
  • Billy Bishop Toronto City Airport (YTZ)
    2.3 km
  • Toronto Pearson International Airport (YYZ)
    19.6 km
Public transportation
  • Osgoode Subway Station
    150 m
  • St. Andrew Subway Station
    380 m
Hospital or clinic
  • Osgoode Health Centre
    200 m
Shopping
  • St. Lawrence Market
    1.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The AGO, Art Gallery of Ontario
    720 m
  • Hockey Hall of Fame
    740 m
  • Ripley's Aquarium of Canada
    950 m
  • CN Tower
    960 m
  • St. Lawrence Market
    1.1 km
  • Royal Ontario Museum
    2.0 km
  • Distillery Historic District
    2.1 km
  • Toronto Islands
    3.3 km
  • Casa Loma
    3.6 km
  • Toronto Zoo
    24.5 km
Nearby landmarks
  • Canadian Opera Company
    70 m
  • Four Seasons Centre for the Performing Arts
    100 m
  • Ontario Legislative Buildings
    140 m
  • Osgoode Hall
    150 m
  • Osgoode Subway Station
    150 m
  • South African War Memorial
    170 m
  • Old City Hall
    170 m
  • Nathan Phillips Square
    190 m
  • Osgoode Health Centre
    200 m
  • Campbell House Museum
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-16 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 17 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center0.1 km
  • Travel time to airport (minutes)40
Extras
  • Daily Internet/Wi-Fi fee14.95 CAD
  • Breakfast charge (unless included in room price)29 CAD
The property
  • Year property opened1972
  • Number of floors43
  • Room voltage120
  • Most recent renovation2022
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
Parking
  • Daily parking fee63 CAD

Property announcements

In the event of an early departure, the property may charge you one night’s room and tax.

In the event of an early departure, the property may charge you one night’s room and tax.

Upon early departure, an Early Departure Charge of one night's room and applicable tax applies.

Reviews of Sheraton Centre Toronto Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 7.6
  • 10
  • 10
  • 10
  • 8.0
  • 10
  • 10
  • 10
  • 10

Most recent

From 486 reviews

  • Location score 9.4 out of 10 and is a high score in Toronto (ON)
    Location9.4
  • Cleanliness score 8.9 out of 10 and is a high score in Toronto (ON)
    Cleanliness8.9
  • Service score 8.8 out of 10 and is a high score in Toronto (ON)
    Service8.8
  • Facilities score 8.6 out of 10 and is a high score in Toronto (ON)
    Facilities8.6
  • Room comfort and quality score 8.6 out of 10 and is a high score in Toronto (ON)
    Room comfort and quality8.6
  • Value for money score 8.2 out of 10 and is a high score in Toronto (ON)
    Value for money8.2
High score for Toronto (ON)

Rating

9+ Exceptional (99)
8-9 Excellent (26)
7-8 Very Good (22)
6-7 Good (13)
<6 Below Expectation (17)

Review summary

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Many guests have praised the excellent and friendly staff, who go above and beyond to ensure a pleasant stay. The hotel's location is also a plus, with easy access to nearby attractions. Additionally, the rooms are noted to be clean and comfortable, and the hotel design is beautiful. Guests have also complimented the smooth and flawless check-in and check-out process.

A small number of guests reported delayed room readiness and inconvenience during check-in.

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Service

Mentioned in 24 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
29% Unfavourable

Location

Mentioned in 18 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 8 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Check in

Mentioned in 7 reviews
sentiment-positive-indicator
42% Positive
sentiment-negative-indicator
57% Unfavourable

Breakfast

Mentioned in 7 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Room view

Mentioned in 6 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Room comfort

Mentioned in 5 reviews
sentiment-positive-indicator
20% Positive
sentiment-negative-indicator
80% Unfavourable

Pool

Mentioned in 4 reviews
sentiment-positive-indicator
100% Positive

Property facilities

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive
Showing 177 verified guest comments
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  1. 9.6
    Exceptional
    CHIAKI from Japan
    Family with teens
    Guest room, 2 Queen, Nathan Phillips view
    Stayed 1 night in October 2024

    “The exterior and lobby floor are very luxurious.”

    The lobby floor is luxurious, while the guest rooms have a business hotel-like feel. It's a 30㎡ twin bed type room. Having a microwave is convenient. The staff seemed very friendly. The cleanliness is also well maintained. Bottled water is provided for the number of people. There was no toothbrush set or slippers. They responded to my request when I made the reservation and put me on an upper floor. The view is excellent.

    Reviewed October 18, 2024
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  2. 10.0
    Exceptional
    JP from Canada
    Family with young children
    Guest room, 2 Queen
    Stayed 1 night in August 2025

    “Great location with great amenities.”

    Stayed for one night for a concert with two children. Fantastic location in downtown. The facilities in the hotel were great. We didn't have enough time to enjoy their pool but it seemed pretty nice. There were a few empty alcohol cans on the ground, though. They have a quiet area with a small waterfall. It would have been a really nice reading area or to wind down. Our room was great facing the city hall. There was a Dragon festival happening at the city hall and we were able to see the shows from our window. Check-in was delayed for about two hours since they were still cleaning rooms with two Queen beds. They offered a $60 credit to use at their restaurant, which was nice. I would stay here again and want to use their amenities next time!

    Reviewed September 04, 2025
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  3. 9.6
    Exceptional
    Sujin from South Korea
    Solo traveler
    Guest room, 2 Queen
    Stayed 3 nights in August 2024

    “Satisfactory location and facilities.”

    Overall, I was satisfied with the hotel services and facilities. The breakfast was good as well. As for the staff's friendliness, I'm not so sure. Since the hotel is large, there are many employees, and I don’t think everyone can be friendly. However, the last person I encountered tarnished the overall impression, so I can't say it's a "friendly place."

    Reviewed August 05, 2024
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  4. 10.0
    Exceptional
    Sohail from United States
    Family with young children
    Guest room, 2 Queen
    Stayed 1 night in July 2025

    “Great stay ”

    Had a wonderful stay at Sheraton Toronto Downtown! Perfect location right in the heart of the city, walking distance to everything. The room was clean and comfortable, and the service was excellent. Highly recommended!

    Reviewed July 04, 2025
  5. 9.2
    Exceptional
    MERCI from Hong Kong SAR, China
    Family with teens
    Guest room, 2 Queen
    Stayed 4 nights in August 2025

    “PERFECT LOCATION FOR EXPLORING T THE CITY”

    My family was thoroughly impressed by its incredible location. The hotel is just a short 10-minute walk to both the subway and the city center, making it super convenient for getting around and exploring all the main attractions. Not only is the proximity to the subway a huge plus, but the surrounding area is also vibrant, with plenty of restaurants, cafes, and shops nearby. Whether you’re visiting for work or leisure, this location is ideal for anyone who wants to be in the heart of the action without the noise and chaos of being directly in the city center. The hotel itself was clean, comfortable, and well-maintained, with friendly staff who were always happy to help. If location is your top priority, this hotel is an excellent choice. Highly recommend!

    Reviewed September 01, 2025
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