Sheraton Crescent Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Metro Center part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Valet parking
Pets allowed
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
fbi are scum”
It would have been a nice experience because the room was perfect but the fbi scum who never worked a day in their lives followed me around the hotel annoying me the entire time. I was going to stay two more days but left early because of the harassment.
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Decaying elegance”
This clearly was a very nice hotel at one time but the repairs are not being kept up as well as one might like. None of the ice machines worked and we had to get the bellman to bring us up ice both days. The restaurant was acceptable for dinner the night we arrived but when we tried to get breakfast, I wanted to order from the menu but the main thrust was a buffet. All I got in 45 minutes after I placed the order was a pot of tea. They did comp my husband's buffet breakfast and I had a snack I had brought with me. Very disappointing.
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hmm”
Room was very noisy due to air conditioner. $5 for a bottled water you can get at the store for a $1? Highway robbery. Other than that very nice!
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It was ok for what we paid”
It was ok for what we paid. The bathtub was clogged in our room, so the manager moved us to an upgraded room in the highest floor, and included breakfast. Very nice!
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Very bad management ”
I was called to change my room and was shouted out by traci the supervisor, it was horrible experience, will never come back again to this establishment What a shame to have staff like this ruining the business I am a frequent traveler and come to Phoenix almost every month, I will never come here again
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Wonderful experience.”
The front desk staffwere professional, friendly and a great team. The young lady in the Starbucks was fantastic.
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Fun, easy, comfortable”
The pool is so warm and nice, the beds are comfortable, there aren't really any cons!
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Great Phoenix”
Great Service, No time waste! Great Rates!!
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Very good”
Nice place to stay, need to clean up around hot tub an pool area.
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The worst hotel ever”
Stay away, the management are very rude, I can't believe they are in the hospitality business, Sheraton must be ashamed to hire such managers, I was shouted out for staying in a double room which they assigned to me and they asked me to change to a single bed in which I requested from the bugging. Bad experience and I will never come back again
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Don't waist your money ”
The management are the worst, I was treated very badly and I was shouted out, I can't believe they manage this hotel. What a shame, I own my own business and I know what customer service is and these managers are ruining this hotel
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Convenient location, easy to find.”
This property is a franchise of the Sheraton Group which is part of the Marriott Conglomerate. You will be happy to know that free parking in an adjacent parking structure is included with room purchase (unlike other Phoenix based Marriott hotel properties). Breakfast is available, if chosen as an included option with room purchases. It is served based on breakfast choices that total under a limited menu option list that, as of this writing, was a total of $14 value or less per person which includes single beverage. That is, it is not a buffet style breakfast like other Sheraton/Marriott properties. Adjacent pool amenity has a mini-water slide park for kids open seasonally along with tennis courts. Most rooms all have mini-balconies but the hotel puts a block in the sliding glass door track on the floor such that you cannot open past maybe 6 inches to just let fresh air into the room but not enough for anyone other than a skinny person to slip through to go outside. Fans exist in the bathrooms but it is hit and miss if they work when you turn the light on so expect a foggy mirror once out of the shower. Overall, it is a property you would return to given the value and cleanliness of the property and the absence of riff raff types.
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Súper cool”
I love it, Super nice and clean and very calm place, the best place to stay
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Very dated ”
Under the Bonvoy name, we expected more. We arrived to very dirty sheets and had to change rooms. The next room was exactly the same. The sheets were stained and very old. We requested a blanket at 8:45pm for our daughter and waited 35 min before calling again. They mentioned that the blankets were being washed and they will send one up soon. (Not one blanket available in the whole hotel!) We called again 45min later and by this time it was extremely late. We never received a blanket and fell asleep without out one. Would not recommend.
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학회 참석으로 묵었던 곳!”
쉐라톤에 걸맞는 서비스 및 어메니티는 좋았지만 위치가 너무 안좋아요.. 그래도 주변에 먹을 곳도 좀 있어서 좋았어요!
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满意的一次入住”
服务态度特别好
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