Sheraton Grand Macao
Sheraton Grand Macao
Sheraton Grand Macao
Poolside bar, Sheraton Grand Macao in Macau
Lobby, Sheraton Grand Macao in Macau
Swimming pool [outdoor], Sheraton Grand Macao in Macau
Restaurant, Sheraton Grand Macao in Macau

Removed from saved list

2023

Sheraton Grand Macao

The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau SAR, P.R. China, Cotai, Macau, Macau SAR, China, 999078 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Ruins of St. Paul's as well as Hac Sa (Black Sand) Beach nearby. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

490 meters to public transportation

Check-in [24-hour]

Airport transfer

Great Breakfast

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Sauna

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

72 travelers have booked today.

8.6Excellent

45,358 reviews

45,358 reviews

See map

8.7Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
Planet J
100 m
Sands Cotai Central Casino
110 m
Kids Cavern (Cotai Sands Central)
190 m
DFS Garlleria
210 m
Eiffel Tower Experience at Parisian Macau
260 m
Popular landmarks
Macau Tower Convention & Entertainment Centre
4.8 km
Macao Museum
5.0 km
Grand Lisboa Casino
5.5 km
St. Dominic's Church
5.5 km
A-Ma Temple
5.7 km
Closest landmarks
The Spectacle (MGM Cotai)
460 m
Grado 'Mini' Golf
480 m
Qube at the Venetian
490 m
The Boulevard (Studio City)
540 m
Taboo Show
540 m
Value for money8.3
Distance to city center4.8 km
Location rating8.7
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport1.9 km

Rooms available at Sheraton Grand Macao

Excellent
Room comfort & quality

8.7

Presidential Suite, Club lounge access, High floor
...
  • Room size: 208 m²/2239 ft²
  • City view
  • 1 king bed & 2 queen beds
Enter dates to see prices
Deluxe, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Access, Club level, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club, Club level, Guest room, 1 King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Deluxe Suite, Club lounge access, 1 King
...
  • Room size: 125 m²/1345 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 2 Twin/Single Bed(s), Cotai Strip view
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Family Suite, 2 Bedroom 2 room Suite, Sky Tower
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed & 1 bunk bed
Enter dates to see prices
Terrace Suite, Club lounge access, 1 Bedroom Larger Suite
...
  • Room size: 251 m²/2702 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Ambassador Suite, Club lounge access, 2 Bedroom Larger Suite
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 1 King, Cotai Strip view
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Top things to do in Macau

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Sheraton Grand Macao offers adjoining rooms?

Sheraton Grand Macao offers connecting rooms for guests who wants to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room info by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.

What dining options are available at Sheraton Grand Macao?

Sheraton Grand Macao has a wide variety of restaurant and food options for you to select from while staying at this property, which include Asian cuisine, Chinese cuisine, Buffet in restaurant, International cuisine, Western cuisine, and Vegetarian restaurant.

Does Sheraton Grand Macao provide airport transfer?

Sheraton Grand Macao offers airport transfer service upon request with an additional fee of 450 MOP in local currency. To request, check the box on the booking form just before the payment page.

Is car parking available at Sheraton Grand Macao?

Sheraton Grand Macao has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What bars are in close proximty of Sheraton Grand Macao?

While remaining at Sheraton Grand Macao, enjoy your evening or night out at Old Taipa Tavern to make the most out of your nightlife.

How many floors does Sheraton Grand Macao have?

Sheraton Grand Macao has a total of 41 floors.

In which languages can Sheraton Grand Macao's employees communicate?

Sheraton Grand Macao can converse in 8 languages and supports well-known languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What payment options are supported at Sheraton Grand Macao?

Sheraton Grand Macao supports up to 5, with payment card selections such as American Express, Cash, Visa, and MasterCard.

What is the nearest train, metro, or bus station to Sheraton Grand Macao?

The nearest train, metro, or bus station is MUST Station, 1080.58 m away from Sheraton Grand Macao.

What restaurants are nearby Sheraton Grand Macao?

Sheraton Grand Macao’s local community is Cotai which includes well-known dining places such as La Chine and Grill 58.

Is breakfast offered at Sheraton Grand Macao?

Wake up to an amazing � la carte and buffet breakfast at Sheraton Grand Macao. Guests can enjoy breakfast offered with an additional charge of 273 MOP for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

More about Sheraton Grand Macao

More about Sheraton Grand Macao

Experience Unparalleled Luxury at Sheraton Grand Macao

Welcome to Sheraton Grand Macao, a 4.5-star hotel located in the vibrant city of Macau, Macau SAR, China. With its prime location just 8 minutes away from the airport, this hotel offers convenience and accessibility for travelers. Built in 2012, Sheraton Grand Macao boasts 4001 luxurious rooms, making it one of the largest hotels in Macau. Check-in at Sheraton Grand Macao begins at 03:00 PM, allowing guests ample time to settle in and start their unforgettable stay. The hotel's check-out time is at 11:00 AM, providing guests with a leisurely morning before their departure. Whether you're traveling for business or pleasure, Sheraton Grand Macao offers a seamless check-in and check-out process to ensure a stress-free experience. At Sheraton Grand Macao, children are more than welcome. The hotel's child policy allows children between the ages of 0 to 12 to stay free of charge, making it an ideal choice for families. The spacious and comfortable rooms provide a perfect setting for a memorable family vacation. With its proximity to the city center, Sheraton Grand Macao offers easy access to Macau's vibrant attractions and entertainment. The hotel is situated just 6 kilometers away from the bustling city center, allowing guests to explore the rich cultural heritage and indulge in world-class dining and shopping experiences. Experience unparalleled luxury and impeccable service at Sheraton Grand Macao. Book your stay now and create lasting memories in the enchanting city of Macau.

Unwind and Indulge in a World of Entertainment at Sheraton Grand Macao

At Sheraton Grand Macao, your entertainment needs are taken care of with a wide range of facilities that will leave you feeling pampered and rejuvenated. Step into a world of luxury and relaxation as you explore the hotel's entertainment offerings. Indulge in some retail therapy at the variety of shops available within the hotel. Whether you're looking for high-end fashion, unique souvenirs, or the latest gadgets, you'll find it all right at your doorstep. Treat yourself to a makeover at the salon, where professional stylists will ensure you look your best for any occasion. For those seeking ultimate relaxation, the spa is the perfect place to unwind. Immerse yourself in a tranquil oasis and choose from a range of rejuvenating treatments and massages. The sauna and steam room provide the ideal retreat to soothe tired muscles and cleanse your body. Don't forget to visit the gift and souvenir shop to bring back a piece of the Sheraton Grand Macao experience with you. Whether it's a memento for yourself or a thoughtful gift for loved ones, you'll find a wide selection of unique items to choose from. With its exceptional entertainment facilities, Sheraton Grand Macao ensures that your stay is not only comfortable but also filled with moments of pure relaxation and indulgence.

Stay Active at Sheraton Grand Macao's Impressive Sports Facilities

At Sheraton Grand Macao, guests can stay active and indulge in a range of sports facilities that cater to all fitness levels. The hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment, ensuring guests can maintain their workout routines while traveling. Open 24 hours a day, this free fitness center allows guests to exercise at their convenience, whether it's early morning or late at night. For those who prefer to exercise outdoors, Sheraton Grand Macao offers a stunning outdoor pool where guests can swim laps or simply relax and soak up the sun. Surrounded by lush greenery, the pool provides a tranquil setting for a refreshing dip. After a swim, guests can head to the poolside bar and enjoy a refreshing drink while taking in the breathtaking views. Whether you're a fitness enthusiast or simply looking to unwind, Sheraton Grand Macao's sports facilities are designed to meet your needs. From the well-equipped fitness center to the inviting outdoor pool and poolside bar, this hotel ensures that guests have everything they need for a memorable stay.

Unparalleled Convenience at Sheraton Grand Macao

Sheraton Grand Macao offers an array of convenience facilities that cater to the needs of every guest. With 24-hour room service, you can indulge in delectable meals or snacks at any time of the day. The hotel also provides laundry service, ensuring that your clothes are impeccably clean and fresh throughout your stay. Additionally, the safety deposit boxes offer peace of mind for your valuables, while the concierge is readily available to assist with any requests or inquiries. Stay connected with the complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly browse the internet or stay in touch with loved ones. For those who prefer a designated smoking area, the hotel offers this convenience as well. Guests with executive lounge access can enjoy exclusive privileges and a tranquil space to unwind. Other convenient amenities include express check-in/check-out, luggage storage, and a vending machine. If you need any last-minute essentials, the on-site convenience store has you covered. The hotel also provides daily housekeeping, ensuring that your room is always clean and well-maintained. With Sheraton Grand Macao's commitment to convenience, your stay will be nothing short of exceptional.

Convenient Transport Facilities at Sheraton Grand Macao

At Sheraton Grand Macao, guests can enjoy a range of convenient transport facilities that make exploring Macau a breeze. Starting with airport transfer, the hotel offers a hassle-free way to reach your accommodation upon arrival. Whether you prefer the convenience of valet parking or self-parking, Sheraton Grand Macao has you covered with its spacious car park onsite. Please note that car park charges are applied. For those looking to explore the city, the hotel provides a shuttle service that takes you to popular attractions and landmarks. Alternatively, guests can also make use of the taxi service for a quick and convenient way to get around. If you need assistance with booking tickets for shows or events, the hotel's ticket service will ensure you have a seamless experience. With these transport facilities at your disposal, Sheraton Grand Macao ensures that your stay in Macau is both comfortable and convenient.

Luxurious Room Facilities at Sheraton Grand Macao

Indulge in the ultimate comfort and luxury at Sheraton Grand Macao, where every aspect of your stay is meticulously designed to exceed your expectations. Our rooms are equipped with an array of top-notch facilities to ensure a memorable and relaxing experience. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing respite from the bustling city. Wrap yourself in the plush bathrobes provided, adding an extra touch of comfort to your stay. Stay updated with the latest news by enjoying the convenience of a daily newspaper delivered right to your doorstep. For your grooming needs, a hair dryer is readily available, allowing you to style your hair effortlessly. Sit back and unwind as you enjoy your favorite shows on the television with satellite/cable TV channels. Quench your thirst with a refreshing drink from the well-stocked mini bar or keep your beverages chilled in the refrigerator. Pamper yourself with the complimentary toiletries provided, ensuring a rejuvenating experience. When it's time to rest, the blackout curtains in your room will create the perfect ambiance for a peaceful night's sleep. With these exceptional room facilities, Sheraton Grand Macao promises a truly luxurious stay in the heart of Macau, China.

Indulge in Culinary Delights at Sheraton Grand Macao's Dining Facilities

Sheraton Grand Macao offers an array of dining options that will satisfy even the most discerning palates. With 24-hour room service, guests can enjoy delicious meals in the comfort of their own rooms at any time of the day. The hotel also features a cozy coffee shop where guests can relax and savor a cup of freshly brewed coffee or tea. For a more formal dining experience, Sheraton Grand Macao boasts a top-notch restaurant that serves a diverse range of international cuisines. From delectable Asian dishes to mouthwatering Western delicacies, there is something to suit every taste. The restaurant's elegant ambiance and attentive staff create the perfect setting for a memorable dining experience. In addition to these dining options, the hotel provides daily housekeeping to ensure that guests enjoy a clean and comfortable stay. And to kickstart the day on a delicious note, guests can indulge in a sumptuous breakfast buffet, featuring a wide selection of both local and international dishes. With its exceptional dining facilities, Sheraton Grand Macao promises to delight food enthusiasts and create unforgettable culinary experiences.

Luxurious and Spacious Rooms at Sheraton Grand Macao

Experience ultimate comfort and luxury at Sheraton Grand Macao with its wide range of room offerings. From the Ambassador Suite to the Deluxe Suite with Twin Bed, each room is designed to provide a memorable stay. Booking your room at Sheraton Grand Macao through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and easy-to-use platform, you can find the perfect room to suit your needs and budget. Whether you're traveling for business or leisure, Agoda guarantees a seamless booking process, allowing you to focus on enjoying your stay at Sheraton Grand Macao.

Discover the Vibrant Entertainment Hub of Cotai

Located in Macau, Macau SAR, China, Sheraton Grand Macao is perfectly situated in the heart of Cotai, a bustling and vibrant entertainment hub. Cotai is a unique area that combines the best of both worlds, seamlessly blending the charm of old Macau with the excitement of modern attractions. With its strategic location, guests at Sheraton Grand Macao can easily explore the various attractions that Cotai has to offer. Just steps away from the hotel, you'll find a myriad of world-class entertainment options, including luxurious casinos, dazzling shopping malls, and captivating live shows. Whether you're a fan of gambling, shopping, or live performances, Cotai has something for everyone. In addition to its entertainment offerings, Cotai is also home to a wide array of dining options. From traditional Chinese cuisine to international flavors, you'll find a plethora of restaurants and eateries to satisfy your culinary cravings. After a day of exploring, guests can unwind and relax at the hotel's luxurious spa or take a leisurely stroll along the Cotai Strip, enjoying the vibrant atmosphere and stunning views. Immerse yourself in the vibrant entertainment hub of Cotai and experience the best that Macau has to offer. Book your stay at Sheraton Grand Macao and embark on a memorable journey in this captivating destination.

Convenient Transportation from Macau Airports to Sheraton Grand Macao

Nestled in the vibrant Cotai Strip of Macau, Sheraton Grand Macao offers a luxurious and convenient stay for travelers. Getting to this magnificent hotel from the nearest airports is a breeze, thanks to the well-connected transportation network. If you are arriving at Macau International Airport, the most convenient way to reach Sheraton Grand Macao is by taking a taxi. The journey takes approximately 10 minutes, and the hotel is easily recognizable, making it a hassle-free option. Alternatively, you can also opt for the hotel's shuttle service, which operates at regular intervals and provides a comfortable and efficient transfer. For those arriving at Hong Kong International Airport, there are several transportation options available. The most popular choice is to take the convenient ferry service from Hong Kong to Macau. Once you arrive at the Macau Ferry Terminal, you can easily catch a taxi or use the hotel's shuttle service to reach Sheraton Grand Macao. The journey from the terminal to the hotel takes around 10 minutes. Whether you are arriving at Macau International Airport or Hong Kong International Airport, reaching Sheraton Grand Macao is a seamless experience. With the convenience of taxis and the hotel's shuttle service, you can start your stay at this luxurious hotel without any hassle or delay.

Discover Excitement and Entertainment at Sheraton Grand Macao's Surrounding Landmarks

Located in the heart of Macau, Sheraton Grand Macao offers easy access to a plethora of exciting landmarks and attractions. Just steps away from the hotel, you'll find the renowned City of Dreams Casino, where you can try your luck at the gaming tables or enjoy a thrilling night of entertainment. For a taste of Europe in the heart of Macau, head to the Eiffel Tower Experience at Parisian Macau. This iconic landmark offers breathtaking views of the cityscape from its observation deck, allowing you to marvel at the beauty of Macau from above. If you're looking for a unique way to explore the area, hop on the Skycab Cable Car at Wynn Palace. This scenic ride takes you on a journey above the Cotai Strip, offering stunning views of the surrounding resorts and attractions. For a touch of glamour, visit the Fortune Diamond at Galaxy Macau. This dazzling diamond-shaped structure is a sight to behold, especially when it lights up at night. In addition to these landmarks, the Cotai Strip Resorts, The Broadway, Plaza Casino, Cotai Arena, Karting Track, and Macau Motorsports Club (Coloane Go Kart Track) are also within close proximity to Sheraton Grand Macao. With so many exciting attractions nearby, your stay at Sheraton Grand Macao is sure to be filled with adventure and entertainment.

Convenient Public Transport Stations Near Sheraton Grand Macao

Sheraton Grand Macao in Macau, Macau SAR, China, is conveniently located near several public transport stations, making it easy for guests to explore the city and beyond. One of the nearby stations is Cotai West Station, which provides access to various bus routes and taxis, allowing guests to easily reach popular attractions such as the Macau Tower and Senado Square. Another station close to the hotel is Lotus Checkpoint Station, which offers convenient access to the Lotus Bridge, connecting Macau to Hengqin Island in Mainland China. This is a great option for guests who wish to explore the neighboring island's attractions and entertainment options. Additionally, Cotai East Station is within walking distance from the hotel, providing access to the Taipa Ferry Terminal, where guests can catch a ferry to Hong Kong or other destinations. Lastly, the East Asian Games Station is also nearby, offering access to the Macau East Asian Games Dome, which hosts various sporting events and concerts throughout the year. With these convenient public transport options, guests at Sheraton Grand Macao can easily navigate their way around Macau and beyond, ensuring a hassle-free and enjoyable stay.

A Gastronomic Journey Awaits

At Sheraton Grand Macao, you will find yourself surrounded by a diverse array of dining options that will take you on a gastronomic journey like no other. Indulge in the authentic flavors of Beijing at Beijing Kitchen or savor the exquisite Cantonese cuisine at Lai Heen and Zi Yat Heen. For those craving international fare, La Chine offers a fusion of French and Chinese flavors, while The Apron serves up a delectable selection of international dishes. Make sure to experience the culinary artistry of 8½ Otto e Mezzo Bombana, a Michelin three-star Italian restaurant. If you're looking for a taste of home, McSorley's Ale House is the perfect spot to enjoy a pint and some classic pub grub. For a breathtaking dining experience with stunning lake views, head to Lakeview Palace, or visit Tsui Wah Restaurant at Galaxy for some delicious Hong Kong-style comfort food. Lastly, don't miss the chance to savor the exquisite flavors of Cantonese cuisine at Pearl Dragon. With such a wide range of dining options, Sheraton Grand Macao ensures that every palate is satisfied.

Shop 'til You Drop at Sheraton Grand Macao's Surrounding Shopping Landmarks

Sheraton Grand Macao is surrounded by a plethora of shopping landmarks that will make any shopaholic's heart skip a beat. Just a stone's throw away is DFS Galleria, a luxury shopping destination that offers a wide range of high-end brands and duty-free shopping. For those looking for a unique shopping experience, The Boulevard at Studio City is a must-visit. This vibrant shopping complex features a mix of international and local boutiques, as well as trendy cafes and restaurants. If you're in the mood for some retail therapy, head to The Countdown Hotel, where you'll find an array of fashion and lifestyle stores. The Shoppes at Cotai Sands Central is another shopping paradise that boasts a collection of designer boutiques and flagship stores. And if you're feeling lucky, why not visit Fortune Diamond at Galaxy Macau, where you can shop for luxury goods while enjoying the dazzling sights of a mesmerizing diamond show. With these incredible shopping landmarks just a stone's throw away, Sheraton Grand Macao is the perfect base for a shopping spree in Macau.

Affordable Luxury at Sheraton Grand Macao

Experience the epitome of luxury without breaking the bank at Sheraton Grand Macao. With an average price of just $194 per room, this renowned hotel offers exceptional value for money in the vibrant city of Macau. Compared to the average price of a hotel room in Macau, which stands at $201, Sheraton Grand Macao provides a fantastic opportunity to indulge in a world-class experience at a more affordable rate. At Sheraton Grand Macao, guests can expect nothing short of excellence. From the moment you step into the grand lobby, you'll be greeted by a warm and inviting atmosphere, coupled with impeccable service. The hotel boasts spacious and elegantly appointed rooms, featuring modern amenities and luxurious touches to ensure a comfortable stay. With a wide range of dining options, including award-winning restaurants and trendy bars, guests can savor delectable cuisines from around the world without having to venture far from their room. So why settle for an average hotel room in Macau when you can enjoy the exceptional hospitality and amenities offered at Sheraton Grand Macao for a similar price? Book your stay now and experience the best of Macau in style.

Excellent Service and Spacious Rooms

Sheraton Grand Macao in Macau, Macau SAR, China, has received rave reviews from its satisfied customers. With spacious and clean rooms, guests are delighted with the comfortable and well-maintained accommodations. The hotel staff is highly praised for their exceptional service, being described as friendly, helpful, and amazing. Visitors appreciate the cleanliness of the rooms, with housekeeping doing a great job. The location of the hotel is also highly regarded, with guests enjoying its convenience. Overall, Sheraton Grand Macao offers a fantastic experience with its excellent service, spacious rooms, and great location.

Luxury and Comfort at Sheraton Grand Macao

Sheraton Grand Macao in Macau, Macau SAR, China, has consistently received positive customer ratings, making it a top choice for travelers seeking luxury and comfort. With an impressive overall rating of 8.5, guests have praised the hotel for its exceptional value and world-class facilities. One of the standout features of Sheraton Grand Macao is its state-of-the-art facilities, which have earned it a rating of 8.5. From the moment guests step into the grand lobby, they are greeted with a sense of elegance and sophistication. The hotel boasts a range of amenities, including a fitness center, swimming pools, and a spa, ensuring that guests have everything they need for a relaxing and rejuvenating stay. Whether you're looking to unwind with a massage, take a dip in the pool, or maintain your fitness routine, Sheraton Grand Macao has it all. In addition to its outstanding facilities, Sheraton Grand Macao is also commended for its cleanliness, with a rating of 8.8. Guests have consistently praised the hotel's housekeeping team for their attention to detail and the immaculate condition of the rooms. The hotel takes great pride in maintaining a high standard of cleanliness throughout the property, ensuring a comfortable and hygienic environment for all guests. Furthermore, Sheraton Grand Macao's central location in Macau adds to its appeal, earning it a rating of 8.6. Situated in the heart of the city, guests have easy access to popular attractions, shopping centers, and entertainment venues. Whether you're interested in exploring the vibrant streets of Macau or trying your luck at the nearby casinos, everything is just a stone's throw away. With a dedicated and friendly staff, Sheraton Grand Macao has also received high ratings for staff performance, scoring an impressive 8.4. Guests have praised the attentive and professional service provided by the hotel's staff, who go above and beyond to ensure that every guest has a memorable stay. Overall, Sheraton Grand Macao offers a luxurious and comfortable experience, with excellent value, exceptional facilities, cleanliness, a prime location, and outstanding staff performance. It is no wonder why this hotel continues to receive rave reviews from satisfied guests.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

612 mentions

Internet

364 mentions

Breakfast

307 mentions

Swimming Pool

245 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Indonesian
  • Japanese
  • Korean
  • Portuguese
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in all rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on all guest room doors
  • Lowered view ports in all guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Massage
  • On-site entertainment
  • Pool facilities
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • On-site event hosting
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Feast
  • Cuisine: International
  • Menu: Buffet
Palms
  • Menu: A-la-carte

Location

The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau SAR, P.R. China, Cotai, Macau, Macau SAR, China, 999078
Excellent
Location

8.7

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    1.9 km 10 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    24.9 km
Public transportation
  • East Asian Games Station
    520 m
  • Cotai East Station
    580 m
Hospital or clinic
  • Kiang Wu Hospital Taipa Clinic
    1.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Macau Tower Convention & Entertainment Centre
    4.8 km
  • Macao Museum
    5.0 km
  • Grand Lisboa Casino
    5.5 km
  • St. Dominic's Church
    5.5 km
  • A-Ma Temple
    5.7 km
  • Senado Square
    6.0 km
  • Historic Centre of Macau
    6.0 km
  • Monte Forte (Fortaleza do Monte)
    6.2 km
  • Ruins of St. Paul's
    6.3 km
Nearby landmarks
  • Planet J
    100 m
  • Sands Cotai Central Casino
    110 m
  • Kids Cavern (Cotai Sands Central)
    190 m
  • DFS Garlleria
    210 m
  • Eiffel Tower Experience at Parisian Macau
    260 m
  • Cotai Strip Resorts
    290 m
  • Plaza Casino
    360 m
  • The Shoppes at Cotai Sands Central
    370 m
  • Para Club
    380 m
  • The Countdown Hotel
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 140 centimeters will have to wear complimentary inflatable arm bands or life vests provided by the property when using the swimming facilities.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee450 MOP
  • Distance from city center4.8 km
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)273 MOP
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors41
  • Number of restaurants1
  • Number of rooms 4001
  • Room voltage220
  • Year property opened2012
Parking
  • Daily parking fee300 MOP

Property announcements

Guests are requested to present the same credit card used to prepay the booking when checking in at the hotel.
Renovation works will be carried out in certain guestrooms and suites from 9:00 am to 9:00 pm daily in order to elevate the guest experience within Sheraton Grand Macao, which at times could be noisy. Our services and facilities will operate as normal.

In order to elevate the guest experience, we are renovating some rooms and suites 9am-9pm daily. Noise possible at times. Hotel services and facilities will operate as normal.

Kids below 6 years old can have breakfast free for charge, Kids between 6-12 years old will be charged 118.8 MOP for child breakfast per night.

Reviews of Sheraton Grand Macao from real guests

Cleanliness8.8
Location8.7
Room comfort and quality8.7
Facilities8.5
Service8.4
Value for money8.3
High score for Macau
Rating
9+ Exceptional (6,799)
8-9 Excellent (4,018)
7-8 Very Good (4,764)
6-7 Good (1,369)
<6 Below Expectation (1,372)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 18,322 verified guest comments
12345
10.0
Exceptional
Andries from Hong Kong SAR, China
Family with teens
Deluxe, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in January 2023

Second visit; excellent experience again”

Been coing to Macau since 1993, no kiddin' (from Hong Kong while I'm originally from Holland). Love this hotel. Especially the staff is exceptionally well trained. Need change money? Adrian runs off with your 1000 dollar bill and comes back 72 seconds later with the perfect breakdown in small notes while not requiring any bureaucratic signatures/forms. Restaurant? Manager steps in with front line staff when needed. Fitness? João the manager steps in on some issues while Henny the coach is extremely friendly and hands on explaining us what we did wrong on the dead-lift. Front line staff? We thought we had breakfast included (which later was proven we didn't) and she handled the potential conflict situation extremely well. Even the bell boy was ready to run after my wife to get the right signature. Really amazing experience. Tip of the day; the breakfast buffet is great but check out the buffet at Churchill restaurant as well. You pay 20% more but mama mia, one of the best we ever experienced. And of course a visit to Macau is not complete if you didn't eat at Fernando's and bungee jump from the TV tower :)

Reviewed January 25, 2023
10.0
Exceptional
Melanie from Hong Kong SAR, China
Family with young children
Family Suite, 2 Bedroom 2 room Suite, Sky Tower
Stayed 1 night in February 2023

Best staycation!! ”

Highly recommended, it was one of our best, the staff are accomodating Shana and Terry (frontdesk) and Smith in bell service. They also grant our request to make it special for my husband birthday! It was indeed a memorable, that my youngest is crying leaving the hotel. The family room is big itS a combination of two rooms with two toilet which is great for a big family like us. Room is clean, buffet breakfast has many choices of food. Highly recommended for a big family like ours. We will surely be back soon.

Reviewed February 05, 2023
10.0
Exceptional
Marcia from Indonesia
Family with young children
Deluxe, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in April 2023

Long que for check-in”

We arrived at 23.00 to checked-in and still have to wait in line around 45mnts for checked in. The front desk service was poor considering a 5 stars hotel. Only 2 counter were available for checked in , despite a very long que. We had to wait a very long time and was very exhausted due to a very long journey. Other than poor checked-in service, everything else was quite decent for our stay. The hotel room was spacious and very convenient.

Reviewed May 12, 2023
10.0
Exceptional
Ameer from Philippines
Group
Deluxe, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in May 2023

Reception was great!”

Juliana, the one who attended to our needs during checking in, was very kind and approachable. She helped us in our needs. Kudos!

Reviewed May 08, 2023
10.0
Exceptional
boonyaporn from Thailand
Solo traveler
Deluxe, Guest room, 1 King
Stayed 2 nights in April 2023

all requests always appoved from a hotel give a liston give a occution very warm ”

if you want a celebrate , congratulation , party ect., note in requests hotel they always care what do you need & they give to u more 10000% OMG super perfect

Reviewed April 17, 2023
12345
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