Sheraton Grand Hotel, Dubai
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Sheraton Grand Hotel, Dubai

3 Sheikh Zayed Road, Sheikh Zayed Road, Dubai, United Arab Emirates
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 Sheraton Grand Hotel, Dubai
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     Sheraton Grand Hotel, Dubai

    Guest reviews

    8.5
    Excellent
    /10
    (85 reviews)See what guests said
    9.2
    Exceptional

    "Visited on business and stayed for 3 nights, which were trul..."

    Jerome

    -

    June 25, 2018

    8.9
    Excellent cleanliness
    Recommended by 92% of guests

    Property highlights

    Things you'll love

    • 460 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.6
    See map
    Excellent location - 1.41 kilometers from city center
    Nearby
    Popular
  • Consulate General of Japan240 m
  • Consulate General of Italy280 m
  • Consulate General of Switzerland290 m
  • Arabic Language Centre310 m
  • Bur Dubai Police Station360 m
  • World Trade Center Metro Station460 m
  • Dubai World Trade Center480 m
  • Dubai International Convention Center570 m
  • Dubai Exhibition Centre620 m
  • Al Dhiyafah center630 m
  • This property is in high demand!

    Last booked 5 hours ago

    Value for money8.1
    Distance to city center6 km
    Location rating8.6
    Nearest airportDubai International Airport (DXB)
    Distance to airport8.3 km
    Select your room
    8.8
    Excellent
    Room comfort & quality
    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 78 m²/840 ft²
    • Non-smoking
    • 1 super king bed
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 120 m²/1292 ft²
    • Non-smoking
    • 1 super king bed
    Enter dates to see prices
    Three Bedroom Apartment, 3 Bedroom Apartment, Skyline view
    Three Bedroom Apartment, 3 Bedroom Apartment, Skyline view
    ...
    • Non-smoking
    • Separate shower/bathtub
    • 1 super king bed
    Enter dates to see prices
    One Bedroom Apartment, 1 Bedroom Apartment, 1 King
    One Bedroom Apartment, 1 Bedroom Apartment, 1 King
    ...
    • Non-smoking
    • Separate shower/bathtub
    • 1 super king bed
    Enter dates to see prices
    Two Bedroom Apartment, 2 Bedroom Apartment, Skyline view
    Two Bedroom Apartment, 2 Bedroom Apartment, Skyline view
    ...
    • Non-smoking
    • Separate shower/bathtub
    • 1 super king bed
    Enter dates to see prices
    Deluxe 1 Bedroom Apartment View
    Deluxe 1 Bedroom Apartment View
    ...
    • Non-smoking
    Enter dates to see prices
    Presidential Suite with Lounge Access and Skyline View
    Presidential Suite with Lounge Access and Skyline View
    ...
      Enter dates to see prices
      Club double with lounge access and skyline view king bed
      Club double with lounge access and skyline view king bed
      ...
      • Non-smoking
      Enter dates to see prices
      Executive Suite, Club lounge access, 1 King, Skyline view
      Executive Suite, Club lounge access, 1 King, Skyline view
      ...
      • Separate shower/bathtub
      • 1 super king bed
      Enter dates to see prices
      Presidential Suite with Lounge Access and Skyline View
      Presidential Suite with Lounge Access and Skyline View
      ...
      • Non-smoking
      Enter dates to see prices
      Have a question for Sheraton Grand Hotel, Dubai?

      What people love about the property

      • 9.6
        Exceptional

        "Not far from the World Trade Centre, a very enjoyable stay many thanks again!"

        Jerome

        |

        January 23, 2018

      • 8.4
        Excellent

        "Very nice & clean, excellent staff and best location!"

        Sabin

        |

        September 22, 2016

      • 8.3
        Excellent

        "Good facilities and services"

        OU C.

        |

        April 5, 2016

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      More about Sheraton Grand Hotel, Dubai

      More about Sheraton Grand Hotel, Dubai

      9.2
      Exceptional

      "I have experience in retail and customer services for over 1..."

      Jerome

      |

      June 25, 2018

      An overview

      Show less

      What they offer

      9.2
      Exceptional

      "Great service from door staff - kitchen staff."

      Jerome

      |

      June 25, 2018

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Arabic cuisine
      Arabic cuisine
      Al Khayma at Dubai Marine Beach Resort
      2.6 km Arabic, Halal, Lebanese
      The Market Place
      3.5 km Arabic, Asian, Halal
      Nine7One
      5.4 km Arabic, Asian, Gluten Free
      American cuisine
      American cuisine
      The Sum Of Us
      70 m American, Australian, Cafe
      The Black Lion
      100 m American, Bar, British
      Purobeach Urban Oasis Dubai
      490 m American, Bar, European
      Mediterranean cuisine
      Mediterranean cuisine
      Baku Caspian restaurant and cafe
      2.5 km Mediterranean
      The Kana Cafe
      4.4 km Mediterranean
      Samad Al Iraqi Restaurant
      5.5 km Mediterranean, Seafood

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Real reviews from real guests

      Agoda Reviews (85)Booking.com Reviews (1384)
      8.5
      /
      10
      Cleanliness8.9
      Facilities8.5
      Location8.6
      Room comfort and quality8.8
      Service8.6
      Value for money8.1
      Provided by verified guests of Agoda
      All languages
      All guests (85)
      Showing 36 verified guest comments
      12
      7.6
      Very good
      Eugene
      Couple
      Deluxe Room, Guest room, King, City view
      Stayed 2 nights in May 2019
      Great Hotel but Standard rooms small for two people and bags. ”
      This is a great hotel with excellent staff and location but if you have more then one person in a room and bags it can be a little small. I’m sure that there are bigger room available for more money of course. Dubai has so many great hotels in this area I would suggest do a little homework before booking if you would like a larger room.
      Reviewed May 05, 2019
      6.0
      EMTINAN from Bahrain
      Group
      Deluxe Room, Guest room, King, City view
      Stayed 2 nights in April 2019
      Above average”
      The Room wasn’t ready upon arrival and the receptionists weren’t helpful at all
      Reviewed April 28, 2019
      10.0
      Exceptional
      Emma from United Kingdom
      Couple
      Deluxe Room, Guest room, King, City view
      Stayed 1 night in April 2019
      Fantastic!!!”
      We stayed in the King Delixe Suite it is absolutely fabulous! Service has been exceptional, the interior design was very contemporary and sleek. Fantastically comfortable bed and lots of space. We had the club lounge access which has been great, I would suggest they have some more Plain salads at lunch and dinner. Pool is very good and gym has awesome view over the city. We’ve loved it here will certainly return! Thankyou for having us!
      Reviewed April 09, 2019
      10.0
      Exceptional
      reo from Indonesia
      Business traveler
      Deluxe Room, Guest room, King, City view
      Stayed 8 nights in March 2019
      Very nice hotel”
      Location to dubai world trade center is 10minutes walk. The food is very good. Room is clean and big.
      Reviewed March 29, 2019
      10.0
      Exceptional
      Lackson from Zambia
      Business traveler
      Deluxe Room, Guest room, King, City view
      Stayed 3 nights in January 2019
      Lackson Simwinga - Zambia”
      Excellent location, ideal for business meetings, very welcoming members of staff ready to help at any time. easily accessible. very nice, clean and inviting. very good and health food in the restaurant. Looking forward to yet another stay. This time around with my family for a holiday to remember.
      Reviewed January 29, 2019
      9.2
      Exceptional
      Feras from Saudi Arabia
      Business traveler
      Deluxe Room, Guest room, Twin/Single Bed(s), City view
      Stayed 3 nights in January 2019
      Excellent option ”
      It is an excellent experience in this fabulous hotel and friendly stuff. I appreciate Front Desk specially Mavjuda. I would recommend hotel to my friends and i ll one of my options to stay over there once again.
      Reviewed January 20, 2019
      4.0
      Monisha from Italy
      Solo traveler
      Deluxe Room, Guest room, King, City view
      Stayed 3 nights in January 2019
      Disappointing - plus main lobby staff were not helpful ”
      I had booked the room for 3 nights and the day I had arrived was my birthday and my friends were gonna were come for a while and I did request her to give me a good room, but firstly I had to wait for 15 mins and the women gave me room 1710 where the bathroom was not cleaned at all and the walls had some strange stains and the bathroom door was not cleaned and I was really disappointed. After that some people came cleaned it and i asked some does all the bathroom have this stain he said know and I was expected them to give me another room. Next day the sink was blocked. That was a limit after complaining still they didn't offer any room. I would not suggest anyone go to this hotel as the lobby staff are not helpful plus not really friendly.
      Reviewed January 09, 2019
      8.8
      Excellent
      Muhammad from Pakistan
      Business traveler
      Stayed 12 nights in August 2018
      Excellent”
      On 19th the hotel management They took 500 dirhams cash from me because they were telling me my booking is till 19th .... I told them many times my checkout date is till 20th but they does not listen to me they were telling me we are not responsible for you go and contact your company Agoda after that I tried survel Times to contact agoda but the costumer services they were not answering to my calls at that time I was very sad ....
      Reviewed September 21, 2018
      9.6
      Exceptional
      Akbar from Singapore
      Solo traveler
      Stayed 1 night in August 2018
      I will comeback! ”
      Everything were superb. Impeccable service. Early check in was given as I landed in dubai early. since it was arafat day on my check out day and I was fasting, I requested for a late check out and that request was honored. Thank you very much. The room was beautiful, one night is definitely not enough in there. Thank you very much.
      Reviewed August 26, 2018
      9.2
      Exceptional
      Jerome from United Kingdom
      Business traveler
      Stayed 1 night in June 2018
      Sheraton is Grand Dubai”
      Visited on business and stayed for 3 nights, which were truly memorable. This was both my second visit to Dubai and stay at the hotel. Great service from door staff - kitchen staff. Approx 400 metres from WORLD TRADE CENTRE Metro station so transport is easy and very efficient, beats London Underground by a Country mile! I'm from the UK so used to paying over the odds for medium satisfaction and experience, however I am still smiling from the lovely memories. I have experience in retail and customer services for over 10 years and hold good standards which were pleasantly met and exceeded during my stay. Many thanks Sheraton Grand Dubai team, see you again in the near future.
      Reviewed June 25, 2018
      8.0
      Excellent
      Waqar from Pakistan
      Couple
      One-Bedroom Apartment
      Stayed 5 nights in April 2018
      Okay stay”
      No dustbin in the main toilet of the room. Housekeeping sees 8 used water bottles but replaces them with only 2(doesnt make sense). One day the housekeeping guy knocked on the door and after a few knocks just opened the door and came in, the time was 9-10am in the morning. Total intrusion of privacy. Three different times guest services connected me to reception and no one picked up which was very annoying.
      Reviewed April 15, 2018
      9.6
      Exceptional
      Jerome from United Kingdom
      Business traveler
      Stayed 4 nights in January 2018
      Review”
      Everything from the staff to the facilities make this hotel truly grand! Warm welcomes, shining smiles and experienced knowledge. Not far from the World Trade Centre, a very enjoyable stay many thanks again!
      Reviewed January 23, 2018
      8.0
      Excellent
      Yao from Singapore
      Business traveler
      Stayed 3 nights in October 2017
      Close, but not so close to World Trade Centre”
      I've seen a couple of reviews saying that the location is good, but I don't think so. However, room is neat and tidy, just that the room service can come after 5PM some times.
      Reviewed October 27, 2017
      8.8
      Excellent
      Nael from Kuwait
      Couple
      Stayed 2 nights in September 2017
      Nice location nice rooms ”
      I highly recommend the hotel for its location, room space and value for money its really worth it
      Reviewed September 24, 2017
      9.6
      Exceptional
      Abdelrahman from United Arab Emirates
      Couple
      Stayed 2 nights in September 2017
      Very nice ”
      Excellent
      Reviewed September 07, 2017
      9.6
      Exceptional
      Abdelrahman from United Arab Emirates
      Business traveler
      Stayed 2 nights in August 2017
      Excellent ”
      Very good thanks
      Reviewed August 13, 2017
      8.4
      Excellent
      Sabin from Nepal
      Business traveler
      Stayed 2 nights in September 2016
      Hughly recommend ”
      Very nice & clean, excellent staff and best location!
      Reviewed September 22, 2016
      8.0
      Excellent
      Julie from Singapore
      Business traveler
      Stayed 1 night in April 2016
      good location”
      nothing
      Reviewed April 25, 2016
      8.3
      Excellent
      OU from Taiwan
      Business traveler
      Stayed 3 nights in April 2016
      comments for hotel”
      room facilities, breakfast, services
      good facilities and services
      Reviewed April 05, 2016
      8.7
      Excellent
      Tagreed from Bahrain
      Group
      Stayed 7 nights in March 2016
      Nice hotel”
      friendly staff .. good location .. nice hotel
      Reviewed March 14, 2016
      12
      This is a popular property. Don't miss out!

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      Sheraton Grand Hotel, Dubai
      |Excellent 8.5
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • The Dubai Mall
      • World Trade Center Metro Station is within 0.46 km