Sheraton Crescent Hotel

Sheraton Crescent Hotel

2620 West Dunlap Avenue, Metro Center, Phoenix (AZ), United States, 85021
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    Sheraton Crescent Hotel Reviews

    7.8
    Very good
    /10
    (17 reviews)See what guests said
    10.0
    Exceptional

    "The front desk staffwere professional, friendly and a great..."

    Ken

    -

    December 31, 2018

    8.4
    Excellent cleanliness

    Things you’ll love about Sheraton Crescent Hotel

    Things you'll love

    • Airport transfer

    • Hot tub

    • Sauna

    • Air conditioning

    Very good
    Location
    7.5
    See map
    Very good location
    Nearby
    Popular
  • Western International University320 m
  • Castles -n- Coasters770 m
  • Metrocenter Mall840 m
  • Metrocenter1.14 km
  • Glendale Civic Center3.21 km
  • Bead Museum3.21 km
  • Murphy Park3.36 km
  • Historic Downtown Glendale3.36 km
  • Catlin Court3.42 km
  • Brass Armadillo Antique Mall3.47 km
  • Value for money8.0
    Location rating7.5
    Nearest airportPhoenix Sky Harbor International Airport (PHX)
    Distance to airport17.7 km

    Rooms available at Sheraton Crescent Hotel

    8.0
    Very good
    Room comfort & quality
    1 Bedroom
    1 Bedroom
    ...
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      Double
      Double
      ...
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        1 Bedroom
        1 Bedroom
        ...
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          1 Bedroom
          1 Bedroom
          ...
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            Club
            Club
            ...
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              Club
              Club
              ...
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                Double Club
                Double Club
                ...
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                  Standard
                  Standard
                  ...
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                    Club Floor
                    Club Floor
                    ...
                    • Non-smoking
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                    Club level, Guest room, 2 Double
                    Club level, Guest room, 2 Double
                    ...
                    • Non-smoking
                    • 1 super king bed
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                    More about Sheraton Crescent Hotel

                    More about Sheraton Crescent Hotel

                    An overview

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                    What they offer

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                    Nearest essentials

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    What's nearby

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    Property's guest policies

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                    Some helpful facts

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                    Reviews of Sheraton Crescent Hotel from real guests

                    Agoda Reviews (17)Booking.com Reviews (915)
                    7.8
                    /
                    10
                    Very good
                    Cleanliness8.4
                    Facilities8.0
                    Location7.5
                    Room comfort and quality8.0
                    Service7.3
                    Value for money8.0
                    Provided by verified guests of Agoda
                    All languages
                    All guests (17)
                    Showing 11 verified guest comments
                    10.0
                    Exceptional
                    Balwinder from United States
                    Business traveler
                    Stayed 2 nights in April 2018

                    Great Phoenix”

                    Great Service, No time waste! Great Rates!!

                    Reviewed March 07, 2019
                    10.0
                    Exceptional
                    Ken from United States
                    Couple
                    Guest room, 2 Queen
                    Stayed 2 nights in December 2018

                    Wonderful experience.”

                    The front desk staffwere professional, friendly and a great team. The young lady in the Starbucks was fantastic.

                    Reviewed December 31, 2018
                    8.0
                    Excellent
                    Rhonda from United States
                    Family with young children
                    Stayed 1 night in April 2018

                    Very good”

                    Nice place to stay, need to clean up around hot tub an pool area.

                    Reviewed April 19, 2018
                    8.4
                    Excellent
                    Thomas from United States
                    Solo traveler
                    Stayed 2 nights in November 2017

                    fbi are scum”

                    It would have been a nice experience because the room was perfect but the fbi scum who never worked a day in their lives followed me around the hotel annoying me the entire time. I was going to stay two more days but left early because of the harassment.

                    Reviewed December 07, 2017
                    3.6
                    laith from United States
                    Business traveler
                    Stayed 2 nights in June 2016

                    Don't waist your money ”

                    The management are the worst, I was treated very badly and I was shouted out, I can't believe they manage this hotel. What a shame, I own my own business and I know what customer service is and these managers are ruining this hotel

                    Reviewed July 12, 2017
                    2.0
                    laith from United States
                    Business traveler
                    Stayed 1 night in June 2017

                    The worst hotel ever”

                    Stay away, the management are very rude, I can't believe they are in the hospitality business, Sheraton must be ashamed to hire such managers, I was shouted out for staying in a double room which they assigned to me and they asked me to change to a single bed in which I requested from the bugging. Bad experience and I will never come back again

                    Reviewed July 12, 2017
                    4.4
                    laith from United States
                    Solo traveler
                    Stayed 1 night in June 2017

                    Very bad management ”

                    I was called to change my room and was shouted out by traci the supervisor, it was horrible experience, will never come back again to this establishment What a shame to have staff like this ruining the business I am a frequent traveler and come to Phoenix almost every month, I will never come here again

                    Reviewed June 28, 2017
                    9.2
                    Exceptional
                    Lelah from United States
                    Couple
                    Stayed 1 night in September 2016

                    hmm”

                    Room was very noisy due to air conditioner. $5 for a bottled water you can get at the store for a $1? Highway robbery. Other than that very nice!

                    Reviewed September 08, 2016
                    7.6
                    Very good
                    Sara from United States
                    Couple
                    Stayed 2 nights in July 2016

                    Decaying elegance”

                    This clearly was a very nice hotel at one time but the repairs are not being kept up as well as one might like. None of the ice machines worked and we had to get the bellman to bring us up ice both days. The restaurant was acceptable for dinner the night we arrived but when we tried to get breakfast, I wanted to order from the menu but the main thrust was a buffet. All I got in 45 minutes after I placed the order was a pot of tea. They did comp my husband's buffet breakfast and I had a snack I had brought with me. Very disappointing.

                    Reviewed July 09, 2016
                    7.7
                    Very good
                    daniel from Chile
                    Couple
                    Stayed 1 night in May 2013

                    It was ok for what we paid”

                    The staff was very helpful and kind

                    It was ok for what we paid. The bathtub was clogged in our room, so the manager moved us to an upgraded room in the highest floor, and included breakfast. Very nice!

                    Reviewed May 15, 2013
                    10.0
                    Exceptional
                    Mengmeng from China
                    Solo traveler
                    Stayed 1 night in December 2015

                    满意的一次入住”

                    服务态度特别好

                    Reviewed June 20, 2016
                    This is a popular property. Don't miss out!

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