Sheraton Charlotte Hotel
Sheraton Charlotte Hotel
Sheraton Charlotte Hotel
Sheraton Charlotte Hotel
Sheraton Charlotte Hotel
Sheraton Charlotte Hotel
Sheraton Charlotte Hotel
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8.8

Excellent
/10
(12 reviews)See what guests said
See map

8.9

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
NASCAR Hall of Fame 710 m
Spectrum Center 930 m
Levine Museum of the New South 1.3 km
Mint Museum Uptown 1.3 km
Discovery Place Science 1.5 km
BB&T Ballpark 1.5 km
The Bank of America Stadium 1.6 km
Freedom Park 2.3 km
Billy Graham Library 7.1 km
Charlotte Douglas Airport Overlook 10.9 km
Nearby landmarks
Marshall Park 260 m
Mecklenburg County Courthouse 320 m
Thompson Park 400 m
Elizabeth Park 430 m
Pearl Street Park 490 m
McDowell St 500 m
Baxter Street Park 570 m
CPCC Faculty/Theatre Parking 580 m
Preffered Parking 580 m
CPCC 600 m
Free Wi-Fi

Sheraton Charlotte Hotel

555 South McDowell Street, South Tower, Charlotte City Center, Charlotte (NC), United States, 28204 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to NASCAR Hall of Fame
Within 710 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 500 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Bar

  • Fitness center

  • Shops

Your dates are popular among travelersUsers are booking a place in Charlotte (NC) every 3 minutes on Agoda.com
Value for money7.8
Location rating8.9

Rooms available at Sheraton Charlotte Hotel

Very good
Room comfort & quality
8.0
Club level, 1 Bedroom Suite, 1 King, Top floor
...
  • Shower
  • Executive lounge access
  • 1 king bed
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Club level, Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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Club lounge access, Junior Suite, 1 King, Corner room
...
  • Shower
  • Executive lounge access
  • 1 king bed
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Club level, Guest room, 2 Double
...
  • Shower
  • Executive lounge access
  • 2 double beds
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Club level, Guest room, 2 Double, City view, Top floor
...
  • Shower
  • Executive lounge access
  • 2 double beds
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Club level, Guest room, 1 King, City view, Top floor
...
  • Shower
  • Executive lounge access
  • 1 king bed
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Traditional, Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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Deluxe, Guest room, 1 King, Corner room
...
  • Non-smoking
  • Shower
  • 1 king bed
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Traditional, Guest room, 2 Double
...
  • Shower
  • 2 double beds
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Guest room, 2 Double, City view
...
  • Shower
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at Sheraton Charlotte Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Charlotte Hotel?

For those who wish to drive their own cars, Sheraton Charlotte Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 20 USD per day. Self-parking is conveniently available at the hotel.

Is breakfast offered at Sheraton Charlotte Hotel?

Wake up to a great continental breakfast at Sheraton Charlotte Hotel. Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel features 2 on-site restaurants for your dining convenience.

Can special events be hosted at Sheraton Charlotte Hotel?

Large events and gatherings such as weddings can be hosted at Sheraton Charlotte Hotel.

Can business events be hosted at Sheraton Charlotte Hotel?

All available venues come in different styles and sizes and can accommodate you and your guests.

What is the smoking policy at Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Sheraton Charlotte Hotel?

The closest train, metro, or bus station is McDowell St, 490 m away from Sheraton Charlotte Hotel.

What restaurants are nearby Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel is located in Charlotte City Center, famous for good restaurants such as Insomnia Cookies, Sunflour Baking Company and Rita's Italian Ice.

What popular shopping places are close to Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel is located in Charlotte City Center area which features shopping places such as SouthPark and Park Square.

What are popular attractions near Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel is located in Charlotte City Center area, which is famous for attractions such as NASCAR Hall of Fame, Discovery Place Science and Freedom Park.

What popular natural sightseeing spots are close to Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel is located within Charlotte City Center, which makes it conveniently close to natural sights including Little Sugar Creek Greenway, Arborvitae and Boxwood Garden.

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Explore the neighborhood

Overall rating:

8.8

Excellent
12 reviews
Cleanliness
9.1
Facilities
9.0
Location
8.9
Read all reviews >
More about Sheraton Charlotte Hotel

More about Sheraton Charlotte Hotel

Situated in Charlotte City Center, Sheraton Charlotte Hotel is the perfect place to experience Charlotte (NC) and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Sheraton Charlotte Hotel offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include facilities for disabled guests, Wi-Fi in public areas, car park, room service, laundry service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, air conditioning, heating, wake-up service, desk. The hotel offers fantastic facilities, including fitness center, outdoor pool, to help you unwind after an action-packed day in the city. Sheraton Charlotte Hotel is your one-stop destination for quality hotel accommodations in Charlotte (NC).

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Amenities and facilities
Exceptional
Facilities

9.0

Languages spoken

  • English
  • French
  • Spanish

Accessibility

  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Visual alarms in some guest rooms and suites
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Bottle of water
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

Access

  • Cat-friendly
  • Check-in/out [express]
  • Dog-friendly
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Social Bar + Kitchen

  • Cuisine: American, Local
  • Menu: Buffet

Craft City Social Club

  • Cuisine: Latin American
  • Menu: Buffet

Red Sault by David Burke

  • Cuisine: American, Italian, Steakhouse
  • Menu: Buffet

Cloud Bar by David Burke

  • No additional information available
Location
555 South McDowell Street, South Tower, Charlotte City Center, Charlotte (NC), United States, 28204
Excellent
Location

8.9

What's nearby

Popular landmarks

  • NASCAR Hall of Fame
    710 m
  • Spectrum Center
    930 m
  • Levine Museum of the New South
    1.3 km
  • Mint Museum Uptown
    1.3 km
  • Discovery Place Science
    1.5 km
  • BB&T Ballpark
    1.5 km
  • The Bank of America Stadium
    1.6 km
  • Freedom Park
    2.3 km
  • Billy Graham Library
    7.1 km
  • Charlotte Douglas Airport Overlook
    10.9 km

Nearby landmarks

  • Marshall Park
    260 m
  • Mecklenburg County Courthouse
    320 m
  • Thompson Park
    400 m
  • Elizabeth Park
    430 m
  • Pearl Street Park
    490 m
  • McDowell St
    500 m
  • Baxter Street Park
    570 m
  • CPCC Faculty/Theatre Parking
    580 m
  • Preffered Parking
    580 m
  • CPCC
    600 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)15 USD

The property

  • Number of restaurants2
  • Number of rooms 305

Parking

  • Daily parking fee20 USD
Property announcements

Upon early departure, an Early Departure Charge of one night(s) room and tax applies.

The property's indoor swimming pool and fitness center are temporarily closed until further notice.

Reviews of Sheraton Charlotte Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Excellent
Cleanliness9.1
Facilities9.0
Location8.9
Room comfort and quality8.0
Service9.3
Value for money7.8
High score for Charlotte (NC)
Rating
9+ Exceptional (1)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (2)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (1)
Don't miss out!Users are booking a place in Charlotte (NC) every 3 minutes on Agoda.com
All guests (12)
All room types
All languages
Showing 3 verified guest comments
5.2
Latoya from United States
Family with young children
Traditional, Guest room, 2 Double
Stayed 1 night in May 2021

Not what I expected ”

This honestly the worst hotel stay I’ve ever had….. i had the intention of celebrating my daughter’s birthday however upon checking I was told neither pool was open despite there being no Covid restrictions in our state. Secondly the staff and manager at the lobby restaurant Red Salt was rude and unempathetic we asked questions about the menu which we were encouraged to do. Because we had a toddler with our party we wanted to make sure we understood the menu when asked about the red cheesy grits, (how red were they, what makes them red etc) the waiter jerked his neck and rolled his eyes and very nastily said to read it again anytime we asked for normal things to go boxes or silverware the waiter seemed to act as if we were bothering him. The manager on duty didn’t seem to worried or concerned about the behavior of his employees I’ll never recommend it. The hotel was ok not what I would expect from the Sheraton hotel the room wasn’t properly cleaned I found food and other items from prior guests in the room dirty glasses and more. We spent as less time in the rooms as possible. The next morning I awoke to running water in the bathroom. The sink had backed up with seemed to be toilet water as it a was a nasty brown color. The front desk didn’t seem to care and never came up to check on the room the maintenance guy was more apologetic and concerned than the front desk. Over an hr later I went down to the desk and to complain about the situation and All I was offered was free breakfast mind you it’s 8am in the morning check out is not until noon. Very unfortunate the front desk offered no additional solutions to the issues and this is not what I expected of the Sheraton brand I’ll never stay at another Sheraton Hotel

Reviewed May 17, 2021

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10.0
Exceptional
Linda
Solo traveler
Traditional, Guest room, 1 King
Stayed 1 night in May 2019

Exceptional”

Very friendly, helpful staff!

Reviewed May 13, 2019

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8.0
Excellent
hyun from South Korea
Business traveler
Stayed 6 nights in February 2016

정말 친절했습니다.”

직원들의 친절함, 프런트데스크의 완벽한 게스트대응, 깨끗한로비
Reviewed February 22, 2016

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