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Sheraton Grand Hotel, Dubai
Sheraton Grand Hotel, Dubai
Sheraton Grand Hotel, Dubai
Sheraton Grand Hotel, Dubai
Sheraton Grand Hotel, Dubai
Sheraton Grand Hotel, Dubai
Sheraton Grand Hotel, Dubai

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8.4

Excellent

1,585 reviews

1,585 reviews

Housekeeping3
Food & Dining2
Breakfast1

Had a very pleasant stay with Sheraton Grand Dubai.

Gupta
- May 10, 2022
See map

8.7

Excellent

Location rating score

Excellent location - 1.41 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Arabic Language Centre

310 m

Popular landmarks
The Dubai Mall

3.5 km

Dubai Aquarium & Underwater Zoo

3.7 km

Burj Khalifa

3.8 km

The Dubai Fountain

4.0 km

Dubai Creek

4.1 km

Closest landmarks
Consulate General of Japan

240 m

Consulate General of Italy

280 m

Consulate General of Switzerland

290 m

Bur Dubai Police Station

360 m

Dubai World Trade Center

480 m

Sheraton Grand Hotel, Dubai

3 Sheikh Zayed Road, Sheikh Zayed Road, Dubai, United Arab Emirates, 123979 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sheikh Zayed Road part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

540 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.2
Distance to city center6 km
Location rating8.7
Nearest airportDubai International Airport (DXB)
Distance to airport8.4 km

Rooms available at Sheraton Grand Hotel, Dubai

Excellent
Room comfort & quality

8.8

3 Bedroom Apartment, Sheikh Zayed R. view, Skyline view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed and 4 single bed...
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2 Bedroom Apartment, 1 King or 2 Twin/Single Bed(s)
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed and 2 single bed...
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Executive Suite, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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Deluxe Guest room, 1 King
...
  • Separate shower/bathtub
  • 1 king bed
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2 Bedroom Apartment
...
  • Separate shower/bathtub
  • 2 single beds and 1 king be...
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Presidential Suite, Club lounge access, Suite, 1 King
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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Deluxe Guest room, 1 King, Sheikh Zayed R. view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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1 Bedroom Apartment, 1 Bedroom Apartment, 1 King
...
  • Separate shower/bathtub
  • 1 king bed
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Club Room, Club lounge access, Guest room, 1 King
...
  • Separate shower/bathtub
  • Executive lounge access
  • 1 king bed
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Grand Deluxe Suite, Club lounge access, 1 Bedroom Suite
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Sheraton Grand Hotel, Dubai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Grand Hotel, Dubai?

For those who wish to drive their own cars, Sheraton Grand Hotel, Dubai has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Sheraton Grand Hotel, Dubai?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Grand Hotel, Dubai.

What are my dining options at Sheraton Grand Hotel, Dubai?

Sheraton Grand Hotel, Dubai features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Sheraton Grand Hotel, Dubai?

Sheraton Grand Hotel, Dubai does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map

Explore the neighborhood

What people love about Sheraton Grand Hotel, Dubai

  • 8.8

    Excellent

    "Had a very pleasant stay with Sheraton Grand Dubai."

    Gupta

    |

    May 10, 2022

  • 8.8

    Excellent

    "View was very nice."

    Gupta

    |

    May 10, 2022

  • 8.8

    Excellent
    Breakfast

    "Breakfast had a lot of variety."

    Gupta

    |

    May 10, 2022

Overall rating:

8.6

Excellent
178 reviews
Cleanliness
8.8
Facilities
8.6
Location
8.7
Read all reviews >
What travelers say they love:
Many food options close to the place.
Gupta from Singapore
Family with older children
More about Sheraton Grand Hotel, Dubai

More about Sheraton Grand Hotel, Dubai

Sheraton Grand Hotel, Dubai

Take a good wander and unveil the wonder of Dubai with a stay at Sheraton Grand Hotel, Dubai. Experience the joy of multiple options for activities at this convenient location! Sheraton Grand Hotel, Dubai is a perfect starting point for numerous sightseeing and tourist choices, with a location just 3.7 km from the Burj Khalifa.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring Dubai even more convenient. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sheraton Grand Hotel, Dubai thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal.
It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


Dining and things to do

Every day at Sheraton Grand Hotel, Dubai begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Sheraton Grand Hotel, Dubai has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Sheraton Grand Hotel, Dubai, with their exclusive service. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience all the sights and local attractions of Dubai with Sheraton Grand Hotel, Dubai as your base. Don't forget to stop by The Dubai Fountain located 3.9 km away, where everyone who visits Dubai wants to have their photo taken. Never forget your time in Dubai with a special gift or trinket from The Dubai Mall just 3.4 km away.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Food & Dining

2 mentions

Breakfast

1 mention

Swimming Pool

1 mention

View

1 mention

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Russian
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in all rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in all rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in all guest rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Solarium
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Carbon monoxide detector
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fire extinguisher
  • Fold-up bed
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Hypoallergenic
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

Miss Lily's

  • No additional information available

Alice

  • No additional information available

Miss Lillys

  • Cuisine: Caribbean

Moes on the 5th

  • Cuisine: International

NIDO

  • Cuisine: Spanish

Sheraton Club Lounge

  • Cuisine: International

Feast

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Dawn & Dusk

  • Cuisine: Grill/BBQ

Link@Sheraton Cafe

  • No additional information available
Location
3 Sheikh Zayed Road, Sheikh Zayed Road, Dubai, United Arab Emirates, 123979
Excellent
Location

8.7

Airports

  • Dubai International Airport (DXB)
    8.4 km
  • Sharjah International Airport (SHJ)
    25.6 km

Public transportation

  • World Trade Center Metro Station
    550 m
  • Al Jafiliya Metro Station
    740 m

Hospital or clinic

  • Allied Medical Center
    670 m

Shopping

  • The Dubai Mall
    3.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    60 m 1 min walk
What's nearby

Popular landmarks

  • The Dubai Mall
    3.5 km
  • Dubai Aquarium & Underwater Zoo
    3.7 km
  • Burj Khalifa
    3.8 km
  • The Dubai Fountain
    4.0 km
  • Dubai Creek
    4.1 km
  • Wild Wadi Waterpark
    14.1 km
  • Burj Al Arab
    14.2 km
  • Ski Dubai
    15.3 km
  • Dubai Miracle Garden
    19.3 km
  • Atlantis Aquaventure Waterpark
    19.8 km

Nearby landmarks

  • Consulate General of Japan
    240 m
  • Consulate General of Italy
    280 m
  • Consulate General of Switzerland
    290 m
  • Arabic Language Centre
    310 m
  • Bur Dubai Police Station
    360 m
  • Dubai World Trade Center
    480 m
  • World Trade Center Metro Station
    550 m
  • Dubai International Convention Center
    570 m
  • API
    580 m
  • Dubai Exhibition Centre
    620 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center6 km
  • Travel time to airport (minutes)10

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors54
  • Number of restaurants1
  • Number of rooms 654
  • Room voltage240
  • Year property opened2014

Reviews of Sheraton Grand Hotel, Dubai from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.6
Location8.7
Room comfort and quality8.8
Service8.8
Value for money8.2
High score for Dubai
Rating
9+ Exceptional (27)
8-9 Excellent (17)
7-8 Very Good (11)
6-7 Good (1)
<6 Below Expectation (9)
Time of the year
Mar - May (21)
Jun - Aug (14)
Sep - Nov (15)
Dec - Feb (15)
All guests (178)
All room types
All languages

Show reviews that mention 

Showing 65 verified guest comments
1234
9.2
Exceptional
Jerome from United Kingdom
Business traveler
Stayed 1 night in June 2018

Sheraton is Grand Dubai”

Visited on business and stayed for 3 nights, which were truly memorable. This was both my second visit to Dubai and stay at the hotel. Great service from door staff - kitchen staff. Approx 400 metres from WORLD TRADE CENTRE Metro station so transport is easy and very efficient, beats London Underground by a Country mile! I'm from the UK so used to paying over the odds for medium satisfaction and experience, however I am still smiling from the lovely memories. I have experience in retail and customer services for over 10 years and hold good standards which were pleasantly met and exceeded during my stay. Many thanks Sheraton Grand Dubai team, see you again in the near future.

Reviewed June 25, 2018

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9.2
Exceptional
Obinna from Nigeria
Couple
Deluxe Guest room, 1 King
Stayed 9 nights in January 2021

10 night stay ”

5 star hotel with the facilities to match. Located downtown right on Sheik Zayed road. Fantastic location next to many supermarkets, pharmacies and restaurants. Also the metro is within walking distance. About a 20 aed taxi to Dubai mall. The hotel has a nice spa and gym and the pool is also nice. There is a lounge on the 5th floor as the hotel sells alcohol. The staff were professional and helpful. Rooms are nice with a bathtub and a shower. Good selection of channels on the tv and you can connect your Netflix. Overall it was a nice stay and a highly recommended hotel. This was my 2nd time staying there and most likely will come back.

Reviewed January 17, 2021

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9.2
Exceptional
Jerome from United Kingdom
Business traveler
Stayed 2 nights in June 2018

Let’s get down to business”

A returning guest for the 2nd time within the same year. If one is travelling on business the Sheraton is ideally situated near both the Metro station and across the road from the World Trade Centre. Further Business Bay is just a few stops down the road. Welcoming helpful staff, beautiful interior and good facilities. The lobby has a small cafe area and central seating which makes for a great meeting and socialising area. The rooms have chairs, work desk and electronic bathroom blinds. Roof top pool providing a spectacular view of Sheik Zyed road and an overall composition of Dubai including the Burj Khalifa. Onsite Jamaican bar/restaurant providing a mild taste of Jamaica/Caribbean. Spa rooms, bars, restaurants, front pick up service luggage and door staff etc.

Reviewed June 19, 2019

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10.0
Exceptional
Shu from Hong Kong SAR, China
Business traveler
Deluxe Guest room, 1 King
Stayed 6 nights in October 2019

Useful location for conferences in World Trade Centre”

Walk about 5 minutes to overhead bridge to World Trade Centre metro, station which connects to the WTC. Metro station is 3 stops away from Dubai mall metro station. Small supermarket next block. Taxis were easily available. Great breakfast. Lunch and dinner buffets in Feast cafe of very good value with a lot of choices. Helpful and friendly staff throughout from reception, concierge, facility to restaurant staff . They were very accommodative over an early checkin and late checkout when rooms were available.

Reviewed November 04, 2019

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9.6
Exceptional
Akbar from Singapore
Solo traveler
Stayed 1 night in August 2018

I will comeback! ”

Everything were superb. Impeccable service. Early check in was given as I landed in dubai early. since it was arafat day on my check out day and I was fasting, I requested for a late check out and that request was honored. Thank you very much. The room was beautiful, one night is definitely not enough in there. Thank you very much.

Reviewed August 26, 2018

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9.6
Exceptional
Jerome from United Kingdom
Business traveler
Stayed 4 nights in January 2018

Review”

Everything from the staff to the facilities make this hotel truly grand! Warm welcomes, shining smiles and experienced knowledge. Not far from the World Trade Centre, a very enjoyable stay many thanks again!

Reviewed January 23, 2018

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7.6
Very good
Eugene
Couple
Deluxe Guest room, 1 King
Stayed 2 nights in May 2019

Great Hotel but Standard rooms small for two people and bags. ”

This is a great hotel with excellent staff and location but if you have more then one person in a room and bags it can be a little small. I’m sure that there are bigger room available for more money of course. Dubai has so many great hotels in this area I would suggest do a little homework before booking if you would like a larger room.

Reviewed May 05, 2019

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10.0
Exceptional
reo from Indonesia
Business traveler
Deluxe Guest room, 1 King
Stayed 8 nights in March 2019

Very nice hotel”

Location to dubai world trade center is 10minutes walk. The food is very good. Room is clean and big.

Reviewed March 29, 2019

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8.8
Excellent
Muhammad from Pakistan
Business traveler
Stayed 12 nights in August 2018

Excellent”

On 19th the hotel management They took 500 dirhams cash from me because they were telling me my booking is till 19th .... I told them many times my checkout date is till 20th but they does not listen to me they were telling me we are not responsible for you go and contact your company Agoda after that I tried survel Times to contact agoda but the costumer services they were not answering to my calls at that time I was very sad ....

Reviewed September 21, 2018

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9.2
Exceptional
Feras from Saudi Arabia
Business traveler
Deluxe Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in January 2019

Excellent option ”

It is an excellent experience in this fabulous hotel and friendly stuff. I appreciate Front Desk specially Mavjuda. I would recommend hotel to my friends and i ll one of my options to stay over there once again.

Reviewed January 20, 2019

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10.0
Exceptional
KEREN from Israel
Solo traveler
Deluxe Guest room, 2 Twin/Single Bed(s)
Stayed 5 nights in January 2021

Exelent stay!!!!”

Exelent hotel and facilities!!! Top service....superb breakfast... very nice room very comfortable location LOVED EVERY MINUTE!!!!

Reviewed January 24, 2021

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8.8
Excellent
Demissew from Ethiopia
Business traveler
Deluxe Guest room, 1 King
Stayed 5 nights in September 2019

Value for money.”

I would advice for people who are on Dubai for vacation.

Reviewed September 24, 2019

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10.0
Exceptional
Khaled from Kuwait
Business traveler
Deluxe Guest room, 1 King
Stayed 2 nights in February 2020

مميز ”

Fast check-in and full thanks to Mrs. Sandrine for her interest in the guests and the eagerness to facilitate all their procedures. An activity torch in the work. Many thanks to her and the hotel staff always forward.

Reviewed February 06, 2020

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8.0
Excellent
Yao from Singapore
Business traveler
Stayed 3 nights in October 2017

Close, but not so close to World Trade Centre”

I've seen a couple of reviews saying that the location is good, but I don't think so. However, room is neat and tidy, just that the room service can come after 5PM some times.

Reviewed October 27, 2017

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8.8
Excellent
Nael from Kuwait
Couple
Stayed 2 nights in September 2017

Nice location nice rooms ”

I highly recommend the hotel for its location, room space and value for money its really worth it

Reviewed September 24, 2017

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8.3
Excellent
David from Singapore
Business traveler
Stayed 3 nights in January 2015

Business Stay in Sheraton Grand”

Room size, comfort and location

The only comments was that the breakfast is overpriced and the spread presented does not justify the high price for breakfast.

Reviewed January 22, 2015

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10.0
Exceptional
Emma from United Kingdom
Couple
Deluxe Guest room, 1 King
Stayed 1 night in April 2019

Fantastic!!!”

We stayed in the King Delixe Suite it is absolutely fabulous! Service has been exceptional, the interior design was very contemporary and sleek. Fantastically comfortable bed and lots of space. We had the club lounge access which has been great, I would suggest they have some more Plain salads at lunch and dinner. Pool is very good and gym has awesome view over the city. We’ve loved it here will certainly return! Thankyou for having us!

Reviewed April 09, 2019

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4.0
alghalia from Oman
Family with young children
Stayed 2 nights in August 2015

So overrated ”

The bathroom looked nice

Very bad. We arrived to Dubai at 10 PM and spent like more than two hours trying to find it. We called the hotel and their description was useless. We ending up using the navigation system in our phones. Upon arrival we had a crying baby with us and they were still giving us a hard time and asking of 2000 Dirhams deposit. We asked for connecting rooms, baby crib and a high floor room and got non. We even called twice before arrival and they assured is we had the connecting rooms and the baby crib was already there. They told us that our baby can easily sleep in the sofa !!! A baby is a sofa of a 5 star hotel ! Our room had view .. We basically had no view!! it is not really worth your money ..

Reviewed August 10, 2015

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6.0
Joseph from India
Business traveler
Stayed 3 nights in June 2015

Overpriced and over-rated”

Quick check-in, good and attentive staff at reception and bell-desk. Fast elevators.

I stayed 3 nights on a business trip from June 22-25, 2015. My room on the 18th floor was comfortable and well appointed. However, night next to the hotel is another building under construction, with activity going on at night too. The sounds woke me up one night at 12:30. The sound insulation of the rooms is not great. It's over-rated as a 5-star hotel, I think. Outside, there is very limited parking area and getting to the main entrance is a hassle, with the car having to make a sharp U-turn in the middle of that side street. Better options would be the Fairmont or Conrad which are literally next door.

Reviewed June 26, 2015

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4.0
Monisha from Italy
Solo traveler
Deluxe Guest room, 1 King
Stayed 3 nights in January 2019

Disappointing - plus main lobby staff were not helpful ”

I had booked the room for 3 nights and the day I had arrived was my birthday and my friends were gonna were come for a while and I did request her to give me a good room, but firstly I had to wait for 15 mins and the women gave me room 1710 where the bathroom was not cleaned at all and the walls had some strange stains and the bathroom door was not cleaned and I was really disappointed. After that some people came cleaned it and i asked some does all the bathroom have this stain he said know and I was expected them to give me another room. Next day the sink was blocked. That was a limit after complaining still they didn't offer any room. I would not suggest anyone go to this hotel as the lobby staff are not helpful plus not really friendly.

Reviewed January 09, 2019

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