Excellent 8.3
Based on 13410 reviews

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About this property


Known as Starwood's largest hotel worldwide, the hotel is well positioned in Taipa/Cotai. Sheraton Grand Macao Hotel, Cotai Central is the ideal point of departure for your excursions in Macau. Only one kilometer away, this 5-star hotel can be easily accessed from the airport. For those of you who want to venture out, Plaza Casino, Casino Venetian, and Cotai Strip Travel are just some of the attractions available to visitors. The hotel also offers many facilities to enrich your stay in Macau. Numerous on-site facilities provided by the hotel can satisfy even the most discerning guest. Macau's largest hotel features 3,896 rooms/suites. A laptop safe box, bathtub, coffee/tea maker, shower, and television are just some of the facilities at your disposal. The hotel offers an excellent variety of recreational facilities including a hot tub, steam room, kids club, sauna, and fitness center. Superb facilities and an excellent location make the Sheraton Grand Macao Hotel, Cotai Central the perfect base from which to enjoy your stay in Macau.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket service
  • Tours
  • Yoga room

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Poolside bar
  • Refrigerator
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

Land sports

  • Golf course (within 3 km)

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Thai
  • Vietnamese
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 208 HKD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 6 Km
Distance to Airport: 1.3 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 41
Number of Restaurants: 3
Number of Rooms : 4001
Parking Fee (per day): 180 HKD
Room Voltage: 220
Time to Airport (Minutes): 8
Year Hotel Built: 2012
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Verified traveler reviews

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based on 13410 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 8.4
  • Room comfort and quality 8.7
  • Service 8.3
  • Value for money 8.0
  • Food and dining 7.6
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