8.6
Excellent
/10
(1773 reviews)See what guests said
View5
Housekeeping5
Breakfast3
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
The Dubai Mall7.93 km
Burj Khalifa8.2 km
Dubai Fountains8.32 km
Wild Wadi Waterpark18.48 km
Mall of the Emirates19.6 km
Dolphin Bay23.76 km
Aquaventure Water Park24.33 km
Dubai Marina Walk25.86 km
IBN Battuta Mall31.01 km
Gurunanak Darbar Sikh Temple32.96 km
Nearby landmarks
Main Etisalat office160 m
Velvet Lounge320 m
Union Metro Station500 m
Issimo520 m
Inter-Fitness560 m
Consulate of Saudi Arabia570 m
Deira Bus Station580 m
Ku-Bu580 m
United States Consulate General580 m
Polyglot Language Institute620 m
Sheraton Dubai Creek Hotel & Towers
 Sheraton Dubai Creek Hotel & Towers
Lobby Sheraton Dubai Creek Hotel & Towers
Interior view Sheraton Dubai Creek Hotel & Towers
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5-star Hotel
Free Wi-Fi

Sheraton Dubai Creek Hotel & Towers

Baniyas Street, Deira, Dubai, United Arab Emirates, 4250 - See map
Property highlightsRead all 1,773 reviews
Excellent cleanliness
8.7 rating for cleanliness
Excellent service
8.5 rating for service
Exceptional reputation
Recommended by 85% of guests
Excellent comfort
8.3 room quality and comfort

I lived there thrice and this is my most favorite hotel, location is amazing and walking distance food etc and free parking option is good.

BILAL | February 4, 2019

We enjoyed our staying very much and appreciated the great service from Sherif.

Alexander | December 21, 2019

I highly recommend this hotel especially those who like sea view.

ALi | July 15, 2017

Will definitely recommend this hotel, good value for money.

Alexander | December 21, 2019

Close to train station, and airport, friendly staff.

Mai | December 17, 2019

I would want to come back again and again.

karima | January 7, 2019

  • 500 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Dubai

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Dubai every 1 minutes on Agoda.com
Value for money8.1
Distance to city center1.0 km
Location rating8.4
Nearest airportDubai International Airport (DXB)
Distance to airport4.6 km

Rooms available at Sheraton Dubai Creek Hotel & Towers

8.3
Excellent
Room comfort & quality
Deluxe Room, Guest room, 1 King, Creek view
Deluxe Room, Guest room, 1 King, Creek view
...
  • Shower and bathtub
  • 1 king bed
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Club Room, Club lounge access, Guest room, Creek view
Club Room, Club lounge access, Guest room, Creek view
...
  • Shower and bathtub
  • Executive lounge access
  • 1 king bed
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Deluxe Room, Guest room, 2 Twin/Single Bed(s), Creek view
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Creek view
...
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
Junior Suite, Club lounge access, Suite, 1 King, Creek view
Junior Suite, Club lounge access, Suite, 1 King, Creek view
...
  • Shower and bathtub
  • Executive lounge access
  • 1 king bed
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Executive Suite, Club lounge access, Suite, 1 King
Executive Suite, Club lounge access, Suite, 1 King
...
  • Shower and bathtub
  • Executive lounge access
  • 1 king bed
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Executive Suite, Club lounge access, Suite
Executive Suite, Club lounge access, Suite
...
  • Shower and bathtub
  • Executive lounge access
  • 1 king bed
Enter dates to see prices
Royal Suite, Club lounge access, Suite, 1 King, Creek view
Royal Suite, Club lounge access, Suite, 1 King, Creek view
...
  • Room size: 182 m²/1959 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Club Room, Club lounge access, Guest room, 1 King
Club Room, Club lounge access, Guest room, 1 King
...
  • Shower and bathtub
  • Executive lounge access
  • 1 king bed or 1 queen bed
Enter dates to see prices
Club Room, Club lounge access, Guest room, 1 King, City view
Club Room, Club lounge access, Guest room, 1 King, City view
...
    Enter dates to see prices
    Presidential Suite, Club lounge access, Suite, 1 King
    Presidential Suite, Club lounge access, Suite, 1 King
    ...
    • Room size: 149 m²/1604 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sheraton Dubai Creek Hotel & Towers?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sheraton Dubai Creek Hotel & Towers?

    Sheraton Dubai Creek Hotel & Towers is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of AED 150. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Dubai Creek Hotel & Towers also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Sheraton Dubai Creek Hotel & Towers has a car park right on site for maximum convenience. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

    What is the smoking policy at Sheraton Dubai Creek Hotel & Towers?

    Sheraton Dubai Creek Hotel & Towers does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Sheraton Dubai Creek Hotel & Towers

    • 9.6
      Exceptional
      Location

      "Great location and value for money."

      Aladin

      |

      March 30, 2018

    • 10.0
      Exceptional
      Cleanliness

      "Very good and clean hotel."

      Umair

      |

      March 18, 2018

    • 9.6
      Exceptional
      Location

      "The location is perfect ."

      ALi

      |

      July 15, 2017

    Property ranking|Compared to 2,523 Dubai properties
    See all rankings
    Review score - United States
    8.8/10
    Room comfort score
    8.3/10
    Location score
    8.5/10
    Cleanliness score
    8.7/10
    Better than
    96
    %
    of Dubai properties
    Better than
    95
    %
    of Dubai properties
    Better than
    94
    %
    of Dubai properties
    Better than
    94
    %
    of Dubai properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

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    Overall rating:
    8.6
    Excellent
    1,777 reviews
    Cleanliness
    8.7
    Facilities
    8.1
    Location
    8.4
    Read all reviews >
    What travelers say they love:
    The creek view club room is excellent.
    Aladin from Malaysia
    Business traveler
    More about Sheraton Dubai Creek Hotel & Towers

    More about Sheraton Dubai Creek Hotel & Towers

    Designed for both business and leisure travel, Sheraton Dubai Creek Hotel and Towers is ideally situated in Deira; one of the city's most popular locales. The hotel is not too far from the city center: just 1.0 km away, and it normally takes about 10 minutes to reach the airport. Visitors to the hotel can take pleasure in touring the city's top attractions: Consulate of Saudi Arabia, United States Consulate General, Consulate General of Kuwait.

    The facilities and services provided by Sheraton Dubai Creek Hotel and Towers ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

    The ambiance of Sheraton Dubai Creek Hotel and Towers is reflected in every guestroom. television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens are just some of the facilities that can be found throughout the property. The hotel's recreational facilities, which include fitness center, sauna, golf course (within 3 km), outdoor pool, massage are designed for escape and relaxation. When you are looking for comfortable and convenient accommodations in Dubai, make Sheraton Dubai Creek Hotel and Towers your home away from home.

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    Most talked about facilities

    Breakfast
    22 mentions
    Housekeeping
    13 mentions
    Food & Dining
    11 mentions
    Swimming Pool
    11 mentions

    What they offer

    9.2
    Exceptional

    "Excellent, we enjoyed our stay."

    EMMA

    |

    December 3, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Continental

    Restaurants on site

    Ashiana Indian Restaurant
    Cuisine:Indian
    Menu:Buffet
    Vivaldi Restaurant
    Cuisine:Italian
    Menu:Buffet
    Creekside Japanese Restaurant
    Cuisine:Japanese
    Menu:Buffet
    Chelsea Arms
    Cuisine:British
    Menu:Buffet

    Nearby restaurants

    Arabic cuisine
    Arabic cuisine
    Vista Bar and Terrace
    5.5 km Arabic, Bar, Contemporary
    The Market Place
    5.6 km Arabic, Asian, Halal
    Al Khayma at Dubai Marine Beach Resort
    6.1 km Arabic, Halal, Lebanese
    American cuisine
    American cuisine
    Burger King
    720 m American, Fast food
    Hardee's
    870 m American
    Champions Sports Bar
    1.8 km American, Bar, Pub
    Mediterranean cuisine
    Mediterranean cuisine
    Samad Al Iraqi Restaurant
    1.0 km Mediterranean, Seafood
    Baku Caspian restaurant and cafe
    3.9 km Mediterranean
    Tajin & Tanjiah
    4.3 km Mediterranean, Moroccan

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Sheraton Dubai Creek Hotel & Towers from real guests

    Overall rating
    8.6
    Excellent
    From 1777 reviews
    8.9Cleanliness
    8.8Room comfort and quality
    8.8Service
    Agoda Reviews (404)Booking.com Reviews (1369)
    Rating via Agoda8.4
    /
    10
    Cleanliness8.7
    Facilities8.1
    Location8.4
    Room comfort and quality8.3
    Service8.5
    Value for money8.1
    High score for Dubai
    Rating
    9+ Exceptional (114)
    8-9 Excellent (84)
    7-8 Very Good (71)
    6-7 Good (29)
    <6 Below Expectation (30)
    Time of the year
    Mar - May (74)
    Jun - Aug (85)
    Sep - Nov (76)
    Dec - Feb (93)
    Don't miss out!Users are booking a place in Dubai every 1 minutes on Agoda.com
    All guests (404)
    All room types
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    Show reviews that mention 

    Showing 328 verified guest comments
    12345
    8.8
    Excellent
    Yoon from Malaysia
    Couple
    Stayed 3 nights in March 2018

    Good Location And Friendly Staff But.............”

    Everything is perfect for location, friendly staff and helpful concierge. But for the services satisfaction at the restaurant is poor , the used plate were stalking at my table and the serving staff just walked past our table without noticing it and we have to ask them to clear it. Secondly, Breakfast selection choice is poor, imagine having to eat the same breakfast for 3 days continuously, a slight change in the menu would be highly appreciated. This is not what I expected from Sheraton.

    Reviewed March 18, 2018
    8.7
    Excellent
    Adil from Qatar
    Business traveler
    Stayed 2 nights in May 2013

    Excellent Stay in the Heart of Dubai”

    Perfect Location on the waterway (Dubai Creek). near the old harbour, close to shopping & resturants,

    I just love this hotel. It is in perfect location in Old Dubai. The hotel itseld is clean, rooms are perfect & well maintained. The staff is very professional & tidy. They make you feel at ease & welcomed. The hotel is located on the Dubai Creek where one can see the old dhows emptying & loading all sorts of goods. A glimpse of old Dubai that is worth seeing. A walking distant from a major shopping center (the Twin Towers). Do not miss the outstanding Iranian resturant in this shopping center called "Daniel" perfect open Buffet for about $15.00. All sort of dtores are available. A short distance farther is Gamal Abdulnasser square where all kinds of electronics are. Prices are very competitive. Nice palce to be.

    Reviewed May 27, 2013
    10.0
    Exceptional
    kausaliya from Malaysia
    Family with teens
    Stayed 2 nights in December 2011

    Lovely hotel beside the creek”

    The Best Location Ever !!

    Its the the best location ever beside the creek . The best thing i had in that hotel is the best ever Japanese Restaurant Buffet . OMG its really really nice and its the best !!! me and my family loved the food the presentation and everything there . this the the second time i m staying there. the first time it was a bit different i think now the had maybe have done some renovation its really good and the the interior of the hotel is very nice as will .. The best thing of the hotel when u have the view of the creek at night where u can see all the boats with colorful lights cursing around its really nice .I had pleasant stay there

    Reviewed May 04, 2012
    9.3
    Exceptional
    Alexandre from Indonesia
    Business traveler
    Stayed 2 nights in August 2011

    A Nice Place to stay”

    Beautiful place to stay

    There is just few incident that ruin my stay here. 1. The concierge, insist that you are using hotel taxi even though I want a regular taxi. The hotel taxi is normal car (Lexus), with meter, but the meter is double the price of normal one. And if you dont want to take this "hotel taxi" they will not bother to look one for you, and you are not allowed to wait in the hotel lobby, so you had to walk to the outer side of the hotel to hail a cab. 2. One receptionist-a male, for some reason, very rude. But this one, lets just say it, its just none to bother with the overall hotel staying experience.

    Reviewed August 31, 2011
    8.3
    Excellent
    Alexandre from Indonesia
    Business traveler
    Stayed 1 night in August 2011

    Great Hotel but a bit away from Metro Station”

    Its just a nice hotel...

    my stay is ok. the only problem is internet is a bit pricey. have to walk 700 meters to metro station (union) and (this is the worst) the bell boy/concierge are generally helpful except is i asked them to find regular taxi. hotel staff kinda encourage in the strongest way to use hotel taxi which is expensive, and if we insist to get regular taxi, i was being asked to hail it not from the front lobby, but in the street. this is in a way frustrating, especially during 43 celsius.

    Reviewed August 20, 2011
    8.0
    Excellent
    Jamie from Malaysia
    Solo traveler
    Stayed 3 nights in July 2011

    The hotel offers great value for money. ”

    The hotel offers great value for money during summmer time. Great hotel with convenience to Dubai, not far from airport, a nice view of Dubai Creek and a fantastic staff. Incredibly helpful members of the Sheraton team members

    Reviewed August 01, 2011
    10.0
    Exceptional
    philip from United Kingdom
    Couple
    Stayed 4 nights in December 2010

    lovley hotel and service with a smile”

    big and spacious
    Disapointed at having to pay for a internet conection at this quality of Hotel

    our stay at the sheraton dubai creek; i would centainly stay there again if i could. the staff are the friendliest . great food at vivaldi's, club lounge superb, easy access to taxi, laundry service first-rate, and room cleanliness fantastic. what tops it off is being welcomed by the staff; they are exemplary!

    Reviewed December 31, 2010
    8.0
    Excellent
    Fatma from Kenya
    Couple
    Deluxe Room, Guest room, 1 King, Creek view
    Stayed 2 nights in April 2019

    Very good”

    i had booked and requested for a king size bed but the 1st night thy gave me a small bed then second day the gave is the big bed.so next time we hope thy always gv us beds as per our bookings.

    Reviewed April 14, 2019
    9.2
    Exceptional
    EMMA from Philippines
    Couple
    Stayed 4 nights in November 2018

    Great location...”

    Excellent, we enjoyed our stay...

    Reviewed December 03, 2018
    6.4
    Good
    Mariam from Kuwait
    Business traveler
    Stayed 3 nights in April 2017

    Nice hotel”

    Every thing is good but the breakfast was little expensive per day 110 AED if it's not included with the room , and about the transfer we should wait at least 5 minutes until we can get a taxi , also about the saving laggege after check out.. the place that they save the bags was not save at all.

    Reviewed April 13, 2017
    10.0
    Exceptional
    Rachael from Australia
    Family with young children
    Stayed 4 nights in December 2016

    Simply wonderful”

    We were so impressed from the moment we arrived. The Junior Suit gave us access to the club room, breakfast, high tea and happy hour. Everyone was so friendly and helpful. And our room was a good size for us with two small kids.

    Reviewed December 22, 2016
    10.0
    Exceptional
    Mohamed from Singapore
    Couple
    Stayed 4 nights in December 2015

    Perfect service staff & room”

    Service staff was very polite, attentive and positive, from the cleaning staff to the counter staff and bell-hop. Very helpful and informed too. Free shuttle service was conveninent. Hotel was really walking distance from the nearest metro. Creek-facing room was very comfortable, with beautiful sunrise view. Will stay here again on my next visit to Dubai.

    Reviewed February 09, 2016
    9.7
    Exceptional
    Keith from United Kingdom
    Couple
    Stayed 3 nights in December 2015

    Up the creek with both paddles ”

    Club room creek view,meals and club lounge,staff friendlyness

    We stayed in room 1127. The room layout was very pleasing,plenty of space. Bathroom was of a very good standard,walk in shower and bath.excellent view of creek. Staff very polite and accommodating .Hotel spotless throughout. Club lounge is great with afternoon sandwiches and cakes. Very pleased with stay and would recommend to anyone visiting Dubia. It's great to get out of the hassle and bustle of downtown Dubia.

    Reviewed January 02, 2016
    9.3
    Exceptional
    Jayant from India
    Couple
    Stayed 1 night in August 2015

    Could not find a fault with this Hotel”

    Location, Room & View

    We were at this hotel only for a short duration but were really impressed by the room, food, architectural design of the hotel. The rooms are huge and have great views of the Creek and The Burj Khalifa. The bed is as comfortable as it could have been. The room had a huge bathroom with great showers. Next time when we visit Dubai, we will definitely consider this hotel again. Very minor comment on food - spread for breakfast was quite substantial but the quality of food & presentation could have been better. I would have given 5/5 for value for money if it was cheaper by US$100.

    Reviewed August 17, 2015
    10.0
    Exceptional
    Noeme from Bahrain
    Family with teens
    Stayed 3 nights in July 2015

    Superb”

    Very welcoming staff, room amenities and restaurants

    It was an awesome that we even extended our stay in the hotel. They even upgraded us to Sheraton Club Room, which is on the 10th floor. It has an amazing view of Dubai Creek. The beds are so comfortable as well as the feather pillows. I love the raindrop shower!!! One more thing, there is a Nespresso Coffee Machine in the room, my mornings have been taken care of. The staff are very welcoming and they easily recognized the guests staying in the hotel. The hotel location is just perfect because it is near to every place in Dubai and it is very near the airport. Sheraton Dubai Creek will definitely now our home in Dubai.

    Reviewed July 27, 2015
    7.3
    Very good
    Steve from Australia
    Solo traveler
    Stayed 1 night in July 2015

    Nice rooms and staff”

    Room

    Had a quick 1 night stay and the room was nice and comfortable. Room service a little average and took 30mins to get change. Staff pleasant. Bar in the hotel was a good place to retreat. Would stay again at the right price.

    Reviewed July 06, 2015
    8.3
    Excellent
    Julie from France
    Couple
    Stayed 3 nights in December 2014

    Very good value for money!”

    comfort, location

    Overall we had a nice stay at this hotel. (+): - Rooms are comfortable - food/breakfast from the restaurant are good - staff very professional - the hotel is well located (near by the shuttle boaat) and easy to find (-): (none)

    Reviewed April 11, 2015
    9.7
    Exceptional
    Sharon from United Kingdom
    Couple
    Stayed 2 nights in March 2015

    Great location, excellent hotel”

    Location, facilities, staff

    I would choose the Sheraton Dubai Creek over any of the hotels in Jumeirah based on the location. For a weekend break it offered everything we needed and it was very easy to get around by using the local abra service to cross the Creek and the Metro station is only a few minutes away. The staff are also very friendly. Would definitely stay there again.

    Reviewed March 09, 2015
    10.0
    Exceptional
    Paula from Australia
    Couple
    Stayed 3 nights in October 2014

    fantatic hotel”

    Service, location, cleansiness

    we arrived at midnight after a long fight from Europe, we were greeted with such pleasure, and were very impressed with the service and attentiveness not to mention the grandgeaur of the hotel. after traveling thru Italy and receiving terrible service, and terrible food we were so happy to come to Sheraton and finally get the service we were craving. the food was also amazing and i highly recommend this hotel to anyone, with pleasure.

    Reviewed October 27, 2014
    7.3
    Very good
    Anil from United Kingdom
    Business traveler
    Stayed 2 nights in September 2014

    Great hotel ”

    efficient staff, cleanliness of room , free internet

    A very good hotel with a good location, close to creek and good restaurants etc Staff were friendly and accommodating. Hotel provided free internet connection a definite plus. Gym facilities were good.The room was modern, had good facilities and the staff were friendly and accommodating.

    Reviewed September 23, 2014
    12345
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    Sheraton Dubai Creek Hotel & Towers
    |Excellent 8.4
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • The Dubai Mall
    • Union Metro Station is within 0.5 km