2024
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Awarded as a top choice of Agoda travelers in 2024.

Sheraton Grand Jakarta Gandaria City Hotel

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. Sultan Iskandar Muda, Pondok Indah, Jakarta, Indonesia, 12240

Highlights

Great Breakfast

Tidur nyaman , dan restoran Breakfast nya .. Besttt !!
Great food & dining

Will stay here again and have dinner buffet again for sure
Gym

24 hrs gym with TV link to treadmill which is fantastic!
Location

Great hotel, good location and convenient to all.
Excellent room comfort & quality

The room is big and clean, and the amenities are complete.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Sheraton Grand Jakarta Gandaria City puts two travelers in an upscale Pondok Indah setting with direct access to Gandaria City Mall and steps from Blok M Square’s shops and dining. Spacious, art‑styled rooms offer air conditioning, complimentary Wi‑Fi and in‑room safe, with select rooms overlooking the city. Relax by a serene pool, work out in the gym, enjoy crafted cocktails at the chic bar or unwind with massage treatments. Extensive breakfast and in‑room dining add flexibility for mornings. Family‑friendly amenities and proximity to shopping and entertainment make this a convenient base for exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

6 travelers have booked today.

Cleanliness 9.5
Service 9.5
Location 9.4
Facilities 9.2

Based on 1,954 verified reviews

Cleanliness

9.5

Service

9.5

Location

9.4

Facilities

9.2

Value for money

9.0

Room comfort and qua...

8.8

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Nearest transportation options

Kebayoran is within 0.85 km

Stasiun Kereta Kebayoran Station is within 0.98 km

See map

9.4Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 86 places in walking distance!

Parking
FREE
Walkable places
Gandaria City
110 m
Gandaria City Mall
120 m
Popular landmarks
Grand Indonesia Mall
6.9 km
National Museum
8.8 km
National Monument (MONAS)
9.3 km
Gambir Train Station Building
9.3 km
Istiqlal Mosque
9.9 km
Closest landmarks
Posyandu Manggis
500 m
Klinik Utama JRC PPTI
510 m
Puskesmas Kelurahan Kebayoran Lama Selatan
520 m
One Park Avenue
560 m
Posyandu Matahari RW 09
570 m

Good to know

Value for money9.0
Distance to city center10.9 km
Location rating9.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport11.6 km

Select your room

1/12

Club lounge access, Deluxe Guest room, 1 King

35 m²/377 ft²
Max 2 adults
1 king bed
  • City view

1/9

Ambassador Suite, Club lounge access, 1 Bedroom Suite, 1 King

95 m²/1023 ft²
Max 3 adults
1 king bed
  • City view

1/8

Club lounge access, Deluxe Guest room, 2 Double

35 m²/377 ft²
Max 2 adults
2 double beds

9.9

Exceptional

Room comfort and quality
  • Street view

1/8

Presidential Suite, Club lounge access, Presidential Suite, 1 King

225 m²/2422 ft²
Max 4 adults
1 king bed
  • City view

  • 2 bathrooms

1/7

Grand Deluxe, Club lounge access, Guest room, 1 King

42 m²/452 ft²
Max 3 adults
1 king bed

10.0

Exceptional

Room comfort and quality
  • Street view

1/7

Grand Suite, Club lounge access, 1 Bedroom Suite, 1 King

76 m²/818 ft²
Max 3 adults
1 king bed

9.4

Exceptional

Room comfort and quality
  • City view

1/6

Executive, Club Lounge Access, Executive Suite, 1 King

57 m²/614 ft²
Max 3 adults
1 king bed

9.9

Exceptional

Room comfort and quality
  • City view

1/5

Deluxe, Deluxe Guest room, 2 Double

35 m²/377 ft²
Max 2 adults
2 double beds
Preferred by Couples

9.5

Exceptional

Room comfort and quality
  • City view

1/5

Deluxe, Deluxe Guest room, 1 King

35 m²/377 ft²
Max 2 adults
1 king bed

9.4

Exceptional

Room comfort and quality
  • City view

1/5

Grand Deluxe, Guest room, 1 King

42 m²/452 ft²
Max 3 adults
1 king bed

9.6

Exceptional

Room comfort and quality
  • City view

Frequently asked questions

Experience your holiday vacation the ideal way with a beverage in your hand at Sheraton Grand Jakarta Gandaria City Hotel's bar readily available right in front of your doorstep for when you need a drink or two.

Sheraton Grand Jakarta Gandaria City Hotel was built in 2015.

Sheraton Grand Jakarta Gandaria City Hotel has a total of 20 floors.

Sheraton Grand Jakarta Gandaria City Hotel's most popular month where verified guests travelers have stayed the most is in December.

73.0% of our verified visitor reviews have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Sheraton Grand Jakarta Gandaria City Hotel down in the review section.

Verified business travelers that have stayed at this property have given Sheraton Grand Jakarta Gandaria City Hotel an average rating of 8.9. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Sheraton Grand Jakarta Gandaria City Hotel an average rating of 9.4. You can look into more descriptive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Wake up to an amazing buffet breakfast at Sheraton Grand Jakarta Gandaria City Hotel. Visitors can enjoy breakfast offered with an additional charge of 248000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

More about Sheraton Grand Jakarta Gandaria City Hotel

More about Sheraton Grand Jakarta Gandaria City Hotel

Experience Luxury and Convenience at Sheraton Grand Jakarta Gandaria City Hotel

Nestled just 10.9 kilometers from Jakarta's vibrant city center, the Sheraton Grand Jakarta Gandaria City Hotel offers an ideal blend of urban excitement and serene comfort. Built in 2015, this modern hotel provides guests with contemporary amenities and a welcoming atmosphere, making it a perfect choice for both business and leisure travelers. With a convenient 45-minute drive to the airport, guests can easily access the hotel's luxurious offerings after their journey. Guests can enjoy flexible check-in times starting from 3:00 PM and check-out until 12:00 PM, ensuring a relaxed and unhurried stay. The hotel warmly welcomes families, allowing children aged 0 to 11 to stay free of charge, making it an excellent destination for family vacations. Whether you're visiting Jakarta for work or leisure, Sheraton Grand Jakarta Gandaria City Hotel promises a sophisticated and comfortable stay in the heart of Indonesia's bustling capital.

Elegant Bar Experience at Sheraton Grand Jakarta Gandaria City Hotel

Discover the sophisticated charm of the hotel’s stylish bar, a perfect spot to unwind after a busy day exploring Jakarta. Whether you're seeking a relaxing evening with expertly crafted cocktails or a lively ambiance to socialize with friends, the bar offers an inviting atmosphere complemented by a diverse selection of beverages. The expertly trained bartenders are dedicated to creating the perfect drink tailored to your preferences, ensuring a memorable experience. The bar’s modern and chic design creates an ideal setting for both casual gatherings and special occasions. Enjoy the vibrant yet cozy environment as you indulge in signature cocktails, premium spirits, and a curated list of wines and beers. With its warm lighting and attentive service, the bar at Sheraton Grand Jakarta Gandaria City Hotel promises an entertaining and relaxing retreat for all guests.

Stay Active at Sheraton Grand Jakarta Gandaria City Hotel

Sheraton Grand Jakarta Gandaria City Hotel offers an array of top-notch sports facilities to ensure that guests can stay active and energized during their stay. The hotel boasts a state-of-the-art fitness center, equipped with modern exercise machines and equipment to cater to all fitness levels. Whether you prefer cardio workouts, weight training, or yoga sessions, this free 24-hour fitness center has everything you need to maintain your fitness routine. For those who prefer to exercise outdoors, the hotel features a stunning outdoor pool where guests can take a refreshing dip or swim laps to stay in shape. The poolside bar offers a variety of refreshing beverages and light snacks, allowing guests to relax and rejuvenate after a workout. With its tranquil setting and comfortable loungers, the pool area is the perfect spot to soak up the sun and unwind. Whether you are a fitness enthusiast or simply looking to stay active during your stay, Sheraton Grand Jakarta Gandaria City Hotel's sports facilities are sure to exceed your expectations. From the well-equipped fitness center to the inviting outdoor pool, this hotel provides the perfect setting for guests to maintain their health and wellness while enjoying their time in Jakarta, Indonesia.

Exceptional Convenience Facilities at Sheraton Grand Jakarta Gandaria City Hotel

Experience unparalleled comfort and ease during your stay at Sheraton Grand Jakarta Gandaria City Hotel, where a range of convenience facilities are thoughtfully available to enhance your visit. Guests can indulge in prompt and reliable room service, ensuring that their culinary cravings are satisfied at any hour. For added security and peace of mind, safety deposit boxes are provided in-room, allowing you to securely store your valuables with confidence.

Convenient Transport Facilities at Sheraton Grand Jakarta Gandaria City Hotel

Experience seamless travel with Sheraton Grand Jakarta Gandaria City Hotel’s excellent transport facilities designed to make your stay as comfortable as possible. The hotel offers reliable airport transfer services, ensuring a smooth and hassle-free journey to and from Jakarta’s bustling airport, allowing you to start or end your trip with ease. For guests arriving by car, the hotel provides valet parking services, offering the convenience of a dedicated team to handle your vehicle with care. Additionally, an onsite car park is available, giving you secure and easy access to your vehicle throughout your stay.

Luxurious Comfort and Modern Amenities at Sheraton Grand Jakarta Gandaria City Hotel

Experience the ultimate in comfort with spacious rooms featuring modern amenities designed to enhance your stay. Relax in a cool, climate-controlled environment with air conditioning, and enjoy the convenience of a separate living room that offers additional space to unwind. Each room is thoughtfully equipped with blackout curtains to ensure restful sleep, while plush towels and high-quality toiletries add a touch of luxury to your daily routine. Indulge in in-room entertainment with a flat-screen television connected to satellite/cable channels, and satisfy your cravings with a well-stocked mini bar, refrigerator, and complimentary bottled water. Start your day with a fresh cup of coffee or tea from the provided coffee/tea maker, complemented by complimentary instant coffee and tea. For added convenience, a hair dryer and bathrobes are available, making your stay both comfortable and indulgent.

Exceptional Dining Experience at Sheraton Grand Jakarta Gandaria City Hotel

Indulge in a delightful culinary journey at Sheraton Grand Jakarta Gandaria City Hotel, where our comprehensive dining facilities are designed to satisfy every palate. Start your day with a lavish breakfast buffet, featuring a wide array of international and local dishes crafted with fresh, high-quality ingredients. Whether you prefer a hearty Western breakfast or traditional Indonesian flavors, our buffet offers a perfect start to your day. For added convenience and comfort, our hotel provides attentive room service, allowing guests to enjoy delicious meals in the privacy and comfort of their own rooms. Coupled with daily housekeeping, your dining experience is complemented by impeccable service and a consistently clean, welcoming environment. At Sheraton Grand Jakarta Gandaria City Hotel, we are committed to making every dining moment memorable and effortless.

Luxurious Room Options at Sheraton Grand Jakarta Gandaria City Hotel

Discover a range of elegant accommodations designed to cater to every traveler’s needs at Sheraton Grand Jakarta Gandaria City Hotel. Choose from our cozy Deluxe Guest Rooms, available in King and Double configurations, each offering 35 square meters of comfort. For those seeking a more spacious retreat, our Larger Guest Rooms provide 42 square meters of space with a King Bed, perfect for relaxing in style. Elevate your stay with our exclusive Club Lounge Access options, including Deluxe King and Double Club Rooms, which offer additional privileges alongside their elegant interiors. For guests desiring an even more refined experience, our Junior Suite, Executive Suite, Ambassador Suite, and Presidential Suite offer increasingly generous living spaces, from 57 to 225 square meters, each with a luxurious King Bed. Booking these rooms through Agoda ensures you receive the best prices available and a hassle-free reservation process, making your stay seamless and enjoyable from the moment you plan your trip. Enjoy peace of mind knowing that your ideal room is just a few clicks away, with the convenience of secure booking and exclusive deals.

Discover the Tranquil Oasis of Pondok Indah in Jakarta

Nestled in the vibrant city of Jakarta, Indonesia, Pondok Indah is a luxurious and serene neighborhood that offers a perfect balance of modern convenience and natural beauty. With its lush greenery, well-maintained parks, and tranquil atmosphere, Pondok Indah is an ideal escape from the hustle and bustle of the city. One of the highlights of Pondok Indah is the Pondok Indah Golf Course, a world-class 18-hole golf course that attracts golf enthusiasts from around the globe. Surrounded by breathtaking landscapes and meticulously designed fairways, this golf course offers a challenging yet enjoyable experience for players of all skill levels. For those seeking retail therapy, Pondok Indah Mall is a must-visit destination. This upscale shopping complex features a wide range of international and local brands, as well as a variety of dining options. From high-end fashion boutiques to trendy cafes, Pondok Indah Mall caters to every taste and preference. Additionally, Pondok Indah Water Park is a popular attraction for families and thrill-seekers. With its exciting water slides, wave pools, and lazy rivers, this water park promises a day of fun and excitement for visitors of all ages. Whether you're looking for a peaceful retreat or an exciting adventure, Pondok Indah has something for everyone. Explore the beauty of this neighborhood and experience the best of Jakarta's charm and hospitality.

Convenient Transportation Options from Jakarta Airports to Sheraton Grand Jakarta Gandaria City Hotel

Located in the bustling city of Jakarta, Indonesia, Sheraton Grand Jakarta Gandaria City Hotel offers a luxurious and convenient stay for travelers. When it comes to reaching the hotel from the nearest airports, there are several transportation options available. The most convenient and popular choice is to take a taxi or a ride-hailing service from Soekarno-Hatta International Airport, which is approximately 25 kilometers away from the hotel. Taxis are readily available at the airport and can be easily booked through official taxi counters. Ride-hailing services like Grab and Gojek are also widely used in Jakarta and can be booked through their respective mobile apps. Another option is to use a private airport transfer service, which can be arranged in advance through the hotel. This option provides a hassle-free and comfortable journey directly to the hotel, with the added benefit of a professional driver who is familiar with the city's roads. For those looking for a more budget-friendly option, the airport shuttle bus is a good choice. Damri buses operate regular services from the airport to various locations in Jakarta, including Pondok Indah. Passengers can board the bus at the designated stops at the airport and enjoy a comfortable ride to the hotel. No matter which transportation option you choose, the journey from the airport to Sheraton Grand Jakarta Gandaria City Hotel is relatively straightforward and ensures a smooth arrival experience for guests.

A Culinary Haven: A Variety of Dining Options Await

Located in the heart of Jakarta, Sheraton Grand Jakarta Gandaria City Hotel offers a plethora of dining options right at its doorstep. Food enthusiasts will be delighted to find a wide range of cuisines to satisfy their cravings. Just steps away from the hotel, guests can indulge in the mouthwatering flavors of Kimukatsu Gandaria City, known for its delectable Japanese-style breaded pork cutlets. For a quick and casual bite, the Food Court PIM 2 offers a diverse selection of local and international dishes. Ramen lovers will rejoice at Kinsuke Ramen, where they can savor authentic and flavorful bowls of Japanese noodle soup. Those craving sushi can head to Okinawa Sushi Pondok Indah Mall or Sushi Hiro Pondok Indah Mall, both renowned for their fresh and expertly crafted sushi rolls. For a taste of Indonesian cuisine, Bakmi GM - PIM 1 serves up delicious bowls of traditional noodles. Shaburi & Kintan Buffet Gandaria City offers a unique dining experience, allowing guests to grill their own meats and enjoy a wide array of Japanese dishes. Pizza lovers can satisfy their cravings at Noi Pizza, while carnivores can savor premium cuts of meat at MANZO Jakarta. With such a diverse range of restaurants just moments away, guests at Sheraton Grand Jakarta Gandaria City Hotel will be spoiled for choice when it comes to dining options.

Luxury at an Affordable Price: Sheraton Grand Jakarta Gandaria City Hotel

Experience the pinnacle of luxury without breaking the bank at Sheraton Grand Jakarta Gandaria City Hotel. With an average room price of just $173, this exquisite hotel offers exceptional value for money in the heart of Jakarta, Indonesia. Compared to the average price of a hotel room in Jakarta, which is $44, Sheraton Grand Jakarta Gandaria City Hotel provides an unparalleled level of comfort and sophistication at an incredibly affordable rate. From the moment you step into the stylish lobby, you'll be greeted by a warm and welcoming ambiance that sets the tone for your stay. Each room at Sheraton Grand Jakarta Gandaria City Hotel is meticulously designed to provide a haven of tranquility amidst the bustling city. Elegant furnishings, plush bedding, and modern amenities ensure a restful night's sleep and a rejuvenating stay. Whether you're traveling for business or leisure, you'll find everything you need within reach. Indulge in the hotel's world-class facilities, including a state-of-the-art fitness center, a serene outdoor pool, and a selection of exquisite dining options. From international cuisine to local delicacies, the hotel's restaurants offer a culinary journey that will tantalize your taste buds. Don't miss the opportunity to experience luxury at an unbeatable price. Book your stay at Sheraton Grand Jakarta Gandaria City Hotel and discover a truly remarkable hotel that exceeds expectations without exceeding your budget.

Great Facilities and Excellent Service

Sheraton Grand Jakarta Gandaria City Hotel offers a truly remarkable experience with its great facilities and excellent service. Guests rave about the clean and comfortable rooms, which are spacious and beautifully designed. The hotel's buffet is also highly praised, offering a wide variety of delicious options. The swimming pool is clean and inviting, perfect for a refreshing dip. The staff at the hotel are friendly, helpful, and speak excellent English, ensuring a seamless and enjoyable stay. The location is also a standout feature, with guests appreciating the convenience and the hotel's great hospitality. Additionally, the gym and pool facilities are top-notch, providing guests with ample opportunities to relax and stay active. With its nice location, stunning views, cleanliness, and friendly staff, Sheraton Grand Jakarta Gandaria City Hotel is a fantastic choice for a memorable stay in Jakarta.

Luxury and Excellence at Sheraton Grand Jakarta Gandaria City Hotel

Discover a world of luxury and excellence at Sheraton Grand Jakarta Gandaria City Hotel, where exceptional customer reviews speak volumes. With an impressive overall rating of 9.2, this hotel is a true gem in the heart of Jakarta, Indonesia. One of the standout features of this hotel is its excellent value, with a rating of 8.8. Guests are delighted by the exceptional facilities offered at Sheraton Grand Jakarta Gandaria City Hotel, which has earned a remarkable rating of 9.1. From the moment you step into this luxurious property, you'll be greeted by a world-class experience that exceeds all expectations. Food enthusiasts will be delighted to know that the hotel's dining options have received a rating of 8.0. Indulge in a culinary journey and savor delectable dishes prepared by talented chefs, ensuring a memorable dining experience. The hotel's commitment to cleanliness is evident with a remarkable rating of 9.5, ensuring a pristine and hygienic environment for all guests. Located in a prime area of Jakarta, Sheraton Grand Jakarta Gandaria City Hotel offers guests easy access to the city's top attractions. With a rating of 9.3 for location, guests can explore the vibrant city while enjoying the convenience of a central location. Comfort is a top priority at this hotel, with a rating of 8.8. Sink into plush beds and unwind in spacious rooms, providing a tranquil retreat after a day of exploration. The exceptional staff performance at Sheraton Grand Jakarta Gandaria City Hotel is reflected in its rating of 9.4. From the moment you arrive until your departure, the dedicated and attentive staff will go above and beyond to ensure your stay is nothing short of extraordinary. Experience the epitome of luxury and hospitality at Sheraton Grand Jakarta Gandaria City Hotel, where every detail is meticulously crafted to create an unforgettable experience.

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Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Full american breakfast
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Separate shower/bathtub
  • Slippers

Food and dining

Breakfast options
  • American
  • Continental
  • Halal
  • Buffet
Restaurants on site
Anigre Restaurant
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Jl. Sultan Iskandar Muda, Pondok Indah, Jakarta, Indonesia, 12240

Exceptional9.4

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    11.6 km 42 min drive
  • Soekarno-Hatta International Airport (CGK)
    19.4 km 43 min drive
Public transportation
  • Kebayoran
    850 m
  • Stasiun Kereta Kebayoran Station
    980 m
Hospital or clinic
  • Posyandu Manggis
    500 m
Shopping
  • Grand Indonesia Mall
    6.9 km
Convenience store
  • Indomaret
    630 m 4 min drive
Cash withdrawal
  • ATM
    100 m 5 min walk

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    6.9 km
  • National Museum
    8.8 km
  • National Monument (MONAS)
    9.3 km
  • Gambir Train Station Building
    9.3 km
  • Istiqlal Mosque
    9.9 km
  • Jakarta Cathedral
    10.1 km
  • Museum Bank Indonesia
    12.4 km
  • Jakarta Old Town
    12.9 km
  • Ancol Dreamland
    14.5 km
  • Beautiful Indonesia in Miniature Park
    15.7 km
Nearby landmarks
  • Gandaria City
    110 m
  • Gandaria City Mall
    120 m
  • Posyandu Manggis
    500 m
  • Klinik Utama JRC PPTI
    510 m
  • Puskesmas Kelurahan Kebayoran Lama Selatan
    520 m
  • One Park Avenue
    560 m
  • Posyandu Matahari RW 09
    570 m
  • RS Muhammadiyah Taman Puring
    580 m
  • Mnbn2...nooooo
    620 m
  • Bn...
    700 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center10.9 km
  • Travel time to airport (minutes)45
  • Airport transfer fee490000 IDR
Extras
  • Breakfast charge (unless included in room price)248000 IDR
The property
  • Year property opened2015
  • Number of floors20
  • Room voltage220
  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee0 IDR

Reviews of Sheraton Grand Jakarta Gandaria City Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 8.4
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 8.4

Most recent

  • Cleanliness score 9.5 out of 10 and is a high score in Jakarta
    Cleanliness9.5
  • Service score 9.5 out of 10 and is a high score in Jakarta
    Service9.5
  • Location score 9.4 out of 10 and is a high score in Jakarta
    Location9.4
  • Facilities score 9.2 out of 10 and is a high score in Jakarta
    Facilities9.2
  • Value for money score 9 out of 10 and is a high score in Jakarta
    Value for money9.0
  • Room comfort and quality score 8.8 out of 10 and is a high score in Jakarta
    Room comfort and quality8.8
High score for Jakarta

Rating

9+ Exceptional (391)
8-9 Excellent (51)
7-8 Very Good (41)
6-7 Good (4)
<6 Below Expectation (19)

Review summary

Powered by OpenAI

The hotel staff provides excellent service with a friendly and welcoming reception. Conveniently located next to Gandaria City Mall, guests have easy access to great dining options nearby. The hotel boasts one of the best breakfast spreads in town, with a unique order-by-scanning-system. The rooms are spacious, comfortable, and well-equipped with luxurious artistic touches that create a cozy atmosphere. The hotel offers good value for money and is a must-visit for all travelers.

Possible wait times during peak hours due to limited lifts and distancing measures.

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Show reviews that mention 

Service

Mentioned in 41 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Location

Mentioned in 34 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Cleanliness

Mentioned in 17 reviews
sentiment-positive-indicator
100% Positive

Breakfast

Mentioned in 16 reviews
sentiment-positive-indicator
100% Positive

Restaurant options

Mentioned in 11 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 11 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Pool

Mentioned in 6 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Kids facilities

Mentioned in 6 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Atmosphere

Mentioned in 6 reviews
sentiment-positive-indicator
100% Positive
Showing 506 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Marlina from Malaysia
    Business traveler
    Deluxe, Deluxe Guest room, 2 Double
    Stayed 2 nights in June 2025

    “Wonderful Stay”

    We had a wonderful stay at Sheraton Grand Jakarta Gandaria City. The location is incredibly convenient—directly connected to the Gandaria City Mall, which made shopping and dining super easy. The service was excellent from check-in to check-out. Staff were warm, professional, and always ready to assist. Our room was spacious, clean, and very comfortable with a great city view. The bed and pillows were top-notch, and the bathroom was well-equipped with quality amenities. One thing we really appreciated was the flexibility of the housekeeping team—they cleaned our room according to our preferred timing. On one of the days, we returned late, and they still came to clean our room at 11 PM without any issue, which was really impressive. The food was another highlight. The chef was kind enough to prepare local dishes we wanted to try, such as Indonesian satay and Nasi Goreng Bontot. Their food was absolutely delicious and left a lasting impression—we’re still thinking about it! Overall, it was a relaxing and memorable experience. We would definitely return and highly recommend this hotel to anyone visiting Jakarta.

    Reviewed June 24, 2025
  2. 10.0
    Exceptional
    Marlina from Malaysia
    Business traveler
    Deluxe, Deluxe Guest room, 2 Double
    Stayed 4 nights in June 2025

    “Wonderful Stay”

    We had a wonderful stay at Sheraton Grand Jakarta Gandaria City. The location is incredibly convenient—directly connected to the Gandaria City Mall, which made shopping and dining super easy. The service was excellent from check-in to check-out. Staff were warm, professional, and always ready to assist. Our room was spacious, clean, and very comfortable with a great city view. The bed and pillows were top-notch, and the bathroom was well-equipped with quality amenities. One thing we really appreciated was the flexibility of the housekeeping team—they cleaned our room according to our preferred timing. On one of the days, we returned late, and they still came to clean our room at 11 PM without any issue, which was really impressive. The food was another highlight. The chef was kind enough to prepare local dishes we wanted to try, such as Indonesian satay and Nasi Goreng Bontot. Their food was absolutely delicious and left a lasting impression—we’re still thinking about it! Overall, it was a relaxing and memorable experience. We would definitely return and highly recommend this hotel to anyone visiting Jakarta.

    Reviewed June 24, 2025
  3. 10.0
    Exceptional
    Yosia from Indonesia
    Family with teens
    Grand Deluxe, Guest room, 1 King
    Stayed 1 night in November 2024

    “Everything was exceptional ”

    I recently had the pleasure of staying at the hotel and I must say, it exceeded all my expectations! From the moment I walked in, the warm and welcoming staff made me feel right at home. The room was impeccably clean, beautifully decorated, and offered stunning views. The hotel also boasts a convenient connecting access to Gandaria City mall, making it incredibly easy to indulge in shopping and dining without having to venture far. This added feature enhanced my stay, as I could effortlessly explore a variety of stores and enjoy a meal, all just steps away from my room. It truly made the experience even more enjoyable and convenient! In summary, my time at the hotel was absolutely remarkable. I wholeheartedly recommend it to anyone seeking a memorable escape!

    Reviewed November 16, 2024
  4. 10.0
    Exceptional
    I from Indonesia
    Family with teens
    Deluxe, Deluxe Guest room, 1 King
    Stayed 2 nights in May 2025

    “Incredible”

    Strategic location, adjacent to the mall with special access. Friendly staff, exceptional rooms, with luxurious outdoor facilities. Transportation is quite easy. Overall, amazing.

    Reviewed June 04, 2025
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  5. 10.0
    Exceptional
    Saleha from Singapore
    Couple
    Deluxe, Deluxe Guest room, 1 King
    Stayed 1 night in September 2025

    “Tip-top service ”

    The moment we set foot on the hotel vicinity, we were greeted with remarkable graciousness and excellent service. The room was spotless, smelled nice and we loved the shower gel/shampoo/conditioner provided. Location is good bec it’s adjacent to a huge mall, where restaurants and shops were abundant. Will definitely return if we go to Jakarta again.

    Reviewed September 12, 2025
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