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Sheraton Centre Toronto Hotel

"Great location, Nathan Phillip Square right across the road."

Bruce - March 9, 2020
1 bedroom Suite Sheraton Centre Toronto Hotel
Lobby Sheraton Centre Toronto Hotel
Lobby Sheraton Centre Toronto Hotel
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Sheraton Centre Toronto Hotel

123 Queen Street West, Downtown Toronto, Toronto (ON), Canada, M5H2M9 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to The AGO, Art Gallery of Ontario
Within 720 m of property
See map
Popular landmarks
Canadian Opera Company 70 m
Ontario Legislative Buildings 140 m
Osgoode Hall 150 m
Osgoode Subway Station 150 m
South African War Memorial 170 m
Old City Hall 170 m
Nathan Phillips Square 190 m
Osgoode Health Centre 200 m
Campbell House Museum 200 m
Dental Healthcare 220 m
Nearby landmarks
The AGO, Art Gallery of Ontario 720 m
Hockey Hall of Fame 740 m
Ripley's Aquarium of Canada 950 m
CN Tower 960 m
St. Lawrence Market 1.05 km
Royal Ontario Museum 2.03 km
Distillery Historic District 2.06 km
Toronto Islands 3.27 km
Casa Loma 3.61 km
Toronto Zoo 24.48 km
9.3

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 150 meters to public transportation

  • Located in heart of Toronto (ON)

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Cheaper than 97% of all properties in Toronto (ON) in the last 24 hoursCompared to 1,385 Toronto (ON) properties at Agoda for various dates
Value for money7.8
Distance to city center0.1 km
Location rating9.3
Nearest airportBilly Bishop Toronto City Airport (YTZ)
Distance to airport2.3 km

Rooms available at Sheraton Centre Toronto Hotel

Excellent
Room comfort & quality
8.5
Royal Suite, Club lounge access, Suite, 1 King, City view
...
  • Shower and bathtub
  • Executive lounge access
  • 1 king bed
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Club lounge access, Guest room, 1 King, City view
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
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Club lounge access, 1 Bedroom Suite, City view, High floor
...
  • Shower and bathtub
  • Executive lounge access
  • 1 queen bed
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Club lounge access, Guest room, 1 Queen, City view
...
  • Non-smoking
  • Shower and bathtub
  • 1 queen bed
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Club lounge access, Guest room, 2 Queen, City view
...
  • Non-smoking
  • Shower and bathtub
  • 2 queen beds
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Parlor, Alternate bed: sofa bed, City view
...
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
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Guest room, 1 Queen
...
  • Balcony/terrace
  • Non-smoking
  • 1 queen bed or 1 queen bed ...
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Suite, 1 King
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed and 1 sofa bed o...
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Junior Suite, 1 King or 1 Queen
...
  • Non-smoking
  • Shower and bathtub
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Junior Suite, 1 King
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Sheraton Centre Toronto Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Centre Toronto Hotel?

For those who wish to drive their own cars, Sheraton Centre Toronto Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 52 CAD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Toronto (ON) with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Sheraton Centre Toronto Hotel?

Sheraton Centre Toronto Hotel does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood

What people love about Sheraton Centre Toronto Hotel

  • 9.6
    Exceptional

    "Hotel was great from check in to check out."

    George

    |

    May 23, 2019

  • 8.8
    Excellent

    "The pool, gym, and sauna was appreciated."

    Liesa

    |

    January 1, 2019

  • 10.0
    Exceptional
    Staff 

    "Fantastic view, staff and facility."

    Nancy

    |

    January 8, 2018

Property ranking|Compared to 1,385 Toronto (ON) properties
See all rankings
Location score
9.3/10
Room comfort score
8.5/10
Cleanliness score
8.5/10
Value for money score
7.8/10
Better than
99
%
of Toronto (ON) properties
Better than
99
%
of Toronto (ON) properties
Better than
98
%
of Toronto (ON) properties
Better than
97
%
of Toronto (ON) properties
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Overall rating:
8.7
Excellent
2,272 reviews
Cleanliness
8.6
Facilities
8.1
Location
9.3
Read all reviews >
What travelers say they love:
Location is perfect for doing anything around the city.
George from United States
Couple
More about Sheraton Centre Toronto Hotel

More about Sheraton Centre Toronto Hotel

This luxury class hotel situated on Queen Street is located in the business and entertainment districts. Sheraton Centre Toronto Hotel is located upon two and a half acres of manicured gardens. Guests will enjoy a location that is within five minutes of the CN Tower, the Rogers Center, the University of Toronto, Toronto General Hospital, Ryerson University, and the world famous shopping at Eaton Center. Surrounding the hotel are numerous restaurants, shops, and cafes. The hotel features the Bistro on Two Restaurant which serves international and local dishes in a scenic garden view ambience. The 1,377 opulent guestrooms are well-equipped to meet the demands of international travelers that want comfort and convenience. The Sheraton Centre Toronto Hotel is perfect for travelers that want accommodation in the proximity of the business district.

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Most talked about facilities

Internet
7 mentions
Breakfast
4 mentions
Housekeeping
4 mentions
Food & Dining
1 mention

What they offer

7.6
Very good

"The bed and linen was immaculate and super comfortable."

Francis

|

July 8, 2017

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Halal
Vegetarian
Vegan
Gluten-free

Restaurants on site

BnB
Cuisine:American, Local
Link Cafe
No additional information available

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sheraton Centre Toronto Hotel from real guests

Overall rating
8.7
Excellent
From 2272 reviews
9.4Location
8.9Room comfort and quality
8.8Cleanliness
Agoda Reviews (166)Booking.com Reviews (2056)
Rating via Agoda8.4
/
10
Cleanliness8.6
Facilities8.1
Location9.3
Room comfort and quality8.5
Service8.4
Value for money7.8
High score for Toronto (ON)
Rating
9+ Exceptional (34)
8-9 Excellent (18)
7-8 Very Good (19)
6-7 Good (11)
<6 Below Expectation (7)
Time of the year
Mar - May (12)
Jun - Aug (29)
Sep - Nov (18)
Dec - Feb (30)
All guests (166)
All room types
All languages

Show reviews that mention 

Showing 89 verified guest comments
12345
10.0
Exceptional
Danny from Philippines
Family with teens
Stayed 6 nights in April 2011

Great Hotel”

Great Location

Toronto Sheraton Centre Hotel a great accomodation and location in the downtown area, with many shop,city hall near Chinatown area. Its a good meeting place for visitors and local alike offer good foods and cafe.Concierge,chambermaid,front desk offer one of the best guest relation service.Easy aceess to Bay hotel and mall,as well Eaton Centre.

Reviewed May 09, 2011
10.0
Exceptional
Danny from Philippines
Family with teens
Stayed 3 nights in April 2011

Lovely Hotel”

Location and service

The second time around was great,the club level nice breakfast and nice view of the Toronto downtown area.My meeting with all my friends from Unionville,Marham,Mississuaga,Ohsawa,North York was fantastic.When you mention Toronton Sheraton Centre to them,nobody can miss it.We love to come back and stay in this hotel again.

Reviewed May 09, 2011
10.0
Exceptional
rayoung from South Korea
Solo traveler
Guest room, 2 Queen
Stayed 1 night in June 2019

Fantastinc hotel”

My mum and I are pretty picky about hotels and their service because we've been to so many hotels in the past ( high end to low end, experiences them all). First of all the girl at the front dest that checked us in was super super nice. She was o friendly and made us feel welcome. The room had a great view of the city. The pool was nice also, big enough to do laps. The beds were the most comfortable I've ever been in. If we hadn't booked other hotels after this we would have definitely extended our stay here. Perfect location too right in the centre of Toronto. The lobby looked fancy and luxurious.

Reviewed June 26, 2019
10.0
Exceptional
THANH from Vietnam
Business traveler
Stayed 2 nights in October 2015

A wonderful hotel in Toronto's downtown”

staff helpful, room comfort, great location

I couldn't be happier to stay at the Sheraton Centre Toronto Hotel. I could say it is definitely my choice of hotel in Toronto.

Reviewed October 23, 2015
7.3
Very good
Derek from Canada
Solo traveler
Stayed 1 night in January 2013

Great place to stay when downtown Toronto”

Location, style, staff

I've stayed here before so I knew what to expect: A clean and decidedly upscale hotel, close to any imaginable amenity in downtown Toronto. I had a show to catch and used the Sheraton as a pre-post location. Great food, friendly staff, ice rink across the street. Fantastic. I'll always consider this Sheraton when staying downtown Toronto.

Reviewed March 18, 2013
8.4
Excellent
Wing from Hong Kong
Family with young children
Guest room, 1 King
Stayed 4 nights in August 2019

Nice stay”

We love the view of the hotel. It is gorgeous! The location of the hotel is also great that we can go many places on foot such as the museum, the art gallery, China town, the university of Toronto. Although it is quite expensive, we think it worths it.

Reviewed August 22, 2019
8.3
Excellent
Ricky from Philippines
Couple
Stayed 3 nights in December 2015

Ideally located in downtown Toronto”

convenience, near tourist spota and cool

I like this hotel for its location because its quite near to some touriat spots in Toronto like CN Tower and there is a convenient store nearby. The room is quite comfortable and the staff cleaned our room everyday. Very safe and very affordable.

Reviewed December 28, 2015
7.6
Very good
HYUNJEONG from South Korea
Business traveler
Guest room, 1 Queen, Queen Tower
Stayed 4 nights in November 2019

Almost everything was alright”

Location and most of staff were perfect with their services. However, I felt very unpleasant with a staff's service at the breakfast area. She misunderstood my pronunciation in English as I am not a native speaker, for that reason, she issued a bill for the miscommunication. In a few minutes, she came to us to try to teach and correct my English by face to face. I felt so uncomfortable with her rude attitude and it makes me feel very bad to be treated like this in the famous global chain hotel, even in the multicultural city, Toronto.

Reviewed December 08, 2019
8.0
Excellent
Daniel from France
Business traveler
Stayed 1 night in July 2017

Great location and spacious rooms. Building feels dated”

Rooms are nice and you can't beat the location in the center of Toronto. The building is huge and rooms are in different aisles accessible through different elevators. Check-in desk hard to find and long queue at check-in. The building itself feels a little old and gloomy.

Reviewed November 08, 2017
10.0
Exceptional
Saud from Bangladesh
Couple
Stayed 1 night in September 2013

Great experience”

Location, room comfort, value for money

One of the best hotels in Toronto ! Highly recommended!!

Reviewed August 02, 2014
9.0
Exceptional
HYONGYU from South Korea
Business traveler
Stayed 2 nights in November 2012

Comfortable and lovely hotel”

Great location and

It was pretty good stay at Sheraton Centre hotel. During the stay,I had a good time. The location of hotel makes me always select the hotel.

Reviewed November 26, 2012
10.0
Exceptional
Nancy from Canada
Family with teens
Stayed 1 night in January 2018

Wonderful hotel, we have been going there for years and everytime we feel like home. Love the pool.”

It is always like a little vacation every time we stay at the Sheraton Centre. Fantastic view, staff and facility. !!!!!

Reviewed January 08, 2018
9.2
Exceptional
Adrien from Canada
Couple
Stayed 2 nights in December 2016

Wedding stay”

We had a lovely stay at the Sheraton Centre... The staff are all very hospitable

Reviewed January 01, 2017
9.2
Exceptional
Maria from Mexico
Solo traveler
Stayed 4 nights in December 2017

Very good”

The location is amazing, it has a connection with the subway and the Path (underground city), it's only one block away from the Four Seasons theater and across the street there's an ice rink. The hotel has an eco program, which you could get 5$ for participating and change it in the cafe. The only problem, apparently there's a fire alarm issue. It went on at night, and according to the Internet, it happens regularly.

Reviewed January 05, 2018
6.0
Tinu from Canada
Business traveler
Stayed 2 nights in January 2013

Good location, nice rooms”

location, good service

Enjoyed my stat at Sheraton city centre this weekend. Was there on business and they were very accommodating in terms of helping me find restaurants for meetings, cars etc. The room was adequate, decent size but there was a continuing noise from somewhere near the bathroom. Not too loud and when the door was closed it was fine. There was a fire alarm one night which kept me up for a few hours. It would have been nice for the hotel to give us something (in addition to their apology) for our troubles -- breakfast, or a coupon of some kind. These things happen and it is a chance for a hotel to go above and beyond to ensure loyalty All in all, a reasonable hotel, but I would probably go somewhere else the next time

Reviewed January 30, 2013
9.7
Exceptional
Saud from Bangladesh
Couple
Stayed 1 night in February 2015

We love staying at the Sheraton! ”

Location,comfort, cleanliness

We always have the best experience at the Sheraton! We love the complimentary breakfast at the club!

Reviewed February 18, 2015
8.8
Excellent
YOUNGJOO from United States
Solo traveler
Stayed 1 night in November 2017

If you need Wi-fi at the hotel, ”

you might be not satisfied with Sheraton, because they don't provide free WI-FI. Overall staying was good enough.

Reviewed November 27, 2017
8.3
Excellent
Dana from Canada
Couple
Stayed 1 night in July 2013

Nice hotel, centrally located.”

Location, he rooms, location

Nice hotel, located in the middle of downtown. Close to all the shopping, nightlife, etc. within walking distance to he stadium and young st. We were only there for a couple nights, but had a great time.

Reviewed January 08, 2014
7.6
Very good
Mohit from India
Couple
Stayed 3 nights in July 2017

Very good”

For the price paid, breakfast should have been included. Therefore, the 3 star rating under 'value for money'. Had to repeatedly ask for tea bags - every day. None provided in the room! Very helpful lady Concierge (not so the gentleman!) as well as the luggage guys. Seemed an efficiently run hotel

Reviewed July 14, 2017
9.3
Exceptional
Poi from Singapore
Business traveler
Stayed 5 nights in October 2012

Great Location”

Downtown and convenient

The hotel is about less than 30 minutes from the airport. The location is very convenient, with within alking distance from Chinatown and the bus coach terminal.Overall it is very clean and hotel staffs are very friendly.

Reviewed October 22, 2012
12345
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