Sheraton Dubai Creek Hotel & Towers

Sheraton Dubai Creek Hotel & Towers

Baniyas Street, Deira, Dubai, United Arab Emirates
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    Sheraton Dubai Creek Hotel & Towers Reviews

    8.4
    Excellent
    /10
    (378 reviews)See what guests said
    9.2
    Exceptional

    "Excellent, we enjoyed our stay."

    EMMA

    -

    December 3, 2018

    8.6
    Excellent cleanliness
    Recommended by 100% of guests

    Things you’ll love about Sheraton Dubai Creek Hotel & Towers

    Things you'll love

    • 500 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Dubai

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • The Dubai Mall7.93 km
  • Burj Khalifa8.2 km
  • Dubai Fountains8.32 km
  • Wild Wadi Waterpark18.48 km
  • Mall of the Emirates19.6 km
  • Dolphin Bay23.76 km
  • Aquaventure Water Park24.33 km
  • Dubai Marina Walk25.86 km
  • IBN Battuta Mall31.01 km
  • Gurunanak Darbar Sikh Temple32.96 km
  • Value for money8.1
    Distance to city center1.0 km
    Location rating8.5
    Nearest airportDubai International Airport (DXB)
    Distance to airport4.6 km

    Rooms available at Sheraton Dubai Creek Hotel & Towers

    8.3
    Excellent
    Room comfort & quality
    DWTV
    DWTV
    ...
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      ROYS
      ROYS
      ...
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        CLBL
        CLBL
        ...
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          Deluxe Creek View with Breakfast
          Deluxe Creek View with Breakfast
          ...
          • Shower
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          Deluxe City View with Breakfast
          Deluxe City View with Breakfast
          ...
          • Shower
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          King
          King
          ...
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            CCBT
            CCBT
            ...
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              CKNG
              CKNG
              ...
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                Deluxe Room City View
                Deluxe Room City View
                ...
                • Non-smoking
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                DTWN
                DTWN
                ...
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                  Have a question for Sheraton Dubai Creek Hotel & Towers?

                  What people love about Sheraton Dubai Creek Hotel & Towers

                  • 9.6
                    Exceptional

                    "The staff were excellent & keen to make everything as easy & straight forward as possible."

                    Mark

                    |

                    August 15, 2016

                  • 9.6
                    Exceptional

                    "A great place to hang out, lovely rooms & facilities fir all to enjoy."

                    Mark

                    |

                    August 15, 2016

                  • 9.2
                    Exceptional

                    "Location close to airport is a pro, spacious rooms, very helpful staff, good lounge facilities"

                    Gertjan

                    |

                    February 1, 2017

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                  More about Sheraton Dubai Creek Hotel & Towers

                  More about Sheraton Dubai Creek Hotel & Towers

                  7.6
                  Very good

                  "It was clean and comfy."

                  Raed

                  |

                  September 3, 2017

                  An overview

                  Show less

                  What they offer

                  10.0
                  Exceptional

                  "Very good and clean hotel."

                  Umair

                  |

                  March 18, 2018

                  Show less

                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show less

                  What to eat nearby

                  Arabic cuisine
                  Arabic cuisine
                  Vista Bar and Terrace
                  5.5 km Arabic, Bar, Contemporary
                  The Market Place
                  5.6 km Arabic, Asian, Halal
                  Al Khayma at Dubai Marine Beach Resort
                  6.1 km Arabic, Halal, Lebanese
                  American cuisine
                  American cuisine
                  Burger King
                  720 m American, Fast food
                  Hardee's
                  870 m American
                  Champions Sports Bar
                  1.8 km American, Bar, Pub
                  Mediterranean cuisine
                  Mediterranean cuisine
                  Samad Al Iraqi Restaurant
                  1.0 km Mediterranean, Seafood
                  Baku Caspian restaurant and cafe
                  3.9 km Mediterranean
                  Tajin & Tanjiah
                  4.3 km Mediterranean, Moroccan

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show more

                  Property's guest policies

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                  Some helpful facts

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                  Reviews of Sheraton Dubai Creek Hotel & Towers from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (378)Booking.com Reviews (2233)
                  8.4
                  /
                  10
                  Cleanliness8.6
                  Facilities8.5
                  Location8.5
                  Room comfort and quality8.3
                  Service8.5
                  Value for money8.1
                  All languages
                  All guests (378)
                  All room types

                  Show reviews that mention 

                  Showing 321 verified guest comments
                  12345
                  8.0
                  Excellent
                  Fatma from Kenya
                  Couple
                  Deluxe Room, Guest room, 1 King, Creek view
                  Stayed 2 nights in April 2019

                  Very good”

                  i had booked and requested for a king size bed but the 1st night thy gave me a small bed then second day the gave is the big bed.so next time we hope thy always gv us beds as per our bookings.

                  Reviewed April 14, 2019
                  8.8
                  Excellent
                  Yoon from Malaysia
                  Couple
                  Stayed 3 nights in March 2018

                  Good Location And Friendly Staff But.............”

                  Everything is perfect for location, friendly staff and helpful concierge. But for the services satisfaction at the restaurant is poor , the used plate were stalking at my table and the serving staff just walked past our table without noticing it and we have to ask them to clear it. Secondly, Breakfast selection choice is poor, imagine having to eat the same breakfast for 3 days continuously, a slight change in the menu would be highly appreciated. This is not what I expected from Sheraton.

                  Reviewed March 18, 2018
                  8.3
                  Excellent
                  Julie from France
                  Couple
                  Stayed 3 nights in December 2014

                  Very good value for money!”

                  comfort, location

                  Overall we had a nice stay at this hotel. (+): - Rooms are comfortable - food/breakfast from the restaurant are good - staff very professional - the hotel is well located (near by the shuttle boaat) and easy to find (-): (none)

                  Reviewed April 11, 2015
                  8.7
                  Excellent
                  Adil from Qatar
                  Business traveler
                  Stayed 2 nights in May 2013

                  Excellent Stay in the Heart of Dubai”

                  Perfect Location on the waterway (Dubai Creek). near the old harbour, close to shopping & resturants,

                  I just love this hotel. It is in perfect location in Old Dubai. The hotel itseld is clean, rooms are perfect & well maintained. The staff is very professional & tidy. They make you feel at ease & welcomed. The hotel is located on the Dubai Creek where one can see the old dhows emptying & loading all sorts of goods. A glimpse of old Dubai that is worth seeing. A walking distant from a major shopping center (the Twin Towers). Do not miss the outstanding Iranian resturant in this shopping center called "Daniel" perfect open Buffet for about $15.00. All sort of dtores are available. A short distance farther is Gamal Abdulnasser square where all kinds of electronics are. Prices are very competitive. Nice palce to be.

                  Reviewed May 27, 2013
                  10.0
                  Exceptional
                  kausaliya from Malaysia
                  Family with teens
                  Stayed 2 nights in December 2011

                  Lovely hotel beside the creek”

                  The Best Location Ever !!

                  Its the the best location ever beside the creek . The best thing i had in that hotel is the best ever Japanese Restaurant Buffet . OMG its really really nice and its the best !!! me and my family loved the food the presentation and everything there . this the the second time i m staying there. the first time it was a bit different i think now the had maybe have done some renovation its really good and the the interior of the hotel is very nice as will .. The best thing of the hotel when u have the view of the creek at night where u can see all the boats with colorful lights cursing around its really nice .I had pleasant stay there

                  Reviewed May 04, 2012
                  9.3
                  Exceptional
                  Alexandre from Indonesia
                  Business traveler
                  Stayed 2 nights in August 2011

                  A Nice Place to stay”

                  Beautiful place to stay

                  There is just few incident that ruin my stay here. 1. The concierge, insist that you are using hotel taxi even though I want a regular taxi. The hotel taxi is normal car (Lexus), with meter, but the meter is double the price of normal one. And if you dont want to take this "hotel taxi" they will not bother to look one for you, and you are not allowed to wait in the hotel lobby, so you had to walk to the outer side of the hotel to hail a cab. 2. One receptionist-a male, for some reason, very rude. But this one, lets just say it, its just none to bother with the overall hotel staying experience.

                  Reviewed August 31, 2011
                  8.3
                  Excellent
                  Alexandre from Indonesia
                  Business traveler
                  Stayed 1 night in August 2011

                  Great Hotel but a bit away from Metro Station”

                  Its just a nice hotel...

                  my stay is ok. the only problem is internet is a bit pricey. have to walk 700 meters to metro station (union) and (this is the worst) the bell boy/concierge are generally helpful except is i asked them to find regular taxi. hotel staff kinda encourage in the strongest way to use hotel taxi which is expensive, and if we insist to get regular taxi, i was being asked to hail it not from the front lobby, but in the street. this is in a way frustrating, especially during 43 celsius.

                  Reviewed August 20, 2011
                  8.0
                  Excellent
                  Jamie from Malaysia
                  Solo traveler
                  Stayed 3 nights in July 2011

                  The hotel offers great value for money. ”

                  The hotel offers great value for money during summmer time. Great hotel with convenience to Dubai, not far from airport, a nice view of Dubai Creek and a fantastic staff. Incredibly helpful members of the Sheraton team members

                  Reviewed August 01, 2011
                  10.0
                  Exceptional
                  philip from United Kingdom
                  Couple
                  Stayed 4 nights in December 2010

                  lovley hotel and service with a smile”

                  big and spacious
                  Disapointed at having to pay for a internet conection at this quality of Hotel

                  our stay at the sheraton dubai creek; i would centainly stay there again if i could. the staff are the friendliest . great food at vivaldi's, club lounge superb, easy access to taxi, laundry service first-rate, and room cleanliness fantastic. what tops it off is being welcomed by the staff; they are exemplary!

                  Reviewed December 31, 2010
                  9.2
                  Exceptional
                  EMMA from Philippines
                  Couple
                  Stayed 4 nights in November 2018

                  Great location...”

                  Excellent, we enjoyed our stay...

                  Reviewed December 03, 2018
                  6.8
                  Good
                  Yimeng from Singapore
                  Business traveler
                  Stayed 3 nights in April 2018

                  Good”

                  Water pressure is very low in the morning and no water from shower after flushing the toilet. It is very frustrating that water getting lower and lower when you are in the midst of shower and still need to rush for meetings.

                  Reviewed April 25, 2018
                  10.0
                  Exceptional
                  Rachael from Australia
                  Family with young children
                  Stayed 4 nights in December 2016

                  Simply wonderful”

                  We were so impressed from the moment we arrived. The Junior Suit gave us access to the club room, breakfast, high tea and happy hour. Everyone was so friendly and helpful. And our room was a good size for us with two small kids.

                  Reviewed December 22, 2016
                  10.0
                  Exceptional
                  Mohamed from Singapore
                  Couple
                  Stayed 4 nights in December 2015

                  Perfect service staff & room”

                  Service staff was very polite, attentive and positive, from the cleaning staff to the counter staff and bell-hop. Very helpful and informed too. Free shuttle service was conveninent. Hotel was really walking distance from the nearest metro. Creek-facing room was very comfortable, with beautiful sunrise view. Will stay here again on my next visit to Dubai.

                  Reviewed February 09, 2016
                  9.7
                  Exceptional
                  Keith from United Kingdom
                  Couple
                  Stayed 3 nights in December 2015

                  Up the creek with both paddles ”

                  Club room creek view,meals and club lounge,staff friendlyness

                  We stayed in room 1127. The room layout was very pleasing,plenty of space. Bathroom was of a very good standard,walk in shower and bath.excellent view of creek. Staff very polite and accommodating .Hotel spotless throughout. Club lounge is great with afternoon sandwiches and cakes. Very pleased with stay and would recommend to anyone visiting Dubia. It's great to get out of the hassle and bustle of downtown Dubia.

                  Reviewed January 02, 2016
                  9.3
                  Exceptional
                  Jayant from India
                  Couple
                  Stayed 1 night in August 2015

                  Could not find a fault with this Hotel”

                  Location, Room & View

                  We were at this hotel only for a short duration but were really impressed by the room, food, architectural design of the hotel. The rooms are huge and have great views of the Creek and The Burj Khalifa. The bed is as comfortable as it could have been. The room had a huge bathroom with great showers. Next time when we visit Dubai, we will definitely consider this hotel again. Very minor comment on food - spread for breakfast was quite substantial but the quality of food & presentation could have been better. I would have given 5/5 for value for money if it was cheaper by US$100.

                  Reviewed August 17, 2015
                  10.0
                  Exceptional
                  Noeme from Bahrain
                  Family with teens
                  Stayed 3 nights in July 2015

                  Superb”

                  Very welcoming staff, room amenities and restaurants

                  It was an awesome that we even extended our stay in the hotel. They even upgraded us to Sheraton Club Room, which is on the 10th floor. It has an amazing view of Dubai Creek. The beds are so comfortable as well as the feather pillows. I love the raindrop shower!!! One more thing, there is a Nespresso Coffee Machine in the room, my mornings have been taken care of. The staff are very welcoming and they easily recognized the guests staying in the hotel. The hotel location is just perfect because it is near to every place in Dubai and it is very near the airport. Sheraton Dubai Creek will definitely now our home in Dubai.

                  Reviewed July 27, 2015
                  7.3
                  Very good
                  Steve from Australia
                  Solo traveler
                  Stayed 1 night in July 2015

                  Nice rooms and staff”

                  Room

                  Had a quick 1 night stay and the room was nice and comfortable. Room service a little average and took 30mins to get change. Staff pleasant. Bar in the hotel was a good place to retreat. Would stay again at the right price.

                  Reviewed July 06, 2015
                  9.7
                  Exceptional
                  Sharon from United Kingdom
                  Couple
                  Stayed 2 nights in March 2015

                  Great location, excellent hotel”

                  Location, facilities, staff

                  I would choose the Sheraton Dubai Creek over any of the hotels in Jumeirah based on the location. For a weekend break it offered everything we needed and it was very easy to get around by using the local abra service to cross the Creek and the Metro station is only a few minutes away. The staff are also very friendly. Would definitely stay there again.

                  Reviewed March 09, 2015
                  10.0
                  Exceptional
                  Paula from Australia
                  Couple
                  Stayed 3 nights in October 2014

                  fantatic hotel”

                  Service, location, cleansiness

                  we arrived at midnight after a long fight from Europe, we were greeted with such pleasure, and were very impressed with the service and attentiveness not to mention the grandgeaur of the hotel. after traveling thru Italy and receiving terrible service, and terrible food we were so happy to come to Sheraton and finally get the service we were craving. the food was also amazing and i highly recommend this hotel to anyone, with pleasure.

                  Reviewed October 27, 2014
                  7.3
                  Very good
                  Anil from United Kingdom
                  Business traveler
                  Stayed 2 nights in September 2014

                  Great hotel ”

                  efficient staff, cleanliness of room , free internet

                  A very good hotel with a good location, close to creek and good restaurants etc Staff were friendly and accommodating. Hotel provided free internet connection a definite plus. Gym facilities were good.The room was modern, had good facilities and the staff were friendly and accommodating.

                  Reviewed September 23, 2014
                  12345
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                  Sheraton Dubai Creek Hotel & Towers
                  |Excellent 8.4
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                  • Excellent location
                  • The Dubai Mall
                  • Union Metro Station is within 0.5 km