"The front desk staffwere professional, friendly and a great..."
December 31, 2018
|Value for money||8.0|
|Nearest airport||Phoenix Sky Harbor International Airport (PHX)|
|Distance to airport||17.7 km|
Designed for both business and leisure travel, Sheraton Crescent Hotel is ideally situated in Glendale; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Castles -n- Coasters, Metrocenter Mall, Metrocenter.
Simply put, all the services and amenities you have come to expect from Starwood Hotels & Resorts Worldwide are right in the comfort of your own home. Guests of the hotel can enjoy on-site features like 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, valet parking.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air conditioning, heating, desk, telephone to please the most discerning guest. The hotel offers fantastic facilities, including hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool, to help you unwind after an action-packed day in the city. Sheraton Crescent Hotel is a smart choice for travelers to Phoenix (AZ), offering a relaxed and hassle-free stay every time.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Great Service, No time waste! Great Rates!!
The front desk staffwere professional, friendly and a great team. The young lady in the Starbucks was fantastic.
Nice place to stay, need to clean up around hot tub an pool area.
fbi are scum”
It would have been a nice experience because the room was perfect but the fbi scum who never worked a day in their lives followed me around the hotel annoying me the entire time. I was going to stay two more days but left early because of the harassment.
Don't waist your money ”
The management are the worst, I was treated very badly and I was shouted out, I can't believe they manage this hotel. What a shame, I own my own business and I know what customer service is and these managers are ruining this hotel
The worst hotel ever”
Stay away, the management are very rude, I can't believe they are in the hospitality business, Sheraton must be ashamed to hire such managers, I was shouted out for staying in a double room which they assigned to me and they asked me to change to a single bed in which I requested from the bugging. Bad experience and I will never come back again
Very bad management ”
I was called to change my room and was shouted out by traci the supervisor, it was horrible experience, will never come back again to this establishment What a shame to have staff like this ruining the business I am a frequent traveler and come to Phoenix almost every month, I will never come here again
Room was very noisy due to air conditioner. $5 for a bottled water you can get at the store for a $1? Highway robbery. Other than that very nice!
This clearly was a very nice hotel at one time but the repairs are not being kept up as well as one might like. None of the ice machines worked and we had to get the bellman to bring us up ice both days. The restaurant was acceptable for dinner the night we arrived but when we tried to get breakfast, I wanted to order from the menu but the main thrust was a buffet. All I got in 45 minutes after I placed the order was a pot of tea. They did comp my husband's buffet breakfast and I had a snack I had brought with me. Very disappointing.
It was ok for what we paid”
It was ok for what we paid. The bathtub was clogged in our room, so the manager moved us to an upgraded room in the highest floor, and included breakfast. Very nice!
Sheraton Crescent Hotel
Old Town Scottsdale
Sky Harbor International Airport