Sheraton Grand Danang Resort
Newly built

Sheraton Grand Danang Resort

35 Truong Sa Street, Hoa Hai Ward, Hoa Hai, Da Nang, Vietnam, 550000
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    Swimming pool [outdoor] Sheraton Grand Danang Resort
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    Guest reviews

    8.3
    Excellent
    /10
    (87 reviews)See what guests said
    8.0
    Very good

    "The breakfast buffet was standard among its class of hotels."

    Richmond

    -

    September 16, 2018

    9.3
    Exceptional cleanliness
    Recommended by 83% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    11 travelers are looking at this property right now

    Book now before it's too late!

    Very good
    Location
    7.0
    See map
    Very good location
    Nearby
    Popular
  • Non Nuoc Beach640 m
  • Da Nang Goft Club900 m
  • Vina Capital Golf Course920 m
  • TY NGOC Handicrafts Sculpture Shop2.81 km
  • Tu Hung Stone Arts2.83 km
  • Xuat Anh Art and Stone Sculpture3.02 km
  • Thuy Hoa Stone Handicraft3.02 km
  • The Marble Mountains3.06 km
  • Tien Hieu Marble Handicraft Sculptures3.53 km
  • Benh Vien Phu San-Nhi Da Nang5.55 km
  • Value for money8.1
    Distance to city center12 km
    Location rating7.0
    Nearest airportDa Nang International Airport (DAD)
    Distance to airport11.6 km
    Select your room
    Deluxe Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed
    Deluxe Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed
    ...
    • Room size: 95 m²/1023 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Honeymoon Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed
    Honeymoon Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed
    ...
    • Room size: 148 m²/1593 ft²
    • Sea view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Plunge Pool, Guest room, 1 King or 2 Queen, Poolside
    Deluxe Plunge Pool, Guest room, 1 King or 2 Queen, Poolside
    ...
    • Room size: 47 m²/506 ft²
    • Pool view
    • 1 king bed or 2 queen beds
    Enter dates to see prices
    Garden Suite, 1 Bedroom Junior Suite, 1 King, Sofa bed
    Garden Suite, 1 Bedroom Junior Suite, 1 King, Sofa bed
    ...
    • Room size: 96 m²/1033 ft²
    • Garden view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Sea View, Guest room, 1 King or 2 Queen, Sea view
    Deluxe Sea View, Guest room, 1 King or 2 Queen, Sea view
    ...
    • Room size: 47 m²/506 ft²
    • Sea view
    • 1 king bed or 2 queen beds
    Enter dates to see prices
    Deluxe Pool View, Guest room, 2 Queen, Pool view, Poolside
    Deluxe Pool View, Guest room, 2 Queen, Pool view, Poolside
    ...
    • Room size: 47 m²/506 ft²
    • Pool view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Bay View, Guest room, 2 Queen, Bay view, Balcony
    Deluxe Bay View, Guest room, 2 Queen, Bay view, Balcony
    ...
    • Room size: 47 m²/506 ft²
    • Bay view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Pool View, Guest room, 1 King, Pool view, Poolside
    Deluxe Pool View, Guest room, 1 King, Pool view, Poolside
    ...
    • Room size: 47 m²/506 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Deluxe Bay View, Guest room, 1 King, Bay view, Balcony
    Deluxe Bay View, Guest room, 1 King, Bay view, Balcony
    ...
    • Room size: 47 m²/506 ft²
    • Bay view
    • 1 king bed
    Enter dates to see prices
    Family Suite, 2 Bedroom Connecting Suite, Garden view
    Family Suite, 2 Bedroom Connecting Suite, Garden view
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    • 2 king beds
    Enter dates to see prices

    What people love about the property

    • 9.6
      Exceptional

      "Maybe play music around the pool."

      Cheralyn

      |

      October 15, 2018

    • 8.0
      Very good

      "The private beach is also a nice feature, that is usually reserved for bigger establishments such as this."

      Richmond

      |

      September 16, 2018

    • 8.0
      Very good

      "The service and staff were all friendly & helpful."

      Richmond

      |

      September 16, 2018

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    More about Sheraton Grand Danang Resort

    More about Sheraton Grand Danang Resort

    8.4
    Excellent

    "The Sheraton Danang is a very beautiful property ."

    Rosanna

    |

    August 18, 2018

    An overview

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    What they offer

    8.0
    Very good

    "The property is very nice with an impressive pool."

    Pramit

    |

    October 1, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (87)Booking.com Reviews (147)
    8.3
    /
    10
    Cleanliness9.3
    Facilities8.4
    Location7.0
    Service8.8
    Value for money8.1
    Provided by verified guests of Agoda
    All languages
    All guests (87)
    All room types
    Showing 55 verified guest comments
    123
    9.6
    Exceptional
    Marjorie from Australia
    Couple
    Deluxe Sea View, Guest room, 1 King or 2 Queen, Sea view
    Stayed 3 nights in February 2019
    Excellent services ”
    Excellent services all through out specially staff at Table 88.
    Reviewed March 01, 2019
    Dear Marjorie, Thank you so much for your kind words. We are very happy to hear that you had a wonderful time in one of our outlet, Table88. We will share this comment to our team for our encouragement. Please do let us know whenever your plan bring you back to Danang again in the future. Kind regards, Sheraton Grand Danang.
    Responded March 08, 2019
    Sheraton Grand Danang Resort
    4.8
    Nhan from Vietnam
    Couple
    Deluxe Bay View, Guest room, 1 King, Bay view, Balcony
    Stayed 2 nights in December 2018
    Resort is too bad”
    Hotel guards are not friendly and have a disdain for others, making us feel uncomfortable. The hallway has a bad smell, the quality of bedding is not good
    Reviewed December 22, 2018
    Dear. Nhan, We really appreciate you taking time to share your experience with us. We understand that your stay was not satisfying as you hoped it would be. Please accept our sincere apologies. We would share your feedback with all the related departments, so we can work on it as soon as possible. Again, thank you for sharing your experience. We promise that we will show the improvements when you come back to our hotel. Sincerely, Sheraton Grand Danang Resort.
    Responded December 25, 2018
    Sheraton Grand Danang Resort
    9.6
    Exceptional
    Cheralyn from Australia
    Couple
    Stayed 8 nights in October 2018
    Lovely ”
    We loved our time at Sheraton Grand. What you have created is lovely but still have some more to go. Area of opportunity is - shuttle bus to HoiAn more often and free. - the atmosphere needs a little help; maybe play music around the pool. Make us of the BBQ area with special nights. - On arrival maybe have the guest seated with a cold drink and do the check in.
    Reviewed October 15, 2018
    Dear Cheralyn, Thanks for sharing your experience with us while at our resort. It's really nice to know that you loved your time at Sheraton Grand Danang. We always try our best to make sure that all the guests can enjoy their memorable time during the stay. Also, about the feedback you gave us, We really appreciate about it and shared with the relevant team. Right now, we offer Private BBQ service for the guests and it requires booking in advance. You can enjoy the private and romantic BBQ at the beach area or pool-side. And you can enjoy your cold welcome drinks at the reception building when you check-in. Again, we really appreciate your constructive comments and look forward to welcoming you soon in the future. Best regards, Sheraton Grand Danang Resort.
    Responded October 16, 2018
    Sheraton Grand Danang Resort
    8.0
    Excellent
    Pramit from India
    Group
    Stayed 3 nights in September 2018
    Expensive”
    The property is very nice with an impressive pool. Excellent location but too expensive. Food is average
    Reviewed October 01, 2018
    Dear Pramit, Thanks for sharing your experience with us while at our hotel. It's really nice to know that you especially enjoyed our signature pool, which is the longest 250m pool in Danang. We always try to make sure that all the guests can have the relaxable moment during their stay. We would love to welcome you again and we will ensure that the food and your stay are more memorable the second time. Thanks again for your positive feedback. Warmest regards, Sheraton Grand Danang Resort
    Responded October 02, 2018
    Sheraton Grand Danang Resort
    8.0
    Excellent
    Richmond from Canada
    Family with young children
    Stayed 3 nights in September 2018
    Nice pool”
    It may be the longest pool (?) in Vietnam (?), gotta check that. The service and staff were all friendly & helpful. The swimming pool is the centerpiece of this hotel. It spans from the beach to the lobby building, and this site is long. The kids play rooms were decent for a few hours to occupy the young ones. The breakfast buffet was standard among its class of hotels. There were some little things that proved inconvenient to some of us: broken shower head, snails and crabs crawling around the room, dead bugs in the private pool, live bugs entering our room. The private beach is also a nice feature, that is usually reserved for bigger establishments such as this.
    Reviewed September 16, 2018
    Dear Richmond, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your positive comments about our facilities, service, and signature pool which is the longest pool in Danang. We are very pleased that you enjoyed your stay at our hotel. Also, please accept our apology about the unexpected inconvenience you experienced. We are continuously working on the issue you shared, through insect control to improve the condition in the summer season. Thanks for your constructive feedback. Once again, thank you for sharing with us your experience and we are looking forward to welcoming you back for another holiday. Warmest regards, Sheraton Grand Danang Resort.
    Responded September 17, 2018
    Sheraton Grand Danang Resort
    6.4
    Good
    Yuichi from Japan
    Family with young children
    Stayed 2 nights in August 2018
    Good”
    not enough information of the Hotel. No reward for booking with agora as discount.
    Reviewed September 09, 2018
    Dear Yuichi, Thanks for staying at our hotel and taking your time to share your constructive feedback for our improvement. We do humbly apologize for the inconvenience you had during the stay. We recognize the issues you have brought to our attention and communication department is focusing on exactly these points. We will find some ways to share more information of our hotel to the guests. Thanks for feedback, and kindly let us know whenever you have plan to visit Danang city again. Warmest Regards, Sheraton Grand Danang Resort
    Responded September 12, 2018
    Sheraton Grand Danang Resort
    8.4
    Excellent
    Rosanna from Sri Lanka
    Group
    Stayed 3 nights in August 2018
    Excellent”
    The Sheraton Danang is a very beautiful property .. it has a swimming pool which is almost the length of the hotel.. however on arrival the lobby was so uncomfortable as the AIr condition was not working very well .. we had booked a Garden Suite n we were very happy to be upgraded to the honeymoon suite .. since our rooms were not ready we thought we would have a snack at the restaurant .. which was also quite warm .. food took quite a long time although the restaurant was literally empty .. our room was really awesome .. a lovely sitting room, King bed n dinning room area over looking the pool and ocean .. we felt spoilt .. however here too the air conditioning was not working very well .. after many trips by the engineering dept .. our AC was finally attended to .. services takes a long time merely because the hotel is very big .. n a very big problem the hotel faces is that the staff are very poor in communicating n understanding English .. the breakfast buffet is awesome..
    Reviewed August 18, 2018
    Dear Rosanna, Thank you for your kind words about our resort and you constructive feedback for our improvement. Please accept our sincerely apologize for the issue that happened during your stay. We already noted down your comment for attentive and personalize service. The plan to improve the AC is also under going. Kindly let us know whenever you have plan to come back to Danang city again. Warmest regards, Sheraton Grand Danang Resort.
    Responded August 29, 2018
    Sheraton Grand Danang Resort
    9.6
    Exceptional
    Khang from Australia
    Family with young children
    Stayed 3 nights in July 2018
    Fantastic facilities and staff. The resort is still new this it is very clean.”
    The facilities and the staff was fantastic, only the food available was limited. However a great place to take you family, we had decided with the Sheraton as it is one of the few places that allow both our under 12 years stayed for no charge using the existing bedding. Will Definitely return.
    Reviewed July 30, 2018
    Dear Khang, Thank you for choosing us and we learn that you and your family had a great experience during your stay. We already addressed the variety of food to our team for our continuous improvement. We expect to welcome you back to Sheraton Grand Danang Resort. Kind regards, Sheraton Grand Danang Resort.
    Responded August 06, 2018
    Sheraton Grand Danang Resort
    7.2
    Very good
    keita from China
    Couple
    Deluxe Bay View, Guest room, 1 King, Bay view, Balcony
    Stayed 2 nights in February 2019
    豪華なホテル”
    ダナン4泊5日中の2泊で利用しました。豪華なホテルで、外観、内装、部屋、プール、レストランなど全てがさすがシェラトンという感じでした。250mプールを目的に行きましたが、期待通りの大きなプールで、旅の目的がプールでゆっくりという我々には最高の時間を過ごせました。プールサイドのレストランで2回昼食を取りましたが、高級ホテルにしてはそこまで高くなく、美味しかったです。パスタで1000円ちょっとくらい?でした。ただ、ホテルの値段に比べてサービスは普通で、1回泊まれば満足という感じ。もっと安い値段で、サービスが行き届いており、満足出来るホテルは他にもあるので、1度豪華絢爛なホテルを味わいたいという方にはオススメです。あとは立地がやはり街中から離れているので、タクシー代が無駄。Grabの使用をオススメします。
    Reviewed February 07, 2019
    Dear keita, Thank you for staying and sharing your experience with us. We are happy to hear that you enjoyed the resort and all the facilities. Your comment about our service was shared to our team for further improvement. Please let us know if you have plan to go back to Danang again. Kind regards, Sheraton Grand Danang.
    Responded March 08, 2019
    Sheraton Grand Danang Resort
    7.6
    Very good
    inok from South Korea
    Solo traveler
    Deluxe Pool View, Guest room, 2 Queen, Pool view, Poolside
    Stayed 2 nights in April 2019
    시설좋고 깨끗하나...”
    신축이라 깔끔하고 깨끗하고 방도넓습니다.수영장말할것도없구요 근데 아직좀먼가 휑한느낌이에요.수영장 그늘이없어서 한낮에 좀 힘들구요.조식 가격대비 별로입니다... 한1~2년정도면 나무도많이자라서 그늘도많고 좋을것같긴해요..아직은 뭔가 조금어설픈느낌입니다. 수영장은정말좋고 수질도깨끗하고 여유롭게눈치안보고 수영할수있어서좋아요 24시간 수영가능하지만 밤늦게불이다꺼져서 무섭습니다ㅋ
    Reviewed April 07, 2019
    안녕하십니까 Inok 고객님, Sheraton Grand Danang Resort에서 정중히 인사드립니다. 먼저 고객님의 숙박 장소로 Sheraton Grand Danang Resort을 선택해 주셔서 감사드립니다. 저희 호텔이 자부하는 250미터 인피니티 풀을 이용하시면서 만족하신거 같아 매우 기쁘게 생각합니다. 고객님의 정성어린 조언과 고견은 Sheraton Grand Danang Resort을 더욱 발전할 수 있는 계기가 된다고 믿으며, 저희 Sheraton Grand Danang Resort을 향한 신뢰가 이어질 수 있도록 최선의 노력을 기울일 것을 다시한번 약속 드립니다. 다시한번 바쁘신 중에도 귀중한 시간을 내주시어 긍정적인 리뷰를 남겨주신 점 진심으로 감사합니다. 고객님께 더욱 기억에 남는 경험을 선사할 수 있는 기회가 또 다시 있기를 학수고대 하며, 고객님의 가정에 건강과 행복이 가득하길 기원합니다. LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS
    Responded April 09, 2019
    Sheraton Grand Danang Resort
    10.0
    Exceptional
    HAN from South Korea
    Couple
    Deluxe Bay View, Guest room, 1 King, Bay view, Balcony
    Stayed 1 night in March 2019
    엄청난 수영장과 전용비치 ~”
    뷰는 풀뷰가 좋고요 250m 수영장과 인피니티풀 전용비치가 장점 전용비치에는 축구장 족구장 농구 ? 공도 다 준비 되어 있고요 다만 바도가 높습니다 ㅎㅎ 거리는 미케비치에서 15분? 호이안에서 20분정도 걸리네요 5성급이니 리조트시설과 청결 숙소안 모든 부분들이 만점입니다 ~ 럭셔리해요 전 주중이용이라 그런지 한가하고 너무 좋았습니다 . 강추합니다 ..
    Reviewed April 02, 2019
    Dear Han, Thank you for staying with us at Sheraton Grand Danang. We are very happy to hear that you enjoyed the stay and all the resort's facilities here. If you need any further inquiry in the future for your plan back to Danang, please let us know. Looking forward to welcome you back at the soonest. Kind regards, Sheraton Grand Danang.
    Responded April 03, 2019
    Sheraton Grand Danang Resort
    8.0
    Excellent
    Ahyeon from South Korea
    Couple
    Deluxe Sea View, Guest room, 1 King or 2 Queen, Sea view
    Stayed 1 night in March 2019
    대부분 다 좋아요”
    일단 객실 상태 좋고요 방 정리도 나갈때마다 수시로 해줘요 그리고 수영장 진짜 최고에요. 근데 솔직히 조식은 기대 안 하는 편이 좋고, 직원들 거의 다 친절한데.. Tien이라는 직원은 싸가지 없음.. 불친절해요 이거빼고는 다 좋아요
    Reviewed March 15, 2019
    Dear Ahyeon, Thank you for staying with us and sharing your experience of your stay. We are happy to hear that you enjoyed our facilities especially the signature swimming pool. Providing the highest level of service to all our guest is always our top priority. However, this time we did not meet your expectation. We will share this feedback among our management team for future improvement. If you plan to come back to Danang in the future, please do hesitate to let us know. Kind regards, Sheraton Grand Danang.
    Responded March 18, 2019
    Sheraton Grand Danang Resort
    5.6
    lee from South Korea
    Couple
    Deluxe Sea View, Guest room, 1 King or 2 Queen, Sea view
    Stayed 3 nights in February 2019
    멀어요 아주 ㅜㅜ ”
    다낭 시내에서 170000동 정도 나오고 안에 편의점이 없어유 . 스파도 1인당 180만이네요. 그리고 친절한 직원도 많았지만 비웃는것같은 직원도 많았어요 영어를 제대로 못하다보니 한숨쉬면서 얘기하더라구요 저는 그냥 쏘쏘 했습니다 숙소안에서 할게없습니다
    Reviewed February 19, 2019
    Dear Lee, We are so sorry to hear about the situation you experienced. Please accept our sincerely apologize and we will take this as a lesson for our team in the future. If you plan to go back to Danang, please let us know so we can make it up for you. We do have also Korean speaker around the resort for now so we can communicate with you better. Kind regards, Sheraton Grand Danang.
    Responded March 08, 2019
    Sheraton Grand Danang Resort
    7.6
    Very good
    우진 from South Korea
    Couple
    Deluxe Sea View, Guest room, 1 King or 2 Queen, Sea view
    Stayed 1 night in February 2019
    처음에 예약한 오션뷰 방으로 주지 않고 더 싼 베이뷰 방으로 줌”
    체크인 전에도 물어봤는데 맞다고 해서 가보니 베이뷰로 방을 줌. 사람 간본것 같은 느낌이 들었음. 컴플레인 걸었더니 아고다 어플 상 방이 남아있는데도 오션뷰는 꽉찼다고 함. 내가 돈을 더 내고 오션뷰를 예약한건데 보상은 어떻게 해줄거냐고 따짐. 보상은 못해준다고 함. 어이가 없어서 자세히 설명했더니 6시 이후에 방을 바꿔준다고 함. 그 외 시설 및 서비스는 다 좋으나 뷰에 따라 호텔측에서 배정을 잘 못하고 있는것 같음. 그리고 전날 새벽에 예약하면 33만원 다음 날 낮에 예약하면 22만원임 참고.
    Reviewed February 17, 2019
    Dear 우진 , Greeting from Sheraton Grand Danang! Please accept our sincerely apologize for the experience you faced last visit. We do our best to provide the highest level of service to all our guest but this time we did not meet your expectation. We do share this as a lesson for our improvement. If you have plan to go back to Danang, please let us know so we can welcome you back and well prepare for you. Kind regards, Sheraton Grand Danang.
    Responded March 08, 2019
    Sheraton Grand Danang Resort
    9.6
    Exceptional
    YUJIN from South Korea
    Solo traveler
    Deluxe Bay View, Guest room, 1 King, Bay view, Balcony
    Stayed 1 night in February 2019
    위치때문에 이동이 좀 불편하지만 수영장 최고”
    오며 가며 교통비가 들고 한번 들어오면 나갔다 오기 어려운 애매한 위치지만 리조트에만 있었던거 후회할 틈 없을 정도로 좋아요! 수영장 최고!! 밤에도 놀 수 있어서 좋아요!
    Reviewed February 11, 2019
    Dear Yujin, Thank you for your kind words. Providing the highest level of customer service is our first priority and we are glad to hear that you enjoyed your stay. Kind regards, Sheraton Grand Danang.
    Responded March 08, 2019
    Sheraton Grand Danang Resort
    10.0
    Exceptional
    Misol from South Korea
    Couple
    Stayed 3 nights in October 2018
    Exceptional”
    수영장이 정말 좋았습니다.
    Reviewed January 21, 2019
    Misol 귀하, 안녕하세요 Sheraton Grand Danang Resort입니다. 먼저 귀한 시간을 내어 소중한 리뷰를 남겨주신 귀하께 진심으로 감사드립니다. 저희 호텔은 항상 모든 투숙객 여러분들의 행복하고 안전한 휴식을 위해 최선을 다해 노력하고 있습니다. 귀하꼐서 저희의 시그니처 인피니티풀에 특히 만족하셨다니 정말 기쁩니다. 쉐라톤 그랜드 다낭 리조트의 시그니처 인피니티풀은 직선거리 250m로 다낭에서 최장길이를 자랑하고 있습니다. 부디 머무신 동안 즐거운 시간 되셨길 바라며, 추후 다낭에 재방문 하실 때 꼭 다시 뵐 수 있기를 고대합니다. 진심을 담아, Sheraton Grand Danang Resort.
    Responded January 21, 2019
    Sheraton Grand Danang Resort
    8.0
    Excellent
    EUN from South Korea
    Couple
    Deluxe Plunge Pool, Guest room, 1 King or 2 Queen, Poolside
    Stayed 2 nights in January 2019
    수영장은 끝내줘요!”
    우기에 여행가서 수영장을 이용하지 못할까봐 괜히 예약한게아닌가 싶었는데 다행히도 날씨가 좋아서 너무 좋았습니다. 이용하는데 불편함은 없었고 풀런지 예약했는데 정보가 너무 없더라구요 풀런지 풀은 정말 조그매요....그냥 뷰 좋은방으로 잡으시는걸 추천합니다 저희는 방에 문제가 있어서 풀런지에서 최고층 풀뷰로 바꿔줬는데 이게 훨씬 마음에 들었습니다 직원들의 신속한 대응에 대해 감사드리며 마음 상할수 있는 상황에서 대처를 잘해주어 만족스럽습니다 가는 날까지 신경써줘서 너무 좋았습니다. 괜히 비싼값하는게 아니더라구요 조식도 깔끔하고 좋고 시설도 좋고 리조트가 너무 넓어서 다리아픕니다? 하루종일 호캉스 즐기기엔 너무 좋았습니다
    Reviewed January 15, 2019
    EUN 귀하, 안녕하세요 쉐라톤 그랜드 다낭 리조트입니다. 먼저 귀한 시간을 내어 소중한 리뷰를 남겨주신 점에 진심으로 감사드립니다. 저희 호텔은 항상 모든 투숙객들의 행복하고 안전한 휴식을 위해 최선을 다해 노력하고 있습니다. 귀하께서 저희 직원들의 서비스와 시설에 특히 만족하셨다니 정말 다행입니다. 부디 머무신 동안 즐거운 추억 많이 만드셨길 바라며, 추후 다낭에 재방문 하실 때 꼭 다시 뵐 수 있기를 고대합니다. 2019년 새해 복 많이 받으시고 항상 건강하십시오. 진심을 담아, Sheraton Grand Danang Resort.
    Responded January 16, 2019
    Sheraton Grand Danang Resort
    5.6
    Seunghwan from South Korea
    Couple
    Deluxe Pool View, Guest room, 1 King, Pool view, Poolside
    Stayed 4 nights in December 2018
    쉐라톤 솔직후기”
    숙소에서 할 수 있는게 많이 없습니다. 비가 와서 수영도 힘들고, 조식도 그냥 그래요. 가격대비 효율성은 별로라고 생각합니다. 장점은 호이안이랑 다낭이랑 중간지점입니다.
    Reviewed January 03, 2019
    Seunghwan 귀하, 안녕하세요 Sheraton Grand Danang Resort입니다. 먼저 귀한 시간을 내어 소중한 리뷰를 남겨주셔서 정말 감사드립니다. 저희 호텔은 항상 모든 투숙객들의 행복하고 안전한 휴식을 위해 최선을 다해 노력하고 있습니다. 다낭은 현재 우기 시즌으로, 강하지 않은 비가 자주 내리며 기온이 비교적 선선한 시기입니다. 쉐라톤 그랜드 다낭에서는 이러한 다낭의 날씨를 고려하여 다양한 실내 행사를 계획 중에 있으며, 호텔 내 레스토랑과 바에서도 프로모션 등을 진행하고 있으니 이용에 문의가 있으시면 언제든 주저치 마시고 저희 스탭들에 문의해 주시기 바랍니다. 다시 한번 귀하의 건설적인 피드백에 감사드리며, 추후 다낭에 재방문 하실 때 꼭 다시 뵐 수 있기를 바랍니다. 진심을 담아, Sheraton Grand Danang Resort.
    Responded January 04, 2019
    Sheraton Grand Danang Resort
    10.0
    Exceptional
    kyungeun from South Korea
    Couple
    Deluxe Pool View, Guest room, 1 King, Pool view, Poolside
    Stayed 1 night in December 2018
    제일 최고였습니다”
    호캉스 재대로 할수있어요 직원들 체크인 할때 방안으로 다 따라오셔서 설명 다 해주시구요 서비스,시설 젤 최상이였습니다 수영장역시 최고로 좋았구요 다음에 꼭 한번 더 갈껍니다
    Reviewed December 26, 2018
    kyungeun 귀하, 안녕하세요 Sheraton Grand Danang Resort입니다. 먼저 귀한 시간을 내어 소중한 리뷰를 남겨주신 점에 감사드립니다. 저희 호텔은 모든 투숙객들의 행복하고 안전한 휴식을 위해 항상 최선을 다해 노력하고 있습니다. 귀하게서 저희 직원들의 서비스와 시설에 만족하셨다니 정말 다행입니다. 쉐라톤 그랜드 다낭의 수영장은 250m 인피니티풀로, 다낭에서는 최장 길이를 자랑하고 있습니다. 부디 저희와 머무시는 동안 행복한 추억 많이 만드셨기 바라며, 추후 다낭에 재방문 하실 때 꼭 다시 뵐 수 있기를 고대합니다. 다시 한번 귀하의 긍정적인 리뷰에 감사드립니다. kyungeun님의 건강과 행복을 바라며, Sheraton Grand Danang Resort.
    Responded December 27, 2018
    Sheraton Grand Danang Resort
    3.2
    HYEYOUNG from South Korea
    Family with young children
    Stayed 4 nights in September 2018
    가족이용객인데 많이 추천하진 않아요.”
    수영장은 정말 좋습니다. 그러나 화장실 변기에서 냄새가 올라오고 줄서서 카트를 기다리는데도 체크인하는 손님이 먼저라며 앞질러 버리더라고요... 줄서있는데 그런게 어디있냐고 항의했지만 소용없었고 나중에 프론트에서 항의를 따로 했습니다. 기분이 매우 안좋았어요.. 오픈한지 얼마 안되서 어수선하고 수영장 바닥에는 여러가지가 굴러다닙니다. 넓으니 청소하기가 힘들겠죠... 오픈한지 얼마 안되서 그런지 좀 안정화 되면 가는게 좋을듯 싶어요..
    Reviewed December 26, 2018
    HYEYOUNG 귀하, 안녕하십니까 Sheraton Grand Danang Resort입니다. 먼저 귀한 시간을 내어 소중한 리뷰를 남겨 주신 점에 진심으로 감사드립니다. 쉐라톤 그랜드 다낭 리조트는 모든 투숙객 여러분들의 행복하고 안전한 휴식을 위해 항상 최선을 다해 노력하고 있습니다. 그럼에도 불구하고 발생한 불편 사항에 대해, 전 직원들을 대표해 고개숙여 사과드립니다. 귀하께서 공유해 주신 내용들은 관련 팀들과 공유되었으며 최대한 빠른 시일 내에 개선방안을 마련하려 노력하고 있습니다. 화장실 냄새건은 내부 팬의 작동에 문제가 있는지 조사를 시작하였고, 수영장의 청소는 정규 3일 시행과 더불어 2019년부터 3대의 자동 클리닝 로봇을 24시간 가동할 예정임을 알려드립니다. 마지막으로, 버기카 서비스는 선착순으로 제공해드리는 것이 일반 규정이며 해당 사항이 지켜지지 않아 불편을 겪으신 것 같습니다. 다음과 같은 일이 두번 다시 발생하는 일이 없도록 현재 2대의 버기카를 추가 도입하는 과정중에 있으며, 이에 다시 한번 진심으로 사과드립니다. 추후 다낭에 재방문 하실때 꼭 저희의 발전한 모습을 보여드릴 수 있기를 고대합니다. 진심을 담아, Shearaton Grand Danang Resort.
    Responded December 27, 2018
    Sheraton Grand Danang Resort
    123
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    Sheraton Grand Danang Resort
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    • Very good location
    • The Marble Mountains