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Sheraton Crescent Hotel
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6.8 Good location
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6.8Location

Sheraton Crescent Hotel

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Very good
Based on 10 reviewsSee what guests said
7.3
  • Hot tub

  • Sauna

  • Air conditioning

  • Bar

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Room choices
Double Room with Two Double Beds - Club Level
...
  • 32 m²/344 ft²
  • 2 double beds
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Standard
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  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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Queen Room with Mountain View
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  • 32 m²/344 ft²
  • 2 king beds
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Standard
...
  • No view
  • 25 m²/269 ft²
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Traditional King
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  • No view
  • 25 m²/269 ft²
  • 1 super king bed
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Standard
...
  • No view
  • 25 m²/269 ft²
  • 2 double beds
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Club Floor
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  • No view
  • 25 m²/269 ft²
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Lifestyle room
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  • 32 m²/344 ft²
  • 1 super king bed
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King Room with Mountain View
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  • 32 m²/344 ft²
  • 1 super king bed
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Traditional Double
...
  • No view
  • 25 m²/269 ft²
  • 2 double beds
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Verified guest reviews

Agoda Reviews (10)
7.0
Very good
Filter by guest type:
Cleanliness8.0
Facilities7.3
Location6.8
Room comfort and quality8.0
Service7.0
Value for money7.4
Provided by verified guests of Agoda
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Showing 7 verified guest comments
3.6
laith from United States
Business traveler
Traditional King
Stayed 2 nights in June 2016
Don't waist your money
The management are the worst, I was treated very badly and I was shouted out, I can't believe they manage this hotel. What a shame, I own my own business and I know what customer service is and these managers are ruining this hotel
Reviewed July 12, 2017
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2.0
laith from United States
Business traveler
Traditional King
Stayed 1 night in June 2017
The worst hotel ever
Stay away, the management are very rude, I can't believe they are in the hospitality business, Sheraton must be ashamed to hire such managers, I was shouted out for staying in a double room which they assigned to me and they asked me to change to a single bed in which I requested from the bugging. Bad experience and I will never come back again
Reviewed July 12, 2017
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4.4
laith from United States
Solo traveler
Traditional King
Stayed 1 night in June 2017
Very bad management
I was called to change my room and was shouted out by traci the supervisor, it was horrible experience, will never come back again to this establishment What a shame to have staff like this ruining the business I am a frequent traveler and come to Phoenix almost every month, I will never come here again
Reviewed June 28, 2017
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9.2
Lelah from United States
Couple
Traditional King
Stayed 1 night in September 2016
hmm
Room was very noisy due to air conditioner. $5 for a bottled water you can get at the store for a $1? Highway robbery. Other than that very nice!
Reviewed September 08, 2016
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7.6
Sara from United States
Couple
Traditional King
Stayed 2 nights in July 2016
Decaying elegance
This clearly was a very nice hotel at one time but the repairs are not being kept up as well as one might like. None of the ice machines worked and we had to get the bellman to bring us up ice both days. The restaurant was acceptable for dinner the night we arrived but when we tried to get breakfast, I wanted to order from the menu but the main thrust was a buffet. All I got in 45 minutes after I placed the order was a pot of tea. They did comp my husband's buffet breakfast and I had a snack I had brought with me. Very disappointing.
Reviewed July 09, 2016
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7.7
daniel from Chile
Couple
Stayed 1 night in May 2013
It was ok for what we paid
The staff was very helpful and kind
It was ok for what we paid. The bathtub was clogged in our room, so the manager moved us to an upgraded room in the highest floor, and included breakfast. Very nice!
Reviewed May 15, 2013
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10.0
Mengmeng from China
Solo traveler
Traditional Double
Stayed 1 night in December 2015
满意的一次入住
服务态度特别好
Reviewed June 20, 2016
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Sheraton Crescent Hotel
|Very good 7.3
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