8.7

Excellent
/10
(10 reviews)See what guests said
See map

8.8

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
NASCAR Hall of Fame 710 m
Spectrum Center 930 m
Levine Museum of the New South 1.3 km
Mint Museum Uptown 1.3 km
Discovery Place Science 1.5 km
BB&T Ballpark 1.5 km
The Bank of America Stadium 1.6 km
Freedom Park 2.3 km
Billy Graham Library 7.1 km
Charlotte Douglas Airport Overlook 10.9 km
Nearby landmarks
Marshall Park 260 m
Mecklenburg County Courthouse 320 m
Thompson Park 400 m
Elizabeth Park 430 m
Pearl Street Park 490 m
McDowell St 500 m
Baxter Street Park 570 m
CPCC Faculty/Theatre Parking 580 m
Preffered Parking 580 m
CPCC 600 m
Sheraton Charlotte Hotel
Club lounge access, Junior Suite, 1 King, Corner room Sheraton Charlotte Hotel
Lobby Sheraton Charlotte Hotel
Lobby Sheraton Charlotte Hotel
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Free Wi-Fi

Sheraton Charlotte Hotel

555 South McDowell Street, South Tower, Charlotte City Center, Charlotte (NC), United States, 28204 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to NASCAR Hall of Fame
Within 710 m of property
Attention

This property is in high demand!

23 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 500 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Bar

  • Fitness center

  • Shops

Your dates are popular among travelersUsers are booking a place in Charlotte (NC) every 3 minutes on Agoda.com
Value for money7.6
Location rating8.8

Rooms available at Sheraton Charlotte Hotel

Very good
Room comfort & quality
8.0
Club level, 1 Bedroom Suite, 1 King, Top floor
...
  • Shower
  • Executive lounge access
  • 1 king bed
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Club lounge access, Junior Suite, 1 King, Corner room
...
  • Shower
  • Executive lounge access
  • 1 king bed
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Club level, Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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Club level, Guest room, 2 Double
...
  • Shower
  • Executive lounge access
  • 2 double beds
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Club level, Guest room, 2 Double, City view, Top floor
...
  • Shower
  • Executive lounge access
  • 2 double beds
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Club level, Guest room, 1 King, City view, Top floor
...
  • Shower
  • Executive lounge access
  • 1 king bed
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Traditional, Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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Deluxe, Guest room, 1 King, Corner room
...
  • Non-smoking
  • Shower
  • 1 king bed
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Traditional, Guest room, 2 Double
...
  • Shower
  • 2 double beds
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Guest room, 2 Double, City view
...
  • Shower
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at Sheraton Charlotte Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Charlotte Hotel?

For those who wish to drive their own cars, Sheraton Charlotte Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 20 USD per day. Self-parking is conveniently available at the hotel.

Is breakfast offered at Sheraton Charlotte Hotel?

Wake up to a great continental breakfast at Sheraton Charlotte Hotel. Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel features 2 on-site restaurants for your dining convenience.

Can special events be hosted at Sheraton Charlotte Hotel?

Large events and gatherings such as weddings can be hosted at Sheraton Charlotte Hotel.

Can business events be hosted at Sheraton Charlotte Hotel?

All available venues come in different styles and sizes and can accommodate you and your guests.

What is the smoking policy at Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Sheraton Charlotte Hotel?

The closest train, metro, or bus station is McDowell St, 490 m away from Sheraton Charlotte Hotel.

What restaurants are nearby Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel is located in Charlotte City Center, famous for good restaurants such as Insomnia Cookies, Sunflour Baking Company and Rita's Italian Ice.

What popular shopping places are close to Sheraton Charlotte Hotel?

Located in the Charlotte City Center area, Sheraton Charlotte Hotel is close to great shopping choices like SouthPark and Park Square.

What are popular attractions near Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel is located in Charlotte City Center area, which is famous for attractions such as NASCAR Hall of Fame, Discovery Place Science and Freedom Park.

What popular natural sightseeing spots are close to Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel is located within Charlotte City Center, which makes it conveniently close to natural sights including Little Sugar Creek Greenway, Arborvitae and Boxwood Garden.

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Explore the neighborhood
Property ranking|Compared to 233 Charlotte (NC) properties
See all rankings
Cleanliness score
9.8/10
Room comfort score
8/10
Service score
9.5/10
Value for money score
8.8/10
Better than
99
%
of Charlotte (NC) properties
Better than
99
%
of Charlotte (NC) properties
Better than
97
%
of Charlotte (NC) properties
Better than
94
%
of Charlotte (NC) properties
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Overall rating:

8.7

Excellent
10 reviews
Cleanliness
9.0
Facilities
8.9
Location
8.8
Read all reviews >
More about Sheraton Charlotte Hotel

More about Sheraton Charlotte Hotel

Situated in Charlotte City Center, Sheraton Charlotte Hotel is the perfect place to experience Charlotte (NC) and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Sheraton Charlotte Hotel offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include facilities for disabled guests, Wi-Fi in public areas, car park, room service, laundry service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, air conditioning, heating, wake-up service, desk. The hotel offers fantastic facilities, including fitness center, outdoor pool, to help you unwind after an action-packed day in the city. Sheraton Charlotte Hotel is your one-stop destination for quality hotel accommodations in Charlotte (NC).

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What they offer

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Food and dining

Breakfast options

American
Continental

Restaurants on site

Social Bar + Kitchen
Cuisine:American, Local
Menu:Buffet
Craft City Social Club
Cuisine:Latin American
Menu:Buffet
Red Sault by David Burke
Cuisine:American, Italian, Steakhouse
Menu:Buffet
Cloud Bar by David Burke
No additional information available

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sheraton Charlotte Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Excellent
Cleanliness9.0
Facilities8.9
Location8.8
Room comfort and quality8.0
Service9.2
Value for money7.6
High score for Charlotte (NC)
Rating
9+ Exceptional (1)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (2)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (1)
Don't miss out!Users are booking a place in Charlotte (NC) every 3 minutes on Agoda.com
All guests (10)
All room types
All languages
Showing 3 verified guest comments
5.2
Latoya from United States
Family with young children
Traditional, Guest room, 2 Double
Stayed 1 night in May 2021

Not what I expected ”

This honestly the worst hotel stay I’ve ever had….. i had the intention of celebrating my daughter’s birthday however upon checking I was told neither pool was open despite there being no Covid restrictions in our state. Secondly the staff and manager at the lobby restaurant Red Salt was rude and unempathetic we asked questions about the menu which we were encouraged to do. Because we had a toddler with our party we wanted to make sure we understood the menu when asked about the red cheesy grits, (how red were they, what makes them red etc) the waiter jerked his neck and rolled his eyes and very nastily said to read it again anytime we asked for normal things to go boxes or silverware the waiter seemed to act as if we were bothering him. The manager on duty didn’t seem to worried or concerned about the behavior of his employees I’ll never recommend it. The hotel was ok not what I would expect from the Sheraton hotel the room wasn’t properly cleaned I found food and other items from prior guests in the room dirty glasses and more. We spent as less time in the rooms as possible. The next morning I awoke to running water in the bathroom. The sink had backed up with seemed to be toilet water as it a was a nasty brown color. The front desk didn’t seem to care and never came up to check on the room the maintenance guy was more apologetic and concerned than the front desk. Over an hr later I went down to the desk and to complain about the situation and All I was offered was free breakfast mind you it’s 8am in the morning check out is not until noon. Very unfortunate the front desk offered no additional solutions to the issues and this is not what I expected of the Sheraton brand I’ll never stay at another Sheraton Hotel

Reviewed May 17, 2021

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10.0
Exceptional
Linda
Solo traveler
Traditional, Guest room, 1 King
Stayed 1 night in May 2019

Exceptional”

Very friendly, helpful staff!

Reviewed May 13, 2019

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8.0
Excellent
hyun from South Korea
Business traveler
Stayed 6 nights in February 2016

정말 친절했습니다.”

직원들의 친절함, 프런트데스크의 완벽한 게스트대응, 깨끗한로비
Reviewed February 22, 2016

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