Sheraton Grand Hiroshima Hotel

12-1 Wakakusa-cho, Higashi-ku, Hiroshima, Hiroshima, Japan, 732-0053 - See map
4.5-star Hotel
Free Wi-Fi
9.2
Exceptional
/10
(623 reviews)See what guests said
Housekeeping24
View15
Breakfast12
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Sheraton Grand Hiroshima Hotel

"It’s the best stay ever in Japan, great value great location, great people, great city with remarkable history."

Edlina - February 9, 2019

 Sheraton Grand Hiroshima Hotel
Lobby Sheraton Grand Hiroshima Hotel
Interior view Sheraton Grand Hiroshima Hotel
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Popular landmarks
Shukkei-en Garden 930 m
Okonomimura 1.6 km
Hiroshima Castle 1.76 km
Atomic Bomb Dome 2.21 km
Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims 2.29 km
Children's Peace Monument 2.3 km
Hiroshima Peace Memorial Museum 2.34 km
The Cenotaph 2.35 km
Peace Bell 2.38 km
Hiroshima Peace Memorial Park 2.38 km
Nearby landmarks
Ekie 60 m
JR Hiroshima Tourist Information Center 110 m
Tourist Information Office - North Exit 120 m
Asa Statue 130 m
Hiroshima Train Station 150 m
Hiroshima Shinkansen Meitengai 170 m
Nisikidō 200 m
Hiroshima Meipuru-pu 200 m
Tourist Information Office - South Exit 220 m
Asse 260 m
9.6

Exceptional

Location rating score

1.01 kilometers from city center
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Property highlightsRead all 623 reviews
Exceptional comfort
9.6 room quality and comfort
Exceptional cleanliness
9.5 rating for cleanliness
Exceptional service
9.3 rating for service
Exceptional reputation
Recommended by 92% of guests

Worked out great.

Linda | January 1, 2020

Clean room.

Linda | January 1, 2020

  • 110 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Hiroshima every 4 minutes on Agoda.com
Value for money8.8
Distance to city center1.0KM
Location rating9.6
Nearest airportIwakuni Kintaikyo Airport (IWK)
Distance to airport34.7 km

Rooms available at Sheraton Grand Hiroshima Hotel

9.6
Exceptional
Room comfort & quality
Club Suite King Room, Club level, 1 Bedroom Executive Suite
Club Suite King Room, Club level, 1 Bedroom Executive Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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Club Corner Suite Room, Club level, 2 Queen, City view
Club Corner Suite Room, Club level, 2 Queen, City view
...
  • Room size: 80 m²/861 ft²
  • City view
  • 2 queen beds
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Deluxe Corner Twin Room, Guest room, 2 Double, City view
Deluxe Corner Twin Room, Guest room, 2 Double, City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
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Deluxe Twin Room, Guest room, 2 Double, City view
Deluxe Twin Room, Guest room, 2 Double, City view
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 double beds
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Deluxe Corner King Room, Guest room, 1 King, City view
Deluxe Corner King Room, Guest room, 1 King, City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Club Twin Room, Club level, Guest room, 2 Double, City view
Club Twin Room, Club level, Guest room, 2 Double, City view
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe King Room, Guest room, 1 King, City view
Deluxe King Room, Guest room, 1 King, City view
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Corner 1 King Room, Club level, 1 King, City View view
Club Corner 1 King Room, Club level, 1 King, City View view
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club King Room, Club level, Guest room, 1 King, City view
Club King Room, Club level, Guest room, 1 King, City view
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room, King or Double
Guest room, King or Double
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 double beds and 1 king be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sheraton Grand Hiroshima Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Grand Hiroshima Hotel?

Sheraton Grand Hiroshima Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1370 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton Grand Hiroshima Hotel has a car park that's close to the hotel. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Hiroshima with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Sheraton Grand Hiroshima Hotel?

Sheraton Grand Hiroshima Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Sheraton Grand Hiroshima Hotel

  • 8.4
    Excellent
    Location

    "Best location for those travelling via Shinkansen Proximity is good especially in rainy weather."

    ching C.

    |

    December 28, 2019

  • 8.4
    Excellent
    Location

    "Excellent location just above the train station with access to free tourist bus with JR pass."

    Foong Y.

    |

    May 14, 2018

  • 9.6
    Exceptional
    Location

    "Well renovated rooms with excellent facilities and convenient location."

    Muthu S.

    |

    June 1, 2018

Property ranking|Compared to 475 Hiroshima properties
See all rankings
Location score
9.6/10
Room comfort score
9.6/10
Room size
50 sqm.
Cleanliness score
9.5/10
Better than
99
%
of Hiroshima properties
Better than
99
%
of Hiroshima properties
Bigger than
98
%
of Hiroshima properties
Better than
97
%
of Hiroshima properties
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Overall rating:
9.2
Exceptional
623 reviews
Cleanliness
9.5
Facilities
9.0
Location
9.6
Read all reviews >
What travelers say they love:
I want to mention the staffs who looked so happy to greet us...
Andi A. from Indonesia
Couple
More about Sheraton Grand Hiroshima Hotel

More about Sheraton Grand Hiroshima Hotel

Ideal for fun and relaxation, Sheraton Grand Hiroshima Hotel is located in the Higashi Ward area of Hiroshima. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Hiroshima Shinkansen Meitengai, Asse, Yale Yale A-kan are just some of the attractions available to visitors.

Offering hotel guests superior services and a broad range of amenities, Sheraton Grand Hiroshima Hotel is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include 24-hour room service, free Wi-Fi in all rooms, chapel, daily housekeeping, wheelchair accessible.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air conditioning, heating, desk, mini bar to please the most discerning guest. The hotel offers fantastic facilities, including hot tub, fitness center, sauna, indoor pool, spa, to help you unwind after an action-packed day in the city. Enjoy unparalleled services and a truly prestigious address at the Sheraton Grand Hiroshima Hotel.

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Most talked about facilities

Breakfast
23 mentions
Housekeeping
19 mentions
Swimming Pool
12 mentions
Internet
5 mentions

What they offer

10.0
Exceptional

"Had a room on the highest floor with gorgeous views on the c..."

Raphael

|

September 22, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

ブッフェレストラン「ブリッジ」
Cuisine:European, International
Menu:A-la-carte
日本食「雅庭」
Cuisine:Japanese, Sushi

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Sheraton Grand Hiroshima Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (623)Booking.com Reviews (991)
9.2
/
10
Exceptional
Cleanliness9.5
Facilities9.0
Location9.6
Room comfort and quality9.6
Service9.3
Value for money8.8
High score for Hiroshima
Rating
9+ Exceptional (214)
8-9 Excellent (81)
7-8 Very Good (29)
6-7 Good (4)
<6 Below Expectation (6)
Time of the year
Mar - May (103)
Jun - Aug (76)
Sep - Nov (68)
Dec - Feb (87)
Don't miss out!Users are booking a place in Hiroshima every 4 minutes on Agoda.com
All guests (623)
All room types
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Show reviews that mention 

Showing 334 verified guest comments
12345
9.3
Exceptional
Timothy from Australia
Couple
Stayed 1 night in January 2013

Fantastic Location and JUMBO rooms”

Location Location Location, Service with a smile.

We stayed in Hiroshima for one night in January 2013, and used this hotel as a base to see the nearby Miyajima island, and The A-Bomb dome. The hotel is very conveniently located right next to the Hiroshima JR station, which made it very easy to get to with our heavy bags. The rooms were VERY large, and the Sheraton Sleeper bed was super comfy. The bathroom was modern and new. We ate buffet breakfast at the hotel, but for 2000 yen I think that you would be able to get better from local bakeries.

Reviewed February 02, 2013
9.7
Exceptional
Hana from United States
Family with young children
Stayed 1 night in February 2015

Fantastic hotel, convenient location”

comfortable beds, large room, excellent service

This is really a top-notch place, and the price (on Agoda) made it a great value as well. The hotel is conveniently located next to the train station, and the sight-seeing bus leaves from close-by. Staff are helpful and friendly. The beds are extremely comfortable, the decor was modern and elegant, and the room was extremely big by Japanese standards. Of all the hotels we stayed during our 1-week trip to Japan, this was definitely the nicest. I highly recommend the Sheraton if you're staying in Hiroshima.

Reviewed February 20, 2015
10.0
Exceptional
CHOO from Singapore
Couple
Stayed 3 nights in June 2016

Comfort in Hiroshima”

Great location - next to the station. The ongoing renovation of the Hiroshima station makes it a little confusing to find. As with the Starwood brand, expect the Sheraton experience in Japan. English speaking staff, happy hour drinks and nibbles, a gym, breakfast buffet and wonderful dining choices with additional guest discounts! The room is sizeable by Japan standards and has great bedding and pillows! The location makes it easy to hop onto the tram #2/6 to get to the Peace Park and Miyajima - two must dos in Hiroshima.

Reviewed June 14, 2016
9.0
Exceptional
Chee from Malaysia
Family with young children
Stayed 1 night in June 2014

Luxury and good location”

Luxury, good location and convenient

Sheraton Hiroshima is located right besides the Shinkansen (bullet train) station and it is quite convenient to get there. The hotel is a 5-star hotel and the room is quite spacious and luxurious. Personally I felt it is worth the money we paid for the room. Besides the hotel, there are quite a no of shopping centres and good restaurant around. Also, we took the JR bus (with the JR Pass is free of charge) to go around the tourist attractions and the pick-up point is right outside the hotel.

Reviewed July 02, 2014
9.3
Exceptional
Marshall from Australia
Couple
Stayed 2 nights in October 2013

Modern hotel in good location”

Room size & decor, friendly, efficient staff, good location

One of the best hotels we've stayed at in the past few years. The 17th floor room was very modern, spacious with quality fixtures & fittings & a great view over Hiroshima to the surrounding hills. We liked the bathroom layout with its separate bath/shower room, toilet & handbasin/mirror areas. Every staff member we dealt with was friendly, efficient & fluent in English. My only(minor) gripe about the hotel is the 1,050 Yen per 24 hour charge for in-room Wi-fi, although free Wi-fi is available in the Lobby on Level 6. As we arrived & departed Hiroshima by rail, the hotel's location alongside the Hiroshima Railway Station was especially convenient. We would recommend the hotel to other travellers & would happily stay there again.

Reviewed October 15, 2013
10.0
Exceptional
Jessica from Australia
Couple
Stayed 2 nights in October 2017

Fabulous Stay - highly reccomended!”

This was our favourite hotel during our 3 week holiday in Japan - we loved it over Hilton Shinjuku and Hyatt Regency Shinjuku. We stayed in the king room with view and it was magnificent. The room was spacious, functional and nicely decorated. I couldn't find a fault. The hotel also connects to Hiroshima Station via a newly built bridge that can be accessed from L2 of the hotel. And you can also easily access the JR Loop Bus on G floor - which takes you to Atomic Dome site and other places of interest in Hiroshima (covered under JR Pass). Everything was on-point from service to the amenities. I wish hotels were more like this in Japan in terms of the room size and comfort. I would gladly stay here again if i visit Hiroshima.

Reviewed October 16, 2017
9.2
Exceptional
David from Australia
Couple
Stayed 2 nights in January 2017

A Beautiful Hotel”

We spent two days at this property and loved it. It started off with a short walk from the Shinkansen - we had disembarked at Hiroshima station, where the local guides offered to walk us to the hotel. We thought that was incredibly generous (it was) ... but it indicates how close by this hotel is to the station. And we took full advantage of that during our stay. Our room was bright, modern and well maintained - on the 11th floor, it had a fairly industrial view across the taxi rank towards town, which transformed at night with the city lights. It was all very nice. The room was very spacious with the sink for the bathroom & toilet being in room (rather than in the bathroom) ... so this probably added to the feeling of space. There is a cafe downstairs that we enjoyed a late night coffee & cake with our friends (they also had breakfast there in the morning) ... and the lift from the lobby down to level 2 allows a very easy connection to the train station. In addition, the taxi rank on Level 1 meant that transport was never far away. The internet service in the room was fast and included in the rate, and the concierge did a great job of recommending a teppanyaki restaurant and organising our booking. We'd love to stay here again when we are back in Hiroshima.

Reviewed January 16, 2017
9.6
Exceptional
Jake from United States
Couple
Stayed 3 nights in November 2016

Beautiful, perfect location, English-speaking staff, connected to JR Shinkansen station, HUGE rooms!”

Pros: English speaking staff, large windows, (corner room amazing view), large beds, HUGE room size (even by American standards), Japanese-style separate shower/tub combo which was absolutely fantastic, easy access to hotel since it's connected to JR Shinkansen station, which is connected to the Hiroshima streetcar lines that will take you all over the city (direct to Atomic Dome and museum), smoking area right outside lobby (if that is something that appeals to you), smoking or non-smoking rooms available, room price very affordable, breakfast buffet available every morning for approx $25 (Japanese and western-style food), happy hour bar located in lobby and another upstairs, amazing Japanese restaurant on 6th floor, extremely clean and overall a fabulous hotel. Con: the restaurants are fairly pricey, (although delicious). If you just want to have late-night snacks, walk the 300 feet to the JR station and go to one of the 7-Elevens located inside. Otherwise perfect for Westerners!

Reviewed November 18, 2016
10.0
Exceptional
Jeffrey from Japan
Couple
Stayed 1 night in August 2018

We found the staff to be the best we have ever experienced. Genuine and attentive, Chiaki was fanta!”

We would recommend the Sheraton Grand for anybody staying in Hiroshima. The staff is absolutely first rate. The restaurant is limited but the H station has plenty of great options.

Reviewed August 07, 2018
9.3
Exceptional
Wing from Australia
Family with young children
Stayed 2 nights in July 2013

great location”

very good location, friendly staff, and comfortable room

Stayed at Sheraton Hiroshima Hotel for 3 nights. The hotel is only a few steps away from Hiroshima JR and tram station, make sightseeing or getting around extremely easy. Room is spacious and very comfortable.

Reviewed September 05, 2013
9.7
Exceptional
RYAN from Philippines
Business traveler
Stayed 1 night in March 2015

Excellent hotel near Hiroshima Station”

perfect location, roomy room, everything

My overnight stay in Sheraton Hiroshima was just as I hoped for and more. Room was very spacious with a nice view of the city and the train station. Proximity to the train and tram station made it soooo convenient to travel to/from downtown and to/from Miyajima. I didn't try the food here as I elected to check out the local delicacies but I'm sure the selection would have been excellent as well from what I saw of the buffet spread.

Reviewed March 18, 2015
9.6
Exceptional
Patricia from Australia
Family with teens
Stayed 2 nights in March 2017

Favourite hotel in Hiroshima”

This is my second time staying in this hotel and I would still stay here again the next time I come to Hiroshima. Location is great, right by the Hiroshima station, the room is nice and comfortable and we have a great view of Hiroshima from our room. The best part has to be the beds, they're super comfortable. Breakfast is pretty good with a wide range of selection. Overall a convenient and nice hotel to stay in Hiroshima.

Reviewed June 30, 2017
9.7
Exceptional
Anthony from Australia
Solo traveler
Stayed 1 night in May 2013

Great hotel!”

Location, comfort, good staff

The Sheraton hotel in Hiroshima is great. Its situated right neat the shinkansen station so its very easy to find. The staff are great & Helpful. The rooms are one of the best that i have ever stayed in with a great view & I would definitley stay there again.

Reviewed July 23, 2013
10.0
Exceptional
joyce from Canada
Family with teens
Stayed 1 night in October 2015

Fantastic stay at the Sheraton ”

Beautiful big room, super location, and friendly staff

This was one of my absolute favourite hotel stays. My husband, our son and I enjoyed the ease of visiting both Hiroshima and Miyajima island from this location. We would recommend the Sheraton highly. Our son really loved his king room as well.

Reviewed October 22, 2015
10.0
Exceptional
Thomas from Germany
Couple
Stayed 2 nights in July 2016

Best stay (out of 7 hotels) on a 16 days vacation in Japan”

The hotel was definitely the best of all accommodations during our stay in Japan. (I know what I'm talking about, since I worked for ages in hotel management) Perfect location, especially for travelling with JR, it is easy to go by streetcar around Hiroshima. Breakfast was by far the best of all breakfast buffets we had on the trip. The hotel is really up to international standard and not just the Japanese. Room was big (corner room) and clean. Will definitely return, if I'm again in Hiroshima. Thumbs up.

Reviewed August 10, 2016
8.0
Excellent
Mark from Australia
Couple
Stayed 2 nights in September 2018

Perfect Location”

Perfect location for discovering Hiroshima especially while accessing public transport to and from your sightseeing destinations. If I was to return to Hiroshima the Sheraton Grand Hotel would be where we'd be staying. The room was large, clean and the bed was so comfortable.

Reviewed October 06, 2018
9.3
Exceptional
Sonya from United Kingdom
Solo traveler
Stayed 3 nights in March 2014

Excellent location, next to the train station.”

Quiet, very clean and extremely comfortable.

Possibly the most comfortable beds I ever had the pleasure of sleeping in! This is lovely, modern hotel with great facilities and a fantastic atmosphere. It's next door to the train station so has excellent transport links. If you're staying in Hiroshima for a few days this is an ideal location as the trams, buses and trains are right on your doorstep and extremely easy to use. Take a day trip to Miyajima while you're in Hiroshima. A beautiful island with lots of hills to wander in and little shops to pop into. Watch out for the local deer at lunch times, they're not shy at trying to grab a quick snack from tourists.

Reviewed April 21, 2014
9.7
Exceptional
How from Singapore
Family with teens
Stayed 1 night in December 2015

Review on Sheraton at Hiroshima”

Very clean, well maintained and located at very convenient location.

The staffs are very helpful. In fact, one of the early mornings during my stay. I called the guest service for assistance to look for a doctor as my Wife was coughing badly. The counter provide very helpful information. I will come back to Sheraton again if I visit Hiroshima in my next trip.

Reviewed December 20, 2015
9.6
Exceptional
Nicola from United Kingdom
Couple
Stayed 2 nights in September 2017

Wonderful hotel perfectly situated. ”

Great hotel - perfectly situated outside Hiroshima station. Rooms are spacious and accessoried to accommodate all your needs. Impeccable clean with great service from the staff. The restaurant buffet breakfast and lunch is amazing with such a variety of choice to suit any pallet. Only criticism would be the pool and gym are not inclusive in the room price and additional payments are required to use these.

Reviewed October 01, 2017
9.6
Exceptional
Ram from Australia
Couple
Deluxe King Room, Guest room, 1 King, City view
Stayed 1 night in April 2019

Great location”

Right next to Hiroshima train station and close to the bus station too. All sights in Hiroshima easily accessible. Breakfast was ok. Rooms were of Sheraton standard.

Reviewed May 07, 2019
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  • Exceptional location
  • Shukkei-en Garden
  • Hiroshima Train Station is within 0.15 km
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