Sheraton Grand Chicago
Sheraton Grand Chicago
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 Sheraton Grand Chicago
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Lobby Sheraton Grand Chicago
Lobby
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Lobby Sheraton Grand Chicago
Lobby
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Interior view Sheraton Grand Chicago
Interior view
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Exceptional
Location
9.3
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Sheraton Grand Chicago

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 46 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.4
Value for money7.2
Location rating9.3
Nearest airportChicago Midway International Airport (MDW)
Distance to airport15.1 km
  • 770 meters to public transportation

  • 630 meters to the beach

  • Sauna

  • Air conditioning

Room choices
8.3
Excellent
Room comfort & quality
Club level, Guest room, 1 King, City view, High floor
Club level, Guest room, 1 King, City view, High floor
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 super king bed
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Club level, Guest room, 2 Double, City view, High floor
Club level, Guest room, 2 Double, City view, High floor
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
Family, Larger Guest room, 2 Double
Family, Larger Guest room, 2 Double
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 double beds and 1 sofa be...
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Club King Room
Club King Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 super king bed
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Guest room, 1 King, Water view
Guest room, 1 King, Water view
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 super king bed
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Club Double Room
Club Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 double beds
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Guest room, 2 double
Guest room, 2 double
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
1 Bedroom Junior Suite, 1 King, Sofa bed, City view
1 Bedroom Junior Suite, 1 King, Sofa bed, City view
...
  • Room size: 48 m²/517 ft²
  • Shower
  • 1 super king bed and 1 sofa...
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Guest room, 1 King
Guest room, 1 King
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Double King Size Bed
Double King Size Bed
...
  • Room size: 26 m²/280 ft²
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More about Sheraton Grand Chicago

More about Sheraton Grand Chicago

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (46)Booking.com Reviews (1627)
8.1
/
10
Cleanliness8.4
Facilities7.8
Location9.3
Room comfort and quality8.3
Service8.1
Value for money7.2
Provided by verified guests of Agoda
All languages
All guests (46)
Showing 31 verified guest comments
12
8.8
Excellent
Rui from China
Couple
Stayed 3 nights in October 2018
Great location, clean room”
location is great, easy to go tourist spots. the check in and check out takes long time. Room is very clean
Reviewed October 12, 2018
4.4
Joy from Australia
Couple
Stayed 2 nights in September 2018
Lack of attention to detail ”
Lack of attention to detail compared to other grand Sheraton’s I have stayed at. Reception staff bored and lethargic. Greeter as we walked in was lovely. No concern about our room not being cleaned when staff were on strike. Paid for a service which I worked hard to pay for which we did not get. Also no robes or slippers for room and floor carpet was definitely sticky. I asked the reception staff and she said too bad we don’t provide them.... management were great covering door when staff on strike !!!
Reviewed September 11, 2018
3.6
Hannah from United States
Couple
Stayed 2 nights in September 2018
Overpriced and outdated”
Staff members were on strike, we were not notified prior to arrival. No services were offered due to the strike. When asked if an upgrade could he offered to offset the negative experience I was offered 50 off a 536.00$ two night room, that was the size of a postage stamp. The best thing about this room was the view, I was lucky enough to get a river front room.
Reviewed September 10, 2018
8.8
Excellent
Jerry from United States
Business traveler
Stayed 2 nights in June 2018
Managing Director”
Facility was well maintained, rooms clean and current, lobby was large and inviting. Staff was near but not in the way and the bell staff was engaging and helpful. Jerry Jerry
Reviewed June 14, 2018
9.2
Exceptional
John from Canada
Couple
Stayed 3 nights in May 2018
Beautiful Hotel”
Beautiful hotel in great location, staff was friendly and accommodating. Very clean, the only con was if you aren't a SPG member they want to charge for Wi-Fi which I think is ridiculous given it is free anywhere. That policy needs to be changed. Otherwise great hotel to stay at!
Reviewed May 22, 2018
7.2
Very good
Mei from Taiwan
Business traveler
Traditional King Room
Stayed 1 night in March 2018
Good yet slightly disappointed”
Overall, a recommendable hotel but don't be surprised if the actual room rate ends up going up upon your approval when you choose to pay at the property. Was very shocked for the room rate that I paid but there was not even body wash (shower gel) provided. When I asked the housekeeper about this, she answered that was only provided to the "VIPs" but she gave it to me anyway.
Reviewed April 29, 2018
7.2
Very good
Ju from United States
Family with young children
Stayed 2 nights in September 2017
Good location, terrible pool”
The location was really nice however the pool was too dirty.
Reviewed September 10, 2017
10.0
Exceptional
finch from China
Solo traveler
Double Room with Two Double Beds - Disability Access
Stayed 1 night in May 2017
very good !!!!”
very good !!!!
Reviewed May 09, 2017
8.4
Excellent
Danica from Philippines
Family with teens
Stayed 2 nights in June 2016
Stay in Chicago was great!”
The location was good, it is near to almost all of the places we wanted to visit. We didn't need to take the cab. This place would be good for those who are up to exploring the city!
Reviewed January 14, 2017
8.0
Excellent
Asama from Thailand
Business traveler
Stayed 1 night in November 2016
Good location and convenient”
However, overall decor is a bit old
Reviewed November 22, 2016
6.0
Maria from Mexico
Couple
Stayed 2 nights in October 2016
Not very happy”
We used to live a block away from this hotel, so we knew in advance that the location was very convenient for the Chicago marathon, and it sure is. The truth is that the hotel and rooms look old and dirty, and the staff was not very helpful when we asked to have a late check out (on a Sunday when not many guests check in) because of the marathon. We would not recommend to stay here, considering the price is not cheap.
Reviewed November 10, 2016
8.8
Excellent
Nilwadee from Thailand
Business traveler
Stayed 1 night in September 2016
Location, club lounge and indour swimming pool”
Great location nice nearby with whole food market, target store, walking distance to shopping area. If u like to convenience for food and drink is good choice to get club lounge benefit. Also fitness and indoir swimming pool is great.
Reviewed September 25, 2016
8.0
Excellent
Nilwadee from Thailand
Business traveler
Stayed 2 nights in September 2016
Good location swimming pool but a bit old”
Good location safety, nice indoor swimming pool but room is quite a bit old
Reviewed September 12, 2016
9.2
Exceptional
montree from Thailand
Family with teens
Stayed 3 nights in August 2016
Location good. Room is good. However, unfortunately, i got a room with quite poor views.”
Very worth staying. On Saturday night, we can see firework from the ground floor riverside just behind the hotel.
Reviewed August 29, 2016
9.6
Exceptional
Jacqueline from Brunei Darussalam
Couple
Stayed 4 nights in March 2016
concierge desk was the best”
the guys at the concierge desk made staying at the sheraton chicago very convinenent
Reviewed April 09, 2016
7.3
Very good
saksit from United States
Family with teens
Traditional Double Room with Two Double Beds
Stayed 2 nights in July 2014
Good location”
Location
Fine
Reviewed March 22, 2015
8.3
Excellent
Gavin from Australia
Business traveler
Stayed 5 nights in April 2013
Comforatble stay”
Great location, good facilities and comfortable room
Reviewed April 28, 2013
6.3
Good
joyce from Hong Kong
Business traveler
Stayed 1 night in October 2012
Nice location and helpful reception ”
Location
I enjoyed the stay there and appreciated the help from the reception on my first day arrival. However, the hotel room is a bit old and should provide more hotel room utilities like slipper, water boiler, hair dryer. It's also better to have a cafe that serve light foods. Overall is ok.
Reviewed October 17, 2012
4.3
Janine from Australia
Solo traveler
Stayed 1 night in September 2012
Big and un personal”
Gym Average good pool great view
I had no shampoo and condoner no comb ext i got this room for gym pool and toiletries . The view was spectacular the service very average very central 15min walk from millenium park 15mins from navey peir park
Reviewed September 20, 2012
9.0
Exceptional
debra from Australia
Group
Stayed 3 nights in August 2012
great hotel, good service, bathrooms a bit small”
great position easy to walk to all land marks/site seeing
awesome shopping - we stayed over a weekend and got to see the amazing fireworks display down at navy pier
Reviewed September 06, 2012
12
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  • Exceptional location
  • Magnificent Mile
  • Grand/State Subway Station is within 0.77 km